My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea... Read More
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, “Oh my God!” Dr. Baeza said, “Don’t worry ma’am this is the fastest way for us to towel them.” I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, “He’s fine.” He wasn’t… Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver’s mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I’ve ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful. Read Less