These guys (and gals) are fantastic. My fur child has had a few problems here and there from being a rambunctious beast, the guys (and gals) here, both vets and techs have never skipped a beat. On m... Read More
These guys (and gals) are fantastic. My fur child has had a few problems here and there from being a rambunctious beast, the guys (and gals) here, both vets and techs have never skipped a beat. On more than one occasion I have called and seen a DR. in a matter of an hour or two. I do not feel as though they have ever skipped a treatment, nor have I ever felt like they rushed an examination even if it is an unplanned visit. On every visit, no matter the nature, I always feel that I can ask any questions and receive an answer that I can understand. They even have pulled books out to explain a condition to me because I was curious about it.
For better or worse, they know the name of my dog, and genuinely care for his well being. On more than one occasion, they asked me about the progression of a wound or healing process when they saw me for one reason or another a month or more after the fact (meaning they saw me and cared enough to take time to converse about pups health and wellness after the fact).
Let's move on to their front desk staff. They have always treated me with respect and appropriate concern. They are knowledgeable on their own and can help ease or validate concerns you may have before you even get to the vet. They work quickly with accuracy from what I have seen, helping you get in and get out with your sick or hurt pup. They have dealt with my insurance paperwork with ease and have even handled the insurance company's request for additional information without a second thought. They even went through the trouble of copying the insurance forms on their own in case I didn't have the time or ability to have one prepared before our visit. It feels so good to know that they think about even the small details.
Thanks to Delta Oaks Vets my pup is doing great and is a healthy trouble maker. Their pricing is appropriate and I have not felt that they have tried to push me on unnecessary tests or fees. In fact on one or two occasions, they did not even charge me for the visit, just meds.
Long story short, I can sleep well knowing that my fur child is in good hands should anything happen. Read Less