Dr. Maxwell is incredible. She has gone above and beyond to help our cat out with some eye difficulties caused from a herpes virus. Dr. Maxwell is patient, extremely knowledgeable, and gives us many options for treatment that we can choose from. Our cat feels comfortable around her and enjoys her treat at the end. In addition, its of reasonable charge for the quality of care we are getting for our precious baby. Most times, i'm even able to make an appointment either same day or next day. We wish this was our regular veterinarian! The staff is lovely, clear, and if I have any questions, they are able to get them answered within an hour at most! Read Less

I've been going to this vet for over 20 years.  They've taken care of all my pets.  The staff is really nice, helpful and I feel like they genuinely care.  Dr. Lantz is so great.  My family and I have been recently dealing with a grim diagnosis of one of our dogs.  She let me know all of my options, has been on the phone with specialists and me for the past few days, updating me every step of the way.  Counseling me when I lose it and ensuring me our decisions are the best for our pet.  She really has gone above and beyond just a diagnosis.Dr. Prince Kelly did my other dog's oral surgery.  This was done at their sister clinic, Ark.   The estimated cost for the services were anywhere from $500- $1000 (I realize this was quite the stretch), due to the extensive work that had to be done (his previous owner clearly took good care of him...), I prepared for at least a $900 service.  I was shocked to hear the cost was about $650!  She did such a great job and he is back to his old self even though he's 11, he acts like he's 5 again.   I get a post card anytime my pets are due for a wellness exam, shots, and Bravecto (flea meds), which is great for me because I can be forgetful.I highly recommend them!  I'm really thankful for their team. Read Less

They say that "will call you for you dogs lab work" guess what I never get a call back, I'll call the phone rings and rings and when I finally do get someone on the phone, I have questions about my dogs allergies, they'll say get to the point or so what's your question, so if they'll just listen for a moment they'll know my question.... for a prescription they'll tell me "we going to email you directions" I never received an email going on 2 days" I'm about to change my dog veterinary Clinic... I don't recommend east gate veterinary clinic and when you get your dog appointment you get a new face it's not the same face you saw before.. I've had problems with 2 Veterinary Assistance, I'd ask at the main desk, who I don't want helping my dog nor do I want them touching my dog... I'll get the 2 assistance that I had reported which isn't cool at all, my service dog doesn't like and assistance are rough so when I say don't touch I'll hold her I get dirty looks. I can go on and on.... I don't care for EastGate Clinic... Read Less

We were referred to Dr Maxwell by our regular vet for our older dogs eyes. Loss of star for smell in the vet coupled with having to wait 30 minutes in the lobby (guess that's why they have a keurig..). When we did get in Dr Maxwell was very thorough and assured us all was ok and symptoms were typical of the age. Spendy $85 appointment, but anything for our spoiled pooch. Read Less

Not happy - after spending a lot of money over the years with these people for shots, exams, thyroid medicine, blood work, etc., I had a cat that was 15 and was shutting down from old age. I had syringe fed her for a week, but she started refusing food and water. I called at 8:00am  to make an appointment so we could lie her pass with dignity.  They told me that the soonest they could squeeze us in was 2:30pm.  Seriously?  For a shot that takes all of 20 seconds??  To make a cat wait another 6 hours to die humanely??  Nobody in that clinic was willing to work us in between other patients for less than a minutes work?  Very poor excuse for a vet practice.We tried calling other vets - same manta - "Oh no - we're all booked up. Can't see you for a few days."Translated - if they can't make any more money off of you by keeping your pet alive, you get pushed to the back burner and told to take a number.  Greaaatt, so let the animals suffer because you see an end to your cash cow.So much for their hypocratic oath.  We'll be searching for another vet.  Welcome to Corvallis - the overpriced BelAire of Oregon. Read Less

After going almost 10 months of continuously going to our old vet for urinary issues for our dog, waiting to be referred to a specialist and never getting the information. I asked around for someone that may know another vet that would be a bit more helpful and luckily they were able to talk to a vet here that felt like she'd be able to figure out what was going on. Went there for the first time this past week and was very pleased with the outside visual appeal of the building and grounds. They had great handicap access up to the door which many handicap people know that's a hard thing to find at a vet office. For people that use walkers though, the door is a hard thing to keep open if you're walking through it alone. I hope they consider putting in a handicap push button that opens the door, or make the door easier for someone to walk through it that has a walker or wheel chair. When we got into the lobby we noticed that there was drinks for the clients, which I have not noticed in a vet hospital/clinic before. It was a nice touch. Unfortunately the lobby was really loud because of one of the workers, it really unsettled our smaller dogs. One of them got somewhat use to it, but the other was pretty scared by it. Exam rooms were a pleasant size that allowed for both our dogs, both of us, the vet, the vets assistant, and a walker to fit in it. With lots of room to spare! And was please to see the non-slip think on the counter for the animals as it made balancing a lot easier for Bubbles. The two prescriptions that we left with seemed comparable in price to our regular vet. The exam was a little bit more than our normal vet, however it was not a basic exam and therefore feel the price was fair. I was pleased with Dr. Hazzard, her knowledge, her ability to describe things to me in a manner that I understand, and her honesty. We will be going back a couple more times before we decide to make them our permanent vet, but I do know if the lobby is usually that loud then we won't be able to because of the stress it causes our boy (he doesn't hide at our normal vet office). Read Less

They are the best! They've done everything from normal exams and shots for our pets to piecing one of our dogs jaws back together after a dog fight. They even worked with us on payments. The staff is always friendly and our pets actually get excited when they realize where they are going......maybe that has a little to do with the yummy treats they spoil our pets with. :). They are wonderful with our pets and make each visit as pleasant as possible. Read Less

I brought my corgi in recently to visit Dr. Van De Wetering because of a chipped tooth they discovered at Banfield where they told us our only options were to extract the tooth or get a root canal...both very expensive procedures and painful.Originally we were scheduled to have Dr. Van do a root canal but she discovered that all he needed was to have his tooth sealed which saved us nearly $1000! They did a great job and they were all extremely nice and honest. They even let me sit with him while he woke up from the procedure. I highly recommend Eastate and Dr. Van. Read Less

While staying in Oregon for the month,  our senior citizen kitty, Sophie, developed an ulceration on her eye that required her to visit an ophthamologist who specializes in animal eye care. That put our cat into the very capable hands of Dr. Sarah Maxwell. Dr. Maxwell took a lot of time talking to us about Sophie's history and then proceeded to exam her eyes. Her conclusions as to what was going on and the conservative approach to helping her heal, "patience and time", made us feel very confident and assured that the ulceration would eventually heal and Sophie would be OK. Dr. Maxwell wants to check Sophie's eye before we leave the state in order to see how she's progressing.Thanks to Dr. Maxwell for her gentle care and expertise. Corvallis is lucky to have her. Read Less

By far the worst vet I have ever been to, I would NEVER refer anyone to go to them. They are polite but have horrible communication. I was told they would have a Rx ready for me to pick up by close and drove all the way out there the next day and then got hassled about the Rx and they didn't want to give it to me, and they neglected to tell me this before I drive an hour to get there. They also lost part of our medical record and didn't make it right. AWFUL, AWFUL, AWFUL communication with terrible customer service. Don't believe them if they say they will call you back, I've had to call them regularly for the past 3 weeks but nothing gets resolved. Read Less

It's about the money! I was already fed up with this vet when I could'nt get out of the office for less than a $100 every time we took our dogs in and that's after purchasing the "wellness care coverage". The final straw was when they refused to put down my sick 17 year old cat. They again wanted to me spend more money to treat her with injections, medications and testing. And if it's not hard enough to decide to put down a 17 year member of the family they made me feel like a bad person for even suggesting it. So I left with my sick cat and for a final kick in the face they charged me $50 for the righteous lecture. Needless to say I found a new vet clinic and my only regret is that I didn't do it sooner. Read Less