We've been going to BMV for over 25 years and we like the vets and staff there. However, I've always been annoyed by the $$ for boarding services and any kind of medical procedure. Today when I picked up our 10 pound dog from dental surgery I knew it was going to be bad and it was. For one impacted tooth, and to remove four nubs of our dog's lower front teeth cost me $1,150. What's worse is I already paid $300 for a pre-op exam that was required before they put our dog under GA. So that's $1,500 for one tooth and four nubs. That's ridiculous. I will now seek other options. Read Less

I'm saddened by the negative reviews on here, but it seems like BMVH has really turned itself around since then.My boyfriend, pups, and I were in the area for just 8 months, and had to leave BMVH since we moved back to Texas, but if were still living in the area, we would definitely still be using BMVH.The veterinarians, assistants, doggy day care staff, and all other staff could not have been more nice...even on busy days, they took as much care as they could to be thorough, answer our questions, and give us a pleasant smile and hello/goodbye.Our dogs were comforted by the staff during their vet visits and seemed pretty at ease before and after their overnight/weekend stays. I also like that they bathed and trimmed our dogs' nails after each stay. They also offer "pupdates" - texting you pictures of your dogs every day or every other day while they are being boarded. It was really nice to see that our dogs were comfortable and being taken care of while we were away..and fun to get such cute pictures too!The staff and doctors are very professional and take the time to listen to any concerns you have about your pets, whether the appointment is a regular check up, or you have come in for some other reason.A note for anyone boarding their pets here, they are closed on Sundays, so you will have to pick your pets up on Monday - just something to remember; they are great, so I wasn't too bothered by leaving my dogs an extra day, just needed a bit more coordination between my bf and I for the pick up during a work day.Thanks for all the love and care for Lemon and Pepper while we were there - it was much appreciated and we would be back in a second if we weren't in Texas. Read Less

15 Years And Two Dogs Later, BMV Is The Place To Be. If You're A Dog, That Is. I've had many dogs from my childhood to middle age. And only the second-to-last one loved going to the vet. Niko mostly went for boarding, and it was pure dog Heaven anarchy. He loved it so much we had to say "BMV" as code, which he quickly deciphered and would start going crazy with anticipation. His successor, Scout, the Australian Cattle Dog/Pointer mix, loves it to! And they have a boarding rewards program, which makes the expense worthwhile with free boarding nights. Read Less

I take my dog Maximus to doggy daycare here and he loves it! Everytime I pick him up he is happy and exhausted from playing all day. Around the holidays they always have cute events and treats for the dogs from Christmas, Valentine’s Day, St Patty’s Day, etc. The staff is very effiecent and helpful. I wouldn’t take him anywhere else. Read Less

***UPDATE # 2*** It has now been 2 weeks and my new vet has yet to receive any records from Byrn Mawr Vet. In addition, the office manager reached out to me to talk about my experience, I let her know that my new vet hasn't received anything yet, and all she could say was "Well there's a not here saying that they sent it over." Well, maybe you could instead tell me that you, yourself will fax over the records to make sure that i was done. Furthermore, it has been determined that Bryn Mawr did not pay close enough attention to my cat's eye for the last 5 months, telling me it's normal and the flare ups take a while to heal, and now my cat has to have his eye removed because it has gotten so severe. He has also developed issues with his kidneys, likely from all the medication, and cannot retain any fluids. If you are thinking of bringing your pet here, don't. ***UPDATE TO MY REVIEW: My new vet's office contacted Bryn Mawr Vet 3 times to have records sent over to them. They have failed to do so. To me, this is unbelievably unprofessional. I regret bringing my animals here for care. -2/19/18*** I am sad to say that I am leaving Bryn Mawr Vet Hospital. When my first dog was sick, this team of doctors was amazing and saved his life. That was several years ago. Since then, I have adopted a cat and a puppy, and my recent interactions with staff at this hospital have been less than satisfactory. I think the doctors there now are decent, but they don't seem to speak to each other when they are all seeing the same animal. I feel like I have to explain the same story over and over again to the various doctors. Additionally, I have had to take my cat in multiple times for the same issue, which has been ongoing since October of last year, and we are now nearing March....still no improvement. It has become very frustrating, as well as expensive- which to me is unacceptable. I have now spent over $1000 in visits and medication and my cat is still suffering. When I took my puppy in for the first time, the vet tech gave me the puppy packet with a ton of info in it and said the front desk staff would go over it with me during checkout. I got to checkout and all I got was "If you want any of those packages you have to do it by next appointment." Ok, how about you tell me what's in the package? But no thank you, I don't want to have to deal with you more than I already am. My choice to leave this office was final after speaking to one of the front desk staff members. I don't know her name, but I know it was her on the phone because she is the only one that speaks in such a rude manner. I had taken my puppy in for a round of vaccines on a Saturday morning. That night a woman called me and said they found worms in his fecal sample, and she would leave his medication in a box outside the office since the office was closed so that I could get him started on it right away. She said the first course would be for 3 days, and then she'd have someone call me on Monday to schedule an appointment 2 weeks out for the 2nd course. I said ok, no problem. Monday came and went, and the following Monday came and went, at which point I called to make the appointment. The lady at the front desk answered, and I explained to her why I was calling. Instead of just going ahead and making my appointment, she snapped back and said, "Well we don't call to follow up" I said oh ok, and continued with the phone call, made my appointment, and asked for all my pets' records to be ready for me when I went in. I'm really disappointed in how things have become here, because I used to love this office. Sorry Bryn Mawr Vet- but maybe hire people that actually WANT to work there. Read Less

I honestly don't know why this animal hospital has such bad reviews. My puppy has been going there since we got him and I've had nothing, but great techs and vets take their time treating him with knowledge, professionalism and kindness. I've seen 3 of the vet's and they all love Henry - I feel confident with their advice and suggestions. Their prices seem reasonable - we purchased the puppy package including vaccines/ castration and examination of 3 fecal samples for $865 which we thought was reasonable. I recommend these vets, they have been nothing but a pleasure to deal with! Read Less

My puppy Vinny loves going to Doggy Daycare here. The price is very competitive with other local options, and I have peace of mind knowing he's in a vet's office if anything were to happen. The staff is always friendly and attentive. When I pick Vinny up, he's happy and tired out from playing all day. Read Less

I had a horrible experience at Bryn Mawr vet and won't be going back. We have been customers there for years. when It was under the management of dr. Gallagher the service was good and we never had an issue. Since his departure the facility has been on a downward spiral. The culmination point was the phone call that I received this morning that my puppy of five months was attacked by another dog. The doctor stated that the other dog had received a temperament screen but obviously it was not good enough. I'm also certain that the dogs weren't properly supervised or the incident wouldn't have occurred. This is on top of our receiving a phone call last week that our dog couldn't go to daycare because he didn't have his shots when he was already a customer and had been seen the week before. When I questioned the doctor about their screening process and stated that they had been negligent she hung up on me. I will never be a customer of Bryn Mawr vet again and Dr. Gallagher can't open his new facility fast enough. This is my first review on anything and One star is one too many. Read Less

Searching for a good vet in the Main Line has been a chore for me. After being dissatisfied with three previous veterinary practices, I was recommended to go to BMVH. I will say that I am a neurotic mom of a special needs furbaby, so I will not name the previous practitioners I have seen because it could by my own neurosis and expectations.I didn't have high expectations due to previous experiences but my furbaby is old and very sick. I called and BMVH got us in immediately.  We were assigned to Dr. West. He is by far the most down to earth, caring practitioner I've seen in my 25 years of pet ownership.  You can tell that he loves animals. It is not always clear with some.  He provided me options. I went with the less invasive to see how it went.  I took my furbaby home and things did not go well. I called the following morning and the receptionist got me an appointment within a half hour.  After a lot of testing, Dr. West recommended higher level of care due to my furbaby's concurrent issues.  BMVH is not a 24 hospital but do accommodate serious issues if your pet is not at high risk. So for the people who say they up-sell or charge too much.. BMVH could have accommodated my furbaby's problems, but Dr. West didn't want to take the chance.  All of the staff at Bryn Mawr Veterinary Hospital were fantastic, empathic and caring. I highly recommend them if you are looking for veterinary care in the Main Line. Read Less

From the start, staff was professional, welcoming, and lovely. Dr. Orr took time to speak with me and follow up; his bedside manner (so to speak) was excellent. Coleman loves going to daycare there as well; he comes home nice and tired after a day of playing. I can't say enough positive things about the hospital or the daycare. We are new to the area and thrilled to have a place we can trust. Thank you! Read Less

You will get nickeled & dimed here for everything, and it can get expensive real fast for all the little extras. It's not the worst place out there but make sure you ask for a price list for all the "extras" upfront (sometimes they neglect to mention some fees). Walks, playtime, bedding, updates are all extra fees. Also, do yourself a favor and ask for a tour of the boarding facilities as well. We won't be going here any longer, down graded from 3 stars to 2 stars lost my dogs leash, supposedly gave him a bath and his face was yellow and smelled of urine! Read Less

I used to take my black lab there for doggy day care. He is a puppy just turned 1 years old a couple months ago. He started going there and was perfect from what everyone told me. Then after a couple of months I would get phone calls from the same person, apparently she's the manager of the day care. First call was about him barking at other dogs, and she pulled him out into a separate room and when I went to speak to her she said, he just wanted to play and the other dogs were biting him. So I asked her what's the problem? It's a daycare he is suppose to play, if anything the other dogs are biting him then they should have gotten pulled out" The last time was two days later, the same lady called me saying that one of the staff members went into play with the dogs and my dog wanted to play too so he ran up to her and jump on her to play. She said that he nip at her but in a puppy playing way. Once again I said " then what is the problem? He is a puppy and he wasn't aggressive, that's how puppies play" she said that for the safety of our staff he cannot return, he is a big dog and it's just for our safety. She even said to me yeah he just wanted to play...Now my question is, why work at a doggy daycare and can't handle dogs? Everyone who works with dogs know that puppies tend to play by nipping a little bit, if my dog wasn't aggressive or growling, I don't see the problem. If you cant handle the dogs then don't have a day care. If you can't tell the difference between attacking someone and wanting to play then don't have a doggy daycare. My dog in his mind is a baby and just wanted to play it was not like he was attacking anyone. There are ways to calm puppies down from nipping and if you are working with dogs everyday you should know them.I'm with my dog everyday and he has jump on me when he had gotten excited, and sometimes accidentally bumps my face cause he doesn't know how big he is. Another fact, this only happened when that one staff member was there, the one the kept calling me. I never got any calls when she wasn't there. When we went to pick him up, another staff member had him and we asked if she was the one he nipped and she said " oh no, he is just playful. I'm gonna miss him" like are you serious? I don't know what the managers problem is, but she can't handle the dogs there and obviously picked on mine for some reason. Not only is she unaware of the dogs but she was rude to my mom when she went to pick up my dog. I don't recommend you bringing your dog there for daycare, because they obviously don't know how to let their dogs have fun. Read Less

Recently boarded my dog here. Was told that if your pet boards 3+ days, they receive a bath. However, the price was not told. No big deal. On the day of her check out, she was brought to the front with wet legs and belly. When I asked why she was wet, I was told she had just come from a potty walk outside. Since it had been raining off and on that morning, I thought nothing of it. However once we get to the car, I felt uneasy of the explanation and decided to smell my hand. It was not rain! I went back inside and told the lady at the desk and inquired as to when she had received her $28 bath. She did not know and went to the back to check. She returned with no answer. I told her, if I'm charged for a bath, I certainly don't expect to be brought a baby with pee legs on her expected check out day. Her solution was to take her back and wipe her off. Not the response I was looking for. I suppose if we were regular patrons, she would have checked out clean or "wiped down" before being brought to the front. Up to that point I had no complaints. Needless to say, she won't be returning. Read Less

I have an 11 year old boxer mix who was diagnosed by Metropolitan Vet in October because Bryn Mawr failed to test and diagnose him properly.  This resulted in a dangerous pancreatitis and diabetes in which MetroVet saved his life.    Since then he has returned to Bryn Mawr (because I am a slow learner who is faithful) for follow up treatment.  During this time Rocky developed enlarged lymph nodes that responded to antibiotics.  It was confusing as to whether he had a lymphoma or infectious disease.  I opted to operate and remove the lymph node, not aware or told of the potential complications.  It ended up being a cancerous tumor....of course without a definite diagnoses.. It could be  x y and z.... That is the way they work...He had his surgery last Monday 2/15.  He went home on pain meds and anti inflammatories ... no antibiotic.  Diabetics are at more risk for infection.  i asked for an antibiotic to which they said he did not need one.  his wound swelled and needed to be drained twice.  By Sunday his neck was so swollen I had to take him to the ER. It was too late.  The infection was out of control and i had to put him to sleep today.  He may have lived longer and not in pain but They suck!!!1 Read Less

Bryn Mawr Vet Hospital is the absolute best. I go to Dr. Gallagher who is wonderful with my cats. Been going there for over 12 years and have been totally pleased with the services and the courtesy of the staff. I highly recommend Bryn Mawr Vet Hospital. Connie Wallace Read Less

Bryn Mawr Vet Hospital is the absolute best. I go to Dr. Gallagher who is wonderful with my cats. Been going there for over 12 years and have been totally pleased with the services and the courtesy of the staff. I highly recommend Bryn Mawr Vet Hospital. Connie Wallace Read Less

AVOID THIS PLACE LIKE THE PLAGUE. We left our 2 Bulllmastiffs at this faciliity for daycare (2 hours) about 4 weeks ago. A few days later we boarded them at a farm out in Nottingham PA which was to be for 3 weeks (as we went on vacation abroad). We got a call from the Farm the next day saying that both of them were severely sick and needed to be quarantined. When I called Bryn Mawr vet to understand what if anything they could have contracted - they said they had been seeing a lot of dogs with a severe respiratory issues which matched my dogs symptoms. Worse still it was present for some time and before I boarded my dogs - they could not explain why they had not advised me of the risk BEFORE I boarded them although they knew it was a major problem. One of the dogs has a weak heart and could easily have died. The dogs had to be quarantined at the farm after the owner called Bryn Mawr Vet with her vets diagnosis confirming this was highly contagious and dangerous. To add insult to injury, concern and frustration - although Bryn Mawr Vet Hospital admitted fault and would cover our incremental costs - they offered us $60 towards our $800 costs of quarantine and medications (this was above and beyond the regular boarding costs). Needless to say our 20 year patronage at this facility has ended. Read Less

Took our cavalier King Charles spaniel in because he was experiencing difficulty breathing They explained that there was a respiratory infection going around and they had several casesWe boarded a week and a half beforeThey treated him with an antibiotic and lasix  for his heartHe died the next evening from pneumonia which was complicated by his heart failing We found that you spend a lot of money - up selling - and get no follow up or supportWe asked for records four times before they were finally emailed. We changed vets for our surviving female who is the same ageWe asked for her records and were  told they were mailed for our other dog   We had to go in to pick them upWhere she is now took an X-ray (as Bryn Mawr did with our little male  difference the new vet sent it to a radiologist to read) came back as pneumonia She is on two antibiotics doing well she will survive what ever she pick up from boarding fit a weekend at Bryn MawrIf you have older dogs be careful if you choose to stay with Bryn Mawr Read Less

My family and I have been clients at Bryn Mawr Veterinary Hospital for 4 years, bringing our dog and cat there for care. Recent experiences with clinicians and staff at this Vet have caused us to reconsider this relationship. The rumors about this place are true. By way of background, my wife and I are physicians who have had 3 dogs and about 7 cats between us in our lives. We've experienced veterinary care in three states from University teaching centers and community vets. We're not novice pet owners, and are able to fully participate in medical decision making.It started early last year, when I noticed the immunization schedule for Bo (our four year old Bernese Mountain Dog, had been somehow skewed so as to basically require visits every 3 months for shots. While some of these were billed out as injection only visits, there were office visit charges that seemed to be generating more revenue than might ordinarily be created had the schedule been more efficient. It obviously presented a scheduling challenge for me, but when I inquired as to streamlining, I was told it wasn't possible. Only recently was that recognized as untrue with my last visit by the vet himself. How interesting. During Bo's last yearly visit, screening included "recommended blood tests", which I got without questioning. When two of them came back positive for infectious exposures, I was told that there was no treatment needed at this time. In fact, treatment might not even be effective, or wasn't even available, and that without symptoms, we shouldn't worry. So why get the test? The explanation given was that "If he did show symptoms we'd know why". That's a fishing expedition at best, and overt revenue generation at worst.The final straws were broken most recently over a kitten that we adopted out of the waiting room at Bryn Mawr Veterinary Hospital. Now, I'll admit that motivated by the happiness of a six year old girl and her mother, I ignored my better judgment not to adopt from anywhere other than a shelter, and not to bring a new cat into a home already with a cat and a dog. We brought the kitten home, and Bryn Mawr Vet became her vet too. When it came time for spay/neuter, we faithfully signed up. But when the list of recommended pre-op tests included an EKG and renal blood work for a clearly healthy kitten, we declined. We asked for what they were screening, and there was not a credible answer. We asked for what was the kitten at risk, and there was no answer at all. It's fishing, and profitable fishing at that. The day the spay visit was done, we were promised a phone call update as to condition post-op. There was none- none that day, and none the next day, despite our calling the office and leaving a message looking for an update. When pressed, we got an email apology. There was still no call, which is odd, seeing as how they were so concerned for cardiac pathology in a 6 month old kitten they wanted an EKG. It soon became apparent that the chemistry between our 12 year old Siamese and the new kitten was going to be an issue. The new kitten was more playful by the day, and the older cat would have none of it. Despite having plenty of room not to be near each other, there were increasingly common episodes of one wanting to play, more and more aggressively, and the other being annoyed. We thought the spay would help. We tried calming collars, and removed cat nip. We tried training methods, with no improvement. The kitten then took to urination out of the box. There was a urinary tract infection found, and treated, with no improvement. It was then we called Bryn Mawr to arrange re-homing the kitten, as I later learned any reputable shelter would do without question. They flatly refused, offering little help beyond "put it on facebook", and then proceeded to offer yet another billable service, suggesting we should come in to talk to the vet about behavior modification. Taking matters into our own hands, and enduring indignant facebook lectures from cat-lovers across the Main Line, we found a foster family. It was here the last insulting blow was dealt by Bryn Mawr Vet. When the impending foster family/rehoming organization requested records, it is apparent that phone notes documenting our refusal of un-necessary testing and services was disclosed, and in a follow-up phone call, this organization was told the kitten was "peeing all over the place" and that they had "suggested all sorts of things [we had refused]". These people don't care about you, and they don't care about your pets. They see dollar signs. The Main Line Mark-up is alive and well, and being served with a side of venom at Bryn Mawr Veterinary Hospital. Do yourselves a favor and drive on by. Read Less

Dr. Lawrence Gallagher exemplifies everything a veterinarian should be. He took the best care of our first dog who lived to almost 16 years! Careful, compassionate and 150% dedicated to what he does...he and Bryn Mawr Veterinary Hospital are the best! Read Less

My dog died in board under their care. We were overseas and got an email saying there was blood in his urine and they asked permission to administer antibiotics. We agreed and they emailed a few days layer asking to do a scan which we also agreed to. They found masses suggesting cancer 2 days before we returned. We knew that we would have to put him down but we got an email the day before our return saying that he had died. The cancer did not kill him and to this day they have not been able to explain his sudden death. I always thought that our two dogs were put in a run together but have come to discover they are put in cages stacked on top of each other. They do not disclose this and charge you extra for walks an/or playtime. If you decline these options does that mean your dogs stay in the cages defecating and urinating on the dog below or vice versa? Our second dog had a borderline low thyroid result and when I declined medication the vet suggested a follow up test in 3 months. The result fell in the normal range. When I told the attending vet,  who was not the one I dealt with before, that the previous result was borderline low he said that the normal ranges were changed so that the last result  was not really abnormal! Then why did I have to pay for another test! I also found up that the rabies vaccine lasts 3 years but they make you come in every 2 yrs... They are all about the money. They have a huge turnover of staff and the front desk people always seem like they really don't want to be there.If you do go there DO NOT BOARD YOUR PETS, THE CONDITIONS ARE INHUMANE!!!!! Read Less

I highly recommend Bryn Mawr Vet to everyone! The vets and staff are amazing! Nicole, the vet tech is the best! The vets are very thorough and helpful. Most of the doctors have been there for years. The entire staff takes the time to get to know you as a person. Dr. West does not push for medication or surgery, which I love. He actually found cancer in one of my cats, and luckily all we had to do was remove the tumor. Dr. West saved my cat from having to go through chemo or radiation. I have a survivor thanks to him! I could go on and on about each vet, but that would take up too much of your time! Please call them at 610-527-3484 to make your pet's appointment. Read Less

I'm sorry to say, but this place is only good for vaccines and check ups. Nothing more. Our puppy broke his two front paws, he stayed overnight. The next day I went to pick him up and they told me that they couldn't do anything he would have to go to another hospital. I was walking out and they handed me a check for 800$- 100 for the stay, 50 for food and care ( they are locked up in a cage, I don see how the care part fits in, and food does not cost 50$) 50 for the cast materials, 300 for one X-ray, 200 for another x-ray, and 100 for antibiotics, which I googled and only cost about 25$. I took my dog to the VRC in malvern and was told that the cast they used only injured his paws more. One other bad experience I had here was grooming. My dog had really matted fur and needed a shave.nthey sent to home with a bag of his matted fur to prove a point. I heard that I am not the only peson they have done this to.m Read Less

I take my Dog Suri to daycare on a regular basis. She has a great time and is treated very well. Rock who runs the daycare is great with the dogs along with the rest of the staff. I also use the vet side as well for Suri and Dr. Gallagher Deals with her even though she is very challenging at the vet. Dr. Gallagher is fantastic. The front office staff are great too, I am very satisfied with my overall experiences here and recommend it to anyone looking for a full service vet to take care of their family pet. Oh yeah, Boarding is great too. MY Dog is very protective (German Shepherd) and since she is treated like family there, she feels comfortable when I have to leave her. Thanks, Bryn Mawr Vet. Read Less

We take our Boxer Xena and our Cavalier King Charles Spaniel Gatsby to the Bryn Mawr Veterinary Hospital and are very happy with the care they receive. You can see the care given in a video my husband put up on YouTube, just search Main Line Pets in Google Video. While I can understand the issue some reviewers have with prices, you can insure your dog and I have found that most veterinarian services on the Philadelphia Main Line are somewhat expensive. My most important concern is the expertise of the vets and their ability to explain what needs to be done with vaccinations and treatments and why. I have found that Both Dr. Cantner and Dr. Shekmar to be caring considerate and knowledgeable.I think that they are the best on the Philadelphia Main Line for my dogs! Read Less

Left my dog with them for a week.  While there she "developed a stomach  issue", was diagnosed, treated with medication and overfed with a different food than I provided - all without my knowledge or consent.  The dog is still dealing with the impact of the meds and change in diet.A Vet who treats a pet without asking or notifying the owner should be avoided in my opinion. Read Less

Money grubbing and pass the buck! These are terms I would use to describe Bryn Mawr Vet! I have 4 dogs and 2 cats, and have been using Bryn Mawr Vet for several years! They order more useless tests, and take no responsibilty for anything. Dr Gallagher is the worst vet in the practice, offering bad advice on a constant basis, I have finally switched vets!!!! Read Less

Way over priced and too many vets in the practice to be consistent with your dog - you never know who you get and their prognosis seem rushed. They are very aggressive about getting you to buy services and products but when it comes to taking care of a sick pet on an emergency, they fail. No ultra-sound machine! YOu think for the prices they charge, they could afford to buy one. Basic care is ok but don't count on them to really know what's going on with your pet. Read Less

I know what I am going to write might not be entirely fair, but one can be judge. My dog died under their care. My dog was sick and due for surgery and passed right under anesthesia admistration. They are all very qualified vets, and the staff is very friendly. But when my dog started smelling couple of months ago, they told us it was her anal gland. We brought her in and they took care of the glands but did not checked her for anything else. They did not check her belly or anything like that.  The dog kept on smelling and we thought it was still the anal glands, i am now sure it was related to what was happening to her. Later when my dog collapsed we brought her in as an emergency. They took X-ray but could not diagnose her because they don't have an ultra sound machine. Sounds pretty basic equipment to me but they don't have one. So they sent us to Malvern. Dog had a tumor deemed benign by the Malvern vet, with a rupture spleen. He recommended surgery to remove the spleen. We went back to Bryn Mawr vet and they told us to wait the next day. The dog went from bad to worst over night. I would have known I would have asked the Malvern vet to do the procedure right then instead of carrying the dog back and forth beetween bryn mawr and malevrn then back to bryn mawr to learn then that we had to wait until the next day for surgey. The day of surgery I went in early and told them the dog was not doing well, they waited until 11 am to start the surgery. The dog passed right at the time of anesthesia, her heart gave away. Funny as the Malverne vet did not find anything on her heart. In this case I don't think they were diligent. I can't entirely blame them for the dog as she was sick, but I would have expected a higher level of knowledge and service from them as they are very chi-chi and working in a fairly wealthy neighborhood. Go judge for yourself, but I think other vets are better equipped and more suited to take care of real sick animals. Bryn mawr vet must be good for your daily vaccination but not for real emergencies. Read Less

I have been mostly pleased with  my experiences with this vet.  All of the techs and vets have been very friendly and helpful, and I've always felt like my dog has been taken care of.  However, I did have a bit of a shock when it came to their prices (which is why I can't give it a full 5 stars).  For example, I have an older dog who was spayed several years ago at a different vet.  The cost of that spaying (a more invasive procedure than a neutering) was approximately $500.  I now have a new puppy, and decided to have my puppy neutered at this vet.  I didn't think to ask what the cost of neutering would be (a big mistake...always ask!), and was shocked to find that the total cost (which included an overnight stay) was a little over $800.  And this was after a student discount!  I know that the main line is expensive, but considering my puppy is under 9 pounds, I thought this price was very high.  Moral of the story:  always ask about prices! Read Less

I was referred to BMVH from a co-worker. I have been going to BMVH for almost two years now and couldnt be more happy with the service I recieve. They go the extra step to make sure my dog is receiving the best care possible! My Leo is an English bulldog so for some procedures (like neutering) it calls for extra special attention due to the bulldogs smushed faces and small trechia. I don't feel like I would trust Leo to be taken care of at any other hospital. The staff have also been very helpful with informing me about Pet insurance ( I use VPI now) and taking care of filling out all of my claim forms for me. As for the other reviews on the hospital about price, I feel like BMVH prices are comparable to other hospitals in the area. I pay for my services at the hospital with the confidence that I know he is getting the best care in the area without ever feeling like they are charging me for things I don't need. Read Less

My Boxer had a nasty problem that I won't go into, but I called Bryn Mawr Vet. They got me an appointment that morning and Dr. Cantner explained the problem with my Dog. They had to operate and keep her for a few days, so I asked how much it would cost. They took the time to explain the options and I did not think it was more expensive than my previous vet, especially considering that they bathed her and babysat her for 2 days. They also had a really nice staff, a clean facility, and they called to confirm my follow up appointment. My physician could learn a few things from them. Read Less

I took my dog to Bryn Mawr Vet Hospital three times. The first two visits went without a hitch. The third visit, however was a different story altogether.  Dr. Cantner handled the visit, which should have been to give my dog several vaccinations.  After the three shots and no examination to speak of, he mentioned he would like to perform some blood tests.  Without explaining the details of the blood test, he took some blood from my dog.After 1 minute, I was told that the blood test showed my dog has no problem.The visit ended up costing $189.  I was charged $37 for the 1-minute blood test. After checking around - I could have gotten the needed vaccinations for about half the price.  If you go to Bryn Mawr Veterinary Hospital, be prepared to automatically pay an extra $50 just for bringing your pet for a standard examination fee.  They don't actually examine your pet, this is basically a charge for simply stepping in the building.This place is seriously overpriced - however, to add insult to injury when I called to question the non-existant "examination" and corresponding charge both secretary and doctor were extremely rude and the doctor ended up hanging up on me.Go somewhere else where the prices are reasonable and the doctors competent.  There are plenty of places around that care about customer service and your pet care, not only the final charge. Read Less

I agree, this vet is way overpriced.I was never unhappy, persay,  with the care I received, but was always shocked at the prices, even for a basic check up.  I went there for about a year when we moved into the area because I did not know any better, but after I was quoted over $550 to get our second dog (a rescue) neutered -- which, of course, included a "mandatory" 2 day overnight and the boarding fees that this entailed -- I happily took my business and pets elsewhere.  I guess if you live in the are and it is convenient, but there are many other area vets that provide excellent care without such a high price tag. Read Less

I have been a client of Bryn Mawr Vet Hospital since 1995. During both emergencies and routine visits (including boarding) I have found the docs and staff to be of the highest quality. Yes, it is expensive but worth every cent. The vets are readily available to talk and always staff after hours as necessary. I suspect the negative reviews come from folks who either don't like spending money for vet care in the first place or are just generally unhappy. I would recommend any of the vets here without hesitation and have always appreciated their judgment and service. Read Less

This place is the worst ever. Do your pet a favor and avoid this place at all costs. Yes, the Main Line is expensive, and no matter where you go, vet services will cost you a nice chunk of change, but this place only cares about turning a profit. I went here because it was convenient--I could walk my dog here from where I was living. They were decent enough for basic check ups, but at some point, I came in more frequently because my dog kept on having diarrhea--a problem that they managed not to fix, by the way. They just ran lots of expensive tests, told me that everything was fine, and gave me random medications (such as dewormers) in an attempt to guess at the problem.Then, my dog started developing a small growth on her bottom eyelid. The first vet told me it was nothing to worry about, even though the tumor was getting larger. The second vet (also the owner of the clinic) told me that it was a tumor--but only after i asked him about it specifically (I came in for something else) and that it had to be removed to the tune of $400-$600. Both vets neglected to notice the growths that were developing on the inside of the other eye (I found those myself a few days later).There were occasions where I was promised a follow-up call, which of course never came. When I tried to get ahold of someone to answer a question over the phone, I was told that I'd have to wait for a call back to get an answer, which usually never came.Also, their front desk is intolerably slow. When trying to hand over the contents of my wallet to them after an appointment, I'd often have to wait a good 20 minutes for someone to show up and then figure out how to check me out. The kicker was when I'd decided that I'd had enough, and asked for a copy of my dog's medical records. They aggressively told me that this was impossible, and when I pressed, they told me that they needed the head vet/clinic owner's permission to give me this. Seriously? I know you're trying not to lose business and therefore you're making it as hard as possible for me to do this, but it's my right to have access to my dog's files.They also sell your basic pet supplies: treats, Frontline, bowls, leashes/collars, toys, weight loss medication for your fat pets (no joke--there was a huge ad for it behind the front counter). Be prepared to pay a lot, unless you discover the discount box (I bought a collar here for $4.99!). Finally, they do pet boarding here as well, but I can't say anything about that (from my experiences here, I felt that there was no way that I'd leave my dog in their hands without me watching). Tip: Go to Media Veterinary Hospital in Media, PA. It's a bit of a drive from Bryn Mawr, but so, so worth it. A friend who's a native of the area recommend the place to me, and I can't recommend them highly enough. Read Less