Barton Heights Veterinary Hospital

This is the worst place that has ever existed. I went in because my dog was sick and was not doing well for a couple of weeks. He was peeing and throwing up and was acting out of the norm. I took him here because there was no other places available. They charged me a fee over $100 to see him immediately. After we were seen they took him for test and came back and said he had ABSOLUTELY nothing. They charged us $800 for those exams. After the doctor, a real jerk, said he can do a urine test or head scan. All they wanted was more money. Turns out we took him to another vet and MY DOG HAS KIDNEY FAILURE AND IS DYING. These people are LIARS. They are a bunch of fraudsters and just wanted the money!!!!!! Read Less

Never again will I come here! When you tell them the impact sounded like a car hit your dog her face is cut open her eyes rolling back in her head her body is twisted and her back is arched all they did was x-rays to tell me her back wasn't broken! Here I am two days later in my veterinarian's office verifying head trauma and internal bleeding! Thank you Corporate America for making veterinarian hospitals like this! I don't even want to give them one star but if I don't they won't post this to warn you all! Read Less

VERY compassionate vet and staff! I had to take my elderly cat here last minute as an emergency. My cat had to be humanely put down, she had suffered sudden seizures for the first time in her life the night before, and it left her brain dead. I didn't want her to suffer anymore. I was originally taking her to my regular vet, but the road to that vet was closed and I couldn't find another route. My cat was still alive, but completely limp and brain dead. Not only was Barton Heights willing to see us despite the last minute situation, but they were EXTREMELY kind and understanding. The fee was very fair and cheap, they gave me a free Paw Print mold and casket for my cat, with her name on it. Highly recommend them! Read Less

This place is absolutely amazing. Had to take three dogs in at midnight for a raisin emergency and they were friendly, informative, kind and they even followed up with us weeks after our visit to check in. Truly truly loved our experience here Read Less

It's really a shame I have to give you guys a star to be able to leave a review because you don't deserve any. You guys are responsible for my dog passing away. Because of your doctors negligence my dog died. No one gave him the correct treatment or even cared enough to try to save him. You had no problem taking our money but had a problem with proper treatment. I am early into my pregnancy and this has been nothing but stress and aggravation for me and I can promise you this won't be the last you hear from me! No one go to Barton Heights they will kill your pet! “Dr.” Wentz is not only rude but extremely arrogant and does not care about animals at all. The only time he seemed to care during our phone conversation was when I asked for his bosses phone number. He started to stutter and told us to get a lawyer if we aren’t happy with our service. Not once did he even apologize for our dog dying! Absolutely disgusting! Read Less

It's really a shame I have to give you guys a star to be able to leave a review because you don't deserve any. You guys are responsible for my dog passing away. Because of your doctors negligence my dog died. No one gave him the correct treatment or even cared enough to try to save him. You had no problem taking our money but had a problem with proper treatment. I am early into my pregnancy and this has been nothing but stress and aggravation for me and I can promise you this won't be the last you hear from me! No one go to Barton Heights they will kill your pet! Read Less

Been going to Barton Heights Veterinary Hospital for over 40 years and five dogs and one cat.  Can't find a more professional and friendly staff.  They also don't try to force products on you for your pet that you don't need. Read Less

Brought in a kitten that had been hit by a car (not mine). Would not look at it unless I agreed to pay the vet bill! $167.00! No aggressive treatment - just antibiotics and pain medicine. Staff were friendly. Read Less

We were on our way back home (upstate NY) on 7/1/18 from a weekend family trip in East Stroudsburg, PA when our Doberman boy overheated from exceeded temperatures. Luckily, we were with family who live in the area, are current clients and recommended Barton Heights Veterinary Hospital. My cousin drove us immediately to this hospital within 15 minutes from Penn Estates. In such a chaotic and scary situation where every second is critical we called to give them a heads up that we were on our way. As we walked through the doors Elena told us to take him right to the back to get assistance. Andy and Lisa came to check vitals and called the entire team to assist my boy. We were then sent back to the front where we met Katie to process information and Elena was with the rest of the family comforting various emotions. I tell you the entire team scheduled this afternoon worked miracles and saved my boys life. We cannot thank them enough. I would also like to thank Celeste for the evening phone updates every time I called for current status. If you are within the area and are dealing with an emergency we highly recommend. All the best to each and every one of you. —The Kelly’s Read Less

They took us as a emergency my 14 year old lab mix got sick over night we got a room immediately she was gravely ill the vet was honest to not make us pay for treatment knowing she would not make it. They were very compassionate about the process of putting her to sleep and gave us a paw print in clay in a nice leather box And sent us a sympathy letter .I was very touched. Also the place spotless clean. Read Less

Truth. This place cares nothing about your pet. All they seem to care about is your wallet, and what they can get out of it. If you care about your pet, go to any of the other fine vets In the area. Avoid this one. Read Less

They saved my cat Sonny. The bill was pretty expensive and we didnt have the money for it. They started operating on him in good faith that a friend of mine would get care credit to help with the cost. They did it knowing we weren't too sure if they would get approved or not. They saved my cats life. The staff was very nice. Very helpful during the whole thing. I will definitely go to them again. Worth every penny. Read Less

I brought my dog here who was just diagnosed with diabetes and the vets refused to treat him until we payed a few thousand upfront and told us they won't give us our dog back or treat him until we pay. I have never felt so hopeless or have never been so discusted in humanity. Read Less

I love this place! I take all my animals here. They showed me how to bottle feed my day old kittens. I almost gave up hope on my male kitten. So many people said he was too sick. Not this place. They said never give up. Read Less

A great place to bring your loved ones. Everyone from the person who spoke to me on the phone to the vet tech to the doctor were all knowledgeable and compassionate. I even received a card and a voicemail to express condolences for the loss of our Darwin. These little gestures really make a difference, as did their care for him. Thank you again, Barton Heights! Read Less

I have just returned from the Hospital and could not wait to offer a review. From the call to schedule an appointment by the courteous receptionist, to the excellent reception by the technician and the compassion, professionalism and honesty of the Vet I was totally impressed. Although the Emergency Clinic is for emergencies I will not hesitate to return to Barton Heights Veterinary Hospital. A job done well by all. Read Less

One month ago I brought my dog in as an emergency patient. Unfortunately he had to be put down but all the staff there treated us with the utmost compassion. They followed up with offers of support by mail and phone. A terrible situation was made tolerable with kindness and I'm very thankful. When the time is right for me to bring another dog into my life I'm pretty sure that Barton Heights is where we'll go for veterinary care. Read Less

We've tried a few other local area vets and were eventually referred to Barton Height; we knew right away that it is a highly professional facility known for its comprehensive and quality care. The appointment times are very punctual, and they are open 24 hours a day. All the staff are very kind to us and our pets; if you want the best ask for AJ! I would highly recommend Barton Heights Veterinary Hospital. Read Less

We went to Barton Heights for our dog on 3/21/17. His name is Butter and he's a yellow lab mix. Overall, I think I could review this place much higher if it wasn't for the rude and downright condescending vet tech we had. Let me start by saying I understand this is the care industry, customer service is not the main priority but when somebody comes in with an emergency, the last thing they want is to feel like they're being judged by a snarky vet tech. It started when I first called with the emergency. My dog was throwing up and there was blood in it so I called around and was referred to Barton Heights. I did not know it was an emergency vet clinic so I asked what the hours were and that was where her attitude began and once we eventually made it there, her attitude continued through the entire time we were there. Obviously I'm writing this review weeks later but that's how much it bothered me. My wife was already extremely upset about our dog having health issues to begin with so having to deal with this unprofessional tech made things even worse. She even went as far as to contradict the vet at the end with the amount of food to give Butter. The Vet told us to give him a certain amount of cans every day before he left and when we were brought to the check out window, the vet tech told us a different amount. She clearly had a disregard for the vet as well. The actual vet (Dr. Smith?) was great. He was extremely kind and understanding. We also called later in the night as we were worried about the amount of saliva in his mouth. The vet tech who answered then was infinitely better. If the first vet tech we had was even half as nice as the lady who answered the phone when we called back at 3 AM this would have been a five star rating. Unfortunately, I don't think we would return to Barton Heights because of the possibility that we would get that tech again. She was just unprofessional, rude, condescending, and judgemental. If you would like specific instances of how she was unprofessional, I would be happy to give you a detailed description of our interaction with her. Thank you for the service you provide, it's unfortunate that one bad apple can really ruin something. Read Less

My cat was recently seen at the emergency room here. Even though he ended up passing away, I could not have asked for a more compassionate staff. The vet that saw us was extraordinary and completely understood the difficulty of letting go of my furry friend. Dare I say, he even shed a tear himself. For once, I actually felt like a vet was looking at my pet and I as living beings, not money signs. I couldn't thank this vet and facility enough for the care they showed my pet and I. If I decide to have another pet they will certainly be coming here. Read Less

These people are amazing! We were on vacation and we had to stop because our dog was having an emergency. They took us right in and we're super nice! Our dog is feeling great! I wish we lived closer- we would use them as our vet in a heartbeat!Read Less

Barton Heights has always provided excellent services for my dog over the last 8 years. All the Doctors (Especially Dr. Ott) are well informed of Tripp's medical history, making sure his care is a well documented so if I have to see a different professional at the practice they know exactly what has been going on. I couldn't be happier with them. Read Less

We bought our cat Sonny into Barton Heights yesterday. He was going to the bathroom and in a lot of discomfort. When we got Sonny here his bladder was 80% full and had crystals in his bladder. They got the crystals that started forming out. He is now peeing on his own and is back at home. I'm so glad we bought our Sonny here. Very informative about everything. All the questions me and my fiancé had they answered very clearly. Very nice staff and very clean. I definitely recommend this place to everyone and I definitely will be bringing my Sonny back here for another checkup! Read Less

had to take two of my guys to their ER a year apart for different things... have had nothing but GREAT things to say... like someone said, you pay for what you get... the money is nothing for our puppies lives... old man had spend 16+ hours in the ER, and now hes home snoring and seems to be heading back to normal... without these people idk if he would have still been here right now... they even tucked him in like we do at home overnight... Read Less

I can Not say Enough about this veterinary hospital! They have saved multiple family members lives by being as thorough as they are with every individual situation. I could give details but it would be a novel. When we need answers they have them. If they don't (rarely) we are referred to amazing specialist. When we need the best highest quality care they provide that care and beyond. I find it odd how people post bad reviews about this hospital complaining about the cost. If these people had any idea what goes on behind closed doors in veterinary hospitals they would have a completely different opinion. The Doctors and Staff are beyond amazing and worth every penny. If you want state of the art and the best care possible for your pet then look no further. I worked years ago at many veterinary hospitals including Barton Heights. I know what happens during every part of every veterinary visit unseen by the owners from routine visits to surgeries. The sad part is that there is much less knowledge, care and companion in so many hospitals than people know. The team at Barton Heights are beyond amazing. Not only do they have knowledge, love and compassion they go beyond! Certified (licensed) veterinary technicians are monitoring your pets. The most caring Professional Veterinarians monitor, care for and diagnose your pets. All of this plus state of the art equipment (which is best for your pets) doesn't come cheap. If you want the highest quality care that your pet can receive by the Best people who CARE look no further. Our Family Loves You All and Thanks You For All You Do!!! Keep it UP :)Read Less

Very patient and knowledgeable staff. Absolutely care for every animal that enters their doors. We go there once a month with our puppy and our 6 year old black lab. They absolutely love our dogs and our dogs love going there. Read Less

We just moved in and had not yet picked a vet and then today we needed one asap. Called Banfield since that's where my dogs did their wellness care in Jersey and they recommended Barton Heights. Very clean and big waiting area, staff was super helpful and friendly and 1st time ever that a vet did not try to run up a bill on me. Very conscious and top of the line animal hospital, definitely a 5 star rating. Read Less

The vet techs and doctors at Barton Heights are an amazing group of people. They take the time to get to know you and your pet, and to come up with treatment options that fits your budget while providing the best possible care for your pet. Dr. Burch was very caring and compassionate when we had to euthanize our German Shepherd back in October, and explored every possible avenue to possibly help save Loki but ultimately determined he was too sick to save (we lost him to kidney failure at two and a half years old due to possible bad breeding/in-breeding from the person we got him from). Anyway, the way Dr. Burch and his team handled that situation showed us just how amazing they can be, and we have been taking our senior Corgi Misty there now, too. Misty's old vet was more concerned with running up the bill by recommending every possible test under the sun and used her age as a scare tactic to rope us into spending more money. Barton Heights is the exact opposite in that they present the client with an estimate on what they feel is the ideal treatment and go over every possible option before you have to pay, they are willing to work within your budget and offer health plans and Care Credit, too. Their prices are extremely reasonable, even their pharmacy is affordable, too. Because of this and their pleasant demeanor, I will not take my pets anywhere but Barton Heights from here on out. Read Less

I have had to take my German Shepherd there twice now, once on a Sunday and the other on a holiday. Was greeted both times by pleasant people. All of my questions were answered, i felt the vet was thorough and the outcome for my pooch was good both times. Definitely will recommend. Read Less

Do not take a pet in crisis here!! My cat had hepatic lipidosis - this was clear as he had barely eatien in four weeks due to stress from a move and I communicated all of this to them - yet their concern was doing an ultrasound and running tests. After two days and $1400 they sent him back home when he was still not really eating. About 2 1/2 weeks later I took him to another vet who immediately inserted a feeding tube. My beloved kitty had to be put down three days later, but had Barton Heights done a feeding tube when I was there maybe he would've survived or at least have had a better chance. Read Less

Do not take a pet in crisis here!! My cat had hepatic lipidosis - this was clear as he had barely eatien in four weeks due to stress from a move and I communicated all of this to them - yet their concern was doing an ultrasound and running tests. After two days and $1400 they sent him back home when he was still not really eating. About 2 1/2 weeks later I took him to another vet who immediately inserted a feeding tube. My beloved kitty had to be put down three days later, but had Barton Heights done a feeding tube when I was there maybe he would've survived or at least have had a better chance. Read Less

The highest quality animal care! I simply don't agree with the prices. Emergency visit is 100$ just to walk in and talk to someone. However there really is the best staff and best Dr's. Don't buy your specialty dog food here though, you will get ripped off.Read Less

I very much like the entire staff at Barton Heights. I came to them after another area vet's misdiagnosis cost my beloved cat's life. He then tried to cover up by falsifying records. I have found nothing but the utmost professionalism at BH. My five cats are well cared for. When my wife and I adopted an abandoned cat with extreme oral problems, they worked with me on the cost of making him well and pain free. That was 5 years ago and Morgan is flourishing. Read Less

what kind of person would let a dog suffer? what kind of vet would let a dog vomit blood till its dead? Ill tell you what kind. Your kind. Has greed made you that evil?that heartless to not treat a hurting dog because why?money?this wasn't I simple thing, no I would get that, my dogs been vomiting blood all day, and I don't have cash until wensday,you guys are the scum of the earth, and ill be on your fb page saying this a long time to come ,good job heartless vet, not sure how you can even sleep at night,,,,,, Read Less

Very friendly staff. I brought my puppy, Karma , there for her first visit and it was a pleasant experience for her first time and quite frankly for me as well. Again the staff is awesome and there was literally no waiting. This is my vet of choice. Read Less

We've been going to Barton Heights Veterinary Hospital for quite a few years now and often with unusual issues. They've seen us through the tragedy of Cushings Disease in one of our Basset hounds, epilepsy and diabetes in our very old, very large dog, skin cancer on the ears of our elderly white cat and treating our 5 rescues from S. Korea who came with their own unique problems, such as mange, eye mites etc. We've lived in this area since 1991 and have tried the vets that are in closer proximity. My husband and I would never think of going anywhere else. From Dr. Wharton, whom we adore, to all the other doctors that we have seen, they have been professional, caring and thorough. We receive follow up calls, quick appointments, questions answered and concerns addressed, consistently. The office is immaculate, the staff are wonderful, everyone is familiar with our pets and have a genuine fondness for them. One of the most telling comments you see in these reviews is with regard to their honesty. If there is a difficult surgery that needs to be performed, they will call in a specialist. If they believe that a very specialized form of treatment is necessary, they will tell you where to get it. Perhaps the most important thing to us is that they saw us through the loss of 3 of our pets over a short period of time with a sense of sympathy, support and empathy that you'd normally expect only from another family member. I truly felt that our loss was felt by them as well since they had done so much to help us keep them alive through their illnesses. Barton Heights is an oasis for loving pet owners who can breathe a sigh of relief during difficult times, knowing their beloved 4 legged family members are in such capable hands. Read Less

In February 2015, I took my pug to Barton Heights late in the night when he had his first seizure. I was very shaken and upset. The receptionists, veterinarian, and vet techs were very compassionate and gentle to both me and my dog. I've been there several times since he's had a rough year. He had a stage II cancerous mass removed from his lip in January and just yesterday I brought him in due to blood in his urine. Unfortunately, he has to go Tuesday to have stones removed from his bladder. I will never take him elsewhere. He usually sees Dr Worton or Dr Ott. Both of them are sympathetic, honest, and spend a lot of time ensuring I understand all aspects of what is happening. (Also, a specialist named Dr Zeltzman removed his mass since it was on a tricky area on his lip. He also called me before and after the procedure to discuss everything thoroughly). The vet techs are kind and very knowledgeable. The receptionists are professional yet also compassionate. They always call a week or so after a sick visit/procedure to check on my dog. I've always received very thorough estimates before any procedure and detailed receipts following. They make sure I know I can call to check on my dog as much as I want while he's there. They also send texts letting me know how he is and when he's going in/coming out of a procedure. I've been pretty emotional at times while I've been there and have only been met with kindness and empathy. I was very nervous during his last surgery, but I think I'll feel a bit better this time because I truly trust that they will do everything they can to help my boy. I am very grateful to them for everything they've done for us. Oh-and they also accept care credit which I'll be using for the first time on Tuesday. There's no interest if I can pay off his bill in 6 months. Read Less

On valentines day this year my family was at our weekend home in Jim Thorpe, we live on from Long Island. We had our dogs with us but have never had any reason to bring our dogs to a Vet while being away. My dog started having seizures (she has a history of seizures) and we were waiting for them to pass. Usually she has breakthrough seizures that last less than 10 minutes and we follow up with our vet within the week to have her medication levels checked. When the seizures were not stopping we started searching the internet for an emergency vet to bring her to for medical treatment. We found two that my fiancé called and he was set on going to Bartonsville based on the professionalism he heard over the phone. He was very pleased with the way the staff addressed his concerns and he felt confident in their abilitiy to treat my dog. We drove a half hour with the dog, while we were on our way I was able to begin the intake process over the phone and provide most information to make the process quicker once we arrived. The staff was very honest and caring for my dog Kasey. They gave us an estimate to leave her overnight for observation/treatment. I was very worried leaving my dog overnight somewhere that I was unfamiliar with but decided it may have been best for her health since she had never experienced seizures like these before. I called multiple times during the night and was always given prompt honest answers regarding her current state. My mom went to pick up Kasey the next morning and the price was lower than our original quote, I love the honesty, professionalism and care we received from the hospital. The hospital followed up during the week and also sent EVERYTHING to our vet on Long Island. If I ever found myself in an emergent animal situation again while in the area I wouldn't hesitate to bring my pet to Martinsville! Oh and... Kasey had an accident on her blanket while she was there and the staff made sure to wash her blanket before she was discharged home. Read Less

Awesome place!  Fantastic pet care in the Poconos!  I wouldn't go any place else.  Professional experience from when you enter the immaculately clean waiting area to when you are treated with care and respect in the examination room.  Attitudes of the staff are wonderful and caring.  Dr. Greenleaf is compassionate and caring. My dog loves going to the vet!  Worth every penny! Read Less

WARNING! Proceed with caution. "Emergency medicine" at Barton Heights Veterinary Clinic only means you will pay an increased rate for a same day appointment. You must schedule the EMERGENCY appointment in advance, whereupon you will likely be met by the one and only incompetent veterinarian on duty who is juggling regularly scheduled appointments first and EMERGENCIES last. By then, you may very well have become utterly disorientated and ripe for abuse which may leave you reeling forevermore. There needs to be a law to protect against such harm!*A reviewer commented that Barton Heights Veterinary is "a bit pricey", which is an understatement, however it is not the reason for this review.Instead it is meant to warn others that the lack of remotely adequate medical care together with an abusive veterinarian who threatened and terrorized, was an absolute VIOLATION that lives on and on! Read Less

I have been going to Barton Heights for about two years now. Today I had to take an outside cat which I been feeding to be euthanized. I felt so bad. The technician explained everything to me. She was so kind and caring to this poor cat. The vet who administered the injection was wonderful. They allowed me time to spend with the cat before the procedure. They were wonderful . I can't say enough.Janet V. East Stroudsburg PA Read Less

I came to Bartonheights with my dog Roxy as an emergency. she was at creature Comfort for 10 days, I could see that they were not helping her. The staff a at Barton Heights took us right away, Dr Greenleaf, looked at my Roxy, told me she was in bad shape, and they would take the best care they could for her. My Roxy is a dieabetic. Well she was home in 2 day.doing much better. That was 2 years ago and Roxy is doing great. I tell everyone I meet that has a dog to go to Bartonheights Vet hospital. They saved my Roxys life. I went to Creature Comforts for 8 years and they almost killed her. I can never thank Bartonheights enough for saving my baby girl. Read Less

Terrible from the techs to the vet. I came in with my sick dog to get her treatment that she needed. I spent a good 2 hours before my dog got any treatment at all because the most important thing to them was money. From the point we walked in that is the only thing they talked about and that were concerned about. The vet knew my dog wasn't going to make it through but tried everything in his power to make me pay for her to be hospitalized. I went to a different vet after the fact and told the vet the dogs temp which was low and other symptoms and they said that my dog didn't have much of a chance. These people were dishonest and greedy and looked for money first and not the health of my animal! I hope that the "dr." finds something else to do other than treat sick animals. The Dr. was unprofessional and he definitely was unhelpful.Read Less

We brought our 4-month male corgi Arlo because of him suddenly started limping and we couldn't understand what had happened to him. Dr. Helen Crabtree examined him, found nothing serious, but offered an X-ray ($200+) and confirmed that it was nothing broken or twisted. After that she prescribed a pain relief medication and one of her staff injected it in Arlo's mouth. Neither Dr. Crabtree, nor any of her personnel said anything about side effects that this medicine might caused to a 4-month puppy. We brought him back home and two hours later a vomiting and severe diarrhea began. He became so weak that we rushed back to the hospital and Dr. Amy Smith helped Arlo to stop vomiting and getting dehydrated. Thank you so much, Dr. Smith! I firmly believe that Dr. Crabtree didn't do her duties properly and professionally that subsequently caused our little Arlo suffering from vomiting and degradation. I will never be able to put my trust in this hospital again. Read Less

I find all the staff that I have dealt with at Barton Heights to be extremely friendly and helpful. I went to Creature Comforts for many years, my cat died there from neglect. I tried 2 other places for my rescue with no luck. They are open 24/7 Read Less

The staff at Barton Heights are very rude and the night dr (an older woman) has no idea what she is doing. We brought our 10 year old maltese in at around 11pm last week when she was twitching and falling over. They stood over us while we signed the consent paperwork so that they can bill us and the Dr ran an xray and blood panel. The Dr. had difficulty reading the x-ray and she said "I have no clue what is wrong with your dog". She gave me pain killers and gabapentin. I had to take my dog home when she was clearly sick. When I got home I decided to google the symptoms and came up with vestibular disease. I called the vet back to inquire about this and they said that that diagnosis was included in "other". I then asked why they gave me the wrong medication and she said nothing. I called another vet the next day and he told me it could be vestibular disease just by knowing the symptoms. I called Barton Heights back and asked to speak to someone higher up than the vet I saw. Dr. Wentz returned my call and was unknowledgeable and rude. I explained to him everything that transpired and he said that my dog did not have vestibular disease because it does not cause twitching or falling over. When you do a simple google search, this is exactly what it causes. All the stress from getting the wrong diagnosis and medication, caused my fianc to go into preterm labor at 34 weeks. The only thing I asked Dr. Wentz for was a refund of at least the exam fee and medication since they gave us no diagnosis and the wrong medication. He was rude and abrupt and said he would do nothing for me. I do not feel that paying $592 for no diagnosis and getting the wrong medication is right. Read Less

I can't say enough good things about Barton Heights. I started taking my Boston Terrier there when he needed to be neutered and had a "complicated" anatomy. At that point I had tried two different local vets and honestly, I got the heebie-jeebies from the other vet's offices...dirty, smelly, crowded, and the vets were gruff.BH was SOOOOO much better. Huge, clean, waiting area, the vets truly run it as a medical practice. The vets and staff are friendly, caring, and most importantly, supremely competent. They handled his procedure no problems, and his regular care for the next 4 years.Then, my poor little Boston was mauled by a pit bull. I am convinced Dr. Wharton saved his life. My dog had deep puncture wounds across his groin, stomach and side...Dr. Wharton stiched, sutured and installed drains...and a few weeks later my dog was back to his old self.The only downside is the expense...BH is more expensive than most local vets, but I believe in this case you truly get what you pay for. I won't take my dog anywhere else. Read Less

This veterinary office gets no stars !!!! It's all about the Money !! Money !! Money !! Brought my cat there with a urinary block the cat was in pain. They gave me an estimate of $2,700.00 ridiculous !! I felt cornered as my cats bladder was very full and they said it needed to be drained ASAP !! Or it would burst. I had to deny X-rays bloodwork and other medical treatment just to bring the bill down to 1,500!! I felt so bad for my cat and the vet said 1/2 down NOW !! Or we can't treat your cat What !!!! They are really all about the money. Left my cat there for 14 hours then picked him up and transported him myself to my own vet. My vet charged me 185.00 to treat my cat !!! DO NOT GO TO BARTON HIEGHTS ANIMAL HOSPITAL!!! RUN AWAY GO TO ANY OTHER VET OR YOU EILL HAVE TO SELL YOUR HOME TO PAY THE BILLS !!! Read Less

I had called about 7 yrs ago when my golden was having breathing problems. it was 4th of July, so I did expect to pay holiday fee. Instead I was told I wasn't a patient of theirs so they couldn't see me. They were the veterinary on called for that holiday. I then tried my vet, left a message and within 5 min. they called me back and met me at their office. This was the Brodheadville Veterinary Read Less

We have been bringing our two labs to Barton Heights for the last few years. The staff is courteous and nurses are very helpful. The lobby area is open and clean. Dr. Greenleaf is our favorite vet. She takes the time to explain and answer any questions we may have. Read Less

I wish I could give Barton Height negative stars! After being clients for over 5 years we brought our sick kitten in on Sunday for an emergency visit and cannot believe the horrid, uncompassionate way we were treated! Dr.Franklin was rude, inconsiderate and went even so far as to lie to my husband. My baby needed surgery to save his life. They quoted us $3900 and refused to do the surgery without payment upfront. I don't know about you, but I do not have easy access to nearly $4000 on a Sunday night and my baby ended up losing his life! DO NOT TAKE YOUR ANIMALS HERE! They do not care about the animals, only extorting you for every dime you have! Read Less

The staff at Barton Heights love animals (and people!) and are a joy to deal with. The docs and techs are terrific, smart, responsive and caring. I've been going there for 15 years- wouldn't change my vet for anything! Read Less

This place is terrible. After my experience with Barton Heights, I would never trust them with a beloved pet. They are completely overpriced, cold and unfeeling, and the doctor that I dealt with s incompetent and misdiagnosed my cat twice and apparently doesn't know how to read a sonogram. My cat was vomiting excessively and she was having seizures. First, the doctor misdiagnosed her with FIV, and I left devastated because he never bothered to tell me that a previous FIV vaccination would always indicate a false positive result. After many visits there and one wrong diagnosis after another, the doctor did a sonogram and told me that he didn't find anything in her abdomen. He told me that he did a very thorough and extensive ultrasound and that there was no evidence of cancer and that I should have an MRI of the brain done to check for a possible tumor. Five days later, I took her to a different vet that preformed the same sonogram, and, lo and behold, she has intestional lymphoma that had spread to her liver. I'm not a doctor, but I would find it highly unlikely that the cancer would not show up on the previous sonogram.  Her prognosis is still bleak, but I wouldn't have spent $2000 on the MRI if the "doctor" had been competent enough to find the cancer with his "high tech equipment" in the first place, not to mention the additional $1600 that I threw away by going to this practice in the first place. Not to mention that when I called to speak to the "doctor" about this, he became irate, told me that I had two minutes, and then hung up on me. The practice brags about their "state of the art equipment," then Dr. Sean Ott told me that their equipment is outdated and that is why he read the sonogram wrong, so which is it?  Apparently, your money is not going to fund the "state of the art equipment." Rather, it is funding their annual staff Christmas party at the Stroudsmoor Inn.  You can see the photos on their Facebook page, if they don't choose to take it down now by virtue of my review. Buyer beware; this is the worst vet that I have ever been to. Read Less

This place is terrible. After my experience with Barton Heights, I would never trust them with a beloved pet. They are completely overpriced, cold and unfeeling, and the doctor that I dealt with is incompetent and misdiagnosed my cat twice and apparently doesn't know how to read a sonogram. My cat was vomiting excessively and she was having seizures. First, the doctor misdiagnosed her with FIV, and I left devastated because he never bothered to tell me that a previous FIV vaccination would always indicate a false positive result. After many visits there and one wrong diagnosis after another, the doctor did a sonogram and told me that he didn't find anything in her abdomen. He told me that he did a very thorough and extensive ultrasound and that there was no evidence of cancer and that I should have an MRI of the brain done to check for a possible tumor. Five days later, I took her to a different vet that preformed the same sonogram, and, lo and behold, she has intestional lymphoma that had spread to her liver. I'm not a doctor, but I would find it highly unlikely that the cancer would not show up on the previous sonogram. ?Her prognosis is still bleak, but I wouldn't have spent $2000 on the MRI if the ""doctor"" had been competent enough to find the cancer with his ""high tech equipment"" in the first place, not to mention the additional $1600 that I threw away by going to this practice in the first place. Not to mention that when I called to speak to the ""doctor"" about this, he became irate, told me that I had two minutes, and then hung up on me. The practice brags about their ""state of the art equipment,"" then Dr. Sean Ott told me that their equipment is outdated and that is why he read the sonogram wrong, so which is it? ?Apparently, your money is not going to fund the ""state of the art equipment."" Rather, it is funding their annual staff Christmas party at the Stroudsmoor Inn. ?You can see the photos on their Facebook page, if they don't choose to take it down now by virtue of my review. Buyer beware; this is the worst vet that I have ever been to. Read Less

This place is terrible. After my experience with Barton Heights, I would never trust them with a beloved pet. They are completely overpriced, cold and unfeeling, and the doctor that I dealt with s incompetent and misdiagnosed my cat twice and apparently doesn't know how to read a sonogram. My cat was vomiting excessively and she was having seizures. First, the doctor misdiagnosed her with FIV, and I left devastated because he never bothered to tell me that a previous FIV vaccination would always indicate a false positive result. After many visits there and one wrong diagnosis after another, the doctor did a sonogram and told me that he didn't find anything in her abdomen. He told me that he did a very thorough and extensive ultrasound and that there was no evidence of cancer and that I should have an MRI of the brain done to check for a possible tumor. Five days later, I took her to a different vet that preformed the same sonogram, and, lo and behold, she has intestional lymphoma that had spread to her liver. I'm not a doctor, but I would find it highly unlikely that the cancer would not show up on the previous sonogram.  Her prognosis is still bleak, but I wouldn't have spent $2000 on the MRI if the "doctor" had been competent enough to find the cancer with his "high tech equipment" in the first place, not to mention the additional $1600 that I threw away by going to this practice in the first place. Not to mention that when I called to speak to the "doctor" about this, he became irate, told me that I had two minutes, and then hung up on me. The practice brags about their "state of the art equipment," then Dr. Sean Ott told me that their equipment is outdated and that is why he read the sonogram wrong, so which is it?  Apparently, your money is not going to fund the "state of the art equipment." Rather, it is funding their annual staff Christmas party at the Stroudsmoor Inn.  You can see the photos on their Facebook page, if they don't choose to take it down now by virtue of my review. Buyer beware; this is the worst vet that I have ever been to. Read Less

I know alot of reviews you may read say that this place is all about the money, but I believe its well worth it and you get what you pay for. Before I started going there, I brought my two cats to another hospital in the area to be spayed and declawed. Amazed by the very low price, I had the surgeries done. When my cats came home, they were very miserable and uncomfortable. I was not sent home with pain medication. A few years down the road, I had my other cat spayed and declawed at Barton Heights. I saw on the estimate i was given that she would go home with pain medication, antibiotics and a special litterbox. I was very pleased with how she was treated. Needless to say, I continue to go here. All the staff seem to love animals and doctors are very knowlegdable. Great place and worth the price! Read Less

Very over priced.  They care much more about taking your money than caring for your your pet.  We took our dog here for an emergency call on a Sunday because our vet was closed.  $40.00 emergency charge?  No big deal.   But it added up quickly from there, and ended up being $300.00 more than our normal vet would have charged for the same services.   It is infuriating when people rob you blind because they prey on your love for your animals. Read Less

while this place is clean, i'll give them that it's a complete rip off otherwise! made an appt for our dog, whose right side of his face and eye was swollen shut out of the blue overnight. he had no prior signs of anything wrong with him the night before. we get there, the dr. barely opens our dogs mouth and says it's an abscess and they need to anesthetize him and do xrays and "explore" his teeth, cost=$1,300, needless to say we left. made an appt for later in the day at Blakeslee vet and as soon as the dr. walked in the room he said "something bit him", examined him and concluded it's a spider bite! $70 total for an office visit, steroid shot and take home meds, that's a huge difference from the $1,300 that Barton Heights quoted and wrong diagnosis to boot! please don't go to this place, go anywhere but Barton Heights! Read Less

while this place is clean, i'll give them that it's a complete rip off otherwise! made an appt for our dog, whose right side of his face and eye was swollen shut out of the blue overnight. he had no prior signs of anything wrong with him the night before. we get there, the dr. barely opens our dogs mouth and says it's an abscess and they need to anesthetize him and do xrays and "explore" his teeth, cost=$1,300, needless to say we left. made an appt for later in the day at Blakeslee vet and as soon as the dr. walked in the room he said "something bit him", examined him and concluded it's a spider bite! $70 total for an office visit, steroid shot and take home meds, that's a huge difference from the $1,300 that Barton Heights quoted and wrong diagnosis to boot! please don't go to this place, go anywhere but Barton Heights! Read Less

A bit pricey, but probably worth it. They have state of the art equipment and good staff. The staff has changed up a bit from when I first started going here, but I feel confident in my kitties' vets. There are cheaper places you could go, but will you get everything I pay for here? Don't know? Read Less

I have a guinea pig, my parents have two dogs and my brother has one dog. I would not take my family pets to any place other then Barton Heights. They are always professional and always clean. The place looks like an actual doctor's office and the staff is knowledgeable and friendly. I recently, had a problem with my little guinea pig, they took the time to call me, to ask about her condition and did not do any unnecessary tests or treatment, thanks to them, my little girl is happy and healthy again. My parents have a 17 year old poodle who they take there on a 6 month basis at the vets request, and she still acts like a healthy pup thanks to them. Barton Heights is the best in the area and would recommend them a million times over. I can not say enough good things about this place! Read Less

My husky was sick and had to be put to sleep. She was on my deck and could not walk, whenever we tried to get her in she would snap at us. It was Christmas weekend, I was on the internet and the phone for 4 hours. I called Barton Heights Sunday Morning. They told me to bring my dog in, but I couldn't. Debbie who works at Barton Heights, called me often during the day to see how my dog and I were doing. When I told her that I could not get anybody to come to my house for my dog,she told me that she would call me back. When she called me back she told me that the doctor would stop on his way home and come to my house and put my dog to sleep. Mind you, the first time I called Barton Heights was on Sunday, they never saw my dog before. I couldn't beleive that the doctor would come to my house on his way home to take care of my dog. Even though we had to put my dog to sleep, I could not thank Barton Heights enough for going out of their way, THIS IS TRULY A PLACE THAT LOVES ANIMAILS, Thank you!!!!!!! for taking care of my dog, again even though I lost my dog, I cant beleive how you people cared for my dog and me, for a place to keep calling me to see how we were doing shows that you have a heart.Once Again, Thank You.Mr. Anthony J. Regan, Sr. Read Less