We had a wonderful experience with our cat at City Cat Vets. She had an initial exam and senior lab work done in one visit and then when she was cleared had dental cleaning and extraction of two teeth. She did great, and the kindness and compassion toward her from everyone she met here was really wonderful. We fully trusted her in the care of the staff and and had peace of mind when we left her for the procedure. Thank you for everything! Read Less

We took my cat here when she was very ill. The staff were very compassionate, accommodating and make the situation as comfortable as possible. We had to put my cat down and I feel they made her as comfortable as possible, which was worth every cent we paid. Read Less

The vets & staff at City Cat are caring & efficient. I brought my boy Stevie to see them because I had gotten him from a friend & did not know anything about his medical history. He had several orthopedic issues, had several x-ray views done & Dr Perna even did research for additional treatment for my boy. Unfortunately Stevie had other medical issues that were not as evident & passed over the rainbow bridge a couple weeks later. The staff was able to assist me with those arrangements as well. Robert & Linda were compassionate during that difficult time. Thank you guys! Read Less

Dr. Andeer is the best cat vet we ever had. Our cat had eating issues caused by inflammatory bowel disease, but it took a while to figure that out. Dr. Andeer: 1) didn't think we were crazy and took us seriously and 2) had all the expertise, patience and persistence in the world to help us figure things out. Read Less

City cat vet should be embarrassed at the quality of care they offer. They are by far the worst vet I have ever had the displeasure of using. I have two pet rats and they have been completely useless in getting them medications in a prompt manner. There's been no communication when the pharmacy called them letting them know they were out of the medication needed. The pharmacy called them so that they could inform me they were unable to fill the medication and see if I wanted it filled somewhere else, a different dosage, etc. when I've called them and left a message they have not returned my call for a refill (or completed the damn refill). If you have any small mammals I encourage you not to trust this vet. Small mammals like rats can get very sick very quickly and need a responsible vet who will actually pick up the phone (or even just return messages) and complete medication refills on time (or at least let you know when the pharmacy says they can't complete the prescription for whatever reason). Do not trust them with your pets. Read Less

We love this practice. We've been taking our two young cats there since they came to us a year and a half ago. Dr. Perner is the best. She has helped our cats with a number of minor health and behavioral issues. She has a calm demeanor, and keen insight into cat behavior. The staff are great. Highly recommend! Read Less

Dr. Andeer and the staff at City Cat are fantastic. The techs genuinely care about animals and offer their time and knowledge when your cat is in need - I never felt rushed out of an appointment and Dr. Andeer took the time to make sure all of my questions were answered. I've seen the success this office has had in the past with very challenging health issues and, because of that, I trust what they suggest for my boys. If you are interested in a cat-only clinic, check out City Cat. They're on social media as well. *They're currently in a temporary location and I'm excited to see the renovated space that's opening up the street. Read Less

Dr.Perner, Linda, Priscilla, Ceil and the entire City Cat Vet team are all very experienced and amazing people. After having to put my Dodger down after having him for over 15 and a half years and dealing with his health issues/ old age, their team went above and beyond. Dr.Perner thoroughly answered all of my questions and emails in a very timely fashion. The entire time was extremely compassionate to how upset I was and not only cared for Dodger, but helped me emotionally as well. I even received a card from them and could sense how much they really cared. I appreciated the fact they let me have my time with him to say goodbye and never seemed annoyed with all of my questions. I can't recommend them enough and will continue to take my current and future cats there! Read Less

Although the staff was friendly and professional I did not leave with a great attitude about the place. I spent close to 600 dollars to only be told that my cat has fleas that she eats? Told me I needed to get treatment. I would think that after spending that much money they could at least send me home with treatment. I was also charged for medication that was never given to me and my cat is no longer sick so I have no use for it now. I will be in search for a new place to take snickers Bc I feel as though I was taken advantage of and robbed. Read Less

I have two cats and am new to the area and am so glad I found this clinic. One of my cats is disabled and I had many questions about her and the doctors and staff were very attentive and kind. Highly recommend! Read Less

Not feeling the change! Ever since the change in ownership by the Queen Village Animal Hospital folks, prices have gone up and the feeling that everything will be alright with my cat has gone down. I now get a bad vibe in this joint!. They no longer offer discounts for senior citizens or longtime patrons and even have the audacity to charge $30.00 for a blood pressure check. I'm sure their machine was paid for many times over at their other location. If my doctor did this to me I would definitely rethink having her as my physician. Dr. McKinstry has been my cat's vet for over 17 years, keeping her healthy and getting her through several serious health incidents with excellent outcomes. I trust her implicitly with my kitty's health and well-being.If Dr. McKinstry leaves this practice, I will most definitely follow her even though it will be a hardship to reach her in Kennett Square. I will also encourage those that I know who bring their furbabies here to defect. Read Less

I love all the staff of City Cat Vets and Dr. Andeer is exactly what you want in a vet; caring, sympathetic, and knowledgeable. This could also be said of all the staff. They always try to make my guy feel comfortable as possible and are always so nice to him. They have an email too which is always answered quickly even when a reasonable person would not expect a response. I emailed a non emergency question on a holiday weekend and received a response in an hour; I think that perfectly encapsulates quality of care for this practice. Read Less

There is no easy way to have a beloved cat leave this world. Dr. McKinstry and her entire staff were gentle, understanding and showed true grace as they helped our very sick Smokie at the end of a harsh illness. In the time leading up to this, they were careful, addressed all our concerns when they diagnosed her lymphoma and helped us with medicines, also being very specific about what our options were.  Of course, the entire staff have been great for years in helping with all of our cats.   * * *  Please ignore the ignorant people calling City Cat Vets "ghetto";  they are a comfortable, homey place.  We recommend Dr. M and City Cat Vets without reservation, they are professional and kind. Read Less

Dr Meg Andeer (the new owner) has been my vet for nearly 10 years now.  While I was out of the country, it became clear that my cat was dying.  I called her and she did an urgent home visit to give my kitty pain meds and keep her comfortable until I could get home to be with her.  Once I got home, she came back to help give my kitty a peaceful end.  Without her, my cat would have suffered, and I am forever grateful to Dr Meg and her team. I could not ask for a better vet. Read Less

I only have great things to say about Dr. Mckinstry and she is the only vet I trust with my kitty. Her prices are great and I love that she looks for alternatives to help your animal because she really cares about them. 5/5 recommend to see Dr.Mckinstry. By far the most helpful and knows what to do and how to help your animal. I know other vets work there now but my cat and I love Dr. M! Read Less

I only have great things to say about Dr. Mckinstry and she is the only vet I trust with my kitty. Her prices are great and I love that she looks for alternatives to help your animal because she really cares about them. 5/5 recommend to see Dr.Mckinstry. By far the most helpful and knows what to do and how to help your animal. I know other vets work there now but my cat and I love Dr. M! Read Less

I brought my kitten to this vet once. When I asked her how to discourage behavior such as biting, she suggested that I flick the cat's head. After reading and learning more, I was able to confirm that this approach is both ineffective and abusive. I cannot recommend a veterinarian that suggests animal cruelty, and this one star review is based solely on that aspect of the appointment. Read Less

I've been here 3 times with 2 cats and I want to say the feeling I get from this Veterinarian practice is just unprofessional, slipshod, and informal, sort of like a hole-in-the-wall restaurant 'cept this is a hole-in-the-wall vet, in other words "ghetto". The doctors and staff seem to be crazy for cats but the practice itself doesn't seem methodical, scientific, or disciplined enough for what I would expect when it comes to medical care! Here are some things that just rubbed me the wrong way:1. I was chided by the receptionist about my carrier saying that my cat can escape and run into the street and get killed. I have a cloth carrier (called Cat in the Bag, cat-in-the-bag.com look it up) that's basically a bag/purse with a hole where the cat's head can stick out. The opening has a Velcro strap to tighten the hole around the cat's neck as a collar. I love this bag and walked 5 blocks to the vet with my cat in it, no problem. Anyway I was told to never bring my cat in this carrier again. Okay, fine they care about my cat's safety, but the following week for a follow up, I saw some guy bring his cat in a microwave cardboard box where it could jump out. So why is a ghetto cardboard box with an open top okay but my bag (specifically designed for cats) wasn't? 2. My cat was given a vitamin B shot without my consent in the back room while they collected a urine sample. I did not have a chance to deny this shot.3. While my cat was in the back, she was completely traumatized and peed herself and I was told she sat in her own pee in a cage (was given a diuretic so she would give a pee sample). When I picked her up, she was brought back to me with her head stuffed inside the bag and the Velcro hole all the way scrunched shut and dripping wet smelling like urine. What the heck did you do to my cat and what's in the back room to cause this much stress? I've never seen my cat this traumatized. At another hospital, she was even given minor surgery (vet had to cut her skin open to drain an abscess) and even that visit did not traumatize her this much.4. I was recommended to buy Science Diet cat food to alleviate my cat's bladder problem. It's expensive and has plant fillers cats shouldn't even eat. Sure all vet's "recommend" it but I did not expect a holistic, natural, homeopathic vet to recommend this garbage.5. The following month, I took my other cat in because he was squirting "butt juice". I read on the internet that he might need his anal glands expressed. The doctor took a look at him, and told me there was nothing she could do. Okay, what about expressing his anal glands? I felt she was avoiding the suggestion because anal glands are stinky and she didn't want to bother...but she charged me a physical fee anyway. $50+ for petting my cat and nothing was really done!6. During the exam, the vet took a regular drug store thermometer (not even professional-grade thermometer) that was sitting in a cup of blue liquid and stuck it in my cat's butt to measure his temperature. That didn't seem very hygienic. How many butts has that thermometer been in? I get it they are cats, not humans, but I would expect the medical equipment to be more sterile regardless. Other vets I've been to used disposable tips or thermometer covers.7. Whole place has an old decrepit feeling and it smells a bit cat urine in the waiting room.This hospital is not like one of those pretentious VCA hospitals where they try to sell you expensive tests and tell you your cat has a heart murmur and need constant follow ups or recommend surgery for your cat's anus to alleviate scooting (I've had vets recommend me these ridiculous things), but at the same time I don't feel like this practice is professional or formal enough. They seem to treat all cats here like they are dumpster cats that don't really need to be taken seriously like your pet children. That's fine I guess because (most moggy) cats are hardy animals, but on the other hand, they still try to up-sell you the expensive Science Diet like those pretentious VCA hospitals.My other 2 cats are hardy street cats that I rescued from outside, but I just got a 3rd cat, a purebred British Shorthair kitten (that cost me waaay too much that I don't even want to say). I will not be getting him neutered here! He's probably has a weaker immune system compared to your run of the mill dumpster cats and I do not trust this Vet to be meticulous or professional enough to perform surgery on him.The prices are reasonable here compared to Rittenhouse Animal Hospital (other vet I've been to in the area) but I just don't think the level of care and professionalism is the same! Read Less

My male cat has had chronic urinary crystals and blockages for years, needing several catheters and expensive vet bills over the past few years. When it was finally recommended that he get the PU surgery, I called around to every vet in the area trying to find the most affordable way to save my cat. Dr. McKinstry was highly recommended by a co-worker, and her rates were beyond affordable. She also took fantastic care of my cat and even took him home with her after his surgery to be able to keep an eye on him. My old vet charged more for a catheter than she did for the entire surgery, and they would leave the animals alone boarded in the office at night. I wish I found Dr. McKinstry the first time my cat started having these issues, it would have saved my kitty years of pain and me a ton on stress and finances. I highly recommend this vet to anyone looking for a honest and affordable vet who truly cares about the well-being of their pets! Read Less

I have been here many times with both of my cats. Its not fancy or high end but the lead vet is always informative and takes the time with you and your pet. They care a lot and they do the right thing. For the cost and service I would give this place 5 stars. Read Less

I have no doubt that my cat is alive today because of Dr Mckinstry. She stopped eating and drinking a little over 2 years ago. I broughhe her to a 24 hr hospital that charged me an exorbitant amount and failed to give me a diagnosis. I brought my cat to Dr Mckinstry the next day and she was able to quickly, and within reasonable costs diagnose her as having Pancreatitas, a UTI, an abcess tooth, worms and a hyperactive thyroid all at once! She was 3 lbs underweight and dying. Thanks to Dr Mckinstry's treatments and guidance It is 2 years later and my cat is maintaining a healthy weight is happy and you would never know she was as sick as she was. I am truly grateful to Dr Mckinstry for the last 2 years and whatever time I have left with my cat. I have no doubt if I had continued with the hospital it would have cost thousands of dollors and I am not sure she would have survived. Thanks to Dr Mckinstry and her office staff it cost hundreds and my cat is alive and well at 14 today. Read Less

I can't believe there are negative reviews on here! This vet is amazing! They are extremely nice and thorough and seemed concerned about your animal when you go in. I went for the first time yesterday after my kitten looked like her eye was bothering her and they were nothing but helpful.  I called 4 other vets earlier in the day to schedule an appointment and all told me they couldn't fit me in but this office was more than happy to let me come in the same day. I will definitely be back for her future medical needs. Read Less

Why aren't there 10 stars ????One of the most magickal places I've ever been in my life. This doctor is a vet , acupuncturist, healer , sorceress , cat whisperer extraordinaire. I feel like my Jonesy boy is in the best possible hands. And guess what she pulled out and had him sniff ? Aromatherapy --essential oils from Doterra including Serenity and pure lavender. She is going to use the pure peppermint as an Analgesic on the tip of his tail after surgery! and the little guy in the window who is up for adoption looks like he could be my Mr. Jones' baby brother:) Read Less

Why all the negative reviews here?  To be fair, I am a new customer of Dr. McKinstry's but so far, I have no complaints and, actually, I really love her. Some background: My cat, Soncat, was admitted to VSEC about a month ago with a complete urinary blockage.  $1400 later, the recovery was so stressful and it was painful to watch. Within a week, Soncat had re-blocked.  Knowing I couldn't afford another VSEC visit, my friend recommended Dr. McKinstry.  Linda was able to get me in right away.  MK unblocked him, switched his diet, and put him on several meds to try to eliminate the source of the problem. A week later, the cat had blocked again and this time I opted for the surgery to permanently widen him up and prevent this from happening ever again. He stayed at the vet overnight and has been recovering well. The bill for the procedure ended up being somewhat higher than the initial estimate so they let me pay it in installments which is basically unheard of for veterinary services outside of Care Credit.Soncat's recovery, while not as stressful as VSEC, was no breeze but Dr. McKinstry has been there for me every step of the way -- LITERALLY.  Doc gives out her cell phone number in the case of an emergency and it is a huge relief. Dr. MK would always return my calls/texts to offer reassurance or invite me to come to her home office to check him out. This is an INVALUABLE feature of this doctor. To get answers immediately is a dream come true (I can be a pretty worried mommy) and to have another option outside of overpriced VSEC/Penn is just a huge relief. Yes, the hours are somewhat limited but they have never failed to get me in for important matters the day-of. Furthermore, and perhaps most importantly, I really trust Dr McKinstry. When she first switched Soncat's diet, I was skeptical because of the ingredients list which, as another reviewer stated, can appear to be complete junk. But MK was really frank: prescription diets have been PROVEN effective at improving conditions and ultimately prolong the life of our beloved furry friends. Yes, ideally my pets eat natural, grain-free diets, but I can't deny her logic.  McKinstry is great with the animals, very experienced and knowledgeable, and she saved my cat's life -- more than once. Everyone in her office seems to have sincere concern for their patients, and MK truly cares about the animals -- and their owners -- all at a reasonable price. Please go here. Read Less

The best neighborhood cat vet in Philadelphia. Dr. McKinstry, Linda and the staff have helped me care for my pet for many years, including educating me on how to tend a geriatric cat. And now that I've had to make the difficult decision regarding euthanasia, I know it will be done with care for ending a nearly 19-year-old cats suffering. Thank you, Cat Vet of South Street for all that you do for our feline companions. Read Less

I have been to at least 6 different vets in Philly and this place stands on a level of excellence all alone. The Doctor is very old school, has compassion for your pet and for you, and the staff all seem more like a family than a business (although impeccably efficient). I did not often have typical issues with the cats I rescued off my block and didn't always know all the history surrounding their illnesses but Dr. Mckinstry never once shamed me, always took the time to do what she could, was accurate and alleviated my cats' suffering with both traditional western medicines/techniques and traditional Chinese medicines/techniques. I would trust Dr. Mckinstry not only to treat any animal I care for but also to treat me with respect and compassion. She is phenomenal!!! Read Less

the staff was kind and accomidating and were able to get my sick guy in there in a timely fashion. i apreciated that the dr clearly cared about my pet and his well being. the prices were also affordable. $50 to see him and probably another $50 in meds. not awful. i will definately come back Read Less

Dr. McKinstry, and Linda, and the entire staff took wonderful care of our beloved Himalayan cat Mia for many years, all the way to the end. We feel so fortunate that Cat Vet was always there for our friend thru all this time. Thanks! Read Less

Took my two cats here for their one year appointment last week and waited 45 minutes total to be seen. One of my cats happened to have a mild fever, and they immediately insisted she had worms - even though she had already previously been dewormed, wasn't underweight, literally has never set a paw outside my apartment door, and my other cat was the "picture of health". Needless to say it was obviously not what was wrong with her. Without asking or explaining why, the vet roughly jammed a large pill down my poor cats throat with her bare fingers, and only told me what the pill was for after I had to ask twice (who does this!?). She then tried to promote Science Diet to me over and over, regardless of the fact that it is one of the worst cat foods out there.The vet seems extremely aloof and didn't explain ANYTHING to me, and actually ignored a question my boyfriend asked her. She then proceeded to examine my other cat for all of two seconds and charged us 40 dollars for it. After all was said and done, my feverish cat ended up getting a pill, a shot (again which wasn't explained, I had to research it online later), a prescription of antibiotics, probiotic powder, AND a small bag of mild cat food.... when she is basically in perfect health, is full of energy, alert, and friendly. I honestly think all of these things were overly excessive and unneeded. Really disappointed by her poor manners and roughness with my cat, won't be going back. Read Less

It's really too bad that the staff at this place is HORRIBLE. I have been taking my cat to the cat vet and was really pleased until the other day. I found a cat and spoke with someone in the morning about getting flea medication for the cat since I couldn't make an appointment until days later. The person I spoke with was very nice on the phone and had asked me questions about the cat and set an appointment for me. She told me to come in and tell them I bring my other cat in and I needed the flea medication. This place is not close to me and I took time out of my day AND paid for a cab to get there. When I got there the receptionist told me they wouldn't give it to me. Obviously I wasn't happy that I had spent money to get there and wasted my time because of someone there giving me the wrong information. When I said I had an issue with that, the receptionist was HORRIBLE. She started yelling at me and arguing with me. She was unbelievably rude it was absolutely ridiculous how she treated a paying customer. I will NEVER take any of my cats there again. NEVER!Also, side note. I took the new cat to PAWS to get treated instead and it was half the price of what I would have been charged at the cat vet. The staff and doctor were really friendly and very attentive. This is where I will be taking my cats from now on. Read Less

Dr. McKinstry is so caring, as is her staff. They make the waiting room comfortable, with Sebastian the cat and Tootsie the brown lab. Sometimes the wait is quite long, but once you meet with the Dr. you understand why. They aren't quick to prescribe medicine and definitely are cost sensitive. I consider myself very lucky to live near such a great resource!Read Less

Called in and they made an appointment for me right away. After they saw that my cat was ill, she went over the procedure and explained everything in full detail. They went to work right away and returned a happy (drugged) cat to me. She explained everything again on his care for the next weeks and gave me her number to call in case of any other emergencies. She even took the cat home with her to watch over night. Amazing. Read Less

I had to make an appointment for my sick kitty last minute and I was in the office 45 minutes later! I had less than a 10 minute wait when I got there! Dr. McKinstry was so kind, handled my cat very well (he didn't even freak out at all like he has with other doctor's, he was calm the whole time!), she gave me advice on the types of food he should be taking and even helped teach me how to clip his nails correctly. She answered all of my questions and I did not feel rushed at all. Everyone in the office was very kind and helpful. To top all of this off, it was completely affordable! I recommend this vet to anyone in the city who needs someone for their kitty! Read Less

Dr. McKinstry is a fantastic, gracious, expert cat vet that I have been using for over 14 years now. Dr. McKinstry is a true animal lover, and a superb vet. She has diagnosed issues w/ all of my pets so early, that she has saved their lives. Dr. McKinstry went to the University of Pennsylvania vet school - which is top notch, and she stays up to date w/ the cutting edge research in her field. Dr. McKinstry takes the time to explain all options and all treatment plans, and I have never been rushed at any of the appointments. In fact, she even gave me her home phone number when she knew I was nervous, which is totally uncommon. The bottom line is that Dr. McKinstry is a top of the line vet! She does not run one of those vet mills were you get a new doctor in training at every appointment, and none of them never stick around. You see Dr. McKinstry. Her practice is staffed by dedicated folks who you also get to know year after year. I only wish that I could get as good care as my cats at my primary doctor's office!! You cannot go wrong w/ this Doctor, and your pets will LOVE you for it! caf Read Less

I told Dr. McKinstry I had a lot of questions as a new cat owner, and she never took the time to ask me what my questions were. My cat lashed out and she decided to tranquilize him - I'm not too impressed with a vet who can't cut my cat's toenails without tranquilizing him! While he was asleep, she suggested doing a few tests, just in case I needed the information for the future. She did not explain to me how much more this would cost me, and there was no immediate need for the tests. Then she recommended an animal behaviorist but could only give me a last name, and left her receptionist to look up the phone number on AOL! Not surprisingly, the receptionist was unable to find it by typing only the last name into a search box. I left the office fairly upset, because Dr. McKinstry kept telling me ""This is a bad cat,"" and I wish that either she or the assistant had noticed I was upset and said something encouraging. Read Less

Dr. McKinstry provided excellent care for my cats. I appreciate how she answered my dozens of questions, explained the treatment options, and showed me how to administer medication to a very uncooperative kitten. She and the staff are all warm, kind people who genuinely care about cats. Unfortunately I think she's overwhelmed with patients. I would call again and again during office hours-- the phone line was almost always busy. When one of my cats had an emergency problem over the weekend, I decided it was time to go with a bigger clinic. Read Less

I probably had the best Vet experience ever with the Cat Vet of Philadelphia. Very Freindly, Very Knowledgeable and fun to vist. This was my first visit to get my cat fixed and I have now found the vet that will continue to assist me with my cat. Highly Recomended by me and my kitty cat. Read Less