Trooper Veterinary Hospital
Norristown, Pennsylvania
General Info
We are always welcoming new clients!
Trooper Veterinary Hospital is a small animal (cat and dog), AAHA certified practice located just outside of Norristown with six doctors and a skilled veterinary team.
We provide wellness exams, surgery, radiology, ultrasound, dentistry, preventive medicines, and diagnostics among other services.
We offer lodging for our clients in our indoor, veterinarian-supervised facility.
Trooper Veterinary Hospital is a small animal (cat and dog), AAHA certified practice located just outside of Norristown with six doctors and a skilled veterinary team.
We provide wellness exams, surgery, radiology, ultrasound, dentistry, preventive medicines, and diagnostics among other services.
We offer lodging for our clients in our indoor, veterinarian-supervised facility.
Reviews
Catherine Santangelo
9 Feb 2023
REPORT
This place does not even deserve 1 star. The rudest people I have ever come in contact with. I called their office on a Tuesday explained we just moved back from Georgia our dog has terrible skin alle...
This place does not even deserve 1 star. The rudest people I have ever come in contact with. I called their office on a Tuesday explained we just moved back from Georgia our dog has terrible skin allergies and has chewed herself raw. They scheduled her for Wed at 4:10. My husband and I brought our 11 year old shepherd to their office. We missed the turn into the office off of Park Ave. So we had to turn around in the traffic on Park and everyone knows what that is like at 4pm. We went in at 4:12 told them who we were. The girl said ok I will let the vet know. We sat down with our very nervous dog. The woman came out and said we will need to reschedule. My husband and I were so confused. So I asked why. She said because you are late. We could not believe it. We were 2 MINUTES LATE . So we said what are you talking about our appt is at 4:10. She says yes you are late it is now 4:18. Mind you we had been sitting for 5 mins. So we really arrived at 4:12/ 4:13. She said well you are late and that is that. We have another appt scheduled. I asked why would you schedule my dogs appt then. She said we allot 30 mins per visit. Again our appt was at 4:10 we walked in at 4:12 told to have a seat. then told sorry we cant treat your dog because you are late BY 2 MINUTES. They were the rudest people I have ever encountered in a place of business. So since they made me pay for the visit when I scheduled the appointment I told them I want my money back. So that took another 10 mins. This whole time they could have seen my dog that they scheduled. My poor dog was standing there with a open wound bloody and all on her foot, sides and hips. SO IF YOU CARE ABOUT YOUR ANIMALS I WOULD NOT STEP FOOT IN THIS PLACE. THE WOMAN BEHIND THE COUNTER TREATED US LIKE WE WERE GARBAGE AND WE WERE BEING PUNISHED BECAUSE OF 2 MINS. I HAVE NEVER BEEN TALKED TO OR TREATED THIS WAY. I CAN NOT SAY THIS ENOUGH DO NOT GO HERE. THEY ARE AWFUL AND OBVIOUSLY DO NOT CARE ABOUT THE WELL BEING OF ANIMALS OR THEIR OWNERS. I WILL CONTINUE TO TELL THIS STORY I WILL SCREAM IT TO THE ROOFTOPS WHAT AN AWFUL BUNCH OF BITCHES WORK AT THIS PLACE AND NOT HOW A BUSINESS SHOULD BE RUN OR PATIENTS SHOULD EVER BE TREATED.
AnnMarie Styles
31 Dec 2020
REPORT
We've not had good experiences at Trooper vet, but went for convenience. We will NEVER return after our last visit. Our 13 yr old beagle struggled to walk, fell often, had impaired vision and hearing,...
We've not had good experiences at Trooper vet, but went for convenience. We will NEVER return after our last visit. Our 13 yr old beagle struggled to walk, fell often, had impaired vision and hearing, defecated in the house, and stayed mostly separate from our family as he slept all day. After previously treating for arthritis and Lymes, for months we prepared to say goodbye, a heart wrenching decision. He still walked with a gimp and ate, so I was concerned about guilt from Trooper, who I perceived to be condescending and motivated to make money. I shared with a receptionist my concern that a doctor may not understand what he is like at home and asked what to expect. She seemed to understand and said she'd note in our file why we were coming. I spoke in detail with Dr Puschak about our dog’s symptoms before sending him inside. I thought we were on the same page because when I mentioned how he still ate, she said some dogs enjoy food to the end. So she basically agreed the single reason we hesitated in euthanasia was a non-factor. But when Dr Puschak called with her assessment, she seemed to forget all I shared about his life at home. He had a burst of energy, excited to visit a new place. She commented on his cataracts, clean ears and teeth (why does that matter now?), saw he was in pain, and was not able to conduct a full evaluation because he wouldn't let her touch his abdomen and hips. Yet her "professional opinion" was that he was mostly healthy because he didn't have cancer. I was devastated to explain to a "professional" that he was not fine based on his quality of life at home. She disagreed but said she'd "respect my decision." My children and I began to cry on speaker phone and reminded her of the symptoms we already discussed. Dr Puschak back-tracked, apologized and again said she'd "respect my decision." I felt no respect. I felt kicked in the gut during a most painful experience. I feared a suggestion of pain meds to prolong his life which would be difficult to refuse, but never imagined a vet could be so heartless. This was just a transaction for them, the last transaction they'll have with us.
We lost another dog a few years ago at Metropolitan, where we had a wonderful, empathetic doctor who laid out choices and freed us to make a good decision for our beloved dog and family. I should have gone there again and will in the future!
Joanna W.
3 Nov 2018
REPORT
Just had our first checkup since moving to the area. Excellent facility and staff. Very friendly, sweet, and professional. They keep a clean and welcoming environment and offer very fair prices as wel...
Just had our first checkup since moving to the area. Excellent facility and staff. Very friendly, sweet, and professional. They keep a clean and welcoming environment and offer very fair prices as well. Highly recommend to all pet parents.
Seth E.
15 Aug 2018
REPORT
Shameful...zero apathy for a dying pet, instead, condescending and cavalier attitudes from both the Office Administrator and veterinarian. $800 and they wouldn't even talk to me about the status of my...
Shameful...zero apathy for a dying pet, instead, condescending and cavalier attitudes from both the Office Administrator and veterinarian. $800 and they wouldn't even talk to me about the status of my cat's health until I escalated the situation to the Office Admin, who was cold as ice. Look...there are LOTS of other vets in the area, I suggest you find one of those...I know I will.
korynn pereira
13 Jul 2018
REPORT
I wish I could use no stars. A family friend who's dog was a patient here, was turned away with an emergency because "there were no available appointments and the doctor was leaving soon". This dog w...
I wish I could use no stars. A family friend who's dog was a patient here, was turned away with an emergency because "there were no available appointments and the doctor was leaving soon". This dog was DYING and in pain and as I mentioned a patient at this location. He ended up having to take him to another vet not to faraway. They let him bring the sick dog in even though they were about to close and even though he wasnt even a patient there. They were able to give him some pain meds and allowed him to pass over the rainbow bridge with no pain. Loosing a dog is always a sad and traumatic experience but having Trooper vet turn him away and leave him to suffer is UNFORGIVABLE . I understand that this is a business and ultimately a business is there to make money HOWEVER to be in such a business with no compassion or empathy means you are in the wrong business. I will NEVER take my fur babies here. I will NEVER take my babies someplace that places "appointments' and "leaving on time" a head of animal care and help.
Michele Morabito
18 Jun 2018
REPORT
My fur children have seen Dr. Cleary for a few years now. Last year, after many health interventions, she helped put my beloved Trevor to rest. She, along with all of their staff, could not have been ...
My fur children have seen Dr. Cleary for a few years now. Last year, after many health interventions, she helped put my beloved Trevor to rest. She, along with all of their staff, could not have been more courteous or professional during this very difficult time for me.
Kirea Lovell
14 Jun 2018
REPORT
Feel like they are sales reps trying to push everything on you and over priced.
Linda Walker
11 Jun 2018
REPORT
Double-wide cat condos for lodging, certified cat-friendly practice, a separate cat entrance and divider to keep the cat area protected from the main entrance, and Feliway towels in the cat waiting ar...
Double-wide cat condos for lodging, certified cat-friendly practice, a separate cat entrance and divider to keep the cat area protected from the main entrance, and Feliway towels in the cat waiting area for patients that are not loving the stress of a vet visit. I have been a client at TVH for more than twelve years and have always been very happy with the care and compassion my cats have received from the vets and staff. I wouldn't go anywhere else. :)
kristen jones
29 May 2018
REPORT
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas fo...
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas for dogs and cats and enough space so it isn't crowded. The ladies at the front desk are all very busy but they take time to greet me and ask how I am. The efficiency and friendliness of the office always puts me and my pet at ease. They are helpful with medical records and invoices and have even offered to submit the necessary paperwork to my pet insurance provider. I feel as though the costs are on par with other vets I've visited. The vet techs/nurses are consistently nice, professional, and welcoming to my pet so she isn't nervous when they bring her back to the room. Most importantly, Dr. Mitchell is the best vet I have ever encountered, both with respect to bedside manner and clinical knowledge. He is kind, thorough, and goes above and beyond to explain everything and answer my silly questions. You can tell he truly cares about his patients and takes pride in his work. He is patient and gentle with my dog... he's been the only vet my pet is not scared of! He has even personally called and emailed me to follow-up with results or to check in on my dog's condition. Dr. Mitchell is the reason I drive over an hour each way to visit this practice. He is truly an asset to Trooper Vet Hospital and I feel so fortunate to have him care for my pet. My dog is like my child and means more to me than anything and I place my full trust in him and his staff. If they took care of humans I'd come here myself for medical care!
Kristen J.
29 May 2018
REPORT
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas fo...
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas for dogs and cats and enough space so it isn't crowded. The ladies at the front desk are all very busy but they take time to greet me and ask how I am. The efficiency and friendliness of the office always puts me and my pet at ease. They are helpful with medical records and invoices and have even offered to submit the necessary paperwork to my pet insurance provider. I feel as though the costs are on par with other vets I've visited. The vet techs/nurses are consistently nice, professional, and welcoming to my pet so she isn't nervous when they bring her back to the room. Most importantly, Dr. Mitchell is the best vet I have ever encountered, both with respect to bedside manner and clinical knowledge. He is kind, thorough, and goes above and beyond to explain everything and answer my silly questions. You can tell he truly cares about his patients and takes pride in his work. He is patient and gentle with my dog... he's been the only vet my pet is not scared of! He has even personally called and emailed me to follow-up with results or to check in on my dog's condition. Dr. Mitchell is the reason I drive over an hour each way to visit this practice. He is truly an asset to Trooper Vet Hospital and I feel so fortunate to have him care for my pet. My dog is like my child and means more to me than anything and I place my full trust in him and his staff. If they took care of humans I'd come here myself for medical care!
Kori Pasquarello
4 May 2018
REPORT
I came to Trooper vet originally for a second opinion on my sick kitten. I now will go no where else for the care of my pets. The staff and Doctors at this office are absolutely amazing. They are info...
I came to Trooper vet originally for a second opinion on my sick kitten. I now will go no where else for the care of my pets. The staff and Doctors at this office are absolutely amazing. They are informative, knowledgeable, and you can tell they care about you and your animals. Today, my kitten got sick at his appointment. They gave him a bath, cut his nails, and cleaned his carrier. Everyone is so nice and helpful. I couldn’t imagine taking my animals anywhere else.
Sharon Phillips
28 Mar 2018
REPORT
I recommend this Veterinary Hospital to everyone!
The caring people here offer great advice & genuine care for animals.
Michael Musumeci
25 Mar 2018
REPORT
Best vet around. I can't say enough about the extra effort they put in to help make your animal feel safe, well when you own a cat as painless as can be. They vets truely care, and excited to meet eac...
Best vet around. I can't say enough about the extra effort they put in to help make your animal feel safe, well when you own a cat as painless as can be. They vets truely care, and excited to meet each and every animal. The only problem I ever had turned out to be the funniest thing. I bought some healthy treats from them, expensive but if it's better for your animals, anyway my cats hate them. All of them won't eat one. Instead they smell them and kick dirt on them and try and cover them like they are poop in the litter box, LoL. They have a separate entrance for cats to keep the noise down and away from the dogs, which helps alot. Great vet, great service.
Jennifer Kerr
17 Feb 2018
REPORT
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care. Even after the visit we called them numerous times concerned with our...
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care. Even after the visit we called them numerous times concerned with our dogs behavior and they made us feel like we were over reacting if they even called us back at all. They were more concerned with blood work than the facy she was in pain . If you love your animal take them somewhere else
Bonnie R.
30 Dec 2017
REPORT
Wonderfully caring and professional support. We brought our little Havanese to Trooper when she was too old to travel to her life-long vet. Dr. D'Souza was just amazing in diagnosing and treating Cass...
Wonderfully caring and professional support. We brought our little Havanese to Trooper when she was too old to travel to her life-long vet. Dr. D'Souza was just amazing in diagnosing and treating Cassie. She really took her time in our office visits, and asked a lot of questions and listened. She called regularly to check on her condition. The office staff was friendly and professional, too. Highly recommend!
Barbara Karagiannopoulos
19 Dec 2017
REPORT
Everyone is very friendly and accommodating. It was very easy to make an appointment that fit my schedule. The doctor answered all of my questions as a first time pet owner and made me feel very comf...
Everyone is very friendly and accommodating. It was very easy to make an appointment that fit my schedule. The doctor answered all of my questions as a first time pet owner and made me feel very comfortable. Would definitely recommend.
SUZANNE SARVER
4 Dec 2017
REPORT
I have been taking my dogs here for the past few years and the staff and doctors know my dogs and truly care. Dr. Cleary is the best and I appreciate her knowledge and care with my dogs. This is a g...
I have been taking my dogs here for the past few years and the staff and doctors know my dogs and truly care. Dr. Cleary is the best and I appreciate her knowledge and care with my dogs. This is a great office and they will take care of your animals! They are all knowledgeable, friendly and caring. The office is always clean with ample space for all animals.
Teragram Klaw
2 Jun 2017
REPORT
Love this vet! They put so much effort into making the experience of a vet visit as low-stress as possible for my cat. I definitely appreciate the separate cat waiting room and the entrance separate f...
Love this vet! They put so much effort into making the experience of a vet visit as low-stress as possible for my cat. I definitely appreciate the separate cat waiting room and the entrance separate from the dogs as a person, too, because I'm highly allergic to dogs! I'm a first-time pet owner and Dr. D'Souza was very reassuring the first time I took my cat here. I've also boarded him here twice now, and they were happy to give me a tour of their facility when I asked. I was nervous about how he would react the first time I boarded him, but their staff member Linda sent me an email with some photos and an update on how he was eating/behaving, which was very reassuring! They may be pricey, but if you have a cat, the quality of care is well worth the price.
Jean Callahan
31 May 2017
REPORT
I brought my 2 dogs here for a short period of time when Dr. Kraft was at the clinic and was pleased with the care. When Dr Kraft retired, a female Veterinarian (I do not remember the name) took over ...
I brought my 2 dogs here for a short period of time when Dr. Kraft was at the clinic and was pleased with the care. When Dr Kraft retired, a female Veterinarian (I do not remember the name) took over the care. I felt like she would not listen to me. I wanted to have my dogs teeth cleaned. When there were cavities discovered, I requested that they get pulled. She tried to refer me to a vet specialist for root canals. They were an estimated $700.00 at the time (summer of 2011). When I told her that I was not interested, she ignored me, stating that the molars were a must.
In addition, she needed to run routine blood work prior to the dental cleaning, only to discover more issues that needed to be addressed.
When I inquired about a multiple pet discount, explaining that I needed to get my cat vaccinated, explaining that she was never vaccinated, she simply stated that it is the law to have the cat vaccinated, without offering a discount or a real solution to vaccinate her. I think the place is a bit pricey, and I have not returned.
Mark K.
24 May 2017
REPORT
High cost, low value. Twice now had to rush to an Emergency vet clinic following a visit at Trooper, where their "pre-treating" method for keeping my dog from experiencing severe allergic reactions fo...
High cost, low value. Twice now had to rush to an Emergency vet clinic following a visit at Trooper, where their "pre-treating" method for keeping my dog from experiencing severe allergic reactions following a vaccine clearly did not work out whatsoever. Some of the staff do not communicate effectively up front prior to procedures.
Marilyn Steckiel
3 Apr 2017
REPORT
Dr. Mitchell is awesome! My dog handles vet visits very well, but they are nonetheless traumatic and sad. Dr. Mitchell was the first vet that kept my old girl happy the entire visit. He didn't even tr...
Dr. Mitchell is awesome! My dog handles vet visits very well, but they are nonetheless traumatic and sad. Dr. Mitchell was the first vet that kept my old girl happy the entire visit. He didn't even try to make her get on the lift, he just plunked down on the floor to examine her. It made all the difference.
Sid Thapa
13 Mar 2017
REPORT
Had to take my dog to get his regular shot; I had been nervous about taking him to a vet because he is very dog reactive. The staff here were able to accommodate us during a low traffic time slot. The...
Had to take my dog to get his regular shot; I had been nervous about taking him to a vet because he is very dog reactive. The staff here were able to accommodate us during a low traffic time slot. The staff were also very pleasant.
Brian Turner
19 Feb 2017
REPORT
Absolutely love Dr. Cleary, she is awesome and really cares
Scott McKay
7 Feb 2017
REPORT
Awesome staff and great setup for separate cat and dog entry doors/ waiting areas.
Lori Stranick Lukowski
15 Jan 2017
REPORT
We live two counties away and still won't change vets. Dr. Cleary is our favorite vet and the girls upfront all have a smile or comforting hug. We will be clients furever :)
Meghan Donoghue
10 Jan 2017
REPORT
The staff was so good with my dog today! He was so nervous about his wellness visit and they comforted him and took care of him so well.
Mikkimo T.
19 Dec 2016
REPORT
Love them and how they handle my pet but are chronically behind schedule yet if your one more nite late will lecture you
Jennine Gibbons
7 Dec 2016
REPORT
Been a long time client. Trooper Vet takes great care of my pets. The staff are kind, patient and knowledgeable.
Jim Jackson
5 Dec 2016
REPORT
Clean office and very friendly and professional staff! Wouldn't take Socks anywhere else!
Stacey Andrey
26 Nov 2016
REPORT
They treat ALL the patients so specially and are very personable and helpful to all of the parents of all the under the weather furbabies.
denise kitson
8 Nov 2016
REPORT
They are all just so friendly and kind to my dogss--it's a great vet to take your pets!
Samantha Louise
22 Oct 2016
REPORT
Always a pleasure bringing the little ones here. The techs always put them at ease and do their best to make them comfortable. The doctors are top notch and care about your pets.
Ed Barboni
16 Oct 2016
REPORT
Been going here for many years. My dog and I are always treated well, and they know what they are doing
George Akritas
6 Sep 2016
REPORT
Do not take your pets here!
TL;DR They over charge and may harm your pet
On my first visit, they put a choke chain restraint on my dog for the examination, the vet tech wasn't holding him as well as...
Do not take your pets here!
TL;DR They over charge and may harm your pet
On my first visit, they put a choke chain restraint on my dog for the examination, the vet tech wasn't holding him as well as she should have been. After his injections he was hemorrhaging blood out of his eye. He was able to exert that much pressure on his unnecessary restraint that he was grievously wounded.
They had the gall to charge me for that appointment too.
They charge a lot of money too, more than most in the area, If you value your pets safety, and if you value your money. Go elsewhere.
Caitlin D.
5 Sep 2016
REPORT
Should have known that this place would be a disappointment from the start. When we first took our dog there, he burst a blood vessel in his eye. It was our dog's fault because he does not like the ve...
Should have known that this place would be a disappointment from the start. When we first took our dog there, he burst a blood vessel in his eye. It was our dog's fault because he does not like the vet and got over excited. Of course in the heat of the moment, we were upset and may have cursed, but we had every right to because we had no idea what had just happened. We were given pills and reexamined multiple times to make sure our dog was okay.Now, our dog is difficult to deal with. Separation anxiety, hot spots, the works. We have been in and out of there multiple times and I have accompanied my boyfriend for most visits. We were sent a letter saying that my boyfriend is verbally abusive to the staff and they will not tolerate it. We had not opened the letter until I was on the phone with them today. The woman had the nerve to say that my boyfriend has anger issues and the staff is scared of him. As I mentioned above, I have been to most vet visits with him and have never seen a staff member scared of him or him abuse a staff member. Sure, he curses in casual conversation, but we are all adults, or so I thought. Our dog's charts were sent over as well, in the chart, it states that we were difficult to reschedule an appointment with TWO DAYS before the letter was sent out. Difficult? Difficult because I work odd hours and am going back to school soon? By then, they knew they were going to send this fabricated letter out to us, so why bother even trying to reschedule? I am sure the staff just can't get over the one incident where we may have gotten angry and the other incidences where an f-bomb was dropped in casual conversation and that is why they have turned us away.TL;DR: They hold grudges and turn you away for cursing in casual conversation, and not wanting to deal with a dog that needs appointments almost every other week. Overpriced too.
Rachael Smolinsky
9 Jul 2016
REPORT
We just had our puppy's first vet visit and I am so happy we chose Trooper!! Everyone was so welcoming and friendly to us and Kelby. Thank you for making a potentially stressful first visit go so smoo...
We just had our puppy's first vet visit and I am so happy we chose Trooper!! Everyone was so welcoming and friendly to us and Kelby. Thank you for making a potentially stressful first visit go so smoothly
Martha Zinni
29 May 2016
REPORT
The people at Trooper Vet Hospital are the BEST! From all the wonderfully kind and patient ladies who run the big and busy front desk, to the ones who run the back and kennel...and the vets...especia...
The people at Trooper Vet Hospital are the BEST! From all the wonderfully kind and patient ladies who run the big and busy front desk, to the ones who run the back and kennel...and the vets...especially Dr. Luetke...who is knowledgeable, thorough, gentle, kind and patient with both the animals and their humans! He takes time to get the details, then explain what he is doing and why because he understands that these animals are part of our family. He took care amazing care of Tessa too and helped me get through having to surrender her...that is when I learned that he is a man of God too. I love them all and will be forever grateful that I found them! God bless each and everyone of you
Jen P.
16 Jan 2016
REPORT
They take great care of my doggy! Clean, friendly and very helpful. Would highly recommend to anyone in the area looking for a vet.
Tanya S.
11 Oct 2015
REPORT
Lets start off by saying my experience was very uncomfortable with the front desk person who have pink hair and the Indian doctor who examined my puppy. When you first enter the hospital it appears to...
Lets start off by saying my experience was very uncomfortable with the front desk person who have pink hair and the Indian doctor who examined my puppy. When you first enter the hospital it appears to be very clean in the front area. It was when I arrived in the examine room you saw the real truth of that place. There was blood smeared on the floor in the examination room and dog mess. I couldn't take it anymore and went to spray the floor myself with some bleach cleaning products that was sitting on the counter area. The Indian Veterinarian doctor kept interrogating me stating that I should get my puppy neutered and some type of $1,000 surgery done on his mouth for his teeth to get cleaned, while being under anesthesia. Then my puppy was taken into the back area of the hospital for almost 30 minutes and I noticed that his rare end area was red when he returned. I do not know what weird stuff they are into at that place but it's very scary to leave any dog with them creeps. The fact that I wasn't told over the phone to bring my puppy stool in for testing was upsetting too. That was the reason why I came out there to have my dog tested for parasites and a checkup. Then the Veterinarian kept hounding me about my puppy Rabies shot and other shots. I said I gave the front desk Clerk the information over the phone and I don't know why she haven't done her job over a week now. Then the Vet Doctor went to the front and mysteriously had my puppy records after she done gave him the same shots that I paid for from a year ago. These people at this hospital are crooks and creeps. I will not be taking my puppy back there anymore. Trying to charge me close to $200 bucks for an exam when my puppy already had his shots. Shame on you people! :( SMDH...
JackieMichael Sheehan
4 Oct 2015
REPORT
We have been coming here for a year now and Dr. clearly is our vet, she is excellent, very friendly and explains everything very well. One of our shepherds was diagnosed with heart worm, Dr. Clearly e...
We have been coming here for a year now and Dr. clearly is our vet, she is excellent, very friendly and explains everything very well. One of our shepherds was diagnosed with heart worm, Dr. Clearly explained the whole process very well. The day our Zoey had to start her first treatment Dr.Cleary decided to run one more blood test just because she had a weird feeling about the whole thing, thank god she did it confirmed after running it 3 times that the heart worm test came back negative, we were so happy and a huge thank you to Dr Cleary. As for the rest of the staff they are all very friendly and excellent with our 3 shepherds. I would recommend them very highly to anyone.
Jerry D.
27 Sep 2015
REPORT
Very friendly, very busy. I've had mostly good experiences. But it is not a perfect place by any stretch of the imagination..
Stephen Breha
9 Sep 2015
REPORT
I took my two dogs to Trooper Veterinary Hospital for their boarding service. When I called, they told me the price would be $29 per dog per night. I had them there for 3 nights (Dropped them off Sa...
I took my two dogs to Trooper Veterinary Hospital for their boarding service. When I called, they told me the price would be $29 per dog per night. I had them there for 3 nights (Dropped them off Saturday at 8:30am and picked them up Tuesday 1:00pm. I also signed them up for sibling play time for $5 per day per dog for two days. I expected the total to me around $194 without tax. When I went to pick them up, they handed me a bill for $308. I told them this was a lot more then what they quoted me. They said they had to do worm test on both dogs at $25 ea and they had to charge me $60 for Tuesday. When I asked why I was being charged for Tuesday when I was picking them up at 1, they said it was their policy and there was nothing they can do. I would never recommend this place to anyone and will be filing a complaint with the BBB because of their hidden/misquoted costs.
Jamie M.
3 Aug 2015
REPORT
My grandmother and I took our ailing feline here to be checked out by a professional. Dr. DeSouza checked her out and suggested bloodwork to rule out any possible problems. We left with a 5 day supply...
My grandmother and I took our ailing feline here to be checked out by a professional. Dr. DeSouza checked her out and suggested bloodwork to rule out any possible problems. We left with a 5 day supply of pain meds to make her more comfortable and now she's getting back to her old self!My grandmother also took her jack russell here to have surgery; she had three lumps removed and teeth cleaned. She did end up having two teeth pulled and two fell out in the process, so I guess her gums were pretty bad. I say they're good, but they come with a price tag! That tends to be the trend with the area though.
Christine Witt
2 Apr 2015
REPORT
Love taking my dog here! The staff is so friendly and accommodating and the facility is nice and clean inside. I would absolutely recommend this place to anyone in search of a great vet
Mike Dadad Hunsberger
27 Mar 2015
REPORT
I have 4 small dogs and they all go to Trooper Vet. Everyone there is always nice to me and my dogs. My one Dog is diabetic and they treat him as one of their own.
Christine R.
6 Mar 2015
REPORT
Trooper vet is excellent. We have 2 beagles who they know by name and love on whenever they come in. Whenever we have had any procedures done for the dogs the doctor will personally call with any pr...
Trooper vet is excellent. We have 2 beagles who they know by name and love on whenever they come in. Whenever we have had any procedures done for the dogs the doctor will personally call with any problems, concerns or updates. Prices are middle of the road, but the staff there is really great. We use the boarding services there whenever we travel, and feel comfortable and confident to leave our four legged loves with them.
Howard Sobel
8 Nov 2014
REPORT
We've used Trooper for all of our Golden Retriever's care for over 20 years. The staff has always been of exceptional quality, highly skilled and most importantly the care our pets received was except...
We've used Trooper for all of our Golden Retriever's care for over 20 years. The staff has always been of exceptional quality, highly skilled and most importantly the care our pets received was exceptional.We have driven hundred of miles when out of town to take our pets back to Trooper. They may not be the cheapest but we want exceptional care and they have delivered on that promise.
Margaret T.
2 Nov 2014
REPORT
Took my sick pup to see Dr Cohen, he was extremely nice, very knowledgeable and a great listener. He offered several working theories and we agreed on strategy which I really appreciated. He followed ...
Took my sick pup to see Dr Cohen, he was extremely nice, very knowledgeable and a great listener. He offered several working theories and we agreed on strategy which I really appreciated. He followed up with phone calls and I can say for now my puppy is doing much better. The place is very clean, lots of staff who are friendly and professional and did their job with a smile. I was pleasantly surprised and plan to use them for both my puppies!
sum g.
31 Oct 2014
REPORT
Im horrifically scared by this place. I pray no one ever leaves there dog here over night or unsupervised. Vey clean in the front but They're dog boarding area should be consider along the lines of an...
Im horrifically scared by this place. I pray no one ever leaves there dog here over night or unsupervised. Vey clean in the front but They're dog boarding area should be consider along the lines of animal abuse. We were house hunting last winter and at the time i lived in another state. They also had decent reviews. Luckily i was smart enough to request a tour of theyre boarding area, where as i walked in i heard every dog in there barking crazy which didn't surprise me since all i could smell is multiple kennels of urine & feces that smelled like it had been there a couple of hours. I also didnt see any dog laying on anything to sleep on but hard concreate. Ontop of that no one even attempting to do anything about it. All they did was look at me with a straight face like it was all okay!
Adam Crockett
24 Oct 2014
REPORT
We have nothing but good things to say about Trooper Veterinary Hospital, they know our dog every time we visit. You can tell everyone here loves animals. They are not the cheapest vet but the extra m...
We have nothing but good things to say about Trooper Veterinary Hospital, they know our dog every time we visit. You can tell everyone here loves animals. They are not the cheapest vet but the extra money is worth the care, dedication, and trust I have in them. Highly recommended.
Tim S.
13 Oct 2014
REPORT
No complaints with the staff, they are very friendly.. All of the Dr's are good. The prcing at this facility is just over the top. Try to purchase your medications online. Trooper is typically twice a...
No complaints with the staff, they are very friendly.. All of the Dr's are good. The prcing at this facility is just over the top. Try to purchase your medications online. Trooper is typically twice as much as you can get online from the many pet medication resurces. $65 for initial visit and $48 for follow up. Any additional services, CAT Scan, any use of a microscope or anything that happens in the back room, expect a large bill at the end.
Stuart N.
10 Feb 2014
REPORT
Trooper Vet takes AMAZING care of our dogs! We have rescues and one especially has had a rough life before coming to the shelter, so is extremely timid, but when we first got him he was beyond timid ...
Trooper Vet takes AMAZING care of our dogs! We have rescues and one especially has had a rough life before coming to the shelter, so is extremely timid, but when we first got him he was beyond timid - he was absolutely terrified of any stranger. Dr. Cleary was so gentle and kind with him that he warmed up to her right away. She also was extremely knowledgeable about not just his physical health but about the effects the abuse and neglect had on him psychologically and gave us great advice about how to help him get over his fears. He is now an amazingly loving dog and is becoming more and more social all the time, due in large part to Dr. Cleary's advice.The prices for treatment are a little above average but still reasonable, and they work directly with our pet insurance company so getting our reimbursement checks is pretty painless. Getting an appointment is SO easy they always seem able to accommodate us, and when we have any pressing issues they can almost always take us on very short notice.Finally, the boarding - we lodge our pups there maybe once a year or so as we try to take them with us in our travels if possible, but when we do board they actually seem excited to go to stay with the vet! Everyone from the front office staff to the assistants and doctors are so happy to see them and it feels like leaving them with old friends.
Caroline B.
22 Feb 2013
REPORT
I was very very pleasantly surprised by this vet. I moved here from Yardley, and was using a vet closer to my old home. I've had several issues with my old vet (like they started charging $500 for a r...
I was very very pleasantly surprised by this vet. I moved here from Yardley, and was using a vet closer to my old home. I've had several issues with my old vet (like they started charging $500 for a routine check up visit) and just needed to find a new one. I thought I had some time, but when my dog was having issues with her stomach I needed to find one immediately. I called and made an appointment, the receptionists were very polite and sweet. When I checked in they were very nice and asked me some basic questions. I was taken to the back room quickly. The doctor came in and talked to me for a while and did a very thorough examination of my dog. He even noticed a small skin infection I didn't think twice about. They ran the tests I expected, and he left to examine her sample brought from home. He came back with no definite answer of what was bothering my dog, which I expected. He told me of other further tests we could do and he noted he didn't think it was necessary at this point, he also gave me the option to put my dog on a simple medication, and antibiotic, and a preventative medication and if that didn't help I should come back for more testing. I so appreciate that he didn't push any tests on me that weren't necessary and he was willing to give me options for treatment. I feel confident in the treatment he gave us, and hopefully it will cure my dog of her little bug. After the doctor came in, I waited in the waiting room for a little while and the nurse came in with her medication. She spent several minutes with me going over the treatment and the dosage. She was extremely thorough and made sure I understood everything. After the nurse I went to check out, the prices are extremely reasonable compared to other vets and I feel my money was well spent on my pet's health not bells and whistles. She stressed that if I had any questions or concerns to call back anytime and they would help me. I left happy and confident. Overall, this is a great vet. Everyone is super friendly and the facilities are nice and clean. I feel confident my dog was well taken care of and I trust the doctor. I will be using this as my regular vet.
Melissa J.
13 Feb 2012
REPORT
I must sadly disagree with Mary, and say this is the worst animal hospital I have taken my kitties to. I had a very sick cat, who being a cat mom, I knew in the back of my mind was dying. which is a...
I must sadly disagree with Mary, and say this is the worst animal hospital I have taken my kitties to. I had a very sick cat, who being a cat mom, I knew in the back of my mind was dying. which is a sad thing to go through as it is. I took her to Trooper Vet where I was told she was just dehydrated. ...Alright, this makes me feel a liiittle bit better. So they told me to leave her with them over night so they could keep her on an IV. Of course I could do that! So the next day the doctor called me personally, which was very nice I must say, and told me that my little one was now hydrated, but still not eating and I should keep her another night so they can try to nourish her. This is when I got a bit nervous as to what my wallet was about to feel. I really didn't have the money to keep her in the hospital, but I did anyway. At this point, they were just keeping my cat and putting different foods in her cage. The doctor called me that night and told me I would be able to visit my little love the next day (A Sunday, they are generally closed) This was great because I'm sure she was scared and missing her home. I was devastated when I got to the hospital the next day to find it was pet pictures with Santa day. Especially when I got the the front desk and the staff had no idea what I was talking about when telling them I was there to visit Oreo. I took her home the NEXT day...$700 later. I was initially told by one receptionist I could go on a payment plan, then told that was untrue. Oreo was put to sleep within the next couple weeks. All I was looking for was compassion and comfort. My friend, who is a vet student was able to diagnose her with a hypothyroid and gave me some medication which i think made her feel a bit better. After telling all my friends to stay away from Trooper Vet and being thankful my ordeal was over, over a YEAR later, I got a voice mail from them telling me Oreo was due for her checkup.Disgusting. I'm so grateful I've found compassionate animal doctors who are looking to heal my cats, not purge my wallet.
Colleen M.
29 Jun 2011
REPORT
I recently started taking my new dog to Trooper Veterinary Hospital. I had heard good things about this vet. The facility is very clean and the staff is friendly. So far I have been happy with the ...
I recently started taking my new dog to Trooper Veterinary Hospital. I had heard good things about this vet. The facility is very clean and the staff is friendly. So far I have been happy with the service I had received. I recently had an outbreak of ringworm in my household and the Dr. has been talking to me regularly about our progress.I haven't tried it yet, but they also do boarding.
Patrick N.
25 May 2011
REPORT
Great establishment and easy to access. Friendly staff.
slaybase
24 Apr 2011
REPORT
Decent vet
Acooper
6 Nov 2010
REPORT
Not a good place to leave your dog while on vacation. They have no outside play areas and they are located in a very busy area(car wise).
rcnc55
6 Jul 2010
REPORT
Cons: often get different vets, high cost, often wait 10-15 mins to see vet, slow service, bedside manner so so I would shop around for a steady compsionate vet and use Tropper Vet as a fall back or ...
Cons: often get different vets, high cost, often wait 10-15 mins to see vet, slow service, bedside manner so so I would shop around for a steady compsionate vet and use Tropper Vet as a fall back or emergency vet.
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(610) 539-6820
Business Hours
Monday
Mon
08:00AM-19:30PM
Tuesday
Tue
08:00AM-19:30PM
Wednesday
Wed
08:00AM-19:30PM
Thursday
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08:00AM-19:30PM
Friday
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08:00AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
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Trooper Veterinary Hospital
Norristown, Pennsylvania
General Info
We are always welcoming new clients!
Trooper Veterinary Hospital is a small animal (cat and dog), AAHA certified practice located just outside of Norristown with six doctors and a skilled veterinary team.
We provide wellness exams, surgery, radiology, ultrasound, dentistry, preventive medicines, and diagnostics among other services.
We offer lodging for our clients in our indoor, veterinarian-supervised facility.
Trooper Veterinary Hospital is a small animal (cat and dog), AAHA certified practice located just outside of Norristown with six doctors and a skilled veterinary team.
We provide wellness exams, surgery, radiology, ultrasound, dentistry, preventive medicines, and diagnostics among other services.
We offer lodging for our clients in our indoor, veterinarian-supervised facility.
Business Hours
Monday
08:00AM-19:30PM
Tuesday
08:00AM-19:30PM
Wednesday
08:00AM-19:30PM
Thursday
08:00AM-19:30PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-14:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Reviews
Catherine Santangelo
9 Feb 2023
This place does not even deserve 1 star. The rudest people I have ever come in contact with. I called their office on a Tuesday explained we just moved back from Georgia our dog has terrible skin alle...
This place does not even deserve 1 star. The rudest people I have ever come in contact with. I called their office on a Tuesday explained we just moved back from Georgia our dog has terrible skin allergies and has chewed herself raw. They scheduled her for Wed at 4:10. My husband and I brought our 11 year old shepherd to their office. We missed the turn into the office off of Park Ave. So we had to turn around in the traffic on Park and everyone knows what that is like at 4pm. We went in at 4:12 told them who we were. The girl said ok I will let the vet know. We sat down with our very nervous dog. The woman came out and said we will need to reschedule. My husband and I were so confused. So I asked why. She said because you are late. We could not believe it. We were 2 MINUTES LATE . So we said what are you talking about our appt is at 4:10. She says yes you are late it is now 4:18. Mind you we had been sitting for 5 mins. So we really arrived at 4:12/ 4:13. She said well you are late and that is that. We have another appt scheduled. I asked why would you schedule my dogs appt then. She said we allot 30 mins per visit. Again our appt was at 4:10 we walked in at 4:12 told to have a seat. then told sorry we cant treat your dog because you are late BY 2 MINUTES. They were the rudest people I have ever encountered in a place of business. So since they made me pay for the visit when I scheduled the appointment I told them I want my money back. So that took another 10 mins. This whole time they could have seen my dog that they scheduled. My poor dog was standing there with a open wound bloody and all on her foot, sides and hips. SO IF YOU CARE ABOUT YOUR ANIMALS I WOULD NOT STEP FOOT IN THIS PLACE. THE WOMAN BEHIND THE COUNTER TREATED US LIKE WE WERE GARBAGE AND WE WERE BEING PUNISHED BECAUSE OF 2 MINS. I HAVE NEVER BEEN TALKED TO OR TREATED THIS WAY. I CAN NOT SAY THIS ENOUGH DO NOT GO HERE. THEY ARE AWFUL AND OBVIOUSLY DO NOT CARE ABOUT THE WELL BEING OF ANIMALS OR THEIR OWNERS. I WILL CONTINUE TO TELL THIS STORY I WILL SCREAM IT TO THE ROOFTOPS WHAT AN AWFUL BUNCH OF BITCHES WORK AT THIS PLACE AND NOT HOW A BUSINESS SHOULD BE RUN OR PATIENTS SHOULD EVER BE TREATED.
AnnMarie Styles
31 Dec 2020
We've not had good experiences at Trooper vet, but went for convenience. We will NEVER return after our last visit. Our 13 yr old beagle struggled to walk, fell often, had impaired vision and hearing,...
We've not had good experiences at Trooper vet, but went for convenience. We will NEVER return after our last visit. Our 13 yr old beagle struggled to walk, fell often, had impaired vision and hearing, defecated in the house, and stayed mostly separate from our family as he slept all day. After previously treating for arthritis and Lymes, for months we prepared to say goodbye, a heart wrenching decision. He still walked with a gimp and ate, so I was concerned about guilt from Trooper, who I perceived to be condescending and motivated to make money. I shared with a receptionist my concern that a doctor may not understand what he is like at home and asked what to expect. She seemed to understand and said she'd note in our file why we were coming. I spoke in detail with Dr Puschak about our dog’s symptoms before sending him inside. I thought we were on the same page because when I mentioned how he still ate, she said some dogs enjoy food to the end. So she basically agreed the single reason we hesitated in euthanasia was a non-factor. But when Dr Puschak called with her assessment, she seemed to forget all I shared about his life at home. He had a burst of energy, excited to visit a new place. She commented on his cataracts, clean ears and teeth (why does that matter now?), saw he was in pain, and was not able to conduct a full evaluation because he wouldn't let her touch his abdomen and hips. Yet her "professional opinion" was that he was mostly healthy because he didn't have cancer. I was devastated to explain to a "professional" that he was not fine based on his quality of life at home. She disagreed but said she'd "respect my decision." My children and I began to cry on speaker phone and reminded her of the symptoms we already discussed. Dr Puschak back-tracked, apologized and again said she'd "respect my decision." I felt no respect. I felt kicked in the gut during a most painful experience. I feared a suggestion of pain meds to prolong his life which would be difficult to refuse, but never imagined a vet could be so heartless. This was just a transaction for them, the last transaction they'll have with us.
We lost another dog a few years ago at Metropolitan, where we had a wonderful, empathetic doctor who laid out choices and freed us to make a good decision for our beloved dog and family. I should have gone there again and will in the future!
Joanna W.
3 Nov 2018
Just had our first checkup since moving to the area. Excellent facility and staff. Very friendly, sweet, and professional. They keep a clean and welcoming environment and offer very fair prices as wel...
Just had our first checkup since moving to the area. Excellent facility and staff. Very friendly, sweet, and professional. They keep a clean and welcoming environment and offer very fair prices as well. Highly recommend to all pet parents.
Seth E.
15 Aug 2018
Shameful...zero apathy for a dying pet, instead, condescending and cavalier attitudes from both the Office Administrator and veterinarian. $800 and they wouldn't even talk to me about the status of my...
Shameful...zero apathy for a dying pet, instead, condescending and cavalier attitudes from both the Office Administrator and veterinarian. $800 and they wouldn't even talk to me about the status of my cat's health until I escalated the situation to the Office Admin, who was cold as ice. Look...there are LOTS of other vets in the area, I suggest you find one of those...I know I will.
korynn pereira
13 Jul 2018
I wish I could use no stars. A family friend who's dog was a patient here, was turned away with an emergency because "there were no available appointments and the doctor was leaving soon". This dog w...
I wish I could use no stars. A family friend who's dog was a patient here, was turned away with an emergency because "there were no available appointments and the doctor was leaving soon". This dog was DYING and in pain and as I mentioned a patient at this location. He ended up having to take him to another vet not to faraway. They let him bring the sick dog in even though they were about to close and even though he wasnt even a patient there. They were able to give him some pain meds and allowed him to pass over the rainbow bridge with no pain. Loosing a dog is always a sad and traumatic experience but having Trooper vet turn him away and leave him to suffer is UNFORGIVABLE . I understand that this is a business and ultimately a business is there to make money HOWEVER to be in such a business with no compassion or empathy means you are in the wrong business. I will NEVER take my fur babies here. I will NEVER take my babies someplace that places "appointments' and "leaving on time" a head of animal care and help.
Michele Morabito
18 Jun 2018
My fur children have seen Dr. Cleary for a few years now. Last year, after many health interventions, she helped put my beloved Trevor to rest. She, along with all of their staff, could not have been ...
My fur children have seen Dr. Cleary for a few years now. Last year, after many health interventions, she helped put my beloved Trevor to rest. She, along with all of their staff, could not have been more courteous or professional during this very difficult time for me.
Kirea Lovell
14 Jun 2018
Feel like they are sales reps trying to push everything on you and over priced.
Linda Walker
11 Jun 2018
Double-wide cat condos for lodging, certified cat-friendly practice, a separate cat entrance and divider to keep the cat area protected from the main entrance, and Feliway towels in the cat waiting ar...
Double-wide cat condos for lodging, certified cat-friendly practice, a separate cat entrance and divider to keep the cat area protected from the main entrance, and Feliway towels in the cat waiting area for patients that are not loving the stress of a vet visit. I have been a client at TVH for more than twelve years and have always been very happy with the care and compassion my cats have received from the vets and staff. I wouldn't go anywhere else. :)
kristen jones
29 May 2018
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas fo...
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas for dogs and cats and enough space so it isn't crowded. The ladies at the front desk are all very busy but they take time to greet me and ask how I am. The efficiency and friendliness of the office always puts me and my pet at ease. They are helpful with medical records and invoices and have even offered to submit the necessary paperwork to my pet insurance provider. I feel as though the costs are on par with other vets I've visited. The vet techs/nurses are consistently nice, professional, and welcoming to my pet so she isn't nervous when they bring her back to the room. Most importantly, Dr. Mitchell is the best vet I have ever encountered, both with respect to bedside manner and clinical knowledge. He is kind, thorough, and goes above and beyond to explain everything and answer my silly questions. You can tell he truly cares about his patients and takes pride in his work. He is patient and gentle with my dog... he's been the only vet my pet is not scared of! He has even personally called and emailed me to follow-up with results or to check in on my dog's condition. Dr. Mitchell is the reason I drive over an hour each way to visit this practice. He is truly an asset to Trooper Vet Hospital and I feel so fortunate to have him care for my pet. My dog is like my child and means more to me than anything and I place my full trust in him and his staff. If they took care of humans I'd come here myself for medical care!
Kristen J.
29 May 2018
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas fo...
From the time I enter the building, every single staff member is always so kind and friendly to both me and my dog. The facility itself is very clean and modern and they have separate waiting areas for dogs and cats and enough space so it isn't crowded. The ladies at the front desk are all very busy but they take time to greet me and ask how I am. The efficiency and friendliness of the office always puts me and my pet at ease. They are helpful with medical records and invoices and have even offered to submit the necessary paperwork to my pet insurance provider. I feel as though the costs are on par with other vets I've visited. The vet techs/nurses are consistently nice, professional, and welcoming to my pet so she isn't nervous when they bring her back to the room. Most importantly, Dr. Mitchell is the best vet I have ever encountered, both with respect to bedside manner and clinical knowledge. He is kind, thorough, and goes above and beyond to explain everything and answer my silly questions. You can tell he truly cares about his patients and takes pride in his work. He is patient and gentle with my dog... he's been the only vet my pet is not scared of! He has even personally called and emailed me to follow-up with results or to check in on my dog's condition. Dr. Mitchell is the reason I drive over an hour each way to visit this practice. He is truly an asset to Trooper Vet Hospital and I feel so fortunate to have him care for my pet. My dog is like my child and means more to me than anything and I place my full trust in him and his staff. If they took care of humans I'd come here myself for medical care!
Kori Pasquarello
4 May 2018
I came to Trooper vet originally for a second opinion on my sick kitten. I now will go no where else for the care of my pets. The staff and Doctors at this office are absolutely amazing. They are info...
I came to Trooper vet originally for a second opinion on my sick kitten. I now will go no where else for the care of my pets. The staff and Doctors at this office are absolutely amazing. They are informative, knowledgeable, and you can tell they care about you and your animals. Today, my kitten got sick at his appointment. They gave him a bath, cut his nails, and cleaned his carrier. Everyone is so nice and helpful. I couldn’t imagine taking my animals anywhere else.
Sharon Phillips
28 Mar 2018
I recommend this Veterinary Hospital to everyone!
The caring people here offer great advice & genuine care for animals.
Michael Musumeci
25 Mar 2018
Best vet around. I can't say enough about the extra effort they put in to help make your animal feel safe, well when you own a cat as painless as can be. They vets truely care, and excited to meet eac...
Best vet around. I can't say enough about the extra effort they put in to help make your animal feel safe, well when you own a cat as painless as can be. They vets truely care, and excited to meet each and every animal. The only problem I ever had turned out to be the funniest thing. I bought some healthy treats from them, expensive but if it's better for your animals, anyway my cats hate them. All of them won't eat one. Instead they smell them and kick dirt on them and try and cover them like they are poop in the litter box, LoL. They have a separate entrance for cats to keep the noise down and away from the dogs, which helps alot. Great vet, great service.
Jennifer Kerr
17 Feb 2018
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care. Even after the visit we called them numerous times concerned with our...
This place lacks basic compasion and listening skills. My dog suffered 10.more days than necessary because they just don't care. Even after the visit we called them numerous times concerned with our dogs behavior and they made us feel like we were over reacting if they even called us back at all. They were more concerned with blood work than the facy she was in pain . If you love your animal take them somewhere else
Bonnie R.
30 Dec 2017
Wonderfully caring and professional support. We brought our little Havanese to Trooper when she was too old to travel to her life-long vet. Dr. D'Souza was just amazing in diagnosing and treating Cass...
Wonderfully caring and professional support. We brought our little Havanese to Trooper when she was too old to travel to her life-long vet. Dr. D'Souza was just amazing in diagnosing and treating Cassie. She really took her time in our office visits, and asked a lot of questions and listened. She called regularly to check on her condition. The office staff was friendly and professional, too. Highly recommend!
Barbara Karagiannopoulos
19 Dec 2017
Everyone is very friendly and accommodating. It was very easy to make an appointment that fit my schedule. The doctor answered all of my questions as a first time pet owner and made me feel very comf...
Everyone is very friendly and accommodating. It was very easy to make an appointment that fit my schedule. The doctor answered all of my questions as a first time pet owner and made me feel very comfortable. Would definitely recommend.
SUZANNE SARVER
4 Dec 2017
I have been taking my dogs here for the past few years and the staff and doctors know my dogs and truly care. Dr. Cleary is the best and I appreciate her knowledge and care with my dogs. This is a g...
I have been taking my dogs here for the past few years and the staff and doctors know my dogs and truly care. Dr. Cleary is the best and I appreciate her knowledge and care with my dogs. This is a great office and they will take care of your animals! They are all knowledgeable, friendly and caring. The office is always clean with ample space for all animals.
Teragram Klaw
2 Jun 2017
Love this vet! They put so much effort into making the experience of a vet visit as low-stress as possible for my cat. I definitely appreciate the separate cat waiting room and the entrance separate f...
Love this vet! They put so much effort into making the experience of a vet visit as low-stress as possible for my cat. I definitely appreciate the separate cat waiting room and the entrance separate from the dogs as a person, too, because I'm highly allergic to dogs! I'm a first-time pet owner and Dr. D'Souza was very reassuring the first time I took my cat here. I've also boarded him here twice now, and they were happy to give me a tour of their facility when I asked. I was nervous about how he would react the first time I boarded him, but their staff member Linda sent me an email with some photos and an update on how he was eating/behaving, which was very reassuring! They may be pricey, but if you have a cat, the quality of care is well worth the price.
Jean Callahan
31 May 2017
I brought my 2 dogs here for a short period of time when Dr. Kraft was at the clinic and was pleased with the care. When Dr Kraft retired, a female Veterinarian (I do not remember the name) took over ...
I brought my 2 dogs here for a short period of time when Dr. Kraft was at the clinic and was pleased with the care. When Dr Kraft retired, a female Veterinarian (I do not remember the name) took over the care. I felt like she would not listen to me. I wanted to have my dogs teeth cleaned. When there were cavities discovered, I requested that they get pulled. She tried to refer me to a vet specialist for root canals. They were an estimated $700.00 at the time (summer of 2011). When I told her that I was not interested, she ignored me, stating that the molars were a must.
In addition, she needed to run routine blood work prior to the dental cleaning, only to discover more issues that needed to be addressed.
When I inquired about a multiple pet discount, explaining that I needed to get my cat vaccinated, explaining that she was never vaccinated, she simply stated that it is the law to have the cat vaccinated, without offering a discount or a real solution to vaccinate her. I think the place is a bit pricey, and I have not returned.
Mark K.
24 May 2017
High cost, low value. Twice now had to rush to an Emergency vet clinic following a visit at Trooper, where their "pre-treating" method for keeping my dog from experiencing severe allergic reactions fo...
High cost, low value. Twice now had to rush to an Emergency vet clinic following a visit at Trooper, where their "pre-treating" method for keeping my dog from experiencing severe allergic reactions following a vaccine clearly did not work out whatsoever. Some of the staff do not communicate effectively up front prior to procedures.
Marilyn Steckiel
3 Apr 2017
Dr. Mitchell is awesome! My dog handles vet visits very well, but they are nonetheless traumatic and sad. Dr. Mitchell was the first vet that kept my old girl happy the entire visit. He didn't even tr...
Dr. Mitchell is awesome! My dog handles vet visits very well, but they are nonetheless traumatic and sad. Dr. Mitchell was the first vet that kept my old girl happy the entire visit. He didn't even try to make her get on the lift, he just plunked down on the floor to examine her. It made all the difference.
Sid Thapa
13 Mar 2017
Had to take my dog to get his regular shot; I had been nervous about taking him to a vet because he is very dog reactive. The staff here were able to accommodate us during a low traffic time slot. The...
Had to take my dog to get his regular shot; I had been nervous about taking him to a vet because he is very dog reactive. The staff here were able to accommodate us during a low traffic time slot. The staff were also very pleasant.
Brian Turner
19 Feb 2017
Absolutely love Dr. Cleary, she is awesome and really cares
Scott McKay
7 Feb 2017
Awesome staff and great setup for separate cat and dog entry doors/ waiting areas.
Lori Stranick Lukowski
15 Jan 2017
We live two counties away and still won't change vets. Dr. Cleary is our favorite vet and the girls upfront all have a smile or comforting hug. We will be clients furever :)
Meghan Donoghue
10 Jan 2017
The staff was so good with my dog today! He was so nervous about his wellness visit and they comforted him and took care of him so well.
Mikkimo T.
19 Dec 2016
Love them and how they handle my pet but are chronically behind schedule yet if your one more nite late will lecture you
Jennine Gibbons
7 Dec 2016
Been a long time client. Trooper Vet takes great care of my pets. The staff are kind, patient and knowledgeable.
Jim Jackson
5 Dec 2016
Clean office and very friendly and professional staff! Wouldn't take Socks anywhere else!
Stacey Andrey
26 Nov 2016
They treat ALL the patients so specially and are very personable and helpful to all of the parents of all the under the weather furbabies.
denise kitson
8 Nov 2016
They are all just so friendly and kind to my dogss--it's a great vet to take your pets!
Samantha Louise
22 Oct 2016
Always a pleasure bringing the little ones here. The techs always put them at ease and do their best to make them comfortable. The doctors are top notch and care about your pets.
Ed Barboni
16 Oct 2016
Been going here for many years. My dog and I are always treated well, and they know what they are doing
George Akritas
6 Sep 2016
Do not take your pets here!
TL;DR They over charge and may harm your pet
On my first visit, they put a choke chain restraint on my dog for the examination, the vet tech wasn't holding him as well as...
Do not take your pets here!
TL;DR They over charge and may harm your pet
On my first visit, they put a choke chain restraint on my dog for the examination, the vet tech wasn't holding him as well as she should have been. After his injections he was hemorrhaging blood out of his eye. He was able to exert that much pressure on his unnecessary restraint that he was grievously wounded.
They had the gall to charge me for that appointment too.
They charge a lot of money too, more than most in the area, If you value your pets safety, and if you value your money. Go elsewhere.
Caitlin D.
5 Sep 2016
Should have known that this place would be a disappointment from the start. When we first took our dog there, he burst a blood vessel in his eye. It was our dog's fault because he does not like the ve...
Should have known that this place would be a disappointment from the start. When we first took our dog there, he burst a blood vessel in his eye. It was our dog's fault because he does not like the vet and got over excited. Of course in the heat of the moment, we were upset and may have cursed, but we had every right to because we had no idea what had just happened. We were given pills and reexamined multiple times to make sure our dog was okay.Now, our dog is difficult to deal with. Separation anxiety, hot spots, the works. We have been in and out of there multiple times and I have accompanied my boyfriend for most visits. We were sent a letter saying that my boyfriend is verbally abusive to the staff and they will not tolerate it. We had not opened the letter until I was on the phone with them today. The woman had the nerve to say that my boyfriend has anger issues and the staff is scared of him. As I mentioned above, I have been to most vet visits with him and have never seen a staff member scared of him or him abuse a staff member. Sure, he curses in casual conversation, but we are all adults, or so I thought. Our dog's charts were sent over as well, in the chart, it states that we were difficult to reschedule an appointment with TWO DAYS before the letter was sent out. Difficult? Difficult because I work odd hours and am going back to school soon? By then, they knew they were going to send this fabricated letter out to us, so why bother even trying to reschedule? I am sure the staff just can't get over the one incident where we may have gotten angry and the other incidences where an f-bomb was dropped in casual conversation and that is why they have turned us away.TL;DR: They hold grudges and turn you away for cursing in casual conversation, and not wanting to deal with a dog that needs appointments almost every other week. Overpriced too.
Rachael Smolinsky
9 Jul 2016
We just had our puppy's first vet visit and I am so happy we chose Trooper!! Everyone was so welcoming and friendly to us and Kelby. Thank you for making a potentially stressful first visit go so smoo...
We just had our puppy's first vet visit and I am so happy we chose Trooper!! Everyone was so welcoming and friendly to us and Kelby. Thank you for making a potentially stressful first visit go so smoothly
Martha Zinni
29 May 2016
The people at Trooper Vet Hospital are the BEST! From all the wonderfully kind and patient ladies who run the big and busy front desk, to the ones who run the back and kennel...and the vets...especia...
The people at Trooper Vet Hospital are the BEST! From all the wonderfully kind and patient ladies who run the big and busy front desk, to the ones who run the back and kennel...and the vets...especially Dr. Luetke...who is knowledgeable, thorough, gentle, kind and patient with both the animals and their humans! He takes time to get the details, then explain what he is doing and why because he understands that these animals are part of our family. He took care amazing care of Tessa too and helped me get through having to surrender her...that is when I learned that he is a man of God too. I love them all and will be forever grateful that I found them! God bless each and everyone of you
Jen P.
16 Jan 2016
They take great care of my doggy! Clean, friendly and very helpful. Would highly recommend to anyone in the area looking for a vet.
Tanya S.
11 Oct 2015
Lets start off by saying my experience was very uncomfortable with the front desk person who have pink hair and the Indian doctor who examined my puppy. When you first enter the hospital it appears to...
Lets start off by saying my experience was very uncomfortable with the front desk person who have pink hair and the Indian doctor who examined my puppy. When you first enter the hospital it appears to be very clean in the front area. It was when I arrived in the examine room you saw the real truth of that place. There was blood smeared on the floor in the examination room and dog mess. I couldn't take it anymore and went to spray the floor myself with some bleach cleaning products that was sitting on the counter area. The Indian Veterinarian doctor kept interrogating me stating that I should get my puppy neutered and some type of $1,000 surgery done on his mouth for his teeth to get cleaned, while being under anesthesia. Then my puppy was taken into the back area of the hospital for almost 30 minutes and I noticed that his rare end area was red when he returned. I do not know what weird stuff they are into at that place but it's very scary to leave any dog with them creeps. The fact that I wasn't told over the phone to bring my puppy stool in for testing was upsetting too. That was the reason why I came out there to have my dog tested for parasites and a checkup. Then the Veterinarian kept hounding me about my puppy Rabies shot and other shots. I said I gave the front desk Clerk the information over the phone and I don't know why she haven't done her job over a week now. Then the Vet Doctor went to the front and mysteriously had my puppy records after she done gave him the same shots that I paid for from a year ago. These people at this hospital are crooks and creeps. I will not be taking my puppy back there anymore. Trying to charge me close to $200 bucks for an exam when my puppy already had his shots. Shame on you people! :( SMDH...
JackieMichael Sheehan
4 Oct 2015
We have been coming here for a year now and Dr. clearly is our vet, she is excellent, very friendly and explains everything very well. One of our shepherds was diagnosed with heart worm, Dr. Clearly e...
We have been coming here for a year now and Dr. clearly is our vet, she is excellent, very friendly and explains everything very well. One of our shepherds was diagnosed with heart worm, Dr. Clearly explained the whole process very well. The day our Zoey had to start her first treatment Dr.Cleary decided to run one more blood test just because she had a weird feeling about the whole thing, thank god she did it confirmed after running it 3 times that the heart worm test came back negative, we were so happy and a huge thank you to Dr Cleary. As for the rest of the staff they are all very friendly and excellent with our 3 shepherds. I would recommend them very highly to anyone.
Jerry D.
27 Sep 2015
Very friendly, very busy. I've had mostly good experiences. But it is not a perfect place by any stretch of the imagination..
Stephen Breha
9 Sep 2015
I took my two dogs to Trooper Veterinary Hospital for their boarding service. When I called, they told me the price would be $29 per dog per night. I had them there for 3 nights (Dropped them off Sa...
I took my two dogs to Trooper Veterinary Hospital for their boarding service. When I called, they told me the price would be $29 per dog per night. I had them there for 3 nights (Dropped them off Saturday at 8:30am and picked them up Tuesday 1:00pm. I also signed them up for sibling play time for $5 per day per dog for two days. I expected the total to me around $194 without tax. When I went to pick them up, they handed me a bill for $308. I told them this was a lot more then what they quoted me. They said they had to do worm test on both dogs at $25 ea and they had to charge me $60 for Tuesday. When I asked why I was being charged for Tuesday when I was picking them up at 1, they said it was their policy and there was nothing they can do. I would never recommend this place to anyone and will be filing a complaint with the BBB because of their hidden/misquoted costs.
Jamie M.
3 Aug 2015
My grandmother and I took our ailing feline here to be checked out by a professional. Dr. DeSouza checked her out and suggested bloodwork to rule out any possible problems. We left with a 5 day supply...
My grandmother and I took our ailing feline here to be checked out by a professional. Dr. DeSouza checked her out and suggested bloodwork to rule out any possible problems. We left with a 5 day supply of pain meds to make her more comfortable and now she's getting back to her old self!My grandmother also took her jack russell here to have surgery; she had three lumps removed and teeth cleaned. She did end up having two teeth pulled and two fell out in the process, so I guess her gums were pretty bad. I say they're good, but they come with a price tag! That tends to be the trend with the area though.
Christine Witt
2 Apr 2015
Love taking my dog here! The staff is so friendly and accommodating and the facility is nice and clean inside. I would absolutely recommend this place to anyone in search of a great vet
Mike Dadad Hunsberger
27 Mar 2015
I have 4 small dogs and they all go to Trooper Vet. Everyone there is always nice to me and my dogs. My one Dog is diabetic and they treat him as one of their own.
Christine R.
6 Mar 2015
Trooper vet is excellent. We have 2 beagles who they know by name and love on whenever they come in. Whenever we have had any procedures done for the dogs the doctor will personally call with any pr...
Trooper vet is excellent. We have 2 beagles who they know by name and love on whenever they come in. Whenever we have had any procedures done for the dogs the doctor will personally call with any problems, concerns or updates. Prices are middle of the road, but the staff there is really great. We use the boarding services there whenever we travel, and feel comfortable and confident to leave our four legged loves with them.
Howard Sobel
8 Nov 2014
We've used Trooper for all of our Golden Retriever's care for over 20 years. The staff has always been of exceptional quality, highly skilled and most importantly the care our pets received was except...
We've used Trooper for all of our Golden Retriever's care for over 20 years. The staff has always been of exceptional quality, highly skilled and most importantly the care our pets received was exceptional.We have driven hundred of miles when out of town to take our pets back to Trooper. They may not be the cheapest but we want exceptional care and they have delivered on that promise.
Margaret T.
2 Nov 2014
Took my sick pup to see Dr Cohen, he was extremely nice, very knowledgeable and a great listener. He offered several working theories and we agreed on strategy which I really appreciated. He followed ...
Took my sick pup to see Dr Cohen, he was extremely nice, very knowledgeable and a great listener. He offered several working theories and we agreed on strategy which I really appreciated. He followed up with phone calls and I can say for now my puppy is doing much better. The place is very clean, lots of staff who are friendly and professional and did their job with a smile. I was pleasantly surprised and plan to use them for both my puppies!
sum g.
31 Oct 2014
Im horrifically scared by this place. I pray no one ever leaves there dog here over night or unsupervised. Vey clean in the front but They're dog boarding area should be consider along the lines of an...
Im horrifically scared by this place. I pray no one ever leaves there dog here over night or unsupervised. Vey clean in the front but They're dog boarding area should be consider along the lines of animal abuse. We were house hunting last winter and at the time i lived in another state. They also had decent reviews. Luckily i was smart enough to request a tour of theyre boarding area, where as i walked in i heard every dog in there barking crazy which didn't surprise me since all i could smell is multiple kennels of urine & feces that smelled like it had been there a couple of hours. I also didnt see any dog laying on anything to sleep on but hard concreate. Ontop of that no one even attempting to do anything about it. All they did was look at me with a straight face like it was all okay!
Adam Crockett
24 Oct 2014
We have nothing but good things to say about Trooper Veterinary Hospital, they know our dog every time we visit. You can tell everyone here loves animals. They are not the cheapest vet but the extra m...
We have nothing but good things to say about Trooper Veterinary Hospital, they know our dog every time we visit. You can tell everyone here loves animals. They are not the cheapest vet but the extra money is worth the care, dedication, and trust I have in them. Highly recommended.
Tim S.
13 Oct 2014
No complaints with the staff, they are very friendly.. All of the Dr's are good. The prcing at this facility is just over the top. Try to purchase your medications online. Trooper is typically twice a...
No complaints with the staff, they are very friendly.. All of the Dr's are good. The prcing at this facility is just over the top. Try to purchase your medications online. Trooper is typically twice as much as you can get online from the many pet medication resurces. $65 for initial visit and $48 for follow up. Any additional services, CAT Scan, any use of a microscope or anything that happens in the back room, expect a large bill at the end.
Stuart N.
10 Feb 2014
Trooper Vet takes AMAZING care of our dogs! We have rescues and one especially has had a rough life before coming to the shelter, so is extremely timid, but when we first got him he was beyond timid ...
Trooper Vet takes AMAZING care of our dogs! We have rescues and one especially has had a rough life before coming to the shelter, so is extremely timid, but when we first got him he was beyond timid - he was absolutely terrified of any stranger. Dr. Cleary was so gentle and kind with him that he warmed up to her right away. She also was extremely knowledgeable about not just his physical health but about the effects the abuse and neglect had on him psychologically and gave us great advice about how to help him get over his fears. He is now an amazingly loving dog and is becoming more and more social all the time, due in large part to Dr. Cleary's advice.The prices for treatment are a little above average but still reasonable, and they work directly with our pet insurance company so getting our reimbursement checks is pretty painless. Getting an appointment is SO easy they always seem able to accommodate us, and when we have any pressing issues they can almost always take us on very short notice.Finally, the boarding - we lodge our pups there maybe once a year or so as we try to take them with us in our travels if possible, but when we do board they actually seem excited to go to stay with the vet! Everyone from the front office staff to the assistants and doctors are so happy to see them and it feels like leaving them with old friends.
Caroline B.
22 Feb 2013
I was very very pleasantly surprised by this vet. I moved here from Yardley, and was using a vet closer to my old home. I've had several issues with my old vet (like they started charging $500 for a r...
I was very very pleasantly surprised by this vet. I moved here from Yardley, and was using a vet closer to my old home. I've had several issues with my old vet (like they started charging $500 for a routine check up visit) and just needed to find a new one. I thought I had some time, but when my dog was having issues with her stomach I needed to find one immediately. I called and made an appointment, the receptionists were very polite and sweet. When I checked in they were very nice and asked me some basic questions. I was taken to the back room quickly. The doctor came in and talked to me for a while and did a very thorough examination of my dog. He even noticed a small skin infection I didn't think twice about. They ran the tests I expected, and he left to examine her sample brought from home. He came back with no definite answer of what was bothering my dog, which I expected. He told me of other further tests we could do and he noted he didn't think it was necessary at this point, he also gave me the option to put my dog on a simple medication, and antibiotic, and a preventative medication and if that didn't help I should come back for more testing. I so appreciate that he didn't push any tests on me that weren't necessary and he was willing to give me options for treatment. I feel confident in the treatment he gave us, and hopefully it will cure my dog of her little bug. After the doctor came in, I waited in the waiting room for a little while and the nurse came in with her medication. She spent several minutes with me going over the treatment and the dosage. She was extremely thorough and made sure I understood everything. After the nurse I went to check out, the prices are extremely reasonable compared to other vets and I feel my money was well spent on my pet's health not bells and whistles. She stressed that if I had any questions or concerns to call back anytime and they would help me. I left happy and confident. Overall, this is a great vet. Everyone is super friendly and the facilities are nice and clean. I feel confident my dog was well taken care of and I trust the doctor. I will be using this as my regular vet.
Melissa J.
13 Feb 2012
I must sadly disagree with Mary, and say this is the worst animal hospital I have taken my kitties to. I had a very sick cat, who being a cat mom, I knew in the back of my mind was dying. which is a...
I must sadly disagree with Mary, and say this is the worst animal hospital I have taken my kitties to. I had a very sick cat, who being a cat mom, I knew in the back of my mind was dying. which is a sad thing to go through as it is. I took her to Trooper Vet where I was told she was just dehydrated. ...Alright, this makes me feel a liiittle bit better. So they told me to leave her with them over night so they could keep her on an IV. Of course I could do that! So the next day the doctor called me personally, which was very nice I must say, and told me that my little one was now hydrated, but still not eating and I should keep her another night so they can try to nourish her. This is when I got a bit nervous as to what my wallet was about to feel. I really didn't have the money to keep her in the hospital, but I did anyway. At this point, they were just keeping my cat and putting different foods in her cage. The doctor called me that night and told me I would be able to visit my little love the next day (A Sunday, they are generally closed) This was great because I'm sure she was scared and missing her home. I was devastated when I got to the hospital the next day to find it was pet pictures with Santa day. Especially when I got the the front desk and the staff had no idea what I was talking about when telling them I was there to visit Oreo. I took her home the NEXT day...$700 later. I was initially told by one receptionist I could go on a payment plan, then told that was untrue. Oreo was put to sleep within the next couple weeks. All I was looking for was compassion and comfort. My friend, who is a vet student was able to diagnose her with a hypothyroid and gave me some medication which i think made her feel a bit better. After telling all my friends to stay away from Trooper Vet and being thankful my ordeal was over, over a YEAR later, I got a voice mail from them telling me Oreo was due for her checkup.Disgusting. I'm so grateful I've found compassionate animal doctors who are looking to heal my cats, not purge my wallet.
Colleen M.
29 Jun 2011
I recently started taking my new dog to Trooper Veterinary Hospital. I had heard good things about this vet. The facility is very clean and the staff is friendly. So far I have been happy with the ...
I recently started taking my new dog to Trooper Veterinary Hospital. I had heard good things about this vet. The facility is very clean and the staff is friendly. So far I have been happy with the service I had received. I recently had an outbreak of ringworm in my household and the Dr. has been talking to me regularly about our progress.I haven't tried it yet, but they also do boarding.
Patrick N.
25 May 2011
Great establishment and easy to access. Friendly staff.
slaybase
24 Apr 2011
Decent vet
Acooper
6 Nov 2010
Not a good place to leave your dog while on vacation. They have no outside play areas and they are located in a very busy area(car wise).
rcnc55
6 Jul 2010
Cons: often get different vets, high cost, often wait 10-15 mins to see vet, slow service, bedside manner so so I would shop around for a steady compsionate vet and use Tropper Vet as a fall back or ...
Cons: often get different vets, high cost, often wait 10-15 mins to see vet, slow service, bedside manner so so I would shop around for a steady compsionate vet and use Tropper Vet as a fall back or emergency vet.
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