Came in for routine shots and left thinking everything was fine. A few days later our cat lost his appetite, lost the ability to walk, and was sleeping 20 hours a day. We noticed a large area of redness on his side. Clearly, it was an infection from when he got his shots at VCA. We took him back to get the infection treated and we were told that it couldn't POSSIBLY be an infection from THEIR shots, that it must be something else. They took there mere insinuation very personally. We were prescribed antifungal ointment and appetite stimulants. Foolishly, we followed the vet's advice and our animal was dead 48 hours later. I may not know much about veterinary medicine, but I am pretty sure I know how to call a lawyer. Read Less

Recently moved to the area and needed a new vets to get our Calico in for routine shots. She is a house cat and doesn't normally need shots, but since we were planning on leaving her at a pet sitter for the duration of our vacation, we wanted to make sure her shots were up-to-date. The vet took her into the back room to administer the shots even though there is an exam table in the exam room. The vet claimed that their vaccines were stored in the back and that it would be, "Easier" for her to bring her into the back rather than bringing the syringe to the exam room??? a half hour later the event returned with our cat. She said that because our cat resisted when she went to pick her up, that she must have been abused. the extra time was allegedly spent doing an "abuse check." She interrogated us as to whether we had any small children in the house that might be abusing our cat and as to whether we had ever been investigated by the SPCA. We love our cat and our cat has never been abused. My wife was in tears by the time we got home. She is terrified that someone is going to come and take our baby away. The people who run this Clinic are monsters. Please, for the love of God, avoid this place at all costs. Read Less

Had an abysmal experience with this vet and they had the nerve to send me a survey asking me about my experience. The survey insists that it is anonymous and that you won't be contacted unless you ask to be. Within 24 hours of submitting this survey, I was getting flooded with phone calls and emails from VCA demanding that I provide additional information about my experience. I consider this to be illegal spam and I will be reporting VCA to the FCC for sending unsolicited communications. Read Less

Took our dog in with a simple pulled muscle in the ankle area, we knew it was a pulled muscle because of visible edema in the ankle, combined with a limp made worse by activity. I didn't even think a vet visit was necessary, as a pulled muscle usually improves given reduced activity and time to heal. However, my girlfriend is very protective of our dog and wanted to see if there was anything else we could be doing to speed the healing process up. We scheduled an appointment and were told that she needed to be seen "right away" as they were "very concerned" by the "serious" symptoms our dog was displaying (limping, lmao). We made an appointment for the next day, the timing of which was changed by VCA due to poor record keeping, without notice. However, that's not why I'm upset. I'm upset because our dog, suffering from nothing but a sprained ankle, was tested for Lyme (which she couldn't possibly have since she was vaccinated by this very same vet only months prior and we apply flea and tick treatments religiously,) and we were billed for it despite the fact Lyme was an implausible diagnosis. The vet also suggested that our dog may have meningitis, despite the absence of a fever. The vet prescribed doxycycline for possible Lyme before the tests even came back (big surprise, they came back negative) and billed us for that too. Mysteriously, this vet takes animals out of the main exam room and into a back room -- away from their owner -- to perform exams. This may be related to the reason why when the vet returned with our dog (after performing an exam done without our presence, 15 minutes later) she made claims about our dog being sensitive to touch in the neck area, saying, "I don't know if you could hear it from up here, but she really yelped when I touched her on her neck." Of course, we didn't hear anything because it never happened. After the visit, we touched on dog on the neck in the same manner with no problem. Based upon this "observation" the vet suggested referred pain from a slipped disc as a possible cause and that if the problem didn't go away she could do x-rays (which should have been the first thing she did.) All this place is going to do is pad your bill and fail to get to the bottom of your dog's problem. Your money would be better spent buying icecubes for Eskimos. Read Less

I have been going to Gwynedd for over 12 years and during that time I have had 7 cats with serious medical issues, diabetes, lymphoma, inflammatory bowel disease and cancer. Yes I have spent lots of money and yes sometimes it is a long path to a definitive answer. Sometimes there are no answers. Have you looked at the cost of human healthcare lately?? I have great respect for the Dr's Baylor, Kane, Olsen and Torrance. I believe that pets are family and a commitment. If you have young pets, buy pet insurance,. Can't imagine you have children and don't insure them... Be an informed consumer, always ask the question, what will this test tell us, what are the next steps,. Unfortunately our pets can't tell us how they feel or how long they have felt that way. Sometimes you don't see subtle changes in weight or appetite. I am sorry that some reviewers had one bad experience and gave a very low review, I have been a client for long enough to know quality, competency and compassion and Gwynedd has it all. Read Less

I have been going to Gwynedd for many many years. My mom also takes her dog there and loves Gwynedd as well. Dr. Olson performed a minor surgery on my cat. When I went to pick up my cat later that night, the receptionist Michelle told me Dr. Olson sat there for an hour holding and petting my cat after he woke up from the anesthesia. That meant the world to me!! My cat has been very ill and is extremely skittish and scared. I cannot appreciate enough the level of compassion and care Dr. Olson has been giving my cat. Read Less

When I called VCA it was a Saturday at 6pm. My dog had gotten bit by another dog and they were very attentive the whole time. I would like to thank the staff for bettering my dog and also being there for me as I was a total mess the whole time. Thank you again and I will definitely be returning if there are any emergencys! Read Less

Last week I needed to have my cat euthanized. My vet was closed, but they recommended Gwynedd. They were absolutely lovely. It was about 10pm at night. We were greeted at the door compassionately, shown to an exam room and were constantly asked if we needed more time with Jake. Everything took place at our control. While the incident was traumatizing, the staff at Gwynedd were superb. Read Less

Do not go here! The staff is not knowledgeable. This place is like a bad mechanic that will charge you for parts you do not need. They push x rays and shots without actually caring for the pet. If you have an emergency this is NOT the place to spend your money. Read Less

I brought my 7 mo. Old puppy in for an emergency visit who was extremely ill , vomiting and overly dehydrated. They ran test and gave her a fluid injection, and an x-ray, they told us it was just an upset stomach and sent us on our way. She was continually throwing up and refusing to drink any water after our visit so we called our primary vet for an emergency appointment, who told us she had an obstruction and had to get immediate surgery. If I didn't follow up with our primary doctor she could have had serious damage or even worse. I do not recommend bringing any animal to this place just to tell you nothing is wrong and send you on your way! Read Less

Never had any problems that the other reviews experienced. Last year had an emergency with our dog we rushed her to Gwynedd they took her right in, they kept me informed throughout the complete process. Unfortunately the mass ruptured and caused internal bleeding which she passed away from. I was so impressed how they treated us we now take our new dog here as well and several visits so far and not one problem. Read Less

Never go here unless you have loads of money to spare. The vets here are EXTREMELY INEXPERIENCED. They diagnose your pet with everything because they really do not know what the underlying issue is. They are basically looking to drain you out of your $$. Having had pets for my whole life, I know a lot about animal illnesses. I went here when everything else was closed, and could not believe how unknowledgeable these doctors were. It was a complete waste of my money and time!!! Read Less

They saved my chocolate lab when he ate chicken bones. They also were very kind to my bulldog and me a few years later. He had a brain tumor and comforted us at some of the lowest points. They give the best care!! Being there 24/7 helps too! Read Less

Fantastic vets but they are terribly overpriced and recommend test and procedures that are entirely unnecessary. Before you go there for any procedure or visit, get them to quote you costs ahead of time, then search around for a better price. $650 for spaying and neutering of two kittens was what the walk in quote was, but I called a week before and was quoted a total cost of $400 over the phone. Read Less

I agree with the many other reviews here way way way overpriced and don't listen to what you tell them North Penn is far better and way less expensive this place charges for every piece of tape and every needle they can to raise the cost. Stay away!!!!! Read Less

I wish I would have read the other reviews here before I brought my dog. They are pushy and overpriced. My dog required surgery and while I do believe he is getting decent care, they are literally holding him hostage under the guise of him "not being ready to go home yet". It has been 3 days and the last time he had a similar surgery (not here) he was released in 24 hours! They are money hungry here so beware. Read Less

Do not take your pet here! I brought my cat in because she was throwing up uncontrollably. They charged me over $700 for all kinds of tests to see what the problem was. After hearing absolutely nothing for 12 hours, I came in to see what was going on. They told me that after doing over $700 in tests they still didn't know what was wrong. Absolutely no diagnosis at all. Then they have the nerve to bill me for an additional $150! They are out of their mind. If you want to charge people that, that's fine but you better dang well be able to tell them what is wrong with their pet after spending $1k. This place is a TOTAL rip off!! Stay AWAY!!!!!!!!!!! Read Less