I have been to ark many times over the past 3 years, and while they are clean and friendly enough, I cannot get past their prices and unfair charges. My dog had some bloating and I was concerned about... Read More
I have been to ark many times over the past 3 years, and while they are clean and friendly enough, I cannot get past their prices and unfair charges. My dog had some bloating and I was concerned about it so they saw me sort of last minute. For the exam (they charged it as an emergency visit for some reason even though it was during normal business hours) and some other small tests I was charged $130.00. The other tests were not x-rays or blood tests or anything. Small tests that should not have been that much money. I also feel compelled to add that they will guilt trip you or scare you into taking the extra step and getting another test done or another procedure. Many times I had gone, and like many others, I was on a budget. I explained this to them and I was pressured into some other things I should not have been. If you go, even for a check up, be prepared to spend $100 or more. They'll find a reason to run more tests or whatever it is they do. I also need to add this. I had a one year old cat who was seen for a bladder blocked with crystals. To fix it, he needed a $1,300.00 surgery. At that moment I wasn't prepared to spend that, so instead of offering a payment plan or maybe 4 installments of the total, I was forced to euthanize my cat. They offered care credit but I didn't have enough credit history and I got denied. No option for in house line of credit or anything. No exceptions. So instead of my cat leading a healthy life, they gave me no option and he is now dead. I find that wrong that they were so concerned about the money side of it, they couldn't look past it to save my cats life. A true vet would have worked with me to help the cat. I have since found another vet that would put my cat or dog first, and money second.They will continue to be my back up vet as they are close and again, very clean, but I will never take my pets there by choice the first time around. Read Less