Fairmount Animal Hospital

Dr Eynard at the Fairmont Animal Hospital is a excellent Doctor. He saved my dogs life and she continues to thrive. It is wonderful to have a vet that can help me through my dogs senior period. I have full confidence in the Fairmont Animal Hospital. Read Less

This place is great it has a small town feel and they know pets! My dog had a nasty skin allergy and they made it completely manageable. Im thankful for the late hours and how they know Shelby by name!!!! Read Less

WORST VET EVER! Do not go here if you love your fur baby. This office is dirty, their prices are outrageous, and he is a bad veterinarian. I took my dog to a real vet just 3 months after seeing him and that vet found a chipped tooth that he didn't see, and he didn't see that one of her teeth needs to be extracted because it's down to the nerve. He also didn't do the annual proper bloodwork that needs to be done so I had to get it redone somewhere else. And when he did do her bloodwork, he asked me to put my finger over the spot, no cotton ball, no sanitation, just dirty. Small mention the service is also extremely slow. Read Less

WORST VET EVER! Do not  go here if you love your fur baby!  This office is dirty, their prices are outrageous, and he is a bad veterinarian.  I took my dog to a real vet just 3 months after seeing him and that vet found a chipped tooth that he didn't see, and he didn't see that one of her teeth needs to be extracted because it's down to the nerve.  He also didn't do the annual proper bloodwork that needs to be done so I had to get it redone somewhere else.  And when he did do her bloodwork, he asked me to put my finger over the spot, no cotton ball, no sanitation, just dirty.  Small mention the service is also extremely slow. Read Less

My cat was sneezing BLOOD. I made an appointment and he was put on antibiotics. Turned out to be a respiratory infection. Now he is right as rain! The nurse was nice and the Vet took his time and educated me about general health/diet concerns and upkeep of mature but energetic cat . Manny just turned 9 years old! Read Less

I wish I listened to these reviews before I took my pup here. I switched to this vet because my previous one was a tad too far. I needed her vaccines updated, she is an otherwise healthy dog with no issues. The vet was not friendly with my pup and didn't even pet or greet her. The moment I walked in, he listed off all the vaccines I SHOULD get. I was confused by his suggestions because when I first adopted my dog, when she was probably most medically fragile (she's a rescue), none of these vaccines were recommended to me. He also recommended bloodwork to test for things she isn't at risk for and I hadn't complained about. Thankfully I declined all his suggestions (despite his criticism), because I called my original vet and a random third party vet when I left to inquire about his suggestions and both seperately told me these weren't necessary. What's worse than this is that she was timid and scared (aren't most dogs at the vet?) and he put a muzzle on her. She has never had signs of aggression but I guess because she is a pitbull mix, he felt that was necessary. He also told me it was cruel to NOT put dogs away in a crate when I'm not home (???) and that they can never truly be trusted. He also scolded me for not brushing her teeth twice a day with dog toothpaste (after telling me how healthy her teeth and oral exam looked). I have never heard either of these pieces of advice before. This was an overall terrible experience and I am really glad I have an already reliable vet I can go back to because if I came here first as a new or naive pet owner- I would've caved to everything he recommended. Please take your pet elsewhere!! They deserve better. Read Less

Everything the other reviewers said is true. I will not bring my cat here again. First, there were two receptionists. One young woman who was very inept at her job and the other one who was extremely rude and nasty. I went into the office with my cat and the vet and he proceeded to warn me about diseases my cat could possibly have. The cat hadn't even been taken out of his carrier yet. He went as far as to show me a sample worm that had come out of an animal. I was extremely confused. He gave my cat some antibiotics and then wanted to put the cat on a special diet for 10 days. This was when things got pushy. The rude receptionist at the front desk wanted me to buy a case of the wet cat food - my cat only eats a half a can a day. The vet told me that my cat is older and they all end up on that diet eventually. This is nothing I have ever heard of before and I have grown up in a family of cat lovers. The entire visit took over two hours. 45 minutes of this was WAITING TO CHECK OUT! The vet had to "write his notes." I say this because I have been to a few vets and never has this taken that long. The rude receptionist also took personal calls during this time which I am sure aided in the long wait. I will be taking my cat to a place that understands the anxiety cats have when leaving their home and do not take their time. The office was also filthy. Read Less

I went to fairmount animal hospital to get my dog checked out after having a nasty kennel cough following his adpotion. The nurses were very nice, however I did not get a good vibe from the doctor. I felt like I was being pressured into getting all of these vaccines and products, my head was spinning from all of his recommendations. He was way too pushy. Upon checking my dogs stool, they found worms and wanted to treat it with an aggressive deworming pill because they said that it was very hard to get rid of. I was very weary of it and got a second opinion and it turns out the specific worm is common in puppies and shouldn't be treated because it goes away. I do not recommend this place unless you want to over vaccinate and spend a ton of money on b.s. Read Less

I went to fairmount animal hospital to get my dog checked out after having a nasty kennel cough following his adpotion. The nurses were very nice, however I did not get a good vibe from the doctor. I felt like I was being pressured into getting all of these vaccines and products, my head was spinning from all of his recommendations and pamphlets. He was way too pushy. Upon checking my dogs stool, they found worms and wanted to treat it with an aggressive deworming pill because they said that it was very hard to get rid of. I was very weary of it and got a second opinion and it turns out the specific worm is common in puppies and shouldn't be treated because it goes away. I do not recommend this place unless you want to over vaccinate and spend a ton of money on b.s. Read Less

Dr. Eynard and his staff are exceptional! They take incredibly good care of my dogs. They are experienced, trustworthy, and dependable. They have gone above and beyond for me and my dogs. It baffles me that anyone would write anything negative about this place because they are truly wonderful. For example, (without even asking )Dr. Eynard took time to discuss what I could do at home to help my dogs adjust to a new baby. He gave me great ideas and he also gave me as a new mom information to help me feel more safe and comfortable in bringing my infant home with animals. Another time I had an emergency and I couldn't leave the house. He called a staff member into the office so that he could come service my dog at my home. They are animal lovers who genuinely care about there cliental. I highly reccomend Dr. Eynard. Read Less

I took my amazing dog to Fairmount Animal Hospital for over a year. Dr. Eynard bombarded me with pamphlets about all kinds of illnesses on my dog's first visit. He then sold me insanely expensive diet pet food for my dog, who is overweight. He lectured me on how irresponsible it was of me to have a large dog and not take care of her by walking her enough and feeding her the right food- I was horrified as I care so much about my dog, walk her 3x per day, play with her and provide her with as nutritious food as I can afford. Throughout the number of checkups I took my dog, he repeated this lecture and voiced his disapproval about how overweight she still was despite being on a prescription diet and was receiving reduced portions. I was close to tears multiple times, believing I wasn't taking care of my dog in the way she should be taken care of.After at least 8 expensive visits to this guy over the course of a year, I took my dog to Northern Liberties Veterinarian Center and her new doctor IMMEDIATELY identified that my dog has hypothyroid issues. Her doc said she had every textbook symptom- overweight, lethargic, skin issues, thinning coat at her tail- and took bloodwork to confirm. I am so thrilled that my dog finally has an answer and is on her way to becoming truly healthy. I'm SO glad I said good-bye to Dr. Eynard. I would be remiss to not mention how lovely Dr. Eynard's vet tech/ secretary Joanne is. I think she was the reason I kept bringing my dog there in the first place. She was so sweet and understanding. I wish her nothing but the best and thank her for her kindness. Read Less

If you want a vet that actually cares about your animal more than their wallet, go somewhere else. As soon as I walked in the exam room, he immediately started rambling about all of the 100 different diseases my dog could have. He handed me a stack of brochures for every disease known to man and told me that if my dog has Lyme disease that he won't make it. (Please note that this is before ANY tests have been done and this is the first time he's ever seen my dog.) This man is insensitive and condescending. Luckily, I refused the $200 worth of testing he proposed and went to another vet. All my dog needed was a different medication. He's been 100% fine ever since.I was in the office for 2 full hours and my dog was the only patient in the entire place. I will never go back to this horrible vet. I hope you don't either. Read Less

The staff is great, and the vet is very friendly. I though his prices are for the most part reasonable, but he did try to inform me of some products. overall a vet I would use for most of my pet's health needs. Read Less

Took my 2 month old pitbull mix puppy here for all of his first shots and vaccines. Everything in this review took place between March 24, 2016 and my last visit ever on May 17, 2016. On my first visit, the vet gave me a million brochures. It was weird and impersonal but I figured I'd just read them later. Carried my pup home only to get a call that I had to bring him back in immediately because the veterinarian (not his assistant) weighed him using kilograms instead of pounds. This meant that they'd given me the wrong dosage of flea/tick medication. I returned the old unopened meds and they gave me the new meds but made sure to charge me the extra $3.50 difference between the two. I'm not cheap, but they inconvenienced me and having them squeeze that extra little bit of cash out of me felt petty. On my 3rd visit, my teething puppy was being mouthy as teething puppies tend to be. The vet put a soft muzzle on him, then lectured me about how aggressive and out of control my lil guy is and then told me I'd need to take him to this animal behaviorist, Ron Williams, in NJ. The vet told me this guy used to be a cop (because that apparently translates to good dog trainer... Not) and that he'd put my puppy through intense training so he doesn't grow up to be an aggressive adult dog.I went home feeling like my pup must be some sort of evil demon spawn despite his being mostly sweet to me (excepting a few puppy bites, obviously), and sweet to every person and dog he meets. Then, I googled the name and number that the vet had given me and saw that the place had closed years ago. A click or two later and I find an article about how the man had been convicted of 5 counts of dog abuse in 2012! I won't go in to detail but he was a monster to those poor dogs. Here's the article: thedogpress.com/Columns/…The vet wanted me to put my dog in the care of a convicted dog abuser. Not only that, but he also hadn't checked up on a person he refers his patients to in at least 4 years! I reluctantly took my dog there one last time after that to complete his first years shots because I read that fairmount animal hospital is sketchy about sending records to other veterinary hospitals/clinics and I wanted to make sure my pup got all of the necessary shots for his first year.Just took my lil one to be neutered at Girard Veterinary Clinic  today where the facilities are nicer, and during the initial physical, the veterinarian I had was kinder and more knowledgeable. Also, I compared my invoice from Fairmount Animal Hospital to Girard's handy chalkboard of pricing and every shot was $5-$10 cheaper. I wish I'd done my research.P.S. The blonde veterinary assistant at Fairmount Animal Clinic is a sweetheart. She was the only good thing about that place. I can tell that she truly loves and cares about animals. Read Less

I went here when my regular vet was unavailable. They fit me in last minute, which was great. The office staff is very nice and the vet is knowledgeable, but definitely tries to oversell you on shots and medication. Very salesey feel - would not recommend vet unless you are in a pinch. I usually go to World of Animals in Rittenhouse - tiny office but Dr. Delago is amazing, so good with my doggie and never overcharges :) Read Less

Dr. Eynard and his staff have been taking care of my 5 year old dog since he was 4 months old. I'm a nurse and I feel confident in saying that the care my dog receives AND the follow-up is better than a lot humans receive. My dog had pneumonia once and another time what I think was a slight case of pancreatitis. I received a call every third day to check on how he was doing. Blood work for dogs is expensive no matter where you go. My friends w/other vets confirmed this. I found a lump on Spike which turned out to be an infandibular cyst. Dr. E. coordinated this so that it was time for his teeth to be scaled and he would have to put him to sleep ONCE thefore decreasing the risk of TWO episodes of anesthesia and saving me money. He even encourged me early on to get pet insurance so that I could recoup some money for vaccines, monthly medications and should anything horrible happen. I can't say enough about the entire staff there. Always helpful, detail-oriented and CARING. Read Less

I agree that the hospital has improved dramatically over the years. I went there initially 10 years ago and was not very happy with the veterinarian at the time. I returned 3 years ago when I rescued a puppy and found it to be a much more pleasant experience.I have 2 cats and 1 dog that all see Dr. Eynard. I agree that his french accent takes a little getting used to, but that was really the least of my concerns. As others said, intake appointments take a little longer and Doc does throw a lot of information at you. Over the few years I've been going there I've gotten to know Dr. Eynard well and learned his philosophy is to educate pet owners so that they are well aware of their options and their rights. He has never, ever, pushed me to take on a treatment for a pet that I was wary about.In fact, when he found a lump on my cat he advised me to go to another clinic aside from UPenn because he felt they would be a better fit for me and my pet without subjecting the cat to unnecessary testing and labwork that many teaching hospitals do. Further, his staff are always attentive and kind, and they actually get to know you as a person. I've never waited long in the waiting area and the doctor is always on time. He is always well informed about my pets' health and history. And, he has even encouraged my husband and I to seek second opinions during certain situations, going so far as to make copies and fax records to the consulting vet. I understand how there can be a cultural divide for some owners, but I stand firm on the opinion that Dr. Eynard simply wants owners to be learned, aware, and invested in their pet's health and wellbeing. Read Less

This is the worst vet I've ever been to. The doctor is some French guy who clearly does not care for animals at all. He treats every animal that comes in like a lab rat, and shows no human compassion that you would expect from a vet. I have a 12 yr old cat that chewed on a cactus and I had to take him to the emergency room. They noticed he had a gum infection, so we took him to this vet. When we brought him in, the first thing he did was go on and on about how old the cat is and how we need to consider our options (which was really great since we had just gone to the ER the other day, and didn't make any sense since he is as frisky as a kitten). He then bombarded us with pamphlets and brochures on everything from FIV to tick medicine. We told him that the cat stays in our apartment all the time, doesnt even go into the hallway. But he insisted that he could still get ticks. Then he finally started the exam, and very roughly handled the cat. Naturally, the cat clawed him a little. The vet was in quite a shock, and said ""you didn't tell me he had claws!"" He insinuated that we should consider declawing our 12 yr old cat because he was obviously not used to dealing with an animal with claws. Then he complained that the cat was purring too much and he couldn't hear a heart beat. He told us that the gum infection was too serious and that since he has a mild heart murmur it's a risky surgery. So we should go to a specialist that would cost us $5000...for a TOOTH REMOVAL. We decided to just get blood work to rule out anything serious. The whole ordeal cost about $300 (for a checkup, a vaccine, and blood work) and left me in tears thinking my cat would be dead any day. This guy is a monster who can't wait to put your pet to sleep. I'm amazed that he's still in business. If you love your pet and your wallet, STAY AWAY! (I ended up taking him to The Cat Vet on South Street who is the best and most honest vet I've encountered. She solved his ""dire"" problem rather easily and cheaply. And my buddy is doing wonderfully!) Read Less

Since I moved to Philly for grad school 3 years ago, I've been taking my dog to Fairmount Animal Hospital (reluctantly). Had the same experience on my 1st visit as described in an earlier review - Dr. Eynard gave me a stack of pamphlets, then showed me jars of worms & bugs that could end up in my dog. When I asked which vaccines were absolutely necessary, I was told it was my decision & that it was his ""responsibility"" to give me all the facts. Based on such fear tactics, I never trusted him like I did my previous vets, though I kept going for routine checkups as my dog was never mistreated. Recently when I ordered heartworm meds online (as I had done previously), I was told they will not signoff on the order unless I signed a release form. Sounded reasonable, until they refused to fax, email or mail me the form - I had to come in in-person. They then tried to persuade me to buy the meds from them (even offered me a free pack). When I went in to sign the form, I was told they do not deal directly with online pharmacies. I would have to pay $5 for a written prescription but I could only get it for a 6-month supply (they won't give 12-month prescriptions to online pharmacies). I might have tolerated the fees & ""policies"" had I received exceptional care, but that was the last $5 they will get from me & I will find another vet who will actually value me as a customer. Read Less

This vet appears too eager to sell products and shots. He was very reluctant to examine my dog and seemed to prefer talking to me about the things he was selling. I didn't feel any level of personalized service or care. He seems to be very knowledgeable, but should be in a lab somewhere rather than interacting with people and their pets. Grooming services are pretty good and the office staff is nice.Read Less

I am new to the area, so I scheduled a ""meet and greet"" to choose a vet. I was swamped with brochures and recommendations for all kinds of shots and pills--this was a shock considering my previous vet limited my dog to just what was needed and didn't like to see animals on a lot of meds. The vet literally did not address my dog for 45 minutes-and then only after I suggested that perhaps he should get to know him. After standing for that long (there were no seats whatsoever in the exam room, also a first), I was a bit irritated. His exam was quick and for a potential concern I had, he referred me to someone else. It was just an odd visit all the way around and it really made me question his care; it was very disappointing since I live within walking distance and would love to support a local business. I would like to say that their front office staff was very friendly and pretty attentive to us. I have also used their grooming services, which were very good and quite reasonably priced. Read Less

We took our cat here once, and the vet wanted to give her shots for about 6 different things. I refused everything except the required rabies, and he pulled out all sorts of awful worms etc. preserved in jars and tried to talk me into all these extra shots for our perfectly healthy, indoor only cat. The final bill was also about $100 more than I expected. Now that we've switched vets I am having a horrible time trying to get them to fax the records over to our new vet. Read Less

My experience at Fairmount Animal Hospital was extremely positive, and I continue to go there. The vet is very nice, and spent a full hour on the first visit to explain about vaccinations, diseases that humans can catch from their pets, and veterinary regulations. I found this extremely useful because like most people, I am not a veterinarian, and I do not have the doctor's expertise. My first visit at Fairmount Animal Hospital was very useful because I could choose what my pet really needed as basic preventative care. I could not afford everything, so the veterinarian explained what vaccines my pet really needed based upon my pet's life style. Like one of the previous reviewers, I too wanted to get an online prescription. However, I found that although the veterinarian did not want to deal directly with online companies, he did provide me with a written prescription, and I was able to deal directly with the on-line company myself. I strongly disagree with the reviewer who found this veterinarian to be unprofessionnal. This veterinarian was very professional and thorough, and his staff was extremely knowledgeable and courteous. Read Less

We just moved to the area and heard about Fairmount Vet and due to a problem with our little dog, took him there for treatment and diagnosis. Dr. Eynard was wonderful with us, the best vet we have ever seen. He took his time to explain the problems we were having as well as all treatment options, leaving it up to us to decide under his guidance, not as one comment said below... we were not ""forced into anything"" and I trusted him and his staff completely. The prices were fair and the whole staff was so kind and helpful to us. Glad to have found such a wonderful vet in the area! Read Less

We have been using Dr. Eynard for the past 3 years. His care is excellent. He is extremely knowledgable and loving with our pets. We would highly recommend his clinic. His clinic routinely calls to follow up on care. Read Less