This is an incredible vet clinic. Prior to coming here, we had been going to Banfield in nearby Petsmart stores. They were fine, but I always felt like they were pressuring me to get unnecessary tests... Read More
This is an incredible vet clinic. Prior to coming here, we had been going to Banfield in nearby Petsmart stores. They were fine, but I always felt like they were pressuring me to get unnecessary tests run that ended up being really expensive. I never felt fully satisfied, so decided to see if there was a better fit out there.I ended up coming to Parkway a few years ago when one of my cats burnt his paw by walking across our still warm stove top. We went first to the Emergency Vet in Tualatin (where they acted like my cat was terrible and was trying to kill them all) and were told to follow up at a regular vet. I picked Parkway mostly due to proximity, but had read some good reviews. My first visit at Parkway and the doctor we met with went on and on about how lovely my cat was- and it felt completely sincere. What a difference already! And surprisingly, the office visit was less than Banfield. So far, so good!Our other cat was the one who ended up needing to be seen often, due to thyroid issues. They took good care of her, and every vet we met with was very nice and you could see truly cared about animals. As she was nearing the end of her life, they offered, but did not pressure or shame us into doing needless tests and x-rays on an ailing, senior kitty. After our visits, the doctors would call to see how she was doing. I really appreciated that personal service.Finally, it was time for us to put our cat down. It was a very sad time, but Parkway was so compassionate and caring about it. Even though they must do this all the time, they did not treat us as one of many. They had a warm, cozy, private room just for this purpose (not a vet room, but like a little living room). They gave us as much time as we needed to cry and say goodbye to our cat. It was a hard day, but they made it better.A few days after our cat had been put down, we received a hand written condolence card. It wasn't just signed, but they had taken the time to fill the card and write nice things about our cat. It was so remarkable and above and beyond anything I have experienced at a vet before. I highly recommend this vet clinic. Read Less