Polk Veterinary Clinic

Dr. Brotherton and her staff took amazing care of our dog and family during a very difficult time. After going to another vet clinic, and being told our Max just had allergies, we took him to Polk Veterinary Clinic for a second opinion. Turns out it was much worse. Max had cancer. We were told the options and tried a couple. Unfortunately it was just too late for him. The whole office wad kind and compassionate when our family came back to put him done. We were given lots of time to spend with him before they put him down. She explained everything in the process before and during. They did a great job making a very difficult time a little bit easier. Polk Veterinary Clinic is now our permanent vet and I couldn't be happier with the care we get. Read Less

The veterinarian here was very empathetic to the fact that my lab mix was not doing well. She talked about an end of life plan which gave me the confidence to know I was doing everything I could for my dog with advanced cancer. She was thorough and helpful during my visit which involved no wait time. Read Less

Trina and her staff are all outstanding. I've moved around a lot and, as a result, have seen many vets. Polk Vet Clinic is hands down the best and most pleasant clinic I've ever visited. They are all incredibly gentle, kind, and committed to caring for my dog as well as every other patient that they treat. Love them- don't think twice about taking your pets here. Read Less

Very friendly and helpful staff; it is obvious that they just really care about all critters. I really liked that the vet was willing to have a detailed talk with me about the technical details of my cat's treatment. In a time when Veterinarians seem to be getting increasingly 'Corporate', this is a welcome and refreshing alternative. Read Less

My 8 Week old goat broke her back leg , I called right before they closed and they had me come right in. Dr Caitlyn was wonderful , she did xrays and we decided to amputate her leg . She took her time explaining everything to us. Our little girl is recovering and back with her mom. We are so thankful to have Dr Caitlyn as our pets Doctor. Read Less

This veterinary clinic has a small town homely vibe. The Dr. & staff here truly cares for their patients. Dr. Brotherton takes the time to get to know each returning clients. She makes an effort to come up with treatment plans that accommodate and match yours and your pets lifestyle best. Read Less

I wasn't very happy the first time I came to Polk Vet. Clinic because they immediately wanted to muzzle my dog. My dog is a German short hair pointer and has never shown aggression and wasn't this time either. I didn't like that they didn't take anytime to try and make my dog feel safe or try to make friends with him. I ended having to take him back there due to an emergency situation and his real vet was booked solid. Dr. Trina seemed concerned and scheduled a surgery for the next day. She explained to me that she was going to have to open up the side of his head and remove infection to relieve the pressure. No problem, do what is needed to make my baby feel better. Well, come to find out, all they did was stick a needle in his head and were not able to relive any pressure (no big deal, but that's not what we discussed and $400 to do that?). They gave him strong antibiotics and this helped quickly. So, I was just happy that my dog was better! Until all of a sudden it is back and way worse! so I take him back in and they say that I never came back for his second round of meds..... I was livid! I specifically discussed with the vet about the meds, instructions, and if he was done once the bottle was gone. No one said anything about more meds ( I've worked with animals for 8 years and know how important to finish the entire antibiotic series is). So, the infection is horrible at this point and I take him to another vet to be treated. They do an actual surgery, open him up and within 20 minutes of the surgery they find the route cause, a broken tooth that let infection into his body. If Dr. Trina had done what we discussed the first time, My dog wouldn't have had to go through three surgeries to solve the problem. The infection had gotten so horrible by the time he went to the second vet, that he ended up needing two more surgeries and numerous medications, to fully clean out the infection and prevent him from loosing his eye. And everything that was done at the other vet clinic didn't even cost me as much as what Polk vet charged me to stick a needle in his head. Read Less

Friendly and honest when it came to what my cat needed and what he didn't. Asked me if I wanted a run down of all the prices before they did anything. Very timely care. 4 stars because the antibiotic drops were 60% cheaper at the pharmacy. Read Less

I wanted to write a review about about Polk Vetinary Clinic. I have been a client for close to 5 years now. I would go to Dr. Brotherton with anything related to my animals. I am extremely confident when I go to the vet clinic for a regular check up for one of my animals or for an emergency that my animals are going to receive the best in care. I used to live in Washington and I had no problem driving the 4 hours it would take to bring my animal. The staff there is amazing and I feel that they would do anything for my animals. I would recommend Dr. Brotherton and her staff to anyone and I have. Read Less

I have taken my pets to the Polk Vet Clinic for veterinary care and boarding for years and have always been very happy with the high quality, loving care my animals receive. Dr. Trina and her staff always go the extra mile to make the animals as comfortable as possible. She is also a great diagnostician; able to figure out complex problems and clearly communicate what is wrong, then give clear choices as to the course of treatment. I have recommended Dr. Trina to others and will continue to recommend her to anyone who loves their pets! Read Less