Irvington Vet Clinic definitely goes above and beyond when it comes to animal care and customer service. My cats have unfortunately had more than their fair share of medical issues and emergencies. Irvington Vet Clinic has always been extremely accomodating, squeezing them in for (many) emergency appointments, excellent communication with me about what is going on, and referring me to specialists when extra care is needed. Read Less

My favorite very experience, and my pups' as well. Very friendly and helpful staff from reception to the doctors. It's integrated medicine, so they give you an option of natural homemade or compounded herbal formulas to Western medicine when they can, as well as their cost, effectiveness, and side effects before you decide. Not to mention tons of free grain free treats from Salty's and DAP throughout the whole place. Read Less

I am so thrilled to have found this clinic. The first time I brought my cat in, Nicholas spritzed Feliway onto a bath towel and laid it over the cat carrier, then placed the carrier in a cat shelf area so that Gabby would feel protected. She calmed down immediately. The whole vibe in the clinic is calming. And I found the perfect veterinarian for me and my cat. Dr. Hintz is the best! She engages in conversation and is someone I know can trust with my precious cat. After years of digestive issues, within one month Dr. Hintz has helped me remove dry food and introduce raw into my 13 year old cat's diet and she is doing great! I highly recommend this clinic to anyone looking for a new place to take your pets. Read Less

We recently lost our beloved cat and shortly after this loss we brought him into his vet office(Irvington). I was shocked at the lack of empathy on the part of 2/3 staff that assisted me. All they said was how much cremation would cost, blunt , cold - here's how much. No - empathetic sorries for our loss or a soft approach to the business at hand. I get it, these are businesses. But geez. I was made to feel like I was a burden to some gal who wanted to go home and close out her last transaction for the day. I also work in the healthcare(human) field and deal with patients one on one daily. I understand all sides of these businesses. But first and foremost...train your staff to have at least a scripted set of kind, comforting sentences to someone in tears. My cat sees a different vet and they have a much better set of social skills and chair/bedside manners. Sad. Read Less

The doctors, vet techs & all the staff here are always extremely pleasant, outgoing & knowledgable. Nicholas at the front desk always greets me with a smile. The wait time before the appointment is minimal, while they set up the room. They are quick to get you in when there is an emergency. They always be sure to answer all questions I have & explain things clearly. I highly recommend them to all my friends & anyone who asks. Pricing is average, but care is exceptional. The office is inviting, clean & colorful. Special shoutout to Sam the vet tech & Dr. Kelly Creech for always smiling & being awesome! Thank you guys for the great service! Read Less

Nice people working here and it's nice that they have knowledge of herbs and holistic treatments, but Dr Rachel gave us an estimate of $1900 to have my dog's tooth removed. I was shocked at the price, so I contacted our old vet to get a comparison and their quote was that it would be in the range of $150 to $400!!!!! Irvington's prices are a complete rip off. I would never go back here. Read Less

Our pup Ollie has gone here since she was 8 weeks old and we've had nothing but wonderful experiences with all three veterinarians and the entire vet tech and front desk staff. We are so thankful for their hard work, positive attitudes, and willingness to go above and beyond to keep our gal healthy. Read Less

Have really enjoyed taking my kitty to this vet. Things I love about this place are the friendly and doting staff; the vet techs are knowledgable and do their job quickly and lovingly; the building itself is inviting and beautiful - also there's a parking lot, which is a plus. The two vets that have seen my kitty were great. The first visit was for stomach issues; they offered a natural pre and pro biotic that did the trick and made everything better. The second was an emergency visit. They got him in quickly the same day, assured me he would get the best care and even encouraged me to call and check in through the day while he was being tested and looked after. Their prices are fair and the service is impeccable. Read Less

Dr. Rachel was so very professional and friendly when meeting our new puppy. We could tell the difference between our previous corporate style, and rather bland (un-named) vet, and the soothing atmosphere and pristine quality of Irvington's clinic - immediately after walking through the front door! -Chris and Meghan Little Read Less

Disappointed. I thought that this might be the right vet for me and my two kitties. I was happy to have found a vet that was close by, however I would rather drive farther to receive better care for my pets. They have a very well dressed hospital complete with hipster decor but after receiving my bill, I realized that I was helping pay for those things! I didn't really like the vet that I saw (I think she was an owner) and found her to be a bit abrasive and a busybody. She spoke so fast, at times I didn't know what she was talking about! Again, like another vet that I've seen in the area, this place seems to put more value into making a profit than actual pet care. If you are looking for a hipster, boutique-y type of place, this is the vet for you. Read Less

Fantastic vets right near our house. I love the fact that they itemize everything and allow you to pick and choose how far you want to go based on price. Smallish parking lot right in front. No complaints here. Highly recommend! Read Less

I have taken my pets to many Portland Vets over the Last 17 years. I am vary satisfied with the entire staff at Irvington Vet Clinic. They may cost a tiny bit more, but always discuss options beforehand. My pets and I both love their location. Only room for improvement: I wish they could also take care of my companion rabbits as well. Read Less

Dr. Stephanie and all the staff at Irvington are amazing! They are extremely kind and compassionate with the care of my dog. He has finally been diagnosed and is being properly treated for his condition.Thank you for everything! Read Less

The care my family has received from Dr. Austin and her team has been incredible. From the moment I made an appointment with them, the entire team has been nothing short of kind and extremely helpful. Dr. Austin has given me advice on care and listened to be cry and honestly, I feel like we found some of the best vets in the world. Our dog Bobby loves going to the vet and he's gone from a very sick street dog to a happy, healthy pup through the dedication and care of the Irvington Vet team. Thank you so much for all y'all do!! Read Less

I'm so disappointed in the value they've put on my dogs health and my time as a working dog mom. While I'm on day 2 of waiting for follow up on an issue with my puppys ongoing bacterial infection I find it disappointing that I've dropped a fecal sample off at 10a and throughout the day no follow up just coincidentally 2 emails from their office today regarding further appointments that will need to be scheduled and confirmation of payment for the sample I've yet to hear results on. It's a shame as I've spoken highly on their philosophy as a vet to others Read Less

What a compassionate bunch of folks! Had to make a really tough decision yesterday to put our doggy down and on on our very first visit to them this team was so wonderful and accommodating. Really helped us through this rough day. Seriously, the BEST veterinary care I've ever experienced and will be back with our kitty and any other future pets. Thanks, guys! Read Less

Dr. Kelly was the first vet Hank and I had been to since moving to Portland in September 2015. She accommodated us wonderfully! She has lived on the east coast before so she knows about all the side effects of living with heart worm and massive disgusting ticks. The vet tech was pleasant and Hank enjoyed her company ever at that awkward thermometer moment. Dr. Kelly coached us through Hank's new allergies that sprouted from the beautiful Portland bloom. She recommended some herbal suave that is working wonders! Finally, she made thoughtful recommendations for boarding, dog sitting, and even air travel for Hank. Irvington Veterinary Clinic has lovely staff and doctors and will see that your pet is well taken care of. Finding a good vet is hard to do and sometimes it is worth the extra cost to know your pet is getting the best care possible. Sure, his visit was a little pricey but Dr. Kelly answered all of our questions, gave kind and encouraging advice, and Hank took a great liking to her and the vet (previously has not been the biggest fan). This is our neighborhood veterinarian!Read Less

I really wanted this vet to work for me, having just moved and having a cat that needs to get checked out soon.I called on a weekend and left a message, because they were closed. I don't like when vets are closed on weekends, personally, but left a message anyway. When they call back Monday morning, I explain that I need to make an appointment and I am a new customer (having moved from across town). After an unnecessarily long process of adding me into the system, I discover that (1) they specialized in both Western and Chinese (read bogus) medicine. I am asked what I want. I explain that I have no interest in Eastern medicine - which is dangerous, unscientific nonsense. Then I am asked what time works for me. Though I have a job that lets me out at 3:30 every weekday, I say "ideally Wednesday after four." The secretary explains that they "are more of a neighborhood clinic" and they "don't have any appointments after four," adding that "usually appointments need to be scheduled three weeks in advance, but they have one availability tomorrow at 3:30." At this point, I decided to take my business elsewhere.What kind of medical office requires three weeks advance notice to schedule an appointment? Three weeks is more than enough time for even a moderately sick animal to die. What kind of vet uses Chinese "medicine?" And why don't they do appointments after regular working hours (hell, I even have an extra hour and a half that most people don't in the afternoon)? This is obviously not a normal, professional business, but a "boutique" vet clinic that can provide services for trophy wives and Los Angeles trust fund transplants, but not for regular working people. Keep the classical music, I want a vet. Read Less

Just brought my cat for her first appointment and will definitely continue using this vet. They went above and beyond to make my cat comfortable (gave her treats, a toy, played classical music, and pet her while providing care). The vet seemed like an expert in her field and gave me lots of different treatment options for my cat. They gave me prices for different treatment options and didn't get pushy when I declined more expensive options. Overall it was a great experience, and I'm glad to have a new vet office I can trust to care for my cat. Read Less

I really appreciate the attention and care that Dr. Kelly Creech provides. She takes the time to listen and understand the needs of my dog and our family. In addition to providing great medicine during our annual wellness checkup, she is very insightful when it comes to dog behavior and stress management. Part of our visit was education focused and she even recommended specific activities that would be a good match for my dog's personality. Thank you, Dr. Kelly! Read Less

A $1500 bill for extracting three feline teeth is approximately 50% higher than four other excellent vets subsequently quoted.  When confronted with this discrepancy and comparison, Dr Rachel was unable to properly explain a $524 charge for which no detail was provided. Notably, Dr Rachel was also defensive, unapologetic, unmoving and somewhat arrogant. Not a good attitude for a young vet.  Be very careful... Read Less

I have been dealing with an on going allergy problem with my dog ever since we adopted him. I went to Irvington to try out a new vet that I heard good things about. They made my appointment as beneficial as possible. They answered every question I had and tried to treat the problem NOT his symptoms. Which made all the difference, instead of loading my dog up on steroids. I would recommend them to anyone Read Less

What really prompted me to write this review was due to the fact that this clinic went above and beyond to help me get situated with moving my dog to Hawaii recently. It can be an overwhelming process. And it is not your vets responsibility to make sure you have all of your checklist items taken care of, but they still took the time to find proper requirements on line, sent me a check list, made sure I had all of the shots up to date, blood work done, etc.. I got to Hawaii and realized I had misplaced some paperwork I needed. I emailed them and they got back to me within just a few hours with everything I was asking for. This is the BEST vet I have EVER found. These guys are incredible. My dog truly loved going here because they are so gentle and professional. The office is immaculate, and has all of these great touches like knobs on the benches and by the counter to hook your leash, etc... They have some really cool local art on the walls, and its really well kept. The staff is amazing. So friendly and helpful on so many levels. I have had nothing but the best experience every time I've been in.  Also, they always look for a "natural" route if possible for curing a problem, and they are considerate of the environment..... they email you your receipts each time, and I think they use "greener" products when possible. My dog had a gland infected last year, and they used medicinal honey to cure it. Pretty cool. If you are new to Portland, or are just looking for a new vet, pick these guys! You won't be let down. Read Less

The staff and doctors at Irvington Veterinary Clinic are so kind, gentle, patient and accommodating. Everything is a little pricey but the level of service is worth every penny. My dog is never scared to visit the vet! Read Less

I can't say enough about this Vet. Over the last 15 years, I have been to a lot of different Vet's for my pets, and the level of connection and care I have received at this office is exceptional. The staff is grounded and genuinely care about the way they help people. And Dr. Rachel was exceptional at explaining to me all of my options with my cat who was diagnosed with SCC (mouth cancer). Where the other vet I was seeing just gave me an old, barely effective pain killer to help him through the rest of his days, Dr. Rachel gave me options of a much more effective and non-invasive pain killer (patch vs. syringes) and it has completely shifted my cat's final days from despairing to happy and loving. I love that this vet clinic offers Acupuncture and Naturopathic care alongside Western Allopatic care, and that unlike other Naturopathic vets I've experienced - they keep their prices fair and reasonable. I really appreciate that and I'm so grateful what they have provided for me and my kitty. Read Less

Inexpensive vet, compared to others, but they didn't really treat my pet. They gave us drugs and we had to come back, would have twice but I simply got fed up and treated my cat myself. Pretty disappointing, but they don't seem mean-spirited, just distracted and lackadaisical. Front desk has one nice peppy girl & one not very bright one. All in all, mediocre. Read Less

My oldest friend was having major issues. The other Veterinarians wanted him on C/D Hills pet food. This food is garbage in my opinion . We moved both cats to a raw meat diet and some other low cost remedies to much success . My 14 year old buddy acts like a 10 year cat now!!! Awesome staff and I don't have to look at shelf after shelf of Eukanaba and Hills pet food being pushed on me. Thank You Irvington Vet Clinic !!!Read Less

The folks at Irvington Vet are fine people who love animals and offer the best possible care for your furry companions. I cannot say enough good things. I've been bringing my cat and dog here for years and have only positive experiences to share. The environment is calm, quiet, and relaxed, so if your buddies get anxious at the vet like mine do, good luck finding a better place to bring them. All of the staff are great, from the front desk folks who remember our names to the amazing vet techs (Sarah, especially, is incredible; if you are lucky enough to meet her you will see what I mean!) to the veterinarians. Our usual vet is Dr. Rachael and we love her, but all of the doctors are wonderful, patient, intuitive, and highly skilled. They take a collaborative approach to care, and place a strong value on holistic preventative care, blending eastern & western medicine as well as herbal & nutritional consulting. When my 13-yo dog was diagnosed with renal disease, Dr. Rachael helped us to find the best supplements and diet for her needs, and since making these changes my dog's condition has not only stabilized, but has improved rather markedly. We have also done dental cleanings and extractions here and a surgery to remove tumors, all without complication. Also, they are not only attentive while you are in the office, but they call to follow-up and are very responsive by phone. It's true that the prices are higher than some of the chaotic, rushed, high-volume clinics around town, but you pay for what you get in terms of quality care. I feel good about supporting them because it means happier, healthier lives for my pets, and peace of mind for me. I appreciate them so much! Read Less

I can't speak more positively about my experience with this group. My fella and I came with our cat as a general check-up due to the fact she had been living in Costa Rica and should be checked on. Their care to give gentle advice backed up with multiple solutions was impeccable. Their real care for our cat was out of this world. Our cat, Belinda, was to have a blood draw and two shots along with a microchip installed. They chose, because our cat was unsettled to postpone putting in the chip and in doing so didn't charge us for our follow-up visit for putting in the chip. They chose to care about our cat's mental well-being. I can't believe how lucky we are to have found a vet AND vet tech that truly care about the physical and mental health of our cat. Thank you. Read Less

What a great experience. It was my first appointment and my dog and I couldn't have left happier. All of the staff, vet techs and the doctor were welcoming and knowledgeable and made me and my dog very comfortable. The initial exam was very reasonably priced and quite thorough. Would recommend this vet to anyone in Portland. Read Less

I cannot say enough about this place. The employees are kind, Dr. Rachel is amazing. I have had nothing but good experiences. All my pets are Irvington Vet pets. I love the eastern and western pet medicine approach and really appreciate the price lay outs they give you so you can pick what works best for you. YAY!Read Less

Love Irvington vet! My 13.5 year old border collie Sammy has had some health issues over the last six months and Dr. Lindsey and Dr. Rachel have taken great care of her. They are very patient with her, do all the exams on the floor, and have been excellent at treating her arthritis as well as the vestibular syndrome she had. They even do acupuncture in house! The techs and receptionists are all very kind and fuss over Sammy too. This clinic is equally great at dealing with my rambunctious, reactive 2-yr old BC, letting him wait in the car until the lobby is clear and he can go straight to a room. So happy to have found this place! Read Less

Everything you could hope for in health care for the extended family (no, I don't mean the in-laws). Modern, sunny building that feels more like a spa than a clinic, clean exam rooms, exceptionally friendly and helpful staff.They know our unruly bulldog by name and are always happy to see him, which makes it so much easier to get him through the door the next time.Our vet, Dr. Rachael, never makes a visit feel rushed, taking time to address concerns and answer the mountain of questions I inevitably bring along. Best of all she's down-to-earth, so I don't feel like an ignorant creation of a pet owner by the end of our visit.We are fortunate that they are located nearby, but before moving to Portland we would drive more than 30 minutes to our preferred animal practice, which in hindsight wasn't even as good as Irvington. Read Less

I searched out an alternative vet for my two dogs because I liked the option of having Eastern Medicine and alternative therapies available. I was impressed with their website and when I called to make an appointment the front desk staff was friendly. However after going there a couple of different times for my dogs I decided to switch vets for multiple reasons:1.) The biggest reason I am switching vets is because I went in last year for one of my dogs who had a yeast ear infection. The vet gave me medication and instructions on clearing it up which included pouring the solution in my dog's ears. I have been doing that on and off for the past year and battling with the ear infection. I finally decided to go to a different vet in Tigard and the first thing she said was with a yeast infection you have to keep the ears as dry as possible and the instructions from the vet at Irvington were making my dog worse. At this point my dog's ears were so bad she had a fever and was lethargic. With the new vet's advice it has been a couple of days and she is remarkably better. And how much did that trip at the new vet cost me? Only $40!!2.) Their prices are very expensive and do not include any alternative therapy. I have been to a "low cost" vet for the same exams and treatments and paid WAY less money. Why in the world are their rabies vaccines $26 and another vet has them for $6? Just seems to me they are taking advantage of the clientele3.) After prescribing Comfortis for my dogs I asked for the written prescription so I could save over $40 and get it filled elsewhere. The vet tried to lay a guilt trip on me that I should be supporting a local business. This is the same trip where I am giving them $250 for my dog. Not good customer service4.) The same vet who guilted me about not buying the Comfortis from them also failed to even do a thorough exam on my dog. I asked her twice to check my dog's teeth and let me know how they were and she never did it. Read Less

It couldn't be better. Not more attentive, or more compassionate. I am so happy to have found Irvington Vet Clinic.Having a senior cat with serious health issues over the past seven years has really let me get to know a few veterinary offices in Portland very well. We went to the vet a lot. It is important to me that Eastern Medicine is considered as a treatment and that has driven my decisions for choice of Veterinarian. This was the third Vet I had worked with in the past seven years.I feel so lucky to have found them. Everyone was exceptionally sweet to me and to my cat. Sincerely. They really, really do care. When I needed to make choices in her care I felt confident because the options were always explained in a very clear and patient way. When the time came for my cat to move on, neither one of us could have been in a better or more supportive environment. This is the place that you want to know about when you wish you knew the best place to go. It is the best Veterinary clinic in Portland. Read Less