I for one have been a little disappointed at the lack of customer service. There have been a couple of instances where I felt they did not care about the customer. What business says to a customer 'come back later, we are going into a staff meeting'. All we wanted to do was pick up some flea meds. Read Less

This is the best place for vet services in town! They take care of our 4 cats and 2 dogs and we couldn't be happier. The front desk is so loving of our pets when I bring them in, and super friendly. I always feel so comfortable coming in. The vet assistants, techs, and doctors are also amazing. My babies are treated so well by them. I appreciate everything they do for us! Thank you all! Read Less

I want to say thank you very much to Dr. Kelly Rosen. Lexus our White German Shepherd has been through so much since she was 8 1/2 weeks old. Cascade has brought her through all of it. Especially the latest illness of the UTI. Just yesterday we were given the all clear. Read Less

I would not change vets for anything. Everyone at the clinic has been very helpful and kind. Even though I know there has been a few times I am sure I sounded like a crazy woman because my service dog was injured and I was beside myself. These wonderful people have done everything in their power to help my girl including giving her some wonderful treatments that did wonders for her very sore back. I appreciate no matter how insane I sound that all at the clinic listen intently and show exactly how concerned they are. These people are wonderful Dr Callahan has given my Bella the best attention possible. I have no bad words for anyone there... Read Less

Amazing establishment! Doctors and staff are super friendly and were very gentle with my cat. Pricing very reasonable! I never felt like they were trying to tack on more unnecessary treatments to make more money. They gave me a full list of possibilities and let me start with the minute things. Would recommend them to anyone! Read Less

I can't say enough great things about this clinic, the veterinarians and their staff. I have been to at least 6 vets in Eugene and Springfield over the years and have never trusted them like I do Dr. Kelli Rosen. She is thorough, caring, and highly educated. I never wonder if she knows what she's doing, like I have at the other clinics I've gone to. She is honest and will tell you if she needs a second opinion from a specialty clinic instead of doing neglecting the situation or giving a false diagnoses. I took my pitbull to 2 other vets who gave me false diagnoses, and when I finally gave up on them I took her to Dr. Rosen and she did everything she could to save my dog from a rare disease. She also knows EVERYTHING there is to know about Dobermans. I've never been to such an amazing clinic where you know you can fully trust the vet and their opinion. I will continue going to Dr. Roses even after I move 3 hours away.Read Less

I love Dr. Callahan, we go way back to my vet. asst. days. The staff is very caring and communicates well. I couldn't recommend them more. I have sent many of my friends and clients there and will continue to do so. If you are looking for quality care at affordable prices, give them a try. Read Less

They are a great clinic and are thoughtful. The hardest time in a pet owners life is making "the call" they have helped us through some painful situations with compassion. They are great from simple tasks as shots to blockages. Over the years my animals have done it all and they have been here to help. Read Less

This clinic is super duper fabulous! They have really gone the distance for both of my girls and I. I moved to Springfield 9/14 and referred to them. I couldn't have asked for a better clinic, doctors and staff. Both of my dogs have required A LOT of attention since we moved here; we have been in here weekly with issues. They have been so outstanding and patient that I won't be changing vets as long as I live in this area. Read Less

I'm new to the Springfield area and was looking for an affordable place for my 2 puppies to get their first 5-way puppy shot. Cascade was by far the most ridiculously priced, $40 for the first puppy + $15 for each additional puppy for a MANDATORY office visit, and that's not even including the puppy shots or worming! I ended up buying the shots and worming online and did it myself, was actually quite simple and cost me less than half of what I WOULD OF had to pay at these criminal veterinary clinics. Read Less