We have been bringing our 1.5 year old Great Dane, Egon, here since we brought him home at 8 weeks. I see some of the reviews complaining about this place being too expensive, and them pushing insuran... Read More
We have been bringing our 1.5 year old Great Dane, Egon, here since we brought him home at 8 weeks. I see some of the reviews complaining about this place being too expensive, and them pushing insurance so, since we are a "frequent flyer," I decided it was worth writing a review. First, let me say that this place IS a little more expensive, but it is fantastic and worth it. I have friends that have taken their dogs to cheaper places like Banfield and it has been a nightmare. We have seen just about every doctor at this hospital and they have all been fantastic and very helpful. I always have a million questions and they patiently answer everyone of them. They give us different options for treatment and always discuss test results in depth. They also always call the next day to follow up and see how Egon is doing. They have several doctors and purposely leave open appointments for emergencies so they are usually able to see us pretty quickly, especially when it is not something we can wait too long to address. They also keep up with the latest treatments and information related to the industry which is great. So yes, they are a bit more expensive but you get what you pay for. We are currently in the midst of figuring out what is causing a chronic condition and they have been fantastic.Second, I am a complete supporter of pet insurance. It may seem unnecessary right now, but it probably won't at some point in the future. In the short 1.5 years of Egon's life, he has had pneumonia, facial masses, diarrhea and vomiting, and a few other health issues. So when someone says that they don't need pet insurance, I will respectfully disagree. You never know when your pet is going to catch a virus or break a bone. If it wasn't for our insurance, we would have had to drain our savings. Murrayhill pushes insurance because they see people everyday struggle to afford life saving care for their pets. On Egon's first visit, they offered us Trupanion (free for 30 days btw) but we already had PetPlan and they were just happy that we had insurance. The reviews that claim they get some kind of kickback from Trupanion are being ridiculous. When we had to take Egon to an emergency clinic (different clinic) for what turned out to be pneumonia, we were able to afford lifesaving treatment. That clinic told me about how often they have to euthanize pets because people just can't afford treatment- it brought the receptionist (and me) to tears. I know it doesn't seem like it to some people, but they are trying to help you. Overall, we have been very happy with the care we have received at Murrayhill and if we get another dog, we will be taking him here too. Read Less