We are new to the area and just ended up here because it was the closet but the kindness the doctor and staff showed to our beloved dog and us will keep us here for years!!!!! Having a dog undergo surgery is stressful for all, got a phone call right after to let us know Lily was fine, went over details- really took the time to explain how it went in a kind way. Went above and beyond for your family. Thank you. Read Less

5 star experience from beginning to end.  Front desk staff was terrific, Dr. Shawn Achtel, DVM, gave quality time and provided full and caring attention to our cat, even getting down to her eye level to focus in on her.We arrived at scheduled time and had no wait time.  Great location off 422 as well. Read Less

They killed my sister's kitten and refused to give her back-end five-hundred plus dollars they charged to examine her cat. Even a client knows you don't vaccinate a sick animal. Cat died 2 hours after it left the office. Read Less

I have been going to Exeter vet for a few months now and have been very happy with the care my pets have received. I've been seen for both cat and exotic (chinchilla) needs now. All around great staff and the doctors I have had have been wonderful. I feel like they really try to explain what's going on and what courses of action are available. Not sure about the people in the other reviews complaining about more expenses being added on, I actually think the contrary. They are very competitively priced in my opinion (And that comes from experience working for other vets in the area). They have been able to get my animals scheduled to be seen almost immediately in several cases, with no emergency fee, where other hospitals have had no availability for a week! I will continue to take my pets there and recommend them to others. Read Less

As many others have commented below, Exeter Veterinary is out to get money. They unfortunately do NOT care about the welfare of your poor pets :'(Our dog has been suffering a severe skin infection for quite some time now.  The first time that my family brought in our pup, the Vet gave him a topical solution and said that he should get blood work and a skin biopsy - approximately a $500 test.  We thought our dog was experiencing an allergic reaction to something in his food, so we declined the $500 test, took the topical, and scheduled the blood work.  After a week or so of the topical, we saw that  the skin condition seemed to be spreading to his wonderful lovable face. Again, we returned to Exeter Veterinary, and at this point requested steroids to help with the issue and inflammation.  The vet declined our request even though it was obvious that our poor puppy was experiencing a ton of pain and discomfort.  We just wanted SOMEthing to offer him some relief!  The issue had gotten so bad that his eyelids were starting to bleed from the constant itching.  Despite our efforts to put a soft cone on his head, he was still able to get to certain areas of his head and scratch.  Our beautiful golden retriever with big brown eyes was becoming so sad to look at.  It was breaking. our. hearts. They took some blood to do blood tests this time.  Again, they suggested a a skin biopsy for $500.  We said we'd wait one more week, considering we just put in approximately $350+ for all of the vet exams, blood tests, and topical medicine. The blood tests came back negative.  Finally, after another week of no changes, we took him in again. We PLEADED with the vet for a steroid to help our poor unhappy dog to get some gosh darn relief.  They didn't care.  When we reiterated that we could not afford the skin biopsy, they decided to do a "skin scraping" -- a mere $45 later, it was discovered that it was MANGE -- a common issue with dogs!!  Apparently there are mites that live on dogs all their lives, but if something happens and their immune system becomes compromised, the mites can become rampant, which develops into mange. We were appalled.  Why was mange not first suggested as a possibility when he came in, almost a month ago?  Why did they need to let it get out of hand, affecting his appetite, mental health, his face, and the rest of his body?  Our poor dog hasn't been able to sleep and has barely had an appetite.  One day he wouldn't eat at all.Why didn't they request a "skin scraping" - a MERE $45 test - on the first visit instead of PUSHING for unnecessary blood work and skin biopsies - tests that costs hundreds of dollars?  They didn't care about his health or how he was feeling.  They only wanted $500 from us for a test to come back negative.If you love your pets and want them to get immediate relief or issues resolved, seek elsewhere.  This place will only milk you for all of your money, leaving your poor furbaby hurt and miserable, until they can't get any more money out of you.  Next time, it might be too late.  I love my pup too much to ever let them take "care" of him again. Read Less

As many others have commented below, Exeter Veterinary is out to get money. They unfortunately do NOT care about the welfare of your poor pets :'(Our dog has been suffering a severe skin infection for quite some time now.  The first time that my family brought in our pup, the Vet gave him a topical solution and said that he should get blood work and a skin biopsy - approximately a $500 test.  We thought our dog was experiencing an allergic reaction to something in his food, so we declined the $500 test, took the topical, and scheduled the blood work.  After a week or so of the topical, we saw that  the skin condition seemed to be spreading to his wonderful lovable face. Again, we returned to Exeter Veterinary, and at this point requested steroids to help with the issue and inflammation.  The vet declined our request even though it was obvious that our poor puppy was experiencing a ton of pain and discomfort.  We just wanted SOMEthing to offer him some relief!  The issue had gotten so bad that his eyelids were starting to bleed from the constant itching.  Despite our efforts to put a soft cone on his head, he was still able to get to certain areas of his head and scratch.  Our beautiful golden retriever with big brown eyes was becoming so sad to look at.  It was breaking. our. hearts. They took some blood to do blood tests this time.  Again, they suggested a a skin biopsy for $500.  We said we'd wait one more week, considering we just put in approximately $350+ for all of the vet exams, blood tests, and topical medicine. The blood tests came back negative.  Finally, after another week of no changes, we took him in again. We PLEADED with the vet for a steroid to help our poor unhappy dog to get some gosh darn relief.  They didn't care.  When we reiterated that we could not afford the skin biopsy, they decided to do a "skin scraping" -- a mere $45 later, it was discovered that it was MANGE -- a common issue with dogs!!  Apparently there are mites that live on dogs all their lives, but if something happens and their immune system becomes compromised, the mites can become rampant, which develops into mange. We were appalled.  Why was mange not first suggested as a possibility when he came in, almost a month ago?  Why did they need to let it get out of hand, affecting his appetite, mental health, his face, and the rest of his body?  Our poor dog hasn't been able to sleep and has barely had an appetite.  One day he wouldn't eat at all.Why didn't they request a "skin scraping" - a MERE $45 test - on the first visit instead of PUSHING for unnecessary blood work and skin biopsies - tests that costs hundreds of dollars?  They didn't care about his health or how he was feeling.  They only wanted $500 from us for a test to come back negative.If you love your pets and want them to get immediate relief or issues resolved, seek elsewhere.  This place will only milk you for all of your money, leaving your poor furbaby hurt and miserable, until they can't get any more money out of you.  Next time, it might be too late.  I love my pup too much to ever let them take "care" of him again. Read Less

The worst veterinarian clinic I have ever been to. They will tell you one price on the phone and when you go to pay it will be triple the amount. It's quite the scam they have going on. It's all about the money, the price they charged for the service was an outrage. DO NOT TAKE YOUR PETS HERE!!!!! Read Less

The worst veterinarian office experience I have ever had. The ladies behind the counter are not friendly and at times rude. I asked very detailed questions about the charges before I made the appointment and when I went to pay, the charges were three times higher. I told them how very upset I was at this and they said, "Oh, the person who explained the charges to you was mistaken" I ended up having to pay a HUGE bill for what is a couple minutes of a service at my old vet. ITS ALL ABOUT THE MONEY HERE. DO NOT TAKE YOU PETS HERE!!!!!!!!!!!!! I will be telling everyone I know about this horrible experience. Read Less

The worst veterinarian experience I have every had.  Do not take your pets here.  I asked very detailed questions about the charges before I made the appointment and when I went to check out it was triple the amount and when I questioned it, the receptionist said, oh the person who explained it to you was wrong.  I ended up having to pay the bill and I feel like they are really out to scam the clients.  I paid a huge bill for a couple of minutes of service.  A service my old vet charged 80% less for.  I have not been this upset in a very long time.  The receptionists are cold and at times rude.  Worst vet office ever!!!!!!!!!!!!!!! Read Less

I want to start by saying thank you! I have a 5 yr old German shep mix that had lost feeling on the left side of his body by the time I woke up this morning. My normal vet was not accepting emergency appointments and I called to exeter. They were open for an hour and a half today. They told me to get there as soon as possible and immediately took Toby back. They ran all the tests needed and I was walking out of there in 35 minutes with my pup. He was diagnosed with Lyme disease and were able to treat him right away. They were amazing with him. Very patient and caring. Also very good prices! Honestly I may have just switch vets. Toby is already feeling better too because hes back to walking and acting like him! Again, thank you! Toby is my baby and you guys treated him like he was yours too! Read Less

I started going to Exeter Veterinary Hospital when I got my first dog, Mavis, as a puppy in 1999 and took her there her whole life until she passed away recently at almost 17 years old. I have always had great experiences with all their vets and staff over the years and am now taking my newly adopted rescue, Sunny, to see Mavis' vet, Dr. Achtel. You can tell everyone there truly loves animals and they treat your pets as if they were their own. I've never had a problem getting last-minute appointments when necessary and their fees have always been very reasonable. I will continue to take Sunny and any other pets I have to Exeter Veterinary Hospital. Read Less

Dr. Achtel and his assistants are wonderful with all of our pets. He is gentle with our Penelope who can be quite ferocious and our pup Axel. He always takes his time during our appointments to answer any questions we may have and we never feel rushed out. We appreciate the patience and kindness he shows to our fur babies! Read Less

We called first thing in the morning for our snake to get looked at due to heavy wheezing. We got an appointment within 2 hours and Zar is already on his meds. Super happy with Dr. Achtel and his compassion towards our snake. He was full of knowledge and made the whole process much easier! First time here and I already know we will be bringing our other critter companions here! Thank you very much! Read Less

Many thanks to Dr. Achtel for providing my daughter's gerbil, Noodle, with excellent care! Finding a doctor that treats smaller pets like Noodle is not easy; we are lucky to have someone like Dr. Achtel in our area. He did a great job with Noodle, who wasn't the most cooperative patient. Thankfully, she seems to be on the mend. I would definitely recommend Dr. Achtel to anyone who has a small pet that needs help. She may be tiny, but Noodle is a part of our family, and we are so grateful for the care she was given. Read Less

I did not like this veterinarian so called hospital By any means.. I actually showed up 30 minutes early and they made the appointment 40 minutes late.... The only reason we actually got to go to the back was because I went to the counter and complained about how late it was... The lady snorted and went to the back and got the nurse.... That then took another 10 minutes and when she finally came out she was complaining about having to take us In The first place.... This being my first time there had me appaled..... Second I'm not too too worried about the bill but y'all are very expensive. Thirdly they diagnosed my fiances cat that I rescued at the p.r.l with a skin bacteria and mites, but the medicine they gave us hasnt worked. The cats condition has actually gotten worse..... And for anyone to say it's our jobs to take care of our animals should know I feed and water my cat 3 times a day change her litter box out every day and she has treats and toys I take care of her as the owner I should. It is the vets job to fix the problem without being unprofessional. ..... Tighten Up exeter veterinarian hospital .... I'm def a customer that will nisot be returning If I could put half a star I would..Read Less

I am so incredibly happy with Dr Achtel and all the amazing staff. I brought my chinchilla here for an emergency visit, for what I thought could be a possibly fatal issue. I called first thing in the morning and they were able to get me an appointment in just 2 hours. Time was definitely important in this situation. I was so glad they were able to get me in on such short notice. Upon arrival, all the employees were super kind and helpful. I loved Dr. Achtel! It is really hard to find a vet that is experienced in chinchillas. I was very please with how Dr. Achtel handled, diagnosed and treated my fur baby. I could tell that he knew what he was doing and that made me feel much more comfortable and less stressed about the whole situation. I definitely recommend Dr. Achtel to any and all chinchilla owners! I will be bringing my chinchillas here from now on :) as far as pricing goes, I thought it was more than reasonable.Read Less

My wife and I had to euthanize our 15 year old whippet, Casey, on Friday. We specifically requested Dr. Seiple because she had seen Casey through some of her more recent health difficulties expertly and compassionately. On Friday, she did so once again with skill, empathy, and patience. She explained the entire process so there were no surprises, did not rush us in our decisions or in our time saying goodbye. Though an extremely difficult process for us, as I am sure it is for most, Dr. Seiple's empathetic bedside manner with both her patient and her clients, made the process easier. She is a wonderful veterinarian and if we eventually adopt another pet we will be coming back to have Dr. Seiple as our veterinarian. We hope you can pass this along to her with our sincere appreciation for her kind service to Casey and us. Thank you. Read Less

My family and I have been taking our furry family members to Exeter Vet Hospital for years! My family and I find the doctors and staff to be very professional and respectful to us and extremely caring and loving to our dogs and cats. The hospital is always clean and welcoming. Years later, my fiancé and I take our new puppy to this hospital even though we live almost an hour away!Read Less

We've been taking our pets here for 10 years and always thought they were overpriced and rude. Over the past few years it has been increasingly worse in that they try to sock you for every cent they can and have no people skills. From charging $30 for an empty container for stool samples in advance, to pressuring us to remove 24 teeth from our then 11 year old dog, which they wouldn't commit to how many teeth would come out until she was on the operating table ($$$), to charging excessive exam fees for 2 pets at one visit and/or follow up visits a week later (exam was one minute temp & heart rate $49). Enough is enough, this place is terrible. Long wait times, very unfriendly staff, expensive. we will be going to Oley Veterinary Clinic after receiving several good recommendations.Read Less

My dog has been a patient here for the past 3 years and I feel they are ALWAYS looking for ways to up the bill. When I took her this week, for example, they wanted to do a test that I questioned - because I knew it was unnecessary - yet I relented - and SURPRISE the test was negative. It's just frustrating because today's vet care seems to be more about making money than providing truly needed care. $101 to find out my dog should take Benadryl. I should have trusted my mommie instincts. Read Less

"Heaven goes by favor. If it went by merit, you would stay out and your dog would go in." ~Mark TwainThis veterinary clinic gets fives stars for its resourcefulness in recruiting exceptional veterinarians. In particular, Dr. Seiple who I met during an emergency visit with my elderly border collie. Her bedside manner is kindhearted yet competent. She is empathetic to both the animals, and the feelings of pet owners witnessing their companion in pain. Dr. Seiple is also cognizant of the financial issues families face when considering expensive treatments for their pets, and gently offers alternatives where other vets I've seen have aimed to push toward unnecessary tests and treatment. Nobody wants to hear the gloomy details of euthanizing an animal, but let me just say that when the inevitable day comes when you are faced with saying good-bye to your dear friend, Dr. Seiple's sympathy (and skill) is unparallelled. My dog was 18 years old, and I had read every book available in hopes of preparing myself for the dreadful day, but you're never ready. Dr Seiple patiently walked us through the entire process, and compassionately held my dog's paw during... and then long after she departed. You may want to know that according to Buddhist teachings - burning a photograph (lighting the flame) of your pet immediately following his/her passing encourages the spirit to the 'other side' more peacefully. Read Less