My son Dimsum had a surgery at this hospital and Doctor Collada was so professional and caring !!! When I had questions after hours, Doctor got back to me at 8:30pm!!! I'm really amazed at the care that Queen Village Vet has to offer. My anxiety level went down and I have been convinced I got the best doctor for my cat! I also appreciate the fact that this hospital is not corporate owned, and is owned by well respected vet doctors. Thank you again! Read Less

I've been taking my cat here regularly and the staff is always super friendly and accommodating to my pet's needs. My cat had some issues with itching and the veterinarians and staff were incredibly friendly and listened to what I had to say. I had tons of questions and everyone was patient and answered all of my questions. I would highly recommend taking your pet here!! Read Less

Took my dog here for about a year. The actual care by vets and techs was average-to-good, but every time we went, we ended up waiting about 30  mins to an hour before we were even put into an exam room. (These were all wellness visits scheduled far in advance, not emergencies.) The last time, the receptionist actually made us leave the office because our dog had started barking and they were "doing something in the back and needed it to be quiet." This was after waiting about 15 minutes, and we ended up waiting about another 25 minutes pacing up and down the sidewalk. By the time we got called into a room, dog was overheated and panicky. His actual appointment with the tech (to get a booster) was fine and took 30 seconds. Then we waited another age to pay.I get that emergencies happen and take priority. But turning every 5-minute appointment into a multi-hour event is bad service, and kicking a dog out of a vet's office for barking because you're running behind is just the worst. Have since been elsewhere, where they put him in an exam room right when we arrived, and he didn't make a peep. Read Less

I can't say enough good things about this place. We brought our darling Maine coon mix, Ferdinand, in because we suspected stomatitis (a very painful gum disease in simple terms). We were seen by Dr Yallof who was so gentle with Ferdie and with us about our options. After blood work came back and cleared him for a procedure, we spoke at length with Dr Yallof again and decided on a full mouth extraction of his teeth - a very stressful and radical decision for us, but we were assured that it would improve his quality of life dramatically. Dr Collada did the surgery and called me immediately after to let me know he was doing well. Staff member, Shayla, let me hug her when I started crying because I had been so stressed about him going under anesthesia. Also, Jaci, at the desk was super helpful every time we visited or called. Dr Yallof is letting us pay in installments which is a HUGE relief. Finally last night, Ferdinand returned to his favorite activity, kneading a blanket while holding part of it in his mouth, which truly tells us that he's back to himself!!! During a very stressful period worrying about our 14 year old baby, the staff and vets at QVAH were professional, sensitive, and kind. We will absolutely be using them for all of our vet needs in the future!!! Read Less

Had nothing but good experiences here over the last year and a half. In particular Dr. Yallof, Dr Freeman, and Dr Greiner have all been super helpful and and knowledgeable. All of the techs and office staff are polite and on top of things. They even give you quarters for the parking meters out front. Read Less

I've been bringing my furry "son" here for seven years and every experience has been great.  He's seen Dr. Freeman most often but also Dr. Goldner (once) and Dr. Yallof today.  Without exception the vets and staff have been great.  Today's visit was a routine check-up which will lead to some dental work for the little guy.  I received a detailed estimate for the procedure which included both "best case" and "high end" pricing (in case additional work is needed while he's under).  My significant other just had dental work done on her two cats and QVAH's pricing is right in line with what she paid in rural Lock Haven, PA.They have convenient appointment hours (including weekends).  Fair warning--Saturdays are BUSY but they do the best they can to keep things moving.  Parking can be a real pain so leave plenty of time before your appointment.  There are a couple of surface lots in the area which are more expensive but less overall hassle than constantly circling in the hope of finding parking on Bainbridge Street. Read Less

Our dogs get excellent care from the staff at Queen Village Animal Hospital. Our little Chihuahua had to have his front leg removed because he had a cancerous tumor on his elbow. They did such a good job. He healed up super fast, and the sutures were down very carefully. Read Less

Even though this is not a "happy customer" review, I didn't want to give them 2 stars, since they have cared for my beloved pets now and in the past 12 years.... I love doctor Wellens (when I can see him) but what happened Monday when I brought my dog in for a quick bordatella booster vaccine made me have a few questions.  I asked the price on the phone (since Philly PET Hotel will give the vaccine for $30 when she checks in next, but I figured I'd give my local vet the business, since we do spend a decent amount of $$ at the PPH).  The person I spoke with told me their price was $25 total, it would just take a minute, and that the tech would administer the oral vaccine, so I booked the appt.)  When my husband brought her in they charged $50, and when I questioned it, they said the vaccine is 25 and they have a vet tech FEE of 25 -- I told them I specifically asked the price and I was quoted $25, but they just didn't seem to care.  Yes, FIRST WORLD world problems, and it is just $25, but just be sure to ask questions -- I just so dislike any "bait & switch".  The right thing to do would have been to say "yes, if that's what they quoted you"  -and given me the credit.  I just feel a bit ripped off and bummed this happened at a business I like. Read Less

My 13year old cat has been a patient here for the last 5years and they help me keep him in impecable health. Last year they diagnosed him with a hyperthyroid that was causing him to lose weight, and kidney issues. The team at queens village has done a great job at balancing his meds and making sure my little guy lives another decade. Marty is my fave of the vets, but the entire team is helpful, knowledgeable and friendly. Read Less

Our dog went here for four years.  We rarely got seen by his vet Dr Purner and instead had a handful of different doctors who ranged from skilled enough to dumb as a stump.  Regardless of the vet, the care plan most often went like this: 1.Vet says what is wrong.  Tells us what to do.  2. I ask five questions that blow a hole in their recommendations.  I suggest alternatives.  3. They ultimately tell me that my ideas are very good and we should take that path instead.   I'm glad that they are open to conversation but would rather get expert advice from a vet whose insights I can trust instead of having to come up with the answers myself.  (I have no medical training at all - I'm simply a logical person who is confused by other people's ill logic.)Once when my dog needed a tooth extracted the vet told me I could do it there but their technology was decades old and I could go somewhere else if I wanted to.  WTF?Their hours are very convenient but I want more savvy docs.  We recently adopted a new dog and are going elsewhere. Read Less

My mother and I took my chihuahua to qvah because she had a growth on her stomach that though wasn't painful to her was worrisome to us.They aspirated it and pretty much told us she needed an xray. The xray they did was undistinguishable because they couldn't get our dog to stay still so it was a waste of money. We wanted them to remove the growth they told us they wouldn't operate on her because she is an older dog with chronic bronchitis was too high risk.We went to get a second opinion from Dutton animal clinic in the northeast, and we are truly glad that we did. Within minutes of examination of our dog they told us that it wasn't a tumor but a hernia, they were shocked that qvah would aspirate a hernia. Dutton animal clinic operated and our chihuahua is happy and back in action. Read Less

Dr. Yallof and QVAH staff are exceptional. They have the perfect mixture of expertise and care. My cat has had a few minor health issues over the past year, just enough to put any pet owner in a panic. I will never go anywhere else! Thank you Dr. Yallof and QVAH! Read Less

I'm a cat rescuer. Have been for 50 years. I started going to the QVAH when it opened back in the early 1980's. I love the staff there and couldn't have saved as many lives (100's) as I have without them. They are dedicated, caring, competent, and hard working. They have provided superb veterinary care and done so many spay/neuters for my rescued kittens and cats. Dr. Wellens has successfully diagnosed and treated many complicated cases - hit-by-car, rat poison... you name it. I never had a problem - ever. To criticize them in the mean-spirited way that you have is unfair. Read Less

I started going to Queen Village A. H. 8 years ago. At the time my cat was already about 13 years old. Dr. Kim Greiner was my regular vet at the clinic. Even after I moved to another neighborhood half hour away, I continued to take my girl to her. She was always so gentle and got to know us both so well. Her bed side manner is so kind and gentle. She's upfront, honest and thorough without being harsh. The fact that she loved my cat in spite of her "miss pissy pants" attitude, her hissing & moaning, that's why I knew right away that I liked her. In addition, Dr. Griener always impressed me with her follow up phone calls. Whether we spoke, or she left a message, she was always thorough and would continue to leave messages until we actually spoke. Yesterday, unfortunately, was the last time Dr. Griener saw my cat. At age 21, her weight had depleted and she lost strength and the ability to walk without wobbling and falling over. Dr. Griener did what she could in prescribing pain medication. She helped me for nearly a decade to give my cat the best care possible. I was thankful that she recommended Lap of Love, a vet service who was able to do an at-home euthanasia. I'll always be grateful to her. I think the clinic as a whole is a great place. In all 8 years, I really can't recall any complaints. Their prices are reasonable, their hours are convenient, and they're very accommodating. My only frustration, which has nothing to do with the clinic, is the street parking limitations. I blame PPA for the several tickets I received because I couldn't always park on the side of the street the clinic is on. I will say, the clinic would often reimburse my parking fee.Read Less

I've been here twice so far to get vaccines and microchipping for a cat I found on the street and decided to adopt.Let me start by saying that my cat is rather...feisty. And that's putting it mildly. Dr. Goldner was very understanding and patient with my cat, even when he was growling, hissing, and flailing. The hospital was kind enough to put up my cat overnight on the house so that he could be sedated for his microchipping, since it was clear that he wasn't going to tolerate that procedure while conscious. Unlike other reviewers, I have not found the front desk staff to be particularly rude or cold. Compared to human doctors' offices, they were downright friendly. That being said, they did seem a little inattentive at times, even when I was clearly standing there waiting to be helped (hence the one-star deduction).I don't really have other vet experiences to go by, but the prices seem middle-of-the-road and the vets seem to truly care about their patients. Read Less

This is an outstanding group staffed by knowledgeable, compassionate and accessible vets and support staff. They have treated our two dogs for nine years for both routine and unusual issues and have always been wonderful to them and us. I cannot recommend them more highly. Read Less

I took my rat here because the small animal vet at Girard is away for the month and they recommended Queen Village. The wait was longer than expected because they were running behind, but otherwise I would recommend this animal hospital to other pocket pet owners. The small animal doctor on call (Dr. McGuire) did a thorough physical exam of my rat, and even though the news was bad, he delivered it kindly and honestly, and he took the time to discuss my options. The vet technician was also knowledgeable and able to answer the questions I had about medication. The hospital was very clean and the prices were fair ($55 for the checkup without medication at the time I visited). Update: A week after visiting our rat did have to be put down (she had an inoperable brain tumor that developed quickly) so my spouse and I brought her back to Queen Village. They were able to schedule a same day appointment and the vet and vet tech who were there to do the procedure were incredibly kind and compassionate, providing us with tissues and space to be with our girl as she passed. A week letter we received a hand written condolence card from the hospital. We will definitely be using Queen Village in the future for our pets. Read Less

The caring and treatment of pets at QV Animal Hospital is wonderful. All the vets and vet staff are extremely knowledgeable and treat you and your pet with gentle care, kindness and dignity in all stages of your pet's life. I would not go anywhere else for my pet's care. Thank you QV Animal Hospital vets and staff. A special thank you to Dr. McGuire for all your time, your expertise and your special caring to our Jack and thank you to Dr. Perner too. Read Less

I absolutely love Queen Village Animal Hospital!! Everyone was very kind and compassionate from the ladies at the front desk to the vet and her assistant.They were very kind and patient with my dog they made her feel comfortable and calm, which is very hard for a dog with anxiety.They explained everything thoroughly and not only took care of my dog but gave me helpful advice.If you are looking for a great vet this is definitely the place to go!! Read Less

We've been going there for a long time and wouldn't go anywhere else. Dr. Wellens; they don't come any kinder or knowledgeable.Dr. Maguire; knows his stuff and is a gentle, lovely person. We trust them completely with our darling pets. The facility is clean and the assistants are very helpful and kind. They have other doctors but our experience is with the above mentioned two. We couldn't ask for more. We feel quite fortunate to have them available for the care of our cats. Read Less

Fabulous vet hospital, Dr. McGuire is wonderful. He is so gentle, kind and very knowledgable about guineas. I think the staff are great too. They earned my trust and my business. I think they're top notch! Read Less

Those old reviews about callous front of house staff are spot on. Never try talking to these people. Even just small talk will trigger them to lash out. The only reason why I don't give them 1 star is because of the amazing vets. Dr. Yallof is amazing and tries really hard for your pets. I would easily give her 10 stars if I could! Why does she have these terrible people working the front office? I'm sure there are tons of young college students who would love to take their jobs!Read Less