27 Reviews

Smithfield Animal Hospital

East Stroudsburg, Pennsylvania
Reviews
Joan Hannon
16 May 2024
REPORT
I recently had an extremely frustrating experience at Middle Smithfield Animal Hospital that I feel compelled to share. It began with a phone call to get an appointment with my very sick pet. The rece... Read More
I recently had an extremely frustrating experience at Middle Smithfield Animal Hospital that I feel compelled to share. It began with a phone call to get an appointment with my very sick pet. The receptionist Dawn informed me that it had been a long time since a rabies shot was given and I needed to pay for the office visit $70 and the rabies shot $32 upfront. I paid as instructed, but when checking out, she denied ever saying that. This led to an argument where she remained obstinate, making faces and clearly trying to provoke me. Already distressed about my pets health, I reacted by raising my voice and slamming my hand on the counter in frustration. I ended up leaving without a receipt for the $534 I had just paid for the services. My husband called soon after I left to request that the receipt be emailed to us. Although they said they would sent it, we never received it. We called again the next day to follow up, and once more, they failed to send the receipt. On the third day, I called to request the receipt again, but instead of resolving the issue, Dawn blocked my phone number. To top it all off, I then received a text stating that they were mailing my pet's records and I was no longer welcome at the clinic. This experience was deeply disappointing and unprofessional. Dawn's behavior was unacceptable, especially during a time when I was already under significant stress due to my pets condition. The lack of follow-through on sending the receipt and the eventual blocking of my number added unnecessary frustration to an already difficult situation. I hope Dr. Boe and Dr. Carney address these issues to prevent other clients from experiencing such lack of empathy and poor service Read Less
Anna
29 Aug 2022
REPORT
Great and professional staff. Easy to schedule an appointment. The doctor informed us about his every step. Everyone were gentle to our cat and made sure to reduce her stress level as much as possible... Read More
Great and professional staff. Easy to schedule an appointment. The doctor informed us about his every step. Everyone were gentle to our cat and made sure to reduce her stress level as much as possible. Read Less
John Contino
29 Jun 2018
REPORT
Really nice they know what they're doing with our lovely pets just special food is a little expensive I think
Holly Noel
25 Jun 2018
REPORT
This vet should not be allowed to practice on animals. I’ve lived here for 16years and had my first unfortunate event back in 2006 with him. I brought my 10yr old golden retriever here because he just... Read More
This vet should not be allowed to practice on animals. I’ve lived here for 16years and had my first unfortunate event back in 2006 with him. I brought my 10yr old golden retriever here because he just went from a vibrant dog to collapsing one day, so I brought our beloved boy to the closest Vet which was here. When we got there it was shortly after 4pm. They took us in and ran some blood tests and came back to us about 4:50pm. The vet told me “your dog is very very sick! He seems like he has been poisoned! We are closing for the day. You need to take him to a 24hr facility!” Confused and shocked and completely baffled I stumbled out to my truck with my teenage son as the Vet and his tech carried my poor dog to our truck so we could bring him elsewhere for emergency care. I drove from there to Rt 80W to head to Dr Wayne in Scotrun. Our poor dog laying lethargic on my sons lap in the back as I try to battle morons to the highway. Just before I got to the highway our poor dog began to gag and vomit — he then died on my sons lap!!! My poor son had his childhood dog die on his lap and stayed that way all the way to Scotrun!! Imagine as a mother, a pet owner for 10years, driving as safely as you can listening to your son sobbing and screaming your dogs name from here to Scotrun!! We pulled in to Dr Wayne’s and he RAN out to our truck and sadly confirmed he was gone. That rotten selfish Vet didn’t care about our dogs health!! He only cared that his business day was over!! I’ve never returned in all of these years. Until my now adult sons dog (who was 17) woke up one morning and collapsed. Again he only wanted to get him somewhere fast and figured MAYBE the Vet facility had improved over the last 10yrs. NOPE!! They made us wait an unbelievable amount of time considering the poor old guy couldn’t move. What the vet did next we couldn’t have know until it was too late. He ran blood work and confirmed he was in ESRD and given how old he was he needed to be put to sleep. We agreed it was best for the poor guy and he explained the process (we’ve been through it many times over 25yrs of having pets). We expected it to be quick, as our regular vet has responsibly done in the past with our other senior pets. NOPE he gave him and injection of SOMEthing and we thought okaybits time for goodbyes but the dog started having SEIZURES!!! We screamed and opened the back room door and he came in slowly and completely unaffected and said he only gave him the sedative part! Then tells us that when the sedative is given when there is organ shut down they will have seizures!!! THEN WHY IN HELL WOULD YOUR PURPOSELY TORTURE AN ANIMAL LIKE THIS!!!! We ordered him to immediately end our poor dogs suffering, which he did. My son has been forever scarred by this Veternarian. He ought to have his license revoked and this place should be shut the hell down!!! He is the epitome of a MONSTER!! Read Less
Sierra G.
22 May 2018
REPORT
Great place. Very knowledgeable and helpful.  Took our 85 pound Hovawart to them.  He was diagnosed quickly, received meds and is healing.  They know the area, what types of symptoms and risks are com... Read More
Great place. Very knowledgeable and helpful.  Took our 85 pound Hovawart to them.  He was diagnosed quickly, received meds and is healing.  They know the area, what types of symptoms and risks are common and how to treat.  City vets just don't have the experience or knowledge.New to the area.  Very good experience and our new long-term vet Read Less
Karen Pinson
3 May 2018
REPORT
Needed an emergency visit for my dog and not only did they accommodate within an hour but at an extraordinarily reasonable rate. I was ready for xrays but the exam was so comprehensive that I was assu... Read More
Needed an emergency visit for my dog and not only did they accommodate within an hour but at an extraordinarily reasonable rate. I was ready for xrays but the exam was so comprehensive that I was assured they were unnecessary. And he was 100% right. A shot and meds to go for pain and rest was exactly what my dog needed. They have me and our pack of 3 as clients for life! Read Less
wilson perez
2 May 2018
REPORT
The animal hospital was very clean. The staff was caring, compassionate and knowledgeable. My dog was sick and they took good care of her. I was very happy with their service.
The Lara
26 Apr 2018
REPORT
Saved my cat's life at a fraction of the cost I was being asked for in NYC. Been going to them for years since.
Mickey Hill
27 Feb 2018
REPORT
This is the establishment that I take my pet to for care. I Love My Pet and want nothing but the best for him. So this is the place I choose to take him and so far they have done a good job.
Krissy Schultz
17 Nov 2017
REPORT
Absolute 5 star. The amount or care and compassion shown for my kitten here was outstanding. I received a follow up call, for the concern of my boy before I could even call them! I really couldn’t hav... Read More
Absolute 5 star. The amount or care and compassion shown for my kitten here was outstanding. I received a follow up call, for the concern of my boy before I could even call them! I really couldn’t have asked for better! Thank you Dr. Sloan & your wonderful team ☺️ Read Less
Mary C.
14 Apr 2017
REPORT
Smithfield has made our two kitties so comfortable. Even our terribly shy Bengal isn't afraid to go in for his visits when there are "needles" involved. His vaccinations go by and he just purrs. We've... Read More
Smithfield has made our two kitties so comfortable. Even our terribly shy Bengal isn't afraid to go in for his visits when there are "needles" involved. His vaccinations go by and he just purrs. We've been to three vets in the area over the last seven years in search of our forever vet. A year ago we discovered Smithfield and are so very happy we did. Read Less
Rick Cummins
13 Apr 2017
REPORT
Staff is warm, friendly, very knowledgable, experienced, punctual. Services are accommodating and reasonably-priced. They provided a pet cage when my dog had emergency back surgery. I have great confi... Read More
Staff is warm, friendly, very knowledgable, experienced, punctual. Services are accommodating and reasonably-priced. They provided a pet cage when my dog had emergency back surgery. I have great confidence in them. Happy to give an eager recommendation! Read Less
Dave Atchley
10 Apr 2017
REPORT
I have been using Smithfield Animal Hospital for the last 5 years since I have been in PA, and I absolutely love them. I have 7 fur babies and never once had a complaint or problem with the care of my... Read More
I have been using Smithfield Animal Hospital for the last 5 years since I have been in PA, and I absolutely love them. I have 7 fur babies and never once had a complaint or problem with the care of my pets or the staff. The office is clean and never had a problem getting in for an appointment when needed. My pets have all been spayed and neutered there as well as had their annual vaccines. I would definitely recommend them to anyone who has pets and in need of medical care. My fur babies and I thank you all for everything you have done and we will see you when annual vaccines are due again. Read Less
jacob faber
9 Apr 2017
REPORT
I recommend this Hospital to all Pet Lovers, I took My Princess ( Chihuahua) here last week, she was not Eating, Drinking going to the Bathroom or Getting up, I was thinking the worse, on my way ther... Read More
I recommend this Hospital to all Pet Lovers, I took My Princess ( Chihuahua) here last week, she was not Eating, Drinking going to the Bathroom or Getting up, I was thinking the worse, on my way there. But after the Examination Dr Sloan, suggested a blood test, where he found Liver Issues, he Gave us Medicine and injected her as well, the next day, she did not show any improvement, feeling desperate, I called m to make an appt to put her down, I was not gonna put her in any more pain. Before heading to the Hosp I tried once again and offered something to eat, which!!!!! ate it all and asked for more!!!!!!!, Now she's barking pushing her sister anxious to see me approach her with her food, I am the Happiest and Grateful with God and Dr Sloan, and the Staff. Read Less
Sandra Q.
4 Apr 2017
REPORT
The service here is absolutely great. Because my mom barely knows English, the animal hospital has a bilingual veterinary technician and she was super helpful! The receptionist was also very kind and ... Read More
The service here is absolutely great. Because my mom barely knows English, the animal hospital has a bilingual veterinary technician and she was super helpful! The receptionist was also very kind and Dr. Sloan definitely knows what he is doing. You can most certainly tell that everyone who works here has compassion and cares about the wellbeing of your pets. Read Less
Claudia
4 Apr 2017
REPORT
I definitely recommend coming to this clinic! The people are very experienced and friendly, and when I went here with my father, who speaks nearly no English, they had another Spanish-speaker! This gr... Read More
I definitely recommend coming to this clinic! The people are very experienced and friendly, and when I went here with my father, who speaks nearly no English, they had another Spanish-speaker! This greatly relieved me because it can be tiring to translate everything for him, especially in a place where everybody is monolingual. I thank everyone who works here for making my experience great, and I will certainly come again. Read Less
Edgar M.
28 Mar 2017
REPORT
The Dr. and his staff are very professional as they are compassionate, knowledgeable and quick.  They were able to diagnose a serious illness to my pet Moochie. He was diagnosed with a cancerous growt... Read More
The Dr. and his staff are very professional as they are compassionate, knowledgeable and quick.  They were able to diagnose a serious illness to my pet Moochie. He was diagnosed with a cancerous growth in one limb. I am very thankful I went to Smithfield Animal Hospital as they saved the life of my beloved cat. Thank you all for being supportive and giving my pet excellent care during his stay at your hospital.  I will definitely recommend your services to my friends.Edgar and Moochie Read Less
Michael McNeely
14 Feb 2017
REPORT
Very caring and extremely professional staff!
Jessica Hilliard
2 Feb 2017
REPORT
Horrible staff! My dog was suffering and needed immediate hospital care instead wanted us to stay and get my money!!! All they were worried about was money!!! Gave us misinformation as well, just abso... Read More
Horrible staff! My dog was suffering and needed immediate hospital care instead wanted us to stay and get my money!!! All they were worried about was money!!! Gave us misinformation as well, just absolutely horrible people. Please do not bring your animals here!!!!! Read Less
Pat L.
2 Dec 2016
REPORT
stay far away.  this place ruined my elder dogs quality of life and I am devastated. Their attitude. ahh he is old anyway...daily care is now needed for my dog due to the negligence and carelessness o... Read More
stay far away.  this place ruined my elder dogs quality of life and I am devastated. Their attitude. ahh he is old anyway...daily care is now needed for my dog due to the negligence and carelessness of this vet...stay away for your dogs sake and yours. Read Less
Brian Dungan
28 Oct 2016
REPORT
Lacked any compassion in any way and clearly looked out for their financial gain before the well being for our poor little guy (dog). You will regret you decision walking through their door and subjec... Read More
Lacked any compassion in any way and clearly looked out for their financial gain before the well being for our poor little guy (dog). You will regret you decision walking through their door and subjecting you four legged member of your family to this "hospital". Take the chance of bringing your per here once, (and this is an absolute) once a time machine is invented, allowing you to go back in time and correct the mistake that you made. I'll never forgive myself by coming here and hope this review saves at least someone that you love.Read Less
Jason Hilliard
30 Jul 2016
REPORT
Worst experience of my life brought my dog in an emergency after call and conforming the could handle to issues but was made to wait and then told had to take her to a BETTER more competent animal hos... Read More
Worst experience of my life brought my dog in an emergency after call and conforming the could handle to issues but was made to wait and then told had to take her to a BETTER more competent animal hospital. Then was charged for the office visit. Read Less
Angela DesChenes
13 May 2016
REPORT
Vrey quick vist just to get my cat his shots..they were good with him and everything went well. A little expensive but this place is close from home and was the only vet in the area that would answer ... Read More
Vrey quick vist just to get my cat his shots..they were good with him and everything went well. A little expensive but this place is close from home and was the only vet in the area that would answer my call. Read Less
Kevin Veneski
29 Nov 2015
REPORT
kathleen.adams.142
20 Dec 2012
REPORT
I love the folks here from the receptionist, the tech(s) and the veterinarians. They have always been nothing BUT kind, considerate, compassionate and caring. I have brought my pets to them for 12 ye... Read More
I love the folks here from the receptionist, the tech(s) and the veterinarians. They have always been nothing BUT kind, considerate, compassionate and caring. I have brought my pets to them for 12 years. I have always been very happy Read Less
A Google User
6 Oct 2010
REPORT
I would give zero stars if I could. As someone who has a vet tech degree and has worked in the animal industry for 17+ years, I have seen some great and some not so great things. The receptionist wa... Read More
I would give zero stars if I could. As someone who has a vet tech degree and has worked in the animal industry for 17+ years, I have seen some great and some not so great things. The receptionist was rude, the hospital policies are clearly in place to overcharge a client as much as possible and the clinical skills of the vet tech and vet were questionable. I reluctantly brought in an animal in an emergency situation and rest assured I don't care if I have to drive another half hour I will never set foot in that place again. In no hospital that I've ever been to, as an employee or a client, has an emergency been told to sit and wait, or asked how payment would be made before the animal was even seen. In no hospital I've been to has any decent, competent veterinarian allowed an unskilled vet tech (assuming this person even has those credentials) to try in vain to administer euthanasia solution, only succeeding in blowing the vein and letting the animal's suffering go on for several minutes longer than necessary. I was appalled. This may be the place to take your perfectly healthy animal for a yearly physical if you don't mind being overcharged for an office visit and don't mind rude staff, but have a back up plan for when the time comes that your pet is either sick or injured because I don't believe this hospital to be competent in any way.Read Less
Rose F.
4 Aug 2010
REPORT
Not very nice.Have nothing good to say about the Receptionist she is not very nice. Having been using them for years, never a problem. Not sure if she is new but she thinks she owns the place. Not ver... Read More
Not very nice.Have nothing good to say about the Receptionist she is not very nice. Having been using them for years, never a problem. Not sure if she is new but she thinks she owns the place. Not very caring. I will never use this service again because of her. I will never refer anyone there. I have heard from several people this business has become just that a business not very caring about the pets. Read Less
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Please call
(570) 421-7738
2230 Milford Road
East Stroudsburg Pennsylvania 18301
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-16:00PM
Saturday
Sat
08:00AM-12:00PM
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Smithfield Animal Hospital

East Stroudsburg, Pennsylvania
(27)
2230 Milford Road
East Stroudsburg Pennsylvania 18301
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-16:00PM
Saturday
08:00AM-12:00PM
Joan Hannon
16 May 2024
REPORT
I recently had an extremely frustrating experience at Middle Smithfield Animal Hospital that I feel compelled to share. It began with a phone call to get an appointment with my very sick pet. The rece... Read More
I recently had an extremely frustrating experience at Middle Smithfield Animal Hospital that I feel compelled to share. It began with a phone call to get an appointment with my very sick pet. The receptionist Dawn informed me that it had been a long time since a rabies shot was given and I needed to pay for the office visit $70 and the rabies shot $32 upfront. I paid as instructed, but when checking out, she denied ever saying that. This led to an argument where she remained obstinate, making faces and clearly trying to provoke me. Already distressed about my pets health, I reacted by raising my voice and slamming my hand on the counter in frustration. I ended up leaving without a receipt for the $534 I had just paid for the services. My husband called soon after I left to request that the receipt be emailed to us. Although they said they would sent it, we never received it. We called again the next day to follow up, and once more, they failed to send the receipt. On the third day, I called to request the receipt again, but instead of resolving the issue, Dawn blocked my phone number. To top it all off, I then received a text stating that they were mailing my pet's records and I was no longer welcome at the clinic. This experience was deeply disappointing and unprofessional. Dawn's behavior was unacceptable, especially during a time when I was already under significant stress due to my pets condition. The lack of follow-through on sending the receipt and the eventual blocking of my number added unnecessary frustration to an already difficult situation. I hope Dr. Boe and Dr. Carney address these issues to prevent other clients from experiencing such lack of empathy and poor service Read Less
Anna
29 Aug 2022
REPORT
Great and professional staff. Easy to schedule an appointment. The doctor informed us about his every step. Everyone were gentle to our cat and made sure to reduce her stress level as much as possible... Read More
Great and professional staff. Easy to schedule an appointment. The doctor informed us about his every step. Everyone were gentle to our cat and made sure to reduce her stress level as much as possible. Read Less
John Contino
29 Jun 2018
REPORT
Really nice they know what they're doing with our lovely pets just special food is a little expensive I think
Holly Noel
25 Jun 2018
REPORT
This vet should not be allowed to practice on animals. I’ve lived here for 16years and had my first unfortunate event back in 2006 with him. I brought my 10yr old golden retriever here because he just... Read More
This vet should not be allowed to practice on animals. I’ve lived here for 16years and had my first unfortunate event back in 2006 with him. I brought my 10yr old golden retriever here because he just went from a vibrant dog to collapsing one day, so I brought our beloved boy to the closest Vet which was here. When we got there it was shortly after 4pm. They took us in and ran some blood tests and came back to us about 4:50pm. The vet told me “your dog is very very sick! He seems like he has been poisoned! We are closing for the day. You need to take him to a 24hr facility!” Confused and shocked and completely baffled I stumbled out to my truck with my teenage son as the Vet and his tech carried my poor dog to our truck so we could bring him elsewhere for emergency care. I drove from there to Rt 80W to head to Dr Wayne in Scotrun. Our poor dog laying lethargic on my sons lap in the back as I try to battle morons to the highway. Just before I got to the highway our poor dog began to gag and vomit — he then died on my sons lap!!! My poor son had his childhood dog die on his lap and stayed that way all the way to Scotrun!! Imagine as a mother, a pet owner for 10years, driving as safely as you can listening to your son sobbing and screaming your dogs name from here to Scotrun!! We pulled in to Dr Wayne’s and he RAN out to our truck and sadly confirmed he was gone. That rotten selfish Vet didn’t care about our dogs health!! He only cared that his business day was over!! I’ve never returned in all of these years. Until my now adult sons dog (who was 17) woke up one morning and collapsed. Again he only wanted to get him somewhere fast and figured MAYBE the Vet facility had improved over the last 10yrs. NOPE!! They made us wait an unbelievable amount of time considering the poor old guy couldn’t move. What the vet did next we couldn’t have know until it was too late. He ran blood work and confirmed he was in ESRD and given how old he was he needed to be put to sleep. We agreed it was best for the poor guy and he explained the process (we’ve been through it many times over 25yrs of having pets). We expected it to be quick, as our regular vet has responsibly done in the past with our other senior pets. NOPE he gave him and injection of SOMEthing and we thought okaybits time for goodbyes but the dog started having SEIZURES!!! We screamed and opened the back room door and he came in slowly and completely unaffected and said he only gave him the sedative part! Then tells us that when the sedative is given when there is organ shut down they will have seizures!!! THEN WHY IN HELL WOULD YOUR PURPOSELY TORTURE AN ANIMAL LIKE THIS!!!! We ordered him to immediately end our poor dogs suffering, which he did. My son has been forever scarred by this Veternarian. He ought to have his license revoked and this place should be shut the hell down!!! He is the epitome of a MONSTER!! Read Less
Sierra G.
22 May 2018
REPORT
Great place. Very knowledgeable and helpful.  Took our 85 pound Hovawart to them.  He was diagnosed quickly, received meds and is healing.  They know the area, what types of symptoms and risks are com... Read More
Great place. Very knowledgeable and helpful.  Took our 85 pound Hovawart to them.  He was diagnosed quickly, received meds and is healing.  They know the area, what types of symptoms and risks are common and how to treat.  City vets just don't have the experience or knowledge.New to the area.  Very good experience and our new long-term vet Read Less
Karen Pinson
3 May 2018
REPORT
Needed an emergency visit for my dog and not only did they accommodate within an hour but at an extraordinarily reasonable rate. I was ready for xrays but the exam was so comprehensive that I was assu... Read More
Needed an emergency visit for my dog and not only did they accommodate within an hour but at an extraordinarily reasonable rate. I was ready for xrays but the exam was so comprehensive that I was assured they were unnecessary. And he was 100% right. A shot and meds to go for pain and rest was exactly what my dog needed. They have me and our pack of 3 as clients for life! Read Less
wilson perez
2 May 2018
REPORT
The animal hospital was very clean. The staff was caring, compassionate and knowledgeable. My dog was sick and they took good care of her. I was very happy with their service.
The Lara
26 Apr 2018
REPORT
Saved my cat's life at a fraction of the cost I was being asked for in NYC. Been going to them for years since.
Mickey Hill
27 Feb 2018
REPORT
This is the establishment that I take my pet to for care. I Love My Pet and want nothing but the best for him. So this is the place I choose to take him and so far they have done a good job.
Krissy Schultz
17 Nov 2017
REPORT
Absolute 5 star. The amount or care and compassion shown for my kitten here was outstanding. I received a follow up call, for the concern of my boy before I could even call them! I really couldn’t hav... Read More
Absolute 5 star. The amount or care and compassion shown for my kitten here was outstanding. I received a follow up call, for the concern of my boy before I could even call them! I really couldn’t have asked for better! Thank you Dr. Sloan & your wonderful team ☺️ Read Less
Mary C.
14 Apr 2017
REPORT
Smithfield has made our two kitties so comfortable. Even our terribly shy Bengal isn't afraid to go in for his visits when there are "needles" involved. His vaccinations go by and he just purrs. We've... Read More
Smithfield has made our two kitties so comfortable. Even our terribly shy Bengal isn't afraid to go in for his visits when there are "needles" involved. His vaccinations go by and he just purrs. We've been to three vets in the area over the last seven years in search of our forever vet. A year ago we discovered Smithfield and are so very happy we did. Read Less
Rick Cummins
13 Apr 2017
REPORT
Staff is warm, friendly, very knowledgable, experienced, punctual. Services are accommodating and reasonably-priced. They provided a pet cage when my dog had emergency back surgery. I have great confi... Read More
Staff is warm, friendly, very knowledgable, experienced, punctual. Services are accommodating and reasonably-priced. They provided a pet cage when my dog had emergency back surgery. I have great confidence in them. Happy to give an eager recommendation! Read Less
Dave Atchley
10 Apr 2017
REPORT
I have been using Smithfield Animal Hospital for the last 5 years since I have been in PA, and I absolutely love them. I have 7 fur babies and never once had a complaint or problem with the care of my... Read More
I have been using Smithfield Animal Hospital for the last 5 years since I have been in PA, and I absolutely love them. I have 7 fur babies and never once had a complaint or problem with the care of my pets or the staff. The office is clean and never had a problem getting in for an appointment when needed. My pets have all been spayed and neutered there as well as had their annual vaccines. I would definitely recommend them to anyone who has pets and in need of medical care. My fur babies and I thank you all for everything you have done and we will see you when annual vaccines are due again. Read Less
jacob faber
9 Apr 2017
REPORT
I recommend this Hospital to all Pet Lovers, I took My Princess ( Chihuahua) here last week, she was not Eating, Drinking going to the Bathroom or Getting up, I was thinking the worse, on my way ther... Read More
I recommend this Hospital to all Pet Lovers, I took My Princess ( Chihuahua) here last week, she was not Eating, Drinking going to the Bathroom or Getting up, I was thinking the worse, on my way there. But after the Examination Dr Sloan, suggested a blood test, where he found Liver Issues, he Gave us Medicine and injected her as well, the next day, she did not show any improvement, feeling desperate, I called m to make an appt to put her down, I was not gonna put her in any more pain. Before heading to the Hosp I tried once again and offered something to eat, which!!!!! ate it all and asked for more!!!!!!!, Now she's barking pushing her sister anxious to see me approach her with her food, I am the Happiest and Grateful with God and Dr Sloan, and the Staff. Read Less
Sandra Q.
4 Apr 2017
REPORT
The service here is absolutely great. Because my mom barely knows English, the animal hospital has a bilingual veterinary technician and she was super helpful! The receptionist was also very kind and ... Read More
The service here is absolutely great. Because my mom barely knows English, the animal hospital has a bilingual veterinary technician and she was super helpful! The receptionist was also very kind and Dr. Sloan definitely knows what he is doing. You can most certainly tell that everyone who works here has compassion and cares about the wellbeing of your pets. Read Less
Claudia
4 Apr 2017
REPORT
I definitely recommend coming to this clinic! The people are very experienced and friendly, and when I went here with my father, who speaks nearly no English, they had another Spanish-speaker! This gr... Read More
I definitely recommend coming to this clinic! The people are very experienced and friendly, and when I went here with my father, who speaks nearly no English, they had another Spanish-speaker! This greatly relieved me because it can be tiring to translate everything for him, especially in a place where everybody is monolingual. I thank everyone who works here for making my experience great, and I will certainly come again. Read Less
Edgar M.
28 Mar 2017
REPORT
The Dr. and his staff are very professional as they are compassionate, knowledgeable and quick.  They were able to diagnose a serious illness to my pet Moochie. He was diagnosed with a cancerous growt... Read More
The Dr. and his staff are very professional as they are compassionate, knowledgeable and quick.  They were able to diagnose a serious illness to my pet Moochie. He was diagnosed with a cancerous growth in one limb. I am very thankful I went to Smithfield Animal Hospital as they saved the life of my beloved cat. Thank you all for being supportive and giving my pet excellent care during his stay at your hospital.  I will definitely recommend your services to my friends.Edgar and Moochie Read Less
Michael McNeely
14 Feb 2017
REPORT
Very caring and extremely professional staff!
Jessica Hilliard
2 Feb 2017
REPORT
Horrible staff! My dog was suffering and needed immediate hospital care instead wanted us to stay and get my money!!! All they were worried about was money!!! Gave us misinformation as well, just abso... Read More
Horrible staff! My dog was suffering and needed immediate hospital care instead wanted us to stay and get my money!!! All they were worried about was money!!! Gave us misinformation as well, just absolutely horrible people. Please do not bring your animals here!!!!! Read Less
Pat L.
2 Dec 2016
REPORT
stay far away.  this place ruined my elder dogs quality of life and I am devastated. Their attitude. ahh he is old anyway...daily care is now needed for my dog due to the negligence and carelessness o... Read More
stay far away.  this place ruined my elder dogs quality of life and I am devastated. Their attitude. ahh he is old anyway...daily care is now needed for my dog due to the negligence and carelessness of this vet...stay away for your dogs sake and yours. Read Less
Brian Dungan
28 Oct 2016
REPORT
Lacked any compassion in any way and clearly looked out for their financial gain before the well being for our poor little guy (dog). You will regret you decision walking through their door and subjec... Read More
Lacked any compassion in any way and clearly looked out for their financial gain before the well being for our poor little guy (dog). You will regret you decision walking through their door and subjecting you four legged member of your family to this "hospital". Take the chance of bringing your per here once, (and this is an absolute) once a time machine is invented, allowing you to go back in time and correct the mistake that you made. I'll never forgive myself by coming here and hope this review saves at least someone that you love.Read Less
Jason Hilliard
30 Jul 2016
REPORT
Worst experience of my life brought my dog in an emergency after call and conforming the could handle to issues but was made to wait and then told had to take her to a BETTER more competent animal hos... Read More
Worst experience of my life brought my dog in an emergency after call and conforming the could handle to issues but was made to wait and then told had to take her to a BETTER more competent animal hospital. Then was charged for the office visit. Read Less
Angela DesChenes
13 May 2016
REPORT
Vrey quick vist just to get my cat his shots..they were good with him and everything went well. A little expensive but this place is close from home and was the only vet in the area that would answer ... Read More
Vrey quick vist just to get my cat his shots..they were good with him and everything went well. A little expensive but this place is close from home and was the only vet in the area that would answer my call. Read Less
Kevin Veneski
29 Nov 2015
REPORT
kathleen.adams.142
20 Dec 2012
REPORT
I love the folks here from the receptionist, the tech(s) and the veterinarians. They have always been nothing BUT kind, considerate, compassionate and caring. I have brought my pets to them for 12 ye... Read More
I love the folks here from the receptionist, the tech(s) and the veterinarians. They have always been nothing BUT kind, considerate, compassionate and caring. I have brought my pets to them for 12 years. I have always been very happy Read Less
A Google User
6 Oct 2010
REPORT
I would give zero stars if I could. As someone who has a vet tech degree and has worked in the animal industry for 17+ years, I have seen some great and some not so great things. The receptionist wa... Read More
I would give zero stars if I could. As someone who has a vet tech degree and has worked in the animal industry for 17+ years, I have seen some great and some not so great things. The receptionist was rude, the hospital policies are clearly in place to overcharge a client as much as possible and the clinical skills of the vet tech and vet were questionable. I reluctantly brought in an animal in an emergency situation and rest assured I don't care if I have to drive another half hour I will never set foot in that place again. In no hospital that I've ever been to, as an employee or a client, has an emergency been told to sit and wait, or asked how payment would be made before the animal was even seen. In no hospital I've been to has any decent, competent veterinarian allowed an unskilled vet tech (assuming this person even has those credentials) to try in vain to administer euthanasia solution, only succeeding in blowing the vein and letting the animal's suffering go on for several minutes longer than necessary. I was appalled. This may be the place to take your perfectly healthy animal for a yearly physical if you don't mind being overcharged for an office visit and don't mind rude staff, but have a back up plan for when the time comes that your pet is either sick or injured because I don't believe this hospital to be competent in any way.Read Less
Rose F.
4 Aug 2010
REPORT
Not very nice.Have nothing good to say about the Receptionist she is not very nice. Having been using them for years, never a problem. Not sure if she is new but she thinks she owns the place. Not ver... Read More
Not very nice.Have nothing good to say about the Receptionist she is not very nice. Having been using them for years, never a problem. Not sure if she is new but she thinks she owns the place. Not very caring. I will never use this service again because of her. I will never refer anyone there. I have heard from several people this business has become just that a business not very caring about the pets. Read Less
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