19 Reviews

Dr. David Ruble's Vet to Pet

Allison Park, Pennsylvania
General Info
Delivering quality veterinary medical care for dogs and cats to your home or office. Serving the entire Greater Pittsburgh area. Celebrating 14 years of business! Contact us at 412-496-7779 or [email protected].
thevettopet.com, twitter.com/thevettopet
Reviews
stephanie synan
9 May 2020
REPORT
We called Dr. Ruble to visit us in our home to euthanize our much loved 14 year old cat. Dr. Ruble was so compassionate and caring. He made us feel so much better during this terrible time. His fee... Read More
We called Dr. Ruble to visit us in our home to euthanize our much loved 14 year old cat. Dr. Ruble was so compassionate and caring. He made us feel so much better during this terrible time. His fee was reasonable and definitely worth it during the COVID-19 crisis when I could not accompany my cat into the office to be euthanized. I felt my cat was at ease and comfortable in his own home surrounded by his family and a caring vet. Thank you, Dr. Ruble. Read Less
Twofor F.
29 Mar 2019
REPORT
I have used these folks a few times before, once before to put a beloved pet to sleep in the comfort of our house. Recently I had an aged dog that I didn't want to drag to the vet (for a small problem... Read More
I have used these folks a few times before, once before to put a beloved pet to sleep in the comfort of our house. Recently I had an aged dog that I didn't want to drag to the vet (for a small problem), and I had a feeling the dog's time was near so I called Dr. Ruble to see the dog. I wanted him to see the dog about the small problem as well as get his feedback concerning the overall health. Dr. R was caught in traffic and we were notified he was running late. When he arrived, he got down to see the dog in it's crate and then coaxed it out. He quickly diagnosed the problem (correctly) and then told us how bad of shape the dog was in physically (these were all orthopedic issues). I told him I was aware, and said it's time was soon near. Dr. R looked at me sternly and said, "you can't give this dog anymore drugs than you already are doing - don't let it suffer." We then discussed how Dr. R's job is to help animals, but to not make them suffer needlessly without hope of improvement. He was not condescending at all - rather I could sense his compassion. 3 weeks later the dog had gone straight downhill and I thought "Dr R has seen enough to know this was where the dog was going". I called to put the dog down in a couple of days. When Dr.R came  he assessed the physical changes he could observe from his earlier visit. I asked if he agreed with our decision and he said " it's never easy, and it's your decision. The dog is here mentally, but in another couple of days he may not be able to get up and he's going to lose control of his body functions". That part had already started. He also added that the drugs were working his liver and kidneys and they were most likely not functioning well either. He was compassionate when he told us all of this, not stern or clinical. We went ahead with ending the dog's misery. I have had to do this for several dogs - no vet ever explained things as well as Dr.R, nor did they take the extra care to make certain the dog did not suffer at all through the process. After the dog passed, Dr. R asked us to let him take care of the body, that we would not want to see or remember the dog being loaded into his van.The caring and compassion that Dr R showed both our beloved dog and us was extraordinary. I believe him to be a very competent and perceptive vet and would not hesitate to use him unless it required a level of care that a visiting vet is unable to provide. Thank you, Dr R. Read Less
Alfonsina S.
26 Feb 2019
REPORT
After a rather unpleasant experience at our regular vet the week before, with regards to our sick 15-year-old cat, we decided to try this service. The vet was compassionate yet direct, and helped us t... Read More
After a rather unpleasant experience at our regular vet the week before, with regards to our sick 15-year-old cat, we decided to try this service. The vet was compassionate yet direct, and helped us to make the difficult decision to put our cat to sleep which our regular vet refused to do the week before. While the service was a bit expensive it was totally worth the piece of mind and the vet treated us and our cat with respect. We will definitely use the service again even for regular vet appointments. Thank you so very much Read Less
Christy Bloomer
31 May 2018
REPORT
I highly recommend vet to pet. Compassionate and caring...
Jessica Oli
29 May 2018
REPORT
We really like Dr. Ruble. He has been very helpful, and seems genuinely concerned about the health and well being of our cats. I have highly recommended him to our friends and neighbors!
Kym Young
19 Feb 2018
REPORT
Dr. Ruble is fantastic! He knew exactly how to handle my cat so as to make it the least stressful experience for all of us as possible, he was against doing unnecessary tests, and he was very good at ... Read More
Dr. Ruble is fantastic! He knew exactly how to handle my cat so as to make it the least stressful experience for all of us as possible, he was against doing unnecessary tests, and he was very good at explaining everything he was (or wasn't) doing and why. He gave clear follow up instructions. I feel so much better now that I've found such a trustworthy and fantastic vet for my fur baby Read Less
Lisa scott-longo
15 Jan 2018
REPORT
Compassionate Professional and so caring. Doc and his staff are outstanding! Highly recommend this practice.
Jack the dog 17
7 Nov 2017
REPORT
I would never do it any other way. These people are wonderful. So much better than taking an old ailing animal to a sterile veterinary office.
Nicole Rivet
17 Jun 2017
REPORT
I read the past reviews and my experience was completely different. I had the best experience ever. I have an elderly dog who was not doing well and i thought that i had to put him down. However, that... Read More
I read the past reviews and my experience was completely different. I had the best experience ever. I have an elderly dog who was not doing well and i thought that i had to put him down. However, that was not the case. He was treated and got so much better. My dog is like one of my kids, i would do what ever i could to make him better. A month later with medication and a different diet, he is a different dog. No surgeries or anything major needed to be done. It was the food that was making him sick. I am happy that i listened and tried what was suggested. Best vet i have ever been too. Read Less
Racheal Bolte
2 Apr 2017
REPORT
Well I was going to have my animals cared for with them, not after the way they handled my grandmother's cat. She is elderly and disabled so this would be a great thing for her. They made her wait thr... Read More
Well I was going to have my animals cared for with them, not after the way they handled my grandmother's cat. She is elderly and disabled so this would be a great thing for her. They made her wait three days for a appointment. Her cat was in need of care they gave her cat the wrong medicine, charged her two hundred dollars and left. When the cat needed emergency care the next day they wouldn't see her and told her to trap him and take him to a vet? They knew she couldn't drive that's why she had them come out in the first place. Never offered a refund or any help. Refused to see her cat. I will not use them and I'm so embarrassed I recommended them. Shame on them. Read Less
Michelle Mck
29 Dec 2016
REPORT
Barbara Reitmeyer
11 Dec 2016
REPORT
We have been using Vet to Pet for over two years now and can't say enough about how wonderful they've been!!! We have 8 rescue cats; 5 that are feral and can't easily be taken to the vet. Missy and Sh... Read More
We have been using Vet to Pet for over two years now and can't say enough about how wonderful they've been!!! We have 8 rescue cats; 5 that are feral and can't easily be taken to the vet. Missy and Shannon have been great in diagnosing and treating them when we've had a few sicknesses... Not to mention getting each one checked out and treated when they first come in. We can't imagine using anyone else!!! Read Less
Vettopet mobile small animal
9 Dec 2016
REPORT
My cat is alive because he was diagnosed correctly and is being treated, and he did not have the additional trauma of being transported to a vet. Dr, Battaglia has followed up, and Vet to Pet interven... Read More
My cat is alive because he was diagnosed correctly and is being treated, and he did not have the additional trauma of being transported to a vet. Dr, Battaglia has followed up, and Vet to Pet intervened when a problem arose with an online compounding pharmacy. Description of work: My elderly cat was wasting and I feared he would need to be euthanized. Dr. Melissa Battaglia offered a more heartening diagnostic impression than I'd hoped (I feared cancer), came to my home to draw blood to confirm her impression (not an easy task with this fellow), and treated him quickly and effectively. Her experience and responsiveness far exceeded my expectations, and my standards are high: I'm a health-care provider in my 60s who has never been without animals, and I used to work for a vet. Read Less
Gary W.
6 Nov 2016
REPORT
In my opinion You are heartless soulless people void of human compassion our poor dog has not moved since we gave the narcotics you prescribed, she has defected on herself winced in pain when we try t... Read More
In my opinion You are heartless soulless people void of human compassion our poor dog has not moved since we gave the narcotics you prescribed, she has defected on herself winced in pain when we try to move her and because of your lack of compassion you want us to watch her slowly starve to death. We wanted her to be treated or pass away in the the comfort of her home. Now we must watch her slow die  of starvation or take her to a cold and sterile vets office.I can not  tell you the anguish you have caused our family. I would like to hear from you my number Is Sen Read Less
Maggie Coleman
24 Oct 2016
REPORT
Extremely unprofessional. We made an appointment to have our 120lb, 11 year old lab euthanized. I clearly explained when I made the appointment what we needed them to do and why we had arrived at thi... Read More
Extremely unprofessional. We made an appointment to have our 120lb, 11 year old lab euthanized. I clearly explained when I made the appointment what we needed them to do and why we had arrived at this painful decision. He is incontinent, cannot stand without help and can't walk up and down the steps to our yard without an enormous amount of assistance. I confirmed that they would bring sufficient resources to remove the dog so he could be creamated. We spent three days crying and saying goodbye to our dog while we waited for the appointment. When they arrived, the first words out of the "vet's" mouth, before she even knew why we had made the decision or seen the dog was, were "have you tried pain pills" (we had, but apparently not the opioids she reccomends.). She went on to tell us that "there's still a whole lot of happy in his eyes" and suggested a bunch of unrealistic solutions, like building a ramp for our stairs (not useful in the snow and I'm not a carpenter who can build a ramp that will hold a 120 wobbly dog) buying booties for him, and rugs all over our house(tried that, he pees on them as soon as they're down.). She then added, "unless you guys are just, you know,done with him." Her assistant then said,"you know, to us, these are very big lives, and they're already short. We hate to make them shorter." Obviosly, we couldn't have the dog put down after that. When we got upset with them they tried to say that gave us the option, but that's no kind of option. There was absolutely no discussion of his quality of life or our quality of life living with him. Then they asked me how I wanted to pay for the appointment! I threw them out and told them to send me a bill. The left me with ten days worth of an opioid pain pill for him. So far it hasn't helped. I just have a 120 lb doggie addict living in my house. These people are terrible. Update. I spoke with their practice manager on the phone and she promised to waive the fee for the visit and to call in a prescription for the medication that they left us with, that we didn't ask for. Since we are running out, I called the pharmacy to make sure it was ready for pick-up and they told me it had never been called in. I called Vet-to -Pet and was told that they "do not feel comfortable" calling in the prescription because we are not "currently clients" and I indicated that I do not intend to use them in the future. So now we don't even have any pain meds for this poor dog. Really, this is outrageous. Do not use this vet. Read Less
Jen W.
5 Jul 2016
REPORT
Have used for years for our 8 and 3 year old pups. Excellent interactions always.  Typically have Dr. Battaglia and Shannon come on Saturdays for annual appts, tho Dr. Reuben has visited for sick call... Read More
Have used for years for our 8 and 3 year old pups. Excellent interactions always.  Typically have Dr. Battaglia and Shannon come on Saturdays for annual appts, tho Dr. Reuben has visited for sick calls over the years as well.  Have pets' best interest truly at heart!  have all things needed for  house calls (vaccines, tags, microchipping, meds...literally can do everything in the home except surgeries of course).  Definitely worth the surcharge for the comfort of treating our dogs at home.  Dr. B has gone above and beyond several times when pups have had various GI issues over the  years, calls to check in to see how they are progressing, completely unsolicited.  what MD (for humans or pets)  does that?! They put our dogs at ease with exams and nail trimming, never in a rush to get to next patient.  Jill, the office manager is wonderful to work with, gets back right away, any interactions with staff at Vet to Pet have been utterly delightful.  Highly recommend to anyone.  Avoid the hassle of transporting animals to brick/mortar vet (especially in our case with anxious dog who panics at car rides, let alone waiting around to be seen in traditional vet setting office).  use their online mail order pharmacy for flea/tick and heartworm meds.  is seamless.  often run specials, and earn points towards future purchases.  Prices comparable to other places with out the hassle.  do it, call now.  seriously, switch vet providers.  will not regret! Read Less
Roger none
28 Dec 2015
REPORT
When the "doctor" came after my call to come and take my cat, I changed my mind and told him he couldn't take the cat. Dr. Ruble put a pen in my hand, put his hand over mine and checked off some bloc... Read More
When the "doctor" came after my call to come and take my cat, I changed my mind and told him he couldn't take the cat. Dr. Ruble put a pen in my hand, put his hand over mine and checked off some blocks on a orange piece of paper. For his coming out that night, I also gave him about $600-$700 worth of Vintage/Antique items to pay for his services. As he ran out the door laughing, he shouted that I was a stupid idiot and that I would never see my cat again! I tried the next few days but was told that the cat was already placed, which it wasn't! I would NEVER recommend this VET to ANYONE. He doesn't have a heart and he has NO compassion for people or pets! Read Less
Melissa G.
16 Jul 2015
REPORT
Our first visit was pretty horrible. Like with most pets, trips to the vet are always stressful. Normally, our cats just aren't big fans of going (though they tolerate it, with puffy tails and lots of... Read More
Our first visit was pretty horrible. Like with most pets, trips to the vet are always stressful. Normally, our cats just aren't big fans of going (though they tolerate it, with puffy tails and lots of shedding) and this year, I was going to have to take the two cats PLUS an infant with me. I don't have enough arms for all of that, so we called Vet to Pet to try their services out.When the vet and tech arrived, they brought in their tools and set up shop in the living room, which was totally fine. I was expecting them to sit on the floor and get to know the cats for a couple of minutes, maybe getting in some pets and calming "conversations"  before starting the exams, as most animals prefer to get to know new people prior to being touched and handled. The two vets we've gone to in the past have always done that...they talk to the cats and pet them for a bit before getting anything started. That didn't really happen. The tech did sit on the floor, but there wasn't much interaction between her and the cats outside of the cats sniffing all of her things. I was immediately asked for payment. Between the time I went to get our credit card and the time I came back, our laid back cat was hissing, growling, and clawing like I've never seen. We've had him for almost 10 years and he's never, ever reacted that way to us or anyone else he's been around, including his normal vet. They ended up putting a muzzle on him, which was pretty horrifying. I should have ended the appointment there, but by that point, I had a crying baby on my hip who was upset by the whole scene. They were finally able to give him his shots and I think they maybe listened to his heart, but he had no other examination because he just didn't want to be touched or handled by these strangers he had no chance to get to know. We still paid the full amount for his examination. When they were done with him, he got loose before they could get the muzzle off and ran into several things, hissing and shaking, because he was so upset by the whole situation. Totally unacceptable.Our second cat was a little easier for them; she allowed them to examine her. Again, the muzzle came out for the shots. The way they handled her, too, was way more aggressive than I've ever seen her be handled before and I think that was a huge part of the problem. Our usual vet has me hold her legs, the vet tech holds her front paws and she does nothing more than growl.Overall, the whole scene was very chaotic and atypical of our cats. The older male is usually very laid back, the younger female is kind of crazy but in a very playful way. Neither have ever had to be muzzled or held aggressively in order to be examined or given their shots. Maybe they just weren't into the whole vet in their home idea, but the whole visit just didn't feel right for anyone involved.Both the vet and the tech were nice enough. I didn't feel like the vet was really hands on or that interested in our cats, but maybe that was just because it was a Friday afternoon, or she'd had a bad day. Who knows? I can't imagine that we'd do this again; from here on out we'll stick with their usual vet. Read Less
T. C.
13 Aug 2013
REPORT
Vet to Pet is a mobile veterinarian service, with two doctors. You call, make an appointment, and the vet will come to your house. No more lugging animals in crates to and from a veterinarian's office... Read More
Vet to Pet is a mobile veterinarian service, with two doctors. You call, make an appointment, and the vet will come to your house. No more lugging animals in crates to and from a veterinarian's office! Their website explains all of their services, so I won't try to outline them here.I've been using them for years, and have nothing but great things to say about them. I've always used Dr. David Ruble. He even put one of my cats to sleep in my home (he was very old, and had cancer). Dr. Ruble did this in a respectful, dignified, gentle manner. I will *always* be grateful to him for that. Read Less
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(412) 496-7779
Castleton Drive
Allison Park Pennsylvania 15101
Business Hours
Tuesday
Tue
09:00AM-18:00PM
Wednesday
Wed
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Thursday
Thu
09:00AM-18:00PM
Friday
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Dr. David Ruble's Vet to Pet

Allison Park, Pennsylvania
(19)
Castleton Drive
Allison Park Pennsylvania 15101
Delivering quality veterinary medical care for dogs and cats to your home or office. Serving the entire Greater Pittsburgh area. Celebrating 14 years of business! Contact us at 412-496-7779 or [email protected].
thevettopet.com, twitter.com/thevettopet
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-18:00PM
Thursday
09:00AM-18:00PM
Friday
09:00AM-18:00PM
stephanie synan
9 May 2020
REPORT
We called Dr. Ruble to visit us in our home to euthanize our much loved 14 year old cat. Dr. Ruble was so compassionate and caring. He made us feel so much better during this terrible time. His fee... Read More
We called Dr. Ruble to visit us in our home to euthanize our much loved 14 year old cat. Dr. Ruble was so compassionate and caring. He made us feel so much better during this terrible time. His fee was reasonable and definitely worth it during the COVID-19 crisis when I could not accompany my cat into the office to be euthanized. I felt my cat was at ease and comfortable in his own home surrounded by his family and a caring vet. Thank you, Dr. Ruble. Read Less
Twofor F.
29 Mar 2019
REPORT
I have used these folks a few times before, once before to put a beloved pet to sleep in the comfort of our house. Recently I had an aged dog that I didn't want to drag to the vet (for a small problem... Read More
I have used these folks a few times before, once before to put a beloved pet to sleep in the comfort of our house. Recently I had an aged dog that I didn't want to drag to the vet (for a small problem), and I had a feeling the dog's time was near so I called Dr. Ruble to see the dog. I wanted him to see the dog about the small problem as well as get his feedback concerning the overall health. Dr. R was caught in traffic and we were notified he was running late. When he arrived, he got down to see the dog in it's crate and then coaxed it out. He quickly diagnosed the problem (correctly) and then told us how bad of shape the dog was in physically (these were all orthopedic issues). I told him I was aware, and said it's time was soon near. Dr. R looked at me sternly and said, "you can't give this dog anymore drugs than you already are doing - don't let it suffer." We then discussed how Dr. R's job is to help animals, but to not make them suffer needlessly without hope of improvement. He was not condescending at all - rather I could sense his compassion. 3 weeks later the dog had gone straight downhill and I thought "Dr R has seen enough to know this was where the dog was going". I called to put the dog down in a couple of days. When Dr.R came  he assessed the physical changes he could observe from his earlier visit. I asked if he agreed with our decision and he said " it's never easy, and it's your decision. The dog is here mentally, but in another couple of days he may not be able to get up and he's going to lose control of his body functions". That part had already started. He also added that the drugs were working his liver and kidneys and they were most likely not functioning well either. He was compassionate when he told us all of this, not stern or clinical. We went ahead with ending the dog's misery. I have had to do this for several dogs - no vet ever explained things as well as Dr.R, nor did they take the extra care to make certain the dog did not suffer at all through the process. After the dog passed, Dr. R asked us to let him take care of the body, that we would not want to see or remember the dog being loaded into his van.The caring and compassion that Dr R showed both our beloved dog and us was extraordinary. I believe him to be a very competent and perceptive vet and would not hesitate to use him unless it required a level of care that a visiting vet is unable to provide. Thank you, Dr R. Read Less
Alfonsina S.
26 Feb 2019
REPORT
After a rather unpleasant experience at our regular vet the week before, with regards to our sick 15-year-old cat, we decided to try this service. The vet was compassionate yet direct, and helped us t... Read More
After a rather unpleasant experience at our regular vet the week before, with regards to our sick 15-year-old cat, we decided to try this service. The vet was compassionate yet direct, and helped us to make the difficult decision to put our cat to sleep which our regular vet refused to do the week before. While the service was a bit expensive it was totally worth the piece of mind and the vet treated us and our cat with respect. We will definitely use the service again even for regular vet appointments. Thank you so very much Read Less
Christy Bloomer
31 May 2018
REPORT
I highly recommend vet to pet. Compassionate and caring...
Jessica Oli
29 May 2018
REPORT
We really like Dr. Ruble. He has been very helpful, and seems genuinely concerned about the health and well being of our cats. I have highly recommended him to our friends and neighbors!
Kym Young
19 Feb 2018
REPORT
Dr. Ruble is fantastic! He knew exactly how to handle my cat so as to make it the least stressful experience for all of us as possible, he was against doing unnecessary tests, and he was very good at ... Read More
Dr. Ruble is fantastic! He knew exactly how to handle my cat so as to make it the least stressful experience for all of us as possible, he was against doing unnecessary tests, and he was very good at explaining everything he was (or wasn't) doing and why. He gave clear follow up instructions. I feel so much better now that I've found such a trustworthy and fantastic vet for my fur baby Read Less
Lisa scott-longo
15 Jan 2018
REPORT
Compassionate Professional and so caring. Doc and his staff are outstanding! Highly recommend this practice.
Jack the dog 17
7 Nov 2017
REPORT
I would never do it any other way. These people are wonderful. So much better than taking an old ailing animal to a sterile veterinary office.
Nicole Rivet
17 Jun 2017
REPORT
I read the past reviews and my experience was completely different. I had the best experience ever. I have an elderly dog who was not doing well and i thought that i had to put him down. However, that... Read More
I read the past reviews and my experience was completely different. I had the best experience ever. I have an elderly dog who was not doing well and i thought that i had to put him down. However, that was not the case. He was treated and got so much better. My dog is like one of my kids, i would do what ever i could to make him better. A month later with medication and a different diet, he is a different dog. No surgeries or anything major needed to be done. It was the food that was making him sick. I am happy that i listened and tried what was suggested. Best vet i have ever been too. Read Less
Racheal Bolte
2 Apr 2017
REPORT
Well I was going to have my animals cared for with them, not after the way they handled my grandmother's cat. She is elderly and disabled so this would be a great thing for her. They made her wait thr... Read More
Well I was going to have my animals cared for with them, not after the way they handled my grandmother's cat. She is elderly and disabled so this would be a great thing for her. They made her wait three days for a appointment. Her cat was in need of care they gave her cat the wrong medicine, charged her two hundred dollars and left. When the cat needed emergency care the next day they wouldn't see her and told her to trap him and take him to a vet? They knew she couldn't drive that's why she had them come out in the first place. Never offered a refund or any help. Refused to see her cat. I will not use them and I'm so embarrassed I recommended them. Shame on them. Read Less
Michelle Mck
29 Dec 2016
REPORT
Barbara Reitmeyer
11 Dec 2016
REPORT
We have been using Vet to Pet for over two years now and can't say enough about how wonderful they've been!!! We have 8 rescue cats; 5 that are feral and can't easily be taken to the vet. Missy and Sh... Read More
We have been using Vet to Pet for over two years now and can't say enough about how wonderful they've been!!! We have 8 rescue cats; 5 that are feral and can't easily be taken to the vet. Missy and Shannon have been great in diagnosing and treating them when we've had a few sicknesses... Not to mention getting each one checked out and treated when they first come in. We can't imagine using anyone else!!! Read Less
Vettopet mobile small animal
9 Dec 2016
REPORT
My cat is alive because he was diagnosed correctly and is being treated, and he did not have the additional trauma of being transported to a vet. Dr, Battaglia has followed up, and Vet to Pet interven... Read More
My cat is alive because he was diagnosed correctly and is being treated, and he did not have the additional trauma of being transported to a vet. Dr, Battaglia has followed up, and Vet to Pet intervened when a problem arose with an online compounding pharmacy. Description of work: My elderly cat was wasting and I feared he would need to be euthanized. Dr. Melissa Battaglia offered a more heartening diagnostic impression than I'd hoped (I feared cancer), came to my home to draw blood to confirm her impression (not an easy task with this fellow), and treated him quickly and effectively. Her experience and responsiveness far exceeded my expectations, and my standards are high: I'm a health-care provider in my 60s who has never been without animals, and I used to work for a vet. Read Less
Gary W.
6 Nov 2016
REPORT
In my opinion You are heartless soulless people void of human compassion our poor dog has not moved since we gave the narcotics you prescribed, she has defected on herself winced in pain when we try t... Read More
In my opinion You are heartless soulless people void of human compassion our poor dog has not moved since we gave the narcotics you prescribed, she has defected on herself winced in pain when we try to move her and because of your lack of compassion you want us to watch her slowly starve to death. We wanted her to be treated or pass away in the the comfort of her home. Now we must watch her slow die  of starvation or take her to a cold and sterile vets office.I can not  tell you the anguish you have caused our family. I would like to hear from you my number Is Sen Read Less
Maggie Coleman
24 Oct 2016
REPORT
Extremely unprofessional. We made an appointment to have our 120lb, 11 year old lab euthanized. I clearly explained when I made the appointment what we needed them to do and why we had arrived at thi... Read More
Extremely unprofessional. We made an appointment to have our 120lb, 11 year old lab euthanized. I clearly explained when I made the appointment what we needed them to do and why we had arrived at this painful decision. He is incontinent, cannot stand without help and can't walk up and down the steps to our yard without an enormous amount of assistance. I confirmed that they would bring sufficient resources to remove the dog so he could be creamated. We spent three days crying and saying goodbye to our dog while we waited for the appointment. When they arrived, the first words out of the "vet's" mouth, before she even knew why we had made the decision or seen the dog was, were "have you tried pain pills" (we had, but apparently not the opioids she reccomends.). She went on to tell us that "there's still a whole lot of happy in his eyes" and suggested a bunch of unrealistic solutions, like building a ramp for our stairs (not useful in the snow and I'm not a carpenter who can build a ramp that will hold a 120 wobbly dog) buying booties for him, and rugs all over our house(tried that, he pees on them as soon as they're down.). She then added, "unless you guys are just, you know,done with him." Her assistant then said,"you know, to us, these are very big lives, and they're already short. We hate to make them shorter." Obviosly, we couldn't have the dog put down after that. When we got upset with them they tried to say that gave us the option, but that's no kind of option. There was absolutely no discussion of his quality of life or our quality of life living with him. Then they asked me how I wanted to pay for the appointment! I threw them out and told them to send me a bill. The left me with ten days worth of an opioid pain pill for him. So far it hasn't helped. I just have a 120 lb doggie addict living in my house. These people are terrible. Update. I spoke with their practice manager on the phone and she promised to waive the fee for the visit and to call in a prescription for the medication that they left us with, that we didn't ask for. Since we are running out, I called the pharmacy to make sure it was ready for pick-up and they told me it had never been called in. I called Vet-to -Pet and was told that they "do not feel comfortable" calling in the prescription because we are not "currently clients" and I indicated that I do not intend to use them in the future. So now we don't even have any pain meds for this poor dog. Really, this is outrageous. Do not use this vet. Read Less
Jen W.
5 Jul 2016
REPORT
Have used for years for our 8 and 3 year old pups. Excellent interactions always.  Typically have Dr. Battaglia and Shannon come on Saturdays for annual appts, tho Dr. Reuben has visited for sick call... Read More
Have used for years for our 8 and 3 year old pups. Excellent interactions always.  Typically have Dr. Battaglia and Shannon come on Saturdays for annual appts, tho Dr. Reuben has visited for sick calls over the years as well.  Have pets' best interest truly at heart!  have all things needed for  house calls (vaccines, tags, microchipping, meds...literally can do everything in the home except surgeries of course).  Definitely worth the surcharge for the comfort of treating our dogs at home.  Dr. B has gone above and beyond several times when pups have had various GI issues over the  years, calls to check in to see how they are progressing, completely unsolicited.  what MD (for humans or pets)  does that?! They put our dogs at ease with exams and nail trimming, never in a rush to get to next patient.  Jill, the office manager is wonderful to work with, gets back right away, any interactions with staff at Vet to Pet have been utterly delightful.  Highly recommend to anyone.  Avoid the hassle of transporting animals to brick/mortar vet (especially in our case with anxious dog who panics at car rides, let alone waiting around to be seen in traditional vet setting office).  use their online mail order pharmacy for flea/tick and heartworm meds.  is seamless.  often run specials, and earn points towards future purchases.  Prices comparable to other places with out the hassle.  do it, call now.  seriously, switch vet providers.  will not regret! Read Less
Roger none
28 Dec 2015
REPORT
When the "doctor" came after my call to come and take my cat, I changed my mind and told him he couldn't take the cat. Dr. Ruble put a pen in my hand, put his hand over mine and checked off some bloc... Read More
When the "doctor" came after my call to come and take my cat, I changed my mind and told him he couldn't take the cat. Dr. Ruble put a pen in my hand, put his hand over mine and checked off some blocks on a orange piece of paper. For his coming out that night, I also gave him about $600-$700 worth of Vintage/Antique items to pay for his services. As he ran out the door laughing, he shouted that I was a stupid idiot and that I would never see my cat again! I tried the next few days but was told that the cat was already placed, which it wasn't! I would NEVER recommend this VET to ANYONE. He doesn't have a heart and he has NO compassion for people or pets! Read Less
Melissa G.
16 Jul 2015
REPORT
Our first visit was pretty horrible. Like with most pets, trips to the vet are always stressful. Normally, our cats just aren't big fans of going (though they tolerate it, with puffy tails and lots of... Read More
Our first visit was pretty horrible. Like with most pets, trips to the vet are always stressful. Normally, our cats just aren't big fans of going (though they tolerate it, with puffy tails and lots of shedding) and this year, I was going to have to take the two cats PLUS an infant with me. I don't have enough arms for all of that, so we called Vet to Pet to try their services out.When the vet and tech arrived, they brought in their tools and set up shop in the living room, which was totally fine. I was expecting them to sit on the floor and get to know the cats for a couple of minutes, maybe getting in some pets and calming "conversations"  before starting the exams, as most animals prefer to get to know new people prior to being touched and handled. The two vets we've gone to in the past have always done that...they talk to the cats and pet them for a bit before getting anything started. That didn't really happen. The tech did sit on the floor, but there wasn't much interaction between her and the cats outside of the cats sniffing all of her things. I was immediately asked for payment. Between the time I went to get our credit card and the time I came back, our laid back cat was hissing, growling, and clawing like I've never seen. We've had him for almost 10 years and he's never, ever reacted that way to us or anyone else he's been around, including his normal vet. They ended up putting a muzzle on him, which was pretty horrifying. I should have ended the appointment there, but by that point, I had a crying baby on my hip who was upset by the whole scene. They were finally able to give him his shots and I think they maybe listened to his heart, but he had no other examination because he just didn't want to be touched or handled by these strangers he had no chance to get to know. We still paid the full amount for his examination. When they were done with him, he got loose before they could get the muzzle off and ran into several things, hissing and shaking, because he was so upset by the whole situation. Totally unacceptable.Our second cat was a little easier for them; she allowed them to examine her. Again, the muzzle came out for the shots. The way they handled her, too, was way more aggressive than I've ever seen her be handled before and I think that was a huge part of the problem. Our usual vet has me hold her legs, the vet tech holds her front paws and she does nothing more than growl.Overall, the whole scene was very chaotic and atypical of our cats. The older male is usually very laid back, the younger female is kind of crazy but in a very playful way. Neither have ever had to be muzzled or held aggressively in order to be examined or given their shots. Maybe they just weren't into the whole vet in their home idea, but the whole visit just didn't feel right for anyone involved.Both the vet and the tech were nice enough. I didn't feel like the vet was really hands on or that interested in our cats, but maybe that was just because it was a Friday afternoon, or she'd had a bad day. Who knows? I can't imagine that we'd do this again; from here on out we'll stick with their usual vet. Read Less
T. C.
13 Aug 2013
REPORT
Vet to Pet is a mobile veterinarian service, with two doctors. You call, make an appointment, and the vet will come to your house. No more lugging animals in crates to and from a veterinarian's office... Read More
Vet to Pet is a mobile veterinarian service, with two doctors. You call, make an appointment, and the vet will come to your house. No more lugging animals in crates to and from a veterinarian's office! Their website explains all of their services, so I won't try to outline them here.I've been using them for years, and have nothing but great things to say about them. I've always used Dr. David Ruble. He even put one of my cats to sleep in my home (he was very old, and had cancer). Dr. Ruble did this in a respectful, dignified, gentle manner. I will *always* be grateful to him for that. Read Less
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