Highway robbery! This vet actually was going to charge me over $800 to spade my dog! I could not believe it. Before I realized what she was going to charge me, they had me bring her in for "presurgical labwork", I wasn't sure if this was necessary but I did it anyway, they said it would cost $40. So I had the lab work done, then I found out how much she was going to charge me to spade my dog so I canceled the appointment, and then I got an invoice in the mail for the pre-surgical lab work for $102.98! That's an outrage! Needless to say, I've changed vets, this was the last straw, I had been going to do that anyway because as another reviewer said she works with shame and guilt in an attempt to garner more charges. She's absolutely a terrible, ridiculously overpriced vet! I'm not sure how she stays in business. Read Less

Last year I brought two puppies in, one healthy puppy and one that I could not get to gain weight even after deworming and I was really concerned about her. She was rapidly losing weight so I brought her in, along with the healthy puppy, to get them both checked out. The front desk person was really friendly and made me feel comfortable. However, when I was with the vet I felt like I was treated like I had abused the puppies. She told me both were “very unhappy and underweight. To be frank they look gross and if I had bought these puppies I would want a refund.” I knew the one had an underlying issue, but the other was very peppy and seemed perfect, so I was baffled. The vet was very condescending and I felt belittled (I honestly don’t get offended easily). She repeatedly said it looked like I had been starving both of them. She collected a fecal test and said we’d go from there. I cried the whole drive home, I put so much time and care into those puppies to be told I was doing a horrible job. I decided to get a second and third opinion because I felt so bad. The skinny puppy had an extreme case of worms that ended up passing within a few days. I took the healthy puppy to two other vets, which were the one located in Coburg and another off of River Rd. I had them do the assessment before telling them about my experience with Countryside and both vets said the puppy was perfectly healthy, one vet said that she was even a little chubby and I could cut back on her food a bit. When I told them what Countryside Vet Clinic has said about her they were surprised as well. I’m hoping that it was an off day, but I cringe when I think about my experience here and frankly am surprised by all of the nice things people have to say. Read Less

Sadly, I met this vet during an emergency of my dog. However they made the painful process of helping my dog end his time here with me a very comforting one. Thank you for your kindness and compassion. I recommend this cilinc as they truly are compassionate for what they do! Read Less