We have worked with many small animal and large animal vets. This practice works very hard, each pet is treated as special and the care they display is sincere. They can't fix everything but work hard to make each patient comfortable. As a breeder, ower and one who also cares for others pets I highly recommend them. Read Less

Our cat Oliver was brought in for what we thought was going to be a simple treatment. Instead, we got a call saying that he had an aggressive form of cancer. The vet was sympathetic and helped us weigh our options for treatment but ultimately it was better for him to be put down. She explained everything that was going on in his body. They stayed open after closing for us and were so kind and understanding. We received his ashes in a box along with his paw print. The staff even sent a consolation card with their names signed. We miss our little guy but we couldn't thank the staff enough for what they did for us. Highly recommend this vet. Read Less

YOU have to be out of your MIND to come here with your pet. If I could give this place 0 stars I would. We took our dog here for check ups and such for YEARS. One day we rushed our Shetland Sheep dog here because out of no where our Sierra was having seizures and could not stand up. The Doctor was not only clueless and had no idea what was wrong with her, he was not empathetic at all. As our family was balling our eyes out to say goodbye to our family dog, we were devastated because the DOCTOR DIDN'T KNOW WHAT WAS WRONG. How do you call yourself a Doctor and how do you not show ANY empathy towards a family that is losing their best friend? On the other end, the nurse couldn't of been nicer, with giving us enough time to say our goodbyes. I could not believe an animal hospital we have been going to for years treated us like garbage and treated our dog as just another NUMBER. A year later, we recently adopted a new dog and WILL NEVER GO BACK HERE. Our trust will and forever be broken. Read Less

I have been with Dr. Rossi since it was just him. He's kind, compassionate and extremely knowledgeable about all animals, not just cats and dogs. I know this because he has taken care of hamsters, Guinea pigs, rabbits, cats, dogs and even a Canadian goose for us. We try and take our animals to him only. Read Less

Great animal hospital, recently renovated and clean. Very responsive staff who have been great with our old dog. They are closed sometimes but if you call with an emergency they have come in on off hours for us (true emergencies only obviously, our dog blew out her knee and couldn't walk). Their staff actually cares which is refreshing compared to previous experiences elsewhere with a "take a number" mentality. Read Less

They are very accommodating and they love animals! Their staff is amazing, i wouldnt take my pups anywhere else! The doctors even call you back if youre having a problem after hours and walk you through the best way to solve your issue. Read Less

I've been going to this clinic for probably a decade or more. There are a lot of really good people that work there and have gone out of their way to make my pet feel comfortable. But, in the end, I feel it operated more as a business. Even while my cat was young I was encouraged to bring my pet in for a check up every six months. Products were being pushed: Revolution to be given for an indoor cat, low quality pet food, unnecessary vaccines. In the end my cat had to be put down at 12 years for kidney failure, while I watched cats of friends and family that shamelessly never visited a vet, yet those cats lived quality lives to ripe old ages. I was naive, and trusting. I never realized there was a money making angle at the cost of my cat's health. We all want to think that vets are animal lovers that have the animal's best interest at heart. Sadly I've learned that's not the case and we all need to do our homework in regard to what is needed and what isn't and not allow others to insist what is in our pet's best interest. It's a sad reality. Read Less

Take both of our cats here and are always treated well. Service is efficient, have never had to wait. Have offered to trim cats nails during our appointments, not a huge deal normally but little things like that ensure that we will keep bringing our pets back. Read Less

Visited twice for 2 different types of issues with my dog. Very expensive, don't go into expecting a $50 bill. Always walking out with $100-200 bill for a 15 min visit with a very short/brief physical exam. The doctors are nice but cut you very short for the money spent. When facing an issue, the office receptionists (Roz and others) tend to be very fake/snotty unhelpful , not the best customer service you would expect. Would rate 5 stars if the hospital had nicer staff and a higher quality of visit Read Less

I'm so happy I found this animal hospital. My dog has degenerative disk disease and I've been searching for a good, caring, honest and affordable veterinary since I moved to this area which was 9 years ago. I called and was really scared and my dog was in sever pain. They got me in right away and Everyone was so friendly. Dr. Rossi was just the best. He explained everything very easily and kindly and we went with the laser treatments and so far It's been a miracle. He was honest and told me not to waste my money with X-rays and didn't push any surgeries, he said if the treatments don't work then we get an MRI and go from there. Well after her first treatment exactly 24 hrs later my dog is back to her playful happy self as if nothing was wrong. I got the package of 6 treatments and will continue to keep the maintenance program so she can continue to be happy and pain free. I love that this is a non surgical treatment and there's no drugs, anesthesia, or awful side effects. I've been searching for a great animal hospital and I can't recommend them enough. I'll only trust and take my animals here. Read Less

I've been taking my cats here for three years now and I've never had a bad experience. When I adopted my second cat and took him in for his first check-up, he wasn't very cooperative. He found that exploring the room was more exciting than sitting still on the table. Instead of forcing him on the table, Dr. Rosignoli got down on her knees and listened to his heartbeat on the floor. She also continuously handles my "problem child," who is quite nasty while at the vet, with care and compassion - even while he's trying to bite her arm off. I highly recommend them, and especially Dr. Rosignoli, to anyone and everyone with a furbaby. Read Less

They are very nice and very friendly there but I don't like the layout of the building. Downstairs is the cat clinic, one of the rooms downstairs looked like it was a bathroom that was converted into a little cat station. It is very cramped. They renovated a house and turned it into a veterinary hospital. Read Less

Just had our dog's 1st check up today with Dr Dana Hatfield and I couldn't be more pleased! Dr. Dana was very thorough, kind and knowledgeable with our senior dog. I especially love her holistic approach with Acupuncture, trigger point therapy, nutrition and supplementation. The staff at here at NPAH is very kind and obviously love what they do! Highly Recommend! Read Less

My family and I are from out of town and have heard nothing but wonderful things about this vet. My Dad was recently diagnosed with cancer and is here for treatments from a specialty doctor so we were already on an emotional roller coaster when we realized that My dog, Faith, needed emergency surgery today and they saved my baby's life! Took her in immediately and treated us as if we were long-time patients. The staff, technicians and doctors are all wonderful and sympathetic. Cannot recommend them enough and as long as we are here we will be continuing to go there! Read Less

I'm new in town, so I just tried this place based on Yelp reviews. I was pleasantly surprised that they actually told me the problem with my overweight cat was ME and not my cat! No unnecessary tests performed and they were careful in not overvaccinating. I liked Dr. Maxwell as he was tender with my cat and in return my cat was nice enough not to bite him! Everyone was nice there and I felt that they wanted a relationship with me and my cat, not just a number. It would be great if they had a 24 hr staffed Hospital, but I think they are working on that. Overall, very pleased. Read Less

Been going here for 8 years and would not go any other place please of the service and care of our dog Kahula. The great thing that they treat all the animals with loving care like family and not a number. Read Less

This place should update their waiting room area. It's very very small and I foresee issues if multiple owners with their animals are waiting to be seen or check out. Also, while my dog's needs were taken care of, I felt rushed speaking with the doctor. I would return but will make sure to schedule appointments as early as possible. Read Less

I had to make the heartbreaking decision to put my dog down yesterday...he was my first. Everyone was really supportive and understanding. I had complete strangers/other clients comfort me, and that was really touching. The staff was really accommodating and let me take as much time as i needed...I'm really happy that I was able to bring Bailey into an animal hospital he was adored at and loved visiting..thank you, NPAH, for being there for me. Read Less

We have been taking our cats and dogs here for years. All of the office staff are incredibly kind and helpful and all of veterinarians are very good and I find their prices to be fair. We have also boarded our pets here from time to time and that too has been worry and hassle free. Read Less

I am so grateful to the staff and doctors at North Penn. I called today as a new patient out of concern for my dog. They got her in right away and provided fabulous service. I have found a new home for Sasha's veterinary needs! Thank you. Read Less

My 14 year old cat has an intestinal disease requiring steroids. Banfield always gave me problems prescribing refills unless I subjected him to regular blood tests and physicals. I finally switched and brought him here to North Penn and the Dr was great. Immediately prescribed the medicine, said once a year visit will be fine and even avoided giving him unnecessary vaccines that most vets would have pushed on him. The visit fee was reasonable and for the first time I went to a vet that I didn't feel was just trying to get as much money as they could out of me. Will definitely bring all of my pets here and would highly recommend. Read Less

I took my cat here for dental work a few months ago to get a few teeth removed and get whatever was left cleaned up. They explained everything that would happen and put me at ease since I was very nervous about the entire procedure. They treated my cat like a furbaby not like just some random animal. Definitely not as expensive as I thought it would be, based off a vet in Doylestown charging over $1000 for the same service. I would highly recommend this vet! Read Less

i live in the apt complex right next door. i was hesitant to taking my cat here...but they were so awesome from the time we walked in, to the time we walked out. you could tell they really cared about helping the animals. Read Less

I've been coming here for over a year and let me just say this is the only place I will ever take my pets. They're fantastic and so understanding. They have helped me through some hard times and take excellent  care of my cats and dogs. Read Less

I left another vet because I felt like they weren't completely honest. North Penn Animal Hospital told me the vaccines my puppy would need, might need or didn't need. They did not try to push anything on me, nor did they try to sell me hart worm medicine at the practice. They said if I can find it elsewhere for cheaper, they'd be happy to write me a script. Not to mention, they have very reasonable prices and the whole staff is super friendly. I have already recommended them to multiple people. Read Less

We transitioned to NPAH after a few unpleasant experiences at Gwynedd Veterinary Hospital. The staff is extraordinarily friendly and the doctors take their time with each appointment to really assess whatever issue may be occurring as well as from an overall point of view. For the last three years, they have treated our 15 year old pitt bull and our 3 year old cat  with gentle hands, warm voices and a calm environment.However, where I really must commend them, is how they handled the passing of our pitt bull. She suffered from GDV and the staff was extremely patient and kind to my husband and I, and more importantly, our pup. They allowed us to stay with her as long as we liked before beginning the process. They explained each step and let us stay with her throughout. Payment was rendered days later which allowed us to leave that day with her memory instead of paying a bill as other places will make you do. I cannot say enough kind words about the entire staff at NPAH and wouldn't trust any other veterinary hospital more with our furry loved ones. Read Less

We had just an "okay" experience that could be summed up in one word:  confusing.  However, two months after our initial interaction, they staff at NPAH followed up with us and you can read the update below.Let's start at the beginning, shall we?We live in Boston and we planned to travel to Lansdale over the Christmas holiday.  We needed to board our pit bull mix, Flower, on a Saturday night while we were at a holiday party.  I did my due diligence and called over to NPAH and inquired as to what information, forms, or deposits were needed for Flower to board there for one night.  The staff member assisting me treated me as if she didn't want to take our dog.  "Oh, I don't know how you do it in Boston, but you need x,y,z vaccines."  When I told her that my dog had those as part of attending doggy daycare, her reaction was, "Are you sure?"  I'm 100% sure.  It probably should have been a red flag.  I then had to fax all the paperwork over to NPAH.  I was supposed to receive a confirmation of her reservation to board, but that didn't happen until I followed up with another phone call.Honestly, we booked a pet-friendly hotel as a backup plan, because my confidence was a little shot at this point ....The boarding hours were just weird.  We had to drop Flower off between 8:30 and 11:00 that Saturday morning.  The intake staff were so nice and were so excited to see Flower.  However, we then had to re-do most of the paperwork I had already sent over!  I included my name, phone numbers, emergency contacts, etc. in all the initial paperwork and then we had to redo it again.However, we felt comfortable leaving Flower there overnight.  Since the facility was less than 5 miles from where we were staying, we figured that in the event of an emergency or a meltdown, we could easily go get Flower and stay at the hotel.  I felt better watching Flower interact with the staff - she was so excited to meet new friends and have some fun.  She didn't "put the brakes on" when we walked in.  We scheduled the time to pick Flower up the next morning and that's when we realized that although the facility opened at 8 the following morning (Sunday), we couldn't pick her up until 9:30.  How does that make any sense?  We stood there dumbfounded.  We then found out that if we wanted to pick her up early, we would have to pay a half rate of boarding.  Seriously.  To pick her up early, we had to pay as if she was there IN ADDITION to an early pick-up fee.  WTF?We really had no choice.  We had to be back to Boston the next morning.We picked Flower up the next morning and she was so happy to see us, but not in a frustrated way.  She had a good time and she was tired; hence, she definitely got plenty of play time.The only reason why we chose to board sweet Flower here was because it was a vet's office.  At the time, I thought we will take our chances and choose another facility when we return to Lansdale...***UPDATE 2/12/2015***I did receive a phone call from NPAH in regards to our experience.  The boarding staff is undergoing a new training program and the website/documentation is also being updated to outline all the policies because other customers have commented on the confusion as well.  I interpreted the outreach as this:  NPAH knows we won't necessarily return tomorrow or even next week since we live in Boston.  However, they are committed to making animals and their humans happy.  They wanted us to know that they are aware of our concerns and they are addressing them to better the needs of ALL their customers and not just the ones that return once a year when traveling from 6 hours away.  It's businesses like this that take the time to address customers concerns that will, ultimately, keep customers coming back.  Including us.  We will certainly return to NPAH when we travel to Lansdale again. Read Less

Our dog was diagnosed elsewhere with a severe ear infection, and their recommendation was to remove the ear. The doctors at North Penn found an alternate solution, and were able to save the ear! They were true life savers, and we will be forever grateful. Read Less

We were not patients here but when our beloved max of 17 years had to have his sunset I called around ... The staff was sooooooo wonderful and showed so much comfort for me as I was crying thru the phone. When we arrived we had staff waiting for us and everyone was so nice thru this hard moment of our life. Everyone comforted our broken heart as we said goodbye to our baby boy max. Thank you so much everyone that treated us like family. Read Less

I've been going to North Penn Animal Hospital for about 6 years now. I'm very happy with them and plan to always bring my pets there as long as I live in the area. I have a dog and three cats. We have seen all the doctors there. Sadly, my dog has been through cancer and we have needed to see the vet often. The staff has always been courteous and helpful. The doctors have always been willing to take the time to speak with me and answer my questions. The technicians and doctors have been very patient and understanding during my dog's illness. One of my cats also injured his leg and Dr. Johnson offered laser therapy to help heal the injury. I thought it was pretty cool that they had that. He's just started his treatments, but it seems to be helping.Read Less

Dr. Rossi and associates are truly the most caring vets I have ever come across! My English Bulldog, Maddie, needed eye surgery and Dr. Rossi did an excellent job. His prices are competative and all the vets there comunicate with each other so I can see any of them and still feel comfortable. The front desk staff is very polite and efficient, and the technicians and nurses are really caring and good with my girl. I trust them completely and will never take my beloved bully girl any where else! Read Less

I could not be happier with this animal hospital. Years ago when I had dogs, we saw Dr. Ruth. Now, for the first time I have cats. Dr. Perin was wonderful and obviously loves cats. Although I thought my appt was for 4:40, they had me as 4:00 and saw my three cats without any wait at all. The young male vet tech, who's name I did not get, was terrific as well. I had previously boarded my animals at an expensive local boarding facility. I was not allowed to see the boarding area as they only have Wednesday tours (hiding something?). It is not a matter of price, it is the concern and attention to pets. You will definitely receive this from the North Penn Animal Hospital. Read Less

I can only say one thing to people bringing their pets here - MAKE SURE YOU GET DR. ROSSI! The other vets do not care much for cats, and Maxwell can be rude to them. Overall, they are nice people there, but not upfront about billing. Make sure you ask in detail how much everything is going to cost, before you have them do anything, or you'll risk nasty several hundred dollar ""surprises"" in the mail for months afterward. But they are very nice to customers and have really sweet cats that hang out in the office waiting room. The one white one is the size of a horse! Read Less