56 Reviews

Gilbertsville Veterinary Hospital

Gilbertsville, Pennsylvania
General Info
"Celebrating the bond between you and your pet."
At Gilbertsville Veterinary Hospital, our mission is to maintain the highest standards in veterinary medicine, sound business practices and professionalism with our patients and clients. Dr. Mark W. Hanlon and his wife, Diane S. D. Hanlon purchased the veterinary hospital in 1993 and grew the hospital centered on their core values. Gilbertsville Veterinary Hospital has been providing exceptional veterinary care for the residents of Gilbertsville and surrounding communities. The hospital has a team of professionals that love what they do and challenge themselves daily to provide the best quality veterinary care for your pet(s). The hospital uses the latest advances in the veterinary industry with full body and dental digital radiology, ultrasound, the latest surgery monitoring equipment, in-house laboratory as well as maintaining the hospitals AAHA (American Animal Hospital Association) accreditation. Through our teams advanced training, we deliver our services with great care, respect and compassion for you and your pet. On behalf of our entire GVH team we welcome you to our practice and thank you for your trust in us.
Reviews
Theresa
16 May 2022
REPORT
Our 13.5 year old dog developed a lump the size of a half dollar which bled time and time again dispite our best efforts to treat and bandage the area. Our current vet who had been doctoring her for 6... Read More
Our 13.5 year old dog developed a lump the size of a half dollar which bled time and time again dispite our best efforts to treat and bandage the area. Our current vet who had been doctoring her for 6 weeks told us we needed to see a surgeon to have the mass removed. No one was able to see her within sooner than 2 weeks. We called GVH and to our surprise and delight, they were able to see her that day. At this point her mass was continuing to bleed and grow. They were able to see her and perform the necessary surgery in a matter of 24 hours. I cannot say enough about the attentive staff and Dr. Hanlon. They went out of their way to accommodate our dog when no one else could. GVH is now our Veterinarian. Read Less
Kirkland
16 Mar 2022
REPORT
On 03/04/2022, our dog Claude, a year old healthy black Labrador Retriever, was neutered at GVH. By Sunday, Claude had developed a 7 pound fluid bubble on his chest/rib cage area. On 03/07, we took ... Read More
On 03/04/2022, our dog Claude, a year old healthy black Labrador Retriever, was neutered at GVH. By Sunday, Claude had developed a 7 pound fluid bubble on his chest/rib cage area. On 03/07, we took Claude back to GVH and, without performing any labs, Dr. Alivernini diagnosed him with a seroma. Claude's condition continued to worsen and on 03/09/2022, we took Claude to VRC where he was diagnosed with a septic abdomen, slipped into shock and underwent emergency surgery. By 03/10/2022, Claude's kidneys shut down and we had to make the difficult decision to end his pain. Throughout our ordeal, Dr. Alivernini was cavalier about the situation and treated us like we were overreacting. She still has not contacted us regarding Claude's death Read Less
Andy B.
27 May 2019
REPORT
We are from Colorado and I was traveling with my dog In Pennsylvania. She recently had a cyst removed from her back and so she had staples on her back while she healed from surgery. We came here to ha... Read More
We are from Colorado and I was traveling with my dog In Pennsylvania. She recently had a cyst removed from her back and so she had staples on her back while she healed from surgery. We came here to have her staples removed. I think the ladies name was Brenda who was so nice to my dog and fed her like 50 treats. My dog gets nervous easily and they made her feel comfortable. The popped the stitches out while a tech scratched my dogs face. It was a good experience overall, and we were in and out. They were on the high end of pricing from my experience but my dog got a good chunk of that back with all the treats she ate while being there. Thanks guys, moving back to PA soon so I will probably see you again. Read Less
Katrina B.
9 Nov 2018
REPORT
I just moved to the area and started seeing Gilbertsville Vet for my three large dogs.  The staff is friendly and everything has been great, no complaints and they typically have appointments availabl... Read More
I just moved to the area and started seeing Gilbertsville Vet for my three large dogs.  The staff is friendly and everything has been great, no complaints and they typically have appointments available. I would recommend them. Read Less
Kelly Y.
11 Aug 2018
REPORT
Best vet I have ever seen hands down. Everyone there really cares. They were quick to get me in for an emergency. I highly recommend them. There are cheaper places to go but if you want to know your p... Read More
Best vet I have ever seen hands down. Everyone there really cares. They were quick to get me in for an emergency. I highly recommend them. There are cheaper places to go but if you want to know your pet is getting the best care, take your pet to Gilbertsville Veterinary. Read Less
Alison W.
24 Jul 2018
REPORT
Love the staff at Gilbertsville Vet. They are so caring and understanding and do everything they can to make your anxious pet feel calm and welcome. The Dr's are wonderful and I am so happy they're cl... Read More
Love the staff at Gilbertsville Vet. They are so caring and understanding and do everything they can to make your anxious pet feel calm and welcome. The Dr's are wonderful and I am so happy they're close to our new house! Read Less
Sandy Moore
5 Jul 2018
REPORT
Love everyone at Gilbertsville vet. Especially Dr C who took great care of Opie who had a torn ACL.❤
Susan Reitnauer
27 May 2018
REPORT
Helped a friend take their sick cat there. They where kind and friendly the place is clean. It is $50.00 just for the appointment then the costs of what they do for her and the cat another $50.00 so a... Read More
Helped a friend take their sick cat there. They where kind and friendly the place is clean. It is $50.00 just for the appointment then the costs of what they do for her and the cat another $50.00 so all together a $100.00 vet bill but the cat is doing better it had upper respiratory infection. Read Less
Tifanie S
12 May 2018
REPORT
Wonderful doctors and staff. Dr Helfer is my favorite doctor there. She is working with me and my cat to figure out her health concerns without making me go broke. Kitty seems to be doing well with Dr... Read More
Wonderful doctors and staff. Dr Helfer is my favorite doctor there. She is working with me and my cat to figure out her health concerns without making me go broke. Kitty seems to be doing well with Dr Helfer's help. Highly recommend these doctors. :) Read Less
Kendra Grebe
6 May 2018
REPORT
They botched a simple procedure on my dog & treated us terribly after it was all through. When we voiced our concerns they blamed us for having the surgery done in the first place. I will never go her... Read More
They botched a simple procedure on my dog & treated us terribly after it was all through. When we voiced our concerns they blamed us for having the surgery done in the first place. I will never go here again. Read Less
Rob Casper
3 May 2018
REPORT
This is the best place to go for your pets. Everyone is so compassionate, especially when you have an emergency. My wife (Dolly) and I highly recommend Gilbertsville Veterinary Hospital. .
Choc C.
27 Apr 2018
REPORT
The people at Gilbertsville Veterinary Hospital are caring people. Dr. Theodore has been informative about the problems our dog has faced in the past and helping us to give him a better life.
Karen Pypniowski
5 Mar 2018
REPORT
Dr. Theodore is the best. Super knowledgeable and ensures your understanding before your appt.concludes. She is also very sensitive, as a dog owner herself, of the importance of our pets in our live... Read More
Dr. Theodore is the best. Super knowledgeable and ensures your understanding before your appt.concludes. She is also very sensitive, as a dog owner herself, of the importance of our pets in our lives. Read Less
JT Krupa
25 Feb 2018
REPORT
Very compassionate, very honest and knowledgeable staff, hours are fantastic for appointments, can't recommend them enough!
Marie C.
21 Feb 2018
REPORT
They so were so sweet to me and my dog.  My dog was so sick and my old vet couldn't see us.  They took us and helped us get our boy back to health.  Really great people to work with.
Rupi Singh
19 Jan 2018
REPORT
I won't take my reptiles anywhere else! Dr C is incredibly knowledgeable when it comes to exotics. He complimented the look of my juvenile ball python, which has a newer, rare gene combo. He knew exac... Read More
I won't take my reptiles anywhere else! Dr C is incredibly knowledgeable when it comes to exotics. He complimented the look of my juvenile ball python, which has a newer, rare gene combo. He knew exactly what gene it was, so I could tell he keeps up with recent developments in reptile breeding and reptile health. Read Less
Jim C.
18 Jan 2018
REPORT
Very good staff! Both my pet and I enjoy visiting Gilbertsville Veterinary Hospital.
barbara helwig
16 Dec 2017
REPORT
This is a great get to visit if you have let birds. Dr. Coniglio is an expert in bird care.
Miriam L.
25 Nov 2017
REPORT
Dr. Helfer is The Best!!! I'm hesitant to recommend her veterinarian services only because it'll make getting an appointment with her more diff than it already is, but she gives the facts, doesn't up-... Read More
Dr. Helfer is The Best!!! I'm hesitant to recommend her veterinarian services only because it'll make getting an appointment with her more diff than it already is, but she gives the facts, doesn't up-sell, is honest & personally cares about my pets. In short, a terrific veterinarian ! Read Less
Loretta McGlory
20 Oct 2017
REPORT
The folks in here are so personable and so professional. They really do take great care of our pups, and do care about each one they see.
stephen palladino
1 Jun 2017
REPORT
Cant even give the place one star need negative star option.... Staff is nice but the real question do they know what there doing? NO , Do they care about the animals NO, Do they care about anything b... Read More
Cant even give the place one star need negative star option.... Staff is nice but the real question do they know what there doing? NO , Do they care about the animals NO, Do they care about anything but the money NO, If you want to go there for a shot or a check up your fine anything more DO NOT DO IT, C-section you will get the puppies back cold and the mother will die 7 minutes after getting her home! I am not making this story up I am not exaggerating! I think to myself well maybe they will do something for me considering the price since i paid 1200.00 to have my dog get sub par care and die. nope not a thing. Then one of the puppies gets sick crashing im not home my wife runs over there in a panic.... I think well this is the time they are going to show me some compassion for what happen i go to pick the puppy up after a day of oxygen and some fluids 350.00 when i say puppy i mean new born... So yeah if you want to go to this place for something like shots, check up, etc.. your fine you will be charged full price but they can handle that.... But the second surgery comes into play RUN dont walk. Also im not the only one to lose there dog in the last year to a c-section i know personally of 3 others.... Read Less
Linda H
24 Apr 2017
REPORT
Friendly, knowledgeable, compassionate, no long waits, follow up calls. Local, easy access. Nice family atmosphere.
Andrew Leffel
20 Mar 2017
REPORT
Went here for my dog because he was in pain due to him falling and hurting himself the first vet said to put him on bed rest for 4 -6 weeks and he would be fine. 4-6 weeks later we take him back becau... Read More
Went here for my dog because he was in pain due to him falling and hurting himself the first vet said to put him on bed rest for 4 -6 weeks and he would be fine. 4-6 weeks later we take him back because he was not any better, so we see another vet who works there, they say he has a slipped disc and prescribed pain killers and a steroid and tell us to come back for a follow-up when the steroids run out. 1 year later my dog is still not better we go for follow-up they give us a different painkiller and the steroids are now to be weened off not once was a blood test given. A friend of mine tells me that prolonged use of steroids could cause diabetes which I was not told and had no idea. So we took dog to another vet office they immediately do an x-ray and blood test which an x-ray was never taken at Gilbertsville vet. Turns out my dog has had Lymes disease for some time now and we are waiting to see the results of the x-rays and now we have to see if my dog has Cushing's disease due to the prolonged use of steroids. My wife and are never going back here again. Read Less
Suzanna Eakin Hanby
22 Feb 2017
REPORT
I cannot even find the words to describe how incredible my experience was with Dr. John Coniglario. He took care of my blue and gold macaw and was wonderful. I have had Sadie to a couple other vets an... Read More
I cannot even find the words to describe how incredible my experience was with Dr. John Coniglario. He took care of my blue and gold macaw and was wonderful. I have had Sadie to a couple other vets and believe me when I say those appointments did not go well - they either lost their temper at her shenanigans or were afraid of her. So I was very apprehensive about taking Sadie in but she needed veterinary attention. I was also hopeful that it would go well and I would finally at long last find an avian vet. And to my relief and delight, I have. I am still in awe of how he and his assistant handled her - she is a difficult customer to say the least! I cannot say enough good things about this physician and his expertise with birds. If you have a bird and have been searching for an avian vet without success, I highly recommend Dr. Coniglario. I would drive hours if I had to to get my birds to him.Read Less
Carol Moyer Vose
21 Jan 2017
REPORT
Love the staff there. very caring. dr hanlin, is the best! !!
Tara McGuire
23 Dec 2016
REPORT
Dr Hanlon is the absolute best! The most compassionate, sincere care ever! He takes his time explaining everything and doesn't rush! Absolutely love this place!
Nicholas Zatz-O'Connell
14 Dec 2016
REPORT
My dog managed to get himself stuck in his choke collar and was too scared to let me cut him loose without becoming aggressive. The Operations Manager Todd had me come in and took care of my big guy i... Read More
My dog managed to get himself stuck in his choke collar and was too scared to let me cut him loose without becoming aggressive. The Operations Manager Todd had me come in and took care of my big guy in about 3 minutes. Great service and great people! Read Less
Michael Benner
6 Dec 2016
REPORT
Gilbertsville Veterinary was very receptive to our special requests with our new puppy. Dr. Arms was very informative and helpful.
Jennifer Drakas
24 Oct 2016
REPORT
Gilbertsville Veterinary Hospital is the best! I would highly recommend them! The doctors and staff are very knowledgeable and your pets care is always there number one priority. They have been caring... Read More
Gilbertsville Veterinary Hospital is the best! I would highly recommend them! The doctors and staff are very knowledgeable and your pets care is always there number one priority. They have been caring for my pets for 10 years now and I couldn't be happier!!!Read Less
Robert G.
15 Oct 2016
REPORT
They are the best. I have been taking pets to them for 20 years and I wouldn't consider anywhere else.
Janda Thiemann Solazzo
8 Sep 2016
REPORT
Dr Helfer is wonderful!! She knew exactly what was wrong with my cat just by examining her. Did blood work and she was right. She is very kind and genuinely cares about our pets.
Mac M.
7 Sep 2016
REPORT
Took my cat in after she had been lost for a month. They were great! It was the first time I'd ever taken a pet to the vet (just adopted the cats 4 months ago) and everything was easier (and cheaper) ... Read More
Took my cat in after she had been lost for a month. They were great! It was the first time I'd ever taken a pet to the vet (just adopted the cats 4 months ago) and everything was easier (and cheaper) than I expected. They are my vet from now on! Read Less
Shutz T.
14 Aug 2016
REPORT
Gilbertsville Vet is an extraordinary facility.  Dr Mark Hanlon and his staff are top notch.  We travel over an hour to have our pups cared for here.  Always clean and service with a smile.  Their ent... Read More
Gilbertsville Vet is an extraordinary facility.  Dr Mark Hanlon and his staff are top notch.  We travel over an hour to have our pups cared for here.  Always clean and service with a smile.  Their entire staff have your pet's health and needs in mind; from routine shots to an unexpected lab result.  Your pet has a health advocate at Gilbertsville Vet. Read Less
Dori Ann Hennessey
30 Jul 2016
REPORT
Gilbertsville Vet really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating? They always fit me in, even if it's an emergency, and are willing t... Read More
Gilbertsville Vet really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating? They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed. To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch. (PS - Dr. Helfer is the best!) Read Less
Tammie Arms
26 Jul 2016
REPORT
Even though they are located in a smaller city, these guys have managed to master combining the warmth and caring you feel from the small town vet (explained everything thoroughly) with the profession... Read More
Even though they are located in a smaller city, these guys have managed to master combining the warmth and caring you feel from the small town vet (explained everything thoroughly) with the professionalism and modern technology you would see at a larger city location. Such a refreshing combination. We also noticed the place is so clean, despite handling pets all day. My hubby suffers bad allergies and was barely bothered by being there. They have more then exceeded our expectations and did such a wonderful job helping us get our Golden Doodle back on her feet again. Would highly recommend them to anyone who loves their pets and wants the best care. Read Less
Bonnie Rotz
3 Jul 2016
REPORT
The entire staff at Gilbertsville Veterinary Hospital is very friendly, knowledgeable & compassionate. I've been there for well visits, sick visits & for the difficult decision at the end of my pet's... Read More
The entire staff at Gilbertsville Veterinary Hospital is very friendly, knowledgeable & compassionate. I've been there for well visits, sick visits & for the difficult decision at the end of my pet's life. The front desk employees are always friendly on the phone & in the office. Besides also being friendly, the techs are very knowledgeable & care for my pets while in their care. All of the veterinarians are wonderful! They always spend time with us during our appointments, answering any questions or concerns I may have. I will always trust them for the health of my pets! Read Less
Kelly D.
2 Jul 2016
REPORT
Patient, caring and affordable vets. We've been taking our fur and feathered kids there for over 10 years. Compassionate people who love their job and take their time to make sure you understand what'... Read More
Patient, caring and affordable vets. We've been taking our fur and feathered kids there for over 10 years. Compassionate people who love their job and take their time to make sure you understand what's going on. I wouldn't go anywhere else. Read Less
Shannon W.
4 Jun 2016
REPORT
Great experience every time we walk through the doors, from the front desk staff to the vet techs and the doctors.  We love this office and how treat our fur kids.  So happy we became part of the Gilb... Read More
Great experience every time we walk through the doors, from the front desk staff to the vet techs and the doctors.  We love this office and how treat our fur kids.  So happy we became part of the Gilbertsville Vet family !!! Read Less
Bob Wagner
4 May 2016
REPORT
Great service, The Doctor calls you back and front counter tecks our friendly.
Heather Ohala
25 Apr 2016
REPORT
We brought our 1 1/2 year old dog in to get him checked because he refused to eat or keep any water down and was acting funny. Our previous vet said they couldn't get him in for a few days but we knew... Read More
We brought our 1 1/2 year old dog in to get him checked because he refused to eat or keep any water down and was acting funny. Our previous vet said they couldn't get him in for a few days but we knew something was very wrong and was urgent. The people at the front desk were extremely nice and the doctors were very accommodating. We found out after they kept him over night, monitored him, did blood tests and X-rays that he had complete kidney failure. We had one obvious choice so our puppy didn't suffer anymore. Our frustration was with our previous vet because we brought the symptoms that related to that up about a year ago such as the amount of water he was always drinking, and without doing tests said that he was just dehydrated. Gilbertsville did their best to make him comfortable and were EXTREMELY sincere when giving us bad news and comforting us during our hard time. I really do feel they did everything they could to help us and I would recommend them to anyone. We also got a hand written card in the mail about a week later, which really touched us, our dog was everything to us and they were just so great to us. Read Less
Dominic Orlando
13 Jan 2016
REPORT
We take 3 cats and our chihuahua here. Great service overall and easy to get an appointment. All the doctors have been nice and we are happy to have such good service close by.
Dori Hennessey
8 Jan 2016
REPORT
I can't write enough about how wonderful Gilbertsville, and Dr. Helfer specifically, are. From routine checkups to emergency visits and late-night phone calls, to helping us send Mollie to the Rainbow... Read More
I can't write enough about how wonderful Gilbertsville, and Dr. Helfer specifically, are. From routine checkups to emergency visits and late-night phone calls, to helping us send Mollie to the Rainbow Bridge, these group of people are educated, kind, and empathetic. You can't ask for more Read Less
Mark M.
10 Dec 2015
REPORT
This vet is absolutely amazing.  Their staff is incredibly sweet and caring, and the veterinarians have been incredibly knowledgeable, caring and compassionate with both my previous dog and my current... Read More
This vet is absolutely amazing.  Their staff is incredibly sweet and caring, and the veterinarians have been incredibly knowledgeable, caring and compassionate with both my previous dog and my current one.  I would recommend them to anyone, at any time. Read Less
Sandy Huzzard
30 Sep 2015
REPORT
I just want to Thank Dr Hanlon for his wonderful and loving care of our Sierra. You have been helping us since day one and I know that Sierra loved to see you and always had kisses for you. The comp... Read More
I just want to Thank Dr Hanlon for his wonderful and loving care of our Sierra. You have been helping us since day one and I know that Sierra loved to see you and always had kisses for you. The compassion that you share with families when they are upset and need advise is phenomenal. Thank you for helping us during the most difficult of times. God bless you. Love and licks from Sierra and her loving mom and dad. Sandy and Jack Read Less
Dori H.
22 Sep 2015
REPORT
This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating?They always fit me in, even if it's an emergency, and are willing to have ph... Read More
This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating?They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed.To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch. Read Less
Wendy Watson Wadsworth
17 Jul 2015
REPORT
Excellent only touches the surface! Where do you start when the people who care for your animal friends treat you like family! You feel safe & everyone is there for you & cares. I had an experience wh... Read More
Excellent only touches the surface! Where do you start when the people who care for your animal friends treat you like family! You feel safe & everyone is there for you & cares. I had an experience when my Aussie Didgeri-Do-Da-Day who was diagnosed with stomach cancer. Didgeri & I were treated with respect & love as we went through this journey with an outcome that was not good. I could have never handle the emotions attached to the loss of my young dog without the compassion everyone showed toward Didgeri, myself & my family. You all mean so much to my family & I. Thank you for the care you gave Didgeri & the care you continue to give to my animal friends. Most important of all thank you for your professionalism & friendship over the years. You are the best! :) PS ..... Thanks Michelle for informing me of this Facebook page! LOL Blessings to you all :) :) :)Read Less
Amber Boalton
10 Dec 2014
REPORT
Knowledgeable and Professional.. I recently was in search of a new Vet for my 4 Dogs. I knew Winston my Schnauzer was in need of a dental cleaning. I called to schedule an appointment and the front d... Read More
Knowledgeable and Professional.. I recently was in search of a new Vet for my 4 Dogs. I knew Winston my Schnauzer was in need of a dental cleaning. I called to schedule an appointment and the front desk staff was amazing. They made scheduling an appointment very easy. I was scheduled with Dr. Smith a few says later. Dr. Smith was great with Winston. He educated me on Winston's teeth and why it was important to take care of them. He made me feel very comfortable. Winston went in for his cleaning and was home the same day. The Techs were also great in going over all the instructions for his at home care. He was in no pain and back to him self the next day with few limitations. They treated Winston like one of there own! I will be recommending them to everyone I know! Read Less
Divea Mashriqi
10 Sep 2014
REPORT
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and... Read More
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and their first/ONLY suggestion was to put him to sleep. No tests were done just was told it most likely might be a genetic problem and he might be in pain. I was not there for that appointment my husband was but they convinced my husband the best thing is to put him to sleep. My second problem with this kitty killing place is recent. We took our kitten Picachu in to get checked up and fix her butt problem. We were told 75% of kittens had her problem and its a no big deal procedure we would have her back within a few hours. ( they didn't keep her over night) The next morning we wake up to find she cannot move an inch of her body! She was paralyzed! She was an extremely active kitty before getting the surgery. We take took her back to see whats going on and they admit to most likely giving her too much gas during the surgery. The one nurse also said her butt problem fell back to normal before surgery but they went ahead and did it anyway just to make sure. They then tell us it does't look good and to put her to sleep. No big deal right? She started turning purple due to her brain swelling up and lack of oxygen so we were forced to let them put her to sleep. I am extremely upset! These animals are family! Its a vets job to fix the problem and find solutions. Not to only have the option of putting pets to sleep, which is the only thing this place is good at. We have two more healthy cats which we will be keeping away from this place.Read Less
Divea M.
9 Sep 2014
REPORT
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and... Read More
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and their first/ONLY suggestion was to put him to sleep. No tests were done just was told it most likely might be a genetic problem and he might be in pain. I was not there for that appointment my husband was but they convinced my husband the best thing is to put him to sleep. My second problem with this kitty killing place is recent. We took our kitten Picachu in to get checked up and fix her butt problem. We were told 75% of kittens had her problem and its a no big deal procedure we would have her back within a few hours. ( they didn't keep her over night) The next morning we wake up to find she cannot move an inch of her body! She was paralyzed! She was an extremely active kitty before getting the surgery. We take took her back to see whats going on and they admit to most likely giving her too much gas during the surgery. The one nurse also said her butt problem fell back to normal before surgery but they went ahead and did it anyway just to make sure. They then tell us it does't look good and to put her to sleep. No big deal right? She started turning purple due to her brain swelling up and lack of oxygen so we were forced to let them put her to sleep. I am extremely upset! These animals are family! Its a vets job to fix the problem and find solutions. Not to only have the option of putting pets to sleep, which is the only thing this place is good at. We have two more healthy cats which we will be keeping away from this place. Read Less
Alyssa P.
9 Aug 2014
REPORT
Love this vet! All my animals are always taken care of really well. A bit pricey but definitely worth it. I would recommend this vet to everyone. They will always be my first choice is veterinary care... Read More
Love this vet! All my animals are always taken care of really well. A bit pricey but definitely worth it. I would recommend this vet to everyone. They will always be my first choice is veterinary care. Read Less
Trish Stone Seidle
11 Jul 2014
REPORT
I used to be a client here when Dr. Monschein owned it. I have been without animals for 4 years now and brought my first "small dog" here today. I was wondering if it could still be as good as in the ... Read More
I used to be a client here when Dr. Monschein owned it. I have been without animals for 4 years now and brought my first "small dog" here today. I was wondering if it could still be as good as in the "olden days". Well, let's just say that my new little guy is rather finicky with new people. Dr. Helfer had no problems with him and was very knowledgeable and helpful with my questions. Everyone was ver nice and helpful! Thank you! Read Less
Michelle M.
25 Dec 2013
REPORT
Being a veterinary technician I am very critical. I was impressed when I first walked in and there was immediately a fresh clean smell and there was also separate areas for dogs, cats and birds. The s... Read More
Being a veterinary technician I am very critical. I was impressed when I first walked in and there was immediately a fresh clean smell and there was also separate areas for dogs, cats and birds. The staff are very professional and very educated. They took there time during each office visit, listened to my needs and my pets needs which is very important to me.  Yes they are a bit pricey but  you definitely get what you pay for.  I was not only impressed with both office visits but also i received followup phone calls to check on my animals both times.  They are an AAHA accredited animal hospital which says a lot as well.  I was very impressed with Dr Jill Kulig and how she handled my very anxious dog who normally is a total biting growling mess at a vet office at her prior veterinarians but here she was excellent and much more at ease because the staff handled her with care and patience and were not fearful of her.  I will continue to use this animal hospital. Read Less
Laura L.
11 Aug 2013
REPORT
Awesome experience at the vet! Dr. Hanlon was amazing with our rescue Cattle dog Boomer. She can be a little choosey one who she likes and he was extremely patient and gentle with her. Usually its in ... Read More
Awesome experience at the vet! Dr. Hanlon was amazing with our rescue Cattle dog Boomer. She can be a little choosey one who she likes and he was extremely patient and gentle with her. Usually its in and out at the vets but he actually took his time and answered all ( there was a lot) my questions about the what itfs and side effects. Plus as a bonus the girls at the desk fawned over Boomer. Highly highly recommended! Read Less
Andrew R.
12 Mar 2013
REPORT
Good staff. Vet handles our very energetic dog well while on his checkup.   I would recommend this place to others.
Tina B.
2 Jan 2013
REPORT
There prices are a little high. For the most part the Vet's are great! They do have a turnover in Vet.
VINTAGE48
19 Oct 2009
REPORT
This is really an excellent practice. I have taken my two cats here for about 5 years now and I'm always impressed with how gentle these docs are. They listen attentively and answer ""dumb owners"" qu... Read More
This is really an excellent practice. I have taken my two cats here for about 5 years now and I'm always impressed with how gentle these docs are. They listen attentively and answer ""dumb owners"" questions with a straight face and a good deal of patience. I have learned a lot about what makes my cats ""tick"". They are also ""open"" to the ideas of a more holistic approach to animal care, which isn't usual for the average ""pill popper"" Vet in my experience. They never keep us waiting more than 5 minutes, which is important with a wiggly animal in a carrier, and the office staff is friendly; never too busy to answer questions and always seem to be in a good humor. I especially like the separate dog and cat entrances; if you have a dog that likes to chase cats, you don't want them coming face-to-face with them at the Vet's office! If your kitty is afraid of dogs, the last thing you need is to walk through a room filled with dogs with an already nervous cat in the carrier. The office is very well thought out that way. It is always clean and doesn't have any unpleasant odors. They have recently developed a website where you can go to access information about your pet. If you aren't sure what shots your pup or kitty needs, you can get that information ""on line"". Maybe more vets are doing this but this was the first time I'd run into it and I love the idea. The prices are more reasonable than many vets I've been to in the past and I unhesitatingly recommend this practice to anyone who regards their pets as members of their family. I never have the feeling that they are padding their bill with unnecessary items or that they are trying to talk me into other procedures that may not be needed as I have run into with other Vets in my area. If you are unhappy with your current Vet, please check these people out. I have frequently recommended them to folks who are unhappy with their current Vet. The only ""CON"" that I have (and it is personal to me) is that they are over 20 miles from where I live! That distance could mean a matter of ""life or death"" in an emergency and is something to consider. I would love to see them open a branch closer to my neighborhood. That shows how good they are! Read Less
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(610) 367-4744
1538 East Philadelphia Avenue
Gilbertsville Pennsylvania 19525
Business Hours
Monday
Mon
08:00AM-19:30PM
Tuesday
Tue
08:00AM-19:30PM
Wednesday
Wed
08:00AM-19:30PM
Thursday
Thu
08:00AM-19:30PM
Friday
Fri
08:00AM-19:30PM
Saturday
Sat
08:00AM-16:00PM
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Gilbertsville Veterinary Hospital

Gilbertsville, Pennsylvania
(56)
1538 East Philadelphia Avenue
Gilbertsville Pennsylvania 19525
"Celebrating the bond between you and your pet."
At Gilbertsville Veterinary Hospital, our mission is to maintain the highest standards in veterinary medicine, sound business practices and professionalism with our patients and clients. Dr. Mark W. Hanlon and his wife, Diane S. D. Hanlon purchased the veterinary hospital in 1993 and grew the hospital centered on their core values. Gilbertsville Veterinary Hospital has been providing exceptional veterinary care for the residents of Gilbertsville and surrounding communities. The hospital has a team of professionals that love what they do and challenge themselves daily to provide the best quality veterinary care for your pet(s). The hospital uses the latest advances in the veterinary industry with full body and dental digital radiology, ultrasound, the latest surgery monitoring equipment, in-house laboratory as well as maintaining the hospitals AAHA (American Animal Hospital Association) accreditation. Through our teams advanced training, we deliver our services with great care, respect and compassion for you and your pet. On behalf of our entire GVH team we welcome you to our practice and thank you for your trust in us.
Monday
08:00AM-19:30PM
Tuesday
08:00AM-19:30PM
Wednesday
08:00AM-19:30PM
Thursday
08:00AM-19:30PM
Friday
08:00AM-19:30PM
Saturday
08:00AM-16:00PM
Theresa
16 May 2022
REPORT
Our 13.5 year old dog developed a lump the size of a half dollar which bled time and time again dispite our best efforts to treat and bandage the area. Our current vet who had been doctoring her for 6... Read More
Our 13.5 year old dog developed a lump the size of a half dollar which bled time and time again dispite our best efforts to treat and bandage the area. Our current vet who had been doctoring her for 6 weeks told us we needed to see a surgeon to have the mass removed. No one was able to see her within sooner than 2 weeks. We called GVH and to our surprise and delight, they were able to see her that day. At this point her mass was continuing to bleed and grow. They were able to see her and perform the necessary surgery in a matter of 24 hours. I cannot say enough about the attentive staff and Dr. Hanlon. They went out of their way to accommodate our dog when no one else could. GVH is now our Veterinarian. Read Less
Kirkland
16 Mar 2022
REPORT
On 03/04/2022, our dog Claude, a year old healthy black Labrador Retriever, was neutered at GVH. By Sunday, Claude had developed a 7 pound fluid bubble on his chest/rib cage area. On 03/07, we took ... Read More
On 03/04/2022, our dog Claude, a year old healthy black Labrador Retriever, was neutered at GVH. By Sunday, Claude had developed a 7 pound fluid bubble on his chest/rib cage area. On 03/07, we took Claude back to GVH and, without performing any labs, Dr. Alivernini diagnosed him with a seroma. Claude's condition continued to worsen and on 03/09/2022, we took Claude to VRC where he was diagnosed with a septic abdomen, slipped into shock and underwent emergency surgery. By 03/10/2022, Claude's kidneys shut down and we had to make the difficult decision to end his pain. Throughout our ordeal, Dr. Alivernini was cavalier about the situation and treated us like we were overreacting. She still has not contacted us regarding Claude's death Read Less
Andy B.
27 May 2019
REPORT
We are from Colorado and I was traveling with my dog In Pennsylvania. She recently had a cyst removed from her back and so she had staples on her back while she healed from surgery. We came here to ha... Read More
We are from Colorado and I was traveling with my dog In Pennsylvania. She recently had a cyst removed from her back and so she had staples on her back while she healed from surgery. We came here to have her staples removed. I think the ladies name was Brenda who was so nice to my dog and fed her like 50 treats. My dog gets nervous easily and they made her feel comfortable. The popped the stitches out while a tech scratched my dogs face. It was a good experience overall, and we were in and out. They were on the high end of pricing from my experience but my dog got a good chunk of that back with all the treats she ate while being there. Thanks guys, moving back to PA soon so I will probably see you again. Read Less
Katrina B.
9 Nov 2018
REPORT
I just moved to the area and started seeing Gilbertsville Vet for my three large dogs.  The staff is friendly and everything has been great, no complaints and they typically have appointments availabl... Read More
I just moved to the area and started seeing Gilbertsville Vet for my three large dogs.  The staff is friendly and everything has been great, no complaints and they typically have appointments available. I would recommend them. Read Less
Kelly Y.
11 Aug 2018
REPORT
Best vet I have ever seen hands down. Everyone there really cares. They were quick to get me in for an emergency. I highly recommend them. There are cheaper places to go but if you want to know your p... Read More
Best vet I have ever seen hands down. Everyone there really cares. They were quick to get me in for an emergency. I highly recommend them. There are cheaper places to go but if you want to know your pet is getting the best care, take your pet to Gilbertsville Veterinary. Read Less
Alison W.
24 Jul 2018
REPORT
Love the staff at Gilbertsville Vet. They are so caring and understanding and do everything they can to make your anxious pet feel calm and welcome. The Dr's are wonderful and I am so happy they're cl... Read More
Love the staff at Gilbertsville Vet. They are so caring and understanding and do everything they can to make your anxious pet feel calm and welcome. The Dr's are wonderful and I am so happy they're close to our new house! Read Less
Sandy Moore
5 Jul 2018
REPORT
Love everyone at Gilbertsville vet. Especially Dr C who took great care of Opie who had a torn ACL.❤
Susan Reitnauer
27 May 2018
REPORT
Helped a friend take their sick cat there. They where kind and friendly the place is clean. It is $50.00 just for the appointment then the costs of what they do for her and the cat another $50.00 so a... Read More
Helped a friend take their sick cat there. They where kind and friendly the place is clean. It is $50.00 just for the appointment then the costs of what they do for her and the cat another $50.00 so all together a $100.00 vet bill but the cat is doing better it had upper respiratory infection. Read Less
Tifanie S
12 May 2018
REPORT
Wonderful doctors and staff. Dr Helfer is my favorite doctor there. She is working with me and my cat to figure out her health concerns without making me go broke. Kitty seems to be doing well with Dr... Read More
Wonderful doctors and staff. Dr Helfer is my favorite doctor there. She is working with me and my cat to figure out her health concerns without making me go broke. Kitty seems to be doing well with Dr Helfer's help. Highly recommend these doctors. :) Read Less
Kendra Grebe
6 May 2018
REPORT
They botched a simple procedure on my dog & treated us terribly after it was all through. When we voiced our concerns they blamed us for having the surgery done in the first place. I will never go her... Read More
They botched a simple procedure on my dog & treated us terribly after it was all through. When we voiced our concerns they blamed us for having the surgery done in the first place. I will never go here again. Read Less
Rob Casper
3 May 2018
REPORT
This is the best place to go for your pets. Everyone is so compassionate, especially when you have an emergency. My wife (Dolly) and I highly recommend Gilbertsville Veterinary Hospital. .
Choc C.
27 Apr 2018
REPORT
The people at Gilbertsville Veterinary Hospital are caring people. Dr. Theodore has been informative about the problems our dog has faced in the past and helping us to give him a better life.
Karen Pypniowski
5 Mar 2018
REPORT
Dr. Theodore is the best. Super knowledgeable and ensures your understanding before your appt.concludes. She is also very sensitive, as a dog owner herself, of the importance of our pets in our live... Read More
Dr. Theodore is the best. Super knowledgeable and ensures your understanding before your appt.concludes. She is also very sensitive, as a dog owner herself, of the importance of our pets in our lives. Read Less
JT Krupa
25 Feb 2018
REPORT
Very compassionate, very honest and knowledgeable staff, hours are fantastic for appointments, can't recommend them enough!
Marie C.
21 Feb 2018
REPORT
They so were so sweet to me and my dog.  My dog was so sick and my old vet couldn't see us.  They took us and helped us get our boy back to health.  Really great people to work with.
Rupi Singh
19 Jan 2018
REPORT
I won't take my reptiles anywhere else! Dr C is incredibly knowledgeable when it comes to exotics. He complimented the look of my juvenile ball python, which has a newer, rare gene combo. He knew exac... Read More
I won't take my reptiles anywhere else! Dr C is incredibly knowledgeable when it comes to exotics. He complimented the look of my juvenile ball python, which has a newer, rare gene combo. He knew exactly what gene it was, so I could tell he keeps up with recent developments in reptile breeding and reptile health. Read Less
Jim C.
18 Jan 2018
REPORT
Very good staff! Both my pet and I enjoy visiting Gilbertsville Veterinary Hospital.
barbara helwig
16 Dec 2017
REPORT
This is a great get to visit if you have let birds. Dr. Coniglio is an expert in bird care.
Miriam L.
25 Nov 2017
REPORT
Dr. Helfer is The Best!!! I'm hesitant to recommend her veterinarian services only because it'll make getting an appointment with her more diff than it already is, but she gives the facts, doesn't up-... Read More
Dr. Helfer is The Best!!! I'm hesitant to recommend her veterinarian services only because it'll make getting an appointment with her more diff than it already is, but she gives the facts, doesn't up-sell, is honest & personally cares about my pets. In short, a terrific veterinarian ! Read Less
Loretta McGlory
20 Oct 2017
REPORT
The folks in here are so personable and so professional. They really do take great care of our pups, and do care about each one they see.
stephen palladino
1 Jun 2017
REPORT
Cant even give the place one star need negative star option.... Staff is nice but the real question do they know what there doing? NO , Do they care about the animals NO, Do they care about anything b... Read More
Cant even give the place one star need negative star option.... Staff is nice but the real question do they know what there doing? NO , Do they care about the animals NO, Do they care about anything but the money NO, If you want to go there for a shot or a check up your fine anything more DO NOT DO IT, C-section you will get the puppies back cold and the mother will die 7 minutes after getting her home! I am not making this story up I am not exaggerating! I think to myself well maybe they will do something for me considering the price since i paid 1200.00 to have my dog get sub par care and die. nope not a thing. Then one of the puppies gets sick crashing im not home my wife runs over there in a panic.... I think well this is the time they are going to show me some compassion for what happen i go to pick the puppy up after a day of oxygen and some fluids 350.00 when i say puppy i mean new born... So yeah if you want to go to this place for something like shots, check up, etc.. your fine you will be charged full price but they can handle that.... But the second surgery comes into play RUN dont walk. Also im not the only one to lose there dog in the last year to a c-section i know personally of 3 others.... Read Less
Linda H
24 Apr 2017
REPORT
Friendly, knowledgeable, compassionate, no long waits, follow up calls. Local, easy access. Nice family atmosphere.
Andrew Leffel
20 Mar 2017
REPORT
Went here for my dog because he was in pain due to him falling and hurting himself the first vet said to put him on bed rest for 4 -6 weeks and he would be fine. 4-6 weeks later we take him back becau... Read More
Went here for my dog because he was in pain due to him falling and hurting himself the first vet said to put him on bed rest for 4 -6 weeks and he would be fine. 4-6 weeks later we take him back because he was not any better, so we see another vet who works there, they say he has a slipped disc and prescribed pain killers and a steroid and tell us to come back for a follow-up when the steroids run out. 1 year later my dog is still not better we go for follow-up they give us a different painkiller and the steroids are now to be weened off not once was a blood test given. A friend of mine tells me that prolonged use of steroids could cause diabetes which I was not told and had no idea. So we took dog to another vet office they immediately do an x-ray and blood test which an x-ray was never taken at Gilbertsville vet. Turns out my dog has had Lymes disease for some time now and we are waiting to see the results of the x-rays and now we have to see if my dog has Cushing's disease due to the prolonged use of steroids. My wife and are never going back here again. Read Less
Suzanna Eakin Hanby
22 Feb 2017
REPORT
I cannot even find the words to describe how incredible my experience was with Dr. John Coniglario. He took care of my blue and gold macaw and was wonderful. I have had Sadie to a couple other vets an... Read More
I cannot even find the words to describe how incredible my experience was with Dr. John Coniglario. He took care of my blue and gold macaw and was wonderful. I have had Sadie to a couple other vets and believe me when I say those appointments did not go well - they either lost their temper at her shenanigans or were afraid of her. So I was very apprehensive about taking Sadie in but she needed veterinary attention. I was also hopeful that it would go well and I would finally at long last find an avian vet. And to my relief and delight, I have. I am still in awe of how he and his assistant handled her - she is a difficult customer to say the least! I cannot say enough good things about this physician and his expertise with birds. If you have a bird and have been searching for an avian vet without success, I highly recommend Dr. Coniglario. I would drive hours if I had to to get my birds to him.Read Less
Carol Moyer Vose
21 Jan 2017
REPORT
Love the staff there. very caring. dr hanlin, is the best! !!
Tara McGuire
23 Dec 2016
REPORT
Dr Hanlon is the absolute best! The most compassionate, sincere care ever! He takes his time explaining everything and doesn't rush! Absolutely love this place!
Nicholas Zatz-O'Connell
14 Dec 2016
REPORT
My dog managed to get himself stuck in his choke collar and was too scared to let me cut him loose without becoming aggressive. The Operations Manager Todd had me come in and took care of my big guy i... Read More
My dog managed to get himself stuck in his choke collar and was too scared to let me cut him loose without becoming aggressive. The Operations Manager Todd had me come in and took care of my big guy in about 3 minutes. Great service and great people! Read Less
Michael Benner
6 Dec 2016
REPORT
Gilbertsville Veterinary was very receptive to our special requests with our new puppy. Dr. Arms was very informative and helpful.
Jennifer Drakas
24 Oct 2016
REPORT
Gilbertsville Veterinary Hospital is the best! I would highly recommend them! The doctors and staff are very knowledgeable and your pets care is always there number one priority. They have been caring... Read More
Gilbertsville Veterinary Hospital is the best! I would highly recommend them! The doctors and staff are very knowledgeable and your pets care is always there number one priority. They have been caring for my pets for 10 years now and I couldn't be happier!!!Read Less
Robert G.
15 Oct 2016
REPORT
They are the best. I have been taking pets to them for 20 years and I wouldn't consider anywhere else.
Janda Thiemann Solazzo
8 Sep 2016
REPORT
Dr Helfer is wonderful!! She knew exactly what was wrong with my cat just by examining her. Did blood work and she was right. She is very kind and genuinely cares about our pets.
Mac M.
7 Sep 2016
REPORT
Took my cat in after she had been lost for a month. They were great! It was the first time I'd ever taken a pet to the vet (just adopted the cats 4 months ago) and everything was easier (and cheaper) ... Read More
Took my cat in after she had been lost for a month. They were great! It was the first time I'd ever taken a pet to the vet (just adopted the cats 4 months ago) and everything was easier (and cheaper) than I expected. They are my vet from now on! Read Less
Shutz T.
14 Aug 2016
REPORT
Gilbertsville Vet is an extraordinary facility.  Dr Mark Hanlon and his staff are top notch.  We travel over an hour to have our pups cared for here.  Always clean and service with a smile.  Their ent... Read More
Gilbertsville Vet is an extraordinary facility.  Dr Mark Hanlon and his staff are top notch.  We travel over an hour to have our pups cared for here.  Always clean and service with a smile.  Their entire staff have your pet's health and needs in mind; from routine shots to an unexpected lab result.  Your pet has a health advocate at Gilbertsville Vet. Read Less
Dori Ann Hennessey
30 Jul 2016
REPORT
Gilbertsville Vet really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating? They always fit me in, even if it's an emergency, and are willing t... Read More
Gilbertsville Vet really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating? They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed. To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch. (PS - Dr. Helfer is the best!) Read Less
Tammie Arms
26 Jul 2016
REPORT
Even though they are located in a smaller city, these guys have managed to master combining the warmth and caring you feel from the small town vet (explained everything thoroughly) with the profession... Read More
Even though they are located in a smaller city, these guys have managed to master combining the warmth and caring you feel from the small town vet (explained everything thoroughly) with the professionalism and modern technology you would see at a larger city location. Such a refreshing combination. We also noticed the place is so clean, despite handling pets all day. My hubby suffers bad allergies and was barely bothered by being there. They have more then exceeded our expectations and did such a wonderful job helping us get our Golden Doodle back on her feet again. Would highly recommend them to anyone who loves their pets and wants the best care. Read Less
Bonnie Rotz
3 Jul 2016
REPORT
The entire staff at Gilbertsville Veterinary Hospital is very friendly, knowledgeable & compassionate. I've been there for well visits, sick visits & for the difficult decision at the end of my pet's... Read More
The entire staff at Gilbertsville Veterinary Hospital is very friendly, knowledgeable & compassionate. I've been there for well visits, sick visits & for the difficult decision at the end of my pet's life. The front desk employees are always friendly on the phone & in the office. Besides also being friendly, the techs are very knowledgeable & care for my pets while in their care. All of the veterinarians are wonderful! They always spend time with us during our appointments, answering any questions or concerns I may have. I will always trust them for the health of my pets! Read Less
Kelly D.
2 Jul 2016
REPORT
Patient, caring and affordable vets. We've been taking our fur and feathered kids there for over 10 years. Compassionate people who love their job and take their time to make sure you understand what'... Read More
Patient, caring and affordable vets. We've been taking our fur and feathered kids there for over 10 years. Compassionate people who love their job and take their time to make sure you understand what's going on. I wouldn't go anywhere else. Read Less
Shannon W.
4 Jun 2016
REPORT
Great experience every time we walk through the doors, from the front desk staff to the vet techs and the doctors.  We love this office and how treat our fur kids.  So happy we became part of the Gilb... Read More
Great experience every time we walk through the doors, from the front desk staff to the vet techs and the doctors.  We love this office and how treat our fur kids.  So happy we became part of the Gilbertsville Vet family !!! Read Less
Bob Wagner
4 May 2016
REPORT
Great service, The Doctor calls you back and front counter tecks our friendly.
Heather Ohala
25 Apr 2016
REPORT
We brought our 1 1/2 year old dog in to get him checked because he refused to eat or keep any water down and was acting funny. Our previous vet said they couldn't get him in for a few days but we knew... Read More
We brought our 1 1/2 year old dog in to get him checked because he refused to eat or keep any water down and was acting funny. Our previous vet said they couldn't get him in for a few days but we knew something was very wrong and was urgent. The people at the front desk were extremely nice and the doctors were very accommodating. We found out after they kept him over night, monitored him, did blood tests and X-rays that he had complete kidney failure. We had one obvious choice so our puppy didn't suffer anymore. Our frustration was with our previous vet because we brought the symptoms that related to that up about a year ago such as the amount of water he was always drinking, and without doing tests said that he was just dehydrated. Gilbertsville did their best to make him comfortable and were EXTREMELY sincere when giving us bad news and comforting us during our hard time. I really do feel they did everything they could to help us and I would recommend them to anyone. We also got a hand written card in the mail about a week later, which really touched us, our dog was everything to us and they were just so great to us. Read Less
Dominic Orlando
13 Jan 2016
REPORT
We take 3 cats and our chihuahua here. Great service overall and easy to get an appointment. All the doctors have been nice and we are happy to have such good service close by.
Dori Hennessey
8 Jan 2016
REPORT
I can't write enough about how wonderful Gilbertsville, and Dr. Helfer specifically, are. From routine checkups to emergency visits and late-night phone calls, to helping us send Mollie to the Rainbow... Read More
I can't write enough about how wonderful Gilbertsville, and Dr. Helfer specifically, are. From routine checkups to emergency visits and late-night phone calls, to helping us send Mollie to the Rainbow Bridge, these group of people are educated, kind, and empathetic. You can't ask for more Read Less
Mark M.
10 Dec 2015
REPORT
This vet is absolutely amazing.  Their staff is incredibly sweet and caring, and the veterinarians have been incredibly knowledgeable, caring and compassionate with both my previous dog and my current... Read More
This vet is absolutely amazing.  Their staff is incredibly sweet and caring, and the veterinarians have been incredibly knowledgeable, caring and compassionate with both my previous dog and my current one.  I would recommend them to anyone, at any time. Read Less
Sandy Huzzard
30 Sep 2015
REPORT
I just want to Thank Dr Hanlon for his wonderful and loving care of our Sierra. You have been helping us since day one and I know that Sierra loved to see you and always had kisses for you. The comp... Read More
I just want to Thank Dr Hanlon for his wonderful and loving care of our Sierra. You have been helping us since day one and I know that Sierra loved to see you and always had kisses for you. The compassion that you share with families when they are upset and need advise is phenomenal. Thank you for helping us during the most difficult of times. God bless you. Love and licks from Sierra and her loving mom and dad. Sandy and Jack Read Less
Dori H.
22 Sep 2015
REPORT
This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating?They always fit me in, even if it's an emergency, and are willing to have ph... Read More
This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and did I say accommodating?They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed.To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch. Read Less
Wendy Watson Wadsworth
17 Jul 2015
REPORT
Excellent only touches the surface! Where do you start when the people who care for your animal friends treat you like family! You feel safe & everyone is there for you & cares. I had an experience wh... Read More
Excellent only touches the surface! Where do you start when the people who care for your animal friends treat you like family! You feel safe & everyone is there for you & cares. I had an experience when my Aussie Didgeri-Do-Da-Day who was diagnosed with stomach cancer. Didgeri & I were treated with respect & love as we went through this journey with an outcome that was not good. I could have never handle the emotions attached to the loss of my young dog without the compassion everyone showed toward Didgeri, myself & my family. You all mean so much to my family & I. Thank you for the care you gave Didgeri & the care you continue to give to my animal friends. Most important of all thank you for your professionalism & friendship over the years. You are the best! :) PS ..... Thanks Michelle for informing me of this Facebook page! LOL Blessings to you all :) :) :)Read Less
Amber Boalton
10 Dec 2014
REPORT
Knowledgeable and Professional.. I recently was in search of a new Vet for my 4 Dogs. I knew Winston my Schnauzer was in need of a dental cleaning. I called to schedule an appointment and the front d... Read More
Knowledgeable and Professional.. I recently was in search of a new Vet for my 4 Dogs. I knew Winston my Schnauzer was in need of a dental cleaning. I called to schedule an appointment and the front desk staff was amazing. They made scheduling an appointment very easy. I was scheduled with Dr. Smith a few says later. Dr. Smith was great with Winston. He educated me on Winston's teeth and why it was important to take care of them. He made me feel very comfortable. Winston went in for his cleaning and was home the same day. The Techs were also great in going over all the instructions for his at home care. He was in no pain and back to him self the next day with few limitations. They treated Winston like one of there own! I will be recommending them to everyone I know! Read Less
Divea Mashriqi
10 Sep 2014
REPORT
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and... Read More
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and their first/ONLY suggestion was to put him to sleep. No tests were done just was told it most likely might be a genetic problem and he might be in pain. I was not there for that appointment my husband was but they convinced my husband the best thing is to put him to sleep. My second problem with this kitty killing place is recent. We took our kitten Picachu in to get checked up and fix her butt problem. We were told 75% of kittens had her problem and its a no big deal procedure we would have her back within a few hours. ( they didn't keep her over night) The next morning we wake up to find she cannot move an inch of her body! She was paralyzed! She was an extremely active kitty before getting the surgery. We take took her back to see whats going on and they admit to most likely giving her too much gas during the surgery. The one nurse also said her butt problem fell back to normal before surgery but they went ahead and did it anyway just to make sure. They then tell us it does't look good and to put her to sleep. No big deal right? She started turning purple due to her brain swelling up and lack of oxygen so we were forced to let them put her to sleep. I am extremely upset! These animals are family! Its a vets job to fix the problem and find solutions. Not to only have the option of putting pets to sleep, which is the only thing this place is good at. We have two more healthy cats which we will be keeping away from this place.Read Less
Divea M.
9 Sep 2014
REPORT
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and... Read More
This place is hell! Do NOT take your beloved pets here. My first problem with this place was last year with my kitten Enzo. We took him here to make sure everything was fine due to him eating less and their first/ONLY suggestion was to put him to sleep. No tests were done just was told it most likely might be a genetic problem and he might be in pain. I was not there for that appointment my husband was but they convinced my husband the best thing is to put him to sleep. My second problem with this kitty killing place is recent. We took our kitten Picachu in to get checked up and fix her butt problem. We were told 75% of kittens had her problem and its a no big deal procedure we would have her back within a few hours. ( they didn't keep her over night) The next morning we wake up to find she cannot move an inch of her body! She was paralyzed! She was an extremely active kitty before getting the surgery. We take took her back to see whats going on and they admit to most likely giving her too much gas during the surgery. The one nurse also said her butt problem fell back to normal before surgery but they went ahead and did it anyway just to make sure. They then tell us it does't look good and to put her to sleep. No big deal right? She started turning purple due to her brain swelling up and lack of oxygen so we were forced to let them put her to sleep. I am extremely upset! These animals are family! Its a vets job to fix the problem and find solutions. Not to only have the option of putting pets to sleep, which is the only thing this place is good at. We have two more healthy cats which we will be keeping away from this place. Read Less
Alyssa P.
9 Aug 2014
REPORT
Love this vet! All my animals are always taken care of really well. A bit pricey but definitely worth it. I would recommend this vet to everyone. They will always be my first choice is veterinary care... Read More
Love this vet! All my animals are always taken care of really well. A bit pricey but definitely worth it. I would recommend this vet to everyone. They will always be my first choice is veterinary care. Read Less
Trish Stone Seidle
11 Jul 2014
REPORT
I used to be a client here when Dr. Monschein owned it. I have been without animals for 4 years now and brought my first "small dog" here today. I was wondering if it could still be as good as in the ... Read More
I used to be a client here when Dr. Monschein owned it. I have been without animals for 4 years now and brought my first "small dog" here today. I was wondering if it could still be as good as in the "olden days". Well, let's just say that my new little guy is rather finicky with new people. Dr. Helfer had no problems with him and was very knowledgeable and helpful with my questions. Everyone was ver nice and helpful! Thank you! Read Less
Michelle M.
25 Dec 2013
REPORT
Being a veterinary technician I am very critical. I was impressed when I first walked in and there was immediately a fresh clean smell and there was also separate areas for dogs, cats and birds. The s... Read More
Being a veterinary technician I am very critical. I was impressed when I first walked in and there was immediately a fresh clean smell and there was also separate areas for dogs, cats and birds. The staff are very professional and very educated. They took there time during each office visit, listened to my needs and my pets needs which is very important to me.  Yes they are a bit pricey but  you definitely get what you pay for.  I was not only impressed with both office visits but also i received followup phone calls to check on my animals both times.  They are an AAHA accredited animal hospital which says a lot as well.  I was very impressed with Dr Jill Kulig and how she handled my very anxious dog who normally is a total biting growling mess at a vet office at her prior veterinarians but here she was excellent and much more at ease because the staff handled her with care and patience and were not fearful of her.  I will continue to use this animal hospital. Read Less
Laura L.
11 Aug 2013
REPORT
Awesome experience at the vet! Dr. Hanlon was amazing with our rescue Cattle dog Boomer. She can be a little choosey one who she likes and he was extremely patient and gentle with her. Usually its in ... Read More
Awesome experience at the vet! Dr. Hanlon was amazing with our rescue Cattle dog Boomer. She can be a little choosey one who she likes and he was extremely patient and gentle with her. Usually its in and out at the vets but he actually took his time and answered all ( there was a lot) my questions about the what itfs and side effects. Plus as a bonus the girls at the desk fawned over Boomer. Highly highly recommended! Read Less
Andrew R.
12 Mar 2013
REPORT
Good staff. Vet handles our very energetic dog well while on his checkup.   I would recommend this place to others.
Tina B.
2 Jan 2013
REPORT
There prices are a little high. For the most part the Vet's are great! They do have a turnover in Vet.
VINTAGE48
19 Oct 2009
REPORT
This is really an excellent practice. I have taken my two cats here for about 5 years now and I'm always impressed with how gentle these docs are. They listen attentively and answer ""dumb owners"" qu... Read More
This is really an excellent practice. I have taken my two cats here for about 5 years now and I'm always impressed with how gentle these docs are. They listen attentively and answer ""dumb owners"" questions with a straight face and a good deal of patience. I have learned a lot about what makes my cats ""tick"". They are also ""open"" to the ideas of a more holistic approach to animal care, which isn't usual for the average ""pill popper"" Vet in my experience. They never keep us waiting more than 5 minutes, which is important with a wiggly animal in a carrier, and the office staff is friendly; never too busy to answer questions and always seem to be in a good humor. I especially like the separate dog and cat entrances; if you have a dog that likes to chase cats, you don't want them coming face-to-face with them at the Vet's office! If your kitty is afraid of dogs, the last thing you need is to walk through a room filled with dogs with an already nervous cat in the carrier. The office is very well thought out that way. It is always clean and doesn't have any unpleasant odors. They have recently developed a website where you can go to access information about your pet. If you aren't sure what shots your pup or kitty needs, you can get that information ""on line"". Maybe more vets are doing this but this was the first time I'd run into it and I love the idea. The prices are more reasonable than many vets I've been to in the past and I unhesitatingly recommend this practice to anyone who regards their pets as members of their family. I never have the feeling that they are padding their bill with unnecessary items or that they are trying to talk me into other procedures that may not be needed as I have run into with other Vets in my area. If you are unhappy with your current Vet, please check these people out. I have frequently recommended them to folks who are unhappy with their current Vet. The only ""CON"" that I have (and it is personal to me) is that they are over 20 miles from where I live! That distance could mean a matter of ""life or death"" in an emergency and is something to consider. I would love to see them open a branch closer to my neighborhood. That shows how good they are! Read Less
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