Every time I'm in the staff are all incredibly nice.
Felicia DeLuca
30 Jun 2018
REPORT
I thought that I liked this place. The receptionists were always sort of cold, but my animals responded well to the vets and I was grateful for that. They said they didn't have time to see my Furb... Read More
I thought that I liked this place. The receptionists were always sort of cold, but my animals responded well to the vets and I was grateful for that. They said they didn't have time to see my Furbaby. He was peeing blood. All over the house. Restless and crying. The told us they would start him on antibiotics. When we went to pick up the antibiotics, we showed them a picture of the bright red blood that was coming out of my cat. The receptionist was shocked but assured us that these things happen, and if the antibiotic doesn't make him improve by Friday, then to call them back. She told us that the pee may have been very red, but at least his was peeing. Never once did they offer to see him or recommend that we go to another emergency vet! Tony never made it to Friday. Our sweet boy. He has been so healthy his entire life. He was Fine Tuesday and Thursday night he is dead!? I know they see a lot of animals daily, but you should care for each and every animal and family or you are in the wrong business. Completely devastating. Read Less
Robert Deluca
29 Jun 2018
REPORT
We called on Wednesday to see if they could see my cat who was really sick and suffering. Which was an emergency. They didn't have an appointment open for a very sick animal. We even had a picture of ... Read More
We called on Wednesday to see if they could see my cat who was really sick and suffering. Which was an emergency. They didn't have an appointment open for a very sick animal. We even had a picture of what was happening and showed them. Medicine wasnt going to help. They gave us antibiotics for our cat that evening.
One day later my cat of 14 years is dead cause they couldnt spend 10 minutes to see him. Im so angry and will never go back to this place agian. Read Less
Holly Glymour
8 May 2018
REPORT
Love these vets. They take great care of my two cats.
Susan Gahagan
26 Feb 2018
REPORT
Been going here for years. So glad I finally found a vet I am happy with. I recommend them to everybody.
Matthew Ashby
9 Feb 2018
REPORT
We have taken our dogs here since the early 1990s, all of the vets and vet techs are great with our dogs!
Reona Coffen
21 Nov 2017
REPORT
Great Vet team. They really take the time to talk to you about what is going and they are very concious of financial limitations.
John Ferguson
2 Jul 2017
REPORT
I haved lived in many different cities, have visited many different vets, but VCA Fox Chapel is one of my favorite. The two head doctors are outstandingly intelligent and sincere who easily display th... Read More
I haved lived in many different cities, have visited many different vets, but VCA Fox Chapel is one of my favorite. The two head doctors are outstandingly intelligent and sincere who easily display their love and care for animals. Prices are reasonable and fair, receptionists are always polite and curtious. The only down side would be the lack of substantial parking spaces. But hey, if that is the only complaint, then they are doing extremely well! Read Less
Silaria Windsprite
8 May 2017
REPORT
Love the front desk ladies and vet techs. I see two of the four veterinarians regularly, and they are great. Prices are a little high.
Mike Palumbo
22 Apr 2017
REPORT
Great care but at a high price.
Nick Prescott
25 Mar 2017
REPORT
Amanda Resek was our doctor when we were getting checkups for our cats and she was amazing. She was very careful and understanding with the cats and knew how to handle our very feisty cat. She also ga... Read More
Amanda Resek was our doctor when we were getting checkups for our cats and she was amazing. She was very careful and understanding with the cats and knew how to handle our very feisty cat. She also gave us a lot of helpful information and overall I would say that this is the least stressed the cats had been after going to the doctor. Would highly recommend. Read Less
Andrew Sulecki
13 Jan 2017
REPORT
Kind and caring staff.
Gordon Isherwood
24 Dec 2016
REPORT
One of the best Vets in the area IMHO. We have taken all of our dogs here and would not consider anyone else for anything major.
Katie Poborski
14 Dec 2016
REPORT
He kept saying my dog was going to bite him, yes I have a pitbull, no he was not even barking at the vet. The worst my dog could do is lick you to death.
nancy Buccigrossi
20 Sep 2016
REPORT
My baby (2 years old) was a patient of VCA when I called them asking for an appointment because he eating or drinking, was lethargic, his gums were dry and light and was peeing blood.
They not only ... Read More
My baby (2 years old) was a patient of VCA when I called them asking for an appointment because he eating or drinking, was lethargic, his gums were dry and light and was peeing blood.
They not only told me that they could not "fit him in" until 10 am but they told me that the doctor said that they had to "stick with the schedule". I don't know about you but I'm thinking you would want to go to a doctor that can triage your condition properly and treat each patient with care and respect.
As you can expect, I did not take the 10 am appointment and took him to an emergency room where he was immediately admitted and diagnosed with IMHA (immune anemia) where his immune system was destroying his red blood cells rapidly.
After 3 days in ICU, multiple tests, and (4) blood transfusions I am sad to say that my baby passed away.
I hope this helps someone else. Read Less
Melinda Guinn
2 Sep 2016
REPORT
Quick, competent, thorough veterinary care. We appreciate thier warm and caring approach to working with our furry family members.
Michelle Wirth
9 Mar 2016
REPORT
Jess Kilchenstein
20 Dec 2015
REPORT
Anne Bump
28 Feb 2014
REPORT
I have taken my various pets to VCA for over 20 years [with a gap of 10 years when I lived elsewhere]. My daughter also takes her pets to VCA and between the two of us VCA has taken care of 10-15 ani... Read More
I have taken my various pets to VCA for over 20 years [with a gap of 10 years when I lived elsewhere]. My daughter also takes her pets to VCA and between the two of us VCA has taken care of 10-15 animals. Most have been very healthy but there have also been animals with cancer, hip dysplasia and other significant ailments. Obviously we've been delighted with VCA! At times in the past I had been surprised by the expense - until, that is, I took animals to four other vets in Ohio and Michigan. VCA prices compare favorably to other vets. For me, the most important aspects of a vet are quality of medicine and treatment of the animal. In both these categories VCA Fox Chapel ranks highly with me and with my animals. Read Less
Lisa Kasiorek
18 Jan 2014
REPORT
01/06/14: I took my rabbit to VCA for a followup exam for a urinary problem. While we were there the hospital lost complete power due to the extreme deep freeze Pgh was experiencing. Dr. Wagner and t... Read More
01/06/14: I took my rabbit to VCA for a followup exam for a urinary problem. While we were there the hospital lost complete power due to the extreme deep freeze Pgh was experiencing. Dr. Wagner and the techs brought out flashlights and didn't miss a beat. Dr. Wagner is one of the best, if not THE best rabbit vet in PA. I've been to many in my 20+ years of rabbit experience and working with medical need rabbits from local shelters/charities. He's my primary rabbit/exotic vet and if you ask the rabbit folks at any of the local shelters, he comes VERY highly recommended. His knowledge and experience surpass any other vet in Pgh - by far. I take great comfort in knowing that my precious little furbaby is in the best hands possible when it comes to low to severely critical illness when in the care of Dr. Wagner and his team. He's an "aggressive" vet who does what's needed in the best interest of my pet to make sure he's well taken care of, and I wouldn't have it any other way :) Read Less
Joe Chris
8 Sep 2013
REPORT
They charged me $512 for a single visit with 2 rabbits WITHOUT ANY HEADS-UP and they most definitely did NOT provide $512 worth of services. I was sick to my stomach when I left. VCA Fox Chapel is a ... Read More
They charged me $512 for a single visit with 2 rabbits WITHOUT ANY HEADS-UP and they most definitely did NOT provide $512 worth of services. I was sick to my stomach when I left. VCA Fox Chapel is a rip off and they provide a disservice to animals and pet owners.
After seeing the breakdown of the bill, I couldt believe how much they charged. The one rabbit is (per statement vet) not going to get better. Yet, he still drew blood and several yelled codes to the techs. He also drew blood from the other bunny and yelled similar codes to the back. Turns out each of these codes he yelled back was a blood test for which they charged about $60 a piece. The one bunny also got 2 injections: 0.3 ml of PenG was $41.72 (mind the fact that I have this bottle of PenG at home because the vet put the other bunny on this medication weeks ago, so he should/ could have remembered that, and just let me give the injection at home if thats what they charge for this! And the whole 100 ml bottle was about $8 at the store) and 0.1 ml (yes, a tiny tiny amount) of Metacam for $43.34. The base consultation is $77 for a bunny.
The office manager later told me that I should have just asked about costs during the visit (and kindly offered to put a note on my file that I am a customer who would like to be informed about costs (of course, there will be no next time)). When I explained that I feel that the vet has a responsibility to keep a pet owner posted when he is about to rack up a hefty bill with a bunch of tests, she said that the vet just wanted to be thorough. I think that the vet or the vet tech knew exactly what kind of charges they were incurring and I am so mad and disappointed that they abused the situation.
When the check-out lady saw how flabbergasted I was about the bill, she asked if I told the vet I had money trouble. Money trouble? Because Im not prepared to pay $512 for a single visit? All I can do at this point is warn other people not to go to the Fox Chapel VCA Read Less
Every time I'm in the staff are all incredibly nice.
Felicia DeLuca
30 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I thought that I liked this place. The receptionists were always sort of cold, but my animals responded well to the vets and I was grateful for that. They said they didn't have time to see my Furb... Read More
I thought that I liked this place. The receptionists were always sort of cold, but my animals responded well to the vets and I was grateful for that. They said they didn't have time to see my Furbaby. He was peeing blood. All over the house. Restless and crying. The told us they would start him on antibiotics. When we went to pick up the antibiotics, we showed them a picture of the bright red blood that was coming out of my cat. The receptionist was shocked but assured us that these things happen, and if the antibiotic doesn't make him improve by Friday, then to call them back. She told us that the pee may have been very red, but at least his was peeing. Never once did they offer to see him or recommend that we go to another emergency vet! Tony never made it to Friday. Our sweet boy. He has been so healthy his entire life. He was Fine Tuesday and Thursday night he is dead!? I know they see a lot of animals daily, but you should care for each and every animal and family or you are in the wrong business. Completely devastating. Read Less
Robert Deluca
29 Jun 2018
REPORT
☆☆☆☆☆
REPORT
We called on Wednesday to see if they could see my cat who was really sick and suffering. Which was an emergency. They didn't have an appointment open for a very sick animal. We even had a picture of ... Read More
We called on Wednesday to see if they could see my cat who was really sick and suffering. Which was an emergency. They didn't have an appointment open for a very sick animal. We even had a picture of what was happening and showed them. Medicine wasnt going to help. They gave us antibiotics for our cat that evening.
One day later my cat of 14 years is dead cause they couldnt spend 10 minutes to see him. Im so angry and will never go back to this place agian. Read Less
Holly Glymour
8 May 2018
REPORT
☆☆☆☆☆
REPORT
Love these vets. They take great care of my two cats.
Susan Gahagan
26 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Been going here for years. So glad I finally found a vet I am happy with. I recommend them to everybody.
Matthew Ashby
9 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We have taken our dogs here since the early 1990s, all of the vets and vet techs are great with our dogs!
Reona Coffen
21 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Great Vet team. They really take the time to talk to you about what is going and they are very concious of financial limitations.
John Ferguson
2 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I haved lived in many different cities, have visited many different vets, but VCA Fox Chapel is one of my favorite. The two head doctors are outstandingly intelligent and sincere who easily display th... Read More
I haved lived in many different cities, have visited many different vets, but VCA Fox Chapel is one of my favorite. The two head doctors are outstandingly intelligent and sincere who easily display their love and care for animals. Prices are reasonable and fair, receptionists are always polite and curtious. The only down side would be the lack of substantial parking spaces. But hey, if that is the only complaint, then they are doing extremely well! Read Less
Silaria Windsprite
8 May 2017
REPORT
☆☆☆☆☆
REPORT
Love the front desk ladies and vet techs. I see two of the four veterinarians regularly, and they are great. Prices are a little high.
Mike Palumbo
22 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Great care but at a high price.
Nick Prescott
25 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Amanda Resek was our doctor when we were getting checkups for our cats and she was amazing. She was very careful and understanding with the cats and knew how to handle our very feisty cat. She also ga... Read More
Amanda Resek was our doctor when we were getting checkups for our cats and she was amazing. She was very careful and understanding with the cats and knew how to handle our very feisty cat. She also gave us a lot of helpful information and overall I would say that this is the least stressed the cats had been after going to the doctor. Would highly recommend. Read Less
Andrew Sulecki
13 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Kind and caring staff.
Gordon Isherwood
24 Dec 2016
REPORT
☆☆☆☆☆
REPORT
One of the best Vets in the area IMHO. We have taken all of our dogs here and would not consider anyone else for anything major.
Katie Poborski
14 Dec 2016
REPORT
☆☆☆☆☆
REPORT
He kept saying my dog was going to bite him, yes I have a pitbull, no he was not even barking at the vet. The worst my dog could do is lick you to death.
nancy Buccigrossi
20 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My baby (2 years old) was a patient of VCA when I called them asking for an appointment because he eating or drinking, was lethargic, his gums were dry and light and was peeing blood.
They not only ... Read More
My baby (2 years old) was a patient of VCA when I called them asking for an appointment because he eating or drinking, was lethargic, his gums were dry and light and was peeing blood.
They not only told me that they could not "fit him in" until 10 am but they told me that the doctor said that they had to "stick with the schedule". I don't know about you but I'm thinking you would want to go to a doctor that can triage your condition properly and treat each patient with care and respect.
As you can expect, I did not take the 10 am appointment and took him to an emergency room where he was immediately admitted and diagnosed with IMHA (immune anemia) where his immune system was destroying his red blood cells rapidly.
After 3 days in ICU, multiple tests, and (4) blood transfusions I am sad to say that my baby passed away.
I hope this helps someone else. Read Less
Melinda Guinn
2 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Quick, competent, thorough veterinary care. We appreciate thier warm and caring approach to working with our furry family members.
Michelle Wirth
9 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Jess Kilchenstein
20 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Anne Bump
28 Feb 2014
REPORT
☆☆☆☆☆
REPORT
I have taken my various pets to VCA for over 20 years [with a gap of 10 years when I lived elsewhere]. My daughter also takes her pets to VCA and between the two of us VCA has taken care of 10-15 ani... Read More
I have taken my various pets to VCA for over 20 years [with a gap of 10 years when I lived elsewhere]. My daughter also takes her pets to VCA and between the two of us VCA has taken care of 10-15 animals. Most have been very healthy but there have also been animals with cancer, hip dysplasia and other significant ailments. Obviously we've been delighted with VCA! At times in the past I had been surprised by the expense - until, that is, I took animals to four other vets in Ohio and Michigan. VCA prices compare favorably to other vets. For me, the most important aspects of a vet are quality of medicine and treatment of the animal. In both these categories VCA Fox Chapel ranks highly with me and with my animals. Read Less
Lisa Kasiorek
18 Jan 2014
REPORT
☆☆☆☆☆
REPORT
01/06/14: I took my rabbit to VCA for a followup exam for a urinary problem. While we were there the hospital lost complete power due to the extreme deep freeze Pgh was experiencing. Dr. Wagner and t... Read More
01/06/14: I took my rabbit to VCA for a followup exam for a urinary problem. While we were there the hospital lost complete power due to the extreme deep freeze Pgh was experiencing. Dr. Wagner and the techs brought out flashlights and didn't miss a beat. Dr. Wagner is one of the best, if not THE best rabbit vet in PA. I've been to many in my 20+ years of rabbit experience and working with medical need rabbits from local shelters/charities. He's my primary rabbit/exotic vet and if you ask the rabbit folks at any of the local shelters, he comes VERY highly recommended. His knowledge and experience surpass any other vet in Pgh - by far. I take great comfort in knowing that my precious little furbaby is in the best hands possible when it comes to low to severely critical illness when in the care of Dr. Wagner and his team. He's an "aggressive" vet who does what's needed in the best interest of my pet to make sure he's well taken care of, and I wouldn't have it any other way :) Read Less
Joe Chris
8 Sep 2013
REPORT
☆☆☆☆☆
REPORT
They charged me $512 for a single visit with 2 rabbits WITHOUT ANY HEADS-UP and they most definitely did NOT provide $512 worth of services. I was sick to my stomach when I left. VCA Fox Chapel is a ... Read More
They charged me $512 for a single visit with 2 rabbits WITHOUT ANY HEADS-UP and they most definitely did NOT provide $512 worth of services. I was sick to my stomach when I left. VCA Fox Chapel is a rip off and they provide a disservice to animals and pet owners.
After seeing the breakdown of the bill, I couldt believe how much they charged. The one rabbit is (per statement vet) not going to get better. Yet, he still drew blood and several yelled codes to the techs. He also drew blood from the other bunny and yelled similar codes to the back. Turns out each of these codes he yelled back was a blood test for which they charged about $60 a piece. The one bunny also got 2 injections: 0.3 ml of PenG was $41.72 (mind the fact that I have this bottle of PenG at home because the vet put the other bunny on this medication weeks ago, so he should/ could have remembered that, and just let me give the injection at home if thats what they charge for this! And the whole 100 ml bottle was about $8 at the store) and 0.1 ml (yes, a tiny tiny amount) of Metacam for $43.34. The base consultation is $77 for a bunny.
The office manager later told me that I should have just asked about costs during the visit (and kindly offered to put a note on my file that I am a customer who would like to be informed about costs (of course, there will be no next time)). When I explained that I feel that the vet has a responsibility to keep a pet owner posted when he is about to rack up a hefty bill with a bunch of tests, she said that the vet just wanted to be thorough. I think that the vet or the vet tech knew exactly what kind of charges they were incurring and I am so mad and disappointed that they abused the situation.
When the check-out lady saw how flabbergasted I was about the bill, she asked if I told the vet I had money trouble. Money trouble? Because Im not prepared to pay $512 for a single visit? All I can do at this point is warn other people not to go to the Fox Chapel VCA Read Less