We needed to take our puppy here at midnight , he got into my asthma medicine. I called themTo ask what I needed to do , they had no answers besides to call poison control, I did call paid the $65 to just be told that we need to take him to the Emergency Vet right away . When we walked in , we didn't receive a friendlyHello just how much the visit would cost  , I already had a bad taste in my mouth due to all the horrible views I read while driving there , I thought I had no other option ( didn't know about Quakertown) anyway so this doesn't take you all night to read I'll make it as short as possible, When the vet tech called us back to get his weight , no hello , I had to ask her her name . The Vet  Dr Jackson came in the room again no introduction , she didn't greet our dog to make him feel comfortable, anytime I asked a question that I didn't understand what she was explaining she would say "AGAIN "  they wanted to admit my puppy . Absolutely not .... quakertown is definitely worth the drive to avoid this place . Dr Jackson offered zero bedside manner , when we declined to stay , she just walked out . I left in tears Read Less

If I could I would give a big fat zero. I went to the horrible place last Saturday at 3AM because my very elderly cat 20+ years old suffered multiple seizures an hour before I went there and the decision was made, it was time to let our baby pass on to the next phase of his life.  I went to VETS because it was the closest and the lady was initially very nice to me on the phone.  She quoted me $185 for the euthanasia and exam by the doctor, that she said was already there.  Upon arrival, it was dark, outdated, reeked of bleach and felt very creepy there.  The same woman over the phone greeted us upon arrival and said "I'm so sorry" numerous times, that you could tell it was scripted and fake, not genuine. My poor kitty was hissing and crying because he was in pain and suffering and she was aware of this, but it was so important to her to get all our billing information before putting him in a room to settle him down. I said, he is getting very upset, can't we do this later? She said "I have to put it in to proceed."  I asked where was the doctor?  She said Dr. Johnson will be right in.  The lady brought my cat into a 70's style room, complete with a 70's pattern quilted blanket,  looked like it was someone's old robe.   My cat was freaking out like you wouldn't believe, like he was trying to tell us something.   I went out again after 15 minutes and said when is the Dr coming in? She said "she is coming now"...so she wasn't even on the premises when we got there. At that point, the lady asked for  $368.00 for everything. I said you quoted me different over the phone. I said he isn't being cremated,  so why so much? She said "for the doctor to come in, the euthanasia,  etc and it would be more if cremated...and we are the cheapest around"...HUGE FAT FREAKING LIE!!!!  I proceeded to give her our care credit card and she couldn't run it at first. She then said, "oh, I know the problem, I'll have to charge you $50 more because of the care credit fees ." I said "hell no, let's go to my husband...it didn't feel right, there were all these signs", my cat freaking out, no doctor and the crazy insane mega scam upcharge.  The lady said, " you don't want to do this to him" trying to pull on my heart strings more and make me feel guilty for leaving.  I said" how dare you and I'd  rather him suffer just a bit longer to have it done right elsewhere.  So glad I did!We drove to CARES in Langhorne..AMAZING!!!We were greeted with warm, open arms and felt a calming vibe by Celeste.  She told us how handsome our kitty was and how sweet he was. She said she is going to get a tech out here immediately to get him comfortable right away. The tech named Tara, came out immediately and cuddled him with her caring arms and reassured us the Doctor would be right back with our cat to say our goodbyes. She took him in the back to place an IV and at that time Celeste took care of the financials.  $121.00 for everything...the doctor's exam, euthanasia,  paw print in clay for us and 2 children, 3 colored mesh bags with a piece of our kitty's fur and a cardboard casket for us to take him home.  I couldn't believe it!!! We were almost ripped off by VETS OF WARRINGTON!!!  We were then lead into a beautiful, cozy, private room with two comfy chairs and a sofa. Dr. Molly Mauer met us in the room with our kitty and asked if we wanted to hold him or place him on the table.  We said the table, which she opened cabinet doors that conceiled the fold down table.  They dimmed the lights for a calm atmosphere in the room.   They had him in the blanket we brought him in and in delicate terms, told us she would give him medicine to relax him, and then medicine so he goes off to sleep peacefully.   She said he may twitch or gasp, but he went right away, fast and peacefully. Considering the situation, it was a beautiful moment to see him out of pain, smile on his face and his eyes full of joy...bright and cheery if you know what I mean. They let us spend as much time as we wanted with him and then took him in his blanket, wrapped him up beautifully and placed him the sealed casket.Celeste told us she would get the paw prints out to us on Monday and that's when they arrived, just as she promised.  She also told us about an animal bereavent group that meets there once a month.From start to finish, CARES gets 10 +++ stars where VETS OF WARRINGTON deserves absolutely nothing and should be shut down for their practices, rip offs and unprofessionalism. They tried to take complete advantage of us when we were in a very sad,  stressful situation. Shame on them!!! Consider this a  warning,  stay away from these thieves and heartless conartists.  I told my vet what happened after the fact ( she doesn't see pets after hours) and was so happy we left VETS and ran to CARES. She said VETS had a horrible reputation and CARES was the right and BEST CHOICE!!! Read Less

Unfortunately tonight I made the toughest decision ever, which was to put my beloved cat, Shadow, down. He suffered an extreme stroke causing him to be unresponsive and immobilized. Panicked, I immediately called around to see what emergency vet hospitals were open. Both the receptionist and the vet were understanding and gentle with us, knowing how upset we were. The vet gave us options on how I would like him to be put down, and needless to say my cat was pain free and comfortable the entire time. She also allowed us to stay as long as we wanted with him, which was very nice. I had a rough time saying my final goodbyes and I took about 40 minutes. The euthanasia and cremation together was $507. I honestly would have paid any amount. I'm very happy with my decision to come here. I can't wait to get my boy back on friday. Read Less

Wonderful clean facility. Thorough and friendly staff, that are obviously dedicated to the welfare of animals. They saved the life of my baby guinea pig rescue. He stayed there overnight for three nights and only charged me for the medicine. They even put up with me calling a million times asking how he was doing! Haha. Today my boy is thriving and I couldn’t be happier. I thought we were for sure going to lose him. They are reasonably affordable, caring and good at what they do. I definitely recommend. Read Less

I recently had to rush my dog Lydia to a hospital due to limp ness and breathing hard, I was told by my vet to take her right to a hospital due to the hospital having the technology right on board. I called emergency vets and at 9 am, the wonderful receptionist told me they were a night hospital and off the clock but she told me to hang on... she came back on the phone and said to bring my dog in and the vet would be back to see her and her two staff stayed! I thought these people are the best, we arrived and in a minute Lydia was in a room where the triage team worked, we were told she was bleeding internally from a tumor, as devastated as we were with this procedure of putting her down, saying goodbye, the staff were the most professional, understanding and sympathetic to us. Dr Jackson diagnosed my dog on sight with 100 percent accuracy and is very professional, I cannot express my thanks, I would highly recommend this hospital to see any animal!!!!! Read Less

I need to tell you all how kind, generous, and helpful the ladies at Bucks County VETS are. A young female cat, who we named Rhona, came to our back door on Sunday. Other than being emaciated, she seemed to be in very good health. We started her on flea & tick meds, dewormers, spent a ton of money at PetSmart and set up our house to be her sanctuary. She was so friendly, so docile, and tolerant of our extremely anxious Jack Russell. They even started to coexist as friends within a day or so. Sadly, this morning, Thursday, Rhona appeared to have gone blind overnight. Her heart rate was slow and her ability or want to walk had diminished. I'm not sure how these ladies do what they do, but they keep a brace face and handle business. We had to put Rhona to sleep and they assured us we had done a nice thing for her and gave her a good home and lots of love in her last few days of life. Read Less

I have used this service three times as they are the only night time emergency vet around that at the time, I was aware of. . They charge you now about 200$ just to walk in and get seen.  You have no clue what is wrong and your pet is injured or ill. You're  scared that they could die. And you get no info until you pay first.  What do you say to your kids..sorry I couldn't even find out what was wrong?  I know they need to be paid. They deserve to be paid, and fairly. They have you in a hostage situation when you walk in.  With that fee... you can barely afford any care after that.  My dog had an allergic reaction to a spider bite years ago with severe facial swelling. 175$ walk in. A 700$ bill for the exam, a shot of Benadryl and steroid and 4 hours later I could pick him up. 700$ ... is that fair pricing? Thank God I had a credit card. 3 stars.  They're there, it's a doctor and they provided appropriate care for my pets' emergencies. I'm glad I could afford it. I imagine the heartache of those who can't . Read Less

My 4 month old puppy broke her tibia two days ago. Since it was late, I decided to come here because it was the closest place open. They were extremely nice, but they weren't as nice at doing their jobs. My dog had a spiral fracture, which means it goes around the bone. They put her leg in a splint and told us about our treatment options. We were originally going to keep her leg in the splint, but then we decided the surgery was the better choice. Today, when she got her surgery at VSEC, they went in, expecting to put a pin in her leg. What they found was that the bone hadn't been set properly. It looked okay from the side, but it wasn't lined up correctly on the top. Had we not opted for the surgery, her bone would have stayed and healed like this. The surgeon had to put three wires around her bone to keep it in place. I'm so upset. Will never be going here again. Read Less

My 10 month old shih Tzu puppy started vomiting at 9:00 at night, then he kept vomiting blood 1 minute apart.  I was hysterical and drove him to Bucks County Vets.  They told me that he had a blockage and showed me the xray, 50/50 chance of surgery to remove the fiber blockage from his stuffed animal.  He was in there for 3 days and they prevented him from an operation.  I am so thankful to the Dr., since she saved my little puppy's life.  It was expensive, but it was worth it.  He is back home and playing like a happy little puppy. Read Less

Have brought several animals here. It is $200 to walk in the door They charge $50 to use a " care credit' card. Any drugs you get there are hugley overpriced. Helpful to know COSTCO has pet meds 80% cheaper!! If they will agree to write a script and your pet can wait until Costco Pharmacy is open. Otherwise I think they are good vets. I think the price deters non Emergency visits . I also like VSEC in Bristol levittiwn area open 24 hours just further drive Read Less

Unfortunately, we had to have our rabbit put to sleep by a more experienced veterinarian. We brought our rabbit here over a month ago due to an infection in his jaw. Dr Jackson continued to treat our rabbit for one month. The infection only grew worse. Deteriorating his jaw and causing blindness in his left eye. Had the Dr referred us to sinekbe more experienced with rabbits, I believe our bunny would still be alive. I do not recommend Bucks County Vets especially for any long term care. Read Less

My cat Maxie was having problems peeing and he was trying to go anywhere he was. Rugs, couch.  Then I noticed drops if bloody urine in a few places on the floor. I don't have a regular vet so I looked on line for an emergency vet in my area. I found Bucks Emergency Vets right on Easton Rd. In Warrington. I immediately call them and they told mm with to bring him right over. After examining him, Dr. Jackson was very good at explaining what was wrong with Maxie and the treatment that would be needed. He was there for 4 days and is now home and doing well. I just want to thank Dr. Jackson and all her staff who were very nice and helpful. I would recommend this vet to anyone that needs immediate care for their furbabies. They are wonderful. Read Less

Paid 450 for a scratch cornea on my dogs eye, meds didn't work. They wanted me to pay another 200, declined. Took him to our regular vet paid 140 to have his ears cleaned, nails clipped, meds for eye, and meds for his arthritis. Will never go back to the emergency vet, waste of money. Read Less

I will keep this simple, for all of us who have been there too many times. One night in December, 12 year old Yorkie had an episode and experienced a rapid decline (I'm talking minutes).  We raced him to Bucks County Vets, but his time had already come.   Everyone from the Doc on staff to reception was amazingly efficient, calm, cool, and supportive. One of the worst nights imaginable was made that much less terrible by their professionalism and compassion.  The whole experience was surreal to us, and they knew it.  We could tell they knew exactly how to handle this difficult situation with the utmost in medical proficiency but also a massive dose of empathy.  Bucks County Vets, you handled the worst nightmare of any pet owner with aplomb.  Coming to you was the best possible decision in an impossible situation. Read Less

Called for emergency visit for my new puppy and showed up ten minutes later. Every staff member was attentive and sincerely wanted the best for my new pup. I'm so glad I went there tonight. I felt he was in very good hands and am so appreciative they were there for us.Read Less

This place was terrible. Do not recommend at all. About 2 years ago we had to unfortunately put down our family dog of 15 years. She had a seizure in the middle of the night, couldn't move, and we had no choice but to take her here. That night we had to put her down. It was 2 in the morning. We were distraught; still are. The woman who worked there was extremely cold and rushed us. She repeatedly referred to our dog as "it" and did not give us any information of what to do after. I felt, and still feel, guilty having to leave my dogs body there with that woman. We had to call the actual place that cremates the animals to make sure our dog was cremated alone. It was such a terrible experience because the woman on staff at the time. I would highly recommended going somewhere else for this kind of issue. That woman was heartless and cruel and snappy. Not the kind of person you or your loving animal needs during these sensitive times!! Read Less

Showed up as a first time patient as we just moved into the area. Sent back for triage and then dr exam. Was all great service with wonderful friendliness. Since we have 6 dogs and have seen a few too many emergency hospitals and this was the best. We were not given extra unnecessary tests which would result into a higher bill. We were also given a recommendation for a few vets for primary since our old office is now 2 hrs away. Love how fast we were in and out which is a plus at 230 in the morning.Read Less

They were very patient and respectful when I had to make the emergency decision to say goodbye to my beloved longtime feline friend. Worst moment of my life but everything the staff did and said that night made it possible for me to atleast get through the experience. I also was extremely touched by their forethought to caster mold my cats paw and make it into a memorial decoration without us even knowing about it so that when we picked up Wooten's ashes they included this beautiful token of love to remember him by. The staff went above and beyond their "job" & actually cared. Thank you. Read Less

I highly recommend VETS for urgent care needs. I brought my 8 year old cat in for stomach issues, the vet on site at the time was very helpful. It was the first time (after menu trips to our regular vet) that someone mentioned the possibility of IBD. It was this visit that finally helped me get some answers and point me in the right direction towards the correct food and treatment for my cat. In addition, I needed a copy of his records for my new vet and I sent an email to the office (as they are closed during the day). I received a response with his records within 2 hours,  even though it is outside of their business hours. Which was TRULY appreciated. As for the comments about the cost, they are very open about how much it costs to walk in the door and any other associated costs. Medical treatment is expensive! I don't fault the office for the prices, it is unquestionably worth it in my opinion. Read Less

Brought my dog in for a cut in his paw. After 10 minutes of looking at him they came out and told me it was not big deal. 5 minutes later he was back out with a bandage on. Sent me home with antibiotics 10 minutes after that. $400. They did not budge on the price and 2 days later his paw is still bleeding... Read Less

We recently rescued a puppy about to be euthanized at the shelter for "lethargy". With the shelter's limited resources, we were not given a diagnosis beyond that and the call to pick up the puppy came late at night. Our intent was to take him to our vet in the morning, however as his condition deteriorated overnight we decided to rush him to the emergency vet. Sadly, he did not make the car ride. When we arrived, obviously very upset, the vet really could not have been more compassionate, and understanding, as well as efficient. I was very impressed with her composure and how appropriately she handled such a tough situation. I really hope to never need another visit to the emergency trauma vet, however I would recommend them to anyone in need of such services. Read Less

This Saturday morning was like every Saturday morning but we had sunlight at 6am but then that Horrific Meow(cat owners know it), then the sound like that of a sack of Oranges falling down the stairs.  Yes our cat laid there for several minutes, breathing but nothing more....suddenly UP & into the kitchen for some food and a drink.  Then laid on the floor resting....even that wasn't normal but what do I know.  I called the VET that my family has used since early 80s, spent easily 10Gs up till 12/2012....only to be told that they are closing in 15 minutes and I am under 3 miles away.  It was because of the person on the phone with me, showing me that "CLOSING TIME" is and was the most important thing on their minds....what a disgrace.   HELLO BUCKS COUNTY VETERINARY EMERGENCY TRAUMA SERVICES.  From calling them, to leaving them....never met such courteous, understanding, patient and compassionate group of people. Doctor listened to us, making note of what we think happened, saw at the bottom of the steeps, her routine over the past week and so on.  All the while, making sure we were ok and we couldn't want for anything, they wanted to make our stay comfortable.  When the doctor came out to bring us up to speed, she was very informative, caring and well aware of the value of our cats life to us.  The information she gave us, I'm jot sure how much worse it could have been but we totally understood everything. Being well informed doesn't make Bad News  turn into Good News but it does make it easier to swallow.  VERY GOOD PLACE TO TAKE YOUR LOVED PETS.  THE STAFF IS A CREDIT TO THEIR PROFESSION AND I highly recommend .Thank you. Read Less

Tonight was so rough, I took my beloved Cashmere to this vet, she had wet tail and I made the excruciatingly difficult decision to humanely euthanize her.  Everyone was so kind here and really cared.  They worked with me on the price and made sure she was comfortable.  I am very, very sad but I know that they watched over her and made her final hours more bearable. Read Less

highly recommended! my dog Memphis has been a patient of Dr. Lucyk's for about 1 year now. He had CCL surgery at another ER vet and this office was recommended for PT. She always has great patience with my fearful pup and spends as much time as needed to explain procedures and recommendations. An added bonus... Theyre fees can't be beat :) Read Less

They were very courteous, patient and understanding. Although my rabbit died (it was a congenital condition, and nothing could be done to save her), I was very satisfied with all of the help we received. I ended up having them cremate her, and they surprised me with a really thoughtful gift. It made her passing a lot easier. If I had any more rabbit emergencies, I would absolutely bring my rabbits here. Read Less

I had to take my cat there last night. The front office staff was very friendly. And everyone from the receptionist to the nurse to the doctor seemed very concerned about my pet. The doctor is very knowledgeable, and didn't order any unnecessary tests (which was my experience at the last vet hospital I was at). They're love for all animals is evident in their attitudes and in the way they treated every pet in there. It was a very busy night for them, yet they remained professional and friendly. Very affordable as well. I definitely recommend this place if your pet is sick. Read Less

This vet did not actually treat my little kitty... but was able to answer all my questions and concerns over the phone when I thought she was getting sick. The woman I spoke to seemed very knowledgeable and willing to help. I highly appreciate her insight to my kittens health when I wasn't sure what to do. Just from my 10+15 minute phone call alone I would recommend this emergency vet. Thanks again Read Less

Yesterday afternoon I called my vet because my cat was obviously having some pain and symptoms of being sick. They told be that because he was going to the bathroom, it was not an emergency situation, and to make an appointment for tomorrow (today). This morning when we woke up, my boyfriend and I saw that our beloved cat was unable to move and looked like he was dying. We called this emergency service, and they let us know that it sounded like renal failure and would be 1500 to help him. 1500 dollars that they needed up front, and even if we brought him there and he was dying, without being paid up front they wouldn't be able to do anything for him. This was their words, not ours. Our vet doesn't open till 9, and at around 7:45, my cat Oliver died. Words can not express how sad I am, and how heartless this practice is. I'm angrier than I have been in a very long time. I understand that they want to limit the amount of unpaid bills they have, but to just let an animal die because we didn't have the full amount up front, makes no sense to me. Two years ago we used them because another cat of ours was rough housing and did something wonky to his leg. It was on new years eve, and they did fine work, though they never really found out what was wrong, just gave us some meds. We took him to our own vet to check up after. But now? I would never use them for anything again. Read Less