Cascade Summit Animal Hospital

Before bringing our new puppy, Tango, home, I checked with Cascade Summit Animal Hospital about availability for an appointment and they were able to get us right in. They made that appointment so easy and fun for the puppy. The entire customer (and dog) experience is top notch, plus the app is very helpful. Read Less

Dr. Ortner's intense concern for my dog's health issues extends to tracking down his health history through several strata of caretakers; calling after hours and on weekends to fill me in on her diagnosis, prognosis and care protocol; and giving me detailed explanations of his condition, the pros and cons of treatment pathways, and my role in managing his health. Exceptional professionalism blended with profound grace and humanity. Read Less

I’ve been looking for a groomer as great as the one I left behind in CA when I moved to Oregon eighteen months ago. Well, I found her Yay. Nellie at Cascade Summit is awesome. She did my Papillon and Mixed chihuahua/min poodle last week and they look Fabulous!!! So so Happy, I found my forever groomer. Cascade Summit is my forever vet also. Wonderful to have everything in one great place Read Less

I can’t say enough good things about not only the doctors but also all of the support staff. We are always greeted by name by Makenna and Brianne. My cat Payton loves going to see Dr. Chattigre for her chiropractic care she always feels so much better. And a big shout out to Dr. Beswick for getting my dog Cooper through all of his tummy issues he is happy and healthy now. Read Less

It was a good experience. I felt my dear kitty was loved and appreciated by the 😻 They took their time with me, addressed all of my concerns, and treated my cat and me with kindness and care. I have been coming here since she was a kitten. There are offerings in this intimate environment that are above and beyond. Read Less

We have been going to CSAH for years despite their office being 30 miles from our home. They understand the issues surrounding Scottish Terriers and they understand Scottish Terrier owners. The staff has always accommodated our rush-hour traffic concerns and our dogs always enjoyed their time in the office. Five stars. Read Less

We adopted Penny, who is a very lovable pup but gets anxiety when it comes to the vet. Season made her feel really comfortable, and they worked with her to calm her anxiety and keep her tail wagging the whole time. I would recommend Cascade Summit Animal Hospital to anyone! Read Less

I have been super happy with the care and treatment that both of my dogs get at Cascade Summit! Everyone on the team - from the front desk, to the vet techs, to the vets themselves - has been wonderful, and I am so grateful. My dogs are nervous nellies and that is totally fine with everyone on staff. They take their time with them, doing their best to make the visits pleasant and their nervousness minimal. The personal touch is wonderful, too. They quickly recognized my dogs by name, and take the time to make them feel special and loved when we are there. Read Less

Can't say enough good things about the front office staff, techs and doctors at Cascade Summit Animal Hospital. I have been there frequently in the last year or so with my 3 year old dog Percy who has had some allergies. I appreciate that Dr. Beswick is not quick to prescribe anitbiotics unless it is really necessary and that he is thinking of Percy's health long term and not just a quick fix. Percy is always happy to go into the office. He looks forward to seeing Lindsay f...or a treat as we discuss how he is doing before Dr. Beswick arrives for the exam. I never feel like we're being rushed through but rather really heard and cared for. The front office staff has consistently been helpful and friendly over the phone and in person and I have had to call often at times. When Percy arrives for a shot from the tech he is greeted warmly. I appreciate the small family office feel there and knowing that they are available immediately if a concern comes up. Thank you to all there who have helped us make going to the vet a pleasant experience! Visa mer Read Less

Just took our new puppy Bruno to Cascade Summit and we were so impressed. Great care and lots of helpful information was given to us new puppy parents. Season was awesome with us and Dr. Wilson was great as well. Bruno will be a long time puppy client of this clinic! Read Less

We have had nothing but great experiences with Cascade Summit Animal Hospital. They have always treated all of our pets with love and care, and it shows in the reaction of the pets when going. They are always happy to go and see the staff. We have had multiple surgeries, neutering, spaying, teeth, and even a nose job, in each case I felt my pets were very well taken care of. I have also used them for pet sitting services when I was lucky enough to get availability from a member of staff. That was awesome as well, I got daily picture and video updates, and I could tell my dog was very happy, and well loved while we were away. What more could you ask for! We love Cascade Summit! Read Less

A client referred me to Cascade a couple of years ago because of their incredible care for our 2 dogs and cat. They gave us informative support when we rescued Ringo, they treated us like family when we mourned Foster's passing and have gone above and beyond in service for everything in between. I highly recommend Cascade, ALL of their veterinarians are awesome. Read Less

Super caring and nice, my family and I have had 4 dogs over the years come here, and they've treated us all wonderfully! We also love the grooming service, super convenient and price is comparable to most other places, but the quality is way better! Read Less

My two border collies are NUTS for Cascade Summit Animal Hospital and Doctor Chattigre. They literally drag me into the building and love all the staff, especially Sarah. I often arrive early, sometimes a bit late as I travel some distance to get there, and the staff always goes out of their way to fit us in. Everyone offered me much needed emotional support last year when one of my dogs passed on. Read Less

Penny loves coming to Cascade Summit! She has been coming here since she was a pup. She is well loved and is at ease.. Season always recognizes Penny, greets her with treats and lets her trim her nails!! We so appreciate the AMAZING service! Read Less

Weve been with Cascade Summit for 12 years, and we would never go anywhere else. When we first found Cascade Summit, we were looking for doctors and a practice into whose hands we would feel safe and confident putting our family members lives. Cascade Summit has proven to be that, and so much more, time and time again. Theyve been our rock, our strength, and our support, through the passing of 6 family members and the tumultuous puppyhood of our 2 yr old German Shepherd, Paco, who, incidentally, absolutely loves going to the vet! But what we hadnt realized, when we found Cascade Summit, was that what we were also choosing a people who would become our family, and into whose hands we would be putting our hearts during some of the most heartbreaking moments of our lives. During a recent vacation, Olivia, one of the wonderful staff members at Cascade Summit, pet sat our beloved hamster, Delilah, for us. Halfway through our trip, Olivia called to tell us that Delilah, who had been recovering from an unknown illness, had taken a turn for the worse. It was well after Cascade Summit had closed for the day, and Delilah wasnt even a patient of theirs, as they specialize in dogs and cats. But Dr. Beswick offered to stay and see Delilah anyway. Because he and Olivia knew that Delilah was not just a hamster, but a very precious and beloved family member of ours. Dr. Beswick stayed three hours late, so that he and Olivia could take care of Delilah. And when he determined that Delilah was dying and in pain, he gently euthanized her while Olivia cradled her in her arms. Dr. Beswick and Olivia held our hearts in their hands that day, and gave us a priceless gift that we will always treasure - the comfort and solace of knowing that as our precious Hammy-Ham breathed her last, she was in the care of people we know and love, people who have known and loved us and all of our family members for the last 12 years, and not with a stranger at an emergency clinic. We cannot even imagine taking our beloved family members anywhere else.Read Less

I've been taking my 3 month old puppy to Cascade Summit Animal Hospital since I got him at 6 weeks old. Sarah at the front desk is always funny and kind, always welcoming as well. She always answers any questions I have, and makes accurate recommendations, whether it's dog food, toys, or dental questions. The doctor is always prompt and takes time to explain the necessary treatments my dog needs. Timber is always showered with attention and treats! All the staff makes it such a positive experience that Timber loves visiting the vets office! Read Less

We have been going to Cascade Summit Animal Hospital a very long time. Whenever I call they are very accommodating. Especially Season, she always makes sure the special diet food my dog needs is on hand and she works with my busy schedule to schedule and re-schedule appointments. CSAH treats you and your pets like family. Dr. Ortner and Dr. Beswick will take time to really discuss the issues and make sure you have a clear picture of your options and what is going on. I never feel like they are rushing to get to the next client. We have had situations come up wear all of the sudden something is really wrong with our pets and they always get us right in. I wouldn't go anywhere else. Read Less

We love our Cascade Summit crew. Sarah and Dr. Oertner love our pooch as much as we do, and give us the best care possible every time we visit. This is the only place we will take our family members with four legs to keep them healthy and thriving. Read Less

I am a new puppy mom again and the staff at Cascade is SO helpful!! Answering every question (hundreds) and helping my family adapt to our new member! Our puppy Dude always loves visiting and we are beyond happy! Read Less

Fantastic vet clinic. Dr. Joe Beswick is kind, patient, thoughtful, and thorough. His demeanor with animals is excellent (and we have a nervous dog). He works through medical issues diligently and explains things thoroughly (even emailing additional educational materials for us to read). It's clear that he's invested in all his patients. The support staff is caring and helpful -- they always know who we are and what's up with our dog. They are also very patient, taking ample time to address all our needs. We feel very fortunate to have found this clinic (we were referred here by another very happy client). Read Less

Dr. Ortner and her staff are amazing. They are so genuine and caring. It's very clear that they love what they do and they truly give the best care to your pets. We recently had to make the decision to let one of our dogs go over the rainbow bridge and they were so sensitive and caring through the entire process. Thank you Cascade Summit Animal Hospital! Read Less

I am so impressed at the level of care and concern Cascade Summit Animal Hospital has shown my dog. They are so attentive and thorough. They are very accommodating to her specific needs and no matter the issue and always follow up the next day to ensure she is comfortable and recovering as expected. The employees all greet my dog and I both by name and she is always so excited to see them. I know she feels secure and comfortable at the clinic. They are careful about only giving her treats that won't affect her allergies as well, which if you have a dog with allergies, you know is very important. Thank you for all the love and care you have shown my girl this first year of her life! Read Less

Great experience! I am confident in Dr. Ortner's knowledge and extensive training. I know that she would never recommend unnecessary procedures or medication to make a profit. Pet health is always their number one concern. Always a pleasure to bring in my pets! Thank you Cascade Summit!Read Less

Fantastic! Everyone is so kind & friendly. You all loved Henry & it was a great experience for him although he wasn't feeling well. It was clear the staff made him feel comfortable & liked. :) Keep up the awesome work. Henry has his vet for life now! Read Less

Dr. Chris Ortner as well as the rest of her vet colleagues and support staff offers the best pet care I have ever experienced. I have been a client of Dr. Ortner?s animal hospital for many many years after leaving a clinic that treated my dog?s health care as secondary to the business they were in. I do understand vets who are in the "business" of animal care versus those like Dr. Ortner who love all animals and have their best interest in mind. Dr. Ortner and her staff always took excellent care of my dog and when we would arrive for a visit we were greeted as if part of their own pet family. I have recommended Cascade Animal Hospital to several other friends who are very happy with their animal?s treatment there. In this past year especially as my dog battled bone cancer I could not have asked for more compassion always ensuring his care and comfort were top of mind. Whether during a visit or a phone call to check in to see how he was I know they all truly cared about him. I did try heroics including surgery, radiation and chemo (they don?t get sick like people) and while Dr. Ortner would keep an eye on his daily well being she recommended his treatments be done by local specialists that she has relationships with to give him the best chance possible. Right up until his last day I had the support of people who genuinely loved my dog, who made that last good bye as special as it could be and even held a memorial service because so many staff were touched by his passing. So as I contemplate now getting another puppy there is no question that my next little guy will have the absolute best care for a healthy life. If you consider your animal part of your family there is no question you need to entrust their care to Dr. Ortner and her wonderful staff. Read Less

We can never say enough great things about Dr. Ortner and her staff. Dr Ortner in particular saw us through some very unusal and extremely rare medical circumstances with our beloved dog. She directed his care in the most decisive, and professional manner possilbe. She referred us when it was time to seek specialized care, and went above and beyond in securing those appointments for us. We tried every avenue to save him, as he was a member of our family. Our little guy is now in Heaven, but when it was time to make that decision, I felt like I had Sascade Animal Hospital family surrounding & supporting me, because the entire staff loved him too. I will never forget Dr. Ortner's incredible kindness and care and all that she did for us. Would highly recommend this hospital for the 4 legged members of your family! Read Less

I have gone through many hospitals, searching for a place of integrity that treated both the patients and the clients with love and respect. I refuse to compromise quality, and I will drive far if I need to in order to achieve this. Most veterinarians I have worked with before, pre judge their clients. They base their recommendations on what they think the client will be receptive of. This means withholding information from clients that may be a better choice for the pet, because they think the client will not be receptive to the price. Or some places offer services that are not necessary for the health needs of the patient, because they think the client is financially stable and trusting. My pets are my babies. I will do anything for them that they need. I strongly believe that once I choose to become their caretaker, the solemn responsibility is mine to provide for them all their needs. I also have a budget that I need to work in. The doctors and staff at Cascade Summit completely understand this and have wonderful communication with me about where I am coming from and what I would like for my pets. They are also honest with me. If I ask for something that from their experience may not be the best choice for my pet, they will tell me. They also provide very best of everything at their facility. You can have a big heart, but if your equipment, standards of care, or medications are outdated, it’s not very helpful. There were also unexpected bonuses that I received here as well! These people care more deeply than any other place I’ve been. They care about both the pets and the clients. Money is needed to provide optimum care. But what comes across is friendship! I have talked to other clients who’s pets have passed away who still come and visit the hospital to say hello or get together with some of the staff for coffee just to catch up. How wonderful! On top of that, they have an amazing holistic veterinarian who has a following of faithful clients who even come from out of state to see her. Even though I have to drive an hour to get to Cascade Summit Animal Hospital, that is no sacrifice for me to get such complete and perfect care for my babies. And if you have heard rumors that this place is expensive, it’s just not true. You can’t compare apples to oranges and expect the same price. You get what you pay for. I’m not going to waste my time and money on junk services elsewhere that could hurt my pet. Read Less

The doctors and staff at Cascade Summit Animal Hospital are the most professional and caring clinic we have ever attended. They truly care about the health of our pets and they provide the best service we have ever had. Our pets are like our children. We want the best care for them. They offer all of the options available and explain them to us so we can understand them. They do not pressure us into doing something we don't need or can't afford. We don't live very close, but we would drive even farther than we do currently to receive their wonderful service and caring attitude. They have a passion for the health of our pets that we have never encountered before. Do yourself a favor and visit them. You will see what we are talking about! Read Less

I thought the staff was very knowledgeable and caring. They explained all tests/procedures and why they were important. Plus, we were shown how to do some procedures at home. I have confidence in the care provided by Dr. Chistine Ortner. We plan to make Cascade Summit Animal Hospital our primary clinic for our dog. Read Less

We LOVE this vet clinic! Our first experience, more than three years ago, to the clinic was by referral to see Dr. Lauren Chattigre for alternative treatment options for our senior cat. Dr. Chattigre was GREAT - providing advice, empathy and treatments that gave our special ""Maxi-Max"" non-evasive care that extended our time with him. She always focused on his quality of life and never suggested procedures and/or treatments that were not in line with our objectives, both for his comfort and our budget. My husband and I agree that if faced with another tough diagnosis we would consult with Dr. Chattigre. We never intended to leave our original vet clinic for regular care, but we were so impressed by Dr. Ortner, Dr. Lawson and the staff at Cascade. We noticed a big difference between the corporate owned clinic we were at vs. the decisions and management style Dr. Ortner has being independently owned. We quickly decided to change and make Cascade Summit our only choice for the care of our two dogs and now new kitty. EVERY person there knows us and our four legged family members. They are so good that we drive from SW Portland to West Linn to see this special clinic. Read Less

I have gone through many hospitals, searching for a place of integrity that treated both the patients and the clients with love and respect. I refuse to compromise quality, and I will drive far if I need to in order to achieve this. Most veterinarians I have worked with before, pre judge their clients. They base their recommendations on what they think the client will be receptive of. This means withholding information from clients that may be a better choice for the pet, because they think the client will not be receptive to the price. Or some places offer services that are not necessary for the health needs of the patient, because they think the client is financially stable and trusting. My pets are my babies. I will do anything for them that they need. I strongly believe that once I choose to become their caretaker, the solemn responsibility is mine to provide for them all their needs. I also have a budget that I need to work in. The doctors and staff at Cascade Summit completely understand this and have wonderful communication with me about where I am coming from and what I would like for my pets. They are also honest with me. If I ask for something that from their experience may not be the best choice for my pet, they will tell me. They also provide very best of everything at their facility. You can have a big heart, but if your equipment, standards of care, or medications are outdated, it’s not very helpful.There were also unexpected bonuses that I received here as well! These people care more deeply than any other place I’ve been. They care about both the pets and the clients. Money is needed to provide optimum care. But what comes across is friendship! I have talked to other clients who’s pets have passed away who still come and visit the hospital to say hello or get together with some of the staff for coffee just to catch up. How wonderful! On top of that, they have an amazing holistic veterinarian who has a following of faithful clients who even come from out of state to see her. Even though I have to drive an hour to get to Cascade Summit Animal Hospital, that is no sacrifice for me to get such complete and perfect care for my babies. And if you have heard rumors that this place is expensive, it’s just not true. You can’t compare apples to oranges and expect the same price. You get what you pay for. I’m not going to waste my time and money on junk services elsewhere that could hurt my pet. Read Less

Dr. Chris Ortner as well as the rest of her vet colleagues and support staff offers the best pet care I have ever experienced. I have been a client of Dr. Ortner?s animal hospital for many many years after leaving a clinic that treated my dog?s health care as secondary to the business they were in. I do understand vets who are in the ""business"" of animal care versus those like Dr. Ortner who love all animals and have their best interest in mind. Dr. Ortner and her staff always took excellent care of my dog and when we would arrive for a visit we were greeted as if part of their own pet family. I have recommended Cascade Animal Hospital to several other friends who are very happy with their animal?s treatment there. In this past year especially as my dog battled bone cancer I could not have asked for more compassion always ensuring his care and comfort were top of mind. Whether during a visit or a phone call to check in to see how he was I know they all truly cared about him. I did try heroics including surgery, radiation and chemo (they don?t get sick like people) and while Dr. Ortner would keep an eye on his daily well being she recommended his treatments be done by local specialists that she has relationships with to give him the best chance possible. Right up until his last day I had the support of people who genuinely loved my dog, who made that last good bye as special as it could be and even held a memorial service because so many staff were touched by his passing. So as I contemplate now getting another puppy there is no question that my next little guy will have the absolute best care for a healthy life. If you consider your animal part of your family there is no question you need to entrust their care to Dr. Ortner and her wonderful staff. Read Less

I have been dog owner all my life, and I have never been to a vet's office that did business like this one. In the last year, I have spent $4000 on my two dogs at this office, all because they keep me pushing me to doing more and more tests. When I recently turned one test down, they to me, ""So you're not interested in knowing how your dog is doing on the inside?"" Here are some examples of what they talked me into at my last visit. They talked me into cornea testing for my dog, because my dog has eye goobers (no more than usual or normal). This cost me $70. Of course, it came back negative. They still prescribed antibacterial drops, ands talked me into buying them. Then they talked me into a bacterial test on my dog's ear wax, simply because he has ear wax, but no more than usual or than normal. He is ten years old and has never had an ear infection. Of course, he didn't have one. They still talked me buying ear drops on top of his ear cleaner. I got out of my dog's checkup spending (by far) the least I have ever spent at this office: $210. I could have easily spent $500. I am, obviously, switching vets. Read Less