Open 7 days a week for your convenience! :) Pacific Veterinary Hospital is a full service veterinary hospital offering services in: Behavior Boarding Dentals Emergencies Exams General Medicine House Calls In house and reference labratory Surgery and Vaccinations
Reviews
Jp
4 Mar 2021
REPORT
This place is a joke.They charged me $300 without my consent.They couldn't even clip my dogs nails.They said they were too busy,but not busy enough to take your cash.Dont bring your dog here ,they fig... Read More
This place is a joke.They charged me $300 without my consent.They couldn't even clip my dogs nails.They said they were too busy,but not busy enough to take your cash.Dont bring your dog here ,they figure out ways to charge you without your knowledge.BEWARE OF THIS PLACE Read Less
Shawn Goodman
9 Jun 2018
REPORT
I would give all the front office staff, the techs, and of course the vets, high marks for all their care over the course of a year and a half or more of my mother's cat's intestinal problems. Appoin... Read More
I would give all the front office staff, the techs, and of course the vets, high marks for all their care over the course of a year and a half or more of my mother's cat's intestinal problems. Appointments were made available on an urgent basis, the receptionists were always welcoming and helpful, and the vets were thorough in their review of the problems and making an assessment, as well as caring treatment. Dr. Bukowski, Dr. Frost and Nolte all kept in touch by phone when the cat was kept overnight, and every consideration was given to providing not only what was best for the cat, but also considering my elderly mother's limitations. Read Less
Helena Ross Brown
31 May 2018
REPORT
Pacific Veterinary Hospital is the best in the North, South, East & West. Wouldn't trust our sweet Dollie with anyone else. (Matt Brown)
Carol Pazoureck Perry
14 May 2018
REPORT
Have been going there for 45 years. Have seen many changes in the building, people and Docs but have never been concerned with the quality of care. My fur babies have always been compassionately ca... Read More
Have been going there for 45 years. Have seen many changes in the building, people and Docs but have never been concerned with the quality of care. My fur babies have always been compassionately cared for and we have been through many things in 45 years. Read Less
Kaori Sugahara Herder
4 May 2018
REPORT
It was my first time visiting here today with my dog Doofy and I absolutely loved it! The staff are very friendly and has a very warm welcoming. Dr.Frost and her assistant is great! The price are reas... Read More
It was my first time visiting here today with my dog Doofy and I absolutely loved it! The staff are very friendly and has a very warm welcoming. Dr.Frost and her assistant is great! The price are reasonable. We did not felt that we are being pushed to get out of the clinic as soon as the procedure is done. Dr.Frost is helpful, she listens and very explanatory. I definitely will come back and I do recommend this clinic to everyone! Read Less
Kim Kat Owens Sloan
19 Apr 2018
REPORT
Just moved to town not too long ago and my kitty needed immediate care and I was able to get in quickly and was home from my appointment in less than an hour. Everyone was very friendly and helpful. I... Read More
Just moved to town not too long ago and my kitty needed immediate care and I was able to get in quickly and was home from my appointment in less than an hour. Everyone was very friendly and helpful. I have other furry friends and I will go back!πΊπΎβ€οΈ Read Less
M. K. Nance
4 Apr 2018
REPORT
Great vets. They have given my dogs great care over the years.
Jessica Yakey-Fogle
26 Mar 2018
REPORT
I am very happy with this vet office. We really like Dr. Bukowski and Dr. Nolte. We have brought both our cats there and they have taken great care of them. They also offer pet boarding with a rewards... Read More
I am very happy with this vet office. We really like Dr. Bukowski and Dr. Nolte. We have brought both our cats there and they have taken great care of them. They also offer pet boarding with a rewards system, something like after 7 days you get an 8th free. Which is great when traveling for the holidays. Read Less
Rick Wood
23 Mar 2018
REPORT
Love this place! Most reasonable vet in the area as far as price, with zero compromises on service and care! My pup is now happy and healthy and it didnβt cost me a months mortgage for each visit! Iβd... Read More
Love this place! Most reasonable vet in the area as far as price, with zero compromises on service and care! My pup is now happy and healthy and it didnβt cost me a months mortgage for each visit! Iβd give them 10 stars if I could! Read Less
Byron Linck
20 Mar 2018
REPORT
The people here genuinely care about you and your pets. Ask about their family and friends discount.
The facility is kept extremely clean and the everyones manner is caring yet professional. Everythi... Read More
The people here genuinely care about you and your pets. Ask about their family and friends discount.
The facility is kept extremely clean and the everyones manner is caring yet professional. Everything you could hope for at a veterinarian facility. Read Less
Eleni O'Neill
19 Mar 2018
REPORT
We really like this place. Have been bringing our dog here for years, and he is a frequent visitor for many reasons. Docs are always helpful and effective, and staff are friendly. Lots of doctor turno... Read More
We really like this place. Have been bringing our dog here for years, and he is a frequent visitor for many reasons. Docs are always helpful and effective, and staff are friendly. Lots of doctor turnover in recent years has not affected quality of care. Recommend! Read Less
Kevin Rouse
12 Mar 2018
REPORT
I can't recommend PVH enough. They're knowledgeable and friendly, and always take the time to communicate issues fully so one can make informed decisions.
dixy iglesias
23 Feb 2018
REPORT
I just moved here last fall to start school and I'm happy to have finally found a vet in the area with what I consider more reasonable prices than the first two I tried, AND who does great with my fea... Read More
I just moved here last fall to start school and I'm happy to have finally found a vet in the area with what I consider more reasonable prices than the first two I tried, AND who does great with my fearful mini schnauzer! Went there for a dental cleaning Special they were having for the month of February because it was time to get my 8 year old doggy's teeth cleaned, and now they are my doggy's vet. I was impressed not just with Dr. Bukowski's bedside manner with Captain but also with how personable, kind, straightforward and reasonable she is, plus her great attitude! The doctor that did his teeth cleaning also seemed very nice and was very thorough with his intake when we dropped him off the morning of his procedure.
PS during this same visit I asked for a rabies shot for my doggy he was due soon. They did some medical records research by calling his old vet on Texas then told me it was actually a little early still and that we could do it now but we could also wait a bit too. They prioritized my doggy's health
-- and my financial situation -- instead of their profits, since it's not like they could be sure I would ever return... Read Less
Kellie Carney
24 Dec 2017
REPORT
Been going here for years. Great staff, great vets and great service! Highly recommend this place
Kori Saunby
21 Sep 2017
REPORT
We have been taking our pets here as long as I can remember. From the red varnish looking building to the current more modern building. From Drs Smith and Schmitke to Drs Frost and Grossen. They've al... Read More
We have been taking our pets here as long as I can remember. From the red varnish looking building to the current more modern building. From Drs Smith and Schmitke to Drs Frost and Grossen. They've always been amazing. I hated to leave my vet in Los Angeles but upon returning back to Portland have felt very confident that my furry family is getting the best care. Read Less
Lori Rose
27 Jun 2017
REPORT
Yesterday it was time to say goodbye to my very sick whippet, Lily Rose. Dr. Bukowski and Vet Tech Heather West treated Lily Rose with kindness and respect as she passed over the Rainbow Bridge. They... Read More
Yesterday it was time to say goodbye to my very sick whippet, Lily Rose. Dr. Bukowski and Vet Tech Heather West treated Lily Rose with kindness and respect as she passed over the Rainbow Bridge. They both stayed in the comfortable private room with me to ensure Lily Rose passed peacefully. We are fortunate to have Pacific Veterinary Hospital in our neighborhood. My whippets have been cared for by this pet hospital since 1990. Read Less
Perfectly L Frank
16 Jun 2017
REPORT
When I rescued my Shiva from neglect, hunger, and isolation, I promised her that I would always love her and I would never let her be neglected and lonely again.. The staff at Pacific Veterinary Hosp... Read More
When I rescued my Shiva from neglect, hunger, and isolation, I promised her that I would always love her and I would never let her be neglected and lonely again.. The staff at Pacific Veterinary Hospital are every one, an amazing group of compassionate, kind, and caring people that helped me keep that promise to the very end.. Dr. Nolte, I cannot say enough that you made an impossible situation easy to understand.. The care showed to my dog was extraordinary, and made what was necessary a much easier thing to do there.. Thanks so much to all of you at Pacific Veterinary Hospital.. Read Less
Frank Courtnier
29 Apr 2017
REPORT
They are very professional. Did a great job cleaning my dogs teeth. Very little wait time.
Joshua Cornelius
18 Apr 2017
REPORT
Love the care our pup gets here, came back after going to Banfield for a couple years. However they charged my card twice ($345) and it is like pulling teeth to get this fixed. This is a massive extra... Read More
Love the care our pup gets here, came back after going to Banfield for a couple years. However they charged my card twice ($345) and it is like pulling teeth to get this fixed. This is a massive extra charge and needs to be fixed immediately.
Contacted my bank and Pacific Veterinary and was able to get this corrected. Still like pulling teeth to get fixed...
Update: after having my bank hold funds back all was cleared up. Appears to be an issue with the company PVH uses to process cards, don't pay with a card is all I can say.Read Less
Art Lent
19 Jan 2017
REPORT
My vet. Dr Frost is great!!!!
Allison Barber
27 Dec 2016
REPORT
Amazing care and end of life support and sensitivity. Special thanks to Dr. Frost and Dr. Nolte.
Carey Pfaffle
24 Oct 2016
REPORT
Great veterinary office. Staff truly does love your animal. Dr. Wickander is the best!!
Kristina McGrew
30 Jun 2016
REPORT
I've had multiple experiences with this veterinary hospital. The veterinarians seem educated and Dr. Grossen in particular seems to care a lot and to be accessible and compassionate. However, the rece... Read More
I've had multiple experiences with this veterinary hospital. The veterinarians seem educated and Dr. Grossen in particular seems to care a lot and to be accessible and compassionate. However, the receptionist staff provides extremely poor customer service. Every time I call to set up an appointment, I feel like I'm bothering them. I also feel like they don't value my time, because there have been multiple times that I've brought my kitty in and then found out that they didn't do everything they needed to do, so I have to bring my kitty back. For example, I once brought my kitty in to get her shaved, and when the receptionist called me to remind me of my appointment the day before, she failed to inforn me that she wasn't allowed to eat breakfast because they planned to sedate her. As a result, we brought her in and then were given attitude when we told them she'd eaten that morning. We then had to reschedule and bring her back another day. This was a new kitty rescued from the county and she was already stressed out from transition. She also had matts and was obviously uncomfortable, so waiting another few days to come back was even worse. This is one example out of three or four similar instances.
I wish they'd appreciate their clients more. Maybe they're too busy to value each and every client, or maybe they're more dog people? Either way, I'd much prefer to take my pets elsewhere. Read Less
Erin Burrise
27 Mar 2016
REPORT
Dr. Frost is absolutely wonderful!
Rhonda Wiley-Fraley
28 Jan 2016
REPORT
Great staff! They take such good care of my dog Stevie unfortunately he visits there alot because he is high maintenance. Everyone there makes the frequent visits better:)
Jennifer Young
9 Oct 2015
REPORT
I love Pacific Vet Hospital! I like them so much I still drive there after moving to Vancouver! They are personable, keep great notes regarding my dogs health history and always have a fast response t... Read More
I love Pacific Vet Hospital! I like them so much I still drive there after moving to Vancouver! They are personable, keep great notes regarding my dogs health history and always have a fast response to my dogs needs. Read Less
Bette Boyer
4 Sep 2015
REPORT
Very fine vets and staff. My cat is well cared for in the kennel area when I travel.
Lisa Berglund
31 Jul 2015
REPORT
These people deserve 10 stars. They are amazing. Compassionate and Caring.
Shelley D Wendell Clark
16 Sep 2014
REPORT
I have been going to Pacific Vet for approximately 16 years. Best vets and office staff anywhere. From routine care to help with end stages of life with my beloved fur kids, they've always been the... Read More
I have been going to Pacific Vet for approximately 16 years. Best vets and office staff anywhere. From routine care to help with end stages of life with my beloved fur kids, they've always been there for me. Thank you everyone and a special thank you to Dr. Pierce Read Less
Lynne Dee Bricker
6 Sep 2014
REPORT
We've been using Pac Vet Hosp for about 8 years. We've been pleased with Dr Grossen, but she seemed too busy for us to schedule an appointment with her. We've been scheduled with other vets at the s... Read More
We've been using Pac Vet Hosp for about 8 years. We've been pleased with Dr Grossen, but she seemed too busy for us to schedule an appointment with her. We've been scheduled with other vets at the same clinic and were not as happy with them. Our puppy had elbow and shoulder issues, but one of the other vets couldn't explain in plain language what was happening with her. It was frustrating enough that we were considering to go somewhere else, but Dr. Wikander started around that time. We gave her a try and loved her. We've always been able to understand her explanations and she always explains all the options plus what the benefits are with each option. I'm a stay-at-home mom, which means money is tight sometimes. Dr. Wikander has always taken this into consideration when she explains our options. We're definitely staying! Read Less
Erin Schwartz
14 May 2014
REPORT
We love Dr. Paige Pierce and her team at PVC!!! We have been a patron & fan of PVC since 1996. Having a very sickly puppy we adopted and told early on that he had a life expectancy of approx. 7yrs, we... Read More
We love Dr. Paige Pierce and her team at PVC!!! We have been a patron & fan of PVC since 1996. Having a very sickly puppy we adopted and told early on that he had a life expectancy of approx. 7yrs, we explored many clinics and doctors to make sure we had the best care available for him. After meeting Dr. Pierce, we knew she was the one who would give us the most amazing care and she exceeded our expectations by loving & caring for our beloved Sidney for the majority of his years. He lived a wonderful & happy life of 14 1/2 yrs with us!!! Dr. Grossen, Dr. Frost, Staff members; Michelle and Ashley, Technicians; Patty & Beth, just to name a few, gave us such wonderful care, kindness & compassion, always! And with such fair pricing for their exemplary services. Sidney was more than a pet to us; he was a member of our family. Every person at PVC knew this, and they treated him like a member of their family. There is not a person or place I could more highly recommend for a position of trust! If this is not what you are looking for in a clinic to care for your beloved furry friends, then this place is not for you.
We now have a new puppy, and I could not imagine raising him without having the care & love of our beloved Dr. Pierce in his life from day one! Thank you SO sincerely from the bottom of our hearts for all you do!!! Erin, Todd, " Luigi & Sidney" Schwartz Read Less
Skip Greene
1 Dec 2013
REPORT
We have been using this facility for 13 years with out two Cockers and have received excellent care and timely assistance whenever we required a quick appointment. Every Vet we worked with was top not... Read More
We have been using this facility for 13 years with out two Cockers and have received excellent care and timely assistance whenever we required a quick appointment. Every Vet we worked with was top notch and clearly cared about our dog and us. Can't say enough positive things about this facility. Read Less
Michael Yoder
13 Sep 2013
REPORT
Thanks to Dr. Wikander and all of your staff for making a very difficult day a little easier.
Open 7 days a week for your convenience! :) Pacific Veterinary Hospital is a full service veterinary hospital offering services in: Behavior Boarding Dentals Emergencies Exams General Medicine House Calls In house and reference labratory Surgery and Vaccinations
This place is a joke.They charged me $300 without my consent.They couldn't even clip my dogs nails.They said they were too busy,but not busy enough to take your cash.Dont bring your dog here ,they fig... Read More
This place is a joke.They charged me $300 without my consent.They couldn't even clip my dogs nails.They said they were too busy,but not busy enough to take your cash.Dont bring your dog here ,they figure out ways to charge you without your knowledge.BEWARE OF THIS PLACE Read Less
Shawn Goodman
9 Jun 2018
REPORT
βββββ
REPORT
I would give all the front office staff, the techs, and of course the vets, high marks for all their care over the course of a year and a half or more of my mother's cat's intestinal problems. Appoin... Read More
I would give all the front office staff, the techs, and of course the vets, high marks for all their care over the course of a year and a half or more of my mother's cat's intestinal problems. Appointments were made available on an urgent basis, the receptionists were always welcoming and helpful, and the vets were thorough in their review of the problems and making an assessment, as well as caring treatment. Dr. Bukowski, Dr. Frost and Nolte all kept in touch by phone when the cat was kept overnight, and every consideration was given to providing not only what was best for the cat, but also considering my elderly mother's limitations. Read Less
Helena Ross Brown
31 May 2018
REPORT
βββββ
REPORT
Pacific Veterinary Hospital is the best in the North, South, East & West. Wouldn't trust our sweet Dollie with anyone else. (Matt Brown)
Carol Pazoureck Perry
14 May 2018
REPORT
βββββ
REPORT
Have been going there for 45 years. Have seen many changes in the building, people and Docs but have never been concerned with the quality of care. My fur babies have always been compassionately ca... Read More
Have been going there for 45 years. Have seen many changes in the building, people and Docs but have never been concerned with the quality of care. My fur babies have always been compassionately cared for and we have been through many things in 45 years. Read Less
Kaori Sugahara Herder
4 May 2018
REPORT
βββββ
REPORT
It was my first time visiting here today with my dog Doofy and I absolutely loved it! The staff are very friendly and has a very warm welcoming. Dr.Frost and her assistant is great! The price are reas... Read More
It was my first time visiting here today with my dog Doofy and I absolutely loved it! The staff are very friendly and has a very warm welcoming. Dr.Frost and her assistant is great! The price are reasonable. We did not felt that we are being pushed to get out of the clinic as soon as the procedure is done. Dr.Frost is helpful, she listens and very explanatory. I definitely will come back and I do recommend this clinic to everyone! Read Less
Kim Kat Owens Sloan
19 Apr 2018
REPORT
βββββ
REPORT
Just moved to town not too long ago and my kitty needed immediate care and I was able to get in quickly and was home from my appointment in less than an hour. Everyone was very friendly and helpful. I... Read More
Just moved to town not too long ago and my kitty needed immediate care and I was able to get in quickly and was home from my appointment in less than an hour. Everyone was very friendly and helpful. I have other furry friends and I will go back!πΊπΎβ€οΈ Read Less
M. K. Nance
4 Apr 2018
REPORT
βββββ
REPORT
Great vets. They have given my dogs great care over the years.
Jessica Yakey-Fogle
26 Mar 2018
REPORT
βββββ
REPORT
I am very happy with this vet office. We really like Dr. Bukowski and Dr. Nolte. We have brought both our cats there and they have taken great care of them. They also offer pet boarding with a rewards... Read More
I am very happy with this vet office. We really like Dr. Bukowski and Dr. Nolte. We have brought both our cats there and they have taken great care of them. They also offer pet boarding with a rewards system, something like after 7 days you get an 8th free. Which is great when traveling for the holidays. Read Less
Rick Wood
23 Mar 2018
REPORT
βββββ
REPORT
Love this place! Most reasonable vet in the area as far as price, with zero compromises on service and care! My pup is now happy and healthy and it didnβt cost me a months mortgage for each visit! Iβd... Read More
Love this place! Most reasonable vet in the area as far as price, with zero compromises on service and care! My pup is now happy and healthy and it didnβt cost me a months mortgage for each visit! Iβd give them 10 stars if I could! Read Less
Byron Linck
20 Mar 2018
REPORT
βββββ
REPORT
The people here genuinely care about you and your pets. Ask about their family and friends discount.
The facility is kept extremely clean and the everyones manner is caring yet professional. Everythi... Read More
The people here genuinely care about you and your pets. Ask about their family and friends discount.
The facility is kept extremely clean and the everyones manner is caring yet professional. Everything you could hope for at a veterinarian facility. Read Less
Eleni O'Neill
19 Mar 2018
REPORT
βββββ
REPORT
We really like this place. Have been bringing our dog here for years, and he is a frequent visitor for many reasons. Docs are always helpful and effective, and staff are friendly. Lots of doctor turno... Read More
We really like this place. Have been bringing our dog here for years, and he is a frequent visitor for many reasons. Docs are always helpful and effective, and staff are friendly. Lots of doctor turnover in recent years has not affected quality of care. Recommend! Read Less
Kevin Rouse
12 Mar 2018
REPORT
βββββ
REPORT
I can't recommend PVH enough. They're knowledgeable and friendly, and always take the time to communicate issues fully so one can make informed decisions.
dixy iglesias
23 Feb 2018
REPORT
βββββ
REPORT
I just moved here last fall to start school and I'm happy to have finally found a vet in the area with what I consider more reasonable prices than the first two I tried, AND who does great with my fea... Read More
I just moved here last fall to start school and I'm happy to have finally found a vet in the area with what I consider more reasonable prices than the first two I tried, AND who does great with my fearful mini schnauzer! Went there for a dental cleaning Special they were having for the month of February because it was time to get my 8 year old doggy's teeth cleaned, and now they are my doggy's vet. I was impressed not just with Dr. Bukowski's bedside manner with Captain but also with how personable, kind, straightforward and reasonable she is, plus her great attitude! The doctor that did his teeth cleaning also seemed very nice and was very thorough with his intake when we dropped him off the morning of his procedure.
PS during this same visit I asked for a rabies shot for my doggy he was due soon. They did some medical records research by calling his old vet on Texas then told me it was actually a little early still and that we could do it now but we could also wait a bit too. They prioritized my doggy's health
-- and my financial situation -- instead of their profits, since it's not like they could be sure I would ever return... Read Less
Kellie Carney
24 Dec 2017
REPORT
βββββ
REPORT
Been going here for years. Great staff, great vets and great service! Highly recommend this place
Kori Saunby
21 Sep 2017
REPORT
βββββ
REPORT
We have been taking our pets here as long as I can remember. From the red varnish looking building to the current more modern building. From Drs Smith and Schmitke to Drs Frost and Grossen. They've al... Read More
We have been taking our pets here as long as I can remember. From the red varnish looking building to the current more modern building. From Drs Smith and Schmitke to Drs Frost and Grossen. They've always been amazing. I hated to leave my vet in Los Angeles but upon returning back to Portland have felt very confident that my furry family is getting the best care. Read Less
Lori Rose
27 Jun 2017
REPORT
βββββ
REPORT
Yesterday it was time to say goodbye to my very sick whippet, Lily Rose. Dr. Bukowski and Vet Tech Heather West treated Lily Rose with kindness and respect as she passed over the Rainbow Bridge. They... Read More
Yesterday it was time to say goodbye to my very sick whippet, Lily Rose. Dr. Bukowski and Vet Tech Heather West treated Lily Rose with kindness and respect as she passed over the Rainbow Bridge. They both stayed in the comfortable private room with me to ensure Lily Rose passed peacefully. We are fortunate to have Pacific Veterinary Hospital in our neighborhood. My whippets have been cared for by this pet hospital since 1990. Read Less
Perfectly L Frank
16 Jun 2017
REPORT
βββββ
REPORT
When I rescued my Shiva from neglect, hunger, and isolation, I promised her that I would always love her and I would never let her be neglected and lonely again.. The staff at Pacific Veterinary Hosp... Read More
When I rescued my Shiva from neglect, hunger, and isolation, I promised her that I would always love her and I would never let her be neglected and lonely again.. The staff at Pacific Veterinary Hospital are every one, an amazing group of compassionate, kind, and caring people that helped me keep that promise to the very end.. Dr. Nolte, I cannot say enough that you made an impossible situation easy to understand.. The care showed to my dog was extraordinary, and made what was necessary a much easier thing to do there.. Thanks so much to all of you at Pacific Veterinary Hospital.. Read Less
Frank Courtnier
29 Apr 2017
REPORT
βββββ
REPORT
They are very professional. Did a great job cleaning my dogs teeth. Very little wait time.
Joshua Cornelius
18 Apr 2017
REPORT
βββββ
REPORT
Love the care our pup gets here, came back after going to Banfield for a couple years. However they charged my card twice ($345) and it is like pulling teeth to get this fixed. This is a massive extra... Read More
Love the care our pup gets here, came back after going to Banfield for a couple years. However they charged my card twice ($345) and it is like pulling teeth to get this fixed. This is a massive extra charge and needs to be fixed immediately.
Contacted my bank and Pacific Veterinary and was able to get this corrected. Still like pulling teeth to get fixed...
Update: after having my bank hold funds back all was cleared up. Appears to be an issue with the company PVH uses to process cards, don't pay with a card is all I can say.Read Less
Art Lent
19 Jan 2017
REPORT
βββββ
REPORT
My vet. Dr Frost is great!!!!
Allison Barber
27 Dec 2016
REPORT
βββββ
REPORT
Amazing care and end of life support and sensitivity. Special thanks to Dr. Frost and Dr. Nolte.
Carey Pfaffle
24 Oct 2016
REPORT
βββββ
REPORT
Great veterinary office. Staff truly does love your animal. Dr. Wickander is the best!!
Kristina McGrew
30 Jun 2016
REPORT
βββββ
REPORT
I've had multiple experiences with this veterinary hospital. The veterinarians seem educated and Dr. Grossen in particular seems to care a lot and to be accessible and compassionate. However, the rece... Read More
I've had multiple experiences with this veterinary hospital. The veterinarians seem educated and Dr. Grossen in particular seems to care a lot and to be accessible and compassionate. However, the receptionist staff provides extremely poor customer service. Every time I call to set up an appointment, I feel like I'm bothering them. I also feel like they don't value my time, because there have been multiple times that I've brought my kitty in and then found out that they didn't do everything they needed to do, so I have to bring my kitty back. For example, I once brought my kitty in to get her shaved, and when the receptionist called me to remind me of my appointment the day before, she failed to inforn me that she wasn't allowed to eat breakfast because they planned to sedate her. As a result, we brought her in and then were given attitude when we told them she'd eaten that morning. We then had to reschedule and bring her back another day. This was a new kitty rescued from the county and she was already stressed out from transition. She also had matts and was obviously uncomfortable, so waiting another few days to come back was even worse. This is one example out of three or four similar instances.
I wish they'd appreciate their clients more. Maybe they're too busy to value each and every client, or maybe they're more dog people? Either way, I'd much prefer to take my pets elsewhere. Read Less
Erin Burrise
27 Mar 2016
REPORT
βββββ
REPORT
Dr. Frost is absolutely wonderful!
Rhonda Wiley-Fraley
28 Jan 2016
REPORT
βββββ
REPORT
Great staff! They take such good care of my dog Stevie unfortunately he visits there alot because he is high maintenance. Everyone there makes the frequent visits better:)
Jennifer Young
9 Oct 2015
REPORT
βββββ
REPORT
I love Pacific Vet Hospital! I like them so much I still drive there after moving to Vancouver! They are personable, keep great notes regarding my dogs health history and always have a fast response t... Read More
I love Pacific Vet Hospital! I like them so much I still drive there after moving to Vancouver! They are personable, keep great notes regarding my dogs health history and always have a fast response to my dogs needs. Read Less
Bette Boyer
4 Sep 2015
REPORT
βββββ
REPORT
Very fine vets and staff. My cat is well cared for in the kennel area when I travel.
Lisa Berglund
31 Jul 2015
REPORT
βββββ
REPORT
These people deserve 10 stars. They are amazing. Compassionate and Caring.
Shelley D Wendell Clark
16 Sep 2014
REPORT
βββββ
REPORT
I have been going to Pacific Vet for approximately 16 years. Best vets and office staff anywhere. From routine care to help with end stages of life with my beloved fur kids, they've always been the... Read More
I have been going to Pacific Vet for approximately 16 years. Best vets and office staff anywhere. From routine care to help with end stages of life with my beloved fur kids, they've always been there for me. Thank you everyone and a special thank you to Dr. Pierce Read Less
Lynne Dee Bricker
6 Sep 2014
REPORT
βββββ
REPORT
We've been using Pac Vet Hosp for about 8 years. We've been pleased with Dr Grossen, but she seemed too busy for us to schedule an appointment with her. We've been scheduled with other vets at the s... Read More
We've been using Pac Vet Hosp for about 8 years. We've been pleased with Dr Grossen, but she seemed too busy for us to schedule an appointment with her. We've been scheduled with other vets at the same clinic and were not as happy with them. Our puppy had elbow and shoulder issues, but one of the other vets couldn't explain in plain language what was happening with her. It was frustrating enough that we were considering to go somewhere else, but Dr. Wikander started around that time. We gave her a try and loved her. We've always been able to understand her explanations and she always explains all the options plus what the benefits are with each option. I'm a stay-at-home mom, which means money is tight sometimes. Dr. Wikander has always taken this into consideration when she explains our options. We're definitely staying! Read Less
Erin Schwartz
14 May 2014
REPORT
βββββ
REPORT
We love Dr. Paige Pierce and her team at PVC!!! We have been a patron & fan of PVC since 1996. Having a very sickly puppy we adopted and told early on that he had a life expectancy of approx. 7yrs, we... Read More
We love Dr. Paige Pierce and her team at PVC!!! We have been a patron & fan of PVC since 1996. Having a very sickly puppy we adopted and told early on that he had a life expectancy of approx. 7yrs, we explored many clinics and doctors to make sure we had the best care available for him. After meeting Dr. Pierce, we knew she was the one who would give us the most amazing care and she exceeded our expectations by loving & caring for our beloved Sidney for the majority of his years. He lived a wonderful & happy life of 14 1/2 yrs with us!!! Dr. Grossen, Dr. Frost, Staff members; Michelle and Ashley, Technicians; Patty & Beth, just to name a few, gave us such wonderful care, kindness & compassion, always! And with such fair pricing for their exemplary services. Sidney was more than a pet to us; he was a member of our family. Every person at PVC knew this, and they treated him like a member of their family. There is not a person or place I could more highly recommend for a position of trust! If this is not what you are looking for in a clinic to care for your beloved furry friends, then this place is not for you.
We now have a new puppy, and I could not imagine raising him without having the care & love of our beloved Dr. Pierce in his life from day one! Thank you SO sincerely from the bottom of our hearts for all you do!!! Erin, Todd, " Luigi & Sidney" Schwartz Read Less
Skip Greene
1 Dec 2013
REPORT
βββββ
REPORT
We have been using this facility for 13 years with out two Cockers and have received excellent care and timely assistance whenever we required a quick appointment. Every Vet we worked with was top not... Read More
We have been using this facility for 13 years with out two Cockers and have received excellent care and timely assistance whenever we required a quick appointment. Every Vet we worked with was top notch and clearly cared about our dog and us. Can't say enough positive things about this facility. Read Less
Michael Yoder
13 Sep 2013
REPORT
βββββ
REPORT
Thanks to Dr. Wikander and all of your staff for making a very difficult day a little easier.