Sycamore Veterinary Hospital

I just started taking my rescued pup here due to having an ear infection. The staff is extremely nice and even being new to the clinic treated me like they knew me for years! I was extremely shocked though when I found out what the bill was! I had to go back again for another treatment a week later which was more money. Luckily my pup is worth it, and so is this veterinary hospital! Read Less

I wish I could give this place 0 stars because that's what they really deserve. Where do I begin? My family has been stupidly loyal to this veterinary hospital since we moved to Pennsylvania 13 years ago. I knew something was up when they said my cat was healthy even though he was peeing on everything but we had been spoiled by good vets in California that she didn't want to consider going to a different place to get a second opinion. Then when we got Suzy we were sure she was a main coon because we're seasoned cat owners but hey! You're the expert so when you said she wasn't we trusted you and we shouldn't have. Because who died in our car a block away from your clinic when she was on her way for her regular check up? Our baby Suzy. It was a freak accident sure because 6 year old cats don't just drop dead. It was probably a heart problem which is typical in main coons but you said that she wasn't. Well when we went on pet finder my mom saw all the main coons looked just like our Suzy. Do you know how hard it was to watch her lose the one thing that made her happy since her divorce? Of course not! You had been taking our money for ten years! Why would you grow a conscience now? I have been calling for about a week to get my Sebastian and Salem in for their regular visit BEFORE I noticed one of them stopped eating for a few days and pooped on our carpet which has NEVER happened before. "Hi I'd like to schedule a regular check up for my cats. They're a little overdue." "Call back tomorrow so you can get a same day appointment. We start picking up the phones at 8:45. Bye!" So I called but you guys were already booked for the day. I don't care if it was going to take a few days but you just didn't want to deal with me. Now my baby has brown crap coming out of his eyes but like a fool my mom is still going to try and schedule an appointment. But when she doesn't which I know she won't because your secretaries are awfully good at giving the run around I will call every vet in the area, come into your office and don't worry I won't cuss you out but I will be demanding all your records on my cats. Our new vet will probably be able to tell from your records that something was wrong years ago and that you were wrong about everything. Lastly I would just like to say if you're new to the area and you've been recommended to this place, run. Run far away. They might be okay when your pets are young but when things start going bad down the line and they stop listening don't say I didn't warn you.Read Less

Sycamore Veterinary Hospital has been caring for my animals for over 30 years and I WILL ALWAYS have the utmost respect and gratitude for #1 – the excellent medical knowledge of Dr. Neubauer, Dr. Rourke and Dr. Becker; #2 the heartfelt concern shown both the patient and owner. As for Hugene's “situation #1” if indeed Hugene's dog “hadn't had anything to eat or drink for a day or two” there could have been a real medical issue happening and he should have been ashamed of himself. I seriously do NOT believe that any of SVH's doctors would ever do unnecessary testing. They're there to help our pets live long healthy lives, not waste their time. Situation #2 was also of his own doing – I've always been given vaccine records when I left the office. Where did he put his? If it was that important why not just go pick up another copy? Thanks Hugene for not wanting to go back – now there's more available time for those of us that love our pets and appreciate the loving care of the entire Sycamore Veterinary Hospital staff! Read Less

I have had nothing but problems with this animal clinic. I was away for a weekend and my dog was staying with my parents. She suffers from separation anxiety when she is away from me for periods of time. She hadn't had anything to eat or drink for a day or two and seemed as though she was having pains in her chest. I took her to Sycamore Veterinary Hospital to have it examined as soon as I could. I get there, they run X-Rays and the whole deal...totaling my costs to over $500...and guess what, it was simply a stomach ache and she was 100% fine later in the day. That was situation #1. On to situation #2. My fiance and I are moving into our first apartment together and I needed to have my animal's records faxed to me. So, I called to have them faxed over for them to tell me ""Your dog is behind in her vaccines."" (Which I absolutely KNOW she isn't.) I set up an appointment for the following day...10 minutes later I get a call back saying the woman looked up the wrong records and that she was ok. That's fine and dandy, then she gets my fax #, and said she would send the fax. Well...long story short, still no fax, and I do not know if I will have her records in time for filing out the lease and we may lose the apartments. Thanks for nothing Sycamore Veterinary Hospital. I trust my dog's life in my hands before EVER trusting her in yours. Read Less

We have always brought our dogs to SVH and each time we receive the best care. The doctors and staff there treat you and your pet like family. They go above and beyond in every way to ensure your pet is diagnosed correctly and treated in best way. They take every step necessary and are very honest with their opinions and suggestions. Our entire family in the area goes here and we will continue to recommend their services. Read Less

The staff at Sycamore Vet are so caring, thoughtful and treat your pet like they would treat theirs. Our whole family now goes to Dr. Rorke and gets the best care! Conveniently open 7-days a week and late during the week. Read Less

I have never met more caring people, from Dr. Neubauer and his wife, to the entire staff. Dr. Neubauer will call personally when one of my kitties is having problems to make sure they are doing better. Their hours are extremely convenient, including Sundays. If you need a really good veterinary, this is definitely the place to go! Read Less