I have been taking both of my dogs to KOP Vet for six years. From my first visit, the staff have treated my boys and I like family. Up front, Kim and Nicole are always warm, welcoming and patient wi... Read More
I have been taking both of my dogs to KOP Vet for six years. From my first visit, the staff have treated my boys and I like family. Up front, Kim and Nicole are always warm, welcoming and patient with my very excited boys. They tag team to check us in and out. Nicole does check in/out while Kim plays with the boys. The support staff Michelle, Denise, Kelsie, Megan, Jenny and River are kind and helpful and Denise gives the best nail trims! We have had the pleasure of visiting with every doctor over the years. Each visit they are thorough, reassuring and patient, a requirement when we are coming for a visit as we are a lot to handle! Dr Clarke, Dr Arrison, Dr Robbins and Especially Dr Elser, treat my boys like their own. When I email, the replies are timely, and always end with a sweet message (especially from Kim, she always asks that I give hugs and kisses to her friends! :). Following a procedure (Dr Elser performs their dental cleanings annually) they follow up the next day with a phone call to ensure they are doing well. We have ended up in the ER multiple times as well and when the documents get to KOP Vet, they call to follow up, even though they weren’t the ones that treated them. I could go on and on. I can’t recommend them enough! Read Less