My dog developed a severe problem when we were traveling from out of town. To my relief, the VMH Vet Hospital was open late on Friday evening. They saw my dog immediately, did an exam and a few tests,... Read More
My dog developed a severe problem when we were traveling from out of town. To my relief, the VMH Vet Hospital was open late on Friday evening. They saw my dog immediately, did an exam and a few tests, and gave us medication. By the next day, she was doing better and by Monday (when I could get her to my hometown vet), she was back to normal. I was so happy the problem was resolved without a lot of stress.
Speedy care, Excellent treatment, Reasonable cost. Read Less
shalagh knight
26 May 2018
REPORT
These people went above and beyond for a starving cat someone discarded near my moms house. Thanks to out of the box thinking this cat has made a complete 180!
Kristin Faircloth
23 Apr 2018
REPORT
They treat us and our pets with respect, don't try to up sell is on products we don't need, and have a separate entrance for cats and dogs. I also like the reminder post cards and emails when the anim... Read More
They treat us and our pets with respect, don't try to up sell is on products we don't need, and have a separate entrance for cats and dogs. I also like the reminder post cards and emails when the animals are due for shots. Read Less
Roxanne Quiding
27 Feb 2018
REPORT
The staff is amazing and very caring. They did a great job when my senior dog needed surgery!
Patrice Lans
23 Jan 2018
REPORT
Village at Main has excellent customer service. I like the reminders I get for my pet vaccinations. From the front desk all the way to the doctor everybody is great and knowledgeable thank you
Shawn Riley
3 Jan 2018
REPORT
Greetings, animal companions
I am a professional animal behaviorist. I have many years experience working with Vets and other animal professionals because they are my most important referral base. I... Read More
Greetings, animal companions
I am a professional animal behaviorist. I have many years experience working with Vets and other animal professionals because they are my most important referral base. I and many of my clients have been working with Dr Genova and his wonderful staff for many years and have always been impressed by their professionalism and quality!
And while any business knows its impossible to please everyone we have always been happy with their long term overall results. Read Less
Patricia Boudreau
21 Nov 2017
REPORT
If I could give this place 0 stars I would. They treat you apparently according to their opinion of your Station in Society. Rude and Judgmental. You can see the scorn in the eyes of the front offi... Read More
If I could give this place 0 stars I would. They treat you apparently according to their opinion of your Station in Society. Rude and Judgmental. You can see the scorn in the eyes of the front office people. When I took my dog in to get updated shots, a Rabies shot was given and then not recorded. I paid for it twice in order to license him. Not nice at all. Read Less
Melina D
25 May 2017
REPORT
This is the worst vet office I've ever experienced. We've been a pet family for many years and have never experienced such rude, unprofessional and uncaring staff in a vet clinic. I would recommend AN... Read More
This is the worst vet office I've ever experienced. We've been a pet family for many years and have never experienced such rude, unprofessional and uncaring staff in a vet clinic. I would recommend ANY vet in the Wilsonville area above this one. Read Less
J. Irey
21 Feb 2017
REPORT
Had my small/medium sized female fixed here and there is not one trace of scarring. Staff was friendly and knowledgable.
Rachel Eastman
14 Feb 2017
REPORT
Diagnosed our dog with mites without doing a scrape test. Told us we had to buy the flea/mite treatment (which they push every time). Took her to another vet for a second opinion and she had no mites ... Read More
Diagnosed our dog with mites without doing a scrape test. Told us we had to buy the flea/mite treatment (which they push every time). Took her to another vet for a second opinion and she had no mites and instead was allergic to her food. We used to go here a few years ago and absolutely loved them. The past 3 times we've gone in for things, they've either brushed off the problem or our dog was misdiagnosed. Sad seeing the care and quality decline.. Read Less
My Opinion
12 Dec 2016
REPORT
We received great service for both our cats. One was a stray that came to us and we took him in. They took very care of him with the right shots and neutering. He was happy when he went in and just as... Read More
We received great service for both our cats. One was a stray that came to us and we took him in. They took very care of him with the right shots and neutering. He was happy when he went in and just as happy when he came out. Our other kitty had an episode with a dog or coyote. She was in a lot of pain and hurt very badly. She had to stay over night and have surgery. The vet fixed her right up and treated her infected wounds. They gave us great at home instructions and we had good follow up visits. The vet that took care of her loves dogs but was very nice to our kitty. we were treated nicely as customers. No complaint here. Read Less
Robert Beachler
15 Nov 2016
REPORT
We took our first kitten here and got him neutered, he already had fleas because he was an outdoor birth and raised kitten so we expected they would take care of that with topical flea treatment and t... Read More
We took our first kitten here and got him neutered, he already had fleas because he was an outdoor birth and raised kitten so we expected they would take care of that with topical flea treatment and they did. We were satisfied they did a good job so brought our next kitten to get spayed. That part went well but they said they discovered fleas on her. She had never had fleas since both were now indoor and we got our new kitten from a very controlled environment. We haven't seen a single flea appearance in over a year and she never had fleas in the 5 months we owned her prior to now. It's pretty obvious if she has fleas she got them from this place. I'm very leary of bringing our cats back since it's clear they don't clean their kennels well and their process of taking care of fleas in their own business isn't first priority nor is protecting their patient pets from getting them. They are loving and caring and seemed to take good care of our pets which is why they get 3 stars but fail in this important aspect. Fleas are inexcusable. Read Less
Caitlin Kelley
2 Sep 2016
REPORT
Okay, this is ridiculous. This place is great. I've had 2 dogs neutered and 2 dogs spayed here with absolutely no complications. You know what that tells me? People aren't following post-op instru... Read More
Okay, this is ridiculous. This place is great. I've had 2 dogs neutered and 2 dogs spayed here with absolutely no complications. You know what that tells me? People aren't following post-op instructions. Keep your dogs calm, don't let them jump, etc. I take all of my dogs here and so does my family and we've received nothing but the best care. I've never met anyone who was unfriendly (stop being so sensitive!). Maybe they didn't want to be my best friend but they were not unkind or uncourteous. I have a 5 lb terrier mix who always seems to have issues and they've done nothing but taken great care of her. I also call and make same day appointments all the time and they always squeeze her in when it's urgent. As for follow up phone calls, are you kidding me dude, it's a vet clinic and you're an adult, get your crap together. I'm off to the vet so this will be then end of my rant. I would highly recommend this place they have great service at an extremely affordable price. Read Less
My dog developed a severe problem when we were traveling from out of town. To my relief, the VMH Vet Hospital was open late on Friday evening. They saw my dog immediately, did an exam and a few tests,... Read More
My dog developed a severe problem when we were traveling from out of town. To my relief, the VMH Vet Hospital was open late on Friday evening. They saw my dog immediately, did an exam and a few tests, and gave us medication. By the next day, she was doing better and by Monday (when I could get her to my hometown vet), she was back to normal. I was so happy the problem was resolved without a lot of stress.
Speedy care, Excellent treatment, Reasonable cost. Read Less
shalagh knight
26 May 2018
REPORT
☆☆☆☆☆
REPORT
These people went above and beyond for a starving cat someone discarded near my moms house. Thanks to out of the box thinking this cat has made a complete 180!
Kristin Faircloth
23 Apr 2018
REPORT
☆☆☆☆☆
REPORT
They treat us and our pets with respect, don't try to up sell is on products we don't need, and have a separate entrance for cats and dogs. I also like the reminder post cards and emails when the anim... Read More
They treat us and our pets with respect, don't try to up sell is on products we don't need, and have a separate entrance for cats and dogs. I also like the reminder post cards and emails when the animals are due for shots. Read Less
Roxanne Quiding
27 Feb 2018
REPORT
☆☆☆☆☆
REPORT
The staff is amazing and very caring. They did a great job when my senior dog needed surgery!
Patrice Lans
23 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Village at Main has excellent customer service. I like the reminders I get for my pet vaccinations. From the front desk all the way to the doctor everybody is great and knowledgeable thank you
Shawn Riley
3 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Greetings, animal companions
I am a professional animal behaviorist. I have many years experience working with Vets and other animal professionals because they are my most important referral base. I... Read More
Greetings, animal companions
I am a professional animal behaviorist. I have many years experience working with Vets and other animal professionals because they are my most important referral base. I and many of my clients have been working with Dr Genova and his wonderful staff for many years and have always been impressed by their professionalism and quality!
And while any business knows its impossible to please everyone we have always been happy with their long term overall results. Read Less
Patricia Boudreau
21 Nov 2017
REPORT
☆☆☆☆☆
REPORT
If I could give this place 0 stars I would. They treat you apparently according to their opinion of your Station in Society. Rude and Judgmental. You can see the scorn in the eyes of the front offi... Read More
If I could give this place 0 stars I would. They treat you apparently according to their opinion of your Station in Society. Rude and Judgmental. You can see the scorn in the eyes of the front office people. When I took my dog in to get updated shots, a Rabies shot was given and then not recorded. I paid for it twice in order to license him. Not nice at all. Read Less
Melina D
25 May 2017
REPORT
☆☆☆☆☆
REPORT
This is the worst vet office I've ever experienced. We've been a pet family for many years and have never experienced such rude, unprofessional and uncaring staff in a vet clinic. I would recommend AN... Read More
This is the worst vet office I've ever experienced. We've been a pet family for many years and have never experienced such rude, unprofessional and uncaring staff in a vet clinic. I would recommend ANY vet in the Wilsonville area above this one. Read Less
J. Irey
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Had my small/medium sized female fixed here and there is not one trace of scarring. Staff was friendly and knowledgable.
Rachel Eastman
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Diagnosed our dog with mites without doing a scrape test. Told us we had to buy the flea/mite treatment (which they push every time). Took her to another vet for a second opinion and she had no mites ... Read More
Diagnosed our dog with mites without doing a scrape test. Told us we had to buy the flea/mite treatment (which they push every time). Took her to another vet for a second opinion and she had no mites and instead was allergic to her food. We used to go here a few years ago and absolutely loved them. The past 3 times we've gone in for things, they've either brushed off the problem or our dog was misdiagnosed. Sad seeing the care and quality decline.. Read Less
My Opinion
12 Dec 2016
REPORT
☆☆☆☆☆
REPORT
We received great service for both our cats. One was a stray that came to us and we took him in. They took very care of him with the right shots and neutering. He was happy when he went in and just as... Read More
We received great service for both our cats. One was a stray that came to us and we took him in. They took very care of him with the right shots and neutering. He was happy when he went in and just as happy when he came out. Our other kitty had an episode with a dog or coyote. She was in a lot of pain and hurt very badly. She had to stay over night and have surgery. The vet fixed her right up and treated her infected wounds. They gave us great at home instructions and we had good follow up visits. The vet that took care of her loves dogs but was very nice to our kitty. we were treated nicely as customers. No complaint here. Read Less
Robert Beachler
15 Nov 2016
REPORT
☆☆☆☆☆
REPORT
We took our first kitten here and got him neutered, he already had fleas because he was an outdoor birth and raised kitten so we expected they would take care of that with topical flea treatment and t... Read More
We took our first kitten here and got him neutered, he already had fleas because he was an outdoor birth and raised kitten so we expected they would take care of that with topical flea treatment and they did. We were satisfied they did a good job so brought our next kitten to get spayed. That part went well but they said they discovered fleas on her. She had never had fleas since both were now indoor and we got our new kitten from a very controlled environment. We haven't seen a single flea appearance in over a year and she never had fleas in the 5 months we owned her prior to now. It's pretty obvious if she has fleas she got them from this place. I'm very leary of bringing our cats back since it's clear they don't clean their kennels well and their process of taking care of fleas in their own business isn't first priority nor is protecting their patient pets from getting them. They are loving and caring and seemed to take good care of our pets which is why they get 3 stars but fail in this important aspect. Fleas are inexcusable. Read Less
Caitlin Kelley
2 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Okay, this is ridiculous. This place is great. I've had 2 dogs neutered and 2 dogs spayed here with absolutely no complications. You know what that tells me? People aren't following post-op instru... Read More
Okay, this is ridiculous. This place is great. I've had 2 dogs neutered and 2 dogs spayed here with absolutely no complications. You know what that tells me? People aren't following post-op instructions. Keep your dogs calm, don't let them jump, etc. I take all of my dogs here and so does my family and we've received nothing but the best care. I've never met anyone who was unfriendly (stop being so sensitive!). Maybe they didn't want to be my best friend but they were not unkind or uncourteous. I have a 5 lb terrier mix who always seems to have issues and they've done nothing but taken great care of her. I also call and make same day appointments all the time and they always squeeze her in when it's urgent. As for follow up phone calls, are you kidding me dude, it's a vet clinic and you're an adult, get your crap together. I'm off to the vet so this will be then end of my rant. I would highly recommend this place they have great service at an extremely affordable price. Read Less