I read a number of the reviews on this site.
Pros: location, ease of appointments, hours, cost.
Cons: dirty facility, quick almost rushed visits, fairly poor customer service, everything hand written... Read More
I read a number of the reviews on this site.
Pros: location, ease of appointments, hours, cost.
Cons: dirty facility, quick almost rushed visits, fairly poor customer service, everything hand written on oversized index cards and papers to take with you, and cost.
I wanted something closer. Loved the Greenfield animal hospital (Dr. Winnie is the BEST). I started taking my cats here.
After picking up my kitten from surgery, I will not go back. The customer service this evening was abysmal and it was only their attitude. If there is an issue, staff should try and resolve it or at least speak with a vet. Again, this may be why appts are so easy to get. A vet did walk up to the front counter to get something but rather than ask what the matter was, he quickly left.
If you want efficiency, a good location to downtown, fairly reasonable prices on some things (do pay attention for the nickel and diming approach) and don’t mind feeling rushed...this is your place. If you would rather spend about the same or a little more for quality service, then please go elsewhere.
I actually self weighed my kitten during my office visit. The vet was done with shots, talked to me about FIV and was about to end our 5 minute visit when I turned around and placed my kitten in the scale. So I could know how much he weighed...
I will not be back. Read Less