Vca Duncan Manor Animal Hospital

They saved my dog's life in an emergency by diagnosing her quickly, treating her effectively, and monitoring her closely after treatment. Plus, you can schedule online and they have very convenient hours. Finally, in general, they are very thorough. Read Less

Duncan is my favorite vet in Pennsylvania! The technicians always treat my Mastiffs with the upmost importance. They are compassionate to everyone that comes in, the staff truly enjoy their work. I would say they are fairly priced in relation to every other vet that isn't a discounted vet or specialty hospital. Everyone in my family takes their pets there and even though I moved across the city I'm not letting that control my choice in who cares for my pets.Read Less

What a major disappointment. After an excellent first-time experience with Dr. Erin McFadden, I decided to find another veterinary hospital, solely due to the actions of Hospital Manager Jon B. He is one of the most unprofessional and condescending individuals I have ever met, and his customer service skills are sadly lacking. Although it is a major inconvenience to start over with another veterinarian, that is preferable to dealing with this man. Read Less

We have a German Shepherd who gets nervous when going to the vet. He also can growl at people he doesn't like. When we took him to Duncan Manor Animal Hospital for a bad ear infection he did great. He didn't growl at anyone behind the desk like he did at another vet. They say dogs have a good judge of character. This saying goes a long way in dealing with Duncan. He was wagging his tail and happy with everyone behind the front desk and inside the room. He did show nervousness, but was calmed down nicely by Dr.. McDonough. She was so good with him. We had 2 visits. 1 the initial visit and 1 a follow-up. They made his visit so enjoyable, everytime I went to the door afterwards, he would get excited, run to the door, thinking he was going for another ride. Not only where they great working with him, they have the facilities in-site, to tell the toe of infection it was, and he is now infection free. I also like the fact that they did a Lyme disease test on him, which came back negative. But with him being a large dog who plays outside, it was nice to be relieved he was clear. I would absolutely recommend this facility to anyone. Especialkky to those who have dogs with anxiety or might be afraid of the vets. I know we will continue to go here anytime we need vet services for Scooby in the future. Read Less

We have a German Shepherd who gets nervous when going to the vet. He also can growl at people he doesn't like. When we took him to Duncan Manor Animal Hospital for a bad ear infection he did great. He didn't growl at anyone behind the desk like he did at another vet. They say dogs have a good judge of character. This saying goes a long way in dealing with Duncan. He was wagging his tail and happy with everyone behind the front desk and inside the room. He did show nervousness, but was calmed down nicely by Dr.. McDonough. She was so good with him. We had 2 visits. 1 the initial visit and 1 a follow-up. They made his visit so enjoyable, everytime I went to the door afterwards, he would get excited, run to the door, thinking he was going for another ride. Not only where they great working with him, they have the facilities in-site, to tell the toe of infection it was, and he is now infection free. I also like the fact that they did a Lyme disease test on him, which came back negative. But with him being a large dog who plays outside, it was nice to be relieved he was clear. I would absolutely recommend this facility to anyone. Especialkky to those who have dogs with anxiety or might be afraid of the vets. I know we will continue to go here anytime we need vet services for Scooby in the future. Read Less

I feel safe taking my dogs here. My family pets have been going to Duncan Manor for over 30 years. We have small and large dogs (Siberian Huskeys, German Shepards, Pugs, Westies, Chihuahuas, and Mutts). Our small dogs have yearly dental cleanings with Dr. Tuttle. This is my favorite Vet office in Pittsburgh!  Thanks DMAH!!! Read Less

Duncan Manor took excellent care of my cats when they became ill, and worked with me due to a limited budget to make sure they had the proper treatment despite my inability to come up with the exact funds. The staff are extremely kind from my personal experiences with them.Read Less

This vet hospital used to be a great place when it was independently owned and operated. Then it was taken over by VCA, and the quality has changed considerably. Before we would take our dog, and the vet bills were "cheap" considering what we pay now. Before they would only run tests that were necessary. Now I feel like they trick you into believing what they "need" to do to keep your dog healthy and rack up the bill. I took my dog in June for a routine check up, and because we had noticed a new lump on him. They told me they would do a cytology on it to see what it was. We get a call from the vet later that night saying it was a tumor and that he needs surgery. We asked if it was cancerous and they said they didn't know. Really? You did a cytology on the tumor, but you don't know if it's cancerous or not? They really pushed surgery as the best option for our dog, but we disagreed. We said we wanted to know if it was cancerous. If it was cancerous we would look into different treatments. If it wasn't we decided it would be best to leave it be (since he's an old dog). We called 1-2 times a week for the past month, but to no avail. The veterinarian in charge has ignored all of our calls. We just called reception and they are telling us a manager will contact us soon. To put salt in the wound, we just got in the mail an "estimate" of our dog's supposed surgery. They gave us papers to sign stating we know why our dog needs this surgery and that we would pay the costs. Considering this hospital and their vet staff hasn't answered any of our questions, we will not be signing those papers, nor will we be taking him in for surgery. They have not treated us or my dog, like a living being. We are very disappointed in our treatment. We are very upset at the moment. We've had our dog for 9 years, and he is our family. If they were human doctors and had treated a human like this, they would be sued for malpractice. Don't take your pets here, because if they could be this inconsiderate towards a dog that potentially has cancer, and this inconsiderate to his family, guess how much they would care about you. Not a lot.Read Less

Please don't take your pet here. We went one time and there were so many red flags. They took my dog out of the room to check his ears. This a horrible. He needed medicine, my husband picked it up and no information about the medicine or side effects was given. They don't give you any drug information for any drugs they give you. My puppy was up all night with behaviors we never seen. He had to be swaddled to get him to sleep. They don't care about your pet. They don't care what is ethical and the vets believe the dogs should be seen not heard, perfect training, no missteps. They don't care about what your family needs are when it comes to training as well.Read Less

insulting owner ! very unprofessional front end staff too.Dr Dougherty was seen previously and she was the most arrogant, useless vet we ever saw. She was downright offensive, BEWARE, we brought our pet in because our great vet was on vacation. the owner seemed agitated. he said..." so, your pet is 10 and you finally bring him in for treatment?we were horrified. my pet is seen annually not recommended at all, inflated prices don't reflect such incompetent service and lack of compassion.Go elsewhere, this joint is stale with piss poor vet staff Read Less

insulting owner ! very unprofessional front end staff too.Dr Dougherty was seen previously and she was the most arrogant, useless vet we ever saw. She was downright offensive, BEWARE, we brought our pet in because our great vet was on vacation. the owner seemed agitated. he said..." so, your pet is 10 and you finally bring him in for treatment?we were horrified. my pet is seen annually not recommended at all, inflated prices don't reflect such incompetent service and lack of compassion.Go elsewhere, this joint is stale with piss poor vet staff Read Less

insulting owner ! very unprofessional front end staff too.Dr Dougherty was seen previously and she was the most arrogant, useless vet we ever saw. She was downright offensive, BEWARE, we brought our pet in because our great vet was on vacation. the owner seemed agitated. he said..." so, your pet is 10 and you finally bring him in for treatment?we were horrified. my pet is seen annually not recommended at all, inflated prices don't reflect such incompetent service and lack of compassion.Go elsewhere, this joint is stale with piss poor vet staff Read Less

We've taken pets there for many years. They've jumped the shark. My wife had an awful expierience today. Extremely long wait for ten minutes of attention. Staff was lazy and stood around BSing. Bill was $127. $52 just for walking in the door. Our very mild dog was 'jacked up' from waiting so long and being rough handled. First time ever a muzzle was used. Wife was horrified. If you like your pet go somewhere else that cares...like they used to! Read Less

I have been taking my furry family members to Dr. Kathy Dougherty as far back as when she was in Point Breeze. When she moved to Duncan Manor, I had to follow her. 17 years and 5 pets later (dogs and cats) I still entrust my pets care to her. Compassionate, professional, intelligent, approachable.  I swear I wish she were a people doctor. Then the entire familiar could go. Duncan Manner has helped  us with 2 cats with cancer, 2 puppy spayings, puppy training, micro chips, putting down a cat and so much more. If you are close enough, or don't mind the drive, Duncan Manor Vet. Hospital. has it all. Read Less