Our dog and cat have been going to Dr. B, Dr Kerry and Dr Jess for about three years now. I couldn't be happier! Dr. B helped diagnose my oldest dog when he developed Cushings, supported me through all my questions and his good days and bad, and gently helped me with the decision to let him go when the time came. Letting Loki go was one of the hardest days of my life, but the staff at Q Street were so caring, and Dr. B was so gentle with Loki when the time came. We still go for our young dog and our FeLV+ cat. The whole crew takes amazing care of us and our pets, always getting us in, listening to us and talking us through what may be happening, and generally being awesome and supportive. Read Less

Very friendly staff. We have been going here for many years. The negative reviews on here are about the 24hr emergency hospital down the road, not about this office. Our fur babies always get the best care here. Read Less

Was able to get an appointment for the following day. Staff and vet were great with our little animal child. Very friendly and accommodating. Never felt like we were being rushed or overcharged and all of our questions and concerns were addressed appropriately.Read Less

I was nervous about finding another vet but Dr Jess took such great care of my kitty. He had just had his teeth pulled due to his horrible case of stomatitis and needed a post-op check up. They were patient and gentle with him. They did a thorough check up on him and really put me at ease. Looks like I found our new vet. Highly recommend.Read Less

I took my dog there on December 9 she is having a hard time breathing they would not take her in and had me go down to the emergency vet down the road by the time I got down there my dog passed away do not take your animals there they are uncaring my dog name was Josie she was my best pal all they would have to do a stabilizer and she may have survived but they wouldn't even try but the time I made it to two blocks down to the other place she had passed away they have not even said one word or even tried to call a friend mine called in and the nurse told her that she refused to see Josie this is unacceptable practice for a veterinary clinic please do not take your animals there I lost my best pal because of them today I know this is a very bad review but I'm sorry I'm trying to save other pets life Read Less

I was scared for my dogs health condition when I took her in for seizures and the front desk was very kind to us and respectful. Doctor Jess was very attentive to our concerns and went above and beyond to give quality care to our dog/companion. I have recommended them to several pet owners. Read Less

Drs. Sean and Jess and their staff demonstrated highest quality of professionalism and compassion in caring for my beloved 15 year old Coton du Lear , Annie. They are committed to healing pets and their owner's hearts. Read Less

You know that you picked the right place for your pet when they remember his name without looking it up. Wonderful place to pick for your animals overall health. Friendly staff, helpful tips, and so much kindness spread around. Read Less

I went in convinced I had to euthanize my dog. Expected add ons. Pleasantly thrilled when I was answered straight to the point. End, my dog is still here, on appropriate meds and far less than I expected to pay. I will be bringing my old boy back. Read Less

Great staff, good facility. Inconvenient hours, and it seems this office is one of many that has pretty steep rates. For an annual exam that takes about 60 seconds, it costs about 55$. When possible, I take my dog to cheaper clinics, but it's getting harder and harder to find them. Read Less

Don't take your animal in to this place unless you like being bullied into unnecessary expensive tests and treatments. The staff refuse to listen to you and try to use intimidation tactics to try to get you to do what they want. Even when we said that we would seek out our own vet for treatment (god forbid we get a second opinion) they continued to harasses us and we had to be forceful in our objections which lead to more harassment. With our intimate knowledge in our animal (who is monitored 24/7) and my husband's medical background we were confident that what they wanted to do was drastic and unnecessary. I have never been to animal hospital that was so over priced and they seem to have one goal in mind and that is to get more and more money out of your pocket at the expense of your animal's health.Read Less

I would give less than one star if I could. Rude staff. Absolute unwillingness to treat an ailing dog without cash in hand first. These people don't care about the welfare of animals at all. Their only concern is there bottom line. Tried to up sell a more expensive treatment that was not needed. Got a second opinion from a more reputable veterinarian instead. Don't go here for any kind of pet emergency if you value your pets life.Read Less

I have used this vet in the past for my cats and was happy. However, recently, my dog had some kind of seizure, and so I called to see if they could see him. I told the woman who answered the phone what has happened and how concerned we were. She agreed maybe we should bring him in, and then asked what day would be good for us. I said "today" and she said "sorry, we are double booked today and tomorrow, so how about next week?". I understand they were busy but I would think a seizure would be something they could squeeze us in for. And she seemed pretty unconcerned, despite my obvious distress. I doubt I will go back there again. Have had a couple recommendations for other vets and I will probably give one of them a try. Read Less

I was not going to write a negative review about this facility since I was there on 4/3/15 and my experience was not favorable but the phone call I just received about owing an additional $22 sealed the deal. I took my dog into the hospital on 4/3/15 for an exam, ear check and rabies shot.  The doctor was great and so was the assistant but the front office staff was NOT.  The front office staff acted very unprofessional, gossiping about someone (could have been staff or a customer), eating, being loud and laughing.  I was asked to wait so I could get the estimate from the doctor about elective treatment for my dog.  I asked the front office staff 3 times for the proof of the rabies shot before I left. The staff assured me that I had the paperwork needed.  I checked my paperwork when I got home the proof of rabies was not there.  I called the office and was told "you can come back and get it".  I told the woman on the phone that going back to the office was not an option.  She just said "ok" and hung up. Today I just received a call that the rabies vaccination was not added to my original bill so now I owe and additional $22. I am an office manager and public perception is everything. I was shocked at the behavior of the front office staff but I figured that I just didn't have to go back.  Their lack of job performance has now caused me an inconvenience. I will pay the additional $22 as I received the services.  With the customer having all of the power one would think that staff would understand the importance of being professional at all times. There is a time and place for having a good time and working in a fun environment, sadly they missed the mark. That alone will keep me from returning to this business even though their Yelp reviews are mostly favorable and the emergency vet recommended them.  I will use my buying power somewhere else. Read Less

One of the furthest vets in the area from where we live, but we've been going there for years. Dr. B and staff are (mostly) caring, communicative and flexible-- no matter what the situation, they offer OPTIONS for caring for your pets, with the understanding that not everyone can (or will) spend thousands of dollars to diagnose a potentially complicated pet health situation. While there have been a few times over the years that there have been STAFF members (not the Doctors) who have seemed "not the best fit" for the practice, this is definitely the exception-- those folks are generally not around the next time I've visited. I have also NEVER had a vet office "make deals" on service fees-- but we have frequently had office visit fees waived (on multi-cat visits) and/or reduced fees on other services. This has been without asking, done as a "service" for a long-time client with multiple animals. In other offices, I have frequently had the "what did I just pay $60 for?" office visit. I cannot say enough good stuff about Dr. B and staff-- but perhaps the fact that I am willing to repeatedly pack my cats into carriers and drive them across town when they need vet care will speak the words that I cannot. Read Less

I have an older cat who last night was struggling to get on the couch, having a hard time finding a comfortable position, was lethargic, and having trouble breathing.  I called Q st Animal Hospital, because I knew they were 24 hrs.  I asked to speak with a nurse for advice and the very friendly lady on the phone said she was a nurse and could help.  I explained the situation and she told me to bring him in.  When we got there, there was a different lady behind the counter, so I explained the situation to her, she took him back right away, which was scary, because there were several animals in the waiting room already, so in them taking my kitty made me fear something really bad was happening.  We sat out in the waiting room for half an hour (which was scary, wondering what was happening, why it was taking so long) than she back and told us they had him on oxygen and an IV. That he seemed more comfortable now.  From the look of shock on her face she wasn't expecting me to start crying.  My poor kitty!!!  She said the vet would discuss with us her plan.  About ten minutes later we met with the vet, Jamie Warren.  She told us her plan was to do blood work than go from there.   I don't like doctors of any kind, but this lady felt really calming, and concerned.  She felt like someone I could trust.  I told her that we didn't have much money, but I did have a care credit card, and got paid the next day.  I've been to vets who told me if I can't afford their services than I shouldn't have the animal.  It's always scary telling someone you don't have much money.  She was so caring and sweet.  She told us the receptionist would run a report to see how much available balance I had on my care credit card and we would discuss price and plan each step so nothing was a shock to us.  After another 30 minutes we were back talking with her.  Our kitty had elevated liver levels.  She thought he might have an infection.  She said Plan A was keeping him over night for monitoring on an IV.  With an hour of oxygen he seemed to be stable enough without it.  But she said she understood if we couldn't afford that, because it's very expensive, so she would create a plan B.  They brought us a quote for Plan A and Plan B. When we went with Pan B they didn't look down on us or anything.  30 minutes later they gave us very clear instructions, all the paperwork/plans/briefing on his situation, the medicine, and our cat.  And told us to get him looked at by a regular vet the next day.  They also said a return visit is free, so if he has any issues bring him back.  I was really impressed.  They took such good care of him, were very respectful, understanding, and kind.  They are an Emergency Vet so I think their prices are higher than a regular vet, but so is the Emergency Room compared to a regular doctor. Read Less

I highly recommend Q St Animal Hospital and their staff. I recently brought in my cat who had become ill and they were so kind and helpful. Dr. Bretschneider and the technician working with him were full of compassion and knowledge. They explained my options thoroughly and genuinely cared about my cat. Read Less

Q Street has been taking care of my family's pets for over 10 years and when a dog that was very special to my mother, Barney, was having serious health problems and had some bad test results, Dr. Bretschneider went way above and beyond taking care of not only Barney but all of the people involved with this tough situation.  He kept all of us informed and well educated about our options.  The care and compassion that Q Street showed to our family over the years and especially at this difficult time is greatly appreciated. Read Less

We've been taking our two pugs here since they were puppies and have received excellent care. Dr. Brentschneider removed a cyst from our dog's leg. It wasn't cancerous or suspicious so we elected not to have it sent to a lab and analyzed. Dr. Brentschneider paid to have it sent to a lab himself because he was curious what it was! We have been to fancier vets that charge an arm and a leg, but Q St. is a great office with affordable prices. Read Less

LOVE LOVE LOVE This place!!! Although my Pup doesn't want to enter the door cause the smell lets her know it's the DOCTORS OFFICE :-( They are very nice, reasonably priced, very accommodating, and understanding. No problems with calling or faxing RX's to a cheaper pharmacy. They care about our babies and not just out to make $$$$, like other places we've been. Read Less

A bit of back history- My fiance's family have taken their dogs here for many many years and I fostered a dog from them to find her a home (which she found and is doing very well). They have always treated me respectfully and kind of listened to what I was telling them was going on with our dogs. My GSD goes else where and I have now moved over my fiances dog to my vets of choice (Healing Paws Wellness Center and Bush Animal Hospital). I wanted to keep our boxer (my fiances dog, now our dog) at his usual vet...that was until the last visit. We were moving to a new house and our old one was all packed up. We  were cleaning the old house so there was nothing in the room the dogs were in except their beds. Our boxer started peeing on things, a lot of things so to me it was a possibility of two things- behavioral because we were moving and he is very sensitive or a Bladder infection. I called his vet which was Q Street and told them what I thought, we made an appointment and I took him in. I explained to the vet what I thought, he left the room and came back with a suggested plan that totaled over $400. I asked the vet what he thought it was and he said Salmonella poisoning and asked if we left him alone anywhere with fish. NO I told him and he said well, he could have eaten some in the back yard. A hawk may have flown over and dropped some...really because I could win the lottery with out buying a ticket too. They wanted to keep him over night on fluids, do a fecal exam and a few other things that I said No too. I called my vet Elise at Healing paws and made an appointment for the next day where she confirmed what I thought and after receiving the test back from Q Street, I was right it was a bladder infection. After I already spent $222 at Q Street because they insisted on injecting him with a high dose of antibiotics. Elise told me he didn't need the antibiotics that she has a holistic natural way to clear up the bladder infection however, they gave him a dose so now he has to finish a series of it. Q Street therefore cost me even more money for something he didn't need. Not only that but they gave him the same antibiotics I had my GSD on when she had pneumonia which is a very high dose because she is 14yrs old and wasn't sure she would recover so we needed the strongest out there. To top it off Q Street was supposed to call me with the results by 8:30-9am so I could let Elise know and get a treatment plan, she had to call them at 10am when I had my appointment with her in order to get the news and get the documents faxed over. Very disappointed-Then another visit my Mother In Law took her dog in for having kennel cough and they only gave her medicine for one of her dogs not both when they see both dogs. So one dog gave it to the other so she had to make a 2nd trip to the vet and pay for another visit when they could have sent her home with medicine for both since they see both dogs. A lot of vets would have given her medicine for both dogs so they don't pass it back and forth. Read Less

I have a lot of animals, like 6 all together. So when I need to get them vaccinated, or God forbid, something happens, it's going to cost me a good chunk of change no matter what.What I appreciate about Q Street Animal Hospital is that they are not one of "those" vets. You know exactly what I mean. They don't guilt you into unnecessary tests, will accommodate you if you need a prescription to be filled elsewhere, and generally don't shove stuff down your throat and all but call you a horrible pet owner if you don't take it.The vets and staff are very nice and the waiting room is clean and the exam rooms are spacious, private, and accessed easily. They have a big fat cat, Sophie, who is hilarious. I love it when vets have the residence pets in their office and that's why they got the fifth star from me.I haven't had to take my animals for procedures that are typically costly, so I don't have a real great idea about their prices for some of the more advanced care things, but for the every day normal pet care, they really are great. Read Less