Awesome expertise here for orthopedic consultations for dogs, with excellent advanced imaging services. Also a 24-hour ER for pets. Staff are friendly and knowledgeable and ancillary services include taking pet blood donations for emergency procedures. Super impressed with the veterinary services provided. Read Less

Zero stars. Not recommended for emergencies. Neglectful, uncaring, inattentive toward cats. May 2016, I called this hospital NW Veterinary Specialists with my beloved 20 year old cat in extreme distress at 2am, he had suddenly fallen over against me and couldn't get up. I was ready to say goodbye and just call Compassionate Care (in-home 24 hr euthanasia), as he was a very old cat, and had battled kidney disease for a while, but called this vet to ask what they thought, as they had helped me with my previous cat. They said he needed an exam before any decision could be made, and they were busy but could help. We took the drive, with my 20 year old cat, who was my best friend, terrified and in pain and defecating on himself from the pain and fear of the long drive. When we arrived, the door was LOCKED. I was alone. It was cold. People were inside the waiting room with their animals just looking at me. I rang the doorbell repeatedly to no response. After a couple of minutes, I carefully had to set my cat on the ground, wrapped in a towel, and pulled out my phone to call the hospital. Only then did someone answer and finally come to the door and let us in. We were finally admitted, and I was treated as if I were holding a corpse. We were similarly neglected in the exam room like we were left outside, for maybe 20 minutes. After an exam, I was told there was nothing they could do as the ultrasound wasn't available until 6am and they couldn't medicate him based on guesses. They didn't want to give him pain medication in case he started to snap out of it. They suspected a blood clot, but didn't explain what that meant or what could happen. I said I didn't want to put him to sleep in a scary, unfamiliar (and seemingly very uncaring) place. We were left alone again, for so long that I had to call on the phone *again* in order to check out, so that I could get him home and try to make his last moments comfortable with a home euthanasia visit (I did this for my previous elderly, sick cat, with peaceful, painless results). My cat had severe seizures on the way home and basically died in the car, which was the last thing I wanted. If anyone had treated us with any amount of urgency or care, or helped better explain what to expect, or given us pain medication or other options, this could have been avoided. If they had just admitted that they were too busy or understaffed to see us when I called, this could have been avoided. There are so many ways this could have been avoided. They charged me a huge amount of money for this neglect and uncaring treatment, of course. I tried to contact them several times to relay my experience, to try to help others avoid it in the future, but they didn't seem interested in hearing from me (though they were somewhat apologetic on the phone). I got an email address but didn't get a response. I spent several thousand dollars on surgery here with a previous cat, and she pulled through really well, so I thought I could trust them in this emergency situation with this cat. Never again. I wrote this review over a year later because I was too traumatized by the experience to re-live it enough to put it into writing, until now. Read Less

Even though our story did not end well, VCA NW Veterinary Specialists were great to work with. My Siberian Husky had been dealing with pain and I had been in and out of my regular vet office trying to get it figured out. I knew in my heart there was something more going on then just neck pain even though the normal tests were all showing nothing. Well, unfortunately, I was right and my dog started having seizures, I rushed him to my local 24 hour vet and they stabilized him and referred me to VCA for a neurological exam and consult. From the time I walked in the door I could tell that my pet was there #1 priority. They rushed out to the car, took him in, stabilized and kept him comfortable. The vet then came to talk with us and give us options. They were never pushy, they were informative, and most importantly they were able to zone in on the issue. They listened to all the signs and symptoms that the other docs had attributed to medication interactions or him being sensitive. They did the correct testing and were quickly able to tell me what was going on with my dog. The price was not cheap, but fair, they were professional and they showed my dog and our family was important to them even though they had many other animals to attend to as well. Thank you for helping make my baby's last hours comfortable, thank you for treating him the with dignity and respect all living beings deserve. Although my heart is broken, and I thankful to have such a top notch facility to use in the future may I ever need them again. Read Less

Absolutely outstanding service, they had extremely fair pricing and made sure to get my cat in asap. He already seems to be feeling better and I can't thank the staff enough. The best part was the interactions and education provided by the staff, they handled things better than anyone could ever hope for. Thank you again and I will always recommend your services.Read Less

Other than the gal at the front desk who checked us in ( she needs a recourse on customer service skills), who should not be confused with the gal w the nose ring and princess Leia buns who checked us out (she's awesome). I would say you won't be disappointed. They are kind, compassionate, & knowledgeable. Dr Andrew Rogen, thank you! Your patience while I struggled w my emotions meant a lot. You didn't rush through our visit, you explained it in layman terms, you answered any question i had. Dr Paul Scherlie though I didn't meet you, thank you! for examining my cats eye in the back room w Dr Rogen. I know you've doing this a long time and i respect your opinion. A great team of professionals who work together. Read Less

My husband and I are so grateful for the care received at VCA Specialists for our older gal. Drs. Howell and Goodell explained things so very clearly, were professional and had such empathy. They called everyday, sometimes multiple times to give us updates on our sweet doggie. We were assured our sweetie was in great care. The techs (Rachel and Sara) were very friendly and answered all my questions with patience. The front desk were kind and I'm especially impressed with Hannah for manning a very busy desk (phone calls and walk ins) with such efficiency and professionalism! We prepared our hearts for the worst, but we're so pleasantly surprised when she bounced back after a 24 hour stay. She is nearly back to baseline now and acting her old self! Thank you for saving her life!!!! Read Less

I took my dog to the VCA emergency on two occasions and both times the service was outstanding. Every interaction I had with the staff was exceptional. I am especially grateful for the care and attention shown to my dog Sophie and myself by Dr. David Kim. Not only was he diligent in finding the source of her pain, but I believe he truly cared about her well being just as much as I do. I cannot say enough about Dr. Kim and I am so very grateful he was a part of her care. She's doing very well now and we owe it all to the time and attention he extended to us. I just can't thank you enough!Read Less

I am a nurse with clinical animal care experience. My cat developed probable lymphoma recently and I have found myself spending quite a bit of time here lately. The client care team here is remarkably efficient and caring. The veterinary team is so skilled and really takes the time with each client. They have all done everything they could to minimize stress, cost and anxieties during an extremely trying time. I cannot say enough nice things about them all.Read Less

I have VCA NW Specialists to thank for saving my cat Tobys life. He was almost dead and complications were adressed and the vet really helped with some of the cost! Tube feeding a cat for 8 weeks was fun! Read Less

We came in to see Dr. Taylor and Dr. Rogan today for our dog Finley. He had an issue with his eye that our regular vet recommended we get checked out by an ophthalmologist. Thinking the worst but hoping for the best we were nervous heading in. Firstly all staff that we had conversations with were just terrific. They were all super kind and helpful! Dr. Taylor is the kind of veterinarian that any pet owner would love to have. She was so kind and explained everything she was doing throughout the visit. She thoroughly explained the follow up care that we need to do. She answered all of our questions and concerns. You can really tell she is passionate of her work. It shows in the care that she gives your fur baby. In the end we left with better than expected news!!! Finley and the rest of the family are very thankful and grateful for everyone :)Read Less

I have to admit I had a great experience with VAC. they saved my chihuahuas eye and he went on to get his Grand Championship. They were courteous and good with my dog. I now have his sire needing heart care. After reading the reviews I am a little nervous. Read Less

Our 13-year-old dog suddenly started exhibiting weakness, stumbling and falling down. He had just been into the vet the week before for a routine examination without any concerns, so we did not have a good feeling about this sudden decline. We took him in and were seen immediately by Dr. Ueki and staff. They very respectfully explained all of our options for further testing and treatment, none of which were indicative of a good outcome I felt like we were able to make an educated decision to bring our dog back home and say our good-byes before having him put down the following day. I appreciate the kindness and support we received. Read Less

STAY AWAY ..Run don't walk from this miserable place. I wanted to let Phyllis Collins know because of how awful we were treated at the 82nd VCA Hospital I intend to contact the Veterinary Abuse Network and file a complaint. Not only was this office money hungry but they never called to check up on my puppy or ask how we were doing. When we returned all they cared about was charging for more services and exams. This particular woman Dr was so obnoxious, rude and uncaring I think she should be removed . I'm sure you can find out who she is. How awful to be so cruel. I wish I could give Negative ****** Plus the VCA had the unmitigated gall to send me a certified letter to let me know I am not welcome to come back. Hello! I paid everything they charged me $600.00 and because I insisted they/the RUDE woman Dr take off my puppies cast that was on over 3+ weeks because he had a severe blister she argued that it needed to stay on. Finally I demanded she remove it . He is fine to this day and that money grubbing $%## just wanted more money. I am sickened by this so called Animal Hospital and plan to say so on Facebook as well about my experience. Read Less

We brought our sick lab there one evening. They were very attentive and seemed to truly care. Ater they looked him over they thought it was a good idea to leave our dog overnight, and we agreed. Later that evening our dogs heath declined further and VCA staff called us to come in. When we arrived we were brought into the ICU to see our dog. He was in a great deal of pain so they were giving him IV pain meds and fluids. They had a heart rate monitor on him and there were large screens on the wall showing the readings. Our dogs temperature was low so while he lay on a fluffy bed, they covered him with blankets and put a large tube under his blankets that gently blew warm air on him. When he could fight no more we made the decision to let him go. All of the VCA staff were sensitive and attentive, even brought us tissue. I cannot say enough great things about our entire experience at VCA, less letting our dog go. Sure it was expensive but you have to think of their overhead. They can do xrays, ultrasounds, a full lab, oncologists, surgeons, med administration, vets, staff, laundry, feeding, cleaning, etc... And all 24 hours a day. That is what you are paying for, a vet that's the most well equipped to help your pet. I would absolutely recommend this VCA hospital. Read Less

First off this is the worst place ever they don't even like animals they are money hungry and its unfair to the animals my dog needed care ASAP she was poisoned and hurt her leg they are the closes 24 hour vet so we went there and they freaked out saying she needed care asap but if we wanted to get her checked we had to pay 110 dollars we didn't have no money we are struggling and all they kept saying is "borrow it from your family" well let me remind you its 3 am at this time I could barely stay awake let Alone my family . dove lewis is a amazing place but so far away from us and at 3 am it ain't the best place for 3 girls to go but I ended up going to the vca on stark and they were fabulous they helped her soooo much and cured her so I guess it just depends on location not to mention the girl was veryyyyy rude making me do all her work because she can't touch the dog unless we pay 110$ to start so point is DO NOT EVER GO TO VCA CLACKAMAS EMERGECY ROOM . Read Less

I have never been so appalled and upset by a Veterinary Facility. We took our 3 month old puppy in after he was fatigued and hardly moving, and his face was swollen. We paid for xrays and ultrasounds, bloodwork, you name it. After our puppy had been in their care for 24 hours, they told us they believe that he has something called Puppy Strangles and were going to start treating him with a steroid. After he started to improve, they told us they recommended sending samples of his lymph node to cytology to be certain, but they felt there was a 99% chance he had puppy strangles and they would send the report to our regular vet as soon as they received it back. They sent the lab off and the following day told us he could go home and that we needed to continue to treat him with the steriod. We spent almost $2000 with VCA on all that tests and procedures that day. It has now been 2 months, our puppy is still on the steroid; every time we try to follow our regular vets schedule of tapering off the medication, his symptoms come back and he gets worse. Our regular vet told us that they never received the cytology report from VCA. After asking the cytology report to be sent to me last night from VCA, it states very clearly on it that his lymph nodes are not typical with those found in puppy strangles. He doesn't have puppy strangles and we were never called by VCA after we took our puppy home!? We have been treating our dog for something he clearly doesn't have for over 2 months!? Now we go back to the drawing board to find out what is actually wrong with our dog. Had VCA followed up with us and sent the report as they said they would we could have potentially avoided additional costs for treating our dog for something he doesn't have and possibly already found a diagnosis. I AM SHOCKED by this. We took our dog there because we were told they are the best. This shows that they don't care once your pet is gone and you have paid thousands. We will never take our dogs back there and I would not recommend it to anyone. Read Less

These guys truly care about our pets. The very first time I saw love in the eyes, for animals to this extent! They fixed my kitty up good with no issues. I recommend anyone to bring there pets here! Bravo gals!! Read Less