I called with an emergency. My dog had surgery 3 days prior for over 200 stones blocked in her urethra. It was a Sunday afternoon, so my vet was closed. Woman on the phone said they couldn't do anything because there was surgery involved. I explained the surgery to her. I told her my dog can barely urinate and when she does it is bloody. I also told her my vet said to make sure she is urinating properly, if not to call you. She told me, if she gets real lethargic then bring her in. Apparently they don't care. Seemed like I was bothering her as my dog was urinating blood and in pain! Read Less

My baby dog got into some cream she shouldn't have and it raised her calcium levels to life threatening. Our regular vet Dr. Grimshawe transferred her her to get the medical care she need over night. now granted they are expensive but without both Dr. Chrstiansen and our regular vet she surely would have died. Dr. Christiansen didn't have the meds he needed but called Hamot hospital and even though we had to go get them, he didn't have to call or go out of his way for our dog and I am truly grateful to him for doing what needed to be done to get those meds. A million times thank you!!!!! Read Less

Praise the Lord that this place is available. When it’s 2:00AM on Christmas Eve.... and your puppy is dying from an allergic reaction.... guess who is open and ready to save it’s life.... this place is. Anyone that complains about their pricing, is being unrealistic and ignoring what service they offer. They told me the pricing up front. Just like we do. The hours and service make them priceless. They deserve 10 stars. We have 2 miniature dachshunds that are 13 years old. They have helped save both of them multiple times. I know many others that love their service and I hope they have a gmail account so they can share their story. Look at their hours! Thank you! Hours of Operation Weekends 2pm Saturday through 8am Monday Week Nights 8pm - 8am Monday through Friday Holidays 24 hour care during these major holidays: New Year's Day Memorial Day 4th of July Labor Day Thanksgiving Christmas Those hours are amazing. Thank you sooo much for your services! Read Less

Having read the previous reviews I felt i had to share my experience. I was extremely apprehensive about taking my dog there when he suddenly got sick last night because I had read them. They were the only emergency vet so I had no choice. While I agree it's extremely expensive I don't understand why you would expect otherwise. The staff there was very kind and understanding. My poor baby was very sick and at no point was I pressured to go the very expensive route and try and save him. When I told the vet of my decision he actually agreed with me and said that was the best choice. Not even 10 min later before they could set up so I could say goodbye to my friend he passed away on his own. I have no words for how kind and caring these people were to me today, especially when there aren't words to make anyone feel better. I would take any animal I had back there if I ever needed to. I would of paid anything if I had thought that there was a way to save my dog. Read Less

We came here because our dog was attacked by a pitbull. He had puncture wounds on his neck. I can't say alit about the price because the owner of the port that attacked is reimbursing us, so money wasn't an issue. The staff there were incredibly friendly and caring. When we came to pick our dog up, he actually was slipping into shock, so we had to come back 2 hours later (ended up being 4 hours because his temp was still not nornal). I asked to see my dog because I was at work when this attack happened and I didn't see him all day, and after a couple minutes, they let is back. They kept us in the loop and really understood our concerns. They were great. :) Read Less

Brought my senior cat late at night after driving through a blizzard from Cambridge Springs. She was falling over, pupils completely dilated on both sides. They took her to the back and did blood work. Brought her to a room and called me in. My poor girl was struggling to stay upright while the woman (who said she was a vet) told me that 1. She has a brain tumor 2. Her "mentation" is poor. 3. She is blind. Even though her symptoms were sudden. Her suggestion was to take her to Pittsburgh for an MRI (at $3.000) but I should consider her age (15) before spending that much. She then gave her a shot for nausea, though I repeated told her she had NOT thrown up. $500 later I left with my poor cat in no better shape. My best friend googled her symptoms and I took her to her regular dr the next day with the googled suggestion. Google was right SHE HAD HIGH BLOOD PRESSURE and had had a stroke!!!! This woman calls herself an emergency vet. I beg to differ. If she had a finger that could do a google search then I might call her a dr. She was terrible. My cat suffered needlessly because of her. DO NOT TAKE YOUR PET THERE IF YOU HAVE AN EMERGENCY. THEY ONLY WANT YOUR MONEY AND DON'T CARE ABOUT ANYTHING BUT MONEY. Bottom line...google symptoms, you'll get a better vet! Read Less

I had to bring my cat here because it was late at night and he suddenly got sick. Well the vet on duty was very friendly and did not sugarcoat anything, and gave me the inevitable news that no pet owner wants to hear. The doctor and the staff was very caring and understood the hard decision that I had to make and allowed me time to cry and process the situation. They allowed me time to say goodbye to him one last time before he crossed over the rainbow bridge. I would take my animals here again if I need to because I feel they will do their job and are respectful. Thank you for being such a great staff. Read Less

This was the absolute worst experience I've ever had with a vet. Our cat unfortunately passed on the way there and they were going to do a cremation. We decided we wanted to have an autopsy to see if her condition was genetic because we have her litter mate and wanted to cancel the cremation. They literally forced their staff to hold my dead pets body hostage saying we had to agree (and sign paperwork stating) to bring her back to be cremated because they didn't want to lose the money. Mind you, we owed them no money. They charged us a hundred dollars to walk in the door and be told our cat was dead. I spoke with one of the owners and was shocked by her condescending attitude and lack of empathy. I had to threaten to call the police before the in house vet gave us our cats body! The desk staff were nice and I feel bad for anyone who has to work at this place under such management. Read Less

This is Ashley Swanson the Practice Manager at Warren Vet Hospital. I just want to let everyone know that the staff and Veterinarians at this hospital are absolutely wonderful. We had to bring our pup in over the weekend and they were so loving and caring. What a wonderful place! Thank you all so so much. Ashley, Savanna, Connie, GiGi (Charlotte), Mike and Wes. Read Less

Awful and unprofessional. Crying and ringing the doorbell after a long drive, no answer until I rang it a bunch of times, upon finally responding, "its 100$ before we do anything"... no hello, no sorry for your wait... then having to prove my maiden name vs my married name though I had many cards to match and address as well, my poor dog throwing up in the waiting room while no one else is even there, filled out paper work, then finally girl returns and says how cute my dog is drooling (it was yellow vomit)... then back to explaining and showing my i.d. and my credit cards and showing other credit cards, she had already verified my address, my social sec card wasn't enough! ... "ma'am I can't verify this is really you", how long ago did your name change (if I had said a week ago would that have been ok?), we can't except this card, ... so as I go to get out my debit card or ask for this elusive dr I stopped and thought about just who is going to be touching my dog??? I decided there was no way this money hungry place and girl and whoever the Dr behind the grungy door was would even be qualified to help my poor guy. We left. Read Less

This place is a joke. Our pet had an injured leg and they did nothing but try to up sell us and did nothing to help the injured leg. They went right in to taking leg off or putting the pet that was 1 1/2 years old to sleep. They gave a bogus X-Ray that they had no reults for or wouldn't show us the results to...... etc etc Read Less

I took my dog in last night because she was having an allergic reaction to a bee sting and her eyes were swelling / filling up with fluid. The staff was incredibly kind, helpful and thorough! They quickly treated my dog, and asked us to wait just to ensure that the vaccinations she received were effective. Thank you NWPA Pet Emergency Center! Read Less

The vet missed that our puppy had a completely fractured olecranon after he had been attacked by three pit bulls. She showed us the xray and told us it was normal for a puppy's bones not to be fused. We assumed she knew best. We followed the advisement of the vet and did a follow up with our regular vet three days later. Our vet caught that our little puppy had this fracture and immediately recommended surgery. Our poor little fella was in extra pain that we didn't know about because of a vet that was too busy to actually do her job correctly. When the place is so busy, another vet should be called in to help. Not only did she miss this, but she also said that he seriously needed some obedience training because he wouldn't calm down to be examined, a) he had just been attacked and b) my husband and I couldn't be in the room with him. Read Less

I would give it no stars if possible. All they care about is the money. The first thing she said to when I called ahead saying we were coming in with my friends dog was telling me of the 120 copay and the additional costs based on the services they needed to provide. When we got there she took her dog into a room that no one was aloud to go into and then continued with additional costs that were now over 500 dollars. No part of this animal hospital is about animals. Don't ever put your animals through it. Read Less

The staff was professional and courteous. The vet was detailed and competent in his diagnosis. They handled the care of our dog Chico with care and concern. It is great to have a place to take a pet in an emergency. I am happy to know that this service, which runs from 8:00pm to 8:00am, is available.Read Less