Phoenixville Animal Hospital
Phoenixville, Pennsylvania
General Info
We have been providing medical and surgical care to dogs and cats since 1979. Our doctors are committed to providing high-quality preventative medicine to pets and educating pet parents about their pet's illness and prescribed care. As pet owners ourselves, we understand how distressing it is to have a sick family member. Our compassionate, empathetic staff treats patients as though they were their own pets.
Reviews
Levita D Feaster
27 Apr 2022
REPORT
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly get...
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly getting screwed up (which I was patient with because I understood she was new and there is a learning curve), one of their new doctors missed something which made me request ONLY to be seen by Dr. Gallagher, and ontop of this I was pregnant having to deal with the "extra-ness."
I brought my dog in for her annual 1 month and 1 week ago and was told that she needed to wait for her lepto and give it 3-4 weeks, but to bring her back for a nurses visit and I would just be charged for the shot (same thing I had been told in the past). I brought her back today and they called me to check out and they were trying to charge me $90+ they said because it had been over 30 days.
Mind you I have come here for YEARS. In the past the nurses had told me that at the very least 21 days needed to be between the vaccinations so they usually recommended 3-4 weeks (I asked this question just last year when the new doctor told me 2 weeks). So they are ultimately giving people a 2-9 day window to get a shot without having to pay for an additional visit (which it's not like the techs are doing anything different between a charged and uncharged visit...she still didn't see a VET).
I was transferred to the practice manager and at this point I was quite irritated and just wanted to hear that the charge was removed so I could pay and leave considering when I made the appt 3 days ago, this was not mentioned to me and had it been, I would have simply had my files transferred and gone elsewhere. She felt the need to lament for 2 mins (literally), so I told her she could bring my dog out, and send it to collections because I wasn't paying. She finally said she was waiving the tech fee, but she just wanted me to know for the future. I told her there was no future, and to send my dog out.
It took 20 more minutes, and ME TO HAVE TO THREATEN TO CALL THE POLICE if my dog was not brought out to me for her to finally be brought out.
Tbh I was contemplating leaving anyway as Dr. Gallagher sold the practice and is no longer going to be seeing patients. With all of the scheduling issues, and lack of being able to get someone on the phone in a timely fashion I am more than happy to let those headaches go.
Levita Feaster
27 Apr 2022
REPORT
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly get...
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly getting screwed up (which I was patient with because I understood she was new and there is a learning curve), one of their new doctors missed something which made me request ONLY to be seen by Dr. Gallagher, and ontop of this I was pregnant having to deal with the "extra-ness."
I brought my dog in for her annual 1 month and 1 week ago and was told that she needed to wait for her lepto and give it 3-4 weeks, but to bring her back for a nurses visit and I would just be charged for the shot (same thing I had been told in the past). I brought her back today and they called me to check out and they were trying to charge me $90+ they said because it had been over 30 days.
Mind you I have come here for YEARS. In the past the nurses had told me that at the very least 21 days needed to be between the vaccinations so they usually recommended 3-4 weeks (I asked this question just last year when the new doctor told me 2 weeks). So they are ultimately giving people a 2-9 day window to get a shot without having to pay for an additional visit (which it's not like the techs are doing anything different between a charged and uncharged visit...she still didn't see a VET).
I was transferred to the practice manager and at this point I was quite irritated and just wanted to hear that the charge was removed so I could pay and leave considering when I made the appt 3 days ago, this was not mentioned to me and had it been, I would have simply had my files transferred and gone elsewhere. She felt the need to lament for 2 mins (literally), so I told her she could bring my dog out, and send it to collections because I wasn't paying. She finally said she was waiving the tech fee, but she just wanted me to know for the future. I told her there was no future, and to send my dog out.
It took 20 more minutes, and ME TO HAVE TO THREATEN TO CALL THE POLICE if my dog was not brought out to me for her to finally be brought out.
Tbh I was contemplating leaving anyway as Dr. Gallagher sold the practice and is no longer going to be seeing patients. With all of the scheduling issues, and lack of being able to get someone on the phone in a timely fashion I am more than happy to let those headaches go.
Levita
14 Apr 2022
REPORT
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly get...
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly getting screwed up (which I was patient with because I understood she was new and there is a learning curve), one of their new doctors missed something which made me request ONLY to be seen by Dr. Gallagher, and ontop of this I was pregnant having to deal with the "extra-ness."
I brought my dog in for her annual 1 month and 1 week ago and was told that she needed to wait for her lepto and give it 3-4 weeks, but to bring her back for a nurses visit and I would just be charged for the shot (same thing I had been told in the past). I brought her back today and they called me to check out and they were trying to charge me $90+ they said because it had been over 30 days.
Mind you I have come here for YEARS. In the past the nurses had told me that at the very least 21 days needed to be between the vaccinations so they usually recommended 3-4 weeks (I asked this question just last year when the new doctor told me 2 weeks). So they are ultimately giving people a 2-9 day window to get a shot without having to pay for an additional visit (which it's not like the techs are doing anything different between a charged and uncharged visit...she still didn't see a VET).
I was transferred to the practice manager and at this point I was quite irritated and just wanted to hear that the charge was removed so I could pay and leave considering when I made the appt 3 days ago, this was not mentioned to me and had it been, I would have simply had my files transferred and gone elsewhere. She felt the need to lament for 2 mins (literally), so I told her she could bring my dog out, and send it to collections because I wasn't paying. She finally said she was waiving the tech fee, but she just wanted me to know for the future. I told her there was no future, and to send my dog out.
It took 20 more minutes, and ME TO HAVE TO THREATEN TO CALL THE POLICE if my dog was not brought out to me for her to finally be brought out.
Tbh I was contemplating leaving anyway as Dr. Gallagher sold the practice and is no longer going to be seeing patients. With all of the scheduling issues, and lack of being able to get someone on the phone in a timely fashion I am more than happy to let those headaches go.
Lee Hall
29 Jun 2018
REPORT
I am very thankful to Dr. Ann Caulfield at Phoenixville Animal Hospital for treating my cat Frank (and me) with such care and kindness.
Eve Sauter
16 Jun 2018
REPORT
I am sorry we missed the wonderful experience of having Dr. Galligher's care for our two cats throughout their lives. But when we came to her it was for very difficult times late in their lives, and ...
I am sorry we missed the wonderful experience of having Dr. Galligher's care for our two cats throughout their lives. But when we came to her it was for very difficult times late in their lives, and she was there for us completely. Her veterinary knowledge is stunning and completely up to date. However, veterinary science can only do so much, and then there is the intangible, the compassion and love, that follows to help one through and after the tough decisions. Dr. Galligher and her staff were there for us the whole way. We are so grateful to them. My advice is to go there while your pets are young and spry, and they'll benefit from the best care throughout their lives.
Conor Bradley
28 Jan 2018
REPORT
This is the go to place for my kitten who is always treated with care. The staff clearly love what they do and I always leave feeling that they went out of their way to look after my furchild.
Briana Ballert
31 Dec 2017
REPORT
I brought my cat here for the first time and it was a great experience. It is the only place I’ve been where the vet was interesting in improving my cat’s health instead of only maintaining. The vet w...
I brought my cat here for the first time and it was a great experience. It is the only place I’ve been where the vet was interesting in improving my cat’s health instead of only maintaining. The vet was extremely thorough with my cat’s medical history and answered all of my questions. A couple of days later, the vet called to tell me the results of my cat’s blood test. In addition, the hospital is clean and nice. I will be back for my cat’s future medical needs and definitely recommend.
Heidi Heppler
11 Sep 2017
REPORT
My family has been going to this vet for well over 15 years. We have never had any issues with the staff or doctors. Now my boyfriend and I take our dogs there. I really like Dr. Gallagher. Unfortunat...
My family has been going to this vet for well over 15 years. We have never had any issues with the staff or doctors. Now my boyfriend and I take our dogs there. I really like Dr. Gallagher. Unfortunately our briard passed last November from carcinoma cancer and Dr. Gallagher was extremely helpful in the process of figuring out what was causing his sickness. They even sent a condolence card after Luke had passed. We will continue taking our pets there for the duration of our stay in Phoenixville.
Rebecca Welk
1 Aug 2017
REPORT
Yesterday was our first visit to Phoenixville Animal Hospital after a poor experience at another local vet. Both my dog and I absolutely loved it! They explained everything that they were doing and wh...
Yesterday was our first visit to Phoenixville Animal Hospital after a poor experience at another local vet. Both my dog and I absolutely loved it! They explained everything that they were doing and why-which is something I never got at the other vet. The facility was clean and looked brand new. I'm glad we made the switch!
Lauren Killeen
11 Apr 2017
REPORT
One of the best hospitals I've ever been to for my two dogs. Doctors and staff are so friendly! The office is so clean too! It doesn't smell like a typical vet clinic. The doctors are very knowledgeab...
One of the best hospitals I've ever been to for my two dogs. Doctors and staff are so friendly! The office is so clean too! It doesn't smell like a typical vet clinic. The doctors are very knowledgeable. Pricing is reasonable and appointment times are great for a working mother who needs late night appointments and weekends. Would recommend this hospital to everyone!
Julie Fleiser
29 Dec 2016
REPORT
We started using Phoenixville Animal Hospital in 1999, when it was a completely different group of veterinarians. We received great care for our cats over the years, but the changes in the office have...
We started using Phoenixville Animal Hospital in 1999, when it was a completely different group of veterinarians. We received great care for our cats over the years, but the changes in the office have been amazing. The new building is gorgeous, and the care has remained top-notch. Dr Galligher is very knowledgeable and caring, and the vet techs are some of the best that we have ever encountered. The front desk staff are always friendly and efficient.
Carrie Kayser
10 Dec 2016
REPORT
Thanks to the entire staff at Phoenixville Animal Hospital for taking such good care of both our cat and dog (sometimes at the same time)! Always warm, welcoming, and kind, they make Chopps and Ripley...
Thanks to the entire staff at Phoenixville Animal Hospital for taking such good care of both our cat and dog (sometimes at the same time)! Always warm, welcoming, and kind, they make Chopps and Ripley feel right at home. Keep up the good work! Kitty kisses and tail wags from Chopps and Ripley, and thanks galore from Sean and I.
Bob Lane
19 Oct 2016
REPORT
Just great people to deal with! Been going for 8 years have nothing but great things to say! Love the updated office! Our Cavalier King Charles is not always so thrilled lol . Thanks for taking such g...
Just great people to deal with! Been going for 8 years have nothing but great things to say! Love the updated office! Our Cavalier King Charles is not always so thrilled lol . Thanks for taking such great care of our pupper.
Laura Anderson
21 Sep 2016
REPORT
Doctors and staff are exceptional! Very knowledgeable and take time to talk about questions and concerns. Techs are great at helping make what can be an unpleasant experience much easier for your pets...
Doctors and staff are exceptional! Very knowledgeable and take time to talk about questions and concerns. Techs are great at helping make what can be an unpleasant experience much easier for your pets.
Kristen Campbell
29 Aug 2016
REPORT
Great place. My first visit with my dog. Everyone was so friendly and caring. Vet was super sweet to my dog making sure she was as comfortable as possible.
nicole stewart
11 Aug 2016
REPORT
I can't say enough about this clinic. I will be the first to admit that I am a crazy dog mom- and working in the animal industry I am very picky. I've been to several of the other vets in town and hav...
I can't say enough about this clinic. I will be the first to admit that I am a crazy dog mom- and working in the animal industry I am very picky. I've been to several of the other vets in town and have never been as impressed with any of them the way I was with Phoenixville Animal Hospital- I recommend this clinic to anyone that will listen. I have 3 dogs, one is shy- one is a maniac, and one can be straight up nasty (napoleon syndrome!) and Dr Gallagher has worked so well with each of their very different personalities. My littlest guy is special needs and Dr. G does a great job of not only explaining what she is doing- but also- more importantly-WHY. The clinic itself is CLEAN, and odorless and welcoming.
The most impressive thing about Phoenixville Animal Hospital is the follow up and after appointment attention to detail. On several occasions I have had the doctors themselves call me a day or two after our appointment to follow up and make sure my little buddy was doing well. I can't stress enough how great that makes me feel knowing that they truly care about each animal that walks through the door.
Abby Wanger
2 Aug 2016
REPORT
Dr. Kimberley Galligher and the Phoenixville Animal Hospital- What can i say?! My Pomeranian, Scottie, is always well cared for. Dr. Galligher and her staff are very thorough with their exams, very kn...
Dr. Kimberley Galligher and the Phoenixville Animal Hospital- What can i say?! My Pomeranian, Scottie, is always well cared for. Dr. Galligher and her staff are very thorough with their exams, very knowledgable and very prompt. From the minute you walk in you feel so welcomed by the front desk staff. Cannot recommend this practice enough!
Richard Pozner
28 Jul 2016
REPORT
Thanks Dr. G for everything!!! I'd been a customer down the road at another hospital for many years and when we heard from a friend of the experience they had, we figured we'd give you a shot with ou...
Thanks Dr. G for everything!!! I'd been a customer down the road at another hospital for many years and when we heard from a friend of the experience they had, we figured we'd give you a shot with our new puppy Stretch. Such a pleasure to have met you and we'll be bringing in our "old-man" Jax to see you soon! Beautiful hospital...We'll be sure to tell others.
Rich!
m gian
16 May 2016
REPORT
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience. G...
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience. Go somewhere else as you and your pet deserve the best educated and friendly staff and you will not get that at Phoenixville Animal Hospital 1121 W Bridge St Phoenixville, PA 19460
John G.
15 May 2016
REPORT
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience....
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience. Go somewhere else as you and your pet deserve the best educated and friendly staff and you will not get that at Phoenixville Animal Hospital 1121 W Bridge St Phoenixville, PA 19460.
Beth Stein
30 Mar 2016
REPORT
Thank you Dr. Thomson, Dr. Gallagher and Dr. Saunders for your compassionate care with Tucker. I am grateful for all of the phone calls and communication following up with Tucker's care when he was r...
Thank you Dr. Thomson, Dr. Gallagher and Dr. Saunders for your compassionate care with Tucker. I am grateful for all of the phone calls and communication following up with Tucker's care when he was referred to a specialist. Thank you so much!
Molly Stewart
19 Nov 2015
REPORT
I love Phoenixville Animal Hospital! My cat Jack has always been skiddish and very shy but I assumed it was because I adopted him as an adult and for his whole life he was in foster care with many oth...
I love Phoenixville Animal Hospital! My cat Jack has always been skiddish and very shy but I assumed it was because I adopted him as an adult and for his whole life he was in foster care with many other cats. It wasn't until I took him to Phoenixville Animal Hospital where I realized he had severe periodontal disease (gum disease) and the best option would be to have his entire mouth extracted.
Dr. Galligher was extremely helpful and caring as she laid out my options. Putting all of my trust in her, she referred me to an oral surgeon for cats. As scary as it was, between the medical risk and actual cost of the surgery, I can easily say it was by far the best decision I have made.
If it wasn't for Dr. Galligher and her amazing team at Phoenixville Animal Hospital, I don't know how Jack would be today. He is outgoing, playful, loving and has gained three pounds in just under 2 years!
I no longer live in the Phoenixville area yet I still travel the 25+ minutes for their care. I recommend anyone to this facility!
-Molly Stewart
Milton Austin
9 Oct 2015
REPORT
This the best care our dog has received. Dr. Gallagher is an excellent veterinarian.
Harry Smith
27 Jul 2015
REPORT
Drs. Saunders and Gallagher at Phoenixville Veterinary Hospital could not have been more caring and supportive when our dogs DeeDee and Angel became ill and eventually had to be put to sleep. The sta...
Drs. Saunders and Gallagher at Phoenixville Veterinary Hospital could not have been more caring and supportive when our dogs DeeDee and Angel became ill and eventually had to be put to sleep. The staff there goes out of their way to support you, answer any questions you have and really get to know your pet. We are indebted to Phoenixville Veterinary Hospital for their professionalism, compassion and caring. We highly recommend them to give your pet the best care there is.
Mary Allain Smith
9 Jul 2015
REPORT
We just had our first visit with Dr. Thompson who saw our 13 1/2 year old Chocolate Lab who has been experiencing some major health problems. We recently moved within the last 2 years to the area and ...
We just had our first visit with Dr. Thompson who saw our 13 1/2 year old Chocolate Lab who has been experiencing some major health problems. We recently moved within the last 2 years to the area and our normal vet having no time available is what led us to seek out another vet. We called in the AM, a doctor called back in the PM and we were in by mid afternoon. We cannot say enough about the kindness, professionalism and the caring, empathetic staff and doctors there. We appreciate them taking the time to help us deal with what Jesse is going through right now. Thank you from the bottom of our hearts. We would recommend Dr. Thompson and her staff to anyone.
Tracy Bossert McCartney
13 Apr 2015
REPORT
Dr. Gallagher is wonderful, our Lucky has anxiety to say the least about going in the building, so she comes and works on him in the parking lot
Jennifer Nardi
10 Jan 2015
REPORT
Amazing animal hospital. Caring doctors and great staff.
Kristi Hart
3 Dec 2014
REPORT
Thank you to the staff and crew. We have been with you all since 2007, and have been nothing but caring and compassionate. Just yesterday you were so wonderful and potentially saved the life of our ...
Thank you to the staff and crew. We have been with you all since 2007, and have been nothing but caring and compassionate. Just yesterday you were so wonderful and potentially saved the life of our wonderful Nejaa. He's at Metropolitan now because of you diligence and caring. You are wonderful. We have often talked about leaving and going somewhere closer to home for our pet care (solely for convenience), but after experiences like yesterday, we stay and will stay. Thank you again. I can't say enough.
Linda Brignola-Braverman
26 Oct 2014
REPORT
Many thanks to Dr. Thomson, Dr. Gallagher and the entire staff who were so kind as we had to say goodbye to Bailey. You're the best.
Ben Weingner
31 Jan 2014
REPORT
Dr. Galligher,
I wanted to simply say thank you for taking the time to listen to me in my time of need! I was getting nowhere with my previous veterinarian. After 2-years of anguish trying to figur...
Dr. Galligher,
I wanted to simply say thank you for taking the time to listen to me in my time of need! I was getting nowhere with my previous veterinarian. After 2-years of anguish trying to figure out what was going on with Lucy, after starting the medicine and therapy you suggested, I am seeing a tremendous improvement in her quality of life. She is now so happy and eating much better. If she could thank you herself, I know she would. We'll look forward to seeing you again! Best of luck with the hospital. I only wish I had found you earlier!
Ben
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Please call
(610) 935-9071
1121 West Bridge Street
Phoenixville Pennsylvania 19460
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-18:00PM
Wednesday
Wed
09:00AM-18:00PM
Thursday
Thu
09:00AM-18:00PM
Friday
Fri
09:00AM-17:00PM
Saturday
Sat
08:00AM-13:00PM
Popular Hours
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Phoenixville Animal Hospital
Phoenixville, Pennsylvania
1121 West Bridge Street
Phoenixville Pennsylvania 19460
General Info
We have been providing medical and surgical care to dogs and cats since 1979. Our doctors are committed to providing high-quality preventative medicine to pets and educating pet parents about their pet's illness and prescribed care. As pet owners ourselves, we understand how distressing it is to have a sick family member. Our compassionate, empathetic staff treats patients as though they were their own pets.
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-18:00PM
Thursday
09:00AM-18:00PM
Friday
09:00AM-17:00PM
Saturday
08:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Levita D Feaster
27 Apr 2022
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly get...
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly getting screwed up (which I was patient with because I understood she was new and there is a learning curve), one of their new doctors missed something which made me request ONLY to be seen by Dr. Gallagher, and ontop of this I was pregnant having to deal with the "extra-ness."
I brought my dog in for her annual 1 month and 1 week ago and was told that she needed to wait for her lepto and give it 3-4 weeks, but to bring her back for a nurses visit and I would just be charged for the shot (same thing I had been told in the past). I brought her back today and they called me to check out and they were trying to charge me $90+ they said because it had been over 30 days.
Mind you I have come here for YEARS. In the past the nurses had told me that at the very least 21 days needed to be between the vaccinations so they usually recommended 3-4 weeks (I asked this question just last year when the new doctor told me 2 weeks). So they are ultimately giving people a 2-9 day window to get a shot without having to pay for an additional visit (which it's not like the techs are doing anything different between a charged and uncharged visit...she still didn't see a VET).
I was transferred to the practice manager and at this point I was quite irritated and just wanted to hear that the charge was removed so I could pay and leave considering when I made the appt 3 days ago, this was not mentioned to me and had it been, I would have simply had my files transferred and gone elsewhere. She felt the need to lament for 2 mins (literally), so I told her she could bring my dog out, and send it to collections because I wasn't paying. She finally said she was waiving the tech fee, but she just wanted me to know for the future. I told her there was no future, and to send my dog out.
It took 20 more minutes, and ME TO HAVE TO THREATEN TO CALL THE POLICE if my dog was not brought out to me for her to finally be brought out.
Tbh I was contemplating leaving anyway as Dr. Gallagher sold the practice and is no longer going to be seeing patients. With all of the scheduling issues, and lack of being able to get someone on the phone in a timely fashion I am more than happy to let those headaches go.
Levita Feaster
27 Apr 2022
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly get...
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly getting screwed up (which I was patient with because I understood she was new and there is a learning curve), one of their new doctors missed something which made me request ONLY to be seen by Dr. Gallagher, and ontop of this I was pregnant having to deal with the "extra-ness."
I brought my dog in for her annual 1 month and 1 week ago and was told that she needed to wait for her lepto and give it 3-4 weeks, but to bring her back for a nurses visit and I would just be charged for the shot (same thing I had been told in the past). I brought her back today and they called me to check out and they were trying to charge me $90+ they said because it had been over 30 days.
Mind you I have come here for YEARS. In the past the nurses had told me that at the very least 21 days needed to be between the vaccinations so they usually recommended 3-4 weeks (I asked this question just last year when the new doctor told me 2 weeks). So they are ultimately giving people a 2-9 day window to get a shot without having to pay for an additional visit (which it's not like the techs are doing anything different between a charged and uncharged visit...she still didn't see a VET).
I was transferred to the practice manager and at this point I was quite irritated and just wanted to hear that the charge was removed so I could pay and leave considering when I made the appt 3 days ago, this was not mentioned to me and had it been, I would have simply had my files transferred and gone elsewhere. She felt the need to lament for 2 mins (literally), so I told her she could bring my dog out, and send it to collections because I wasn't paying. She finally said she was waiving the tech fee, but she just wanted me to know for the future. I told her there was no future, and to send my dog out.
It took 20 more minutes, and ME TO HAVE TO THREATEN TO CALL THE POLICE if my dog was not brought out to me for her to finally be brought out.
Tbh I was contemplating leaving anyway as Dr. Gallagher sold the practice and is no longer going to be seeing patients. With all of the scheduling issues, and lack of being able to get someone on the phone in a timely fashion I am more than happy to let those headaches go.
Levita
14 Apr 2022
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly get...
Do not bring your animal here if you want to receive personalized and correct care!
This last past year...it was a 180 with service. They hired a new front desk, Kat, and my appts were constantly getting screwed up (which I was patient with because I understood she was new and there is a learning curve), one of their new doctors missed something which made me request ONLY to be seen by Dr. Gallagher, and ontop of this I was pregnant having to deal with the "extra-ness."
I brought my dog in for her annual 1 month and 1 week ago and was told that she needed to wait for her lepto and give it 3-4 weeks, but to bring her back for a nurses visit and I would just be charged for the shot (same thing I had been told in the past). I brought her back today and they called me to check out and they were trying to charge me $90+ they said because it had been over 30 days.
Mind you I have come here for YEARS. In the past the nurses had told me that at the very least 21 days needed to be between the vaccinations so they usually recommended 3-4 weeks (I asked this question just last year when the new doctor told me 2 weeks). So they are ultimately giving people a 2-9 day window to get a shot without having to pay for an additional visit (which it's not like the techs are doing anything different between a charged and uncharged visit...she still didn't see a VET).
I was transferred to the practice manager and at this point I was quite irritated and just wanted to hear that the charge was removed so I could pay and leave considering when I made the appt 3 days ago, this was not mentioned to me and had it been, I would have simply had my files transferred and gone elsewhere. She felt the need to lament for 2 mins (literally), so I told her she could bring my dog out, and send it to collections because I wasn't paying. She finally said she was waiving the tech fee, but she just wanted me to know for the future. I told her there was no future, and to send my dog out.
It took 20 more minutes, and ME TO HAVE TO THREATEN TO CALL THE POLICE if my dog was not brought out to me for her to finally be brought out.
Tbh I was contemplating leaving anyway as Dr. Gallagher sold the practice and is no longer going to be seeing patients. With all of the scheduling issues, and lack of being able to get someone on the phone in a timely fashion I am more than happy to let those headaches go.
Lee Hall
29 Jun 2018
I am very thankful to Dr. Ann Caulfield at Phoenixville Animal Hospital for treating my cat Frank (and me) with such care and kindness.
Eve Sauter
16 Jun 2018
I am sorry we missed the wonderful experience of having Dr. Galligher's care for our two cats throughout their lives. But when we came to her it was for very difficult times late in their lives, and ...
I am sorry we missed the wonderful experience of having Dr. Galligher's care for our two cats throughout their lives. But when we came to her it was for very difficult times late in their lives, and she was there for us completely. Her veterinary knowledge is stunning and completely up to date. However, veterinary science can only do so much, and then there is the intangible, the compassion and love, that follows to help one through and after the tough decisions. Dr. Galligher and her staff were there for us the whole way. We are so grateful to them. My advice is to go there while your pets are young and spry, and they'll benefit from the best care throughout their lives.
Conor Bradley
28 Jan 2018
This is the go to place for my kitten who is always treated with care. The staff clearly love what they do and I always leave feeling that they went out of their way to look after my furchild.
Briana Ballert
31 Dec 2017
I brought my cat here for the first time and it was a great experience. It is the only place I’ve been where the vet was interesting in improving my cat’s health instead of only maintaining. The vet w...
I brought my cat here for the first time and it was a great experience. It is the only place I’ve been where the vet was interesting in improving my cat’s health instead of only maintaining. The vet was extremely thorough with my cat’s medical history and answered all of my questions. A couple of days later, the vet called to tell me the results of my cat’s blood test. In addition, the hospital is clean and nice. I will be back for my cat’s future medical needs and definitely recommend.
Heidi Heppler
11 Sep 2017
My family has been going to this vet for well over 15 years. We have never had any issues with the staff or doctors. Now my boyfriend and I take our dogs there. I really like Dr. Gallagher. Unfortunat...
My family has been going to this vet for well over 15 years. We have never had any issues with the staff or doctors. Now my boyfriend and I take our dogs there. I really like Dr. Gallagher. Unfortunately our briard passed last November from carcinoma cancer and Dr. Gallagher was extremely helpful in the process of figuring out what was causing his sickness. They even sent a condolence card after Luke had passed. We will continue taking our pets there for the duration of our stay in Phoenixville.
Rebecca Welk
1 Aug 2017
Yesterday was our first visit to Phoenixville Animal Hospital after a poor experience at another local vet. Both my dog and I absolutely loved it! They explained everything that they were doing and wh...
Yesterday was our first visit to Phoenixville Animal Hospital after a poor experience at another local vet. Both my dog and I absolutely loved it! They explained everything that they were doing and why-which is something I never got at the other vet. The facility was clean and looked brand new. I'm glad we made the switch!
Lauren Killeen
11 Apr 2017
One of the best hospitals I've ever been to for my two dogs. Doctors and staff are so friendly! The office is so clean too! It doesn't smell like a typical vet clinic. The doctors are very knowledgeab...
One of the best hospitals I've ever been to for my two dogs. Doctors and staff are so friendly! The office is so clean too! It doesn't smell like a typical vet clinic. The doctors are very knowledgeable. Pricing is reasonable and appointment times are great for a working mother who needs late night appointments and weekends. Would recommend this hospital to everyone!
Julie Fleiser
29 Dec 2016
We started using Phoenixville Animal Hospital in 1999, when it was a completely different group of veterinarians. We received great care for our cats over the years, but the changes in the office have...
We started using Phoenixville Animal Hospital in 1999, when it was a completely different group of veterinarians. We received great care for our cats over the years, but the changes in the office have been amazing. The new building is gorgeous, and the care has remained top-notch. Dr Galligher is very knowledgeable and caring, and the vet techs are some of the best that we have ever encountered. The front desk staff are always friendly and efficient.
Carrie Kayser
10 Dec 2016
Thanks to the entire staff at Phoenixville Animal Hospital for taking such good care of both our cat and dog (sometimes at the same time)! Always warm, welcoming, and kind, they make Chopps and Ripley...
Thanks to the entire staff at Phoenixville Animal Hospital for taking such good care of both our cat and dog (sometimes at the same time)! Always warm, welcoming, and kind, they make Chopps and Ripley feel right at home. Keep up the good work! Kitty kisses and tail wags from Chopps and Ripley, and thanks galore from Sean and I.
Bob Lane
19 Oct 2016
Just great people to deal with! Been going for 8 years have nothing but great things to say! Love the updated office! Our Cavalier King Charles is not always so thrilled lol . Thanks for taking such g...
Just great people to deal with! Been going for 8 years have nothing but great things to say! Love the updated office! Our Cavalier King Charles is not always so thrilled lol . Thanks for taking such great care of our pupper.
Laura Anderson
21 Sep 2016
Doctors and staff are exceptional! Very knowledgeable and take time to talk about questions and concerns. Techs are great at helping make what can be an unpleasant experience much easier for your pets...
Doctors and staff are exceptional! Very knowledgeable and take time to talk about questions and concerns. Techs are great at helping make what can be an unpleasant experience much easier for your pets.
Kristen Campbell
29 Aug 2016
Great place. My first visit with my dog. Everyone was so friendly and caring. Vet was super sweet to my dog making sure she was as comfortable as possible.
nicole stewart
11 Aug 2016
I can't say enough about this clinic. I will be the first to admit that I am a crazy dog mom- and working in the animal industry I am very picky. I've been to several of the other vets in town and hav...
I can't say enough about this clinic. I will be the first to admit that I am a crazy dog mom- and working in the animal industry I am very picky. I've been to several of the other vets in town and have never been as impressed with any of them the way I was with Phoenixville Animal Hospital- I recommend this clinic to anyone that will listen. I have 3 dogs, one is shy- one is a maniac, and one can be straight up nasty (napoleon syndrome!) and Dr Gallagher has worked so well with each of their very different personalities. My littlest guy is special needs and Dr. G does a great job of not only explaining what she is doing- but also- more importantly-WHY. The clinic itself is CLEAN, and odorless and welcoming.
The most impressive thing about Phoenixville Animal Hospital is the follow up and after appointment attention to detail. On several occasions I have had the doctors themselves call me a day or two after our appointment to follow up and make sure my little buddy was doing well. I can't stress enough how great that makes me feel knowing that they truly care about each animal that walks through the door.
Abby Wanger
2 Aug 2016
Dr. Kimberley Galligher and the Phoenixville Animal Hospital- What can i say?! My Pomeranian, Scottie, is always well cared for. Dr. Galligher and her staff are very thorough with their exams, very kn...
Dr. Kimberley Galligher and the Phoenixville Animal Hospital- What can i say?! My Pomeranian, Scottie, is always well cared for. Dr. Galligher and her staff are very thorough with their exams, very knowledgable and very prompt. From the minute you walk in you feel so welcomed by the front desk staff. Cannot recommend this practice enough!
Richard Pozner
28 Jul 2016
Thanks Dr. G for everything!!! I'd been a customer down the road at another hospital for many years and when we heard from a friend of the experience they had, we figured we'd give you a shot with ou...
Thanks Dr. G for everything!!! I'd been a customer down the road at another hospital for many years and when we heard from a friend of the experience they had, we figured we'd give you a shot with our new puppy Stretch. Such a pleasure to have met you and we'll be bringing in our "old-man" Jax to see you soon! Beautiful hospital...We'll be sure to tell others.
Rich!
m gian
16 May 2016
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience. G...
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience. Go somewhere else as you and your pet deserve the best educated and friendly staff and you will not get that at Phoenixville Animal Hospital 1121 W Bridge St Phoenixville, PA 19460
John G.
15 May 2016
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience....
The front desk staff is rude and only care about making money as a dog trainer we do not recommend this establishment to any client or consumer. The actual vet also has no clue with poor experience. Go somewhere else as you and your pet deserve the best educated and friendly staff and you will not get that at Phoenixville Animal Hospital 1121 W Bridge St Phoenixville, PA 19460.
Beth Stein
30 Mar 2016
Thank you Dr. Thomson, Dr. Gallagher and Dr. Saunders for your compassionate care with Tucker. I am grateful for all of the phone calls and communication following up with Tucker's care when he was r...
Thank you Dr. Thomson, Dr. Gallagher and Dr. Saunders for your compassionate care with Tucker. I am grateful for all of the phone calls and communication following up with Tucker's care when he was referred to a specialist. Thank you so much!
Molly Stewart
19 Nov 2015
I love Phoenixville Animal Hospital! My cat Jack has always been skiddish and very shy but I assumed it was because I adopted him as an adult and for his whole life he was in foster care with many oth...
I love Phoenixville Animal Hospital! My cat Jack has always been skiddish and very shy but I assumed it was because I adopted him as an adult and for his whole life he was in foster care with many other cats. It wasn't until I took him to Phoenixville Animal Hospital where I realized he had severe periodontal disease (gum disease) and the best option would be to have his entire mouth extracted.
Dr. Galligher was extremely helpful and caring as she laid out my options. Putting all of my trust in her, she referred me to an oral surgeon for cats. As scary as it was, between the medical risk and actual cost of the surgery, I can easily say it was by far the best decision I have made.
If it wasn't for Dr. Galligher and her amazing team at Phoenixville Animal Hospital, I don't know how Jack would be today. He is outgoing, playful, loving and has gained three pounds in just under 2 years!
I no longer live in the Phoenixville area yet I still travel the 25+ minutes for their care. I recommend anyone to this facility!
-Molly Stewart
Milton Austin
9 Oct 2015
This the best care our dog has received. Dr. Gallagher is an excellent veterinarian.
Harry Smith
27 Jul 2015
Drs. Saunders and Gallagher at Phoenixville Veterinary Hospital could not have been more caring and supportive when our dogs DeeDee and Angel became ill and eventually had to be put to sleep. The sta...
Drs. Saunders and Gallagher at Phoenixville Veterinary Hospital could not have been more caring and supportive when our dogs DeeDee and Angel became ill and eventually had to be put to sleep. The staff there goes out of their way to support you, answer any questions you have and really get to know your pet. We are indebted to Phoenixville Veterinary Hospital for their professionalism, compassion and caring. We highly recommend them to give your pet the best care there is.
Mary Allain Smith
9 Jul 2015
We just had our first visit with Dr. Thompson who saw our 13 1/2 year old Chocolate Lab who has been experiencing some major health problems. We recently moved within the last 2 years to the area and ...
We just had our first visit with Dr. Thompson who saw our 13 1/2 year old Chocolate Lab who has been experiencing some major health problems. We recently moved within the last 2 years to the area and our normal vet having no time available is what led us to seek out another vet. We called in the AM, a doctor called back in the PM and we were in by mid afternoon. We cannot say enough about the kindness, professionalism and the caring, empathetic staff and doctors there. We appreciate them taking the time to help us deal with what Jesse is going through right now. Thank you from the bottom of our hearts. We would recommend Dr. Thompson and her staff to anyone.
Tracy Bossert McCartney
13 Apr 2015
Dr. Gallagher is wonderful, our Lucky has anxiety to say the least about going in the building, so she comes and works on him in the parking lot
Jennifer Nardi
10 Jan 2015
Amazing animal hospital. Caring doctors and great staff.
Kristi Hart
3 Dec 2014
Thank you to the staff and crew. We have been with you all since 2007, and have been nothing but caring and compassionate. Just yesterday you were so wonderful and potentially saved the life of our ...
Thank you to the staff and crew. We have been with you all since 2007, and have been nothing but caring and compassionate. Just yesterday you were so wonderful and potentially saved the life of our wonderful Nejaa. He's at Metropolitan now because of you diligence and caring. You are wonderful. We have often talked about leaving and going somewhere closer to home for our pet care (solely for convenience), but after experiences like yesterday, we stay and will stay. Thank you again. I can't say enough.
Linda Brignola-Braverman
26 Oct 2014
Many thanks to Dr. Thomson, Dr. Gallagher and the entire staff who were so kind as we had to say goodbye to Bailey. You're the best.
Ben Weingner
31 Jan 2014
Dr. Galligher,
I wanted to simply say thank you for taking the time to listen to me in my time of need! I was getting nowhere with my previous veterinarian. After 2-years of anguish trying to figur...
Dr. Galligher,
I wanted to simply say thank you for taking the time to listen to me in my time of need! I was getting nowhere with my previous veterinarian. After 2-years of anguish trying to figure out what was going on with Lucy, after starting the medicine and therapy you suggested, I am seeing a tremendous improvement in her quality of life. She is now so happy and eating much better. If she could thank you herself, I know she would. We'll look forward to seeing you again! Best of luck with the hospital. I only wish I had found you earlier!
Ben
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