East Hills Animal Clinic

Took my boxer in with a leg injury knowing I was going to have to spend a lot of money very nice people very nice place excellent Vet only paid $135 amazing I would definitely come back and I have posted it on social media what an excellent place excellent Vet Dr Shelly hill you are amazing thank you so much for your compassion and very fast service Read Less

The staff at East Hills have been amazing with all our animals, especially the feral cat we rescued who is difficult to handle. They've been an invaluable resource and we can't recommend them highly enough. Read Less

I have taken all of my animals to Dr. McNabb for the last 10 years and would never go anywhere else. He has helped me through losing 2 of them. He is always very thorough and attentive to any question or symptom and truly cares for animals and their owners. Read Less

I have had all my animals treated by Dr. Todd and I think the staff and he does a fantastic job. My cat had to have emergency surgery yesterday and they made room for her and she's home already and doing wonderful. Read Less

I have never had any trouble with anyone from support staff to medical staff. I have had 6 cats and 5 dogs taken care of by Dr. Todd and Dr. lambert they do a great job of explaining things and I have two very high maintenance animals and they always give me cost options and real suggestions Read Less

Dr. McNabb has always been very kind and caring towards our dogs. He took the time to talk to me over the phone and hear what was going on with my dog so he could advise whether I need to bring her in right away or not. He was willing to listen and consult on what he felt was the best next step rather than just telling me to bring her in and charge me unnecessarily. I appreciate his honesty and kindness. Read Less

East Hills is a great place. All of the staff are friendly and down to earth. Dr Mcnabb is extremely compassionate. He has always explained care options and costs to help in making informed decisions but always explains what is best for your pet, even the difficult ones. I recommend his care for your pet. Read Less

Dr. McNabb and staff have never been anything but friendly and professional with us.  We have taken our two cats there for 1 1/2 years now for a variety of ailments (particularly our older cat) and we have had great care.  The office is clean, smells fresh, and service is prompt.  Prices our not cheap, but comparable to other vets I have contacted in the area. Read Less

At first I thought I was placing my pitbull in good care, however after spending close to over 2000.00 to have a reoccurring issue keep returning. After the first few visits I should have seems the signs of major incompetence and lack of willingness to properly diagnose an issue. My 4 year old pit bull started urinating blood, after they put him on antibiotics and steroids for a skin infection. They kept telling us it was a UTI and kept prescribing expensive antibiotics. Well turns out one of his kidneys had been bleeding. I can't be angry at this clinic and dr Mcnabb for a misdiagnosis. However, I am not happy that they blatantly falsified a lot of medical records and I have the paperwork to prove that they did so. I wish Dr. Mcnabb would have been honest with me at the beginning about the issue being beyond his scope of expertise, instead of lying and accessing my bank account. Another issue I have is the customer service and professionalism of the staff. I have spent a lot of money here on special urinary care dog food that I buy every 3 weeks, and the staff are not very attentive and struggle using office equipment. I have heard the staff cuss and swear while dealing with my pit, which is very well mannered. I have seen overall bad bedside manner from many different staff members. Who knows maybe they are better off caring for small dogs and cats. As a small business owner, I would not recommend responding to this review. You have lost me as a customer due to incompetence and blatant dishonesty. Read Less

At first I thought I was placing my pitbull in good care, however after spending close to over 2000.00 to have a reoccurring issue keep returning.  After the first few visits I should have seems the signs of major incompetence and lack of willingness to properly diagnose an issue.  My 4 year old pit bull started urinating blood, after they put him on antibiotics and steroids for a skin infection.  They kept telling us it was a UTI and kept prescribing expensive antibiotics.  Well turns out one of his kidneys had been bleeding.  I can't be angry at this clinic and dr Mcnabb for a misdiagnosis.  However, I am not happy that they blatantly falsified a lot of medical records and I have the paperwork to prove that they did so.  I wish Dr. Mcnabb would have been honest with me at the beginning about the issue being beyond his scope of expertise, instead of lying and accessing my bank account.        Another issue I have is the customer service and professionalism of the staff.  I have spent a lot of money here on special urinary care dog food that I buy every 3 weeks, and the staff are not very attentive and struggle using office equipment.  I have heard the staff cuss and swear while dealing with my pit, which is very well mannered.  I have seen overall bad bedside manner from many different staff members.  Who knows maybe they are better off caring for small dogs and cats.        As a small business owner, I would not recommend responding to this review.  You have lost me as a customer due to incompetence and blatant dishonesty. Read Less

One time I ran out of u40 insulin needles and couldn't get to my vet so I went here as they were close. They were nice enough to just sell me a few as I had an order on the way. Today I had a similar issue and was told I had to buy a box of 100 for $45! They can be bought for almost half that online and while I don't expect them to be the same as online I was shocked at the exorbitant markup for a medical necessity. I am looking for a closer vet and they are of my list. At least the lady was nice but there was no sympathy there or the desire to just help someone out in a bind. Read Less

Dr. McNabb and the staff at East Hills are great!  The waiting area is CLEAN, organized, well-lit, and a very welcoming place to wait for your appointment. Dr. McNabb always seems very thorough and detailed in his examination of out pets.  I have never once felt rushed or hurried.  In fact, he goes out of his way to explain, provide examples, and give lots of useful information.  I come away feeling comfortable with the treatment and well informed about the diagnosis, treatment options, things to think about, and things to watch for. The location of the clinic is great too; super handy~ right on Sunnyside with free parking! Read Less

I would like to start out by saying that this review is rather long, I do hope those in search of a vet will read this and avoid this clinic all together. On Wed evening I noticed my Lady wasn't herself. I began watching her and segregated her from the rest of the group. All our cats are rescues we had taken off the street when they were starving and freezing. Thursday I noticed she hadn't eaten any of her food but was drinking and urinating though she had not had a BM and I knew she needed to see a vet. We are a couple with limited means. I spent the rest of that night (the night I lost my job) researching vets closer to our home that took the care credit and was open on Saturdays. I found this clinic, called and got an appointment for 12:30 PM on Saturday. I would like to say that the ladies at the desk and the tech who saw us were all very nice and caring. Then Dr McNabb walked in. First thing he begins by talking money, about getting us an estimate. He leaves the room without even really looking at Lady. We explained we thought she may have swallowed some thread and he barely checked her mouth and just stopped the second she started being uncooperative. He returns with a quote of $400 for a blood test, an x-ray, one in office subcutaneous fluids and a shot for nausea, "That MAY make her eat." All we were getting was a lot of maybes and no other help because we could not afford more services. My fiance was having second thoughts but we had already agreed to the fluids and the shot and the x-ray. While they were administering fluids to Lady I went outside to smoke a cigarette as I was so stressed out from worrying about Lady and that I had just lost my job. I had explained this to Dr. McNabb through tears of fear for my Lady and the fact that we had no money. Upon returning from my smoke I find My fiance paying the bill and we left. $300 and something dollars later we leave with no instructions on how to get her to eat, no offer of subcutaneous fluids for us to administer at home, nothing. In the car I could tell my guy was pissed and I managed to get him to tell me that while I was out smoking, he had overheard Dr McNabb telling someone out in the reception area that "They don't seem all that concerned about their cat." Mind you he has never seen us before so knows nothing about us. I flat out told him we were of limited means and that I had no job. Because we couldn't pay we were judged as not caring about our sick kitty. Not only did we leave there with a cat that was starving and he did nothing for because we couldn't pay, but we were also insulted behind our backs and spoken about in a negative way in the reception area for all to hear. I'm sorry, we don't make our money by taking advantage of people who will pay anything to save their pets. If you can't pay, you don't care about your pet. If he intends to charge the prices he does maybe he should hold off on the boat payments and maybe soundproof his clinic so he can talk shit about his clients without them hearing or how about we learn to be more professional and not talk about clients to people in the reception area.. I give my thanks to the ladies who helped us but to Dr McNabb I say...Thanks for nothing you arrogant, narcissistic money grubbing (Insert favorite expletive here). How's that for being judgemental? Easy to sit in judgement when you know nothing of the one being judged. Should have avoided this place when I saw only 2 reviews and found out they have been there for over 20 years...This review is not about the money we spent, (Which we ended up having to take her to our regular vet for help as she was STARVING! $180 later we left our vet with a plan of action). It's about the lack of professionalisim and the fact that when he looks at our pets and then us all he see's is dollar signs. Trust me, take your loved one to Stark Street Animal clinic, that's were we go and will never stray again.Read Less

This clinic is so friendly and helpful. I brought my kitten in twice without an appointment and they were able to squeeze me in both times without a wait. They really care about their clients and their owners :) Dr. Morris is very good with my kitten.  Thank you! Read Less

The staff and service are great but I do think they overcharge quite a bit on some things. I would say that if you can, try and get vaccines/flea meds elsewhere for cheaper and leave the important stuff like spaying/neutering to these guys!  They are very thoughtful and even sent a card with their condolences after we had to put our dog down. Great neighborhood vet. Read Less