Great veterinarians. Really knowledgeable and thoughtful professionals. The docs are top-notch. I've been to other vets in a pinch or for lower costs and have always ended up going back to VCA Neshaminy because their docs actually know things, treat animals like patients, explain options thoroughly, and always follow-up after care. I have seen some of this practice's vets for 15 years with various pets and the quality is consistently stellar. But they don't do it alone. Their techs truly like animals and are always warm and friendly, even if my pet is not! My only issue is the cost but it's not limited to just this practice. Small pet veterinary care has gotten so expensive that payment plans are routine everywhere. It's crazy what a teeth cleaning or any procedure costs. I get nervous whenever prices come up and it's invariably worse than I think it's going to be but if I'm going to have to pay for care for my pet, this is the place I trust to do it right. Read Less

I know most people skip past good reviews to ready the bad ones, but i wanted to take sometime to tell my experiance and story with vca neshaminy. I just recently had to put my baby down, his name was toby. He wasnt acting himself for a few days, so i decided to call animal hospitals around to get some advice and make an oppointment. The first one i called the guy was very pushy. He asked me abouy 3 times "when are you scheduling an oppointment." The second place i called the girl on the phone was very dry, when i was explaing how he has been acting she would just cut me off and say what days and times were avaliable. Vca neshaminy was the 3rd place i called, at this point i was feeling exhausted. The lady on the phone was beyond kind and sympathetic. She listened to everything i had to say and answered all my questions! So i made an oppointment. Make a long story short, every staff member who helped me and toby out the next couple days was so kind! They were understanding and incredibably sweet. Sometimes i feel like vet clinics loose "sympothy" for their patients. They see sad things everyday. But the staff here made me feel like they felt the pain i was having, like this was the first sad thing they seen all day. I hope the staff who helped me and toby, gets the oppertunity to read this review. It comes from the bottom of my heart when i say... Thank You. I had to make a hard decision putting toby down and you all made me feel supported. Ill be back for sure. Read Less

I was in with my two dogs today..we waited 45 mins before we were even seen...i can understand if they were busy..but that didnt seem to be the case..if they are going to make you wait that long have the decence to say something were running behind..docs taking lunch something.I ve been going here for years havent been really happy a few times..my one dog has had some problems cant get an answer not even and idea whats wrong with him one test always leads to many more. And they are always pushing all kinds of services ,you really get the feeling its all about the money...well im glad to say this will be are last vist. I NO OTHER PEOPLE WHO ALSO WERE NOT HAPPY AND FOUND OTHER VETs THEY FEEL MUCH BETTER about. I have been saying im not going back put today was the icing on the cake. Read Less

The free first visit coupon is actually a gimmick- when you return for shot boosters THREE WEEKS after your actual check-up, they put you in a room instead of taking your dog to the back, and you wait for the vet to come in and do a "RE-CHECk"! I swear, this happened to us tonight and I was not happy at all. They tried to say that our dog was very sick last time, that she had a bald spot they really had to check, and they told us "Well we can't give all the visits to you for free". I said, "Why are you taking us to a room, we are here for boosters" and the tech just smiled, and said OK! Then in comes the vet. When I said I would not be back, she tried to appease me with "discounting" this visit. I really felt ambushed and taken advantage of, and I rarely write reviews but I think people should know, that this coupon is only good if you do not allow them to "Re-check" your dog after three weeks, charging you full price for an exact same exam, three weeks later. Meanwhile we dropped $250 the first time even without the fee. Do you return for your well visit re-check to your own doctor three weeks later? I think not. You just lost our business, and my family took our animals here for years. This was my first visit with my own dog. Just because you speak in a friendly tone, does not mean you are not dishonest. Everyone may have been "nice" but I was not that impressed and the push push push for extra vaccines and fecal tests is too much. It's a business now, not a family practice type that I remember.Read Less

I went to VCA when I needed to have my cat cremated. They never knew me, or my cat, but they were so caring and wonderful. Kristen even gave me a pin of a cat angel. A few days later, I received a sympathy card. Such a horrible time for me, and they made me feel how much they cared. Thank you for that. Read Less

This was my former cat's vet and he did OK here. No worries from him, but with my last visit, I am not going back. My one lcat didn't like the vet or the assistant.... to the point where he was growling and bringing out his claws. I told them I would hold him so that he would be more comfortable and they just refused. To which, they wanted me to make another appointment and asked if they should charge me in advance for the bloodwork that my cat wouldn't let them do. They claimed that it was because of all of the animals around him, but that's definitely not true. Needless to say, I'm not making another appointment and I'm looking for a new vet. My cat got home and he was definitely happier once I got to hold him and once we were in the car. He seems unscathed by this, but I learned this lesson with a previous cat.... if the cat doesn't like or trust the vet, then it's not the vet for him. If the vet tries to charge you in advance for services and they always try to sell something to you, then it's not for you. It's a shame because my Remmy really liked going here when he was alive but when getting him treated, I knew that if he growled at someone that he hated them..... oh, and the assistant laughing at me because I was a post-op didn't make me want to give them more money either. Very unprofessional. Oh, and I don't want to have my cats in a carrier because they like when I hold them and feel more comfortable that way... STOP trying to force me to have one.... every visit I go through that..... Let's see if my cat's next vet keeps their opinions to themselves on that. Read Less

Be very careful! The veterinarians are very nice and easy to talk with, but you will be guilted into tests with the "you are a bad mommy if you don't do this" philosophy behind them. We have been to this hospital three times for our poodle for the same problem each time. OVER $650 LATER WE STILL DON'T HAVE A DIAGNOSIS!!!! Make sure you ask how much tests will costs before you agree to anything! We got to the check out counter and were presented with a $400+ bill, which we could not pay or afford! We offered to pay half and half the next week, but we were told we had to sign a promissory note!!! We were sent to a collection agency because we could not pay our bill within one month's time!! This is not a touchy-feely type of veterinarian's office!! It is a business with profits as its bottom line! I would expect this from a weekend/holiday type of emergent care facility; I do not expect this from a veterinarian's office!! By the way, we googled our dog's symptoms and came up with a diagnosis and a home treatment in thirty minutes! So much for the $650+!! Read Less