Street Road Animal Hospital
Trevose, Pennsylvania
Reviews
Dr. Lori Hart
25 May 2019
REPORT
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea...
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, “Oh my God!” Dr. Baeza said, “Don’t worry ma’am this is the fastest way for us to towel them.” I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, “He’s fine.” He wasn’t… Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver’s mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I’ve ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful.
Dr. Lori Hart
25 May 2019
REPORT
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea...
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, “Oh my God!” Dr. Baeza said, “Don’t worry ma’am this is the fastest way for us to towel them.” I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, “He’s fine.” He wasn’t… Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver’s mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I’ve ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful.
Lori H.
25 May 2019
REPORT
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea...
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, "Oh my God!" Dr. Baeza said, "Don't worry ma'am this is the fastest way for us to towel them." I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, "He's fine." He wasn't... Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver's mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I've ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful.
Alexa T.
21 Feb 2019
REPORT
I took my 32 year old Macaw, who I have had since he is eight weeks old, because he was in respiratory distress. I didn't think I was going to be taking him home. Dr. Baeza works wonders. He spent thr...
I took my 32 year old Macaw, who I have had since he is eight weeks old, because he was in respiratory distress. I didn't think I was going to be taking him home. Dr. Baeza works wonders. He spent three nights there and is now home with me. The hospital is clean, has state of the art equipment and both knowledgeable and friendly staff. I got daily phone calls on his condition. I was able to visit and spend time with him and take in his favorite foods. I would definitely recommend!
J G.
15 Feb 2019
REPORT
This was my first time going to this hospital. I have other pets but decided to bring my rabbit there. The only reason why I decided not to go to my regular vet hospital was because they don't spay ra...
This was my first time going to this hospital. I have other pets but decided to bring my rabbit there. The only reason why I decided not to go to my regular vet hospital was because they don't spay rabbits. When we first got our rabbit, we inquired a few months ago at our vet. They actually referred me to this office and said Street Road spays rabbits. The cost was too high, but we decided to confirm the gender of our rabbit since we were told that sometimes the pet store can be wrong if you adopt them really young. She was about 3 months old at the time. Fast forward, months later, I finally end up making an appointment nothing related to a spay here. If they spay rabbits they must specialize in them so Ill try them to confirm her gender and there was an issue with her nail.I arrived 10 minutes early to my appointment and was not seen by the vet until 50 minutes later. The front office was clean and they had televisions. There were 4 people in front of me. One of the nurses or assistants who was in the room with me as you read on, looked at who had to be seen, and said she didn't realize they were that busy because she was expecting to rush out. My appointment was rushed. We were put in one room and they still had the image up of a dog bloody puss nose on the screen. It was disgusting. We were moved to a different room since they needed to weigh her with a small scale. I told the person when I made my appointment the reason for the exam. To check her gender and to look at her nail since it was split. I told the person who put us in the room the same thing. The doctor and 2 other people came into the room. He didn't seem to know why I was there which is annoying to explain it again since it was on the paper or chart. He checked to see if she was a boy or girl. He asked the one assistant next to him what she thought. She said seems like a girl to me and he agreed. I'm not sure if she was a intern.They clipped her nails. The rabbit pooped on the other assistant hand (the one who referenced how crowded it was a few paragraphs ago). 1 hard pellet if you don't have a rabbit. She called her a "brat" multiple times after that. I felt that was unprofessional and not funny. They did a good job holding her since one said she was "hoppy" and rabbits do hop...Next, he listened to her heart and said she was a good bunny. Then, he checked her ears with a camera that pulled an image on a screen. That was interesting to look at because my regular vet does not have that technology. She had an ear infection in one ear. I asked what caused it. He explained it just happens like humans. I was expecting a more thorough answer.He showed me how to apply the medicine and he said he was going to get it. I thought he was coming back but he actually went to the next patient. He didn't ask if I had additional questions, he didn't ask anything about our pet to see if she is eating the proper foods or being taken care of properly. I explained to him this was her first exam since we adopted her. Normally, the vet inquires and probes about the health of any animal. The assistant or nurse printed the wrong label for the medicine and said she would bring me a new one at the front desk, so I thought well I'll ask her the other questions that I didn't ask the vet. Well, the receptionist brought out the label. I asked her what can I do to stop our rabbit from biting on wires and eating paint chips despite we feed her all the time. She called someone in the back. She said "that's dangerous" I said I know that's why we want to stop it. I was told to that I can google to see if there are any sprays to stop the habit but there isn't nothing that can be done medically. I wasn't expecting them to remove her teeth, I wanted advice. I said ok, paid my $110.00 bill which included 2 meds and an office visit for a 10 minute visit and left.I wouldn't return because I expect more value for what I pay. If I sit for a long time then that's fine if you are busy. However, I expect a more personable experience in which I feel welcomed, my questions are addressed with knowledgeable useful advice, and I don't feel like its a rushed visit because you are now closed.I was not offered a follow up visit, I was not asked if I needed another appointment, and it wasn't discussed about returning with the vet to see if the ear infection clears up in 10 days. Normally, a vet suggests you return to see if the issue is resolved.
Jacki D.
29 Jan 2019
REPORT
I just brought my two guinea pigs here for a check up after I found a mouse in their cage. They have night hours, which is extremely convenient! I was able to get an appointment for the next night! Ev...
I just brought my two guinea pigs here for a check up after I found a mouse in their cage. They have night hours, which is extremely convenient! I was able to get an appointment for the next night! Everyone was extremely nice from the moment we walked in! Everyone said how cute Moose and Lenny were and stopped to pet them! They said everyone there has guinea pigs, and we swapped stories! Lenny and Moose loved the attention! Dr. Baeza was definitely more knowledgeable than our previous vet, who charged a lot more! I paid less for the exams for two piggies than I did for one at our last vet! I'm glad I finally found a good vet with fair pricing, and I really appreciate the high standard of care given to our pigs! We will definitely be back!
Isabel D.
28 Oct 2018
REPORT
Dr Baeza took great care of our new family cockatiel. Surgery procedure was explained, price estimate provided and bird didn't even need to stay overnight. Our bird was taken care of. Follow-up visits...
Dr Baeza took great care of our new family cockatiel. Surgery procedure was explained, price estimate provided and bird didn't even need to stay overnight. Our bird was taken care of. Follow-up visits were mandatory to check on stitches, infection, etc. and now bird is back to health. Not all vets treat avian patients, so its nice to have one in the area.
Samantha Stewart
20 Jun 2018
REPORT
I love St Rd Animal Hospital!! Dr. Baeza is well educated and always provides top care. He takes the time needed to address health issues and has always ensured that I know exactly what is going on ...
I love St Rd Animal Hospital!! Dr. Baeza is well educated and always provides top care. He takes the time needed to address health issues and has always ensured that I know exactly what is going on with my pets. He provides thorough exams and very valuable information. The whole staff is very friendly and always very helpful! They have helped me through losing a pet and welcomed my newly adopted rabbit with open arms. I am very grateful to have found such a wonderful place and would not think twice about going anywhere else. Great team of people with their hearts in helping animals live healthy lives!
Megan Turansky
18 May 2018
REPORT
DO NOT take your animals here. I took 3 cockatiels here JUST for a check up, ended up being told that they all had swollen, raw and bloody throats AFTER they had a scope forcibly shoved down their th...
DO NOT take your animals here. I took 3 cockatiels here JUST for a check up, ended up being told that they all had swollen, raw and bloody throats AFTER they had a scope forcibly shoved down their throats! They apparently NEEDED antibiotics right away. I was like ok, but he was so rough! He didn't even talk to the birds, he didn't treat them gently, he man handles them and didn't care that he scared them badly. I have no doubt that he is good at what he does, but when handling a 80-90 gram bird a degree of gentleness is needed. The birds screamed bloody murder and looked like they were about to have a heart attack the whole time he was handling them!
Then we ended up rushing one of the cockatiels to the emergency vet that night because of the antibiotics being aspirated into her lungs, we came very close to losing her, then to be told that it VERY doubtful that they needed the antibiotics in the first place, that with the exam they went thru, they should have had a light sedative to go thru! Now we are spending 1000 dollars to save our little girls life on top of the 300 dollar bill, then to find out that the pain that she went thru was most likely un necessary!
I am very upset and angry, nothing can repay our girl that trauma she has gone thru, or stop the nightmares we have gone thru!
Do yourself and your loved ones a favor and stay away!
Adam B.
28 Apr 2018
REPORT
Dr. Baeza and his staff are extremely friendly and knowledgeable. I was referred to them from a neighbor and I can tell you that weren't kidding when they said I would be very happy there. This has ...
Dr. Baeza and his staff are extremely friendly and knowledgeable. I was referred to them from a neighbor and I can tell you that weren't kidding when they said I would be very happy there. This has been my third visit since picking up our Puppy. Each of the visit's have been quick to see the Dr., and he genuinely cares about the progress, health and overall surroundings of my pet have been since our last visit. He(Dr. Baeza) even spent extra time with me educating me on the importance of seriously considering neutering my puppy, to ensure he has a longer life. Great place to take your pup. I also understand that he sees Exotic Animals as well.
Dawn Michele foerst
27 Apr 2018
REPORT
Dr.B and Amanda and staff where truly wonderful,compassionate loving people. It was our Amys time to leave us and fly to Heaven an they where there for us when the time came. Thank you everyone at str...
Dr.B and Amanda and staff where truly wonderful,compassionate loving people. It was our Amys time to leave us and fly to Heaven an they where there for us when the time came. Thank you everyone at street road animal hospital for making our hardest day a little less hard and taking such good care of our Amy and us.An for being the truly beautiful loving people.
nealanni faison
21 Apr 2018
REPORT
I love this vet! Hands down the best vet expierence!!! I travel all the way from philly and sometimes West Chester to visit this particular vet. Dr. Baeza is absolutely amazing. He was the only docto...
I love this vet! Hands down the best vet expierence!!! I travel all the way from philly and sometimes West Chester to visit this particular vet. Dr. Baeza is absolutely amazing. He was the only doctor that was able to pin point what was wrong with my dog and correct the issue. Can’t forget Nurse Amanda. She calmed me the day I was historically crying because my dog had to get surgery and she’s so knowledgeable and helpful!!!
Sharlyn Quinones
24 Feb 2018
REPORT
The staff is so inviting. They are so nice and they show real interest for your pets. Dr. Baeza is amazing, funny and a really good doctor.
Annette Jones
26 Sep 2017
REPORT
I would not take my pet to any other Veterinarian within a 25 mile radius. State of the art equipment shows EXACTLY what is going on with your pets health & Dr Baez treats with proper protocol immedia...
I would not take my pet to any other Veterinarian within a 25 mile radius. State of the art equipment shows EXACTLY what is going on with your pets health & Dr Baez treats with proper protocol immediately. Each appointment is the most important appointment. Staff is courteous & professional in all matters & always help answer questions. They specialize in many exotic pets other vets do not have experience with & leave no stone unturned when diagnosing & treating your pets needs. I feel confident knowing I can trust & rely on Street Road Hospital as I continue to raise my rescue tortoises. Both are thriving thanks to the love, caring, kindness, support, & education provided by this vet.
Tree L.
21 Sep 2017
REPORT
Best ever. My puppy is so happy every time we go. Super clean, the staff is so nice, the DR is amazing and will answer all of your pet questions! Soooo happy we found this place!
LisaMarie Shade
13 Sep 2017
REPORT
I worked in the Vet field for many years in Emergency care, I worked closely with many Vets. I always knew Dr B to be professional, knowledgeable, and very personal. Not to mention interesting. He's a...
I worked in the Vet field for many years in Emergency care, I worked closely with many Vets. I always knew Dr B to be professional, knowledgeable, and very personal. Not to mention interesting. He's awesome with all animals but when it comes to exotics there is No One BETTER! So when I was concerned about my daughters pet Chinchilla I knew just where to go. I was not disappointed and knew her beloved pet was in the best hands. Thank you Dr. B and staff for your time and excellent care today. Not only did they pay close attention to my concern, our chinchilla got a very thorough exam. :)
Grace M.
19 Jul 2017
REPORT
I've been taking my pets to Street Road Animal Hospital for years. I tried many different vet practices before going there and can't imagine going anywhere else now. I can get an appointment quickly w...
I've been taking my pets to Street Road Animal Hospital for years. I tried many different vet practices before going there and can't imagine going anywhere else now. I can get an appointment quickly whenever one of my fur babies isn't feeling well and all the staff there are wonderful. I feel very confident in Dr. Baeza's ability to provide the very best care to my animals and I don't even know where to start in singing Amanda's praises. I always learn so much from her about whatever medical issues bring us in there as well as the follow up care to provide at home. Brittany and Dyan are two more of the longtime caring, informative staff. Also, the office is consistently clean and well maintained.
Jeannette S.
19 Jul 2017
REPORT
My daughter's guinea pig was dragging her back legs, not eating or drinking and losing weight Since, she was already seen at this office I called to make an appointment. The office staff said they wer...
My daughter's guinea pig was dragging her back legs, not eating or drinking and losing weight Since, she was already seen at this office I called to make an appointment. The office staff said they were booked for the day and could not fit us in. I asked to be called if someone cancelled. Two hours later, she took a turn for the worst. She was lethargic and peeing blood. There are not a lot of exotic vets out there, so I called back and explained the urgency of the situation. I asked if the vet could just look at her for 2 minutes because I did not want her suffering. After speaking to the vet, she stated that he was too busy to see her and to go somewhere else. I was floored and couldn't believe the response from a so called compassionate vet. I called Boulevard Animal Hospital and they saw her right away. Needless, to say she was in a lot of pain and suffering, so she was put down. Please do not take your pets here. This vet had no time for a suffering animal. For everyone who gave him 5 stars. It might be a good idea to have a back up plan in case your animals get sick.
Dana M.
16 May 2017
REPORT
First visit was yesterday and everything was great! Clean friendly office! We were looking at a couple different vets I am so glad we chose this one!
Jessica Luna
4 May 2017
REPORT
Went here for the first time to take my baby rabbit to and I had a very good experience. Dr. Baeza was very knowledgeable and told me some very interesting things about rabbits. The prices are reasona...
Went here for the first time to take my baby rabbit to and I had a very good experience. Dr. Baeza was very knowledgeable and told me some very interesting things about rabbits. The prices are reasonable and we'll worth it for your fur babies. I highly recommend them and will definitely be coming back with my other pets to see them. :)
Gypsy Kitties
14 Apr 2017
REPORT
The office is clean and welcoming. Dr. B. May not be very personal but he is a good vet. I have taken many of my animals to him thru the years.
Christopher Calabrese
13 Apr 2017
REPORT
The staff are professional and nice, and the vet is knowledgeable. They explain what the medications are and how to administer them. The vet doesn't spend much time with you and your pet, I guess beca...
The staff are professional and nice, and the vet is knowledgeable. They explain what the medications are and how to administer them. The vet doesn't spend much time with you and your pet, I guess because he is busy running in and out of the other room. Overall I would recommend this place to bring your animals to.
Margarita Dodatko
12 Apr 2017
REPORT
Best in Philly and suburbs. Convenient appointment times, no to little wait in the waiting room, pleasant staff and, most importantly, a doctor who knows what he is doing:)))
Jo Ann R.
11 Apr 2017
REPORT
The staff is caring , knowledgeable, and take the time to answer all of your questions to alleviate your anxiety. They treat you and your pets like family. The office is clean and odor free. I take ...
The staff is caring , knowledgeable, and take the time to answer all of your questions to alleviate your anxiety. They treat you and your pets like family. The office is clean and odor free. I take all of my dogs and birds there. It is difficult to find a bird vet in the area. I highly recommend them to all pet parents.
Margarita D.
10 Apr 2017
REPORT
Best in Philly and suburbs. Convenient appointment times, no to little wait in the waiting room, pleasant staff and, most importantly, a doctor who knows what he is doing:)))
Kyrie S.
27 Mar 2017
REPORT
My family has been using Street Road Animal Hospital for years. We've brought in many different animals and he has always been upfront and honest with treatment options. I recommend him to everyone I ...
My family has been using Street Road Animal Hospital for years. We've brought in many different animals and he has always been upfront and honest with treatment options. I recommend him to everyone I know with animals.
Annette Bell
24 Mar 2017
REPORT
I want to Thank each and everyone who takes care of my 3 cats and one bird you all are truly wonderful caring people, I sure would recommend Street Road animal hospital.
Avia P.
16 Feb 2017
REPORT
Excellent staff and vet. . Brought my puppy there for his first set of shots at 8 weeks, 9 lbs. They have been attentive, gentle and everyone is so caring. My dog is 11 months old and 73 lbs. They are...
Excellent staff and vet. . Brought my puppy there for his first set of shots at 8 weeks, 9 lbs. They have been attentive, gentle and everyone is so caring. My dog is 11 months old and 73 lbs. They are just as attentive and gentle as the first time we went. I highly recommend them for a safe and professional place to bring your pet. I have seen dogs cats rabbits snakes and pretty much any kind of pet in the waiting room. Amazing place!
Heather Hartman
9 Dec 2016
REPORT
Vet was nice but they had two cats roaming around one peed on my purse which was leather. The receptionist tried to convince me I put it down in pee but I know for a fact there was no pee when I sat d...
Vet was nice but they had two cats roaming around one peed on my purse which was leather. The receptionist tried to convince me I put it down in pee but I know for a fact there was no pee when I sat down and the cat came over and was hanging out around my feet.
I'm also highly allergic and the cats roaming freely was a deal breaker for me I left and ended up having to take Claritin. So if you are really allergic this may not be the office for you.
The office was clean (other than the cats and pee) and the vet was nice but it was busy. So I left with an expensive yet bill and a purse that needs a trip to leather dry cleaning or the trash bin.
Joe M.
25 Oct 2016
REPORT
I could not recommend them more. They were very courteous to my dogs needs and took us immediately. The doctor really knows his stuff and the staff is very caring
angelo santiago
30 Sep 2016
REPORT
I had good exspirience with my Rabbit today. Great place timely communicative an experienced. Thank you.
Terri L
1 Sep 2016
REPORT
The doctors are very caring the staff is wonderful they treat all of our animals as if they were their own with so much love. My puppy have a leg operation and in one week she's doing great
Scott H.
9 Jul 2016
REPORT
my beagle son, jordan was there recently for his annual check up and shots...jordan is a friendly dog, he plays with the other dogs who are there for their doc visits and the 2 house cats....the staff...
my beagle son, jordan was there recently for his annual check up and shots...jordan is a friendly dog, he plays with the other dogs who are there for their doc visits and the 2 house cats....the staff is always very good to jordan....street road animal hospital has been jordan's vet for 7yrs
Maria Krause
23 Mar 2016
REPORT
I wouldn't take any of my animals anywhere else but here. My dog was hurt and couldn't walk well. I was worried that he has broken his shoulder. When we got there the vet looked at his should and thou...
I wouldn't take any of my animals anywhere else but here. My dog was hurt and couldn't walk well. I was worried that he has broken his shoulder. When we got there the vet looked at his should and thought the same thing. But to make sure he took an xray of his shoulder and come to find out he didn't he pulled his shoulder really bad and just needed to rest aND take some meds. Everyone was there was nice from the time I got there to the time we got back onto our car. Thank you for saving me money and taking care of my dog. He is up and running around again.
Chris C.
23 Mar 2016
REPORT
Dr. B and his animal hospital is a clean and well managed facility. The only place where I would take my 2 dogs for care!
Bob Shall
14 Mar 2016
REPORT
Excellent Vet and a great caring staff.. They are very accommodating .
Angel P.
5 Mar 2016
REPORT
Wow I'm so happy that I have found this Vet. They took care of my dog after he got hit by a car. I was over a friends house when he slipped out of his Walker ran into the street and got hit by a car I...
Wow I'm so happy that I have found this Vet. They took care of my dog after he got hit by a car. I was over a friends house when he slipped out of his Walker ran into the street and got hit by a car I frantically panic look in the yellow pages and other sources to try to find a local vet when I looked up Yelp and saw the good reviews and took my dog to the vet. He was in their care for 3 days my dog is going well and is fine he doesn't run out into the street anymore and I just wanted to say thank you so much. The way they followed up with me after caring for my dog was phenomenal as well.
Bunster Backster
25 Feb 2016
REPORT
Liars. There was nothing wrong with my kitty. He was there for a check up. They decided to do a few procedures without my permission. Then they tried to charges me over $400 for these unauthorized pro...
Liars. There was nothing wrong with my kitty. He was there for a check up. They decided to do a few procedures without my permission. Then they tried to charges me over $400 for these unauthorized procedures. Then they threatened me. Avoid if you don't want to be scammed, lied to and threatened. Glad they backed off when my lawyer got involved.
Annette J.
26 Jan 2016
REPORT
We have been taking our pet(s) here for 6 years. Throughout my life, I have visited many vets in Philadelphia & Bucks County as I come from a family of animal lovers. The difference : Dr. Baeza & his ...
We have been taking our pet(s) here for 6 years. Throughout my life, I have visited many vets in Philadelphia & Bucks County as I come from a family of animal lovers. The difference : Dr. Baeza & his staff care. They care about your animal & they care about how you & your family feel. Appointments are taken immediately when I call. Sure, sometimes I have to wait in the office. However, I understand that another pet may have more serious issues & Im OK with that. If & when this occurs which is very seldom, the staff is courteous enough to explain. This Vet has State of the Art Technology in the exam room so you will never feel left out, ripped off, or question the diagnosis of your pet. Exams & treatment are very reasonably priced. Services we have utilized are : Annual Exams/Check-Up's, Sick Visits, & Emergency Visits. I will only refer my friends & family here. If you pay attention & take a good look at the clientele you will notice all pet owners leaving with confidence rather than confusion&/or anger. It may seem during your pets exam you are asked a lot of questions. And, you will be ! The Dr. & his staff are constantly getting to know you & your pets life style for their own educational purposes as well as instructing & educating you. Your pets exam will be thorough & follow up will include your pets day to day activity. I feel safe in saying Street Road Animal Hospital is more "Part of our Family" . We don't feel like we are just Patrons at a facility. They truly care & we would not place our pets life or health in any other hands.
Cynthia F.
22 Jan 2016
REPORT
I stopped by here to get some prices. When I walked in the door there was no one at the front desk however she did quickly appear. The place was very clean and the receptionist was nice enough. There ...
I stopped by here to get some prices. When I walked in the door there was no one at the front desk however she did quickly appear. The place was very clean and the receptionist was nice enough. There was 2 cats perched on condos behind the reception desk which was pleasant. One thing I did find rather strange was that there was not one client there. They were completely dead at 10:30 in the morning. Also as there is only one vet there it probably is not a place to go for an emergency.
Bridget F.
9 Jan 2016
REPORT
There is no other place I would take my 3 dogs. The care and personal attention they receive are bar none. All the staff knows them by name. Dr. Baeza knows their individual personalities, so he is a...
There is no other place I would take my 3 dogs. The care and personal attention they receive are bar none. All the staff knows them by name. Dr. Baeza knows their individual personalities, so he is able to recognize anything out of character. From check ups, shots, and surgeries, we have it all done here. So pleased with this place I will continue to always use them. I can not say enough! My dogs even love to go there! They are treated like superstars. They are treated very well and are very relaxed while there. I think they fake injury sometimes, just because they want to see all their friends there and be spoiled with love from them. What other vet would come in on 4th of July to take care of an emergency for your baby and stitch her up. This guy is always on call. WONDERFUL! This picture is of all 3 at an office visit, you can see how relaxed they are!
Neal A.
22 Dec 2015
REPORT
These guys are super awesome!! The team is superb!! We took our dog to another vet, who gave him the wrong anesthesia, these guys came to the rescue and were able to give us a same day appointment and...
These guys are super awesome!! The team is superb!! We took our dog to another vet, who gave him the wrong anesthesia, these guys came to the rescue and were able to give us a same day appointment and help us out. Great Doc, and awesome Team!
Joy R.
15 Dec 2015
REPORT
This is a horrible place. Be warned. Don't take your pets here! I filed a motion against them bc they punctured my cats eardrum and she is now deaf. This was just during a routine cleaning prior to be...
This is a horrible place. Be warned. Don't take your pets here! I filed a motion against them bc they punctured my cats eardrum and she is now deaf. This was just during a routine cleaning prior to being spayed. They would not take any responsibility and treated me & my cat horribly with no concern. I had to take my cat to the Vet Speciality & Emergency Center which was amazing & they had heard bad things about Street Road Animal Hospital also. Which they could not disclose the details. Note: this was over 5 years ago, so hopefully things have changed. However I felt the need to inform the public.
Ashley H.
15 Dec 2015
REPORT
I have had nothing but good experiences at street road animal hospital , I have taken all three of my dogs here and will continue to bring them to get their treatment and check ups. The staff is wonde...
I have had nothing but good experiences at street road animal hospital , I have taken all three of my dogs here and will continue to bring them to get their treatment and check ups. The staff is wonderful and always very polite when I come in. The doctor is amazing and he is nothing but wonderful to my dogs. The prices I also find very reasonable! I highly recommend people to go see Dr. Baeza
dracofrost2004
2 Sep 2015
REPORT
I have. Been using Street Road Animal Hospital for years. I first brought my adopted cat Jupiter in to see Dr. Baeza. He did wonderfully with him.
I next brought in my my 5+ foot Colombian Red-tai...
I have. Been using Street Road Animal Hospital for years. I first brought my adopted cat Jupiter in to see Dr. Baeza. He did wonderfully with him.
I next brought in my my 5+ foot Colombian Red-tail Boa, Ninja, in to see him. He treated him with the respect and love that he showed Jupiter.
Starting about a year ago I started brining in my Beagle puppy, Raffi. Once again he proved through his live and care for the Animals why I continued to bring my animals to him.
If you are looking for a vet that cares for your animal family members as much as you do, I highly recommend using Dr. Baeza. This is a wonderful place to get your animals cared for.
Jerry W.
23 Jul 2015
REPORT
I have 3 Dobermans and 1 Great Dane which all are patients of Dr Baeza. He has cropped all of their ears and does an amazing job! My friend actually told me about him when I got my first dobe about 5 ...
I have 3 Dobermans and 1 Great Dane which all are patients of Dr Baeza. He has cropped all of their ears and does an amazing job! My friend actually told me about him when I got my first dobe about 5 years ago. They breed so they go to Dr Baeza for everything. I cannot express how thankful I am to Street Road Animal Hospital for everything they have done for my dogs! The latest was a very large tumor removal. Great place!
Sarah Lynn
4 Apr 2015
REPORT
I have been going to Street Road Animal since 2007, I had my pet ferret treated there. I have nothing but good things to say about them. The staff is always friendly and makes you feel welcome. They c...
I have been going to Street Road Animal since 2007, I had my pet ferret treated there. I have nothing but good things to say about them. The staff is always friendly and makes you feel welcome. They call to check up on your pet after surgeries. They always let you know everything that is going on, and what options or treatments are available for your pet, and the cost upfront. They have treated my pet rats since 2008. 3 tumor removals, 2 spays, 1 neuter, and surgery to close an open wound. The vet is very knowledgeable about small animals, and that is hard to find now days.
Nancy R.
24 Mar 2015
REPORT
This is by far the best animal hospital! The staff and Dr. Baeza are kind, courteous, and really get to know your your pet !! Very professional!! love them!!
Elmere E.
17 Nov 2014
REPORT
The vet here is great I just want to leave a quick note saying thank you for taking care of my Guinea Pig.
Ron B.
11 Nov 2014
REPORT
Everyone here is fantastic! We are always confident coming here that our pets are always getting the best possible care!
Landon N.
4 Nov 2014
REPORT
Everyone here is always very nice thank you for being always so polite and caring with Stacey.
Marryy T.
28 Oct 2014
REPORT
The staff here is great I bring all of my animals here they treat all of the animals as though if they were their own.
Linda A.
25 Sep 2014
REPORT
I love the magazines we get in the mail from them. I love everyone in the office they are all so friendly and so welcoming.
Kenath H.
18 Sep 2014
REPORT
They are great with all kinds of pets. The staff is great and this is the only place I bring my pets too. Thank you for being there when I need you.
Wade E.
10 Aug 2014
REPORT
I love this place and so do my animals. The staff and vets are always friendly and respectful. Fantastic service, they truly seem to care about the well being of my animals. I would recommend this ani...
I love this place and so do my animals. The staff and vets are always friendly and respectful. Fantastic service, they truly seem to care about the well being of my animals. I would recommend this animal hospital to everyone!
Paul L.
6 Aug 2014
REPORT
I love Street Road Animal Hospital and especially Dr. Baeza. Great personal attention given to all of my dogs on every visit. I wouldn't take them anywhere else.
Natalee F.
17 Apr 2014
REPORT
Living in the city, I would have never traveled this far into the suburbs to visit a vet. Street Road Animal Hospital happens to the be vet of the animal rescue that I volunteer with, so I've recentl...
Living in the city, I would have never traveled this far into the suburbs to visit a vet. Street Road Animal Hospital happens to the be vet of the animal rescue that I volunteer with, so I've recently visited several times. I was VERY pleasantly surprised with this hospital and its staff.Everyone from the receptionist, to the nurses and Dr Baeza himself are friendly, efficient, and professional. They are very accommodating with their schedule and the prices seem great. I also respect any business that will work with animal rescues to help them with their mission. The staff really seem to love animals.I was so impressed that I might just switch over to this hospital, despite my hate of driving outside of the city.
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Mon
08:00AM-20:00PM
Tuesday
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08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
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Street Road Animal Hospital
Trevose, Pennsylvania
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
09:00AM-13:00PM
Popular Hours
Closed on Sunday
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Reviews
Dr. Lori Hart
25 May 2019
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea...
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, “Oh my God!” Dr. Baeza said, “Don’t worry ma’am this is the fastest way for us to towel them.” I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, “He’s fine.” He wasn’t… Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver’s mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I’ve ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful.
Dr. Lori Hart
25 May 2019
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea...
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, “Oh my God!” Dr. Baeza said, “Don’t worry ma’am this is the fastest way for us to towel them.” I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, “He’s fine.” He wasn’t… Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver’s mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I’ve ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful.
Lori H.
25 May 2019
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-yea...
My experience at this vet was literally the worst experience I have ever had at a Veterinarian clinic. PLEASE READ THIS BEFORE ALLOWING DR. BAEZA TO HANDLE OR TREAT YOUR PET. I brought in my one-year-old blue crowned conure, Oliver, because he had a small growth on top of his eyelid. The assistant asked me to leave him on the table subsequent to being weighed. Oliver was walking around the table when she took a towel and, with tremendous force, knocked him down from a standing position to the table to towel him! It was done with such force that I literally screamed, "Oh my God!" Dr. Baeza said, "Don't worry ma'am this is the fastest way for us to towel them." I am guessing he is correct here, however, fastest should not be the goal. Fastest is not the best, kindest, safest or most compassionate approach. Oliver is a very gentle parrot and easy to towel and to handle. The force was unnecessary. My little guy was stunned and terrified! While in the towel, the assistant held him with his beak very off center, the top being ¼ inch to the left of the bottom. When I expressed concern about this, rather than respecting my worry, she simply said, "He's fine." He wasn't... Subsequent to that, the doctor checked his eye with the camera and determined nothing was wrong, that he simply had a follicular cyst. Despite nothing being wrong, the vet took an instrument and jammed it into Oliver's mouth, presumably to look down his throat. He did so with such force that he literally cracked the bottom side of his beak off, causing him to bleed and leaving a significant chip/gap. Oliver was terrified, under clear distress and lost three feathers. On another note, prior to the doctor coming in, the assistant, Amanda, asked me what I was feeding him and then proceeded to tell me that I should feed him primarily table foods, especially pasta, rice and pizza (Oliver is a very healthy parrot at 164 grams and with beautiful colors, clearly getting the nutrition he needs). She also told me that I should be giving him vitamins on a regular basis. Subsequent to leaving the vet, I contacted a parrot specialist to make sure that this information was correct as it was different than what I had ever learned. The assistant was incorrect, parrots should eat a mostly pellet diet with some seeds, fruits and vegetables. Just like people, they should avoid empty carbs. Pizza can never be given because parrots are lactose intolerant and should not have that high level of salt. Pellets have vitamins in them. If you provide additional vitamins, you will literally overdose them. This is truly the worst experience I've ever had with a veterinarian. It was terrifying for my little guy. HE CAME IN WITH NO REAL MEDICAL CONDITION BUT LEFT WITH ONE. I do note that Dr. Baeza has a tendency to dispute all of the negative reviews. If you have any question with regard to the authenticity of what I am saying, you are welcome to respond to this post and I will provide you with before and after pictures of his beak, both taken in his office. I would not take my bird or any other pet to this clinic. They are ill informed, aggressive, insensitive, arrogant, and careless. Perhaps consider Holland vet. I take my dog there. They are very compassionate, thorough, gentle and respectful.
Alexa T.
21 Feb 2019
I took my 32 year old Macaw, who I have had since he is eight weeks old, because he was in respiratory distress. I didn't think I was going to be taking him home. Dr. Baeza works wonders. He spent thr...
I took my 32 year old Macaw, who I have had since he is eight weeks old, because he was in respiratory distress. I didn't think I was going to be taking him home. Dr. Baeza works wonders. He spent three nights there and is now home with me. The hospital is clean, has state of the art equipment and both knowledgeable and friendly staff. I got daily phone calls on his condition. I was able to visit and spend time with him and take in his favorite foods. I would definitely recommend!
J G.
15 Feb 2019
This was my first time going to this hospital. I have other pets but decided to bring my rabbit there. The only reason why I decided not to go to my regular vet hospital was because they don't spay ra...
This was my first time going to this hospital. I have other pets but decided to bring my rabbit there. The only reason why I decided not to go to my regular vet hospital was because they don't spay rabbits. When we first got our rabbit, we inquired a few months ago at our vet. They actually referred me to this office and said Street Road spays rabbits. The cost was too high, but we decided to confirm the gender of our rabbit since we were told that sometimes the pet store can be wrong if you adopt them really young. She was about 3 months old at the time. Fast forward, months later, I finally end up making an appointment nothing related to a spay here. If they spay rabbits they must specialize in them so Ill try them to confirm her gender and there was an issue with her nail.I arrived 10 minutes early to my appointment and was not seen by the vet until 50 minutes later. The front office was clean and they had televisions. There were 4 people in front of me. One of the nurses or assistants who was in the room with me as you read on, looked at who had to be seen, and said she didn't realize they were that busy because she was expecting to rush out. My appointment was rushed. We were put in one room and they still had the image up of a dog bloody puss nose on the screen. It was disgusting. We were moved to a different room since they needed to weigh her with a small scale. I told the person when I made my appointment the reason for the exam. To check her gender and to look at her nail since it was split. I told the person who put us in the room the same thing. The doctor and 2 other people came into the room. He didn't seem to know why I was there which is annoying to explain it again since it was on the paper or chart. He checked to see if she was a boy or girl. He asked the one assistant next to him what she thought. She said seems like a girl to me and he agreed. I'm not sure if she was a intern.They clipped her nails. The rabbit pooped on the other assistant hand (the one who referenced how crowded it was a few paragraphs ago). 1 hard pellet if you don't have a rabbit. She called her a "brat" multiple times after that. I felt that was unprofessional and not funny. They did a good job holding her since one said she was "hoppy" and rabbits do hop...Next, he listened to her heart and said she was a good bunny. Then, he checked her ears with a camera that pulled an image on a screen. That was interesting to look at because my regular vet does not have that technology. She had an ear infection in one ear. I asked what caused it. He explained it just happens like humans. I was expecting a more thorough answer.He showed me how to apply the medicine and he said he was going to get it. I thought he was coming back but he actually went to the next patient. He didn't ask if I had additional questions, he didn't ask anything about our pet to see if she is eating the proper foods or being taken care of properly. I explained to him this was her first exam since we adopted her. Normally, the vet inquires and probes about the health of any animal. The assistant or nurse printed the wrong label for the medicine and said she would bring me a new one at the front desk, so I thought well I'll ask her the other questions that I didn't ask the vet. Well, the receptionist brought out the label. I asked her what can I do to stop our rabbit from biting on wires and eating paint chips despite we feed her all the time. She called someone in the back. She said "that's dangerous" I said I know that's why we want to stop it. I was told to that I can google to see if there are any sprays to stop the habit but there isn't nothing that can be done medically. I wasn't expecting them to remove her teeth, I wanted advice. I said ok, paid my $110.00 bill which included 2 meds and an office visit for a 10 minute visit and left.I wouldn't return because I expect more value for what I pay. If I sit for a long time then that's fine if you are busy. However, I expect a more personable experience in which I feel welcomed, my questions are addressed with knowledgeable useful advice, and I don't feel like its a rushed visit because you are now closed.I was not offered a follow up visit, I was not asked if I needed another appointment, and it wasn't discussed about returning with the vet to see if the ear infection clears up in 10 days. Normally, a vet suggests you return to see if the issue is resolved.
Jacki D.
29 Jan 2019
I just brought my two guinea pigs here for a check up after I found a mouse in their cage. They have night hours, which is extremely convenient! I was able to get an appointment for the next night! Ev...
I just brought my two guinea pigs here for a check up after I found a mouse in their cage. They have night hours, which is extremely convenient! I was able to get an appointment for the next night! Everyone was extremely nice from the moment we walked in! Everyone said how cute Moose and Lenny were and stopped to pet them! They said everyone there has guinea pigs, and we swapped stories! Lenny and Moose loved the attention! Dr. Baeza was definitely more knowledgeable than our previous vet, who charged a lot more! I paid less for the exams for two piggies than I did for one at our last vet! I'm glad I finally found a good vet with fair pricing, and I really appreciate the high standard of care given to our pigs! We will definitely be back!
Isabel D.
28 Oct 2018
Dr Baeza took great care of our new family cockatiel. Surgery procedure was explained, price estimate provided and bird didn't even need to stay overnight. Our bird was taken care of. Follow-up visits...
Dr Baeza took great care of our new family cockatiel. Surgery procedure was explained, price estimate provided and bird didn't even need to stay overnight. Our bird was taken care of. Follow-up visits were mandatory to check on stitches, infection, etc. and now bird is back to health. Not all vets treat avian patients, so its nice to have one in the area.
Samantha Stewart
20 Jun 2018
I love St Rd Animal Hospital!! Dr. Baeza is well educated and always provides top care. He takes the time needed to address health issues and has always ensured that I know exactly what is going on ...
I love St Rd Animal Hospital!! Dr. Baeza is well educated and always provides top care. He takes the time needed to address health issues and has always ensured that I know exactly what is going on with my pets. He provides thorough exams and very valuable information. The whole staff is very friendly and always very helpful! They have helped me through losing a pet and welcomed my newly adopted rabbit with open arms. I am very grateful to have found such a wonderful place and would not think twice about going anywhere else. Great team of people with their hearts in helping animals live healthy lives!
Megan Turansky
18 May 2018
DO NOT take your animals here. I took 3 cockatiels here JUST for a check up, ended up being told that they all had swollen, raw and bloody throats AFTER they had a scope forcibly shoved down their th...
DO NOT take your animals here. I took 3 cockatiels here JUST for a check up, ended up being told that they all had swollen, raw and bloody throats AFTER they had a scope forcibly shoved down their throats! They apparently NEEDED antibiotics right away. I was like ok, but he was so rough! He didn't even talk to the birds, he didn't treat them gently, he man handles them and didn't care that he scared them badly. I have no doubt that he is good at what he does, but when handling a 80-90 gram bird a degree of gentleness is needed. The birds screamed bloody murder and looked like they were about to have a heart attack the whole time he was handling them!
Then we ended up rushing one of the cockatiels to the emergency vet that night because of the antibiotics being aspirated into her lungs, we came very close to losing her, then to be told that it VERY doubtful that they needed the antibiotics in the first place, that with the exam they went thru, they should have had a light sedative to go thru! Now we are spending 1000 dollars to save our little girls life on top of the 300 dollar bill, then to find out that the pain that she went thru was most likely un necessary!
I am very upset and angry, nothing can repay our girl that trauma she has gone thru, or stop the nightmares we have gone thru!
Do yourself and your loved ones a favor and stay away!
Adam B.
28 Apr 2018
Dr. Baeza and his staff are extremely friendly and knowledgeable. I was referred to them from a neighbor and I can tell you that weren't kidding when they said I would be very happy there. This has ...
Dr. Baeza and his staff are extremely friendly and knowledgeable. I was referred to them from a neighbor and I can tell you that weren't kidding when they said I would be very happy there. This has been my third visit since picking up our Puppy. Each of the visit's have been quick to see the Dr., and he genuinely cares about the progress, health and overall surroundings of my pet have been since our last visit. He(Dr. Baeza) even spent extra time with me educating me on the importance of seriously considering neutering my puppy, to ensure he has a longer life. Great place to take your pup. I also understand that he sees Exotic Animals as well.
Dawn Michele foerst
27 Apr 2018
Dr.B and Amanda and staff where truly wonderful,compassionate loving people. It was our Amys time to leave us and fly to Heaven an they where there for us when the time came. Thank you everyone at str...
Dr.B and Amanda and staff where truly wonderful,compassionate loving people. It was our Amys time to leave us and fly to Heaven an they where there for us when the time came. Thank you everyone at street road animal hospital for making our hardest day a little less hard and taking such good care of our Amy and us.An for being the truly beautiful loving people.
nealanni faison
21 Apr 2018
I love this vet! Hands down the best vet expierence!!! I travel all the way from philly and sometimes West Chester to visit this particular vet. Dr. Baeza is absolutely amazing. He was the only docto...
I love this vet! Hands down the best vet expierence!!! I travel all the way from philly and sometimes West Chester to visit this particular vet. Dr. Baeza is absolutely amazing. He was the only doctor that was able to pin point what was wrong with my dog and correct the issue. Can’t forget Nurse Amanda. She calmed me the day I was historically crying because my dog had to get surgery and she’s so knowledgeable and helpful!!!
Sharlyn Quinones
24 Feb 2018
The staff is so inviting. They are so nice and they show real interest for your pets. Dr. Baeza is amazing, funny and a really good doctor.
Annette Jones
26 Sep 2017
I would not take my pet to any other Veterinarian within a 25 mile radius. State of the art equipment shows EXACTLY what is going on with your pets health & Dr Baez treats with proper protocol immedia...
I would not take my pet to any other Veterinarian within a 25 mile radius. State of the art equipment shows EXACTLY what is going on with your pets health & Dr Baez treats with proper protocol immediately. Each appointment is the most important appointment. Staff is courteous & professional in all matters & always help answer questions. They specialize in many exotic pets other vets do not have experience with & leave no stone unturned when diagnosing & treating your pets needs. I feel confident knowing I can trust & rely on Street Road Hospital as I continue to raise my rescue tortoises. Both are thriving thanks to the love, caring, kindness, support, & education provided by this vet.
Tree L.
21 Sep 2017
Best ever. My puppy is so happy every time we go. Super clean, the staff is so nice, the DR is amazing and will answer all of your pet questions! Soooo happy we found this place!
LisaMarie Shade
13 Sep 2017
I worked in the Vet field for many years in Emergency care, I worked closely with many Vets. I always knew Dr B to be professional, knowledgeable, and very personal. Not to mention interesting. He's a...
I worked in the Vet field for many years in Emergency care, I worked closely with many Vets. I always knew Dr B to be professional, knowledgeable, and very personal. Not to mention interesting. He's awesome with all animals but when it comes to exotics there is No One BETTER! So when I was concerned about my daughters pet Chinchilla I knew just where to go. I was not disappointed and knew her beloved pet was in the best hands. Thank you Dr. B and staff for your time and excellent care today. Not only did they pay close attention to my concern, our chinchilla got a very thorough exam. :)
Grace M.
19 Jul 2017
I've been taking my pets to Street Road Animal Hospital for years. I tried many different vet practices before going there and can't imagine going anywhere else now. I can get an appointment quickly w...
I've been taking my pets to Street Road Animal Hospital for years. I tried many different vet practices before going there and can't imagine going anywhere else now. I can get an appointment quickly whenever one of my fur babies isn't feeling well and all the staff there are wonderful. I feel very confident in Dr. Baeza's ability to provide the very best care to my animals and I don't even know where to start in singing Amanda's praises. I always learn so much from her about whatever medical issues bring us in there as well as the follow up care to provide at home. Brittany and Dyan are two more of the longtime caring, informative staff. Also, the office is consistently clean and well maintained.
Jeannette S.
19 Jul 2017
My daughter's guinea pig was dragging her back legs, not eating or drinking and losing weight Since, she was already seen at this office I called to make an appointment. The office staff said they wer...
My daughter's guinea pig was dragging her back legs, not eating or drinking and losing weight Since, she was already seen at this office I called to make an appointment. The office staff said they were booked for the day and could not fit us in. I asked to be called if someone cancelled. Two hours later, she took a turn for the worst. She was lethargic and peeing blood. There are not a lot of exotic vets out there, so I called back and explained the urgency of the situation. I asked if the vet could just look at her for 2 minutes because I did not want her suffering. After speaking to the vet, she stated that he was too busy to see her and to go somewhere else. I was floored and couldn't believe the response from a so called compassionate vet. I called Boulevard Animal Hospital and they saw her right away. Needless, to say she was in a lot of pain and suffering, so she was put down. Please do not take your pets here. This vet had no time for a suffering animal. For everyone who gave him 5 stars. It might be a good idea to have a back up plan in case your animals get sick.
Dana M.
16 May 2017
First visit was yesterday and everything was great! Clean friendly office! We were looking at a couple different vets I am so glad we chose this one!
Jessica Luna
4 May 2017
Went here for the first time to take my baby rabbit to and I had a very good experience. Dr. Baeza was very knowledgeable and told me some very interesting things about rabbits. The prices are reasona...
Went here for the first time to take my baby rabbit to and I had a very good experience. Dr. Baeza was very knowledgeable and told me some very interesting things about rabbits. The prices are reasonable and we'll worth it for your fur babies. I highly recommend them and will definitely be coming back with my other pets to see them. :)
Gypsy Kitties
14 Apr 2017
The office is clean and welcoming. Dr. B. May not be very personal but he is a good vet. I have taken many of my animals to him thru the years.
Christopher Calabrese
13 Apr 2017
The staff are professional and nice, and the vet is knowledgeable. They explain what the medications are and how to administer them. The vet doesn't spend much time with you and your pet, I guess beca...
The staff are professional and nice, and the vet is knowledgeable. They explain what the medications are and how to administer them. The vet doesn't spend much time with you and your pet, I guess because he is busy running in and out of the other room. Overall I would recommend this place to bring your animals to.
Margarita Dodatko
12 Apr 2017
Best in Philly and suburbs. Convenient appointment times, no to little wait in the waiting room, pleasant staff and, most importantly, a doctor who knows what he is doing:)))
Jo Ann R.
11 Apr 2017
The staff is caring , knowledgeable, and take the time to answer all of your questions to alleviate your anxiety. They treat you and your pets like family. The office is clean and odor free. I take ...
The staff is caring , knowledgeable, and take the time to answer all of your questions to alleviate your anxiety. They treat you and your pets like family. The office is clean and odor free. I take all of my dogs and birds there. It is difficult to find a bird vet in the area. I highly recommend them to all pet parents.
Margarita D.
10 Apr 2017
Best in Philly and suburbs. Convenient appointment times, no to little wait in the waiting room, pleasant staff and, most importantly, a doctor who knows what he is doing:)))
Kyrie S.
27 Mar 2017
My family has been using Street Road Animal Hospital for years. We've brought in many different animals and he has always been upfront and honest with treatment options. I recommend him to everyone I ...
My family has been using Street Road Animal Hospital for years. We've brought in many different animals and he has always been upfront and honest with treatment options. I recommend him to everyone I know with animals.
Annette Bell
24 Mar 2017
I want to Thank each and everyone who takes care of my 3 cats and one bird you all are truly wonderful caring people, I sure would recommend Street Road animal hospital.
Avia P.
16 Feb 2017
Excellent staff and vet. . Brought my puppy there for his first set of shots at 8 weeks, 9 lbs. They have been attentive, gentle and everyone is so caring. My dog is 11 months old and 73 lbs. They are...
Excellent staff and vet. . Brought my puppy there for his first set of shots at 8 weeks, 9 lbs. They have been attentive, gentle and everyone is so caring. My dog is 11 months old and 73 lbs. They are just as attentive and gentle as the first time we went. I highly recommend them for a safe and professional place to bring your pet. I have seen dogs cats rabbits snakes and pretty much any kind of pet in the waiting room. Amazing place!
Heather Hartman
9 Dec 2016
Vet was nice but they had two cats roaming around one peed on my purse which was leather. The receptionist tried to convince me I put it down in pee but I know for a fact there was no pee when I sat d...
Vet was nice but they had two cats roaming around one peed on my purse which was leather. The receptionist tried to convince me I put it down in pee but I know for a fact there was no pee when I sat down and the cat came over and was hanging out around my feet.
I'm also highly allergic and the cats roaming freely was a deal breaker for me I left and ended up having to take Claritin. So if you are really allergic this may not be the office for you.
The office was clean (other than the cats and pee) and the vet was nice but it was busy. So I left with an expensive yet bill and a purse that needs a trip to leather dry cleaning or the trash bin.
Joe M.
25 Oct 2016
I could not recommend them more. They were very courteous to my dogs needs and took us immediately. The doctor really knows his stuff and the staff is very caring
angelo santiago
30 Sep 2016
I had good exspirience with my Rabbit today. Great place timely communicative an experienced. Thank you.
Terri L
1 Sep 2016
The doctors are very caring the staff is wonderful they treat all of our animals as if they were their own with so much love. My puppy have a leg operation and in one week she's doing great
Scott H.
9 Jul 2016
my beagle son, jordan was there recently for his annual check up and shots...jordan is a friendly dog, he plays with the other dogs who are there for their doc visits and the 2 house cats....the staff...
my beagle son, jordan was there recently for his annual check up and shots...jordan is a friendly dog, he plays with the other dogs who are there for their doc visits and the 2 house cats....the staff is always very good to jordan....street road animal hospital has been jordan's vet for 7yrs
Maria Krause
23 Mar 2016
I wouldn't take any of my animals anywhere else but here. My dog was hurt and couldn't walk well. I was worried that he has broken his shoulder. When we got there the vet looked at his should and thou...
I wouldn't take any of my animals anywhere else but here. My dog was hurt and couldn't walk well. I was worried that he has broken his shoulder. When we got there the vet looked at his should and thought the same thing. But to make sure he took an xray of his shoulder and come to find out he didn't he pulled his shoulder really bad and just needed to rest aND take some meds. Everyone was there was nice from the time I got there to the time we got back onto our car. Thank you for saving me money and taking care of my dog. He is up and running around again.
Chris C.
23 Mar 2016
Dr. B and his animal hospital is a clean and well managed facility. The only place where I would take my 2 dogs for care!
Bob Shall
14 Mar 2016
Excellent Vet and a great caring staff.. They are very accommodating .
Angel P.
5 Mar 2016
Wow I'm so happy that I have found this Vet. They took care of my dog after he got hit by a car. I was over a friends house when he slipped out of his Walker ran into the street and got hit by a car I...
Wow I'm so happy that I have found this Vet. They took care of my dog after he got hit by a car. I was over a friends house when he slipped out of his Walker ran into the street and got hit by a car I frantically panic look in the yellow pages and other sources to try to find a local vet when I looked up Yelp and saw the good reviews and took my dog to the vet. He was in their care for 3 days my dog is going well and is fine he doesn't run out into the street anymore and I just wanted to say thank you so much. The way they followed up with me after caring for my dog was phenomenal as well.
Bunster Backster
25 Feb 2016
Liars. There was nothing wrong with my kitty. He was there for a check up. They decided to do a few procedures without my permission. Then they tried to charges me over $400 for these unauthorized pro...
Liars. There was nothing wrong with my kitty. He was there for a check up. They decided to do a few procedures without my permission. Then they tried to charges me over $400 for these unauthorized procedures. Then they threatened me. Avoid if you don't want to be scammed, lied to and threatened. Glad they backed off when my lawyer got involved.
Annette J.
26 Jan 2016
We have been taking our pet(s) here for 6 years. Throughout my life, I have visited many vets in Philadelphia & Bucks County as I come from a family of animal lovers. The difference : Dr. Baeza & his ...
We have been taking our pet(s) here for 6 years. Throughout my life, I have visited many vets in Philadelphia & Bucks County as I come from a family of animal lovers. The difference : Dr. Baeza & his staff care. They care about your animal & they care about how you & your family feel. Appointments are taken immediately when I call. Sure, sometimes I have to wait in the office. However, I understand that another pet may have more serious issues & Im OK with that. If & when this occurs which is very seldom, the staff is courteous enough to explain. This Vet has State of the Art Technology in the exam room so you will never feel left out, ripped off, or question the diagnosis of your pet. Exams & treatment are very reasonably priced. Services we have utilized are : Annual Exams/Check-Up's, Sick Visits, & Emergency Visits. I will only refer my friends & family here. If you pay attention & take a good look at the clientele you will notice all pet owners leaving with confidence rather than confusion&/or anger. It may seem during your pets exam you are asked a lot of questions. And, you will be ! The Dr. & his staff are constantly getting to know you & your pets life style for their own educational purposes as well as instructing & educating you. Your pets exam will be thorough & follow up will include your pets day to day activity. I feel safe in saying Street Road Animal Hospital is more "Part of our Family" . We don't feel like we are just Patrons at a facility. They truly care & we would not place our pets life or health in any other hands.
Cynthia F.
22 Jan 2016
I stopped by here to get some prices. When I walked in the door there was no one at the front desk however she did quickly appear. The place was very clean and the receptionist was nice enough. There ...
I stopped by here to get some prices. When I walked in the door there was no one at the front desk however she did quickly appear. The place was very clean and the receptionist was nice enough. There was 2 cats perched on condos behind the reception desk which was pleasant. One thing I did find rather strange was that there was not one client there. They were completely dead at 10:30 in the morning. Also as there is only one vet there it probably is not a place to go for an emergency.
Bridget F.
9 Jan 2016
There is no other place I would take my 3 dogs. The care and personal attention they receive are bar none. All the staff knows them by name. Dr. Baeza knows their individual personalities, so he is a...
There is no other place I would take my 3 dogs. The care and personal attention they receive are bar none. All the staff knows them by name. Dr. Baeza knows their individual personalities, so he is able to recognize anything out of character. From check ups, shots, and surgeries, we have it all done here. So pleased with this place I will continue to always use them. I can not say enough! My dogs even love to go there! They are treated like superstars. They are treated very well and are very relaxed while there. I think they fake injury sometimes, just because they want to see all their friends there and be spoiled with love from them. What other vet would come in on 4th of July to take care of an emergency for your baby and stitch her up. This guy is always on call. WONDERFUL! This picture is of all 3 at an office visit, you can see how relaxed they are!
Neal A.
22 Dec 2015
These guys are super awesome!! The team is superb!! We took our dog to another vet, who gave him the wrong anesthesia, these guys came to the rescue and were able to give us a same day appointment and...
These guys are super awesome!! The team is superb!! We took our dog to another vet, who gave him the wrong anesthesia, these guys came to the rescue and were able to give us a same day appointment and help us out. Great Doc, and awesome Team!
Joy R.
15 Dec 2015
This is a horrible place. Be warned. Don't take your pets here! I filed a motion against them bc they punctured my cats eardrum and she is now deaf. This was just during a routine cleaning prior to be...
This is a horrible place. Be warned. Don't take your pets here! I filed a motion against them bc they punctured my cats eardrum and she is now deaf. This was just during a routine cleaning prior to being spayed. They would not take any responsibility and treated me & my cat horribly with no concern. I had to take my cat to the Vet Speciality & Emergency Center which was amazing & they had heard bad things about Street Road Animal Hospital also. Which they could not disclose the details. Note: this was over 5 years ago, so hopefully things have changed. However I felt the need to inform the public.
Ashley H.
15 Dec 2015
I have had nothing but good experiences at street road animal hospital , I have taken all three of my dogs here and will continue to bring them to get their treatment and check ups. The staff is wonde...
I have had nothing but good experiences at street road animal hospital , I have taken all three of my dogs here and will continue to bring them to get their treatment and check ups. The staff is wonderful and always very polite when I come in. The doctor is amazing and he is nothing but wonderful to my dogs. The prices I also find very reasonable! I highly recommend people to go see Dr. Baeza
dracofrost2004
2 Sep 2015
I have. Been using Street Road Animal Hospital for years. I first brought my adopted cat Jupiter in to see Dr. Baeza. He did wonderfully with him.
I next brought in my my 5+ foot Colombian Red-tai...
I have. Been using Street Road Animal Hospital for years. I first brought my adopted cat Jupiter in to see Dr. Baeza. He did wonderfully with him.
I next brought in my my 5+ foot Colombian Red-tail Boa, Ninja, in to see him. He treated him with the respect and love that he showed Jupiter.
Starting about a year ago I started brining in my Beagle puppy, Raffi. Once again he proved through his live and care for the Animals why I continued to bring my animals to him.
If you are looking for a vet that cares for your animal family members as much as you do, I highly recommend using Dr. Baeza. This is a wonderful place to get your animals cared for.
Jerry W.
23 Jul 2015
I have 3 Dobermans and 1 Great Dane which all are patients of Dr Baeza. He has cropped all of their ears and does an amazing job! My friend actually told me about him when I got my first dobe about 5 ...
I have 3 Dobermans and 1 Great Dane which all are patients of Dr Baeza. He has cropped all of their ears and does an amazing job! My friend actually told me about him when I got my first dobe about 5 years ago. They breed so they go to Dr Baeza for everything. I cannot express how thankful I am to Street Road Animal Hospital for everything they have done for my dogs! The latest was a very large tumor removal. Great place!
Sarah Lynn
4 Apr 2015
I have been going to Street Road Animal since 2007, I had my pet ferret treated there. I have nothing but good things to say about them. The staff is always friendly and makes you feel welcome. They c...
I have been going to Street Road Animal since 2007, I had my pet ferret treated there. I have nothing but good things to say about them. The staff is always friendly and makes you feel welcome. They call to check up on your pet after surgeries. They always let you know everything that is going on, and what options or treatments are available for your pet, and the cost upfront. They have treated my pet rats since 2008. 3 tumor removals, 2 spays, 1 neuter, and surgery to close an open wound. The vet is very knowledgeable about small animals, and that is hard to find now days.
Nancy R.
24 Mar 2015
This is by far the best animal hospital! The staff and Dr. Baeza are kind, courteous, and really get to know your your pet !! Very professional!! love them!!
Elmere E.
17 Nov 2014
The vet here is great I just want to leave a quick note saying thank you for taking care of my Guinea Pig.
Ron B.
11 Nov 2014
Everyone here is fantastic! We are always confident coming here that our pets are always getting the best possible care!
Landon N.
4 Nov 2014
Everyone here is always very nice thank you for being always so polite and caring with Stacey.
Marryy T.
28 Oct 2014
The staff here is great I bring all of my animals here they treat all of the animals as though if they were their own.
Linda A.
25 Sep 2014
I love the magazines we get in the mail from them. I love everyone in the office they are all so friendly and so welcoming.
Kenath H.
18 Sep 2014
They are great with all kinds of pets. The staff is great and this is the only place I bring my pets too. Thank you for being there when I need you.
Wade E.
10 Aug 2014
I love this place and so do my animals. The staff and vets are always friendly and respectful. Fantastic service, they truly seem to care about the well being of my animals. I would recommend this ani...
I love this place and so do my animals. The staff and vets are always friendly and respectful. Fantastic service, they truly seem to care about the well being of my animals. I would recommend this animal hospital to everyone!
Paul L.
6 Aug 2014
I love Street Road Animal Hospital and especially Dr. Baeza. Great personal attention given to all of my dogs on every visit. I wouldn't take them anywhere else.
Natalee F.
17 Apr 2014
Living in the city, I would have never traveled this far into the suburbs to visit a vet. Street Road Animal Hospital happens to the be vet of the animal rescue that I volunteer with, so I've recentl...
Living in the city, I would have never traveled this far into the suburbs to visit a vet. Street Road Animal Hospital happens to the be vet of the animal rescue that I volunteer with, so I've recently visited several times. I was VERY pleasantly surprised with this hospital and its staff.Everyone from the receptionist, to the nurses and Dr Baeza himself are friendly, efficient, and professional. They are very accommodating with their schedule and the prices seem great. I also respect any business that will work with animal rescues to help them with their mission. The staff really seem to love animals.I was so impressed that I might just switch over to this hospital, despite my hate of driving outside of the city.
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