Point Breeze Veterinary Clinic

I arrived this morning with my sick dog 12 minutes before opening time. I saw several people going in and out of the office so I figured I would go in and see if I could begin filling out any paperwork if not I would have been happy to wait in their seating area. I was met with one of the least compassionate and rude desk attendants who asked if I were a client which I am not and quickly showed me out with pamphlets to other vet offices. She was very rude in her tone while saying we aren’t even open 3 times in different condescending ways. My dog is sick and I received no assistance from this otherwise highly reviewed vets office. Read Less

Super Impressed with their setup, attitude and level of attention. Basically I judge most new vets by two things: the time they spend with my pet/how rushed they make me feel during a routine visit, and how much time elapses before they talk to me about Science Diet. These two things tell me the doctor is on auto-pilot and perhaps has too big a panel of patients and maybe isn't such a great human being. I brought my whole tribe of animals for a new pet visit, they spent over an hour and a half going over care routines, previous issues, new questions, etc. I love that. Their advice is practical and they don't push products, very respectable. Both the techs and vet were all SUPER knowledgable and they went out of their way to give our pets treats and keep them comfortable. They focus on preventative care, which is great. They also have two locations but weren't super packed, which tells me they manage their panel well even after having expanded. Read Less

I've been taking my goldendoodle, Moose, here since he was a pup a little over a year ago. From tummy parasites to ear infections to pink eye--Moose has had many visits to Point Breeze!Pros: All of the staff cares for your pup as if he was their own. All of the vets are very knowledgeable and take the time to explain everything and answer questions. Best of all--they are responsive to emails--they welcome questions and pictures if you're unsure if your pup should be seen or notCons: PRICEY. This vet is a bit on the pricey side, but I know they do good work, so paying the extra is worth it. Sometimes it is difficult to get appointmentsTip: if you need a same day sick appointment make sure to call as soon as they turn their phones on at 8am! Read Less

You may want want to seriously reconsider using this Clinic if your African American they are racist and will not treat with respect, I came in to get my kitten nurtured, micro-chipped and de-clawed. After three visits ( where my kitten was given immunizations) they still wouldn't do it, my friend is white white two cats used them and didn't have to go threw anything. They also associated my name with having a Pittbull when I tried to schedule my first visit, never owned a Pitbull in my life. Read Less

Dr. Caroline Simard is a passionate devoted vet. My 12 yr old cat Max and my 4 yr old double merle Aussie Augie Doggie love her too! She was able to diagnose Max's back/spine trouble & get him the correct medication that my old vet was treating with prozac. For months with the old vet Max was suffering sedated but still in pain. He is now jumping, running and acting like a kitten - thanks to Dr. Caroline!! We love her!! Read Less

Great people and wonderful care for our cats! I never thought I'd find myself getting acupuncture, much less so for my cat, but Dr. Schroth's treatments have really made a substantial improvement in our guy's ability to ambulate and jump. Many thanks! Read Less

Exceptional care! Staff and Docs are all caring, professional and very knowledgeable. This team goes above and beyond to make sure your pet is comfortable and the pet parent is well-informed. Best clinic I have ever visited! Read Less

The veterinary care we receive here is top notch. HOWEVER, if you need medication of any sort, I would strongly recommend asking for a paper script to take to your pharmacy. We needed augmentin for our dog and were quoted a price of $54. We took the script to Giant Eagle and had it filled for $23. One of our dogs takes 3 maintenance meds, and we save about $150 when we have them filled at the pharmacy. Read Less

My dog was behaving weirdly the day before. He was walking like he's in pain.  I didn't have an appointment and we haven't been to Point Breeze Vet in several years.  So when I called, I spoke to Jordan and asked if there was any opening that day because I felt it was an urgent issue.  If they couldn't see him, I would have taken him to the emergency vet.  Jordan asked me a few questions about my dog, why I thought my pup was hurting, and was polite the entire time.  She was able to squeeze me in and I had an appointment to see a doc within two hours of my call. The vet tech came out to get my pup right on the dot.  Was super super caring and calm.  She obviously saw my pup was in pain and was soft, gentle, and caring towards him.  Dr. Berger came in moments later and was the exact same way.  She went to sit down on the ground next to my dog and was also super caring and gentle.  After assessing my pup, she gave me a general idea of what might be wrong.  They wanted to try some med before they go into more extensive testing.  Prescribed me the meds and told me to come back within a week.I already started the first dose of meds and can tell a difference in my pup already.  He's more active and seems less in pain.  I was just so worried about my best friend but so happy to see him getting better.My experience at this vet so far has been astonishingly wonderful.  I couldn't have been more happy with how everything worked and turn out.  I would recommend this place wholeheartedly. Read Less

My partner and I took our daughter Bella here to get checked up and all vaccines due to the fact that we got a front yard and backyard in our new place. Starting from the first initial call with Annie and Jordan I knew that this was the right place to take my loved one. When we arrived for our appointment we were greeted by Annie with a smile on her face, very nice. Our Tech was Chris who was absolutely outstanding. When the doctor arrived in the room she was greeted buy Bella with hugs and kisses. They answered all my questions and concerns regarding our daughter. Absolutely best vet visit ever. I would definitely definitely recommend this place to all my friends and family who have fur babies like my partner and I. Read Less

I have been going here with three different animals. However, I recently missed an appointment. I called to reschedule and talk to their office manager, Barb. Barb told me that my phone was out of service when they called me the day before my appointment, but it was not because I use my phone for my full time career and I would be fired if my phone was off. I proceeded to tell her my phone number and she said that is the number that was out of service. She then proceeded to tell me that I was not allowed to reschedule since I missed my appointment. I then proceeded to tell her my father died about four months ago who was a long time customer of theirs with our previous dogs.I am so disappointed in how I was treated by their office manager that I was in tears. I have been going to Dr. Gerson with my mom and my animals for my entire life. Some of my childhood memories are in that office with my favorite furry friends.It is unfortunate that they have such a rude office manager. I have NEVER been treated so poorly by a human being in my entire life. From the moment I got on the phone with her, she was nothing but rude and unwilling to help me. Barb, if you are reading this, don't you think I have had enough for one year? You couldn't cut a long time customer a break? My dad will punish you from heaven for how you treated his daughter. Those doctors behind those doors have no idea how rude Barb is to their customers and it is not right because now I look down on a place that once was my animals second home.I hope you replace Barb with a women with a heart. I now have to look for a new office because I am not allowed to go back because I accidentally got an appointment time mixed up. Karma is coming for you BARB! I Read Less

Our cats have always gotten excellent care at Point Breeze Vet. Unfortunately, our big boy was just found to have a large lung tumor. I really appreciated Dr. Mathias' perspective that it would be futile to attempt to treat this in a 14-year-old cat, and she encouraged us to put him to sleep. We were too stunned to do it right then and there, but we took him home for one last good day, and returned the next day, when Dr. Simard very gently put him to rest. We were so pleasantly surprised to be shown into a very home-like office setting, where Rocky was calm and we could stay with him till the very end of his life. There was no rush for us to leave the office. The techs were also so incredibly kind and gentle. We really appreciated their care at this very difficult time. Read Less

To be fair, this place deserves a 5 star review if it were for their veterinary care alone. They are highly knowledgeable and gave my pet nothing but the best while we were there. They also provide pheromone bandanas for the pets to help ease their anxiety while you wait, which I found extremely helpful.However, I was unable to be a loyal customer to this clinic as they were not loyal to me. It seemed every time I needed an appointment, they were fully booked for the next 2, sometimes 3 weeks. While I understand planning ahead for routine care like vaccines can be planned ahead, if my dog is experiencing an acute problem such as vomiting/diarrhea for a couple of days it's not worth anything if she can't be seen within a day or two. Their earliest appointment on that occasion was 1.5 weeks out. While this was frustrating and I was ready to switch vets, they redeemed themselves and kept me as a customer for a bit longer. I took my dog to the humane society to save some money on her shots and she ended up getting pretty sick. She kept vomiting and was lethargic, didn't want to eat or drink. I called the vet at the first sign of lethargic, loss of eating and drinking. They told me to bring her right in, no appointment necessary. They saw her as soon as we walked in and got us squared away with the proper medications and what to do next time before her shots to prevent her getting so sick again. I do appreciate them for that as they went above and beyond in that situation.The point at which I decided to transfer to another vet is when we adopted a 2nd puppy from St. Louis. We got her from a shelter and she came to us with one leg amputated (fresh incision) and she would cry out in pain any time she was lifted or touched even close to that area, she also had a lot of diarrhea. The shelter we got her from gives a 2 week health guarantee but given the issues we wanted to be seen that week. I called for an appointment and was told the earliest was 2.5 weeks out. I explained the situation regarding her health concerns as well as the fact that we needed her to be seen within 2 weeks and asked if there was anything I could do. The receptionist responded by telling me I might consider having her seen by another vet or the humane society for the first time, & then have her first puppy appointment with them to continue her care from there. I'm sorry but the purpose of having a vet is to have them as their primary doctor for health issues, so it's really a problem if we can't ever get an appointment and it's clear to me they don't want my dogs as their patients if they are suggesting for me to go somewhere else...but anyway I called the Big Easy in Lawrenceville right after I hung up since they couldn't even try to accommodate us, they got me in for a walk in appointment the same day and both of my dogs have been going there ever since. Read Less

Wonderful staff! Very friendly and helpful. I even received great advice for behavioral problems between my two cats! My only complaint is that they do not have an answering service or an option to leave voicemails for concerns or questions outside of office hours. I'd recommend this place to anyone who really loves their pet.Read Less

great care and for my hunting lab they assured he had the proper preventative care. also advised me about a raid trip to Chicago about dog flu and to be extremely careful there. Lucky I communicate with my vet and they are extremely knowledgeable. Read Less

I usually never write reviews for places, but I felt like I had to for this one. I cannot say enough good about this place! My cat recently had an emergency and they took him in right away, and took the time to explain to me what was going on. They will work with you on a payment plan if you need to do so. Dr. Gerson has been so great throughout this experience and was willing to answer all the questions that I had, also providing me with reliable resources if I wanted to do further research on my cat's issue. The same can be said for the rest of the staff (shout out to vet tech Joan)! I called every day Dub was an in-patient and they even let me come in to visit him, and they were always happy to answer any questions I had (which were many)! I guess I can't speak for any other veterinarian practices in Pittsburgh, but I know that I wouldn't want to take Dub anywhere else but Point Breeze.Read Less

We miss your office! Moved out beyond Monroeville. Always loved how Dr.Simard & the staff remembered our dogs, and what was going on with their health without checking their charts. We always felt so welcome in your offices. When we would bring our dog D'Artagnan in, it was like he was a rock star! We would hear "D'Artagnan is here " !!! "Is that D'Artagnan"??!! We mostly saw Dr Simard,and we really appreciated the personal attention she gave our dogs, and genuine care from the staff. Everyone made you feel they were so happy to see you and your dogs! Read Less

I am new to the area and, on recommendation, visited Dr. Mathias. I couldn't have found a better clinic! Dr. Mathias and the attending staff were not only friendly and fun to chat with, but both of my cats received highest quality care. All of my questions were given time and a complete answer, and a staff member (Debbie) called me a few days later to follow up with more information regarding a litterbox problem. The care at Point Breeze Veterinary Clinic is par excellence and worth every moment and dime. I am entirely pleased - as are my cats, whether they express it or not! - and will not go anywhere else. We found our vet clinic on the first try here in Pittsburgh! Read Less

I've been bringing my cats here for about 30 years. The vets and techs are fantastic. They treat my animals and me with patience, kindness and respect. Dr. Schroth saw my latest two cats through their final illnesses. She was incredibly empathetic. I felt very comfortable asking her questions. The front office staff is also great. I can't say enough good things about this place. Read Less

I have been to this Vet multiple times. It seems like each time they try and push product on me. I have talked to others who have had the same issue. Their charge for a vet visit (just to visit) was $67 as well which is outrageous. For those reasons I have decided not to return to Point Breeze.Read Less

I have been taking my cat Darger here since I moved to Pittsburgh back in 2008 and have had nothing but exceptional service from day one. We got our second cat Ferguson almost two years ago and we take him here as well.The wait times are very short (I don't think we have ever waited more than 10 minutes), and we have never had a problem getting an appointment quickly. They have two offices right next to each other - one for routine exams and vaccines and the other for more involved exams/illnesses which I think greatly helps reduce the wait time and makes it easier to get an appointment quickly.The staff, from the front desk to the techs and the vets are friendly, courteous and respectful.They always explain what they are doing and we have never felt rushed or talked down to. I love that they talk to my guys while they are examining them and give them lots of pets and love before they have to poke them. They will also take time to answer your questions and provide you with the most up to date information regarding vaccines, meds and treatments. Sadly Darger will be going in for his last visit in the next week or so (cancer), and we have been working mostly with Dr. Simard and Dr. Schroth leading up to these final days. They have both been so incredibly caring and supportive during this difficult time, so I know that he will be in great hands during those last moments. I am so thankful for all of the love that Darger has received from the Point Breeze staff.I highly recommend taking your pet to Point Breeze. They are honest, caring, supportive and professional. Read Less

Dr. Caroline Simard is wonderful, but she is frequently unavailable to see her patients as it appears she only works part time. If you have a real emergency when she is on one of her lengthy vacations, you will be forced to meet with another doctor. On one such occasion, we did that and it resulted in a permanent change in my pet's overall health.I was forced to locate another vet when I adopted a new kitten. Then I recently accepted a job overseas, and wanted to take my older cat back to their vet just to get the paperwork done, so I didn't have to take him to the new vet and pay for the initial visit. The receptionist informed me that their policy is not to handle ANY paperwork unless submitted through a pet relocation service. When I tried to clarify and ask another question about my doctor simply signing off on a health chart, she spoke over me loudly and repeatedly saying NO. I understand that you may have been burned in the past, but seriously, learn some manners, lady.1. Not being able to see the doctor that I prefer2. Absence of said doctor led to a PERMANENT decrease in my pet's well being3. Policies that engender total lack of cooperation at a stressful time regarding the relocation of my pet. 4. Being treated extremely rudely by reception was the final straw.  I mean, she was so inflexible that she raised her voice at the mere request of clarification of their rule. I don't need anyone shouting at me, especially someone that I am paying, at 8:30 am. Thanks, but no thanks.For these reasons, it is just simply not worth the stress, time, or money to return. It is unfortunate. Read Less

My now elderly dog has been a patient at Point Breeze Veterinary clinic for over eleven years. I have been impressed with their vet techs over the years as almost every single one remembers my dog by name. I have been especially pleased by the friendliness of receptionist Andrea and vet tech Annie for her compassion and skill. Unfortunately, my sweet girl was diagnosed with cancer and I have been bringing her every month for follow up to determine when palliative care will be necessary. Dr. Gerson has been very patient and kind; going as far as sitting with me one afternoon soon after her diagnosis when I didnt even have an appointment. I had come into the clinic without an appointment, ran into him on his day off and he took the time to listen to my concerns, answer my questions and even told a few jokes. I will say the tests were expensive and I am still paying them off. However, Dr. Gerson has been understanding and even met with me and my dog for free and at a discount. This has been a difficult process that I am sure will become more so, but I am grateful for the compassionate care that both my dog and I have received. Read Less

Point Breeze Veterinary, Dr. Stephanie Berger in particular, are amazing. Dr. Berger has seen my dog on 3 occasions, all for a persistent infection from her time in rescue before we adopted her. Not only does she treat her patients like they are her own pets, she is very calming and sure to fully explain everything she does and her diagnoses. The clinic overall is clean and nice, and the staff never failed to get me an appointment when I called first thing in the morning after a night up with my dog having breathing problems. The staff always remembered me and my dog when I called or came in, and were always following up with a call afterward to make sure she was still doing well on any medications or after a procedure. As long as I am in the Pittsburgh area I will always come to PVB, I can't recommend them highly enough! Read Less

I took my two cats to Dr. Mathias for annual physicals and minor maladies for nearly 10 years. (In fact, I got one of my cats from Barbara, who was the receptionist at the time.) She set the standard of what I expect from veterinary care, and the office was managed by true professionals. The cats responded really well to Dr. Mathias' caring nature, and I appreciated it, too. She always spent enough time with us to answer my questions and provide advice on daily or post-operative care.We didn't do as well with Dr. Gerson, but I know that others, particularly dog parents, really appreciate his expertise.We were really disappointed to leave this place behind when we moved away from Pittsburgh. They are top-notch. Read Less

Point Breeze Vet is a great practice with low waiting times, professional staff, and caring vets and techs. My dog loves everyone at the clinic, and they've helped her get over several medical issues with no setbacks at all. The hours are convenient and the two locations make it easy to get an appointment quickly. I've never had to wait more than 15 minutes to be seen when I arrive for an appointment. Most recently, I brought my dog in for a vaccination and when the wait for a room looked to be long, the techs just took her in the back and gave her the shot--done in 30 seconds!That's not to say that convenience is the most important part of a vet clinic. The number of different vets and vet techs at Point Breeze who obviously care about my pet make me feel a lot safer than at East End, where I was previously prescribed an incorrect dosage and nobody noticed or, apparently, cared when I pointed it out. Nobody at PBVC has ever made an error with medications (and believe me, I check now!). In short, I feel safe bringing my dog here, and the ease of appointments is the icing on the cake. Read Less

OMG where to begin. I had a very sick kitty who had been to the ER twice. I was already $1,500 in the hole for vet bills in 2 weeks for an 11 month old kitten, I took her to AVETS and all they wanted to do was cut her open (I was not gonna go that route). She was very sick one night so I was frantically searching for a  2nd opinion. My husband and I showed up on their doorstep just as they opened and I was desperate to have her evaluated by a fresh pair of eyes. The first person we encountered was so sweet and I could tell she really wanted to help us and god bless her she got us right in (thank you) and I am sorry I never got your name. We saw Dr.Simard who is amazing, she was very kind and empathetic with regard to our situation. I was so stressed and so tired from not sleeping that I almost broke down in her clinic (I am in medicine and I am usually a rock), and her swift thinking outside the box that had both diagnostic and comfort in mind for my lil one. She ran some tests and started treatment and more importantly she made me feel like we are gonna figure out a DX and everything will be OK. My lil Lulu is feeling much better and I want to thank everyone at PBVC for making it happen, they gave us excellent healthcare with GREAT bed side manor & I would recommend this practice to anyone. Read Less

All the vets here are great, as are the folks who answer the phones and the vet techs too. I really like them and how much they genuinely seem to care about animals. It is pricey, and the same things here cost far more than the last place I went to when I lived out of state, but I'm so glad to have them near by and will keep going because I feel like I can trust them. Highly recommended. Read Less

It seems like every other time I take my pets to Point Breeze there is an unnecessary frustration.   From being berating for using their online prescription program to being misquoted prices substantially to poor customer service I just keep hoping each time will be better.  Although I know they love animals I suspect they love money more.  Dr. Caroline. Simard is an excellent vet, but my last two visits have been pushed to other vets whose bedside manner is atrocious.   I'm a 40 year-old  who has been taking my pets to vets since childhood and I don't understand why each visit leaves a sour taste in my mouth. Read Less

I took my cat here for a preliminary checkup after adopting her from the animal shelter & then again to have her declawed. I was very impressed by the facilities and service. The facilities are spotless & modern, and the vets seem both knowledgeable and willing to spend time with you and your animal.I was particularly impressed when I had my cat declawed. They kept her for several days to monitor my progress & called me each day to update me on her progress.It seems a bit expensive (although I have no other point of comparison) but the service is well worth it. Read Less

These guys are great. We took our more mature, distinguished hound  for a check up and meds for worms and they were so kind and gentle. They truly love animals here and are willing to work with you if you have payment issues as well. They always seem to have an opening on the same day when I call, which is a huge plus! Dr Simard is really awesome and not afraid to be covered in slobber which is a way of life for any Basset owner. Dr Gerson is really great also- funny guy (kind of gruff, but kind if you look beyond that). An overall wonderful practice run by professionals! Read Less

Everyone at Point Breeze Veterinary Clinic was friendly and helpful, and I'm so pleased with our new vet, Dr. Samard!  She diagnosed my cat's food allergy with speed and certainty and now we have a gameplan for trying to root out the offending allergen.  Two previous vets dropped the ball on this one.  Not only did Dr. Samard figure it out easily, she seemed to know just about everything about feline food allergies and deceptive hypoallergenic cat food products.She also gets points for spitting in the face of death by actually reaching inside the mouth of my 17 pound vet-hating pissy calico (who required canvas gloves and to be entirely covered in a thick towel) to manually chip tartar off her daggerteeth.And the whole visit, with rabies vaccines for two cats, was under $150.  Hooray! Read Less

The Point Breeze Veterinary Clinic opened up a second location simply for healthy pets' visits.  (Genius!  Why do people doctors not do this, or at least offer a separate waiting room?)  It's not big but feels airy thanks to high ceilings and big windows.  The exam rooms are roomy enough and really clean.  When we visited this week for Rosa's annual check-up, there was the vet, the vet tech, a girl considering applying to vet school, and me in the room, and it didn't feel crowded at all.Everyone here was super friendly, from the receptionist to the vet.  They listened to all my minor concerns and checked everything out.  They let Rosa run around and sniff everything (no other pets were there at the moment).  I think we spent more time talking about how we got her than we did in the exam room.  And the cost was right - only $52.This is a convenient location for Squirrel Hill, and I couldn't recommend it more highly. Read Less