74 Reviews

Metropolitan Veterinary Associates and Emergency Services

Norristown, Pennsylvania
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Reviews
Raymond T.
11 Jun 2019
REPORT
I've brought my small dog, Jingles, to Metro Veterinary Associates for a surgical dental procedure. Their regular veterinary maintenance pricing seems a bit on the pricier side so I haven't used them ... Read More
I've brought my small dog, Jingles, to Metro Veterinary Associates for a surgical dental procedure. Their regular veterinary maintenance pricing seems a bit on the pricier side so I haven't used them as my primary vet. But for any special procedures, they're great. The facilities are very nice and the staff very friendly and professional. The veterinary nurse even offered to carry my dog to my car after his surgical procedure to make him as comfortable as possible. I would recommend this vet to others. Read Less
George K.
26 May 2019
REPORT
My local vet told me to try a Zyrtec pill daily for my dogs allergy issues. CVS sold me Zyrtec-D.  Not knowing, my dog was so amped up, she was halucinating and did not sleep that night. I called my v... Read More
My local vet told me to try a Zyrtec pill daily for my dogs allergy issues. CVS sold me Zyrtec-D.  Not knowing, my dog was so amped up, she was halucinating and did not sleep that night. I called my vet who said I should have known better than to give her the -D version. ??? Needless to say, Met Vet Hospital came to my rescue. She stayed overnight & they stableized her. She's back home like nothing happened. I like Met Vet Hospital. Read Less
Vicki W.
22 May 2019
REPORT
Amanda Corr tried charging $265 for the complimentary service dog exams, shameful!
Shibu T.
19 May 2019
REPORT
Great facility and awesome staff!  We took our Doberman pup, Logan there this morning when he came up limping after playing fetch.  The staff took him back right away and the vet took a good look at h... Read More
Great facility and awesome staff!  We took our Doberman pup, Logan there this morning when he came up limping after playing fetch.  The staff took him back right away and the vet took a good look at him and felt that there was nothing major or even minor injury and just recommended rest. She was busy and wouldn't have been able to see us for at least 30 minutes, but told the vet tech to give us the option to wait or that we could just leave without having to pay the consult fee for no reason.  We were blown away by this, especially because it was a Sunday morning.  Hope to never have a reason to go back for emergency care, but if we ever had to, I wouldn't hesitate to go back. Read Less
Janine V.
23 Feb 2019
REPORT
Our dog visited for calcium deposits on her eye, and Dr. Corr and her nurses and all of the staff were fantastic. What an amazing group of professionals. Every one was kind, caring and gentle and they... Read More
Our dog visited for calcium deposits on her eye, and Dr. Corr and her nurses and all of the staff were fantastic. What an amazing group of professionals. Every one was kind, caring and gentle and they were able to help us the following day when we had to come back with an issue. The care and medications were affordable. I highly recommend Metropolitan Veterinary Associates. Read Less
Lin Z.
8 Jan 2019
REPORT
My 9 yo goldendoodle received excellent orthopedic surgical care here (TPLO) for 2 torn ACLs. I was initially skeptical of the vet's claim that she might even run with me again, but 2 months after bot... Read More
My 9 yo goldendoodle received excellent orthopedic surgical care here (TPLO) for 2 torn ACLs. I was initially skeptical of the vet's claim that she might even run with me again, but 2 months after both knees were repaired, she is almost like a puppy again. Will start running with her in another month! Metropolitan was referred to me by another vet (as an alternative to super expensive and 4-6 month wait Penn) for my dog's obvious leg pain. Dr Shwaub diagnosed the need for TPLO immediately, which initially made me skeptical. But I'm now a believer and recommend him and this office without reservation for orthopedic procedures. Yes it's expensive (but less than Penn!) and we didn't have insurance. It is a big office and everyone is caring but the admin staff did initially bill us for somethings we did not have (Elizabethan collar and some meds that are probably on the usual TPLO list of billed items), but this could happen anywhere. Read Less
Lynn J.
4 Jan 2019
REPORT
My cat Sophie was diagnosed with cancer a year ago. After several friends recommended Met Vets I chose Dr. Rau as Sophie's doctor and I have never regretted the choice. Dr Rau has provided excellent c... Read More
My cat Sophie was diagnosed with cancer a year ago. After several friends recommended Met Vets I chose Dr. Rau as Sophie's doctor and I have never regretted the choice. Dr Rau has provided excellent care, always carefully explaining every detail. She and all the staff at Met Vets have made this difficult time much easier and 1 year out Sophie is still with us.Through our numerous visits, I have seen the staff at Met Vets cope with the many emergency patients that come through their doors with a calmness, compassion and professionalism that is impressive. Read Less
Theresa F.
17 Oct 2018
REPORT
My dog Sophie, had been to Metropolitan Vet a few times for her recurring intestinal issues.    The care there is optimal, the staff always helpful.    This review is not so much for this top notch An... Read More
My dog Sophie, had been to Metropolitan Vet a few times for her recurring intestinal issues.    The care there is optimal, the staff always helpful.    This review is not so much for this top notch Animal hospital, my review today is for one of their staff members.  This staff member was so kind, so understanding and lent such a compassionate ear, the day I called to discuss the possibility of having to put my Sophie to sleep, due to her cancer diagnosis.   God intervened that day for me, when Amanda Frye answered the phone.   I have never met her in person, but I know just from the two conversations I had with her, she is an exceptional animal lover and staff member.  She put my mind at ease, allowed me to cry, and showed such compassion.   After our conversation, which lasted about 15 min, I felt sure of that I needed to follow my heart, and do what was best for my Sophie.   I talked with her again, after Sophie was gone......and again, I cried a lot, and Amanda allowed me to express my grief again.   She consoled me, and assured me what I did for my Sophie, was the most selfless thing I could do.   That I let her go, before her suffering was to begin.   So, to Amanda Frye, I say Thank You........again and again, for being there on one of the hardest days of my life, and getting me through it...with all of your reassuring words.    I hope to meet her someday, and I hope anyone reading this, who goes there, gets to meet her too.  She is wonderful! Read Less
Damian Z.
14 Aug 2018
REPORT
We were referred down to Metropolitan by the on call Dr at Limerick Vet when our 1 year old Doberman, Nico was suffering with severe body cramps,lameness, along vomiting and non-stop diarrhea. He came... Read More
We were referred down to Metropolitan by the on call Dr at Limerick Vet when our 1 year old Doberman, Nico was suffering with severe body cramps,lameness, along vomiting and non-stop diarrhea. He came in from his afternoon exercise when this seemed to hit him and we were sure that maybe it was heat exhaustion possibly leading to a heat-stroke. Nico was examined by Dr Buckman who evaluated his condition and put him on IV fluids ASAP. He spoke to us briefly with some initial ideas to Nico's condition and said he would need overnight to draw blood, do extensive x-rays, possibly a ultra sound, etc.... He assured he would call us the next morning between 6:30- 6:45 to update us with Nico's condition and his overnight findings before finishing his shift. Like clockwork Dr Buckman called us at 6:40 the next morning to inform us he strongly suspected Nico was struck with the bone condition, Panosteidis. A condition that effects young, large breed dogs aged 4 to 18 months in breeds such as German Shepards, Great Danes, Rotties, and Dobermans. It's a very painful but temporary condition that by the time the dog reaches 2 yr of age, Panosteidis is no longer a concern. Dr Buckman informed us Nico would need to stay another day and a half while treating him with pain meds, anti-inflammatory meds, and an IV for his dehydration. Nico spent approx 40 hrs in there before he was good enough to come home. 2 days after coming home, Nico was back to his same ole' mischievous self. 😃 Dr Buckman continued to follow up along with the nursing staff from Metropoliitan answering our questions & calming our concerns. This was first class treatment by Dr Buckman & staff and we're very grateful for their attention Nico. In the future, if we need that emergency service from Metropolitan, Dr Buckman is the vet we will vehemently seek out. A sincere Thank You to Dr Buckman and the Metropolitan staff, you guys are the very best!!! Sincerely Damian, Sharon, & Nico Zajac!! Read Less
Tara Jones
27 Jun 2018
REPORT
Absolutely phenomenal place. I brought my cat here for an emergency visit and they were quick to take him back and kept me informed in detail what was going on. They explained everything so i could un... Read More
Absolutely phenomenal place. I brought my cat here for an emergency visit and they were quick to take him back and kept me informed in detail what was going on. They explained everything so i could understand what they ment. The nurses and doctors were very caring towards my cat as well. It was a great experience and i would highly recommend metro to anyone! Read Less
L K.
21 Jun 2018
REPORT
By now, we are 6-fig clients cumulatively & collectively at the vet emergency hospitals in this area (Metropolitan, Hope, & VRC), & well over 10-figs at MVA alone. So this is a review with quite a bit... Read More
By now, we are 6-fig clients cumulatively & collectively at the vet emergency hospitals in this area (Metropolitan, Hope, & VRC), & well over 10-figs at MVA alone. So this is a review with quite a bit of experience behind it.We have had ups & downs at MVA. At any vet hosp, like at any human hosp, you won't get along with every physician's personality, & you won't get out of this place without spending hundreds, if not thousands, per visit. So set expectations accordingly, & be prepared beforehand. **If you do not have a Care Credit account, you should open one. They accept it here, & the card gives you 6mos no interest to pay off bills.We have taken dogs & cats here. We have done emergency as well as pre-scheduled specialist visits. Internal Med, Radiology, Neurology, etc. We have had a LOT of issues & reasons to visit, with 2 dogs & 4 cats over their life cycles, & we are now on the second generation of pets.  A few years ago, we had a great experience with MVA for neurology. Dr. Northington appears to have retired, but he was great. He was very experienced, knew his stuff inside & out, & had a hopeful, positive bedside manner. He did all needed MRI/testing, but for brain surgery for our cat, he had to refer us to Dr. Glass at Red Bank Vet Hospital in NJ, one of the best surgeons in the country. Our cat was expected to die without surgery. Though the tumor was benign, it was not going to stop growing. The surgery was a breeze, & she was a new cat. She was expected to have the tumor grow back in 2 years, but that never happened, & 5 years later she is as strong as an 18yo cat can be. In his southern drawl Dr. Northington said, "Cats are sur-vahhhh-vors" & he was totally right!For radioiodine therapy (for thyroid issues), MVA has a good deal, but it is very popular, so scheduling gets backed up. We had ended up at the MVA emergency room due to issues with our cat's thyroid, so we had to urgently take her to RadioCat in DE rather than wait for MVA's better deal. I do recommend MVA for radioiodine if you can get kitty in quickly enough for the level of concern you have. MVA will repeat the procedure for FREE if it doesn't take the first time. This was an offer I could not find anywhere else. They really stand behind their therapy here.For cancer & chemo we took our late female dog to Hope instead of MVA, due to a referral by our family vet. So I cannot speak on oncology for MVA.We did ultrasounds, liver aspirates, liver biopsies, & various internal med appointments for our late male dog at MVA. This was a case where you can spend years of time, & tens of thousands, & never get any answer or cure. Trying desperately to get answers & results, we visited four holistic vets, our family vet, & MVA, in addition to hours & hours of research on our own. We had spent basically a mortgage payment each month for 18mos with a holistic vet in Chadds Ford (who I do not recommend), along with every test possible at MVA, but no one could heal him. For MVA's part, we always received services in a professional manner, & MVA's specialists always gave their most educated information, but the cause of our dog's liver issue was never determined, so we were not able to treat it before it took his life. This is very hard to swallow, but there are limits to modern medicine, and, as with humans, they cannot save everyone.My one concern & complaint about our late male dog's care with MVA is that when he had contracted pneumonia as a result of his failing health, & was struggling to breathe the last day of his life, we rushed him in for an emergency appointment, & they took him from us to the back, to examine him, & they left him struggling to breathe for at least half hour, while we sat in the waiting room separated from him, going crazy with worry, before they took us back to tell us it was time to let him go. We knew it was coming, & knew it was probably that day, but the way they handled it, allowing him to suffer so much extra time without letting us be with him, is a traumatic memory for me. Our family vet would NEVER do that to us. We have gone to our family vet for every other euthanization, & it has always been full of thoughtful care & sympathy. While I appreciate & respect MVA for all the good they do, they really fell very short of what our dog / we needed for his end of life, & I will always regret that experience. Care quality issues aside, the prices for euthanasia & cremation were a lot higher at MVA than our family vet, as well, so if you have time to make the decision, I have to recommend euthanasia with you family vet, for more personal & affordable care.All in all, MVA offers a lot and does it well. They are not perfect, but most staff put their all into their work here.One last note: It is not the best feeling to call a vet emergency hosp and see that the exchange for their phone # is 666. Try to ignore it when you are worried about your pet's health, and really don't need to see that when dialing. Read Less
Cheryl Smola
15 Jun 2018
REPORT
I take my sphynx cat Susie to a cardiologist there, Doctor Miller. I took Susie a couple of times to see him for check ups every six months and he has been great. When I call and have questions his nu... Read More
I take my sphynx cat Susie to a cardiologist there, Doctor Miller. I took Susie a couple of times to see him for check ups every six months and he has been great. When I call and have questions his nurse Jackie always gets back to me and answers all my questions. Dr. Miller goes out of his way and answers all of my questions. I’m very happy there. Her appointment is coming up in a few weeks and she does have a bad heart, I’m just praying it didn’t get any worse. Read Less
Kristen R. Zampino
8 Jun 2018
REPORT
I've had to use Metropolitan Vet for two emergencies.The entire staff from the front desk, to the techs, to the surgeon, to the nurses, and billing, every single person I have interacted with was simp... Read More
I've had to use Metropolitan Vet for two emergencies.The entire staff from the front desk, to the techs, to the surgeon, to the nurses, and billing, every single person I have interacted with was simply phenomenal. They all were courteous, understanding, and extremely professional. My vet insisted I go there because she had her pet have the same surgery there a few months prior. She's consulted Penn and asked all her network, and the consensus was this place is outstanding and if I went to Penn, I'd likely have a resident doing the surgery as opposed to someone who does it regularly here. I am so grateful for their professionalism. Read Less
Shelly
25 May 2018
REPORT
I highly recommend Metropolitan Vet - we ended up there in an emergency situation with our cat, who ended up needing surgery. The staff members and doctors were all amazing - very friendly, took thei... Read More
I highly recommend Metropolitan Vet - we ended up there in an emergency situation with our cat, who ended up needing surgery. The staff members and doctors were all amazing - very friendly, took their time answering all of our many questions, showing us what they saw on x-rays, and interacting with our cat. Thorough discharge instructions, what to expect, etc. and the follow up was amazing! They called just to check up on how our cat was doing!! Read Less
Lisa Lobel
17 May 2018
REPORT
Professional, caring, informative and proactive staff and doctor! If you have an older pet needing dental care, extractions or have any concerns at all, do not hesitate to get eval and seek care at Me... Read More
Professional, caring, informative and proactive staff and doctor! If you have an older pet needing dental care, extractions or have any concerns at all, do not hesitate to get eval and seek care at Metro. Top notch all around and the premium rates are absolutely worth the peace of mind! Read Less
Amber Blocher
11 May 2018
REPORT
After a rough few weeks trying to figure out what was wrong with our dog, we made our way to Metropolitan and got connected with Dr. Hutton. She kept our dog in the hospital to run all of the tests a... Read More
After a rough few weeks trying to figure out what was wrong with our dog, we made our way to Metropolitan and got connected with Dr. Hutton. She kept our dog in the hospital to run all of the tests and keep and eye on her and it was then that we found out she had EPI. Ever since then things have been great - I couldn’t be more thankful and appreciative. We will continue to see Dr. Hutton every 3 months because we trust her and the Metropolitan staff. They have also been very helpful in getting my pet insurance claims submitted in a timely fashion! -Amber Read Less
David Levy
10 May 2018
REPORT
I cannot recommend Metropolitan Vet highly enough. We have taken both of our dogs there; one for ACL surgery and the other for dental surgery. Everyone was extremely nice and supportive. The doctor... Read More
I cannot recommend Metropolitan Vet highly enough. We have taken both of our dogs there; one for ACL surgery and the other for dental surgery. Everyone was extremely nice and supportive. The doctors were excellent and the support staff was amazing. Everyone made sure that we fully understood the surgical procedure as well as the necessary aftercare. They treated us like family. Surgical veterinary care is not inexpensive. But we have taken our various dog to a wide range of Vets for care, and we have found Metropolitan to be very reasonable. For those people complaining about the cost, try going to the University of Pennsylvania Veterinary Hospital if you really want sticker shock. We are extremely pleased that we found Metropolitan. We rest a bit easier knowing that if one of our dogs need any kind of advanced care we know where to take them for excellent care. Read Less
Erin M
7 May 2018
REPORT
My dog had his ACL torn and knew he was in a lot of pain. We took him in and Dr Wolf was able to get him in for surgery the next day. I couldnt drive the hour and a half to get to the practice the ne... Read More
My dog had his ACL torn and knew he was in a lot of pain. We took him in and Dr Wolf was able to get him in for surgery the next day. I couldnt drive the hour and a half to get to the practice the next morning she was able to keep him overnight. They did a great job on the surgery and he is on the road to recovery... hopefully soon will be running like normal again! Read Less
Dwight Repsher
4 May 2018
REPORT
Setting up the appointment was painless. The facility was very nice and easy enough to get to. Everyone I encountered was pleasant and accommodating. They called and provided daily updates while my p... Read More
Setting up the appointment was painless. The facility was very nice and easy enough to get to. Everyone I encountered was pleasant and accommodating. They called and provided daily updates while my pet was at the facility and calls to monitor his progress after he returned home. Medical care for pets is expensive (as everone knows). I basically had the choice of 2 facilities to perform the needed treatment and the other one was twice the cost. They could not have made the experience easier or more pleasant for me and my cat. Very efficient and very smooth. I am from out of the area, but would go there again, if special services were needed. And would absolutely recommend them to anyone. Read Less
Amanda F.
24 Apr 2018
REPORT
I've unfortunately had to take two pets here for emergency services.  The first was my cat (a few years ago) - she had somehow gotten into something toxic (possibly) and her red blood cell count was e... Read More
I've unfortunately had to take two pets here for emergency services.  The first was my cat (a few years ago) - she had somehow gotten into something toxic (possibly) and her red blood cell count was extremely low.  She needed a blood transfusion (if you haven't had a cat blood transfusion, they're like 3 times the price of a dog) or she would have to be put down.  We couldn't afford the transfusion at the time and decided that we had to say goodbye to her. When the doctors saw how much she perked up when she saw us, they were able to find some blood that was going to expire the next day and offered it to us as a discount.  I have no doubt that blood saved her life that day.  Her nose was back to pink and she was back to purring the next morning.More recently, I took my 8 year old lab there after checking in with my usual vet.  She was a typical bouncy dog the day before but I woke up the next morning to her pale, cold, not wanting to move, belly distended, etc. Unfortunately she had the tell-tale signs of hemangioma/sarcoma rupture and we had some tough decisions to make in a matter of minutes.  Dr. Gaunt patiently and compassionately (and repeatedly) explained the prognosis for each of our limited decisions - he had been through this with his own dog and it was obvious he could empathize with our situation. We decided to go forward and have the surgery to fix the rupture, even if it meant we'd only have a few months left to spend with her (if it is indeed cancer, which it likely is... pathology takes a few days).  Dr. Wolf performed the surgery and kept in contact with us throughout the process.  The afternoon of the surgery, you could hear it in her voice that she was not yet confident that Peanut would make it through.  The next day, when she called I could hear the change in the tone her voice - our dog was doing MUCH better and it seemed to relieve Dr. Wolf as much as it did us.  I'm grateful for the exceptional care, of course, but even more grateful for the compassion of the doctors during a time of complete heartbreak and panic. You cannot put a pricetag on that. I can't recommend them enough.Yes. They ARE expensive, but the quality of care is second to none. We use them for emergency and specialty services that our regular vet cannot provide. Read Less
Jessica Fleagle
24 Feb 2018
REPORT
LOVE THIS PLACE. Thankyou so much for taking great care of our girl! They are all great here. Love that they explained what they were going to do & kept us up to date with everything that was happeni... Read More
LOVE THIS PLACE. Thankyou so much for taking great care of our girl! They are all great here. Love that they explained what they were going to do & kept us up to date with everything that was happening. Very patient - I had alot of questions. So happy with our visit & so glad our dog is feeling better! Read Less
Jennifer Kerr
17 Feb 2018
REPORT
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care enough to actually listen to me. Even after the visit we called them n... Read More
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care enough to actually listen to me. Even after the visit we called them numerous times concerned with our dogs behavior and they made us feel like we were over reacting. If you love your animal take them somewhere else Read Less
Lyndsey Bianrosa
8 Feb 2018
REPORT
I had to bring my kitten here for an emergency visit late at night. A large mirror fell and hit my 3 month old kitten and she wasn’t acting right, I called Metropolitan Veterinary and brought her in, ... Read More
I had to bring my kitten here for an emergency visit late at night. A large mirror fell and hit my 3 month old kitten and she wasn’t acting right, I called Metropolitan Veterinary and brought her in, they were very quick to look at her and they were very good at easing my nerves. They touched on all of my concerns and gave me a list of things to look out for in the next day or so. This isn’t a make or break for me but the price of the emergency visit was very reasonable compared to what I was expecting and they called me 2 days later to check in and see how my baby was doing. They are amazing! Read Less
Susan Newmark
12 Jan 2018
REPORT
The veterinarians in this hospital are angels of mercy and care for the pets like their own family. I brought my 18 yr old Pekingese here to be treated for an ophthalmology problem and eventually a ne... Read More
The veterinarians in this hospital are angels of mercy and care for the pets like their own family. I brought my 18 yr old Pekingese here to be treated for an ophthalmology problem and eventually a neurology situation. In both cases he was treated with the utmost care and knowledge by real professionals who taught at U of P Veterinary School. The beauty of coming here bypasses the red tape of going through a teaching hospital. You see your specialist for your appt. and no interns or students take up that time. After 18 yrs it was very difficult to have to say goodbye to my pet but I chose to do it here because of the big hearted staff and very caring and loving way they made an experience like that peaceful. Read Less
Jill Feninger
4 Dec 2017
REPORT
I realize there's a perception that "surgeons surge," i.e., if you take a pet to a surgeon, he or she will immediately recommend surgery. But in my experience with Metropolitan, that couldn't be furt... Read More
I realize there's a perception that "surgeons surge," i.e., if you take a pet to a surgeon, he or she will immediately recommend surgery. But in my experience with Metropolitan, that couldn't be further from the truth. What has particularly impressed me about Dr. Niles is that she's a great diagnostician and will examine and explain all options, (and she's a very skilled communicator). I trust her completely. Period. Can you say that about your vet? Add to that the fact that the entire practice is exceedingly well run, professional and organized. If you're considering surgery for your pet, get to Metropolitan. Once you have a consult there, you will have the peace of mind knowing you made the best decision for your beloved pet. Read Less
Alex F.
30 Jun 2017
REPORT
I was referred to metropolitan after my regular vet and local emergency room had turned me away from service. nothing is more nerve racking then a 13 week old puppy that was being denied services afte... Read More
I was referred to metropolitan after my regular vet and local emergency room had turned me away from service. nothing is more nerve racking then a 13 week old puppy that was being denied services after he was bleeding, not eating, and barley hydrated. From the second we called to walking out the door with a happy healthy puppy every staff member was more then helpful. Words cant describe how amazing Dr. Gaunt was. there was never a second where i wasn't updated or informed in the process. He was Knowledgeable and even calming at times given the situation. There is not a doubt i n my mind that if anything ever arises Metropolitan will be my only stop. Read Less
Amber C.
27 Jun 2017
REPORT
Gave me a quote for 24 hour round the clock care with all medicine my dog would need for $800-$1000. I signed a written quote agreeing to the charges and went home without my doggie. I received a call... Read More
Gave me a quote for 24 hour round the clock care with all medicine my dog would need for $800-$1000. I signed a written quote agreeing to the charges and went home without my doggie. I received a call at 10pm within 3 hours of leaving to tell me her quote was only for moderate care and would now need a higher level of care that will now cost twice the price. What choice does someone have at 10pm unless you can pick up the dog and take them somewhere else? Then to find out the extra cost was to give sugar medicine in her IV drip and to have a tech check her sugar levels throughout the night. Seriously! Isn't that what round the clock care including her medicine means? Never was it ever mentioned her cost of care would go up. Don't get me wrong, if my dog needed emergency surgery or an unexpected procedure then I would expect that but when I'm told round the clock care with medicines included in that huge price already, I don't expect to pay more just because they feel like charging more. When confronted they have no answer other than your dog was sick and we didn't make them sick. Well that's not good enough. Beware of this place and their charges. They have mastered the art of bait and switch and refuse to do anything about it. I'm still waiting for the manager to call me back to discuss this issue. Read Less
Andrew Robbins
22 May 2017
REPORT
Dr Cabel and Dr Straub , both have performed miracles on many of our dogs ! Highly recommend this hospital
Chris Anderson
19 May 2017
REPORT
I've called them multiple times when my vet was closed and they helped me over the phone tremendously. Awesome people. Would give them six stars if I could!
James Fox
11 May 2017
REPORT
I adopted a Bulldog rescue pup and called to inquire about pricing. The woman was very short and quite rude. My bulldog baby needs to have palate surgery and I inquired about their prices. She said a ... Read More
I adopted a Bulldog rescue pup and called to inquire about pricing. The woman was very short and quite rude. My bulldog baby needs to have palate surgery and I inquired about their prices. She said a minimum of 3000.00! I called 3 other vet hospitals, including University of Penn and they ranged from 800- 1500. If your employees are rude and your prices are insane, you will start to lose business. Guess they didn't realize, I am very involved in local pet care! Word of mouth travels far! Read Less
Lynn C.
6 May 2017
REPORT
I's so convenient and helpful to have a veterinary hospital that operates in the immediate area. I've brought my dogs here numerous times when I couldn't get a hold of my usual veterinarian. Great s... Read More
I's so convenient and helpful to have a veterinary hospital that operates in the immediate area. I've brought my dogs here numerous times when I couldn't get a hold of my usual veterinarian. Great staff, great compassionate service. Read Less
Chris Casazza
29 Apr 2017
REPORT
Wow. It was 10:30 on a Friday night and our puppy was not well. Our regular vet was closed for emergencies but took our call and said for us to come here. Super clean. Friendly warm welcoming staff.... Read More
Wow. It was 10:30 on a Friday night and our puppy was not well. Our regular vet was closed for emergencies but took our call and said for us to come here. Super clean. Friendly warm welcoming staff. Immediate service. Comfortable waiting room with every amenity. They took care of our puppy and all is well. If I lived closer this would become my new vet. Read Less
Tom D.
31 Mar 2017
REPORT
I've been taking my dogs to Metropolitan Vet for the past 15 years after an initial referral by a local vet.  Even after moving over an hour and half away, I still make the trip because there is no on... Read More
I've been taking my dogs to Metropolitan Vet for the past 15 years after an initial referral by a local vet.  Even after moving over an hour and half away, I still make the trip because there is no one else I would really ever trust with my dog's lives.From start to finish, the experience is always as positive as you can make a usually very unnerving situation. On our most recent visit this past weekend, Pawly (our 8 year old West Highland Terrier) was vomiting and near unresponsive when he wasn't.  After admitting Pawly, the desk staff could tell I was shaken and went out of their way to comfort me and make sure I had everything I could need during the following hours.  Dr. Wolf was also incredible! She thoroughly and clearly explained the situation at every stage along the way and helped me through the whole process.In the end, Pawly had eaten a plastic Coke bottle which could not pass through his stomach.  They were able to remove everything and save Pawly's life.  Less than a week later it's as if nothing ever happened and he's as happy as ever (and so am I)!  Thank you Dr. Wolf and everyone at Metropolitan Vet for everything!  This is exactly why I'll never stop coming here! Read Less
Mandi D.
29 Mar 2017
REPORT
So glad they're in my backyard - our Laney was sick, not eating, throwing up and we thought she might have eaten something she shouldn't have.  Brought her in and they fixed her right up - we'll never... Read More
So glad they're in my backyard - our Laney was sick, not eating, throwing up and we thought she might have eaten something she shouldn't have.  Brought her in and they fixed her right up - we'll never leave socks on the floor again.  A huge thank you to everyone from Steve at the front desk to Dr. McGough - Laney's home, happy and doing great.  Please thank everyone for us! Read Less
Jennifer J.
19 Mar 2017
REPORT
I am glad that some people have had good experiences with the emergency room at this hospital.  I wish I could say the same.   I took my very ill dog here in February, 2017.  While the actual veterina... Read More
I am glad that some people have had good experiences with the emergency room at this hospital.  I wish I could say the same.   I took my very ill dog here in February, 2017.  While the actual veterinary care was acceptable, the attitude of the emergency medicine veterinarian was shockingly indifferent and lacking in compassion.  This person needs to get some sensitivity training or re-think her career choice. We have a number of other emergency vet clinics in the area from which to choose, so even if we have to drive a little further, we will not be using Metro's emergency service again. Read Less
Christopher G.
18 Mar 2017
REPORT
My puppy was spayed at another vet office the day before the big snow storm that shut down the area. She managed to removed and chew up the cone that she had to keep her from licking the stitches. I n... Read More
My puppy was spayed at another vet office the day before the big snow storm that shut down the area. She managed to removed and chew up the cone that she had to keep her from licking the stitches. I needed to get a replacement as soon as possible and my vet and every store was closed due to the storm. Metropolitan Vet refused to sell me one and said that I would have to bring to dog in to be seen and become a patient and the initial visit would be $180. Putting an excited dog in a car right after surgery is careless as she could hurt herself in the excitement and refusing to help a dog owner in an emergency when you are an emergency vet is amoral.  Keystone Veterinary sold it to me for $12.50. This vet clinic does not care about you or your animals and I would recommend staying far away. Read Less
Jeremy K.
17 Mar 2017
REPORT
Excellent veterinary hospital! A bit pricy but you're pet will be well cared for with their excellent staff. I won't take my cat to any other hospital!
Greg W.
23 Feb 2017
REPORT
We were referred here by our initial vet in regards to a tooth extraction.  We just recently moved here from California and thought it would be cheaper in PA.  Our CA vet assured us w/ antibiotics our... Read More
We were referred here by our initial vet in regards to a tooth extraction.  We just recently moved here from California and thought it would be cheaper in PA.  Our CA vet assured us w/ antibiotics our english mastiff would be fine in having a one week delay in the procedure.  The price we got in CA was around $940 to remove a broken tooth and have a deep teeth cleaning.  Imagine my surprise when Metro came back w/ an estimate of $2600 to $3200 for the same procedure.  I ended up having my new vet do the procedure for $460.  Not only did they remove the broken tooth, but they also removed two additional problematic teeth and performed a wonderful deep clean. Read Less
Michael J. Sher
22 Feb 2017
REPORT
A special thanks to Dr. Nannos and the entire staff at Metropolitan Veterinary Associates for rebuilding our Dora's knee with the TPLO Procedure and for also taking such wonderful care of her, and us,... Read More
A special thanks to Dr. Nannos and the entire staff at Metropolitan Veterinary Associates for rebuilding our Dora's knee with the TPLO Procedure and for also taking such wonderful care of her, and us, over the past two days.Read Less
Laura B.
19 Feb 2017
REPORT
We were referred here by our regular veterinarian when our cat started to have breathing problems one day.  Since they were 90 minutes away, our vet called them to let them know we were on route and s... Read More
We were referred here by our regular veterinarian when our cat started to have breathing problems one day.  Since they were 90 minutes away, our vet called them to let them know we were on route and share the pertinent details.  When we arrived they were expecting us and took our cat immediately to an exam room to check her.  They recommended a diagnostic ultrasound be done to better see what was going on and give us a starting point.  Over 2.5 days, multiple tests, and $2500 later, we had a diagnosis and it wasn't good.  They explained what treatment options were available and what their recommendations were.  While they are certainly not cheap, they are outstanding at what they do.  They treat you and your animals with care and dignity throughout the process.   I appreciated how they kept out local vet tied in along the way.  I highly recommend this organization! Read Less
Candace B.
9 Feb 2017
REPORT
The staff here were absolutely wonderful. Our beautiful cat suddenly started shutting down due to age and we brought her here as an emergency vet visit. The doctor was very kind in explaining her end-... Read More
The staff here were absolutely wonderful. Our beautiful cat suddenly started shutting down due to age and we brought her here as an emergency vet visit. The doctor was very kind in explaining her end-of-life options, and in not rushing me into a decision. Read Less
Jason Hall
4 Feb 2017
REPORT
So helpful. I originally came here for an emergency but I think I'll make it my actually vet.
Jennifer B.
1 Feb 2017
REPORT
Dr Gross and team are amazing.  My Dog has genetic glaucoma and could not be in better care at MET Vet.  Highly recommend.
Jeff Dentler
24 Jan 2017
REPORT
You never want to go to an emergency vet or see a specialist, but if you have to this is a great place. Doctors and staff are friendly and compassionate. They really care about you and your pet.
Laurie Harvey
4 Jan 2017
REPORT
I cannot say enough amazing things about Metropolitan Veterinary Associates. We had such a scare overnight when our newly adopted 10-week old puppy became very ill. Everyone we came in contact with th... Read More
I cannot say enough amazing things about Metropolitan Veterinary Associates. We had such a scare overnight when our newly adopted 10-week old puppy became very ill. Everyone we came in contact with there was so caring, patient and genuine... from the wonderful lady who answered the phone and walked us through all his symptoms and advised us to bring him in, to the nurse who came in to see us once we arrived, to the Dr. who saw us after her, to the nurse we saw the following day. I cannot say enough kind words about them. It was a very scary and emotional time for us and they did everything they could to make it better. I'm happy to say our little guy pulled through and that, while I hope there's never a reason to bring him to their emergency care again, I wouldn't take him any where else. Thank you all very much!! Read Less
Lynn McCloskey Sabo
1 Jan 2017
REPORT
I have known about Metroploitan vet and have taken 2 other dogs there in the past. But when I went there last night I felt taken advantaged of. Bentley had been bit. When we took him in they estimated... Read More
I have known about Metroploitan vet and have taken 2 other dogs there in the past. But when I went there last night I felt taken advantaged of. Bentley had been bit. When we took him in they estimated $1000-$1200 For a clean & drain. It didn't look bad. When I said no just fix him to take him to my vet in the morning they came back with a $400-$450 price. Really? We ended up paying $480 and $157 was his abtibiotic which I could have gotten much cheaper. (It was Amoxicillian 125mg tab). I took Bentley to our vet this morning. To put the drain in cost $230. So we spent $710 instead of $1000-$1200. Additionally the vet at Metropolitan seemed afraid of my Dane. I can completely understand fear. My dogs are big. (I have more than 1 Dane) and Bentley was nervous. But if they had let me stay with him I could have kept him calm with no meds. Again I understand. I worked at a vet hospital for years & respect the rules. But Bentley came out a mess. They didn't even have to drug him this morning. They put the drain in and all is good.Read Less
Carolyn Joyce Keller
24 Dec 2016
REPORT
This place is great. Dr. Niles repaired our Golden retriever's first ACL at 10 and the second at 11. She did a fabulous job and gave Chase many more years of pain free life. Dr. Orsini did a major... Read More
This place is great. Dr. Niles repaired our Golden retriever's first ACL at 10 and the second at 11. She did a fabulous job and gave Chase many more years of pain free life. Dr. Orsini did a major tooth extraction on Chase, and now their newest dental vet, Corinne Duran, just successfully extracted 2 horribly decayed molars on Chase, now only 2 weeks from his 14th birthday, in a risky but necessary surgery. I am grateful to have this Hospital in our area! Read Less
Tammy Shaulis
30 Nov 2016
REPORT
The staff is very friendly, professional and helpful. I can't say enough about how well they cared for our cat and helped us through a difficult time.
Cher Lynne
29 Nov 2016
REPORT
I live in Yardley pa, and this is my pups hospital - we have seen the dermatologist for my Yorkies, Dr Orsini for major jaw surgery on our largest Yorkie & also with our lil Yorkie ditto as he needed... Read More
I live in Yardley pa, and this is my pups hospital - we have seen the dermatologist for my Yorkies, Dr Orsini for major jaw surgery on our largest Yorkie & also with our lil Yorkie ditto as he needed his teeth pulled that our vet couldn't do do to his lil jaw-we also adore Jerry the neurologist Who gave us such relief and positive energy when our little guy ditto needed spinal surgeryblessed as he is doing wonderful. Dr. Jerry also saw our mini Doxy "pebbles" - our sweet pebbles, may she rest in peace we just lost her in February 16 years old. She had spinal surgery twice five years apart and Dr. Jerry was so true when he said "she's a healthy young pup" and he suggested she would do great she was able to live an additional eight or so years. I have nothing bad to say about metropolitan veterinarian associates. I'll always refer everyone to them- they have been more than a blessing in our lives with keeping our pets in great hands! So thank you deeply, from the bottom of my heart for all that you guys at Metropolitan have done for me and my pups!SincerelyRead Less
Edward Conley
24 Nov 2016
REPORT
Our Havanese "Casey" developed a tumor on his own eyelid and was constantly pawing at it causing it to bleed into his eye. Our local Veterinarian recommended an ophthalmic surgeon @ Metropolitan Veter... Read More
Our Havanese "Casey" developed a tumor on his own eyelid and was constantly pawing at it causing it to bleed into his eye. Our local Veterinarian recommended an ophthalmic surgeon @ Metropolitan Veterinary Associates. Dr.Gross examined him and recommended surgery & it was scheduled. After surgery & 13 days with a "cone" we returned for removal of sutures. After suture removal & a very comprehensive examination Casey was given a clean bill of health. We cannot say enough about all staff & especially Dr Gross. The gentle and compassionate handling of Casey was commendable. We would have had difficulty removing the sutures but Dr Gross was so gentle Casey's tail was wagging the whole time. We give Metropolitan Veterinary Associates, and especially Dr Gross our highest recommendation. Read Less
Susan L G.
20 Nov 2016
REPORT
Wish I didn't have to give them any stars. I don't like this place at all. My dog could at least walk before the Wolf got a hold of her, that being Dr Wolf. I expected better from a Dr that put down t... Read More
Wish I didn't have to give them any stars. I don't like this place at all. My dog could at least walk before the Wolf got a hold of her, that being Dr Wolf. I expected better from a Dr that put down the previous Dr that did surgery on my Summers leg. SHE COULD AT LEAST WALK WHEN THE OTHER DR WORKED ON HER!!!  Pissed big time. Their idea of making it better was to give me a 10% discount on another surgery that was going to cost twice as much, right around $5500. F!!k these people. Read Less
Patricia Hippler
1 Nov 2016
REPORT
I have seen a number of the specialists there with my dog Peyton -- dermatology, surgery, oncology and opthalmology. Everyone I have talked with has been extremely helpful in every way, from schedulin... Read More
I have seen a number of the specialists there with my dog Peyton -- dermatology, surgery, oncology and opthalmology. Everyone I have talked with has been extremely helpful in every way, from scheduling to ensuring I understand instructions and answering questions after we are home. Of the many things I appreciate about this practice, I think what impresses me the most is how well the doctors communicate with each other about pets with complex cases. I can't count how many times I've been to see one of the doctors and they tell me they've consulted with one or more of the other doctors about Peyton's situation. It gives me great peace of mind. Now if only our "people" doctors would do the same... Read Less
Jennifer Murphy Burke
21 Oct 2016
REPORT
My English Bulldog Summer has been there several times. She has been seen in an emergency capacity as well as a visit to see their many specialists and I have always been very happy with the care that... Read More
My English Bulldog Summer has been there several times. She has been seen in an emergency capacity as well as a visit to see their many specialists and I have always been very happy with the care that she received.Everyone who works there is excellent with animals and I would definitely recommend Metro Vet if you are in need of their services. Read Less
Marliese Walter
15 Oct 2016
REPORT
Highly recommend Dr.Stephen Gross. He treated our aged cat with kindness and great humanity. The vet techs were personable and skilled as well. Whenever specialty services are required we take our cat... Read More
Highly recommend Dr.Stephen Gross. He treated our aged cat with kindness and great humanity. The vet techs were personable and skilled as well. Whenever specialty services are required we take our cats here. Read Less
Sharon Crouthamel
14 Oct 2016
REPORT
There are no words that could praise Metropolitan enough kind compassionate professional staff starting right at the front door. You all saved two of my babies lives and I will always be grateful for ... Read More
There are no words that could praise Metropolitan enough kind compassionate professional staff starting right at the front door. You all saved two of my babies lives and I will always be grateful for that. I urge anybody who has an emergency situation to head to Metropolitan for the best care in our area. Read Less
Mary Dart
16 Sep 2016
REPORT
Every staff member without exception is kind, courteous and compassionate. They take excellent care of my dog, Daphne. I am 100% confident when I walk in the door, she will receive exactly what she ne... Read More
Every staff member without exception is kind, courteous and compassionate. They take excellent care of my dog, Daphne. I am 100% confident when I walk in the door, she will receive exactly what she needs. Dr. Logan in Neurology is especially thorough and sharp. Read Less
Stephanie Kern
1 Sep 2016
REPORT
Our dog, Ellie, fell ill quite suddenly the other night. As it was late in the night when things took a turn for her we looked for a veterinary hospital open 24 hours. MVA was the place. Met by cou... Read More
Our dog, Ellie, fell ill quite suddenly the other night. As it was late in the night when things took a turn for her we looked for a veterinary hospital open 24 hours. MVA was the place. Met by courteous staff at the front desk, Ellie was quickly taken back to be assessed by the doctor. We did not have to wait long before the doctor spoke to us about what was going on, what options were available. The doctor was very clear, made sure everyone in the room understood what he was saying. Sadly, we wound up having to put our girl down. We were all devastated. The staff was very compassionate and gave us all the time we needed to say our goodbyes. A nurse gave us a special treat to offer Ellie. She didn't have a great appetite, but did take a few bites and enjoyed every single one of them. Once it was all over they gave us one more keepsake in the form of a paw print. All in all, terrible night, but the competence, kindness, compassion, and professionalism shown by the staff at MVA made things more bearable. I, and my family, would definitely recommend MVA to other pet families.Read Less
Kady G.
26 Jul 2016
REPORT
My review is for their emergency services. I have had to bring my dog in twice in the past year with one visit being at 5AM! Every staff member I have interacted with has been incredibly kind, underst... Read More
My review is for their emergency services. I have had to bring my dog in twice in the past year with one visit being at 5AM! Every staff member I have interacted with has been incredibly kind, understanding, and efficient. My longest visit was about 2 hours. I love that the doctors bring you back and discuss the problem and give you several options of treatment and they are upfront with costs! Yes it is an ER so you are paying for that service, but I appreciate that they give you prices before they do anything and honestly, their prices are very reasonable for the services you are getting. And they don't try to push expensive procedures! You get an honest and straightforward assessment with treatment recommendations. The discharge process is quick and they even call to follow up a few days later. I really can't speak highly enough of their ER and recommend it to anyone in the area. Basic info - It is $150 to walk in the door. You can't go back with your pet while they are triaging or treating. Comfortable waiting room with wifi, TV, and coffee. Call before you take your pet in to get any advice for transport and so they are ready for you when you get there. Read Less
Florence W.
28 Jun 2016
REPORT
Really disappointed I was completely turned off by the receptionist.***Sharon or something with a S ? My dog had fallen out of the car window ( we have a case of Marley and Me) while we were driving. ... Read More
Really disappointed I was completely turned off by the receptionist.***Sharon or something with a S ? My dog had fallen out of the car window ( we have a case of Marley and Me) while we were driving. The receptionist wasn't sympathetic AT ALL, she didn't even ask if our dog was okay. I said I wanted to come in to get the dog checked out, I had a couple of questions I said there's a little blood in her urine I gave her a complete run down of the situation.I said I'm not sure if I should bring her in right away or wait. SHE SAID I DON'T KNOW. I hung up and went to Vsec. Read Less
Albert Orduna
7 May 2016
REPORT
My Italian greyhound Stella had previously had a hairline fracture that healed very well aside from some weak tendons in her foot. While we are away on vacation Stella re broke her leg due to her weak... Read More
My Italian greyhound Stella had previously had a hairline fracture that healed very well aside from some weak tendons in her foot. While we are away on vacation Stella re broke her leg due to her weak foot. My sister who was caring for her was scared and it happened late night so she took her to this vet. They didn't even do an x-ray and insisted she needed surgery for her leg. In addition the vet told my sister that if she didn't act fast and due the surgery it would result in amputation.they told her to splint it would cost 500 dollars and without surgery her leg could leave her permanately damaged. The surgery we were told would cost over 4k. We asked for payment options and long story short the manager of billing told me to pick up my dog then and hung up on me. This vet is completely unprofessional did nothing to help my dog besides keep her in a cage drugged up for a day and a half and we walked out paying over a 1000 dollars. These people are careless and will make you fearful for your dogs health if you don't do what they say and if you can't pay then they hang up on you leaving you optionless. Disgusting behavior for a health facility for your pet. Completely unprofessional and pathetic excuse for a pet hospital. Read Less
Cathy R.
26 Apr 2016
REPORT
I have mixed feeling about Metropolitan.  The doctors that I've dealt with have been wonderful.  The majority of the support staff have also been wonderful with few exceptions.  I was recently reprima... Read More
I have mixed feeling about Metropolitan.  The doctors that I've dealt with have been wonderful.  The majority of the support staff have also been wonderful with few exceptions.  I was recently reprimanded for not checking in correctly.  ???  I was approached in the waiting room and told You DO know you have to check in.  When I told her I did, she didn't seem to believe me so I told her who I checked in with and asked if I needed to check in twice?  She said Yes! Especially if you're seeing two doctors.  I said, nope, just one today.  And then I asked her if I checked in incorrectly and if she could tell me what I should do on my next visit to avoid this confusion.  She said I did it right and that the eye dept check in person probably just didn't hear it... and walked away.  The other people in the waiting room were giggling and said, looks like someone's having a bad day and you just happened to be in the wrong place at the wrong time. :-o  Hoping her week gets better. :-)I do have problems with refills.  I see several doctors and we have treatment plans.  It seems like the staff are reluctant to refill long term medications.  I'm guessing it's probably bc some people don't follow the discharge instructions and go for follow ups.  I'm guessing bc I was told strongly that I wasn't following them when in fact my vet did not forward tests results to them.  Definitely my fault.  I forgot to ask my vet to forward them.  On the phone now.  :-(Overall, my dog has excellent care.  :-) And I need to grow a thicker skin.  :-)I was only reprimanded three times in the last three years.  hahaha.  I hope they're not overworking these awesome employees!! Read Less
Amanda Popelarski
29 Feb 2016
REPORT
Caring Staff. Amazing surgeons, doctors, and nurses. My Italian Greyhound was attacked by a large dog. Two puncture wounds were so close to his jugular vein, no other vets would perform the lifesaving... Read More
Caring Staff. Amazing surgeons, doctors, and nurses. My Italian Greyhound was attacked by a large dog. Two puncture wounds were so close to his jugular vein, no other vets would perform the lifesaving surgery he needed. They saved my dogs life and I am forever greatful. Read Less
Thomas L.
28 Feb 2016
REPORT
I had the unfortunate luck of having to take my dog to Metropolitan today. I have to say that everyone there was friendly and professional. While it wasn't cheap, I believe my dog was in very capable ... Read More
I had the unfortunate luck of having to take my dog to Metropolitan today. I have to say that everyone there was friendly and professional. While it wasn't cheap, I believe my dog was in very capable hands. I'm sorry to say I can't remember any of the vet techs names but they were all very good at their job. Dr Buckman was great. I hope to not need their services again, but if I do I know my dog will be in good hands. Read Less
Emily Hogan
23 Feb 2016
REPORT
Metropolitan Animal Hospital is amazing. They diagnosed my dog with early signs of tetanus. The early diagnose may have saved my dogs life. They also took great care of my dog and updated us on every ... Read More
Metropolitan Animal Hospital is amazing. They diagnosed my dog with early signs of tetanus. The early diagnose may have saved my dogs life. They also took great care of my dog and updated us on every step of his recovery. The doctors and nurses are friendly and really put you at ease.Read Less
Scott Born
6 Feb 2016
REPORT
Excellent success with 2 CCL surgeries for my dog and periodic emergency visits for my aging dogs. Very caring staff - I believe my pets are getting excellent medical treatment an a lot of TLC while ... Read More
Excellent success with 2 CCL surgeries for my dog and periodic emergency visits for my aging dogs. Very caring staff - I believe my pets are getting excellent medical treatment an a lot of TLC while they are being treated and recovering. Not inexpensive - it's a specialty facility so you are going to pay for this expertise - but for me it's been worth it knowing I am getting the best care possible.Read Less
Allison S.
2 Feb 2016
REPORT
I expected that our visit to see a specialist would be rushed and very impersonal. I could not have been more wrong.  We were greeted with a smile and our names; my dog included! The doctor spent over... Read More
I expected that our visit to see a specialist would be rushed and very impersonal. I could not have been more wrong.  We were greeted with a smile and our names; my dog included! The doctor spent over 2 hours discussing options, answering questions, and concerned for how I was feeling and if I was understanding the information she was sharing. There was compassion, empathy and honest concern for my dog. if you have to go to a specialist when your pet is sick... this is the place to go! Read Less
Jim White
23 Nov 2015
REPORT
This is a note from the White Family on behalf of our beloved Westie, Zoe! We were on vacation in FL and had a family member watching Zoe. They noticed she was not herself and took her immediately t... Read More
This is a note from the White Family on behalf of our beloved Westie, Zoe! We were on vacation in FL and had a family member watching Zoe. They noticed she was not herself and took her immediately to Metropolitan. They did an ultrasound and discovered she had terminal liver cancer and she was bleeding internally. They shared the news with our family members and than spoke with us on the phone. The Vet we spoke with explained her cancer and the options. We asked for time and called back saying we were coming home to say goodbye. My wife, myself and our 2 daughters flew home and drove right to Metropolitan at 1am. They made Zoe so comfortable and were so compassionate. It was as hard on the vets an staff as it was on us! They wheeled her in on a pillow on a cart and she was so excited to see us. We had a private room that was wonderful. The Vet came in and we placed her on the floor on pillows and said our final goodbyes! These people are unbelievable in their compassion and professionalism! Highly recommend! Please forgive me for forgetting the Vets names!Read Less
K F.
27 Oct 2015
REPORT
This was the most amazing experience at a vet's office I have ever had. Everyone is amazing HERE from the doctors, nurses and staff. The doctors cone in and sour right on the for to be close to your p... Read More
This was the most amazing experience at a vet's office I have ever had. Everyone is amazing HERE from the doctors, nurses and staff. The doctors cone in and sour right on the for to be close to your pet, they have compassion, they love what they do and it shows. This is the bar to which other vet's should strive to become. Everyone in here was so warm and empathetic, I can't say enough good things about this place. They even.answer emails quickly and help you work anything you need. Dr Roland and Amy, you're awesome thank you all!If you are in the area, THERE IS NO BETTER PEOPLE, SERVICE AND DOCTORS THEM METRO. Thank you all for everything. Read Less
Jason N.
5 Sep 2015
REPORT
We are waiting in a room and have been for over an hour and a half. The nurse came and took the temperature and then came back to take the weight both times promising the doctor would be right in whic... Read More
We are waiting in a room and have been for over an hour and a half. The nurse came and took the temperature and then came back to take the weight both times promising the doctor would be right in which was a complete lie. We asked the front desk person and she said she would have to page the doctor. I love the use of such an elaborate euphemism. Oh really page him what is he on the golf course ?What I want to know are facts like is the doctor here? Yes or no. How many patients are ahead of us? The place was empty when we arrived.When the doctor finally arrived she took good care of us. The fees were reasonable for emergency service. Read Less
Mindy M.
7 Jul 2015
REPORT
I cannot say enough great things about Dr Corr, the ophthalmology team and staff at Metro Vet. It all started last week when my french bulldog Hank, who has a rare eye condition, needed to have an enu... Read More
I cannot say enough great things about Dr Corr, the ophthalmology team and staff at Metro Vet. It all started last week when my french bulldog Hank, who has a rare eye condition, needed to have an enucleation. We usually take him to UPenn, but our ophthalmologist left the practice and they had no one else available for an appointment for over a week. I was scrambling to try and find somewhere else to take him on such short notice, and the nurse suggested I call here. The front desk was so helpful, I faxed his medical files over, and even though I had never been to their office before, Dr Corr was wiling to schedule surgery for Hank a few days later. Dr Corr came in early the day of Hank's surgery to have a quick appointment with Hank and to meet with us. I was so nervous beforehand, considering I had never even been to the practice before. I immediately felt at ease from the moment I walked in and the staff knew my dog by name. Dr Corr and the ophthalmology nurses were so genuinely nice and caring, and I felt as calm as I possibly could leaving Hank for surgery. Dr Corr called me as soon as the surgery was over and he was awake, so I didn't have to worry. When I picked him up, I was surprised by how well he was doing. They gave me detailed instructions on how to care for him post-op, on his medicines, etc. I am so thankful Hank was able to have his surgery here, I can't recommend them highly enough! Read Less
Gina K.
1 Jul 2015
REPORT
My dog (puppy at the time) broke his right hind leg when he was 6 months old. He had to get surgery and stay in their care for approximately 4 nights. The receptionists were very nice, efficient and s... Read More
My dog (puppy at the time) broke his right hind leg when he was 6 months old. He had to get surgery and stay in their care for approximately 4 nights. The receptionists were very nice, efficient and seemed to truly care. The doctor was excellent, returned phone calls and answered every single question I had without making me feel annoying or rushed. I called to check up on him numerous times a day and always felt relieved at the end of the phone call. Long story short, the surgery was successful. My pup is now 4 years old and he is fully able to run, jump, play and do all things that dogs can do! He has no restrictions and it's all because of Metropolitan Veterinary Associates & Emergency Services. Thank you! Read Less
dogmom3
22 Feb 2011
REPORT
They infected my dog with MRSA when she had surgery and refused to take responsibility. If your dog needs surgery, stay away! 5 or 6 other dogs had been infected before mine!
leecrumpet
27 Dec 2009
REPORT
Dr. Stephen Gross, leader in eye specialty has always proven to be top of the list when it comes to caring and ability to perform highly specialty eye care for both of my poodles.
recommend
2 Dec 2008
REPORT
Very friendly, efficient, fair and resonable. Highly recommend - professionals.
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2626 Van Buren Avenue
Norristown Pennsylvania 19403
Business Hours
Monday
Mon
00:00AM-24:00PM
Tuesday
Tue
00:00AM-24:00PM
Wednesday
Wed
00:00AM-24:00PM
Thursday
Thu
00:00AM-24:00PM
Friday
Fri
00:00AM-24:00PM
Saturday
Sat
00:00AM-24:00PM
Sunday
Sun
00:00AM-24:00PM
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Metropolitan Veterinary Associates and Emergency Services

Norristown, Pennsylvania
(74)
2626 Van Buren Avenue
Norristown Pennsylvania 19403
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www.Metro-Vet.com
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
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Raymond T.
11 Jun 2019
REPORT
I've brought my small dog, Jingles, to Metro Veterinary Associates for a surgical dental procedure. Their regular veterinary maintenance pricing seems a bit on the pricier side so I haven't used them ... Read More
I've brought my small dog, Jingles, to Metro Veterinary Associates for a surgical dental procedure. Their regular veterinary maintenance pricing seems a bit on the pricier side so I haven't used them as my primary vet. But for any special procedures, they're great. The facilities are very nice and the staff very friendly and professional. The veterinary nurse even offered to carry my dog to my car after his surgical procedure to make him as comfortable as possible. I would recommend this vet to others. Read Less
George K.
26 May 2019
REPORT
My local vet told me to try a Zyrtec pill daily for my dogs allergy issues. CVS sold me Zyrtec-D.  Not knowing, my dog was so amped up, she was halucinating and did not sleep that night. I called my v... Read More
My local vet told me to try a Zyrtec pill daily for my dogs allergy issues. CVS sold me Zyrtec-D.  Not knowing, my dog was so amped up, she was halucinating and did not sleep that night. I called my vet who said I should have known better than to give her the -D version. ??? Needless to say, Met Vet Hospital came to my rescue. She stayed overnight & they stableized her. She's back home like nothing happened. I like Met Vet Hospital. Read Less
Vicki W.
22 May 2019
REPORT
Amanda Corr tried charging $265 for the complimentary service dog exams, shameful!
Shibu T.
19 May 2019
REPORT
Great facility and awesome staff!  We took our Doberman pup, Logan there this morning when he came up limping after playing fetch.  The staff took him back right away and the vet took a good look at h... Read More
Great facility and awesome staff!  We took our Doberman pup, Logan there this morning when he came up limping after playing fetch.  The staff took him back right away and the vet took a good look at him and felt that there was nothing major or even minor injury and just recommended rest. She was busy and wouldn't have been able to see us for at least 30 minutes, but told the vet tech to give us the option to wait or that we could just leave without having to pay the consult fee for no reason.  We were blown away by this, especially because it was a Sunday morning.  Hope to never have a reason to go back for emergency care, but if we ever had to, I wouldn't hesitate to go back. Read Less
Janine V.
23 Feb 2019
REPORT
Our dog visited for calcium deposits on her eye, and Dr. Corr and her nurses and all of the staff were fantastic. What an amazing group of professionals. Every one was kind, caring and gentle and they... Read More
Our dog visited for calcium deposits on her eye, and Dr. Corr and her nurses and all of the staff were fantastic. What an amazing group of professionals. Every one was kind, caring and gentle and they were able to help us the following day when we had to come back with an issue. The care and medications were affordable. I highly recommend Metropolitan Veterinary Associates. Read Less
Lin Z.
8 Jan 2019
REPORT
My 9 yo goldendoodle received excellent orthopedic surgical care here (TPLO) for 2 torn ACLs. I was initially skeptical of the vet's claim that she might even run with me again, but 2 months after bot... Read More
My 9 yo goldendoodle received excellent orthopedic surgical care here (TPLO) for 2 torn ACLs. I was initially skeptical of the vet's claim that she might even run with me again, but 2 months after both knees were repaired, she is almost like a puppy again. Will start running with her in another month! Metropolitan was referred to me by another vet (as an alternative to super expensive and 4-6 month wait Penn) for my dog's obvious leg pain. Dr Shwaub diagnosed the need for TPLO immediately, which initially made me skeptical. But I'm now a believer and recommend him and this office without reservation for orthopedic procedures. Yes it's expensive (but less than Penn!) and we didn't have insurance. It is a big office and everyone is caring but the admin staff did initially bill us for somethings we did not have (Elizabethan collar and some meds that are probably on the usual TPLO list of billed items), but this could happen anywhere. Read Less
Lynn J.
4 Jan 2019
REPORT
My cat Sophie was diagnosed with cancer a year ago. After several friends recommended Met Vets I chose Dr. Rau as Sophie's doctor and I have never regretted the choice. Dr Rau has provided excellent c... Read More
My cat Sophie was diagnosed with cancer a year ago. After several friends recommended Met Vets I chose Dr. Rau as Sophie's doctor and I have never regretted the choice. Dr Rau has provided excellent care, always carefully explaining every detail. She and all the staff at Met Vets have made this difficult time much easier and 1 year out Sophie is still with us.Through our numerous visits, I have seen the staff at Met Vets cope with the many emergency patients that come through their doors with a calmness, compassion and professionalism that is impressive. Read Less
Theresa F.
17 Oct 2018
REPORT
My dog Sophie, had been to Metropolitan Vet a few times for her recurring intestinal issues.    The care there is optimal, the staff always helpful.    This review is not so much for this top notch An... Read More
My dog Sophie, had been to Metropolitan Vet a few times for her recurring intestinal issues.    The care there is optimal, the staff always helpful.    This review is not so much for this top notch Animal hospital, my review today is for one of their staff members.  This staff member was so kind, so understanding and lent such a compassionate ear, the day I called to discuss the possibility of having to put my Sophie to sleep, due to her cancer diagnosis.   God intervened that day for me, when Amanda Frye answered the phone.   I have never met her in person, but I know just from the two conversations I had with her, she is an exceptional animal lover and staff member.  She put my mind at ease, allowed me to cry, and showed such compassion.   After our conversation, which lasted about 15 min, I felt sure of that I needed to follow my heart, and do what was best for my Sophie.   I talked with her again, after Sophie was gone......and again, I cried a lot, and Amanda allowed me to express my grief again.   She consoled me, and assured me what I did for my Sophie, was the most selfless thing I could do.   That I let her go, before her suffering was to begin.   So, to Amanda Frye, I say Thank You........again and again, for being there on one of the hardest days of my life, and getting me through it...with all of your reassuring words.    I hope to meet her someday, and I hope anyone reading this, who goes there, gets to meet her too.  She is wonderful! Read Less
Damian Z.
14 Aug 2018
REPORT
We were referred down to Metropolitan by the on call Dr at Limerick Vet when our 1 year old Doberman, Nico was suffering with severe body cramps,lameness, along vomiting and non-stop diarrhea. He came... Read More
We were referred down to Metropolitan by the on call Dr at Limerick Vet when our 1 year old Doberman, Nico was suffering with severe body cramps,lameness, along vomiting and non-stop diarrhea. He came in from his afternoon exercise when this seemed to hit him and we were sure that maybe it was heat exhaustion possibly leading to a heat-stroke. Nico was examined by Dr Buckman who evaluated his condition and put him on IV fluids ASAP. He spoke to us briefly with some initial ideas to Nico's condition and said he would need overnight to draw blood, do extensive x-rays, possibly a ultra sound, etc.... He assured he would call us the next morning between 6:30- 6:45 to update us with Nico's condition and his overnight findings before finishing his shift. Like clockwork Dr Buckman called us at 6:40 the next morning to inform us he strongly suspected Nico was struck with the bone condition, Panosteidis. A condition that effects young, large breed dogs aged 4 to 18 months in breeds such as German Shepards, Great Danes, Rotties, and Dobermans. It's a very painful but temporary condition that by the time the dog reaches 2 yr of age, Panosteidis is no longer a concern. Dr Buckman informed us Nico would need to stay another day and a half while treating him with pain meds, anti-inflammatory meds, and an IV for his dehydration. Nico spent approx 40 hrs in there before he was good enough to come home. 2 days after coming home, Nico was back to his same ole' mischievous self. 😃 Dr Buckman continued to follow up along with the nursing staff from Metropoliitan answering our questions & calming our concerns. This was first class treatment by Dr Buckman & staff and we're very grateful for their attention Nico. In the future, if we need that emergency service from Metropolitan, Dr Buckman is the vet we will vehemently seek out. A sincere Thank You to Dr Buckman and the Metropolitan staff, you guys are the very best!!! Sincerely Damian, Sharon, & Nico Zajac!! Read Less
Tara Jones
27 Jun 2018
REPORT
Absolutely phenomenal place. I brought my cat here for an emergency visit and they were quick to take him back and kept me informed in detail what was going on. They explained everything so i could un... Read More
Absolutely phenomenal place. I brought my cat here for an emergency visit and they were quick to take him back and kept me informed in detail what was going on. They explained everything so i could understand what they ment. The nurses and doctors were very caring towards my cat as well. It was a great experience and i would highly recommend metro to anyone! Read Less
L K.
21 Jun 2018
REPORT
By now, we are 6-fig clients cumulatively & collectively at the vet emergency hospitals in this area (Metropolitan, Hope, & VRC), & well over 10-figs at MVA alone. So this is a review with quite a bit... Read More
By now, we are 6-fig clients cumulatively & collectively at the vet emergency hospitals in this area (Metropolitan, Hope, & VRC), & well over 10-figs at MVA alone. So this is a review with quite a bit of experience behind it.We have had ups & downs at MVA. At any vet hosp, like at any human hosp, you won't get along with every physician's personality, & you won't get out of this place without spending hundreds, if not thousands, per visit. So set expectations accordingly, & be prepared beforehand. **If you do not have a Care Credit account, you should open one. They accept it here, & the card gives you 6mos no interest to pay off bills.We have taken dogs & cats here. We have done emergency as well as pre-scheduled specialist visits. Internal Med, Radiology, Neurology, etc. We have had a LOT of issues & reasons to visit, with 2 dogs & 4 cats over their life cycles, & we are now on the second generation of pets.  A few years ago, we had a great experience with MVA for neurology. Dr. Northington appears to have retired, but he was great. He was very experienced, knew his stuff inside & out, & had a hopeful, positive bedside manner. He did all needed MRI/testing, but for brain surgery for our cat, he had to refer us to Dr. Glass at Red Bank Vet Hospital in NJ, one of the best surgeons in the country. Our cat was expected to die without surgery. Though the tumor was benign, it was not going to stop growing. The surgery was a breeze, & she was a new cat. She was expected to have the tumor grow back in 2 years, but that never happened, & 5 years later she is as strong as an 18yo cat can be. In his southern drawl Dr. Northington said, "Cats are sur-vahhhh-vors" & he was totally right!For radioiodine therapy (for thyroid issues), MVA has a good deal, but it is very popular, so scheduling gets backed up. We had ended up at the MVA emergency room due to issues with our cat's thyroid, so we had to urgently take her to RadioCat in DE rather than wait for MVA's better deal. I do recommend MVA for radioiodine if you can get kitty in quickly enough for the level of concern you have. MVA will repeat the procedure for FREE if it doesn't take the first time. This was an offer I could not find anywhere else. They really stand behind their therapy here.For cancer & chemo we took our late female dog to Hope instead of MVA, due to a referral by our family vet. So I cannot speak on oncology for MVA.We did ultrasounds, liver aspirates, liver biopsies, & various internal med appointments for our late male dog at MVA. This was a case where you can spend years of time, & tens of thousands, & never get any answer or cure. Trying desperately to get answers & results, we visited four holistic vets, our family vet, & MVA, in addition to hours & hours of research on our own. We had spent basically a mortgage payment each month for 18mos with a holistic vet in Chadds Ford (who I do not recommend), along with every test possible at MVA, but no one could heal him. For MVA's part, we always received services in a professional manner, & MVA's specialists always gave their most educated information, but the cause of our dog's liver issue was never determined, so we were not able to treat it before it took his life. This is very hard to swallow, but there are limits to modern medicine, and, as with humans, they cannot save everyone.My one concern & complaint about our late male dog's care with MVA is that when he had contracted pneumonia as a result of his failing health, & was struggling to breathe the last day of his life, we rushed him in for an emergency appointment, & they took him from us to the back, to examine him, & they left him struggling to breathe for at least half hour, while we sat in the waiting room separated from him, going crazy with worry, before they took us back to tell us it was time to let him go. We knew it was coming, & knew it was probably that day, but the way they handled it, allowing him to suffer so much extra time without letting us be with him, is a traumatic memory for me. Our family vet would NEVER do that to us. We have gone to our family vet for every other euthanization, & it has always been full of thoughtful care & sympathy. While I appreciate & respect MVA for all the good they do, they really fell very short of what our dog / we needed for his end of life, & I will always regret that experience. Care quality issues aside, the prices for euthanasia & cremation were a lot higher at MVA than our family vet, as well, so if you have time to make the decision, I have to recommend euthanasia with you family vet, for more personal & affordable care.All in all, MVA offers a lot and does it well. They are not perfect, but most staff put their all into their work here.One last note: It is not the best feeling to call a vet emergency hosp and see that the exchange for their phone # is 666. Try to ignore it when you are worried about your pet's health, and really don't need to see that when dialing. Read Less
Cheryl Smola
15 Jun 2018
REPORT
I take my sphynx cat Susie to a cardiologist there, Doctor Miller. I took Susie a couple of times to see him for check ups every six months and he has been great. When I call and have questions his nu... Read More
I take my sphynx cat Susie to a cardiologist there, Doctor Miller. I took Susie a couple of times to see him for check ups every six months and he has been great. When I call and have questions his nurse Jackie always gets back to me and answers all my questions. Dr. Miller goes out of his way and answers all of my questions. I’m very happy there. Her appointment is coming up in a few weeks and she does have a bad heart, I’m just praying it didn’t get any worse. Read Less
Kristen R. Zampino
8 Jun 2018
REPORT
I've had to use Metropolitan Vet for two emergencies.The entire staff from the front desk, to the techs, to the surgeon, to the nurses, and billing, every single person I have interacted with was simp... Read More
I've had to use Metropolitan Vet for two emergencies.The entire staff from the front desk, to the techs, to the surgeon, to the nurses, and billing, every single person I have interacted with was simply phenomenal. They all were courteous, understanding, and extremely professional. My vet insisted I go there because she had her pet have the same surgery there a few months prior. She's consulted Penn and asked all her network, and the consensus was this place is outstanding and if I went to Penn, I'd likely have a resident doing the surgery as opposed to someone who does it regularly here. I am so grateful for their professionalism. Read Less
Shelly
25 May 2018
REPORT
I highly recommend Metropolitan Vet - we ended up there in an emergency situation with our cat, who ended up needing surgery. The staff members and doctors were all amazing - very friendly, took thei... Read More
I highly recommend Metropolitan Vet - we ended up there in an emergency situation with our cat, who ended up needing surgery. The staff members and doctors were all amazing - very friendly, took their time answering all of our many questions, showing us what they saw on x-rays, and interacting with our cat. Thorough discharge instructions, what to expect, etc. and the follow up was amazing! They called just to check up on how our cat was doing!! Read Less
Lisa Lobel
17 May 2018
REPORT
Professional, caring, informative and proactive staff and doctor! If you have an older pet needing dental care, extractions or have any concerns at all, do not hesitate to get eval and seek care at Me... Read More
Professional, caring, informative and proactive staff and doctor! If you have an older pet needing dental care, extractions or have any concerns at all, do not hesitate to get eval and seek care at Metro. Top notch all around and the premium rates are absolutely worth the peace of mind! Read Less
Amber Blocher
11 May 2018
REPORT
After a rough few weeks trying to figure out what was wrong with our dog, we made our way to Metropolitan and got connected with Dr. Hutton. She kept our dog in the hospital to run all of the tests a... Read More
After a rough few weeks trying to figure out what was wrong with our dog, we made our way to Metropolitan and got connected with Dr. Hutton. She kept our dog in the hospital to run all of the tests and keep and eye on her and it was then that we found out she had EPI. Ever since then things have been great - I couldn’t be more thankful and appreciative. We will continue to see Dr. Hutton every 3 months because we trust her and the Metropolitan staff. They have also been very helpful in getting my pet insurance claims submitted in a timely fashion! -Amber Read Less
David Levy
10 May 2018
REPORT
I cannot recommend Metropolitan Vet highly enough. We have taken both of our dogs there; one for ACL surgery and the other for dental surgery. Everyone was extremely nice and supportive. The doctor... Read More
I cannot recommend Metropolitan Vet highly enough. We have taken both of our dogs there; one for ACL surgery and the other for dental surgery. Everyone was extremely nice and supportive. The doctors were excellent and the support staff was amazing. Everyone made sure that we fully understood the surgical procedure as well as the necessary aftercare. They treated us like family. Surgical veterinary care is not inexpensive. But we have taken our various dog to a wide range of Vets for care, and we have found Metropolitan to be very reasonable. For those people complaining about the cost, try going to the University of Pennsylvania Veterinary Hospital if you really want sticker shock. We are extremely pleased that we found Metropolitan. We rest a bit easier knowing that if one of our dogs need any kind of advanced care we know where to take them for excellent care. Read Less
Erin M
7 May 2018
REPORT
My dog had his ACL torn and knew he was in a lot of pain. We took him in and Dr Wolf was able to get him in for surgery the next day. I couldnt drive the hour and a half to get to the practice the ne... Read More
My dog had his ACL torn and knew he was in a lot of pain. We took him in and Dr Wolf was able to get him in for surgery the next day. I couldnt drive the hour and a half to get to the practice the next morning she was able to keep him overnight. They did a great job on the surgery and he is on the road to recovery... hopefully soon will be running like normal again! Read Less
Dwight Repsher
4 May 2018
REPORT
Setting up the appointment was painless. The facility was very nice and easy enough to get to. Everyone I encountered was pleasant and accommodating. They called and provided daily updates while my p... Read More
Setting up the appointment was painless. The facility was very nice and easy enough to get to. Everyone I encountered was pleasant and accommodating. They called and provided daily updates while my pet was at the facility and calls to monitor his progress after he returned home. Medical care for pets is expensive (as everone knows). I basically had the choice of 2 facilities to perform the needed treatment and the other one was twice the cost. They could not have made the experience easier or more pleasant for me and my cat. Very efficient and very smooth. I am from out of the area, but would go there again, if special services were needed. And would absolutely recommend them to anyone. Read Less
Amanda F.
24 Apr 2018
REPORT
I've unfortunately had to take two pets here for emergency services.  The first was my cat (a few years ago) - she had somehow gotten into something toxic (possibly) and her red blood cell count was e... Read More
I've unfortunately had to take two pets here for emergency services.  The first was my cat (a few years ago) - she had somehow gotten into something toxic (possibly) and her red blood cell count was extremely low.  She needed a blood transfusion (if you haven't had a cat blood transfusion, they're like 3 times the price of a dog) or she would have to be put down.  We couldn't afford the transfusion at the time and decided that we had to say goodbye to her. When the doctors saw how much she perked up when she saw us, they were able to find some blood that was going to expire the next day and offered it to us as a discount.  I have no doubt that blood saved her life that day.  Her nose was back to pink and she was back to purring the next morning.More recently, I took my 8 year old lab there after checking in with my usual vet.  She was a typical bouncy dog the day before but I woke up the next morning to her pale, cold, not wanting to move, belly distended, etc. Unfortunately she had the tell-tale signs of hemangioma/sarcoma rupture and we had some tough decisions to make in a matter of minutes.  Dr. Gaunt patiently and compassionately (and repeatedly) explained the prognosis for each of our limited decisions - he had been through this with his own dog and it was obvious he could empathize with our situation. We decided to go forward and have the surgery to fix the rupture, even if it meant we'd only have a few months left to spend with her (if it is indeed cancer, which it likely is... pathology takes a few days).  Dr. Wolf performed the surgery and kept in contact with us throughout the process.  The afternoon of the surgery, you could hear it in her voice that she was not yet confident that Peanut would make it through.  The next day, when she called I could hear the change in the tone her voice - our dog was doing MUCH better and it seemed to relieve Dr. Wolf as much as it did us.  I'm grateful for the exceptional care, of course, but even more grateful for the compassion of the doctors during a time of complete heartbreak and panic. You cannot put a pricetag on that. I can't recommend them enough.Yes. They ARE expensive, but the quality of care is second to none. We use them for emergency and specialty services that our regular vet cannot provide. Read Less
Jessica Fleagle
24 Feb 2018
REPORT
LOVE THIS PLACE. Thankyou so much for taking great care of our girl! They are all great here. Love that they explained what they were going to do & kept us up to date with everything that was happeni... Read More
LOVE THIS PLACE. Thankyou so much for taking great care of our girl! They are all great here. Love that they explained what they were going to do & kept us up to date with everything that was happening. Very patient - I had alot of questions. So happy with our visit & so glad our dog is feeling better! Read Less
Jennifer Kerr
17 Feb 2018
REPORT
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care enough to actually listen to me. Even after the visit we called them n... Read More
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care enough to actually listen to me. Even after the visit we called them numerous times concerned with our dogs behavior and they made us feel like we were over reacting. If you love your animal take them somewhere else Read Less
Lyndsey Bianrosa
8 Feb 2018
REPORT
I had to bring my kitten here for an emergency visit late at night. A large mirror fell and hit my 3 month old kitten and she wasn’t acting right, I called Metropolitan Veterinary and brought her in, ... Read More
I had to bring my kitten here for an emergency visit late at night. A large mirror fell and hit my 3 month old kitten and she wasn’t acting right, I called Metropolitan Veterinary and brought her in, they were very quick to look at her and they were very good at easing my nerves. They touched on all of my concerns and gave me a list of things to look out for in the next day or so. This isn’t a make or break for me but the price of the emergency visit was very reasonable compared to what I was expecting and they called me 2 days later to check in and see how my baby was doing. They are amazing! Read Less
Susan Newmark
12 Jan 2018
REPORT
The veterinarians in this hospital are angels of mercy and care for the pets like their own family. I brought my 18 yr old Pekingese here to be treated for an ophthalmology problem and eventually a ne... Read More
The veterinarians in this hospital are angels of mercy and care for the pets like their own family. I brought my 18 yr old Pekingese here to be treated for an ophthalmology problem and eventually a neurology situation. In both cases he was treated with the utmost care and knowledge by real professionals who taught at U of P Veterinary School. The beauty of coming here bypasses the red tape of going through a teaching hospital. You see your specialist for your appt. and no interns or students take up that time. After 18 yrs it was very difficult to have to say goodbye to my pet but I chose to do it here because of the big hearted staff and very caring and loving way they made an experience like that peaceful. Read Less
Jill Feninger
4 Dec 2017
REPORT
I realize there's a perception that "surgeons surge," i.e., if you take a pet to a surgeon, he or she will immediately recommend surgery. But in my experience with Metropolitan, that couldn't be furt... Read More
I realize there's a perception that "surgeons surge," i.e., if you take a pet to a surgeon, he or she will immediately recommend surgery. But in my experience with Metropolitan, that couldn't be further from the truth. What has particularly impressed me about Dr. Niles is that she's a great diagnostician and will examine and explain all options, (and she's a very skilled communicator). I trust her completely. Period. Can you say that about your vet? Add to that the fact that the entire practice is exceedingly well run, professional and organized. If you're considering surgery for your pet, get to Metropolitan. Once you have a consult there, you will have the peace of mind knowing you made the best decision for your beloved pet. Read Less
Alex F.
30 Jun 2017
REPORT
I was referred to metropolitan after my regular vet and local emergency room had turned me away from service. nothing is more nerve racking then a 13 week old puppy that was being denied services afte... Read More
I was referred to metropolitan after my regular vet and local emergency room had turned me away from service. nothing is more nerve racking then a 13 week old puppy that was being denied services after he was bleeding, not eating, and barley hydrated. From the second we called to walking out the door with a happy healthy puppy every staff member was more then helpful. Words cant describe how amazing Dr. Gaunt was. there was never a second where i wasn't updated or informed in the process. He was Knowledgeable and even calming at times given the situation. There is not a doubt i n my mind that if anything ever arises Metropolitan will be my only stop. Read Less
Amber C.
27 Jun 2017
REPORT
Gave me a quote for 24 hour round the clock care with all medicine my dog would need for $800-$1000. I signed a written quote agreeing to the charges and went home without my doggie. I received a call... Read More
Gave me a quote for 24 hour round the clock care with all medicine my dog would need for $800-$1000. I signed a written quote agreeing to the charges and went home without my doggie. I received a call at 10pm within 3 hours of leaving to tell me her quote was only for moderate care and would now need a higher level of care that will now cost twice the price. What choice does someone have at 10pm unless you can pick up the dog and take them somewhere else? Then to find out the extra cost was to give sugar medicine in her IV drip and to have a tech check her sugar levels throughout the night. Seriously! Isn't that what round the clock care including her medicine means? Never was it ever mentioned her cost of care would go up. Don't get me wrong, if my dog needed emergency surgery or an unexpected procedure then I would expect that but when I'm told round the clock care with medicines included in that huge price already, I don't expect to pay more just because they feel like charging more. When confronted they have no answer other than your dog was sick and we didn't make them sick. Well that's not good enough. Beware of this place and their charges. They have mastered the art of bait and switch and refuse to do anything about it. I'm still waiting for the manager to call me back to discuss this issue. Read Less
Andrew Robbins
22 May 2017
REPORT
Dr Cabel and Dr Straub , both have performed miracles on many of our dogs ! Highly recommend this hospital
Chris Anderson
19 May 2017
REPORT
I've called them multiple times when my vet was closed and they helped me over the phone tremendously. Awesome people. Would give them six stars if I could!
James Fox
11 May 2017
REPORT
I adopted a Bulldog rescue pup and called to inquire about pricing. The woman was very short and quite rude. My bulldog baby needs to have palate surgery and I inquired about their prices. She said a ... Read More
I adopted a Bulldog rescue pup and called to inquire about pricing. The woman was very short and quite rude. My bulldog baby needs to have palate surgery and I inquired about their prices. She said a minimum of 3000.00! I called 3 other vet hospitals, including University of Penn and they ranged from 800- 1500. If your employees are rude and your prices are insane, you will start to lose business. Guess they didn't realize, I am very involved in local pet care! Word of mouth travels far! Read Less
Lynn C.
6 May 2017
REPORT
I's so convenient and helpful to have a veterinary hospital that operates in the immediate area. I've brought my dogs here numerous times when I couldn't get a hold of my usual veterinarian. Great s... Read More
I's so convenient and helpful to have a veterinary hospital that operates in the immediate area. I've brought my dogs here numerous times when I couldn't get a hold of my usual veterinarian. Great staff, great compassionate service. Read Less
Chris Casazza
29 Apr 2017
REPORT
Wow. It was 10:30 on a Friday night and our puppy was not well. Our regular vet was closed for emergencies but took our call and said for us to come here. Super clean. Friendly warm welcoming staff.... Read More
Wow. It was 10:30 on a Friday night and our puppy was not well. Our regular vet was closed for emergencies but took our call and said for us to come here. Super clean. Friendly warm welcoming staff. Immediate service. Comfortable waiting room with every amenity. They took care of our puppy and all is well. If I lived closer this would become my new vet. Read Less
Tom D.
31 Mar 2017
REPORT
I've been taking my dogs to Metropolitan Vet for the past 15 years after an initial referral by a local vet.  Even after moving over an hour and half away, I still make the trip because there is no on... Read More
I've been taking my dogs to Metropolitan Vet for the past 15 years after an initial referral by a local vet.  Even after moving over an hour and half away, I still make the trip because there is no one else I would really ever trust with my dog's lives.From start to finish, the experience is always as positive as you can make a usually very unnerving situation. On our most recent visit this past weekend, Pawly (our 8 year old West Highland Terrier) was vomiting and near unresponsive when he wasn't.  After admitting Pawly, the desk staff could tell I was shaken and went out of their way to comfort me and make sure I had everything I could need during the following hours.  Dr. Wolf was also incredible! She thoroughly and clearly explained the situation at every stage along the way and helped me through the whole process.In the end, Pawly had eaten a plastic Coke bottle which could not pass through his stomach.  They were able to remove everything and save Pawly's life.  Less than a week later it's as if nothing ever happened and he's as happy as ever (and so am I)!  Thank you Dr. Wolf and everyone at Metropolitan Vet for everything!  This is exactly why I'll never stop coming here! Read Less
Mandi D.
29 Mar 2017
REPORT
So glad they're in my backyard - our Laney was sick, not eating, throwing up and we thought she might have eaten something she shouldn't have.  Brought her in and they fixed her right up - we'll never... Read More
So glad they're in my backyard - our Laney was sick, not eating, throwing up and we thought she might have eaten something she shouldn't have.  Brought her in and they fixed her right up - we'll never leave socks on the floor again.  A huge thank you to everyone from Steve at the front desk to Dr. McGough - Laney's home, happy and doing great.  Please thank everyone for us! Read Less
Jennifer J.
19 Mar 2017
REPORT
I am glad that some people have had good experiences with the emergency room at this hospital.  I wish I could say the same.   I took my very ill dog here in February, 2017.  While the actual veterina... Read More
I am glad that some people have had good experiences with the emergency room at this hospital.  I wish I could say the same.   I took my very ill dog here in February, 2017.  While the actual veterinary care was acceptable, the attitude of the emergency medicine veterinarian was shockingly indifferent and lacking in compassion.  This person needs to get some sensitivity training or re-think her career choice. We have a number of other emergency vet clinics in the area from which to choose, so even if we have to drive a little further, we will not be using Metro's emergency service again. Read Less
Christopher G.
18 Mar 2017
REPORT
My puppy was spayed at another vet office the day before the big snow storm that shut down the area. She managed to removed and chew up the cone that she had to keep her from licking the stitches. I n... Read More
My puppy was spayed at another vet office the day before the big snow storm that shut down the area. She managed to removed and chew up the cone that she had to keep her from licking the stitches. I needed to get a replacement as soon as possible and my vet and every store was closed due to the storm. Metropolitan Vet refused to sell me one and said that I would have to bring to dog in to be seen and become a patient and the initial visit would be $180. Putting an excited dog in a car right after surgery is careless as she could hurt herself in the excitement and refusing to help a dog owner in an emergency when you are an emergency vet is amoral.  Keystone Veterinary sold it to me for $12.50. This vet clinic does not care about you or your animals and I would recommend staying far away. Read Less
Jeremy K.
17 Mar 2017
REPORT
Excellent veterinary hospital! A bit pricy but you're pet will be well cared for with their excellent staff. I won't take my cat to any other hospital!
Greg W.
23 Feb 2017
REPORT
We were referred here by our initial vet in regards to a tooth extraction.  We just recently moved here from California and thought it would be cheaper in PA.  Our CA vet assured us w/ antibiotics our... Read More
We were referred here by our initial vet in regards to a tooth extraction.  We just recently moved here from California and thought it would be cheaper in PA.  Our CA vet assured us w/ antibiotics our english mastiff would be fine in having a one week delay in the procedure.  The price we got in CA was around $940 to remove a broken tooth and have a deep teeth cleaning.  Imagine my surprise when Metro came back w/ an estimate of $2600 to $3200 for the same procedure.  I ended up having my new vet do the procedure for $460.  Not only did they remove the broken tooth, but they also removed two additional problematic teeth and performed a wonderful deep clean. Read Less
Michael J. Sher
22 Feb 2017
REPORT
A special thanks to Dr. Nannos and the entire staff at Metropolitan Veterinary Associates for rebuilding our Dora's knee with the TPLO Procedure and for also taking such wonderful care of her, and us,... Read More
A special thanks to Dr. Nannos and the entire staff at Metropolitan Veterinary Associates for rebuilding our Dora's knee with the TPLO Procedure and for also taking such wonderful care of her, and us, over the past two days.Read Less
Laura B.
19 Feb 2017
REPORT
We were referred here by our regular veterinarian when our cat started to have breathing problems one day.  Since they were 90 minutes away, our vet called them to let them know we were on route and s... Read More
We were referred here by our regular veterinarian when our cat started to have breathing problems one day.  Since they were 90 minutes away, our vet called them to let them know we were on route and share the pertinent details.  When we arrived they were expecting us and took our cat immediately to an exam room to check her.  They recommended a diagnostic ultrasound be done to better see what was going on and give us a starting point.  Over 2.5 days, multiple tests, and $2500 later, we had a diagnosis and it wasn't good.  They explained what treatment options were available and what their recommendations were.  While they are certainly not cheap, they are outstanding at what they do.  They treat you and your animals with care and dignity throughout the process.   I appreciated how they kept out local vet tied in along the way.  I highly recommend this organization! Read Less
Candace B.
9 Feb 2017
REPORT
The staff here were absolutely wonderful. Our beautiful cat suddenly started shutting down due to age and we brought her here as an emergency vet visit. The doctor was very kind in explaining her end-... Read More
The staff here were absolutely wonderful. Our beautiful cat suddenly started shutting down due to age and we brought her here as an emergency vet visit. The doctor was very kind in explaining her end-of-life options, and in not rushing me into a decision. Read Less
Jason Hall
4 Feb 2017
REPORT
So helpful. I originally came here for an emergency but I think I'll make it my actually vet.
Jennifer B.
1 Feb 2017
REPORT
Dr Gross and team are amazing.  My Dog has genetic glaucoma and could not be in better care at MET Vet.  Highly recommend.
Jeff Dentler
24 Jan 2017
REPORT
You never want to go to an emergency vet or see a specialist, but if you have to this is a great place. Doctors and staff are friendly and compassionate. They really care about you and your pet.
Laurie Harvey
4 Jan 2017
REPORT
I cannot say enough amazing things about Metropolitan Veterinary Associates. We had such a scare overnight when our newly adopted 10-week old puppy became very ill. Everyone we came in contact with th... Read More
I cannot say enough amazing things about Metropolitan Veterinary Associates. We had such a scare overnight when our newly adopted 10-week old puppy became very ill. Everyone we came in contact with there was so caring, patient and genuine... from the wonderful lady who answered the phone and walked us through all his symptoms and advised us to bring him in, to the nurse who came in to see us once we arrived, to the Dr. who saw us after her, to the nurse we saw the following day. I cannot say enough kind words about them. It was a very scary and emotional time for us and they did everything they could to make it better. I'm happy to say our little guy pulled through and that, while I hope there's never a reason to bring him to their emergency care again, I wouldn't take him any where else. Thank you all very much!! Read Less
Lynn McCloskey Sabo
1 Jan 2017
REPORT
I have known about Metroploitan vet and have taken 2 other dogs there in the past. But when I went there last night I felt taken advantaged of. Bentley had been bit. When we took him in they estimated... Read More
I have known about Metroploitan vet and have taken 2 other dogs there in the past. But when I went there last night I felt taken advantaged of. Bentley had been bit. When we took him in they estimated $1000-$1200 For a clean & drain. It didn't look bad. When I said no just fix him to take him to my vet in the morning they came back with a $400-$450 price. Really? We ended up paying $480 and $157 was his abtibiotic which I could have gotten much cheaper. (It was Amoxicillian 125mg tab). I took Bentley to our vet this morning. To put the drain in cost $230. So we spent $710 instead of $1000-$1200. Additionally the vet at Metropolitan seemed afraid of my Dane. I can completely understand fear. My dogs are big. (I have more than 1 Dane) and Bentley was nervous. But if they had let me stay with him I could have kept him calm with no meds. Again I understand. I worked at a vet hospital for years & respect the rules. But Bentley came out a mess. They didn't even have to drug him this morning. They put the drain in and all is good.Read Less
Carolyn Joyce Keller
24 Dec 2016
REPORT
This place is great. Dr. Niles repaired our Golden retriever's first ACL at 10 and the second at 11. She did a fabulous job and gave Chase many more years of pain free life. Dr. Orsini did a major... Read More
This place is great. Dr. Niles repaired our Golden retriever's first ACL at 10 and the second at 11. She did a fabulous job and gave Chase many more years of pain free life. Dr. Orsini did a major tooth extraction on Chase, and now their newest dental vet, Corinne Duran, just successfully extracted 2 horribly decayed molars on Chase, now only 2 weeks from his 14th birthday, in a risky but necessary surgery. I am grateful to have this Hospital in our area! Read Less
Tammy Shaulis
30 Nov 2016
REPORT
The staff is very friendly, professional and helpful. I can't say enough about how well they cared for our cat and helped us through a difficult time.
Cher Lynne
29 Nov 2016
REPORT
I live in Yardley pa, and this is my pups hospital - we have seen the dermatologist for my Yorkies, Dr Orsini for major jaw surgery on our largest Yorkie & also with our lil Yorkie ditto as he needed... Read More
I live in Yardley pa, and this is my pups hospital - we have seen the dermatologist for my Yorkies, Dr Orsini for major jaw surgery on our largest Yorkie & also with our lil Yorkie ditto as he needed his teeth pulled that our vet couldn't do do to his lil jaw-we also adore Jerry the neurologist Who gave us such relief and positive energy when our little guy ditto needed spinal surgeryblessed as he is doing wonderful. Dr. Jerry also saw our mini Doxy "pebbles" - our sweet pebbles, may she rest in peace we just lost her in February 16 years old. She had spinal surgery twice five years apart and Dr. Jerry was so true when he said "she's a healthy young pup" and he suggested she would do great she was able to live an additional eight or so years. I have nothing bad to say about metropolitan veterinarian associates. I'll always refer everyone to them- they have been more than a blessing in our lives with keeping our pets in great hands! So thank you deeply, from the bottom of my heart for all that you guys at Metropolitan have done for me and my pups!SincerelyRead Less
Edward Conley
24 Nov 2016
REPORT
Our Havanese "Casey" developed a tumor on his own eyelid and was constantly pawing at it causing it to bleed into his eye. Our local Veterinarian recommended an ophthalmic surgeon @ Metropolitan Veter... Read More
Our Havanese "Casey" developed a tumor on his own eyelid and was constantly pawing at it causing it to bleed into his eye. Our local Veterinarian recommended an ophthalmic surgeon @ Metropolitan Veterinary Associates. Dr.Gross examined him and recommended surgery & it was scheduled. After surgery & 13 days with a "cone" we returned for removal of sutures. After suture removal & a very comprehensive examination Casey was given a clean bill of health. We cannot say enough about all staff & especially Dr Gross. The gentle and compassionate handling of Casey was commendable. We would have had difficulty removing the sutures but Dr Gross was so gentle Casey's tail was wagging the whole time. We give Metropolitan Veterinary Associates, and especially Dr Gross our highest recommendation. Read Less
Susan L G.
20 Nov 2016
REPORT
Wish I didn't have to give them any stars. I don't like this place at all. My dog could at least walk before the Wolf got a hold of her, that being Dr Wolf. I expected better from a Dr that put down t... Read More
Wish I didn't have to give them any stars. I don't like this place at all. My dog could at least walk before the Wolf got a hold of her, that being Dr Wolf. I expected better from a Dr that put down the previous Dr that did surgery on my Summers leg. SHE COULD AT LEAST WALK WHEN THE OTHER DR WORKED ON HER!!!  Pissed big time. Their idea of making it better was to give me a 10% discount on another surgery that was going to cost twice as much, right around $5500. F!!k these people. Read Less
Patricia Hippler
1 Nov 2016
REPORT
I have seen a number of the specialists there with my dog Peyton -- dermatology, surgery, oncology and opthalmology. Everyone I have talked with has been extremely helpful in every way, from schedulin... Read More
I have seen a number of the specialists there with my dog Peyton -- dermatology, surgery, oncology and opthalmology. Everyone I have talked with has been extremely helpful in every way, from scheduling to ensuring I understand instructions and answering questions after we are home. Of the many things I appreciate about this practice, I think what impresses me the most is how well the doctors communicate with each other about pets with complex cases. I can't count how many times I've been to see one of the doctors and they tell me they've consulted with one or more of the other doctors about Peyton's situation. It gives me great peace of mind. Now if only our "people" doctors would do the same... Read Less
Jennifer Murphy Burke
21 Oct 2016
REPORT
My English Bulldog Summer has been there several times. She has been seen in an emergency capacity as well as a visit to see their many specialists and I have always been very happy with the care that... Read More
My English Bulldog Summer has been there several times. She has been seen in an emergency capacity as well as a visit to see their many specialists and I have always been very happy with the care that she received.Everyone who works there is excellent with animals and I would definitely recommend Metro Vet if you are in need of their services. Read Less
Marliese Walter
15 Oct 2016
REPORT
Highly recommend Dr.Stephen Gross. He treated our aged cat with kindness and great humanity. The vet techs were personable and skilled as well. Whenever specialty services are required we take our cat... Read More
Highly recommend Dr.Stephen Gross. He treated our aged cat with kindness and great humanity. The vet techs were personable and skilled as well. Whenever specialty services are required we take our cats here. Read Less
Sharon Crouthamel
14 Oct 2016
REPORT
There are no words that could praise Metropolitan enough kind compassionate professional staff starting right at the front door. You all saved two of my babies lives and I will always be grateful for ... Read More
There are no words that could praise Metropolitan enough kind compassionate professional staff starting right at the front door. You all saved two of my babies lives and I will always be grateful for that. I urge anybody who has an emergency situation to head to Metropolitan for the best care in our area. Read Less
Mary Dart
16 Sep 2016
REPORT
Every staff member without exception is kind, courteous and compassionate. They take excellent care of my dog, Daphne. I am 100% confident when I walk in the door, she will receive exactly what she ne... Read More
Every staff member without exception is kind, courteous and compassionate. They take excellent care of my dog, Daphne. I am 100% confident when I walk in the door, she will receive exactly what she needs. Dr. Logan in Neurology is especially thorough and sharp. Read Less
Stephanie Kern
1 Sep 2016
REPORT
Our dog, Ellie, fell ill quite suddenly the other night. As it was late in the night when things took a turn for her we looked for a veterinary hospital open 24 hours. MVA was the place. Met by cou... Read More
Our dog, Ellie, fell ill quite suddenly the other night. As it was late in the night when things took a turn for her we looked for a veterinary hospital open 24 hours. MVA was the place. Met by courteous staff at the front desk, Ellie was quickly taken back to be assessed by the doctor. We did not have to wait long before the doctor spoke to us about what was going on, what options were available. The doctor was very clear, made sure everyone in the room understood what he was saying. Sadly, we wound up having to put our girl down. We were all devastated. The staff was very compassionate and gave us all the time we needed to say our goodbyes. A nurse gave us a special treat to offer Ellie. She didn't have a great appetite, but did take a few bites and enjoyed every single one of them. Once it was all over they gave us one more keepsake in the form of a paw print. All in all, terrible night, but the competence, kindness, compassion, and professionalism shown by the staff at MVA made things more bearable. I, and my family, would definitely recommend MVA to other pet families.Read Less
Kady G.
26 Jul 2016
REPORT
My review is for their emergency services. I have had to bring my dog in twice in the past year with one visit being at 5AM! Every staff member I have interacted with has been incredibly kind, underst... Read More
My review is for their emergency services. I have had to bring my dog in twice in the past year with one visit being at 5AM! Every staff member I have interacted with has been incredibly kind, understanding, and efficient. My longest visit was about 2 hours. I love that the doctors bring you back and discuss the problem and give you several options of treatment and they are upfront with costs! Yes it is an ER so you are paying for that service, but I appreciate that they give you prices before they do anything and honestly, their prices are very reasonable for the services you are getting. And they don't try to push expensive procedures! You get an honest and straightforward assessment with treatment recommendations. The discharge process is quick and they even call to follow up a few days later. I really can't speak highly enough of their ER and recommend it to anyone in the area. Basic info - It is $150 to walk in the door. You can't go back with your pet while they are triaging or treating. Comfortable waiting room with wifi, TV, and coffee. Call before you take your pet in to get any advice for transport and so they are ready for you when you get there. Read Less
Florence W.
28 Jun 2016
REPORT
Really disappointed I was completely turned off by the receptionist.***Sharon or something with a S ? My dog had fallen out of the car window ( we have a case of Marley and Me) while we were driving. ... Read More
Really disappointed I was completely turned off by the receptionist.***Sharon or something with a S ? My dog had fallen out of the car window ( we have a case of Marley and Me) while we were driving. The receptionist wasn't sympathetic AT ALL, she didn't even ask if our dog was okay. I said I wanted to come in to get the dog checked out, I had a couple of questions I said there's a little blood in her urine I gave her a complete run down of the situation.I said I'm not sure if I should bring her in right away or wait. SHE SAID I DON'T KNOW. I hung up and went to Vsec. Read Less
Albert Orduna
7 May 2016
REPORT
My Italian greyhound Stella had previously had a hairline fracture that healed very well aside from some weak tendons in her foot. While we are away on vacation Stella re broke her leg due to her weak... Read More
My Italian greyhound Stella had previously had a hairline fracture that healed very well aside from some weak tendons in her foot. While we are away on vacation Stella re broke her leg due to her weak foot. My sister who was caring for her was scared and it happened late night so she took her to this vet. They didn't even do an x-ray and insisted she needed surgery for her leg. In addition the vet told my sister that if she didn't act fast and due the surgery it would result in amputation.they told her to splint it would cost 500 dollars and without surgery her leg could leave her permanately damaged. The surgery we were told would cost over 4k. We asked for payment options and long story short the manager of billing told me to pick up my dog then and hung up on me. This vet is completely unprofessional did nothing to help my dog besides keep her in a cage drugged up for a day and a half and we walked out paying over a 1000 dollars. These people are careless and will make you fearful for your dogs health if you don't do what they say and if you can't pay then they hang up on you leaving you optionless. Disgusting behavior for a health facility for your pet. Completely unprofessional and pathetic excuse for a pet hospital. Read Less
Cathy R.
26 Apr 2016
REPORT
I have mixed feeling about Metropolitan.  The doctors that I've dealt with have been wonderful.  The majority of the support staff have also been wonderful with few exceptions.  I was recently reprima... Read More
I have mixed feeling about Metropolitan.  The doctors that I've dealt with have been wonderful.  The majority of the support staff have also been wonderful with few exceptions.  I was recently reprimanded for not checking in correctly.  ???  I was approached in the waiting room and told You DO know you have to check in.  When I told her I did, she didn't seem to believe me so I told her who I checked in with and asked if I needed to check in twice?  She said Yes! Especially if you're seeing two doctors.  I said, nope, just one today.  And then I asked her if I checked in incorrectly and if she could tell me what I should do on my next visit to avoid this confusion.  She said I did it right and that the eye dept check in person probably just didn't hear it... and walked away.  The other people in the waiting room were giggling and said, looks like someone's having a bad day and you just happened to be in the wrong place at the wrong time. :-o  Hoping her week gets better. :-)I do have problems with refills.  I see several doctors and we have treatment plans.  It seems like the staff are reluctant to refill long term medications.  I'm guessing it's probably bc some people don't follow the discharge instructions and go for follow ups.  I'm guessing bc I was told strongly that I wasn't following them when in fact my vet did not forward tests results to them.  Definitely my fault.  I forgot to ask my vet to forward them.  On the phone now.  :-(Overall, my dog has excellent care.  :-) And I need to grow a thicker skin.  :-)I was only reprimanded three times in the last three years.  hahaha.  I hope they're not overworking these awesome employees!! Read Less
Amanda Popelarski
29 Feb 2016
REPORT
Caring Staff. Amazing surgeons, doctors, and nurses. My Italian Greyhound was attacked by a large dog. Two puncture wounds were so close to his jugular vein, no other vets would perform the lifesaving... Read More
Caring Staff. Amazing surgeons, doctors, and nurses. My Italian Greyhound was attacked by a large dog. Two puncture wounds were so close to his jugular vein, no other vets would perform the lifesaving surgery he needed. They saved my dogs life and I am forever greatful. Read Less
Thomas L.
28 Feb 2016
REPORT
I had the unfortunate luck of having to take my dog to Metropolitan today. I have to say that everyone there was friendly and professional. While it wasn't cheap, I believe my dog was in very capable ... Read More
I had the unfortunate luck of having to take my dog to Metropolitan today. I have to say that everyone there was friendly and professional. While it wasn't cheap, I believe my dog was in very capable hands. I'm sorry to say I can't remember any of the vet techs names but they were all very good at their job. Dr Buckman was great. I hope to not need their services again, but if I do I know my dog will be in good hands. Read Less
Emily Hogan
23 Feb 2016
REPORT
Metropolitan Animal Hospital is amazing. They diagnosed my dog with early signs of tetanus. The early diagnose may have saved my dogs life. They also took great care of my dog and updated us on every ... Read More
Metropolitan Animal Hospital is amazing. They diagnosed my dog with early signs of tetanus. The early diagnose may have saved my dogs life. They also took great care of my dog and updated us on every step of his recovery. The doctors and nurses are friendly and really put you at ease.Read Less
Scott Born
6 Feb 2016
REPORT
Excellent success with 2 CCL surgeries for my dog and periodic emergency visits for my aging dogs. Very caring staff - I believe my pets are getting excellent medical treatment an a lot of TLC while ... Read More
Excellent success with 2 CCL surgeries for my dog and periodic emergency visits for my aging dogs. Very caring staff - I believe my pets are getting excellent medical treatment an a lot of TLC while they are being treated and recovering. Not inexpensive - it's a specialty facility so you are going to pay for this expertise - but for me it's been worth it knowing I am getting the best care possible.Read Less
Allison S.
2 Feb 2016
REPORT
I expected that our visit to see a specialist would be rushed and very impersonal. I could not have been more wrong.  We were greeted with a smile and our names; my dog included! The doctor spent over... Read More
I expected that our visit to see a specialist would be rushed and very impersonal. I could not have been more wrong.  We were greeted with a smile and our names; my dog included! The doctor spent over 2 hours discussing options, answering questions, and concerned for how I was feeling and if I was understanding the information she was sharing. There was compassion, empathy and honest concern for my dog. if you have to go to a specialist when your pet is sick... this is the place to go! Read Less
Jim White
23 Nov 2015
REPORT
This is a note from the White Family on behalf of our beloved Westie, Zoe! We were on vacation in FL and had a family member watching Zoe. They noticed she was not herself and took her immediately t... Read More
This is a note from the White Family on behalf of our beloved Westie, Zoe! We were on vacation in FL and had a family member watching Zoe. They noticed she was not herself and took her immediately to Metropolitan. They did an ultrasound and discovered she had terminal liver cancer and she was bleeding internally. They shared the news with our family members and than spoke with us on the phone. The Vet we spoke with explained her cancer and the options. We asked for time and called back saying we were coming home to say goodbye. My wife, myself and our 2 daughters flew home and drove right to Metropolitan at 1am. They made Zoe so comfortable and were so compassionate. It was as hard on the vets an staff as it was on us! They wheeled her in on a pillow on a cart and she was so excited to see us. We had a private room that was wonderful. The Vet came in and we placed her on the floor on pillows and said our final goodbyes! These people are unbelievable in their compassion and professionalism! Highly recommend! Please forgive me for forgetting the Vets names!Read Less
K F.
27 Oct 2015
REPORT
This was the most amazing experience at a vet's office I have ever had. Everyone is amazing HERE from the doctors, nurses and staff. The doctors cone in and sour right on the for to be close to your p... Read More
This was the most amazing experience at a vet's office I have ever had. Everyone is amazing HERE from the doctors, nurses and staff. The doctors cone in and sour right on the for to be close to your pet, they have compassion, they love what they do and it shows. This is the bar to which other vet's should strive to become. Everyone in here was so warm and empathetic, I can't say enough good things about this place. They even.answer emails quickly and help you work anything you need. Dr Roland and Amy, you're awesome thank you all!If you are in the area, THERE IS NO BETTER PEOPLE, SERVICE AND DOCTORS THEM METRO. Thank you all for everything. Read Less
Jason N.
5 Sep 2015
REPORT
We are waiting in a room and have been for over an hour and a half. The nurse came and took the temperature and then came back to take the weight both times promising the doctor would be right in whic... Read More
We are waiting in a room and have been for over an hour and a half. The nurse came and took the temperature and then came back to take the weight both times promising the doctor would be right in which was a complete lie. We asked the front desk person and she said she would have to page the doctor. I love the use of such an elaborate euphemism. Oh really page him what is he on the golf course ?What I want to know are facts like is the doctor here? Yes or no. How many patients are ahead of us? The place was empty when we arrived.When the doctor finally arrived she took good care of us. The fees were reasonable for emergency service. Read Less
Mindy M.
7 Jul 2015
REPORT
I cannot say enough great things about Dr Corr, the ophthalmology team and staff at Metro Vet. It all started last week when my french bulldog Hank, who has a rare eye condition, needed to have an enu... Read More
I cannot say enough great things about Dr Corr, the ophthalmology team and staff at Metro Vet. It all started last week when my french bulldog Hank, who has a rare eye condition, needed to have an enucleation. We usually take him to UPenn, but our ophthalmologist left the practice and they had no one else available for an appointment for over a week. I was scrambling to try and find somewhere else to take him on such short notice, and the nurse suggested I call here. The front desk was so helpful, I faxed his medical files over, and even though I had never been to their office before, Dr Corr was wiling to schedule surgery for Hank a few days later. Dr Corr came in early the day of Hank's surgery to have a quick appointment with Hank and to meet with us. I was so nervous beforehand, considering I had never even been to the practice before. I immediately felt at ease from the moment I walked in and the staff knew my dog by name. Dr Corr and the ophthalmology nurses were so genuinely nice and caring, and I felt as calm as I possibly could leaving Hank for surgery. Dr Corr called me as soon as the surgery was over and he was awake, so I didn't have to worry. When I picked him up, I was surprised by how well he was doing. They gave me detailed instructions on how to care for him post-op, on his medicines, etc. I am so thankful Hank was able to have his surgery here, I can't recommend them highly enough! Read Less
Gina K.
1 Jul 2015
REPORT
My dog (puppy at the time) broke his right hind leg when he was 6 months old. He had to get surgery and stay in their care for approximately 4 nights. The receptionists were very nice, efficient and s... Read More
My dog (puppy at the time) broke his right hind leg when he was 6 months old. He had to get surgery and stay in their care for approximately 4 nights. The receptionists were very nice, efficient and seemed to truly care. The doctor was excellent, returned phone calls and answered every single question I had without making me feel annoying or rushed. I called to check up on him numerous times a day and always felt relieved at the end of the phone call. Long story short, the surgery was successful. My pup is now 4 years old and he is fully able to run, jump, play and do all things that dogs can do! He has no restrictions and it's all because of Metropolitan Veterinary Associates & Emergency Services. Thank you! Read Less
dogmom3
22 Feb 2011
REPORT
They infected my dog with MRSA when she had surgery and refused to take responsibility. If your dog needs surgery, stay away! 5 or 6 other dogs had been infected before mine!
leecrumpet
27 Dec 2009
REPORT
Dr. Stephen Gross, leader in eye specialty has always proven to be top of the list when it comes to caring and ability to perform highly specialty eye care for both of my poodles.
recommend
2 Dec 2008
REPORT
Very friendly, efficient, fair and resonable. Highly recommend - professionals.
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