DO NOT TAKE YOUR BELOVED PETS TO THIS BUTCHER SHOP!!!!
Sarah K.
23 Apr 2017
REPORT
Awful experience, I felt like we were in a pressure sales environment instead of a animal hospital. To start, we sat for 40 minutes in a waiting room before the vet finally came in. The entire appoin... Read More
Awful experience, I felt like we were in a pressure sales environment instead of a animal hospital. To start, we sat for 40 minutes in a waiting room before the vet finally came in. The entire appointment took 2 hours for a routine prescription fill and blood work. The vet 'tried' to sell us a laser treatment, when we declined she sent the tech in to 'close' the deal. They insisted we sign papers and and it wasn't a contract. When we read the fine print it was a contract! Very pushy, rude, and unorganized... they will nickel and dime you for every little possible procedure. Do not go here! Read Less
Shawn David Vogt
12 Nov 2016
REPORT
They always take great care of my son (cat), Grayson...even when he takes a swing with his claws and clips a lip. Not his favorite place but he'll keep going there when he needs care.
Patricia DelGreco
20 Oct 2016
REPORT
Many thanks to the wonderful staff at Brodhead Animal Hospital who saw us through 9 healthy years with our chocolate lab. With much compassion, the staff also helped us through our final days with ou... Read More
Many thanks to the wonderful staff at Brodhead Animal Hospital who saw us through 9 healthy years with our chocolate lab. With much compassion, the staff also helped us through our final days with our beloved lab, Eddie. The staff always made room for us in their schedule for our frequent trips. Both our lab as well as my husband and I were always treated with the utmost care and support. Many thanks for being there with us as we put him to sleep. Read Less
Audrey Shannon
1 Aug 2016
REPORT
We've been bringing our three dogs here for a couple years now and have always had such a wonderful, pleasant experience each & every time. From the moment you see the front desk receptionist, to the ... Read More
We've been bringing our three dogs here for a couple years now and have always had such a wonderful, pleasant experience each & every time. From the moment you see the front desk receptionist, to the technicians and all the way to the doctor, every interaction with the staff is always positive & professional. They really make you feel comfortable and that they truly care about your pet. Our most recent visit was for our beloved 3 1/2 year old chocolate Labrador, Brown Bear. He was very suddenly extremely ill & they were so caring and compassionate about our situation. The doctor would even call us frequently to check up on our boy, Brown Bear. The whole staff also made him feel very comfortable & showed him a lot of attention (which he loved!). I would definitely recommend Brodhead Animal Hospital to anyone who is looking for a new vet. Unfortunately, our sweet Brown Bear passed away from cancer and they were so thoughtful about it that they even sent us a sympathy card signed by the entire staff, including Dr. Van Way. Hands down, I would rate this place a 5/5 star! One of the best vets in BC! Thanks again for your support & the card, Brodhead Animal Hospital staff! :) Read Less
David P
28 Jul 2016
REPORT
Very friendly people who were great with my dog.
Calley Connelly
23 Jul 2016
REPORT
Dana Lolly Wiegel
6 Jul 2016
REPORT
I will have to disagree with all reviews. I took my 15 year old cocker spaniel last week and was told there was no hope for him. They made me feel like I didn't take care of Tyson and I should put him... Read More
I will have to disagree with all reviews. I took my 15 year old cocker spaniel last week and was told there was no hope for him. They made me feel like I didn't take care of Tyson and I should put him down . I brought him to Brodhead clinic 3 times this year because the facility is very close to my house, but NEVER again. We take our dogs to Crago in Boardman because they care about pets and they REMEMBER them. I will never bring another one of my pets to Brodhead. They say they care, but ALL they care about is making a dollar. It is sad. We took tyson to Crago today and he is still kicking. Read Less
Nicole Lolly Campbell
28 May 2016
REPORT
We had to put our cat to sleep yesterday. It is so very heart breaking experience to have to go through. The vet technician Taylor was fabulous. You can tell she truly cares. Taylor I hope you see thi... Read More
We had to put our cat to sleep yesterday. It is so very heart breaking experience to have to go through. The vet technician Taylor was fabulous. You can tell she truly cares. Taylor I hope you see this review and know that the Campbell family thanks you for your big heart and compassion that did not go unnoticed. Read Less
Terri Riley
25 Nov 2015
REPORT
Very thorough. I like the holistic approach. Great advice on nutrition for my dog. When there is something wrong with my dog they always get me in the same day I call which is a huge relief from the w... Read More
Very thorough. I like the holistic approach. Great advice on nutrition for my dog. When there is something wrong with my dog they always get me in the same day I call which is a huge relief from the worry. Read Less
Breane Leone
1 Nov 2015
REPORT
Our family (Sammy's) would like to give a HUGE Thank you to all of your staff.. For what you all do! You gave us the support that we truly needed... Thank you for coming to Sammy! I can not thank you ... Read More
Our family (Sammy's) would like to give a HUGE Thank you to all of your staff.. For what you all do! You gave us the support that we truly needed... Thank you for coming to Sammy! I can not thank you all enough. YOU ALL GO ABOVE AND BEYOND, which is awesome. We all Thank you! You did not just help Sammy, you helped us.. Bravo! Read Less
Kelly Gallaher
17 Aug 2015
REPORT
Dr. Vanway and her staff are so dedicated to their patients. We are so thankful we brought our cat to her. They gave round the clock care to our boy and save his life. Your animals will not get better... Read More
Dr. Vanway and her staff are so dedicated to their patients. We are so thankful we brought our cat to her. They gave round the clock care to our boy and save his life. Your animals will not get better care any where else! Read Less
Debra Reed
15 Aug 2015
REPORT
This vet goes above and beyond the call of duty. In fact, you can tell that caring for our pets is never a duty but a calling. The staff is very friendly and supportive, the clinic is clean and chee... Read More
This vet goes above and beyond the call of duty. In fact, you can tell that caring for our pets is never a duty but a calling. The staff is very friendly and supportive, the clinic is clean and cheerful looking, and the overall care is done expertly. I really appreciate the time they spend explaining the diagnosis and the treatment plan to those of us who aren't vets. Read Less
Bob N Sue Gallaher
15 Aug 2015
REPORT
We took our "Holly" to Dr. Van Way for another opinion. Holly's health was declining. Dr. Van Way and her staff went above and beyond for our Holly. Dr. Van Way's accurate diagnosis and treatment enab... Read More
We took our "Holly" to Dr. Van Way for another opinion. Holly's health was declining. Dr. Van Way and her staff went above and beyond for our Holly. Dr. Van Way's accurate diagnosis and treatment enabled Holly to rebound and become the golden retriever she was meant to be. A big "Thank You" to Dr. Van Way and her staff !!! We will continue to take Holly to Dr. Van Way for all her future care. Read Less
Debbie R.
14 Aug 2015
REPORT
I have had great experiences with Brodhead Animal Hospital. I called this AM with a cat emergency. Even though they were booked solid, they took me in and stayed WAY over their ordinary Saturday qui... Read More
I have had great experiences with Brodhead Animal Hospital. I called this AM with a cat emergency. Even though they were booked solid, they took me in and stayed WAY over their ordinary Saturday quitting time. The vet is a personable lady who takes the time to thoroughly explain what's going on and what treatment I need to give. Mike H., I have to respectfully disagree with you, but no way does she spend time BSing in the break room. I seriously doubt that she takes a break all day! I also know that her work doesn't end when she leaves the clinic. She does a lot of volunteer work helping to arrange care for animals who have been through catastrophic events like house fires, etc. This clinic is clean and staffed by friendly, caring people who genuinely care about our pets. Read Less
Michael Gray
24 Jul 2015
REPORT
They have always given my dogs the best care.
olivia h.
17 Oct 2013
REPORT
I've been to Brodhead Animal Hospital on a couple of occasions and while the staff is friendly and nice and the establishment is clean, this isn't a vet for anything other than routine pet maintenance... Read More
I've been to Brodhead Animal Hospital on a couple of occasions and while the staff is friendly and nice and the establishment is clean, this isn't a vet for anything other than routine pet maintenance. My first experience with them was when I adopted my third cat and he needed a post-adoption check up and rabies vaccination. The female doctor I saw was very nice, thorough and she mentioned how she volunteered her services at the shelter I got my cat from. It was a nice experience despite the difficulty getting an appointment within their business hours. Unfortunately my newest encounter with them made me decide to switch vets. My cat experienced a medical emergency and I called their office at 4:00pm on a weekday. I reached a younger-sounding receptionist and told her I had an emergency for a cat that was seen there and her response was "Um, we close at 4:30" and that was that. So I took my cat to the emergency vet and he was admitted as a critical case. Their hours resemble a Mon-Fri 9-5 office and are just not conducive to real life or for people who have jobs. Based on my experience this vet is really only good for check-ups, vaccinations or other routine visits, I don't recommend them for emergencies or any other pet-care concerns because you cannot get a last-minute appointment. I've since switched my cat to another local vet and I won't go back. Read Less
Michael Lanshcak
26 Jun 2013
REPORT
tiffany g.
19 Sep 2011
REPORT
they try to take complete advatage of you, they try to charge you more than they told you the first and they will do extra little things to charge you more without letting you know. I took my dog ther... Read More
they try to take complete advatage of you, they try to charge you more than they told you the first and they will do extra little things to charge you more without letting you know. I took my dog there to get bloodwork and when they brought him back they told me that the bill was going to be higher because they clipped his nails and cleaned his ears. I take care of my dogs nails and ears so there was no reason for the vet to touch them. COMPLETE RIPOFF!!!!! Read Less
A Google User
1 Mar 2010
REPORT
I can not say enough about bringing my two bull mastiffs here and the care that they provide! Our dogs are like our children to us and I am very comfortable with the level of care that brodhead anima... Read More
I can not say enough about bringing my two bull mastiffs here and the care that they provide! Our dogs are like our children to us and I am very comfortable with the level of care that brodhead animal hospital has provided. Very attentive, they spend the time explaning everthing in detail with you. You can call any time to check on your dog. After going to several local vets I am so happy that I found them and tried them out. I highly recommend them to any animal lover. It is very clean and neat. A brand new facility . Great customer service by all employees.Read Less
DO NOT TAKE YOUR BELOVED PETS TO THIS BUTCHER SHOP!!!!
Sarah K.
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Awful experience, I felt like we were in a pressure sales environment instead of a animal hospital. To start, we sat for 40 minutes in a waiting room before the vet finally came in. The entire appoin... Read More
Awful experience, I felt like we were in a pressure sales environment instead of a animal hospital. To start, we sat for 40 minutes in a waiting room before the vet finally came in. The entire appointment took 2 hours for a routine prescription fill and blood work. The vet 'tried' to sell us a laser treatment, when we declined she sent the tech in to 'close' the deal. They insisted we sign papers and and it wasn't a contract. When we read the fine print it was a contract! Very pushy, rude, and unorganized... they will nickel and dime you for every little possible procedure. Do not go here! Read Less
Shawn David Vogt
12 Nov 2016
REPORT
☆☆☆☆☆
REPORT
They always take great care of my son (cat), Grayson...even when he takes a swing with his claws and clips a lip. Not his favorite place but he'll keep going there when he needs care.
Patricia DelGreco
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Many thanks to the wonderful staff at Brodhead Animal Hospital who saw us through 9 healthy years with our chocolate lab. With much compassion, the staff also helped us through our final days with ou... Read More
Many thanks to the wonderful staff at Brodhead Animal Hospital who saw us through 9 healthy years with our chocolate lab. With much compassion, the staff also helped us through our final days with our beloved lab, Eddie. The staff always made room for us in their schedule for our frequent trips. Both our lab as well as my husband and I were always treated with the utmost care and support. Many thanks for being there with us as we put him to sleep. Read Less
Audrey Shannon
1 Aug 2016
REPORT
☆☆☆☆☆
REPORT
We've been bringing our three dogs here for a couple years now and have always had such a wonderful, pleasant experience each & every time. From the moment you see the front desk receptionist, to the ... Read More
We've been bringing our three dogs here for a couple years now and have always had such a wonderful, pleasant experience each & every time. From the moment you see the front desk receptionist, to the technicians and all the way to the doctor, every interaction with the staff is always positive & professional. They really make you feel comfortable and that they truly care about your pet. Our most recent visit was for our beloved 3 1/2 year old chocolate Labrador, Brown Bear. He was very suddenly extremely ill & they were so caring and compassionate about our situation. The doctor would even call us frequently to check up on our boy, Brown Bear. The whole staff also made him feel very comfortable & showed him a lot of attention (which he loved!). I would definitely recommend Brodhead Animal Hospital to anyone who is looking for a new vet. Unfortunately, our sweet Brown Bear passed away from cancer and they were so thoughtful about it that they even sent us a sympathy card signed by the entire staff, including Dr. Van Way. Hands down, I would rate this place a 5/5 star! One of the best vets in BC! Thanks again for your support & the card, Brodhead Animal Hospital staff! :) Read Less
David P
28 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly people who were great with my dog.
Calley Connelly
23 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Dana Lolly Wiegel
6 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I will have to disagree with all reviews. I took my 15 year old cocker spaniel last week and was told there was no hope for him. They made me feel like I didn't take care of Tyson and I should put him... Read More
I will have to disagree with all reviews. I took my 15 year old cocker spaniel last week and was told there was no hope for him. They made me feel like I didn't take care of Tyson and I should put him down . I brought him to Brodhead clinic 3 times this year because the facility is very close to my house, but NEVER again. We take our dogs to Crago in Boardman because they care about pets and they REMEMBER them. I will never bring another one of my pets to Brodhead. They say they care, but ALL they care about is making a dollar. It is sad. We took tyson to Crago today and he is still kicking. Read Less
Nicole Lolly Campbell
28 May 2016
REPORT
☆☆☆☆☆
REPORT
We had to put our cat to sleep yesterday. It is so very heart breaking experience to have to go through. The vet technician Taylor was fabulous. You can tell she truly cares. Taylor I hope you see thi... Read More
We had to put our cat to sleep yesterday. It is so very heart breaking experience to have to go through. The vet technician Taylor was fabulous. You can tell she truly cares. Taylor I hope you see this review and know that the Campbell family thanks you for your big heart and compassion that did not go unnoticed. Read Less
Terri Riley
25 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Very thorough. I like the holistic approach. Great advice on nutrition for my dog. When there is something wrong with my dog they always get me in the same day I call which is a huge relief from the w... Read More
Very thorough. I like the holistic approach. Great advice on nutrition for my dog. When there is something wrong with my dog they always get me in the same day I call which is a huge relief from the worry. Read Less
Breane Leone
1 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Our family (Sammy's) would like to give a HUGE Thank you to all of your staff.. For what you all do! You gave us the support that we truly needed... Thank you for coming to Sammy! I can not thank you ... Read More
Our family (Sammy's) would like to give a HUGE Thank you to all of your staff.. For what you all do! You gave us the support that we truly needed... Thank you for coming to Sammy! I can not thank you all enough. YOU ALL GO ABOVE AND BEYOND, which is awesome. We all Thank you! You did not just help Sammy, you helped us.. Bravo! Read Less
Kelly Gallaher
17 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Vanway and her staff are so dedicated to their patients. We are so thankful we brought our cat to her. They gave round the clock care to our boy and save his life. Your animals will not get better... Read More
Dr. Vanway and her staff are so dedicated to their patients. We are so thankful we brought our cat to her. They gave round the clock care to our boy and save his life. Your animals will not get better care any where else! Read Less
Debra Reed
15 Aug 2015
REPORT
☆☆☆☆☆
REPORT
This vet goes above and beyond the call of duty. In fact, you can tell that caring for our pets is never a duty but a calling. The staff is very friendly and supportive, the clinic is clean and chee... Read More
This vet goes above and beyond the call of duty. In fact, you can tell that caring for our pets is never a duty but a calling. The staff is very friendly and supportive, the clinic is clean and cheerful looking, and the overall care is done expertly. I really appreciate the time they spend explaining the diagnosis and the treatment plan to those of us who aren't vets. Read Less
Bob N Sue Gallaher
15 Aug 2015
REPORT
☆☆☆☆☆
REPORT
We took our "Holly" to Dr. Van Way for another opinion. Holly's health was declining. Dr. Van Way and her staff went above and beyond for our Holly. Dr. Van Way's accurate diagnosis and treatment enab... Read More
We took our "Holly" to Dr. Van Way for another opinion. Holly's health was declining. Dr. Van Way and her staff went above and beyond for our Holly. Dr. Van Way's accurate diagnosis and treatment enabled Holly to rebound and become the golden retriever she was meant to be. A big "Thank You" to Dr. Van Way and her staff !!! We will continue to take Holly to Dr. Van Way for all her future care. Read Less
Debbie R.
14 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I have had great experiences with Brodhead Animal Hospital. I called this AM with a cat emergency. Even though they were booked solid, they took me in and stayed WAY over their ordinary Saturday qui... Read More
I have had great experiences with Brodhead Animal Hospital. I called this AM with a cat emergency. Even though they were booked solid, they took me in and stayed WAY over their ordinary Saturday quitting time. The vet is a personable lady who takes the time to thoroughly explain what's going on and what treatment I need to give. Mike H., I have to respectfully disagree with you, but no way does she spend time BSing in the break room. I seriously doubt that she takes a break all day! I also know that her work doesn't end when she leaves the clinic. She does a lot of volunteer work helping to arrange care for animals who have been through catastrophic events like house fires, etc. This clinic is clean and staffed by friendly, caring people who genuinely care about our pets. Read Less
Michael Gray
24 Jul 2015
REPORT
☆☆☆☆☆
REPORT
They have always given my dogs the best care.
olivia h.
17 Oct 2013
REPORT
☆☆☆☆☆
REPORT
I've been to Brodhead Animal Hospital on a couple of occasions and while the staff is friendly and nice and the establishment is clean, this isn't a vet for anything other than routine pet maintenance... Read More
I've been to Brodhead Animal Hospital on a couple of occasions and while the staff is friendly and nice and the establishment is clean, this isn't a vet for anything other than routine pet maintenance. My first experience with them was when I adopted my third cat and he needed a post-adoption check up and rabies vaccination. The female doctor I saw was very nice, thorough and she mentioned how she volunteered her services at the shelter I got my cat from. It was a nice experience despite the difficulty getting an appointment within their business hours. Unfortunately my newest encounter with them made me decide to switch vets. My cat experienced a medical emergency and I called their office at 4:00pm on a weekday. I reached a younger-sounding receptionist and told her I had an emergency for a cat that was seen there and her response was "Um, we close at 4:30" and that was that. So I took my cat to the emergency vet and he was admitted as a critical case. Their hours resemble a Mon-Fri 9-5 office and are just not conducive to real life or for people who have jobs. Based on my experience this vet is really only good for check-ups, vaccinations or other routine visits, I don't recommend them for emergencies or any other pet-care concerns because you cannot get a last-minute appointment. I've since switched my cat to another local vet and I won't go back. Read Less
Michael Lanshcak
26 Jun 2013
REPORT
☆☆☆☆☆
REPORT
tiffany g.
19 Sep 2011
REPORT
☆☆☆☆☆
REPORT
they try to take complete advatage of you, they try to charge you more than they told you the first and they will do extra little things to charge you more without letting you know. I took my dog ther... Read More
they try to take complete advatage of you, they try to charge you more than they told you the first and they will do extra little things to charge you more without letting you know. I took my dog there to get bloodwork and when they brought him back they told me that the bill was going to be higher because they clipped his nails and cleaned his ears. I take care of my dogs nails and ears so there was no reason for the vet to touch them. COMPLETE RIPOFF!!!!! Read Less
A Google User
1 Mar 2010
REPORT
☆☆☆☆☆
REPORT
I can not say enough about bringing my two bull mastiffs here and the care that they provide! Our dogs are like our children to us and I am very comfortable with the level of care that brodhead anima... Read More
I can not say enough about bringing my two bull mastiffs here and the care that they provide! Our dogs are like our children to us and I am very comfortable with the level of care that brodhead animal hospital has provided. Very attentive, they spend the time explaning everthing in detail with you. You can call any time to check on your dog. After going to several local vets I am so happy that I found them and tried them out. I highly recommend them to any animal lover. It is very clean and neat. A brand new facility . Great customer service by all employees.Read Less