I used to love this place when Amanda worked there. She always gave wonderful service and made me feel welcome and tempted to come back. Ever since she left the service has been terrible. Whenever I go in there is only one person working, you can't possibly answer questions and ring up customers with one person working. When I go in I'm not greeted, ever, because they're too busy or just don't care. I've been a customer for a year now and it's just nice to say hi when somebody walks into the building. Today I had to wait 10 minutes because the only person working was helping another customer in the food aisle. I wasn't greeted, I got the one thing I needed and stood in front of the register for 10 minutes before the woman working helped me and she asked me to tell her how much the item cost. It's not my job as a customer to tell the employee what the price is, I had to go back down the aisle and find the price tag so that she could ring me up, it's unprofessional and unorganized. After a year of coming in almost weekly, I will not be coming back after today. I only give two stars because they have a good selection of local sustainable treats. Read Less

I love this place.  They are very knowledgeable and it is very obvious they care about your pet.  My dog has been having trouble with allergies.  With their help we got her on a new food and she is doing much better.  I would definitely recommend this store. Read Less

NEW OWNER - This is great news.We've been coming here for over 12 years. I was reluctant to write a review in recent years because I was employed here up to a year ago. So, I know what went on "behind the scenes." I'll just leave you to wonder. But now that there is a new owner and Judy, a long term customer turned employee, now the manager, I can comfortably write a review.With these important changes, you can expect excellent, friendly and knowledgeable help, and advice for your family members who walk on all-fours. (I'm not talking about your very hairy uncle Charles).This smart, great customer service sets The Holistic Pet Center apart from all the options you might choose for dog and cat foods and supplies. Sure, they might be a bit off the beaten path, just off I-205, but it's worth setting your navigation system and swinging by. They specialize in high quality and trusted foods. As the transition takes effect, they will focus on only U.S.A. made toys, an intelligent change from the past.Health concerns, itchy skin, any number of problems, just ask one of the staff and they'll  offer recommendations. There are limitations to their advice, and for the sake of your dog's or cat's health do seek the help of a Veterinarian, especially for serious issues. We will continue to return to this store and look very much forward to the positive changes into the future. Read Less

Great store with knowledgeable staff. Surprised there aren't more reviews! I've headed to this store for YEARS if I want great prices or just information about something. Used to be they would only carry foods that were made in plants they had visited. Not sure if that is still the case but is a great store. Read Less

I was traveling through the area and my dog had been getting sick and having digestive problems. The woman that came to my assistance was very helpful and friendly with my dog. I was lucky to have come upon this place when I did as a sick dog traveling is no fun. I purchased some supplements, treats, and got some samples of better food than what I had been using. My dog became better almost immediately after eating the other food and using the supplemental. They have a lot of good stuff in there. It looked liked some of it was beyond my budget, but a lot of stuff to make your pet healthier and happier in the affordable range. Read Less

One of the oldest natural pet stores in the Portland area; they were doing it before it was cool!  Unlike some 'natural pet' stores, these folks carefully screen everything they carry, which makes shopping easy (unless you're dealing with allergies, in which case you still have to read labels). Great selection of toys, some equipment and sundries; small but it's packed with goodies. While there, treat yourself to a meal next door at Teriyakiland! Read Less

Looked like a very nice selection, but I stood at the counter for about 5 minutes with product in hand to ask a question while the counter person was chatting it up with someone who didn't even buy anything and was not talking about anything related to the store! I'm a very patient person, but was very much not pleased with the level of service on that day. Read Less

I like the owners of this store. Honest, kind, and don't make judgemental comments about my purchases like the store on McLoughlin does. They a mid-range of quality cat food as well, which is what I was looking for.  So, I re-discovered this store and will definitely be shopping there more often. Read Less

5 STAR is all I can say! BEST place in the world to buy your furry beloved best friends the best nutrition you can give them. The owner is compassionate about carrying the best and safest foods and treats/toys. VERY professional and knows whats best for your pets. Great staff! Read Less

Best prices for higher end foods.  sometimes they have free treats.  they have good and cheap treats too.  I usually buy $150 of dog food for my 5 dogs when im in the area since i live in WA.  I love them. Read Less

Let me first say that usually I run, not walk, but run away from anything that says "holistic", "organic", "vegetarian", etc. I know, I know, I'm out of the Portland norm. However when I picked my puppy up from the groomer today she suggested that I get a slicker brush. Holistic Pet Center is right next door so I decided to go against my innate stubborn ways and venture in. I was hoping that I would find a brush that wasn't made out of bamboo and twigs. I know, I'm an complete moron when it comes to holistic type stuff. Martini in tow, not the wonderfully, intoxicating adult beverage, but my 4 month old yorkie puppy, I  made my  entrance into this strange new store. As soon as I walked in I was overwhelmed by how crowded it was. This place is jam-packed with all sorts of fun stuff for our four-legged, furry friends. I made my way through the plethora of pallets of food, through the small aisles and pretty quickly found the grooming items. I was perusing the assortment of brushes and combs, they all looked normal enough. Then,  out of no where,  this man appears scaring the holy crap out of me. He turned out to be anything but scary. He was very friendly and helpful he explained to me the difference between the wide assortment of brushes and combs and he helped me settle on one. I wanted to walk through the store and see what else this "holistic" pet center had hidden in the aisles. Would there be a kitty chiropractor, tofu toys or combed cotton collars? However the man had something else in mind for me. "What do you feed your puppy?" he asked. Crap, I felt like I was on the hot seat now. Would I say the wrong thing and be branded a Portland traitor? Would he instantly know that I wasn't a native Oregonian? I mumbled something about Martini being a picky eater and that another pet store had given us samples to try. "Oh they carry some good stuff", he said. "That's good", I thought, "He's not bashing the competition.""Well, the first thing I want to give you is information, " he continued. He made his way through the maze and brought a flyer back that explained all of the additives in pet food that "might shock me". Most of the things on the list I've never heard of, but I bet I've fed them to my kids. He went through the entire flyer and I was surprised how interesting he made things like "Ethoxyquin" sound. "Next I'll give you some samples to try". Ok, more samples. I'm not going to have to buy food for my little one for a year! He went over all of the ingredients and said that he will not carry any pet food that contains any of the additives on the flyer. "My dream", he said, " was to open a store that you could come into and buy anything and it would be good.""Wow", I thought. This was one passionate man. When I went to the counter to pay he rung up my purchase, $9.00 for the non-bamboo and twig brush and he handed me, literally, a crap load of puppy food samples. I was a little disappointed that I didn't have the chance to wander through the store. I had to get Martini back home after her first traumatizing trip to the groomer. I left the store much more informed and a little less stubborn regarding holistic puppy food. Maybe I'll have to try a little organic food on  my little hot dog eating bipeds. I liked this store. I'll return. Read Less

The Holistic Pet Center has a reputation among customers, local Veterinaries and competing pet supply shops as being the front runner when it comes to quality, safe, health food for dogs and cats. They offer alternatives to traditional approaches to flea control, health problems and include many supplements and products that are healthy alternatives to the big box pet warehouses and traditional Veterinary practices. The staff is far more knowledge and helpful than you will find anywhere and are happy to help you and your companion pet face any challenge. Common challenges include; itchiness, allergies, natural flea control, digestive problems, thin hair, dry skin, hot spots and bad breath. The Holistic Pet Center has a nice homeopathic remedy section, bathing supplies, a book section, cat and dog toys and health treats and most importantly, health food for our companion cats and dogs. Read Less