Creature Comforts Veterinary Service

We were steady customers there for years. They can have poor record-keeping they even told a shelter we were poor parents because we didn't take out dog there for years to be vaccinated. Now the dog that they were talking about had been put to sleep by them over a year before. Great record people great record, they didn't even apologize when I called them to tell him what happened. Now we go to doctor Leck and are very happy with the service. I don't feel it is the cleanest looking place and I was uncomfortable with the crowded conditions in long wait.. I have to admit they did save my dog's life at once but conditions after that really went downhill. I think there was a lot of turmoil between the staff and people didn't seem to always agree with each other. I have three dogs and spend a lot of money on them all year long and I want to go somewhere where I feel comfortable even though maybe I pay more it's better than what I was getting from Creature Comforts. Think twice before you take your pet there. Read Less

We visited this facility today; unfortunately, our experience was terrible. Our dog, who is 15 years old, suffered a minor stroke. Her stroke has left her weak, immobile, and she has lost the ability to drink and eat properly. For months, her health has been declining--but today, it was the worst we've ever seen. It was a rough decision for our family, but we felt it would be best to put her down to end her sufferings. So we visited this facility, since the vet we usually go to is closed on weekends. We were kindly greeted by a vet technician, who was empathic and listened to what we had to say. A few minutes later, the vet came in (I believe her name is Dr. Karen, but she never actually introduced herself to us) came in and asked, "So what's going on?" We told her, but she didn't listen to our complete story. She cut us off midway and told us that our dog was dehydrated. Well OBVIOUSLY! If she heard what we had to say, she would know that her stroke has prevented her from drinking and eating properly. Then she roughly, not gently, placed our fragile dog on the floor to see how she walks. Our dog took only a few steps in the shoebox examination room (literally the size of a coat closet) and told us that our dog is fine. That's when I intervened. I told her that she cannot POSSIBLY determine the condition of my dog in under 2 minutes. She cannot keep her balance while walking. She cannot do ANYTHING. She can't even walk up the stairs anymore, and she has the nerve to tell me that she's fine?! She didn't want to hear what we had to say. She wanted to do bloodwork and then take it from there. But when we told her our hesitations about it, she walked out on us. We didn't want to spend $200 on bloodwork to tell us that there's nothing that can be done; we've been down this road before with our other dogs. The vet tech apologized for her poor behavior and told us that she has a tendency of not showing much compassion to pet owners. We left disappointed, and now my dog has to suffer through another day in pain. Watching her in this condition is breaking our hearts. We only want what's best for her. Sadly, Dr. Karen didn't seem to care about our feelings. She lacked empathy, compassion, and proper bedside manners. For her to walk out on us was extremely unprofessional and wrong. So PLEASE DO NOT SEND YOUR PETS HERE. We hope that our experience will help you change your mind about coming here. Read Less

Do NOT use them! They do not get informed consent prior to doing anything to your animal.  They do not give you any discharge or follow up information except a receipt - which led my experience to be completely misinformed.  They sloppily put 5 staples in my dogs back (one wasn't attached to anything) to attach a label over a fentanyl patch.  (This isn't my first dog to get a fentanyl patch, even my 80lb foster dig had one after her knee replacement - NONE were ever stapled TO the dog!) My dog (Chihuahua) sprained his leg and instead of giving him a mild pain reliever they gave him not only a fentanyl patch but also injured him further by stapling a label onto him - which affected how he walked so I could not monitor his injury/progress correctly.  They never told me it would be stapled to him.When he was returned to me and I questioned the staples - I was told it by the tech "it was stapled to the patch not him and it can come off in 4 days." On the fifth day I went to remove it- pulling as I would a bandaid stuck on a hairy arm... he screamed and that's when I saw it was stapled TO him! As soon as the staples were removed he began walking normal again - went up and down the stairs no problem.  They not only misdiagnosed my dog - they unnecessarily hurt my dog and drugged him up to a surgical equivalent.  GO ELSEWHERE. Read Less

Took my precious cat there December 2018 went in because he could not see. Told me that his blood pressure was high and had a thyroid problem. They gave him medicine for his thyroid and blood pressure. After several visits he was not improving and just continued the same course of treatment without looking further into what his underlying problem was. He had several blood tests done, not once did they tell us that his kidneys were not functioning properly. We became concerned because his health was declining. We made an appointment with another veterinarian who ran her hands on his body and gave him a X-ray.  In one visit at the other veterinarian we were told he had a tumor in his kidney and cancer throughout his body. We had to put our baby down. If they would have performed the proper exam from the beginning we would not have had to put him through this. We spent $2000 and had false hope that he would recover. Please do not bring your loved one to this place, they caused me nothing but heartache. Read Less

Horrible Experience. Recently moves to the area and sadly had an emergency with one of older chihuahuas. My dog was in cardiac distress and had congenital heart failure. We called on our way there that we had an emergency and our pet was in distress and needed to be put to sleep. The receptionist said you will need an exam first with the vet as they just don't put pets down. That's fine. When we get there, the tech comes out and wants to do xrays and bloodwork as the vet was in surgery and it would be a bit. My dog was breathing very heavy, grey tongue. Anyone could see the dog was in critical condition and dying. I said to the tech I would like to see the vet now as the dog will not make it thru the xray and bloodwork. That is when she said he was n surgery and be a while and they can do an exray bloodwork then put him in oxygen. I said no way was he going to make it thru that stress and he was in such distress he wont make it that long to see the vet and was struggling. I said no and I said my dog is struggling and I am going to goto another vet with him being I wasn't leaving him alone for 45 minutes in his condition waiting for the vet an put him thru more stress. She said "you go ahead and do that". As soon as we got back into our vehicle with my dog, he went into full blown cardiac arrest and died minutes later on the way to the other vet. The tech should have gotten the vet as soon as she saw the condition he was in. While I am thankful he died in my arms and not in a strangers arms being manipulated for a useless xray , this place is a huge red flag they do not care about suffering pets or the techs are not trained well to identify an emergency, but I would say DO not go here, choose any other emergency place where at least a dr will see your pet being its an emergency. Its clear this place had no compassion for my dog or myself - being I was already crying and upset as soon as I go there. Negative Stars . Bad all around. Never again. Read Less

Incredibly slow. Appointments mean nothing as well your no regard to your time and schedule. Book too many appointments and aren't equipped with enough staff to handle the job. I will never return here. Read Less

AWFUL AWFUL AWFUL place. I wish I could rate negative stars! They do not know what they are doing! We took our 14 year old min pin there after she hurt her leg. We did not want to but it happened on a Sunday afternoon and they were the only "emergency" vet open. They claimed they did x-rays and said it was not broken or dislocated. They injected her with pain meds that made her so sleepy and out of it that she was drooling and lethargic for a good 10 hours. They sent her home with another pain med that was too high a dose for her weight and age. The vet there said it was most likely a neurological issue. We took her to her regular vet and they did more x-rays and tests and she had to have emergency surgery! Her shoulder and elbow were both dislocated. This is contrary to what that sorry excuse of a vet said at creature comforts. Our poor girl suffered unnecessarily because they could not properly diagnose a dislocation. I'm convinced they did not even do X-rays. I am EXTREMELY disappointed in the quality of care at this place. I will be reporting them to the Pennsylvania State Board of Veterinary Medicine. Highly unsat. They also gave my parents' dog sepsis about 5 years ago after a surgery and he died prematurely. If you care about your pets, do not go there! Read Less

They were so kind to me when my cat died on the way down there. They let me have as much time as I needed to say goodbye and were very comforting. I also bring my dog here for her annuals and the prices are the cheapest in the area. Read Less

My dog went in for a routine surgery. They had me waiting over 2 hours to pic him up brought him home still lethargic I let him rest.i went to let him out and crate was full of blood. They left stint in his arm. Called emergency number and when I finally got to talk to some one they acted as if it were no big deal. On other occasions he would come in with a cat in office and freak. on front of my dogs chart in big bold letters No Cats. These people suck. Read Less

If o could give this place ZERO I gladly would. We're taking our cats at a different place but since I noticed a big lump on his shoulder I decided to get him to a vet as soon as possible. I called this place after midnight and they said if he is not in discomfort just take him on the next day. They gave me an appointment for 9:30am, 5min later they called back telling me they were looking at the wrong date but if I went I can bring my pet in the morning and leave him there they would look at him when possible during the day I said okay. In the morning I called his regular vet but couldn't get him in so I called creature comfort again asking if I can still bring my cat in and have him checked. The lady on the phone told me to come in between 6pm and 8pm they'll be able to see him and I don't have to leave him there all day (thanks God!!! I didn't do that). So I had to ask at work to leave earlier come home take my cat and I was there by 7pm the lady said I was on the list and she'll check me in. The place was busy but even people who were coming after me were taking care of before me. After 1.5h wait I was the only one in the waiting room with the hope I'll finally get in. NO!!! Someone walked in and was taken to the only empty room I was hoping to get for my cat. So I asked if I have to wait again for another empty room and I was given the answer "I am sorry but there would be wait. This a regular scheduled appointments" EXCUSE ME!!! I made 3 phone calls before I brought my cat here (BIG MISTAKE) and I was given a gap of two hours for what?!?!?! To get a BS excuses. My cat might not be a regular patient, or in labor or bringing sperm, or have broken toe nail, or whatever reason but he is IMPORTANT just as the other pets. This place is a mad house and I'll never again get my pets there!!!! You have the nerve to telll me I didn't understand!!!!!! I see how it works!!! You never take the responsibilities of a lousy job. It's okay there's many pet places that will welcome my pet. Plus our regular vet is much more cleaner, organized and better place just it's not 24/7! And the appointment I was given at 2:05am was for 9:30am this morning then 5min later was told you're looking at the wrong date. I called today when they said I could bring my pet in. Big regret!!! Read Less

Creature Comforts and Dr Yong Keun Jeo gave my Bull Mastiff mix a second lease on life while our previous vet-Stroudsburg Animal Hospital was preparing to make him "comfortable" for the end of his days due to pulmonary edema that was likely due to a side effect of the doxycycline that they prescribed. Dr. Yong at Creature Comforts drained his edema and laid out a treatment plan that was realistic and ultimately effective. That was over a year ago and the ol' boy is still doing well! I cannot comment on other vets, and we have had a bad experience with a fill-in vet (Dr. Ian) that was rectified during our next visit with an apology and a refund. Follow up with Dr. Yong has been great though! Others can say what they will, but with a vet  the most important factor is the wellness of your pet. Creature Comforts has not let us down. They always manage to get us in on short notice and waiting at the clinic is minimal given the volume of animals that they see.Highly recommended!! Read Less

Such a high level of care at this special vet practice. Big shout out to Dr. Karen, Dr. Mary and the awesome vet techs. My almost 13 year old dog has been treated expertly and with love. These are folks who love animals and who are up on the latest meds, procedures and they've got modern equipment in house. Thank you for all you do!  24 hour practice that serves the pet owners of the Poconos. So happy they are here! Read Less

Our poor girl got into the garbage and ate something she should not have, in the middle of the night. Being new to the area I called a few different offices listed as 24 hour operations, out of 4 only 3 answered and only 1 seemed to be concerned by a dog presenting symptoms of what we thought was a stroke, Creature Comforts being the one. The young lady we spoke to on the phone and later saw was very calm, knowledgeable and comforting, she had us bring her right down, took her in and the whole staff did everything they needed to to get our girl back up and healthy and home quickly. Prices are reasonable for services and they offered many ways to pay them also a huge plus. Awesome place we can not say enough or thank them enough. Read Less

I wouldn't even give them a tip of a star. My whole family was treated horrible by the staff. Very unprofessional. They never followed up with my dog before surgery, and he passed after surgery. I was harassed by there technicians to hurry up and make my mind up about a 5,000 surgery and that I didn't have time to call my family because I am abusing my dog and making him suffer with waiting. While I called my sister to see if she would help me pay for the surgery the technician already took my boxer in the back to put the catheter in his wrist to put him to sleep. I demanded to see my boxer because I never said to put him to sleep. She finally came back out with him. While me and my 14 year old brother held my dog sobbing, the technician called the shift manager and some over lady to come. They swung open the front door and said "what's happening, who's being abused" in shock I listened to them all bicker over me not paying the 5,000. I finally came to my senses and asked them all to leave me and my dog alone just so I could have this time with him. She asked why I couldn't do the surgery and I said I didn't 5,000 if it was reasonable 2,000-3,000 I'd do the surgery in a heartbeat. Her jaw dropped when she heard 5,000 she asked who even gave me that quote. She then came back with a quote for 2,400 with a cap at 3,000. I thanked her and said do the surgery immediately and will make payments if I can. She apologized and hoped us the best. The nasty technician came back over to my boxer and said oh look your mommy and daddy finally decided to do the surgery. Disgusting who even says that. If they weren't money hungry I could've done the surgery the first five minutes in... I never heard a follow up during or after the surgery which they promised since it was emergency surgery thanksgiving day and since he was 13years they were nervous he'd pass. I went the next day to see him, and of course the staff was nasty. I was such a bother to them I couldn't even ask how my dog was doing. I laid with him and he blinked his eyes. I was just so happy to see him after surgery and said I'd be back that night to see him. 8pm came around and I got a call saying he wasn't breathing on shift change. Which after telling my story to friends they said they have heard the same response from multiple people.  I went to see him and then instantly they wanted money, so I put down a down payment so I could cremate him. For about almost 3 weeks I kept calling asking where his cremations were and they kept saying they didn't have anything and they would call me if anything, not to worry..  I called on 12/12/17 asking for his cremation and they gave me a attitude and said they call all patients when they come back. I was tired of being rung around my creature comforts so I called the cremation place directly.   The cremation place apologized to me and said he was returned to creature comforts almost 3 weeks ago for pick up. I immediately broke down. After dealing with horrible staff at creature comfort and them killing my dog, I couldn't even get my cremations back. I went to creature comforts and asked to speak to a manager and of course they said there wasn't one on property, so I asked to call them. While I explained I didn't want to speak on the phone I'd rather speak in private about everything he said he could come in tomorrow to speak about it. I refused and said I wanted my cremations now or I was pressing charges for stolen property because the pet memorial said they were returned 3 weeks ago. He then said he would meet me in ten minutes to speak. When we got there his cremations were there. For weeks. No contact back from the manager Angela, nor billing Irene. When I spoke to the manager how I was treated she said she would investigate and call me back and I heard nothing. After picking up my cremations I asked the supervisor to have Angela call me because she wasn't returning my calls. Still to this day I haven't heard from creature comforts. My dog passed 11/24/17 and his cremations were returned 11/26/17 back to creature comforts, creature comforts didn't give me back his ashes until 12/12/17 and it was a hassle because they couldn't find his handprint or hair clippings. My other boxer cries all the time for his brother since they haven't been separated since birth. They never followed up with his blood work, knew it was too late for him to survive from the surgery and put him through it anyway. This place needs to be shut down. Read Less

Highly recommended! The only vet I know who genuinely cares for your pet and not just in it for the money. If your looking for the best care for your critter, Creature Comforts is the answer. The best service and most caring, compassionate staff. I'll never see another vet, Dr Karin and her staff are the best! Looking for a pet? Adopt one from Creature Comforts today! Read Less

On the behalf of The Mooney family we want to thank "Creature Comfort Staffs and especially DR. YONG KEUN JEON.  This pass Friday 11/24/17 our beloved fur child Luscious passed. She was 12 yrs old and had to be put asleep.  Luscious was so loved led a beautiful life.  But what she gave us was "priceless".  We are grieving but thankful that we were comforted every step of the way.  Thank you once more Read Less

I had such a great experience with the staff and outcome of my cat's surgery! He had to have emergency surgery and they took wonderful care of him! Even though it is a further drive I will be taking my pets here from now on. They were so wonderful and understanding, if it wasn't for them, I dont think my cat would have made it!! Thank you so Much!!! Read Less

Our dog (my daughter's dog ) stayed at Creature Comforts for four days for testing . They called Easter Sunday to pick him up. No one talked to us or even told us what was wrong with him. We called several times the following week...NO information.(They said they would call when results came ) It is now May 19....NEVER received a call about results of any tests. (By the way we paid 1500 dollars....I think we deserve to know any results) He is pretty much dying....now he barely eats anf has lost a lot of weight) It would be nice to have a vet office that had compassion. Read Less

I actually was a patron for 17 year's. Then my dog got sick.... Dr. Karin did an x-ray... She knew he had cancer.... Called me late in the day after lieing to me saying he probably ate a stick... Telling me he had cancer....3 year's old... Should we uthinize him now!!!! Nooooooo... He laid in a filthy cage till I said that's enough.... He's coming home.... Made us take him to a discusting place out back to piddle by a gas tank... Shame on you people!!!! Wish I took video.... Read Less

They are very caring and know just how much you are hurting because your baby is sick and not with you. They go out their way to help you get through the rough time you are having while your baby is not with you. Best looking, caring and understanding people you would ever want to care for your animals. Read Less

We have been going to Creature Comforts for approximately 12yrs . The staff is always friendly and knowledgeable.They have many Vets on staff. They are open 24hrs. My pets are my world and I wouldn't take them here if I wasn't absolutely positively comfortable with everything. I love this place. Read Less

We have been Creature Comfort customers for almost 30 years. They are the best! My husband is now retired Navy. He was an only child with elderly parents. When we could not make it back home to bring their pets in, the Doctors would visit the house. His parents loved it! Creature Comforts are the BEST! I love the office cats that come up and say hello to the visiting animals. Read Less

Words cannot express the dedication each and every staff member shows in the care of my furbabies.. Dr. Karin and her staff are amazing in what they have to achieve everyday in caring for they patients. I am a dedicated "family" member and will never take my babies any place else! Read Less

SCHEDULED EMERGENCIES?? I called about an emergency with my dog ripping his lower abdominal stitches out around 3 p.m. on a Sunday afternoon following a neuter 4 days prior. The stitches were supposed to stay in for 10 days. The dog chewed through 3 Elizabethan collars and one inflatable collar, and then moved onto the stitches. I was met with a very annoyed and snippy receptionist on the other end of the phone and was told she had no idea if he (my dog) could be seen the same day but I could come there and wait. I was supposed to make an appointment for emergency. WTF. I have never scheduled an emergency. Have you? "Yes, I'd like to schedule a ruptured spleen next Tuesday." After calling Barton Heights Emergency Vet Clinic, my dog was seen and cared for within 20 minutes. I will NEVER bring any animal to an office unwilling to take on an emergency case...NEVER. Simply writing about the experience makes me seethe. Read Less

I'm thankful these folks are still around. It's been years since I've been there because I moved away from the area, but they were my main vet service for quite a long time. That relationship was rekindled Saturday when one of my cats had an emergency. The folks put Tuna in an apartment, got her an IV, put her on the meds she needed and when I went to see her this afternoon she felt so good that she actually completely ignored me in favor of eating. That's pretty normal cat behavior and it was awesome to have Tuna ignore me again. I can't even tell you folks how relieved I am that Tuna has made it through and it sounds like the Drs. here have got a pretty good handle on why her health has been declining and have an action plan for her. I'm going to go see her again tonight and I'm hopeful that she will be coming home soon. If you're on the fence, this is the vet to go to. It's a longer drive for me now that I don't live nearby, but I'm probably going to switch back to them as my main vet since I feel like Tuna's decline could have been predicted and wasn't by the vet she was seeing this last year.Read Less

Maggie (Jack Russell)passed away this Friday-10/14. She rudely will be missed. Your team also too care of her "big brother"Lynryd",a( Chocolate Lab. )Never could as for the best companion that an owner could have. I thank the support of everyone involved taking care of the family. Read Less

Our 13 year old four footed furry child - Hannah - reached the end of her time with us. A friend, who was recently in a similar situation, recommended Dr. Krier to us. Suffice it to say she guided us through the time with great empathy. She assured us that we (including Hannah) were not alone and removed any doubt we had. Thus enabling us to focus on Hannah and give vent to all the emotions appropriate to the "end of life" of a loved one without concern for the procedure nor the aftermath.Read Less

I'd like to thank you guys for helping me when I brought my kitten in. Even though he didn't make it I know you guys and the doctor tried very hard to save him but unfortunately there wasn't much to be done. When Dr. Jeon told me what was going on he saw tears build up and immediately opened his arms and let me cry on his shoulder which meant a lot to me. I really appreciate the staff being so kind to me and letting me stay with Liam as long as I wanted and also for helping me with making decisions on what to do afterward. Even though it was heart breaking and a really emotional day you guys made it a little better. Read Less

Our regular vet near our house isn't open after 5. Creature comforts, thankfully, is open 24 hours for emergencies. The vet techs and vets are so caring. More loving than people Drs. I read the bad reviews and although I feel sorry for their loss, death happens and people are always looking for someone to blame. I am grateful they are open after typical hours. So should anyone who had their animal seen. We all know health care costs money and that includes your pets. If you complain about paying for your animal's visit-why would you go to a vet? People need to be realistic. We had a wonderful experience here. Read Less

My family has been using CCVS for years, and have never had a bad experience across many pets. I moved out of the house and had a life of my own in Philadlphia, which included a spoiled German shepherd. When my girl needed a major surgery, the price quoted to me in Philly was outrageous, and was cost prohibitive. I called CCVS and inquired about whether they did the surgery we needed, and they had. Dr. Karin and her staff were amazing!! Addie ended up needing an extra night in the hospital due to excessive bleeding from a complicated and delicate surgery, and they kept us informed and updated the whole way. I couldn't have asked for better service, dedication, and professionalism from my experience. Prior to the surgery, Addie required antibiotics several times yearly due to infections, and since surgery, she's been infection free for almost 2 Years! Thanks to Dr. Karin for what she and her staff have done for my animals, but also for the animals you take in and care for along the way that have been abused and mistreated.Read Less

I have zero idea why I see some really hurtful, horrible reviews on CC. I see lies and  exaggerations. I was there today with my Kitten  ( a stray) and I had been concerned about her all night.  I called CC that night and they were so accommodating and really felt my pain. They gave me an appointment immediately the next day. I'm originally from NJ, my husband and I just moved here and we're so overjoyed we found CC for all our animals needs. Needless to say Dr John was amazing , he's kind and explains everything. My Kitten checked out with a clean bill of health. The usual deworming meds were prescribed with a very reasonable rate including first time visit. The girls at the front were all great and felt my pain when I was upset  ( when I really had no reason to be). I'm THE MOST PICKIEST person when it comes to who handles my animals.  With all this being said , I WILL RETURN to CC with my 4 cats and German Shepherd puppy when he arrives. Trust me folks I'm as soft as a pumis stone  ( lol) and when it comes to animals? I TELL THE TRUTH about any experience I have good or BAD.  Definitely trust them, coming from me, MEANS A HELL OF A LOT. best wishes to all your fur babiesColleen Read Less

Really good with my two cockatiels. Had an emergency with heavy metal poisoning. Got me in as soon as possible. Let his mate stay overnight with him for treatment. Very friendly service. Reasonable pricing too. Read Less

I happened to find a stray cat ( dead of winter ) that was skin and bones , but was so eager for affection it jumped right in my arms . After feeding it for a few days , the food made her gain a little more weight , but I could NOT keep this cat . I desperately called so many places . long story short , they took me right away 9 pm at night , and assured me that the cat would be okay. I named her lucky . She was an all black with a little white in her chin. shea probably about 4 now . I wonder if she got adopted ? Anyway , they did a great thing for a cat that was abandoned . Read Less

Most of the reviews seem to be a few years old.... so I can't attest to how it used to be... but I was there several times in 2015 with my pups and let me tell you, I LOVE Dr. Abby G. I recently moved out of the area and am so sad to have lost such an amazing vet. She didn't hesitate to get on the floor with Keisel or Sasha and she made them feel so comfortable. They were much less stressed than normal because of her approach and personality. The vet techs and front desk staff were also very accommodating and polite. Dr. Abby helped me fight off stupid food allergies that plague my boy and gave us a protocol that was easy to follow and very helpful. She is so knowledgeable! I also wish we could have been friends in real life too because she just seemed like she is an overall awesome person. Read Less

Dr. Karin is the most wonderful and all-around knowledgeable Vet we have ever dealt with. She is definately in practice for the animals and NOT the money. Our one dog, Nero, was very sick with bad back and a heart condition. They always treat our animals like their own. Dr. Karin improved his quality of life so drasticly that he was able to walk normal for the first time in a few years, and after thousands of dollars of back surgery at a "specialist" in Red Bank, NJ... When Nero passed, the staff were so attached to him, they teared up with us. Dr. Karin!Read Less

Unfortunately, I had to put down one of my leopard geckos, Bender. My mother and I went. I was to distraught that I stayed in the car. Everyone there had such Kind words to say. Bender was a rescue that didn't make it. The staff at creature comforts made sure that when Bender went, he went in peace. I want to thank them, and give them a five star rating for making my bad experience a little better. With their knowledge and their care, you cannot go wrong, Creature Comforts is the best veterinary service in the area. Read Less

So far so good! I brought my Parakeet to Dr. K. with a very concerning, massive, bleeding growth on his breast area. She quickly diagnosed his condition and provided me with medication and additional care instructions. Having owned Parakeets for over 15 years, I know that they are extremely delicate and rarely recuperate from illnesses - especially something on this scale. In the few weeks it has been since my bird's initial visit he has dramatically improved and I am convinced he will fully recover thanks to Dr. K's avian expertise. CC's prices are VERY reasonable compared to other avian facilities in the area and I feel both my pet and I have been well treated. Kudos! Read Less

Extremely disappointed in the service.. I was in an emergency situation with my dog and I believe they take complete advantage of you when you are in that situation. They did multiple tests with out my consent. The estimate after they knew what was wrong was 611.00 low. 688.00 high.. It ended up being 1250.00 for an extra night stay... The staff is absolutely miserable. Of course they were short staffed if you do not have enough staff and can not provide quality care then refer people elsewhere. Idint just keep socking the inflated bills to people.... I think it is a money racket, I read many reviews and they held up to their pathetic service... Never never again I would never recommend them to my worst enemy. Read Less

This is the worst veterinarian practice. The service at the front desk is rude and clueless about customer service. When they performed a biopsy on my dog they NEVER gave me the results for a test I specifically paid for. I made numerous attempts to get the results and was constantly put off. Every call I made to the office was treated as though I was bothering them. The entire staff needs training in Customer Service. Read Less

First of all I would like to say all the Doctors in this office are great.  Dr Dan and Dr Karin are two awesome vets .. Not only did they save my dogs life once but they saved her life more then once and I am eternally greatful to them. My dog was near dead and was diagnosed with Anemia with a blood transfusion and medication and the medical team working so hard to save Mistys life I thank them enough for all that they did for me. Misty is improving daily and it's all because of the great staff at Creature Comforts Veterinary Services. . Read Less

I was surpised to see such a low rating here for CC.  I have been taking my pug here for 12 years, since she was 6 weeks old. She had a congenital hipdisorder fixed at 6 months by Dr Karen who was trained in orthopedics.  They recently found a mass in her chest while she was there for a few days. Dr Abbey was truthful and so kind. We went to visiting hours and the staff was informative and caring and would do anything to make us feel comfortable. The support staffers are always nice and efficient. Cost of care is lower than the vet in Pen Argyl who is closer to me. Since they are open 24/7 they will help you when you need it. I did not give CC a 5 because it is poorly set up with small lobby, waiting room and exam rooms. It is not aesthetically pleasing and you sure can tell they have been treating animals constantly. The chaos reminds me of Noah's Ark or Dr Doolittle though.PS. The pug is alive and well! Read Less

I have four cats and so far have been to three veterinary clinics: Jonas, Brodheadsville, and Creature Comforts. This one is not only the most expensive, but they care more about getting you in for more money, than actually caring for the cat. I have never had a vet that was less helpful. The women were extremely rude over the phone and really didn't care to help in the situation I was having. When you have a cat with repetitive issues and the issue is known after several tests and hundreds of dollars, I have never had a vet that was unwilling to try another medication without an additional $100+ visit. I have switched back to Brodheadsville where I have never had an issue  ( simple switch the CC because I moved closer), and I would never recommend anyone to creature comforts. The service is terrible. Read Less

There is NOTHING comforting about Creature Comforts! Its a horrible vet and its  horribly expensive even on vet standards. They charge 700 dollars for a spay. That's nearly a thousand dollars. Plus when we took a feral cat there to be treated, they charged us for a neuter, saying they went ahead and neutered him. A year later we had to take him to another vet and guess what? They NEVER neutered him! When in their waiting room, an elderly dog was taken back to get his nails clipped. The poor dog came out and his claws were bleeding all over the waiting room floor. The staff wouldn't clean up the blood and a person in the waiting room had to. Plus a cat is always wandering around the waiting room and that can be a problem for people with dogs who come in. Also the staff are very rude and even gossip in the back as I've seen them. If you love your pet DON'T go there! It's a HORRIBLE place with poorly trained staff and its also a money racket. Also there were things that went on that made me question how these vets ever got their licenses. Read Less

In response to the other review, i have had an entirely positive experience with Creature Comforts.  My cats have been patients of Creature Comforts for about three or four years.  My old beloved cat did pass there, but it seems like he had cancer & Creature Comforts provided him with good and kind care during the final stages. My current cats go To CC.  Dr. Dan fixed my male cat's Stomatitis.  The poor boy could barely eat anything before surgery as the disease kept his gums infected.  After surgery, he's goofy, playful and a bit chubby.  So he's healed.  thanks to Dr. Dan!!!!!Dr. Abby has been working with my sickly little cat boy Teddy.  Dr. Abby is very patient & sweet.  I'm confident that she will get Teddy (who came from a hoarding situation) in good shape.A few notes about CC.  There is a little cat named Dumpette who was "dumped" by some cruel people into a dumpster.  Creature Comforts accepted her as a potential adoption csndidate, but she has health problems.  She requires special medical care and now lives at CC.  She is the semi-official host of the business.  She's a real sweetly.It's a bit crazy sometimes as the building's physical layout (former post office) isn't ideal for a vet (and they are extremely busy).  Its a basic vet in that regard-not a spa with high overhead and higher fees.  It's just a active vet business and  being a 24 hour per day hospital in itself creates some chaos.  Dr. Karen is the owner and very nice.   She also has a great sense of humor.  All of the vets, techs, and staff have been uniformly kind.  The best part-besides excellent care for my animals-is that prices are very, very, reasonable.  Love y'all!!!! Read Less

I am writing this review solely because I want to prevent another disaster and animal suffering or death caused by their inability to follow procedures and keep sanitary conditions for their patients. this place should be shut down and severely fined and all employees (not just the vets) should loose their license or ability to work with or near animal. As a medical professional of any level you have the responsibility to report unsanitary conditions especially if you well know that these practices have lead and continue leading animal to suffering and death, my dog contracted a severely resistant to antibiotics strain of e-coli post her surgeries there. She was released home with swollen legs and bleeding wounds which started to open up the next day to the point that I was seeing the metal plates they have implanted as well as her tendons (I am not exaggerating here being a medical assistant I am quite accustomed with wound care)!!!  I found my dog in unsanitary conditions post double ACL surgery, and took her home as  I knew I was more capable of caring for her than any of them! My dog was not even wearing an e-collar and was left to lick her wounds post-op! They are incompetent, uncaring and most of all negligent and this needs to be stopped!!! My dog has since been cared for at another facility and has undergone multiple surgeries and treatments and is still on antibiotics that I administer in form of injections 3 times a day. Its been over three months post surgery and she is not 100% and most likely will never be but at least she is still with us. I am calling everyone to action. Lets put a final stop to their un-humane practices!!! Please feel free to contact me via email: [email protected] get together and do something about this!!! WRITE TO ME!!!! Read Less

WORST PLACE EVER!!! DO NOT bring your pet here if you love your pet. They killed my dog! They did surgery on a dying dog..ALL THEY WANT IS YOUR MONEY, they have no regard for your pet. The building is Small and way too many people involoved and no one knows anything. I watched one tech take food from one dog and give to another. They have no heart and are all about your money. I was warned day one from the lady in front of me, she turned to me and said ...Take your dog someplace else. 2000 dollars later and they still dont know whats wrong with my dog. she said take your dog and run. I wish I would have listened. Maybe my dog would be alive today. ALSO I stressed the fact that I was unemployed and if I did what they said would my dog survive. they assured me he would. he was put down a week later. THEY MISSED CANCER after putting him on all sorts of meds. Doing emergency neuter which had MAJOR complications and then sending a dying dog home because he would not eat or drink. THEY ARE HORRIBLE!!! DO NOT take your beloved pet there!!!!!! Now they are threatening me with court because I still owe over 800 dollars and already paid 1200 for a dead dog. They are charging 18% interest on the unpaid bill! take me to court Losers because I have everything that will prove you screwed up! my dog was in stage 4 kidney failure when you insisted he needed surgery or he would die. But 2 weeks later your tech comes in the room and says..OH SORRY WE MISSED CANCER...yeah if you value your pet and your money GO SOMEPLACE ELSE!!!!!!!!! Read Less

If you love your pet, you will not take them here! I went there on a Saturday evening when my dog was having problems. First thing I notice was the horrific smell of urine, next, cats roaming through out the waiting room, without owners. I waited forever, which wouldn't have been a problem, but when the vet finally saw my dog; she prescribed a medicine which he had a bad reaction to in the past. When I asked her to give him a different medicine she refused and began yelling at me, after I explained myself again, and she would not back down, I left. The following Monday, I took my dog to my vet; she told me that I had done right in not giving that medicine to him, and that with that medicine he could have died. Also since I went as an emergency patient all she had to do was stabilize him, which he was. DO NOT GO TO CREATURE COMFORTS! Read Less