Ivens Bronstein Veterinary Hospital

This is the best Vet! When we first adopted our dog, we brought him here to have him check out. Not only did Mochi have kennel cough, he alsoHad pneumonia with fluid in his lungs. We received the best care and medicine promptly and our little guy got better within a week. We have been back many times because our dog continues to medical issues such as ear infections all the way to seizures. They also do an amazing job boarding our little pup when we are away on trips. The Vets and staff are always friendly and professional. Read Less

A few years ago I moved to an apartment in radnor and had no idea what vet to visit, a neighbor suggested this vet and we have loved them since. The parking lot kinda stinks but the staff is great. We recently came here to get some tests done when one of our dogs wasn’t doing well and the staff made sure to explain everything they wanted to do, what tests to run, how much they would cost and what the results meant. I really appreciate the staff and all their help, they are truly amazing! Read Less

We have been bringing our dogs here for 5 years. We love ivens. The staff is so friendly and welcoming. They always greet our dogs with such excitement. The care is excellent - I have complete trust in the veterinarians. They always listen to our concerns to better understand what is wrong with our dogs.  We had switched to ivens from ardmore vet and I'm so glad we did!  Ardmore's prices for everything from check ups to vaccines is always 20-40% more expensive.  Our last dog was very sick. Ardmore staff did not listen to our concerns despite multiple phone calls to them. We ended up having to take our dog to the ER where he later passed away. Ivens isn't as "fancy" as ardmore but I would rather pay for excellent medical care rather than nice floor tile. Read Less

I have always had pets and I have been to many different Veterinary hospitals over the years. As soon as I found Ivens Bronstein I have never left. I have been going there for at least 7 or 8 years. Everyone there is wonderful. The staff behind the desk are super sweet, very empathetic and very very helpful. The other vet staff also fit that description. I have many many furry friends and we have many appointments with the Doctors here. Dr. Young and Dr Connolly are amazing doctors and great people. They understand each person and their pet are unique. I had a very sick cat. We could not figure out the exact cause of her discomfort. After a while they asked if the cat could hang out for the day while I was at work. Dr Young spent time with her. It was this that allowed a diagnosis to be made. The cat is still around now as a senior kitty. Dr. Connolly takes good care of her and all of her idiosyncrasies. Dr. Connolly has also helped educate me so I can care for my younger sick kitty. She spends the time with me at each appointment making sure I know exactly what is going on and the best ways to take care of my kitty. Even if you just need advice on how to brush your dogs teeth she is happy to offer help. The doctors here never make me feel guilty or stupid for not knowing how to do something or forgetting to do something. I have learned so much about my beautiful furry friends and I am so happy that Dr Connolly, Dr Young and the rest of the staff always take such good care of my furry family. I always feel like a valued client when I am there. My pets get better care here then my own kids do at the pediatrician. Read Less

I am a first time puppy owner and when it came to her first vet visit I was put at ease with their knowledgeable staff. They humored all of my questions and provided helpful advice on a range of puppy issues from food to flea/tick treatment. My pup Indiana was incredibly excited for her visit and to calm her down they were prepared with a spoonful of peanut butter. The visit concluded with not only the medication needed, but also helpful pamphlets on basic puppy care. I wholeheartedly recommend Ivens-Bronstein! Thanks for taking care of me as much as my pup! Read Less

Fantastic vet. Everyone is super nice and knowledgeable. always have lots of treats and love for my pups. I've taken my dog(s) for years (drove all the way from center city to ensure my dog is well cared for). Read Less

Evens Bronstein has been our 'go to' vet for non-routine care - illness, injury, etc.  The staff are kind and courteous and the vets are responsive, practical and skilled.   Their fees are quite reasonable given the quality of the service.   They are also not unpleasant when they see that the animal has had routine shots and spay at PAWS.  There are other practices that have given us the stink-eye over this.  Now to the rest of it: This office is attached to a home, in what was formerly multiple garage space. This was converted many years ago, and while it is clean and maintained, it's not updated.  The ceilings are low, the walls are paneled wood, etc.  The waiting room is small and the exam rooms are "cozy".  Sometimes it smells like an old place, mixed with Pine Sol. It's clean and they have all the necessary equipment to properly examine and treat.For those looking for a more 'upscale' experience - also with excellent care - there are practices nearby, one whose name is also the name of our Village.  Great care, beautiful place, premium prices.  Also, heads up, the parking is quite 'tight', I usually ask to switch cars with the Reverend (who drives a smaller more economical car) because it's easier to get in and out.  It's a good place for people who want quality care and don't value 'upscale' environments.  Our fur babies have always gotten excellent care and to us that's what counts. Read Less

Evens Bronstein has been our 'go to' vet for non-routine care - illness, injury, etc.  The staff are kind and courteous and the vets are responsive, practical and skilled.   Their fees are quite reasonable given the quality of the service.   They are also not unpleasant when they see that the animal has had routine shots and spay at PAWS.  There are other practices that have given us the stink-eye over this.  Now to the rest of it: This office is attached to a home, in what was formerly multiple garage space. This was converted many years ago, and while it is clean and maintained, it's not updated.  The ceilings are low, the walls are paneled wood, etc.  The waiting room is small and the exam rooms are "cozy".  Sometimes it smells like an old place, mixed with Pine Sol. It's clean and they have all the necessary equipment to properly examine and treat.For those looking for a more 'upscale' experience - also with excellent care - there are practices nearby, one whose name is also the name of our Village.  Great care, beautiful place, premium prices.  Also, heads up, the parking is quite 'tight', I usually ask to switch cars with the Reverend (who drives a smaller more economical car) because it's easier to get in and out.  It's a good place for people who want quality care and don't value 'upscale' environments.  Our fur babies have always gotten excellent care and to us that's what counts. Read Less

Me and my mom have been taking our animals here since early 2001. I moved out 4 years ago and I am still coming back. They are truly just awesome. They are extraordinarily professional, caring and affordable. They really care about the animals and have amazing boarding rates. Read Less

We have been taking our pets here since 2000. In total they have cared for 2 dogs and 3 cats of ours. They have been competent and caring even during the most difficult phases of our pet's lives. They also board/kennel animals. I reccomend them enthusiastically and without hesitation Read Less

We absolutely love EVERYONE we come into contact at Ivens!!! They are so friendly, welcoming, and when we bring our Labradoodle, she makes a bee line right for the door! Her tail goes wild, like a metronome and she happily gives licks and gets petted from everyone. Holly, the groomer, is fabulous!!! She did a wonderful job on our pup, and we are so pleased with the end result! I don't know what she shampooed her with, but it smelled truly divine, and I'm not ashamed to publicly admit I buried my nose in my dogs velvet soft and sweet scented fur! I mean it only lasts so long so I enjoy it while I can Dr. Connolly is top notch and I wouldn't trust our fur baby with anyone else! Of course ALL of the vets and techs at Ivens are outstanding!!!Read Less

I've been a client at Ivens for years and, while I agree with some posters that the building could use some updates, I can't agree with anyone who faults Ivens on their customer service.The money that's saved from cosmetic updates is put toward employing caring staff who make it their business to really look after your animals the way they would their own pets.I have never been treated with anything less than utmost respect and I expect nothing less than exceptional medical care for my animals while they are boarding or being examined at Ivens.While some other commenters may doubt the "expertise" of the staff at Ivens, I have to say that I respect the opinions, advice, and guidance given to me by any of the staff there--from vet tech to doctor to office manager--because, truly, any staff member with enough experience and care can give an "expert" opinion. Read Less

Wow, I'm shocked there aren't more horrible reviews for this place based on the smell alone and decrepit state of the office. Nothing charming about a run down filthy vets office.The vet I saw couldn't seem to follow a word I was saying and couldn't grasp that there were a few different issues going on with my dog. Although I came in primarily with concern my dog had a uti, she seemed to have forgotten that and was going to send me home telling me everything looked fine. I had to beg for her to do a urinalysis on site as they usually send them out to a lab where you have to wait a day for results (how antiquated). Amazingly after being told everything looked normal (despite me telling her my dog couldn't stop licking that area and it was bright red) my dog did in fact have a uti and I was given antibiotics. I then had to ask them if I needed an e collar. Oh right yes, that's a good idea. Three vet techs "fitted" my dog with a collar. Sure enough I was up all night because it was too big and she could lick where she wasn't supposed to. This was incompetence at its best. When I called three days later to say I didn't think the antibiotic was working and my dog was still incredibly uncomfortable, the receptionist told me "it should work" and I needed to give it time. No vet bothered to call me back but I appreciated hearing the receptionists expert opinion.I could go on and on from the vet tech who complained about my dog shedding on her black fleece (yes, a vet tech) to the final joke of bringing my dog in to get a new collar that fit (omg, forty minutes later and she's got a cone three times her size) to her peeing on the floor and the vet saying oh that's not normal, she needs an X-ray, she must have bladder stones...cuz it's so weird when a dog pees on the floor at the vets office...? And then finally getting to a great vet and her being baffled at some of the things I was told from my dog having a "horrific" heart murmur, "alarming" blood work, and because my dog is 15, I should expect cancer. Not to mention she did the most rudimentary urinalysis that of course had to be redone a week later. (Oh and it took my new vet literally two minutes to get my dog into the right size e-collar). I only wish someone had posted this review for me to read. It would have saved me and my dog a week of discomfort and $200 to boot. The smell of the office alone... Read Less

We were previously at the Ardmore animal hospital and had a few bad experiences there. My friend recommended Bronstein's to us because he had taken his dogs there for years. Our dog is pit mix and is a lot to handle. Bronstein's has always been very friendly and kind to us, despite our dog's bad manners. They will always call to check up following an appointment, and the prices aren't too bad considering its in the main line. Read Less

We tried Ivens Bronstein Veterinary Hospital after relocating to the Mainline area.  I have been a dog owner for many years and never had such a poor experience with a vet.  We took our dog in for a routine exam and vaccine.  My husband and I saw Dr. Israeli.  I have not seen other vets in the practice, so I cannot speak to their bedside manner, but Dr. Israeli's was poor.  First, we felt bullied into having our dog tested for heartworm and tick-borne diseases, despite continuous heartworm prevention.  The vet and the technician pushed the test and Dr. Israeli was condescending and rude until we finally consented.  The wellness exam was not as thorough as other vets.  She only listened to our dog's heart and felt his glands.  She did not take his temperature, palpate his stomach, look in his eyes, or his ears - all aspects of typical annual wellness exams.  The worst part occurred when she gave him the vaccine.  Usually he doesn't even seem to notice when he gets a vaccine.  This time he flinched and when he did so Dr. Israeli let go of the syringe while it was still in his flank.  She eventually grabbed it again and dispensed the vaccine.  In short, we will not be returning to Ivens Bronstein Veterinary Hospital lest we have the misfortune of seeing Dr. Israeli again. Read Less

What a great staff. recommended to us by a friend after a disappointing experience at another vet almost 3 years ago. our neurotic boxer gets vocal when nervous and they don't have an issue with her. (prior vet in Paoli asked if I could calm her down because she made the vet nervous? She is a very small boxer and was less than 2 at the time) When bringing her there, if Nina sees her she walks her back, and our boxer adores Nina. Cathy and rest of the staff are incredible as are the vets we have seen. Wouldn't hesitate to take a pet here. Read Less

I wanted to thank Ivens staff once again because I still have my dog. Every pet I have had as a child came here- Dr. Bronstein  treated all of my parents' dogs as well as my aunt's dogs. He helped me select the breed of dog I currently own. Well, him and Cathy-she remembers when I was 5!  Cathy has helped us all so many times. Dr. Bronstein was an phenomenal  veterinarian who decided to staff his facility with amazing people before he left us. I am still grateful for Mrs. Bronstein's donation to my school last year.  Holly is an amazing groomer- even when my cocker is disgustingly matted. All of the doctors at this clinic are wonderful! I really want nothing more than to thank Dr. Young- he has saved Cinder Bloch's life twice now! My mom and I brought her in with a bowel obstruction, numerous times before we realized the issue. Dr. Young operated on my dog at Ivens so I did not have to go to Penn. Three weeks ago he saved her life when an anal tumor burst on her way to get groomed. Once again Dr. Young rearranged his schedule to perform emergency surgery on my dog. I (and Cinder) am both grateful and thankful to be apart if the Ivens family. Read Less

My parents have been taking their pets here since before I can remember. Sadly, Dr. Bronstein passed away a few years ago, but his replacement vet (Dr. Young) has always been wonderful, and the vet techs are always competent and friendly. I also saw Dr. Israeli, who looked at my pet rats a few months ago, and she was great too. I think they're both graduates of Penn. They really care for animals, which isn't always apparent in some animal hospitals, and I trust them enough to keep going. Their prices are always decent, and the staff members are always helpful. Read Less

Well I am on a roll with my veterinary reviews so why stop now? My main veterinary hospital is of course Ardmore Animal Hospital but when I have an emergency for one of my furry friends or can't get a quick appointment at Ardmore AH, I head over about a mile to Ivens Veterinary Hospital.The interior of the hospital looks a bit dated but the care and service is one of the best and certainly makes up for it.  They lost their main vet last year due to an illness but the practice is still thriving.Another great veterinary practice on the Main Line. Read Less