Oaklawn Animal Hospital

Went to have a  beloved dog put down due to a lot of issues mostly attacking other animals. I spent over an hour having to fight for my right to put my beloved dog down even had to bring my landlord in to confirm the dog was mine. Been coming to this vet office for about 20 years never ever had to fight before with any staff on having to put an animal down before. this has left my family with a bad taste in our mouths for a place we thought was all about family and respecting our wishes. Not to thrill with the new vet in the office. we hoping there be no issue when we bring my mom's service dog in june for his shots and exam. Also staff does not give you their names. this place sadly to say is going down hill fast. once was warm and friendly now it like at ER. Read Less

It is really a mixed bag here.Dr. Stella is great and she takes time for her clients and LISTENS and cares. She treats people with respect.Most of the vet techs are OK, some are stellar, but there is one that is an over the top animal rights activists and makes judgments against owners without knowing the full history of the animal and the owner. I have a dog breed that is prone to ear infections, no matter what you do. You really do your best. This woman was like "Do I have to show you again how to clean a dog's ear" and was treating me as if I was an idiot.The front desk is hit or miss. Plan to wait a while. It all depends on who you get. I have had them nickel and dime me on the bill. Dr. Stella was the only vet to stick up for us when I questioned the bill as it was not what Dr. Stella said and the front desk person was going to charge me 2x for the same urine exam. We are going to look elsewhere for a new vet. We just aren't feeling it here. Read Less

They nickel and dime you even if you have qualified for a low income voucher. A dog had peed on the floor and the owners asked for paper towels to clean it up. They said that they would take care of it.... half hour later there was still urine on the floor. Read Less

I had been bringing my pets (2 cats, 2 dogs) here for 20 years despite the fact that the front desk service hasn't always been perfect and I have been unable to get my pets appointments with the main reason that I have continued to allow this hospital to care for my pets--Dr. Courtney Resbendorf--because she is truly amazing! But since she is so difficult to get an appointment with and really after my experience today--I will now not let this hospital care for my pets ever again!!! I wish I had got the name of the woman who took my call on 5/11/18 around 9am. She was very cold and did not seem to listen to me when I said that I was calling to see if I could get an appointment as soon as possible for my puppy who I believed has an eye infection. She immediately responded with the first available appointment was the following week--6 days away! She offered to look at their "other hospital" which offered an appointment 5 days away and when I expressed disbelief that I would have to wait that long for my puppy's infected eye  to be looked at--all she said was "there is nothing I can do." So I said--"I will have to call another hospital then?" And she just responded "yes." She offered no recommendations of other hospitals or even what I could possibly do to help my puppy in the mean time. I was just in shock!!Fortunately, I did figure out my own solution to my problem as I knew of a hospital that friends had been having great experiences with. I called them and am so happy to say they now have two new patients! Thank you to Whitney from Greenwich Valley Vet Clinic in West Warwick who went above and beyond by doing what the woman at Oaklawn Hospital couldn't be bothered to do...she offered me three other hospitals to call because her hospital was full today but she also offered an immediate solution to give my pup some relief and possibly prevent a trip to the vet. My pup & I do so much appreciate all of your help! Looking forward to meeting you soon! :) PS When I called Oaklawn Hospital back later this morning to have my pets information/files faxed to our new vet office--it was just as cold of a conversation as my earlier one but with a different woman--to whom I made it clear I was leaving the practice. I also asked to speak with a manager but was told that one wasn't available until next week and would call me back. Just as the earlier woman could of cared less for my puppy-- this woman couldn't have cared less that the hospital was losing a client that had given 20 years of business with four of her most beloved parts of her life. Truly sad. ***Please don't make the mistake I made and take your pets elsewhere!*** Read Less

I brought my dog in for his annual visit. About an hour after returning home, I recieved a voicemail from the veterinarian I had seen. The voicemail consisted of her laughing while telling me that my dogs lyme test came back positive. I thought it was extremely unprofessional, given the nature of the message. My dog is very important to me and i was left feeling like my dogs health was a joke. I've been going to Oaklawn Animal Hospital for many years, but only recently starting seeing a new veterinarian. I am upset and unsure if I will bring my dog back there for the additional testing he needs. Read Less

We have traveled the state (and some of MA) looking for a vet that would give our fearful dog the chance he deserves  he is extremely difficult to work with as his intense fear makes him aggressive at the vet. We know he's a handful. Dr. Mahaney has been a tremendous suport. We wouldn't trust anyone else. When others have walked away from us or made us feel we may need to euthanize,  she has focused on the positive and made us feel that we will overcome this.  She willingly and proactively communicates wth Tufts behavior health to make sure she's following protocols correctly. She's wonderful. Highly recommend! Read Less

They are affordable and knowledgable. I drive all the way from Pawtucket to go there, so you know they are good. I went to a couple vets in Providence which ended up being WAY too expensive and found this place when we got our dog. They are friendly and don't try to upsell you (thankfully). I wouldn't trust my pets to anyone else. Read Less

My wife and I were so nervous taking our first puppy as a married couple together to her first vet visit. The staff here answered all of our questions while loving our puppy Riley and making her feel happy and comfortable to make the visit as pleasant as possible for her. They make us feel like they sincerely care about our puppy and are super nice to us and obviously know their stuff. Would recommend to any friend or family or random person honestly! Read Less

I was recently on vacation when my dog Rhody scratched his eye. His other vet(s) were unable to see him and my pet sitter brought him here. I'm thankful that they were able to see him since he is not a regular patient. They determined that he scratched his eye and prescribed polycin ointment for his eye and benadryl (allergies). Overall, I'm really happy with the care he was given. The amount paid for prescription was really inflated though. He's been prescribed before and the cost paid was about $15 for same ointment, here I paid $46.85. I have pet insurance so it's not really an issue for me but unfortunate for others who don't. Read Less

We have been customer of Oaklawn Animal Hospital for 14 years and have always been very pleased with the service.  Last week we had to unfortunately put our dog down.  From the phone call to make the appointment to showing up to the appointment and spending the last moments of Bronx's life was an experience that was very hard but the staff was simply AMAZING and COMFORTING.  Today we picked up his ashes and the compassion continued with a beautiful card from Dr. Mahaney.  Thank you from the bottom of our hearts .... Bronx's parents Read Less

I went here to get some medication for my dog.  The woman there who greeted me took me to a room to discuss my purchase.  She was so helpful, understanding and really listened to my concerns regarding choses of heart worm medication as my dog has digestive issues.  I have an in home vet so I was expecting just a casual hello and ringing me up.  She was so awesome.  I will definitely return to make further purchases here because of the way I was treated.  Thank you. Read Less

Prices have skyrocked outrageously for all services. Some of the exam tables have been dirty and I've asked to respray. I bring a blanket for my dogs to stand on now., Dr. Honoreta Lenks is very compassionate, extremely knowlegable and explains things perfectly. She's very gentle with my 3 dogs. Hopefully things will settle and I can edit my review.Read Less

Courtney & her entire staff (other Docs, front desk and back-room techs) are always there with compassion, prompt advice service). This is the best animal hospital we have ever used!! Steve B. & Jean Read Less

I've been Oaklawn Animal Hospital for 3-4 year's now. They were instrumental in saving the life of my cat when she became infected with a flea outbreak. Now, my dog Rocco receives his care from there, as well. The doctors and all staff members are exceptional in their courtesy, care, and knowledge! I have great respect for Dr. Rebensdorf and her practice and highly recommend her services. With much appreciation, Ed Pelli Read Less

Went here for several years and they were lovely. Then a new vet here told us our dog had a cracked tooth which had to be removed emergently. Tried to to give us an appointment 6 weeks out, but I pressed and they found something like 2 weeks out. Our dog went in and they medicated her for the surgery. She then experienced what we were told was uncontrolled vomiting and diarrhea. They told us it was our fault - she must have eaten something. (This dog has eaten such things as half a jar of chocolate peanut butter with no noticeable effect.) They cancelled the surgery and charged us almost $600 for the medical management of her vomiting and diarrhea. Then they told us THE TOOTH WASN'T CRACKED - THE SURGERY COULD WAIT. We asked for an appointment to try to understand and/or make this right, which we were given. They made NO effort to meet us halfway. Said it was not possible that something they gave her made her sick, and that it's hard to tell sometimes if a tooth is cracked. They just wanted to know when we could reschedule the surgery so we could pay them another $700. They wanted to reschedule us for a few weeks later - we told them we were out of money and had to wait. They kept calling to remind us about the upcoming surgery. We finally had to call and talk to a supervisor to get them to cancel it and stop calling.Eight weeks out our otherwise healthy 7 year old dog still can't tolerate her regular diet. If you go here, stay away from the new vet. She overtreats, then the veteran staff back her up. Read Less

Excellent caring doctors, vet techs & front registration & check out!  My dogs have had emergencies & they've been very fast in getting us in for them..they caring, concerned, gentle with my animals and honestly couldn't ask for more..they're the best!! Read Less

They recently took my stubborn English Bulldog in for a cyst removal and neutering. Needless to say I was so nervous about having my boy go under as he had a 50/50 chance of coming out. He came out and better than ever. The vet was very professional and called me and explained everything to me before and after the surgery. The tech explained everything on the way out. Read Less

We recently have to put our beloved basset Baxter down and the kindness and compassion shown to us during this very difficult time from the Oaklawn staff was absolutely heartwarming. It made a difficult time a little bit easier and I can't thank them enough. Dr Courtney took amazing care of Baxter since he was 8 weeks old like he belonged to her. Dr Victoria was a kind and understanding as if she attended to Bax for his 10 years. Thanks for your kind words.... Read Less

I am happy with the care provided at this facility.  The staff & doctors are easy to talk with.  It is a higher priced facility, but it is quite clean and well equipped.  The doctors are not hesitant to refer to other facilities for tests such as ultrasound.  I would rather know for certain what is wrong with my dog through ultrasound or MRI than have the vet diagnose based upon an educated guess.  I will definitely be purchasing pet insurance after the expense of an emergency situation with my dog!  This is the kind of quality care pets deserve. Read Less

I can't even begin to say how amazing Dr. Courtney Rebensdorf has been for my pets and family. She has treated my wife and my dog Dante many times over the years as well as our pet rabbits. Due to the many issues we had with health issues with some of our rabbits she would even see them for free and not charge us. After hours one night she let us bring our dog Dante who seemed to be feeling very bad. She took us right in and examined him and decided he needed hospitalization at ocean state animal hospital. Dante was diagnosed with heart failure and was saved because she was willing to see him after hours. I would give her my business for as long as she stays practicing. Thank you Dr. Rebensdorf from the bottom of our hearts! Read Less

I have been coming here since Dante was born 5yrs ago and I am a retired nurse. Although people medicine is slightly different I do know the value of compassion. Dante has had a rough 5 yrs and still has many problems Inflammatory bowel disease , luxating patella surgery, frequent ear infections etc.. We have also accessed care at other speciality hospitals in the area. Dr Courtney's clinical expertise is outstanding and she is so compassionate and caring. Most importantly, her staff and techs (Lil Courtney, Ashley, Maria, Fran, Christina ,Amy,Sonja, Michelle and the girls names I can't recall) are outstanding. Dante is very difficult when he is ill yet the way they approach him makes things so much easier and stress free. I do not know what I would do without Dr. Courtney and her crew!!! No one wants a sick fur baby, but the care they give him makes it so much easier to handle. Thank you from our hearts!! Vera , Amanda & Dante XORead Less

This is such a wonderful place! Everyone from the front desk, to the technicians, to the veterinarians are kind, caring and thorough. I'm so pleased to find such wonderful pet care in Cranston. Great parking and easy to get to location. Read Less

I have been bringing my dogs to this vet for a while now and never had any issues, however neither have my dogs. All our visits have been routine up until about 2 years ago when my 10 year old Yorkie started scratching himself non stop. To make a long story short, the vet told me it was allergies. I informed them I have had this dog for 10 years and he has never scratched before, so I find it odd that 10 years in he develops allergies. Despite my protests and questions regarding if it could be anything else, we began him on treatment for allergies, since I had no other options and was tired of watching my dog suffer. Multiple pills, allergy tests, allergy shots, and hundreds and hundreds of dollars later, there was no change in his behavior or condition. In fact, most of the treatments made him more uncomfortable. All the while I was saying I did not think it was allergies and what else could it be. What else could we do?  I finally decided to stop his allergy shots (we finished the entire 1st cycle) and brought him back in since he needed another round of antibiotics from scratching himself to shreds. I informed the vet I was done with these allergy treatments. They were doing nothing to treat him. Their solution? Why don't we do another blood test. See if anything changed. I told them no. First of all, we have done countless blood tests on this dog over the past two years and nothing was ever different, elevated, out of whack. Nothing. I told them I am done poking and prodding my dog because you don't know what is wrong with him. I was then informed, 2 years after this all started, and I got visibly upset at the vets office, that there was a dog dermatologist I could take him too. Oh really? Is there? Don't you think that would have been helpful to inform me of on DAY 1? Maybe give me some options so I could make an informed decision about how to treat my dog? Of course not, because if they did then they wouldn't have been able to take all my money for those worthless treatments. It is safe to say we are done bringing our pets to this animal hospital. I don't trust them and quite frankly I don't think they know what they are doing. Read Less

I brought my 15 year old cat in today and in the back of my mind l knew what was coming. I was in such another world, l didn't get the Dr's name, every single person on the staff was wonderful. I requested a sedative for my Buttercup before actually putting her down and they did. They had her wrapped up like a little baby, she looked comfortable. The Dr then proceeded to do which I'm sure is the hardest part of her job and in minutes my baby she was gone. The gave us time with her alone. All I can say is if I were to get another cat (if) Oakland Animal Hospital will be the place l would bring her for life. On a side note..You will not find a cleaner hospital around..they simply are the best. Thank you so much for making the last minutes of my Buttercups life painless. Thank you again, Cheryl and Dave. Highly recommended. Read Less

Dr. Rebensdorf is 1 of a kind along with her staff!! I brought my Bug in about 2 months ago with a leg problem an within about a month she found out what was wrong with him and has been a total god send to me an my pup!! I am beyond grateful to her and her staff!! Keep up the GREAT WORK!!! :) Read Less

Dr. Rebensdorf was great and Courtney the tech that worked with her on May 10, 2016 when I brought my cat Baby in. I knew in my heart he was very sick , Dr Rebensdorf found the lump in his chest that was stopping my baby from eating and lost his "Garfield" look! The staff is great as well answering my questions on the phone when I was concerned about Baby! And when Baby died they did something that I didn't expect, they gave me a memory of him I'll have forever "My Baby's paws' on a disk! They didn't know he let me rub in-between his pads at night. He is in my heart n now I have his Paws forever! Thank you for that. Read Less

Receptionist are SO rude, especially Kristen. Yelling at me on the phone, giving short answers and talking to me like I'm insignificant. I witnessed them talking to other people like that when I was in the waiting room too.  I have been bringing my dog here for years. There's one vet who is amazing and sadly I'm going to be taking my dog elsewhere. I'm not going to be treated like that after the THOUSANDS I have spent there. Read Less

All the doctors and assistants are very pleasant, and helpful , been going to Oaklawn Animal Hospital over 15 years. We presently bring our dog Daisy to have all her medical needs taken care of .My wife and I are very satisfied with the care and attention and great service we receive. Read Less

I have been taking my fur baby Dante to Dr. Courtney since he was a puppy and he just turned 5yrs old. Dr Courtney is an expert in her field and she always educates me about Dante's condition and makes me feel very comfortable asking questions about his care. She is very conservative with her care and tries all the noninvasive treatment first. I also appreciate that when she cannot remedy his ailment she will get us to the proper specialist . Dante has had luxating patella surgery at Oaklawn animal hospital and has a specialist for his Inflammatory Bowel Disease at OSV Hospital. His specialist are excellent however it is Dr Courtney that coordinates the entire team making certain Dante will always receive the best care. She continues to double and triple check his treatment plan and answers all my numerous questions. I am so grateful for her assistance with Dante's well and sick care . It is so difficult to have a dog on daily medicines and ongoing monitoring with labs and testing. Dr Courtney has made an unpleasant situation easy for me to manage . I am a retired health professional and people / animals ....it us all the same... Knowledge and treatments come from a textbook ... Dr Courtney adds compassion, care and love to the mix while always involving Dante's family in the decision process . We love her and her staff both at Oaklawn Animal Hospital and Cranston Animal Hospital . She is an asset to the veterinary profession and we see her because Dante deserves the best!!!!!! Read Less

HIGHLY RECOMEND YOU SEE THIS HOSPITAL. I was extremely pleased with my experience at Oaklawn animal hospital. I took my long haired Persian there for the first time yesterday. The nurse was extremely gentle and thorough with violet and the doctor was amazing. I did not bring my previous vet records that I had for my cat because I was very unhappy with how they treated my cat and myself, but, when I arrived they had them already on hand faxed over which was wonderful. They both took their time to listen to me examine and explain treatment for my baby. The price was absolutely reasonable considering what we received ( initial visit cost $55, lab test, 2 antibiotics and a big bag of food). All in all hats off to the staff at Oaklawn animal hospital. I will be taking by baby there from now on. Read Less

My wife and I have been taking our last two dogs here for many years and we always have been more than satisfied.  For a brief period we took Brandi to Titan Vet in Warwick, but were very sorry that we did.  That place is very dirty compared to Oaklawn, and the vet over there really butchered my in-laws Bichon.The techs at Oaklawn are great and so is Dr. Lenk, our regular vet.  Care here can be a bit expensive, and the one time Brandi saw the head doctor there, she seemed a little cold.  Still I would highly recommend Oaklawn Animal Hospital,especially Dr. Lenk. Read Less

I have been meaning to switch Vets for awhile as I've never been too happy with Oaklawn Vet.I have been taking my dogs to Oaklawn for 10 years and have spent more $ than you can imagine.Yesterday my Rhodesian Ridgeback( whom they know extremely well as she had a condition as a puppy which required weekly visits to Oaklawn) was not acting right at all and really needed to be seen. I called Oaklawn and they would not fit her in! This was on a Friday not Sat or Sun,they referred me to Ocean State Emergency which is a place that not only do I abhor but is also ridiculously expensive.They are always trying to push expensive treatments and will always rush to do xrays and blood tests even when no danger is imminent. They once performed an ear culture on my dog without asking me and tried to charge me $35 to tell me they found yeast which I was already aware of! Their waiting room is extremely small,uncomfortable, and basically just crappy.Luckily I found another Vet whom was willing to see her and the difference between Acoaxet Vet Hospital and Oaklawn was immense. Acoaxet was so accommodating,beautiful large waiting room in sections(i.e. cats& dogs) and the Vets themselves were just wonderful. There are way too many better Vet Hospitals out there: don't even bother with this place! if I had the option of no stars that is certainly what I would've chosen. Read Less

Dr.Mahaney is amazing! There's no other words.She is so kind and patient and takes the time to explain everything to you that you need to know and really get to know your animal and what works best for them. We have a Doxie and a rottie she works so well with both of thier special needs. All staff is friendly and helpful I will never go to another place ever. Best around! Read Less

Been to other vets in the same area Atwood animal, Warwick, etc... I bring both my puppy and my 8 yr old here and honestly I stayed because when I call there is an answer to my question when I need an appointment they make one not a month away a few day maybe, if not right away and when my dogs are there they feel comfortable, the older one has dogs anxiety barks and gets very loud, they let me go threw the back door if there are dogs in the waiting area, that's big for me. When we took our puppy home there she was administered the appropriate shots and up to date on everything thanks to there help and the price was reasonable. ( Comming from a part time worker&& full time student ) they do a good job and make me and the dogs feel at ease, I recommend them. -- also I'm a providence resident Not a "" Cranston Snob "" as seen from post below! Read Less

Dr. Courtney and the rest of the Oaklawn team are a true pleasure to work with. As clients they are proactive, professional and enthusiastic. And as healthcare providers they are skilled, innovative and compassionate. They exemplify what all veterinary practices to be and we are proud to be able to help them continue to do amazing work Read Less

I started taking my dogs to Oaklawn Animal Hospital after meeting Dr. Rebensdorf at a fund raiser. This was a great move. Dr. Rebensdorf and the entire staff of Oaklawn Animal Hospital are the most compassionate, caring filks. This is the best animal hospital in the state, hands down Read Less

I took my kitty here to deal with a urinary tract infection. The doctor was nice, wait time wasn't bad and I was able to get an appointment reasonably soon. However, she picked up fleas at the vet--she began scratching very soon after her visit to OAH, she's never been an outdoor cat in her life, nor does she live with outdoor cats. When I brought her in to treat her for fleas she got there, I told the receptionist and vet assistant. Neither one reacted to the fact that she got fleas there. I understand that sometimes this happens, but I found it unfortunate that they didn't even react to my statement with a "sometimes that happens," but just ignored it. They did give me adequate amounts of Capstar to take home, and faxed over a prescription to another vet when they ran out. They didn't explain enough about the flea life cycle, and that I should use an IGR at home to kill eggs. The main advantage of this vet office to me was proximity, but I may have to rethink in the future. Read Less

Compassionate staff that truly enjoys working with animals. They have always been great with all of my pets (3 cats & a dog). Wait times can be a little long but they are very accommodating when you pet is sick and needs to be seen right away. I won't bring my pets anywhere else! Read Less

We picked up a stray cat and took him in to be checked before we took him to the shelter. Unfortunately he was a little sick, but we gave him medicine to get him back to health. When we brought him to the shelter so that he could be adopted by a caring family, they would not put him up for adoption and kept him in isolation saying that he was not adoptable. After one mnth we contacted Dr. Rebensdorf who checked him out initially and told her of the situation. She then contacted the animal shelter informing them that he was cleared once the medication was completed. 5 stars for Dr. Rebensdord. Unfortunately the shelter did not listen and kept him isolated 1 star for them. Read Less

I've been going to Oaklawn Animal Hospital for about 5 years now.  I take my dog and cat there and I used to take my older dog there before I had to put him down.  I took the little old man to Oaklawn the day he was sick and it was decided the best option was to put him down.  The vet who assisted me, Dr. Julie Mahaney, was kind, caring and compassionate.  There are two other doctors who work in the hospital, but I prefer to see Dr. Julie Mahaney when possible as I like her the best.  I never have a problem scheduling an appointment to see a doctor and my overall experience with them has been good. Read Less