I love this place! It's very clean, friendly, and professional, and I would recommend it to anyone seeking a vet in the Main Line area. I was referred here by a friend who grew up in the area after I ... Read More
I love this place! It's very clean, friendly, and professional, and I would recommend it to anyone seeking a vet in the Main Line area. I was referred here by a friend who grew up in the area after I had horrible experiences with Bryn Mawr Veterinary (see review for details). No such problems here. Even if you call with a question, the staffers will hunt down a vet to find out the answer for you. If the vet said she'd call you back, you get a call from the vet herself (who is patient and completely willing to answer all your questions until you're satisfied). If you need to pick up food or medication and are running late, they'll try their best to accommodate you, even staying late (obviously, don't push this one). They even mailed refills of medications without an extra shipping charge. Dr. Maria Peters is the vet that my dog and I saw--she clearly loves animals and did a great job of being caring toward both pet and owner. She completely solved my dog's diarrhea problem in a cost-conscious way, fully explaining the different options (treating the symptoms vs. conducting testing to pinpoint the cause) and the pros and cons of both while letting me decide based on her recommendations. Additionally, she removed the eyelid tumors my dog had (in both eyes; the biopsy revealed that they were thankfully benign) and performed a teeth-cleaning, and did an incredible job with everything. One of the tumors was on the lower eyelid (the others were on the inner top eyelid); there's no scarring and my dog's vision wasn't affected at all.When I returned to pick up my dog, they sent me home with papers thoroughly explaining what happened during the operation and how to best care for my dog during the recovery period. I had also requested copies of the notes from each of my appointments (since I knew I was moving soon and wanted them for my records), which the office made sure to mail me promptly after each visit.This clinic has a very hometown feel as well--all the other clients seemed to be locals and were on a first name basis with the staff. There's a boarding service here, and everyone who used it seemed to be regulars and happy with the service (I saw quite a few drop-offs/pick-ups while i was there). Tip: The clinic has Saturday hours, which was really helpful when I moved to NYC and had to take my dog back for a post-surgery appointment. Bonus tip: They used to give you one free application of Frontline if you bought two boxes (six months' worth), but I'm not sure if that promotion is still in effect. Read Less