Rau Animal Hospital

Lisa Mengucci · 3 seconds agoI will take my cats to no other animal hospital. The care my cat received here is hands above all others. I had to make the painful decision to say good-bye to my beloved cat today. Dr. Maryanne Miko Flasik and the vet assistant, whose name I did not get, made this unpleasant experience as pleasant as it could have been. They had me park around back and come into their "comfort room" for this process. It's a cozy, homey and quiet living room type room. They gave us the time to spend with Percy and explained what would occur. Both were so gentle and genuinely compassionate and caring. The last experience with euthanasia was not with them, but with another animal hospital. It wasn't so pleasant. I can't say enough about them. They truly do care. Read Less

Wow! So impressed by the customer service for my cat. He got better care and follow up than my GP and I think my GP is awesome. They recommended tests for my newly adopted shelter cat and were gracious in telling me he was a fatty and needed to lose weight. Really flexible hours (evening and weekends) and so kind to animals and their humans Take  your  or  there and they will be in the best care. Read Less

We have 5 (four legged) children, and we have never appreciated a Vet's office the way we do at Rau Animal Hospital. From the front desk, to the vet techs to the Vets --they are caring, concerned, capable and understanding. Our family is thrilled to have found them. Believe me we take advantage from house calls, acupuncture, hydro-theraphy to regular visits - we have encompassed it all. Wonderful and well deserving of a five star rating. WORTH EVERY PENNY. Read Less

My mom typically visits Rau. She has taken my dog there to get treated for worms so they have her records. I took my dog to a hospital where I had moved two days ago and she received vaccines to get her up to date. Today she started throwing up and had diarrhea so I was concerned for her health. I did not fully trust the place I went to originally so after I called them and they seemed to only suggest things that would monetarily benefit them and not necessarily help my dog, I called Rau since my mom trusts them so much for a second opinion. The I explained to the woman on the phone that my mom takes her dog there and that my dog has been there before. I explained the situation and asked if I should be worried. The woman on the phone had a horrible attitude because she believed I had never been there before. She asked me her age and weight and breed then asked why she received so many vaccines which scared me and made me thing this was a horrible situation and worse than I originally thought. She told me they had no openings and I explained I wasn't looking for an appointment I wanted to know if it was serious or if I could calm down and if I SHOULD make an appointment. She then proceeded to tell me she did not know if it was normal for an animal to react to vaccines... Why do you work at a vet if you do not know this answer? She said AGAIN that because there are no records on my dog there she couldn't help and there were no appointments available. Question: If my dog has been seen by you before and I am explaining I do not trust the vet I brought them to, AND YOU'RE A HOSPITAL... wouldn't there be a way to see a sick animal if it is serious? Other question, if there is a way to see a very sick animal because you're a hospital but her issues are not deemed serious... why wouldn't they just say that she is probably fine and to call back if it was worse? I do not know if getting sick after a vaccine is serious. But you should. My mom called shortly after and a nurse got on the phone and explained this was normal. Why couldn't the woman on the phone do me the same courtesy? Is it because she believed I wasn't a patient even though I am? You should not be called a hospital if you don't help all animals regardless of patient status. Read Less

I recently made a first appointment and booked a boarding reservation at Rau animal hospital. I received an automated email requesting I call to confirm an upcoming reservation.  The person I spoke to then refused to honor the reservation. She was snippy and rude, and did not seem to understand their booking system. This was a sharp contrast to the woman I had spoken with originally who was a pleasure. Fortunately this was all still a few weeks out and we were able to make other arrangements, but I can only imagine the disaster if they had pulled the rug out from under at the intake appointment (since cancelled) or even worse on the day of travel. We had been ready to switch to Rau for all of our vet needs on the strong recommendation of a friend who has had nothing but good experiences, but now the search goes on. Read Less

The staff at Rau is amazing! Our normal vet was on vacation and our dog fell ill. We called several other local vets and were told by each that they did not have availability and to go to an emergency hospital. We called Rau, explained our dog's symptoms, and they fit us in right away. They were very caring and patient with our very anxious pup! We our very grateful for Rau. Read Less

I am grateful to Rau Animal Hospital for the care my cat received during his 12 years of visits.  Dr. Kirkhoffer and Dr. Rosenblatt are experienced, understanding and compassionate. Techs are kind and gentle. Front desk staff are always very busy, but handle check-ins and -outs, phones, questions, etc smoothly. Read Less

I am giving them one star because I can't put no stars.  About a week ago my dog is scheduled for a dentistry. She had to take 17 teeth out because of abscesses etc. She was not sent home with antibiotics.  Four days later her eye swelled up. I took her back to Rau  and they sent her home with antibiotics. But it was too late. Her I started to get worse so  I took her to Metropolitan veterinary Hospital where they ran a CAT scan and there were teeth root fragments exposed. The abscess she had in her mouth went behind her eye.  Which made her blind out of that eye and the only way to get to the abscess was to remove her eyeball.  Thankfully they're paying for all her vet bills. But I don't want this to happen to anyone else.  Them paying the bills does not bring my dogs eye back. Read Less

A big thank you to your staff, Vet Tech Rebecca and Dr. Alston for your help Friday. I called as a scared pet owner and you put my mind at ease. You were able to add him to your schedule Friday evening and what a blessing it was. Thankfully my Tiger is feeling better and is now acting more like his old self. We have now found a new vet! Thank you again for your care and devotion to my ornery little stinker. Read Less

Brought Ziggy in for blood in his stools and as always we were taken care of immediately. The doctor and nurse were wonderful and very caring. Unfortunately in the past 4yrs we had to put down 2 dogs due to age and body just shutting down. I never saw such caring and wonderful doctors and nurses. Making sure all your needs were met. Only place I will bring my pets. Read Less

I'm very pleased with the service and level of care given to my cat, and everyone I dealt with was very kind, caring and willing to answer our questions. I also appreciate the time the dental technician (Vicky) took for a follow-up consultation and recommendations for alternative treatment options before recommending additional dental surgery. The item that keeps me from giving 5 stars is that my insurance form appears to not have been submitted as promised. This is the second time this has happened, but only the first time at the main location. I will be submitting it myself. Read Less

Dr. Jill was great! Very professional and compassionate. Colbie loved her. The entire staff was very friendly and helpful, especially the vet technician. Sorry, but I didn't get her name. Also appreciated the follow up email. Great experience! You guys are the best! Read Less

Expensive, but worth it.  The front desk staff sometimes has difficulty finding prescription information, but the vets are top notch and they were very understanding when my pet died.  Would use them again. Read Less

Very friendly staff, clean and open waiting area. Everyone was very kind and considerate with our newly adopted dog, who is easily frightened. Also, having lived downtown, the large parking lot was great, and the extra green space for the dog is a nice touch. Read Less

Dr. Rozak is an outstanding veterinarian who provides exceptional care for my cat, Tommy. Dr. Rozak provides Tommy with a thorough exam during his visits, and her warm and gentle treatment of my little one is exceptional. Tommy and I are so very grateful to have found Dr. Rozak! Read Less

My dog gets car sick so I was looking for a closer vet. I go to Roslyn Dog Park & some of the people there said they like Rau. They never had any issues. So I decided to switch vets. Long story short..My dog Lefty had a bump on his neck. He was bitten by a tick. I was really impressed with Dr. Fox & the vet tech that took care of him. I am definitely using them from now on. Also they have 2 locations. Great hrs too! Definitely recommend this place!!! ����Office staff very friendly too. Read Less

I have mix feelings. I liked a few of the doctors this place is always my back up emergency but last time the told me my dog had to have Catscan and needed to have her spade because she most likely had cancer. I went in for a cyst hat burst and she needed an antibiotic shot. I left with a $1,000 bill crying and then the same doctor called 3 times asking me when I'm bring her in for surgery. I'm done! Read Less

I have had excellent experiences at Rau. Dr. Jill Rosenblatt has taken excellent care of my greyhounds. My boy presented with a number of unusual symptoms and she took a lot of time with me and researched them and we finally had a diagnosis. He's so much better since he's been under her care. I highly recommend Rau and Dr. Rosenblatt. Read Less

We have been taking our dogs to Rau Animal Hospital for about 25 years. We have always found the staff at Rau to be knowledgeable, kind, caring, and compassionate. We wouldn't take our dogs anywhere else. We would highly recommend Rau to anyone who would be seeking great veterinary care. Read Less

I have often stated to my family and friends that if anything were to happen to me where I need medical attention, "take me to Rau"! I have been a nurse for 25 years- I know healthcare and can distinguish between average and excellent care. The professionals here have a vested interest in caring for all members of the family. Kudos! Read Less

Everyone at Rau is excellent. The front desk staff are very nice and professional. The physicians and nurses and other staff are also very nice, professional and compassionate and really give great care to my pets. I always feel confident with their medical services. I have been a client for over 18 years for this reason. I highly recommend Rau to all pet owners in the surrounding area. (Those 18 years include 4 dogs and 5 kitties.) Read Less

Our first encounter with Rau tells the whole story. Our older cat George was in the early stages of kidney failure. One morning we found that one of his back legs was completely lame. We called our "regular vet" and they said 'sorry, can't see him, good luck.' Called Rau, where we had never been before, and they said to bring him right over. I went to the "regular vet" to pick up his records. They had no patients waiting, and the staff seemed to be twiddling their thumbs. We arrived at Rau and they clearly hustled to fit George in between regular appointments, given his condition. They got George sorted out that day and helped us with his care until his last happy day. Rau has been our regular vet ever since and our cats have received wonderful care there. Their facility is terrific and the care they give our pets is really thoughtful. I especially love their attention to pain management, which some vets don't worry about. They also stay on top of new research. Tell them we sent you! Fred Oster & Catherine Jacobs Read Less

This review is LONG overdue! I've been taking my service alert dog to Rau now for the last year. I can say honestly I don't know why I did not start here, but gratefully I ended up here and will stay. My dog is a senior dog, 12years and 10 months. He's a Boarder Collie Mix. He's has some skin issues, GI issues and recently some joint issues. I saw Dr. Emily and most impressed with her vastly large CV dedicated to geriatric dogs. It's quite difficult to find a specialist in veterinary medicine in Geriatrics.  What I was most impressed with was Dr. Emily treated the patient, not the disease! She took time to actively listen to my concerns, observed my dog and took a genuine interest in his history and detail of data before presenting treatment options. My previous Veterinary Hospital would have NOT done this.  There comes in point in animal medicine where you must treat the symptoms and make you dog as comfortable as possible to live his geriatric years as best as possible, without un-necessarily potentially compromising their system. I'm grateful for Dr. Emily and her compassion to geriatric animal medicine, her compassion for the soul and spirt of her patients. And her genuine interest in the health and welfare of her patients. I would STRONGLY RECOMMEND Rau and Dr. Emily to any Fur Parent who wants the best for their Senior Animal. Respectfully Submitted,Bo-Buddy Read Less

We LOVE this practice. We prefer Rau, to Rau Too. The vets and techs have been GREAT. We have seen six different vets, two of them, twice. Different techs, different office staff. We have been there during the day, evening and on a Saturday. Every time, the entire staff has been pleasant, compassionate, never rushing the visit, never pushing foods or meds. We've experienced well visits, emergency visits with one ending as an emergency euthanasia. Sick visits, where the vet has called us herself, to give us test results. After seeing so many aspects of this practice, I highly recommend them. They may be a little pricier than some other practices. But you know what? They are WORTH IT!! Read Less

I have been taking my furry friends to Rau for more than 20 years. The doctors and techs are top-notch and knowledgeable; and everyone is kind - both to me and my "purrfect" pal(s). I heartily recommend them. Read Less

I have been taking my animals to Rau for over 25 years. I can't imagine going anywhere else. From the great reception staff to all the doctors, I trust that my "babies" will get the best care possible. I feel safe and secure in the decisions that are made for their well being and I couldn't be happier. Their services are comprehensive: preventative care, pain management, dentistry, fitness. rehabilitation and grooming just to name a few are what makes Rau truly a complete care facility. I would and do recommend Rau to everyone! Read Less

I have used Rau to care for all my pert for as long as I have been an adult. I cannot imagine any other practice caring for my fur babies. Rau's staff is friendly and warm and helpful and the vets are the BEST. They have even taken the time to explain things to my children in words they understand when one of our dogs was very sick and allowed them to ask all the questions they needed to feel comfortable. Read Less

We have taken our pets to Rau Animal Hospital for 30 years. They have provided compassionate professional care for two dogs and several cats over the years. Their excellent staff of nurses and doctors listen to our needs and concerns. They have helped us make difficult decisions when necessary and are always reasonable . From the front desk to the exam room, we have always had positive experiences. Read Less

My two kitties had their first visit at RAU today and the staff was very flexible and sweet. The nurse and vet were very patient and thorough with my pets and I will be back for future check-ups. Would highly recommend! Read Less

Rau Hospital is highly professional facility know for its comprehensive and quality care. I have been receiving care for my cat for almost 20 years. The appointment times are so punctual. Only once did I have to wait and staff explained why and kept me appraised of the wait time. All the staff are so kind to me and my pet. I would highly recommend Rau Animal Hospital. Read Less

I've been going to Rau for a little over 2 years now, and am extremely happy with them. They are pleasant and knowledgeable. They have long hours and there is almost always someone there to help you. Great place! Read Less

I came here after a bad experience with another Vet and wanted a second opinion.Immediately, I was impressed with how nice the office was. I wish I could remember the names of the women that helped me and will update this review if  I do.I was so happy with how kitty was treated. The first woman was so kind and sweet. She was excited because apparently, she has a kitty at home that looks just like mine. Naturally, my cat was not happy with her surroundings but they sprayed some Feliway (which I bought after the visit) and that helped a lot.I explained my situation and they were very helpful. They also helped put my mind at easy and said that kitty appeared to be very healthy. I didn't mind putting out the money for a second opinion because it was worth every penny. They also put a cat-nip toy in front of my cat during the exam which such a nice touch! This has become the new favorite toy. It was a small gesture but really appreciated.This is my new Veterinarian now. Read Less

I live in Northeast Philadelphia and even though I'm quite a distance to Rau Animal Hospital it is still worth the trip. In fact, I've been making the trip for almost 12 years. My older cat has recurring stomach issues but she is always treated with compassion and extreme care by any of the doctors on staff. I'll spare you the details but none of what they have to do to help her is pretty or pleasant. Yesterday, I took my younger cat in for what turned out to be two different types of ear infections. He hissed his little heart out but both the vet tech and the doctor took their time with him and put him at ease. As a crazy cat mom this means a lot. Read Less

I like two or three doctors there. They are great. with that said, I decided NEVER take my six dogs (used to be seven) to Rau or Rau Too ever again. My dogs have been going there for over ten years. Today I was requesting a refill, and the nurse refuse to contact PennVet where the dog recently had the ES care, recheck, an operation and follow-up care three days ago. This medication was originally prescribed by Rau, The doctor at PennVet also asked me to continue to administer it as needed. The nurse at Rau insisted that I need to get a prescription from PennVet (though PennVet sent them all the reports and keep them informed of the treatment plan) or bring the dog in for an appointment, and would not agree to working it out with Penn. It is consistent with my prior experience that Rau runs a veterinarian hospital more like a store. When it comes to care for pets, they are no where close to PennVet, where everyone cares about the well being of the pets. Again, there are a few doctors that are excellent. But your pets will be handled like a money making opportunity rather than a life. When I requested the medical history of the pets so that I could take them to other vets, I was told that it would take them two days to get back to me. Typically it is something that could be done on the spot. Think in terms of your primary care physician. If this doctor refuses to proactively work with a specialty surgery for your health, will you not want to find a different PCP?Read Less

I like two or three doctors there. With that said, I decided NEVER take my six dogs (used to be seven) to Rau or Rau Too ever again. My dogs have been going there for over ten years. Today I was requesting a refill, and the nurse refuse to contact PennVet where the dog recently had the ES care, recheck, an operation and follow-up care three days ago. Again, there are a few doctors that are excellent. But your pets will be handled like a money making opportunity rather than a life. When I requested the medical history of the pets so that I could take them to other vets, I was told that it would take them two days to get back to me. Typically it is something that could be done on the spot. Think in terms of your primary care physician. If this doctor refuses to proactively work with a specialty surgery for your health, will you not want to find a different PCP? Read Less

Am on doggie #4 for care @Rau Animal Hospital. I love it there. Best VET ever! Dr Bishop my #1 pick, and the rest are almost as good ;-) Ellie sends her best, as well as myself! Daphne, Sasha, Dana were my previous schnauzer fur babies, all seen there since the 70's. Doctors have come and gone but the care as remained the same, top notch - thanks much, xoxo (ruff ruff) xoxo Read Less

My family has used Rau for two generations. I never question the care provided for any of my pets threw the years. I love the hours that they are opened, more than any other vet in the area. You definitely pay a higher price for a visit then some other vets. What I also like is that they will work within your means. I have some vets at the practice that I like better then others and miss Mark Fox a lot! The reason for a four star rating vs a five is that I have had a few incidents and practices that are no longer given. My biggest incident was when I put one of my dogs down years ago, I asked for the ashes back however the tech checked the wrong box and I never got it. Then this year I had to put a cat down where I didn't get her ashes back but asked for a paw print and they never did it. These things mean a lot to a pet owner! The only other problem I have is that they no longer offer a multiple pet discount unless you bring them in at the same time. Until recently, I had 6 dogs and 3 cats and I never get a multiple pet discount anymore! When I use to see Mark Fox he had on my account to always give me a multiple pet discount even if I just brought one pet in. When someone has this may pets like I do, I think at the very least they should still be giving me this discount. Ten percent isn't much but it's something. I'm not sure when they took this away, but I would like to see this discount come back when you have as many pets as I do. Read Less

Rau has been my family's go-to for Veterinary Care since my Dad was a child. The care and attention provided to our pets has always been exceptional! I myself take my 14 year old cat to Rau. She requires sedation at every visit and the staff are just wonderful with her, despite her difficult nature. The staff are wonderful when it comes to answering questions and ensuring you understand what is happening with your pets' health. I love their new reminder system (a post card, and e-mail if you are registered). The post-card outlines exactly what your pet needs at their next appointment. I find the prices to be on par with the care we receive. I am quite lucky to have "inherited" this wonderful practice for my pet. Read Less

Raul is always there to answer my questions and schedule an emergency appointment if needed. The hours of operation are great! they are open very early and late, also on weekends! My cat, Helen, doesn't like to go, but she is a brat. Although they may be higher in price on some things, than other vets, I say it is worth the time, care, and convenience. Read Less

I've already submitted a review on Yelp, but wanted to add one here too to spread the word about how amazing Rau is! We just rescued our little pit girl on Valentines Day from Animal Control and she came to us with dry flaky skin. Last night it flared up pretty bad and Laurel was kind enough to squeeze us in with Dr. Willenkin for a late evening appointment. Sadly, a big emergency came through the door shortly before our scheduled visit and the staff called me right away to make me aware of the possible wait. It was very nice to be informed ahead of time and we certainly didn't mind hanging out in the waiting area having the girls spoil our Raven with lots of love and attention. Dr. Willenkin was very kind and thorough. She didn't push any unnecessary diagnostics and took a very mild and conservative approach to treating the symptoms first. We've seen several of the DVMs there and all of them have been nothing but amazing with our pets.Read Less

I believe they pressured me into euthanasia too quickly by giving me little hope for my dog that was only 6. I feel horrible and my dog is gone. They immediately started talking about thousands of dollars when I should have given my dog a chance. I lost a part of my family and had no idea how hard this would be. Read Less

This is the most compassionate vet I have ever seen we had to take our year and a half old cat her for a emergency she was all of a sudden really sick she was found to have FIT and had to be put down from the time we arrived through the entire process I could I have not have asked for better care for my cat and my daughter whose cat it was. it was very hard for her to go through this at 14 years of age. I will definitely be using them in the future and highly recommend them to anyone. Everywhere else I called that day would not see us and our poor kitty needed immediate care. I can not thank you enough for all you have done for our family Love the Wagners Read Less

I had been going to Rau Animal hospital for 6 years. Its an expensive place but it was close by. Last year they misplaced my dogs ashes and that was upsetting but what happened on Sat was inexcusable. I had taken my dog there with a fever and trembling on Fri. Without any type of test the vet says it looks like an upset stomach. Gives me some pills and charges me 115.00. The next day my dog cant lift his head ,hes shaking horribly and has to be carried into Rau. Now they talk me into an x-ray to see if he swallowed something .After charging me 227.00 they than say that the x ray won,t show everything, I need to go to VCA emergency clinic and have an ultra sound done. Another 350.00. Why sell me an xray if its not conclusive ? Short story, I payed Rau 750.00 plus 350.00 at VCA to find out my dog needs antibiotics. The final straw, when I looked at my bill they had a 50.00 recheck charge! A RECHECK CHARGE ? They missed diagnosed him on Fri and charged me a RECHECK charge on Sat ! When I called today they tried to justify these charges, even the Recheck charge ! They are a money hungry business with incompetent vets ! Except one, Dr Cohen is awesome. Unfortunately she works for Rau Read Less

Last Saturday was one of the most difficult days of my life when I lost my beloved Scruffy after a nineteen-month battle to cancer. Dr. Kirchhoffer, tried to tell me that chemo wasn't a cure, but only a treatment. However, I didn't want to believe it. Instead, I clung to the hope that with the right medications, the right supplements and immunity boosters, specially prepared home-cooked food, spring bottled water and love—oh, so much love, I could cure her. God – as well as your staff --knows I tried. With that said however, you gave me an additional year and a half with Scruffy that I otherwise would not have had. “If love could have saved her, she would have lived forever!” My family and I are devastated as we continually wipe away tears and look for our ‘shadow’ which is now forever gone. The healing process will take a long time, but I confess, that it will never be complete. Saying goodbye to Scruffy was heartbreaking, but the compassion that you and your staff showed to us especially in the end and the realization that she has been in such good, caring, and professional hands during these past years is so comforting and is much appreciated by our family.Again, many thanks to your entire staff for the love and special care shown towards our Scruffy, for prolonging her time with us until no longer possible, and in the final chapter of her life, giving our furry child a peaceful and dignified end. With love and heartfelt thanks, Michele Read Less

Don't go here, whatever you do. I have several very good reasons. First, when I took my cat there, they told me he wasn't going to make it (he ate a lily). I resisted putting him down and went somewhere else. 5 years later, he is still healthy and with us. Second, when they were doing the tests, I called the vet to ask about the results. He first thought my cat was a she instead of a he (important since he was partly looking at hormone levels). And then he thought my cat was a dog. My pet was obviously just a lab report to him, given that he didn't know the gender or even the species of my animal. That may not seem like a big deal, but it had serious implications on how to proceed based on the results. Third, they are by far the most expensive place that I called when I decided to go somewhere else. Over $1,000 to tell me that my dog, errrr cat should be put down. Guess what. he's still here, no thanks to Rau.Seriously, we went there 3 times and it was a disaster 2 of the 3 times. I would also reiterate what the first reviewer said about payments. They are not flexible, unlike most vets I have gone to over the years. Read Less

My dog unfortunately left this world to early and we had to take her to Rau Animal hospital where we proceeded to have her cremated. Once Rau received her ashes they refused to return her ashes until the measly $500 dollar bill was paid in full. Unfortunately due to a 2 week pay period I had to wait for my next paycheck in order to FREE MY DOG from RAU animal hospital. I tried to work out paying half and half later due to my situation but it fell on deaf ears. My dog was held hostage for a week and a half in their cold greedy hands. My dog wasn't a pet, she was a family member, and a best friend. Save yourself from a horror story in your already time of grieving, find a Vet that sees your dog as your family member, not as a Dollar Sign. Read Less

FIRST OFF I WANT TO SAY THAT I HAD A VERY SICK DOG. SHE WAS BLEEDING REALLY BAD AND ONE VET SAID THAT SHE WOULD BE OKAY. I WAS THINKING TO MYSELF THAT HE WAS WRONG AND THAT MY DOG WASN'T LOOKING VERY GOOD. I CALLED LIKE 20 DIFFERENT HOSPITALS FROM PA TO NJ AND EVERYONE WAS CLOSE. I PRAYED THAT SOMEONE WAS OPEN AND MY LAST PLACE TO CALL WAS THE RAU ANIMAL HOSPITAL. WITHOUT AN APPOINTMENT THEY TOOK ME IN. I SAW( DR. JANE KIRCHHOFFER, VMD). SHE WAS TOTALLY AMAZING AND HELP ME AS MUCH AS SHE COULD. SHE RAN A LOT OF TEST, DREW BLOOD AND GAVE ME DOG OXYGEN. SHE TOLD ME THAT SANDIE HAD HGE AND NEEDE TO STAY OVER NIGHT. SANDIE WAS ON IV ALL NIGHT AND WAS VERY WELL TAKEN CARE OF. IF IT WEREN'T FOR (DR. KIRCHHOFFER) SANDIE PROBABLY WOULD OF DIED BECAUSE OF THE HEAVY BLEEDING. I THANK YOU AND YOUR STAFF FOR THE AMAZING JOB, AMAZING LOVE AND CARE THAT YOU SHOWED SANDIE AS WELL AS ME AND MY HUSBAND. P.S ALSO THE PRICES ARE VERY AFFORDABLE AND THERE JUST GREAT PEOPLE ALL AROUND. GOD BLESS YOU ALL AND THANK YOU SO MUCH FOR ALL YOUR HELP......... Read Less