We have been very pleased with the doctors and staff who are all professional, friendly, and great with our dogs. Their evening and weekend hours make it possible for us to get appointments when we need them. I highly recommend them. Read Less

Exceptional staff, very loving compassionate and kind without exception. With each visit any person I encounter there from technicians to office manager and anyone else not working on my pet is friendly and affectionate just the same. Im was taking my dogs and cats to doctor Caslow 20 years ago and recently had to go back for care for a reptile. Dr. Treese addressd my reptile and clearly is very intelligent and caring. I've lifelong experience with pet keeping and pet husbandry and I can tell you that this animal hospital is exceptional Read Less

The entire staff are pet lovers, truly pet lovers! Everyone was very kind inconsiderate and affectionate even staff that we're not working on my pet but just interacted in the office. And this was after 8 p.m. at the end of they're very long day! Also rare that they are skilled with reptiles such as tortoises and lizards. Very good doctor Read Less

Highly competent and friendly staff. In addition to doing an excellent job with our golden doodle's surgery (and a very good price too boot!) I could tell they genuinely cared about both our dog and us. Excellent follow-up. 10/10 would recommend. Read Less

I always have a great experience at ESAH and I know my furry friends and my exotics are in the best of hands! I won't go anywhere else. *3 dogs, 4 cats, 2 sugar gliders, 2 ball pythons, 1 bearded dragon, 1 veiled chameleon, and pear tree, but no partridge. :) * Read Less

my baby, Hank, went in to get neutered last week. I was obviously more nervous that he was, but the reassured me that he would be fine. he was running around like old self after about 4 days. i was supposed to keep him calm for 7 days. that didn't hasppen but he's doing great. thanks to everyone, I would definitely recommend them. Read Less

Dr Kelley was our vet this time. He was professional but also very pleasant. We have been going to East Suburban for many years and have always been satisfied regardless of who we see. Our dogs have had surgeries, infections and just about anything you can think of and have been treated effectively. Unfortunately we have had to euthanize three of our dogs there. The staff members are very compassionate in these situations and allow you to participate to the degree you choose. I probably will never go anywhere else and highly recommend them. Read Less

I love Dr Caslow & his staff. I've been going there for years. I had a golden doodle with liver disease & they were wonderful with both my animal & myself. They did everything they could for her. She had to be put down in the end. They couldn't have been more helpful. I have another dog now & still take her to ESA. Read Less

I have been going here since I moved into the area about 9 years ago. It is relatively easy to get an appointment here as they have hours in the evening and Saturdays. They can even see you on Sunday for an emergency. All of the doctors are very nice. My dog sees Dr. Yeloushan. He has been very good to us and has taken good care of my current dog as well as my last dog. I would and have recommend them. Read Less

I've been taking my fur babies here for years and they've always received top notch care. The staff is great, and I can't say enough good things about Dr. Caslow. He's been terrific in diagnosing and treating my 2 kitties. I appreciate the dedication and compassion everyone gives to my pets here. Keep up the wonderful work! Read Less

We had a great experience here! My parents and I were in town to see family when we found a large lump on our Max's belly that developed quickly and scared us. We called in at about 6pm to see what we could do and they squeezed us in after hours. They didn't even know us and were so welcoming and caring. They did an ultrasound and aspirated the lump, got his prescriptions and everything within an hour. They did such a great job and we really appreciated the help. Katie at the front desk, Erin and Dr.Kelly were who we met and were all wonderful! Read Less

They care more about money than anything else. Last year we needed to board our dogs and they needed a nasal spray 'shot' in order to be boarded. I called to make an appointment for both of my dogs, two weeks before our vacation, but they said they only had appointments the day before our vacation. I explained that this was the day before our vacation, and that I wanted my dogs to have the shots a couple of days in advance so that I could make sure that they didn't have any reaction. That didn't matter to them. We got to the appointment right on time, and by the time that we checked in, it was 5 minutes after our appointment. I will say, they were busy that day. So, after we checked in, the staff said to take a seat. OK, pretty usual stuff. We waited for 35 minutes in the 'lobby'. I turned to my husband and said, "Everyone is coming and going, but we are just sitting here". I asked when we would be seen. The staff said she would ask, and that we were next. We sat back down. 25 more minutes pass. At this point, my dogs needed to pee. I told the lady at the desk we would be outside for five minutes, just to let the dogs pee. She said fine. When we got back, I asked when we would be seen. She went to the back and asked. She said we were next. I looked at my husband and said, let's go. The lady said, "But you're next". I sighed, sat back down, and we waited ANOTHER 20 minutes. I got up, told the desk lady that our time was valuable too, and that this office had punished us enough for being late. Sure enough, she just shrugged her shoulders. This was the first time that we were ever late to a dog appointment, and they decided they would punish us by making us wait for hours, knowing that our dogs needed this for boarding because our vacation was the next day and we were flying out. The kicker on the whole thing? We called the kennel and explained what happened, and they said we could purchase and give the live vaccine from a local tractor market. HAHAHA!!! We gave our dogs their vaccine, AND saved a good $200 dollars!!! HAHAHA!! We have since found a fantastic, caring, vet in Plum Borough called the Holiday Park Animal Hospital. So, in the end, the Joke is on East Suburban Animal Hospital!! HAHA! Keep punishing your customers and their owners! Based on what I hear at three different dog parks, MANY people feel the way I do. Read Less

The care went down hill. The 3 vets and staff left to open their open practice. Murrysville Veterinary Associates in the Pat Catans hospital I transferred all my pets and am not looking back. Don't pay more for out dated and below par service.Read Less

This practice has been in Murrysville for a very long time and through the years many of our pets have gone there. However earlier this year 3 veterinarians and multiple other staff members left. The lost the family atmosphere and the pets are suffering. It's very hard to get an appointment and they have raised their prices. With being a client with them for so many years it was hard to find another vet, but I did. They have Appointments at $28 rather than $60 at East Suburban. Please think twice before going to this practice. Our pets deserve better care. Read Less

For our most recent appointment, the vet was at least 45 minutes behind schedule and no one mentioned this after I signed in, or during the 20+ minutes when I was walking my dog around their parking lot. Stuff happens, no big deal. But a simple heads-up would've gone a long way... Additionally, one of the main reasons we picked this vet in the first place is because they're located close to our home, and we thought this would be convenient for any urgent issues. But when we had a true emergency with one of the dogs a couple of months ago, we were referred by East Suburban to an emergency ASPCA hotline. It often takes several phone calls to get through to the receptionist without getting a busy signal, and the information we've received when we've asked different questions at appointments hasn't been particularly helpful. We plan to find a different vet for our pets' next visit. Read Less

For our most recent appointment, the vet was at least 45 minutes behind schedule and no one mentioned this after I signed in, or during the 20+ minutes when I was walking my dog around their parking lot. Stuff happens, no big deal. But a simple heads-up would've gone a long way... Additionally, one of the main reasons we picked this vet in the first place is because they're located close to our home, and we thought this would be convenient for any urgent issues. But when we had a true emergency with one of the dogs a couple of months ago, we were referred by East Suburban to an emergency ASPCA hotline. It often takes several phone calls to get through to the receptionist without getting a busy signal, and the information we've received when we've asked different questions at appointments hasn't been particularly helpful. We plan to find a different vet for our pets' next visit. Read Less

I came home yesterday and noticed Trooper's eye was bloodshot and discharge running from it. I called to see if I could have him seen that evening. I was given appt. that night at 8:15p.m. I was amazed how late they are there. He got a very thorough exam from Dr Miller and medication. This isn't the first time I needed to get my babies in that day and they have always accommodated me and our pets. I start to go there when I was referred to Dr Carlow for surgery on Prowler's ACL. He was so good with him we switched to these vets for all our pets. I feel like we are part of a family. Read Less

I found two kittens and called all the vets in the surrounding area for them to be seen. They were able to squeeze us in the next day unlike everyone else who wanted to wait a week or longer. We had zero wait when we arrived. We were seen immediately. Everyone was incredibly friendly and welcoming. Prices were very reasonable. I will definitely continue bringing my kitties to East Suburban! It was a wonderful experience and their hours are great for working mommies of fur babies. Thank you for the excellent care! Read Less

Just wanted to thank everyone for all your help and kindness today. Thanks Dr Miller I feel relieved we are ruling things out. And the medication for nausea and vomiting. So sorry Molly threw up in the office. Think it's time for a nap for me. Been along day. Read Less

Best veterinarian clinic I have ever been to. The staff is fantastic. They all love animals. I rarely wait longer than a few minutes. The doctors are great, especially Dr. Ackerman. She is so full of postive energy. I take my German Shepherd there and he actually likes going to the vet! I can't say enough about this clinic. They are wonderful people who truly care. Several years ago I rescued a kitten from the street that was near death. I took it to the clinic. They worked on her but were unable to save her. I wept and left.and gave her a proper burial. A few days later I received a card from the clinic signed by all the doctors and staff, expressing their sorrow at my loss. This is the kind of people they are. Read Less

Went on a Sunday and had never been there before. Our pup had scratched his ears to the point of bleeding and had fleas. They vet, Dr. S, was very helpful and informative. Treated his wounds and gave him a shot for the itching. Also gave us a pill for the fleas and a collar. Very good and quick service. We will go back! Read Less

The absolute best aspect of ESAH is quite simply, the PEOPLE who work there. They are supremely competent professionals who provide outstanding service and care for our cats, but more than that, they are some of the most kind-hearted, caring, and compassionate human beings I've ever had the pleasure of dealing with. They treat the furry members of our family, like they are members of THEIR family, and they treat my wife and I with great respect and consideration. We started bringing our pets there over 13 years ago, and we will never, never, go anywhere else. Saying "thank you" simply cannot express the fullness of gratitude we have for the wonderful doctors, technicians and staff of ESAH. Read Less

I have been a client for nearly 10 years and recommend the practice to friends and neighbors alike. From Barb at the front desk to Dr. Miller, Dr. Schweingruber, and Dr. St. John my dog and 3 cats have had exceptional care along with assistance in getting in to see specialists at PESV when my senior dog was suddenly going blind. Read Less

They treated my very shy , scared and sick kitty with proffesionlism and especially Dr.Caslow, with kindness.  Although I was very confused and upset at the time, the workers took the time to explain things to me and understand.....  So very grateful.  After many good years of very good service, I had switched to someone else who was closer. I am just very glad I made the choice to go back to East Suburban Animal Hospital....... Read Less

I would never go anywhere else other than East Suburban again! They are the absolute best! My boyfriend and I got a puppy who began to seize and it was terrifying. We took him to another vet at first and they told us to wait it out and it MIGHT go away. We didn't like this answer and wanted to get a second opinion so we came to East Suburban because it was recommended by family and friends. Dr. Schweingruber is absolutely amazing! She was so knowledgeable, comforting, and she did everything she could to get to the bottom of our puppy's seizing. It's been about a month and our boy Aslan is seizure free and back to being a puppy! Dr. Schweingruber is a blessing and I could not be more thankful for her help. I would recommend her to everyone. Read Less

This is the worst place to take pets. I would never take one of my animals to this butcher shop. I watched them literally torture my mother's cat to death. She went in for a sick visit and found out the cat was having heart failure and needed to be put down. I remained in the room during the procedure. It took them 25 min and 3 different people in this tiny room repeatedly sticking the poor cat with needles. They tried all four legs over and over, sticking the cat 30+ times with needles before shaving the cats throat and stabbing her repeatedly in the throat using such force that at one point they removed one of the needles from the cats throat and it was bent in half. This poor animal suffered for 25 minutes while they tortured it and all I could do was watch in horror, disgust and disbelief. What should have been a quick, painless procedure turned into a nightmare. This is by far the worst veterinarian establishment in the area. Absolutely disgustingRead Less

I took my dog here to have his torn ACL fixed, upon referral from his usual vet. Everything went well and Dr. Caslow was a nice enough guy, but my advice to you is that if you take your dog here for surgery and they give you the option of taking him home or leaving him overnight, TAKE YOUR DOG HOME AS SOON AS YOU CAN. When my dog was admitted, they told me he'd stay overnight. When the surgery was over, they said I could pick him up that evening. I wasn't sure what I should do, since they're the professionals, and I felt that an overnight stay would be better for him. Granted, he'd be there alone for most of the night, but I figured he'd be so out of it, he'd sleep through the night and be fine in the morning. It's not that I didn't want him home; I just thought that an overnight stay would be the best thing for him since they are the professionals and it's WHAT THEY TOLD ME THEY WERE GOING TO DO. So I asked Dr. Caslow what he thought was better, and he said my dog would do better at home, but the choice was still up to me. So I decided to bring him home and I'm so glad I did. It was a long and difficult night, but had I left him at the vet, he would have been alone, terrified, and in massive amounts of pain. He's never had surgery before other than his neutering, so I didn't know what exactly to expect, but after getting through night one of recovery, I don't know why I was given a choice or why having him stay was the default option. I was up all night with him trying to make him comfortable, and if he'd been left at the vet, he would have been absolutely miserable. I'm just a dog owner. I don't know what these procedures are like. When I asked them what would be better for the dog, I should have been TOLD WITH CONFIDENCE that my dog needed to come home, not wishy-washily suggested to that it would be better but not necessary. I was clearly confused and having a hard time with the decision, so it would have been nice to have been given enough information to make the right choice. Everything else with my experience here was just fine, so if god forbid I needed this procedure done again, I'd gladly come back here, so this review is intended to be more of an advisory than a criticism. Just remember that when you bring your pet in, be sure to ask lots of specific questions, and remember that your pet WILL be better off with you; not alone in a kennel with no one to give him his pain pills or take him outside. Read Less

I like that the same techs have been there for years. You need constant personal so they know you and our pets. When my dog was sick one vet almost took her home to keep watch. That's above and beyond. Dr. Caslow is just the best. I'm not a trusting sort no matter how good someone is. I've actually argued with vets and been proven right and accepted apologies so this review has some merit. Read Less

I became a customer here when I was 14 with my first guinea pig, at the old location, ans brought in several birds as well. ..now my kids each have a piggie (currently 3 piggies). I've taken all 3 of my dogs here; god rest bear, my first born. If it wasn't for the quick action and attentiveness of Dr houlihan and Dr St John towards loki, he wouldn't have made it to his 2nd birthday with his unrelenting form of epilepsy. Bear wouldn't have had the last 2 years of her life without Dr S and houlihan. Dr S gave me hope and a care package to temporarily "fix" her of the stubborn diabetes. Dr houlihan was always there for any questions or concerns up to the bitter end...just a phone call away!! The staff is absolutely wonderful! They recognize me and my furbabies whenever I come in and are always sympathetic when I call in all spastic. Highly recommend this vet practiceRead Less

Often our perceptions of a practice are at least partially influenced by the outcome of the treatment provided. Despite an unwanted outcome, I highly recommend this practice and will continue using it for my dogs in the future. I lost my 9 year old Siberian Husky to Osteosarcoma a few months ago. I had been bringing "Yukon" to East Suburban since Dr Caslow performed a successful CCL surgery 4 years ago. I was so impressed by the treatment then, that I switched over to his practice permanently. I have always been impressed by the friendliness and professionalism of his staff and all of his veterinarians. Yukon was diagnosed correctly and early, and all my options were clearly spelled out, with the pros and cons as well as the costs of each. We all did our best and were able to give him a pain free period, albeit a short one. I was touched deeply by the kindness shown by everyone we met towards us. I trust them completely and am secure in the knowledge that they did everything they could to help my pet. Read Less

They do not care about your pet. Came in because my dog was feeling bloated and they did a fecal, urine, blood test, water test, wanted to put her in an ultrasound machine, and then prefer another scope test. All totaling $800 in three days. I'm going to find a new vet that cares about my animal, not about money. Read Less

i absolutly love this place! the nicest staff and doctors ive ever dealt with! they were so comforting and supportive to us and handled our pets so lovingly. i would and have highly recommended east suburban animal hospital Read Less

We have been happy with the services of ESAH since 1992- and trust me- I am one neurotic pet owner. They compassionatly saw us throught the entire life/death of one of our dogs- and we are quite satisified with the surgeries, check ups, and follow up care that our present 2 dogs have received. We schedule our check ups with Dr Miller-but have seen all of the docs in the practice ( through the years ) through the years and always felt we ( and our dogs ) were in competent care. I highly recommend this group. Read Less

I have to disagree with the above post. Our puppy has been seen there for the past 8 months by various vets within their practice. When they diagnosed his condition and realized he was in need of immediate care that they could not provide they never mentioned payment. They sent us to AVETS to start treatment immediately and simply mailed us a bill for the balance of that evenings visit. They have been compassionate and warm to all of us throughout our treatments for our pup. I am in tears almost everytime we are in there and I feel they care almost as much as I do for our little guy. They have been extremely helpful with advice and I have to say in comparison to the other hospitals we have used, they are very reasonably priced.Read Less

After having lab testing done on our 15 year old cat, Dr. Abt told us that our cat had a turmor on this thyroid gland and that he need surgery to have it removed. After cutting open our cat, Dr. Abt found NOTHING!!! She said that mabye there was a mix up at the lab. Our 15 year old HEATHY cat had UNNECESSARY SURGERY!!! DO NOT TAKE YOUR BELOVED PETS TO THIS VET!!! Read Less

I remember taking my pets to this office about 15 years ago and getting a ""bad vibe"". However, I moved out of State and just moved back after 13 years. I had a pet who was in the process of dying and in serious pain. When I took the animal in, to have him put to sleep I sensed again a cold feeling in the office. No compassion. Moreover, when we went back to the room where the proceedure was to occur, they insisted I pay them right then, asking me to write the check on the cold steel table my dying pet was laying on. When the Vet came in and I expressed my concern over this ""Payment Practice"", he simply shrugged his shoulders and suggested I could take my pet to another vet. He was very condescending and insensitive. Well, taking my Pet to another vet is EXACTLY WHAT I DID!!! I found a compasionate Vet at the Companion Animal Clinic on 286 and would never set foot in East Suburban Animal Hospital again. It's my resolute opinion that they could care less about Pets, but care only about YOUR MONEY. Read Less