VCA Atwood Animal Hospital
Cranston, Rhode Island
Reviews
Maria Bermudez
4 Oct 2019
REPORT
Should give them no stars as each and every time they tell me that my dogs need an exam over and over when they have been there many times for sick visits and other, told today that my dogs have not b...
Should give them no stars as each and every time they tell me that my dogs need an exam over and over when they have been there many times for sick visits and other, told today that my dogs have not been seen since 2017!!!! when I had my older dog examined and given a rabies shot this year on 4/22 when he was due, now they are due for more vaccines and they tell me that they have to be examined. Maybe they think I threw the receipts away, but fact is that I have them. My older dog had a well exam on 6/14/18 with vaccines at a cost of 145.78. When he had his rabies vaccine in June this year a "doctor directed exam" was done instead, and today they tell me that for any boosters they have to have a doctor's exam. On 4/22/19 I was charged 119.45 just for my oldest. On 6/14/18 they also saw my youngest dog for boosters no mention of a required exam and I paid an additional 37.45. Now they need a leptospirosis vaccine and they want to have both of them examined, when they were recently examined at another facility for boarding. They will not transfer the records nor will they get a copy of them. They want me to do everything there from scratch as though my two dogs have had nothing done whatsoever. If my doctor told me that I am going to be charged for a whole new exam because he/she does not take another practicing physicians records of an exam, I would flip. That is exactly what I did, told the person on the phone what she could do. Not going there any longer. Does anyone monitor these clinics at all??? This is robbery. Bye money loving jerks.
galina
23 Nov 2018
REPORT
DONT TAKE YOUR DOGS HERE. I told them my dogs were stolen and reported them stolen and they let the person who stole them bring them in for a year without contacting me and just made a new account for...
DONT TAKE YOUR DOGS HERE. I told them my dogs were stolen and reported them stolen and they let the person who stole them bring them in for a year without contacting me and just made a new account for them. When I emailed them confronting them of the situation they ignored me. My dogs came home very overweight and bugs bites all over. They weren't on any monthly preventatives either so now I must wait and home their heartworm results come back negative. I am so glad to finally have my dogs home where they belong but I'm disgusted these disgusting "vets" allowed this to happen. Spare your family the pain and don't bring your dog here.
Rebecca Tartaglia
6 Apr 2018
REPORT
Caring staff! Each and every member on their team treats the animals in their care and the owners with respect and compassion!
Justin Palavra
27 Mar 2018
REPORT
Brought my dog here and found out they over sold me on some products. Did my own research and figured out could have saved close to $100 had i not bought some of the products they sold me for my dogs ...
Brought my dog here and found out they over sold me on some products. Did my own research and figured out could have saved close to $100 had i not bought some of the products they sold me for my dogs skin condition. I suggest if you visit them for your animal to do some research before purchasing products they say you need...
Karen Cayer Dorgan
1 Mar 2018
REPORT
Awesome staff, everyone is so friendly and kind..they go out of their way to help you!
Rebecca Beauchamp
15 Feb 2018
REPORT
Love the staff. Always friendly and helpful. I'll never use another vet!!!!!
Diane D'Annibale
24 Jan 2018
REPORT
The entire staff is excellent and they take great care work all the animals (and humans) that walk through the door because they are the ones that worry the most.
Lynne
26 Nov 2017
REPORT
Reception friendly and always greet you by name as well as your dog. ,
Dr Rando, the "vet" there is a pushy , "do it my way," vet. I honestly think she's nuts. (My opinion.) Recommends everythi...
Reception friendly and always greet you by name as well as your dog. ,
Dr Rando, the "vet" there is a pushy , "do it my way," vet. I honestly think she's nuts. (My opinion.) Recommends everything for your dogs to drive up that bill and baits you with a free first visit. Bad experiences on a consistent basis with her not sitting back & listening..not a calm lady..felt very uncomfortable with her interactions with us, our dogs and her recommendations were so wrong as well as her different answers to same questions. She knows squat in our opinion. Something didn't feel right with her.
Very poor quality doctor in our opinion and spoke to two others who left there through YELP app who felt same. Also extremely expensive loves to drive the bill up with recommending this that and the other. We left after just after a few months. There is no way this place received all these 5 stars. Put the real reviews first.
Fluffle Puff
2 Feb 2017
REPORT
Great service, remember my pets name and do a great job
Loren Bauerband
24 Oct 2016
REPORT
I was using VCA for my vet for only a few months when I boarded Riley here. When I came to get him he smelled of urine and his collar was almost completely chewed off. I changed vets immediately and p...
I was using VCA for my vet for only a few months when I boarded Riley here. When I came to get him he smelled of urine and his collar was almost completely chewed off. I changed vets immediately and pulled all his records. The records from VCA support what I thought - he was left alone in a crate for over 36 hours because no one came to care for him on Sunday. He now has recurring UTI and severe separation anxiety. DONT BOARD HERE.
Teresa Bidwell
20 Sep 2016
REPORT
Great first visit very friendly informative on how to care for Sapphire
Audrey Latson
13 Sep 2016
REPORT
I love everyone at VCA Atwood. We have taken our dog here since we adopted him almost 4 years ago, and now we recently began taking the orphaned kitten we rescued. The vet techs ALWAYS remember me, an...
I love everyone at VCA Atwood. We have taken our dog here since we adopted him almost 4 years ago, and now we recently began taking the orphaned kitten we rescued. The vet techs ALWAYS remember me, and my doggie, and they shower him with love. On top of the positive atmosphere every vet we have seen (with incredible emphasis on Dr. Z) always takes the time to explain things and relate to me, no matter what my question. I feel as though I am getting very good care, and from people who are all so wonderful. I can't recommend this team enough.
Linda Dixon
20 Aug 2015
REPORT
We have been using this animal hospital for at least 7+ years. I have had pets for over 50 years and have used many vets. I have boarded my dogs here and I have had one dog put to rest here. The st...
We have been using this animal hospital for at least 7+ years. I have had pets for over 50 years and have used many vets. I have boarded my dogs here and I have had one dog put to rest here. The staff are compassionate and friendly but most importantly, my dogs will go to them even with me in the room...that speaks volumes. When I had to put my baby girl to sleep, they were beyond caring and sympathetic. They created a truly therapeutic environment, gave us the time we needed, did little touches to make my girl comfortable. They even sent us the most beautiful card with her paw prints and pieces of her hair which I still have. I have had to bring two other dogs to be put to rest and never received the quality of care and treatment VCA provided.
The vets explain every detail as well as the options available. As for the cost, I do not find them any more expensive than other vets and in some cases more reasonable. I spend a bit because I do the 6 month blood work for my senior dogs. They get regular check ups just like my husband and I have. Considering that much of animal medicine is based on human medicine, the cost is no where near what my physicians and hospital charge for many of the same procedures. Check out you medical bills...the ones you don't pay because your insurance pays.
I highly recommend VCA and am thankful that I have them to turn to when my pups are hurting. Thank you for your exceptional service.
Richard perrotta
10 Apr 2014
REPORT
Do not take your pet here unless you have to. They don't care about the animals just how much money they can take you for because they know you will pay for your animal.
A Google User
13 Jul 2012
REPORT
very upset with this vet after taking all 5 of my dogs they're spending 3000 dollars over 6 months he couldn't take 2 seconds to look at a rash.the woman behind the counter told me that it be unethica...
very upset with this vet after taking all 5 of my dogs they're spending 3000 dollars over 6 months he couldn't take 2 seconds to look at a rash.the woman behind the counter told me that it be unethical for her or the aids to take a peek and at the doctor didn't have 2 seconds to take a look.....aka we really don't care about your animals and we want money withch is fine.....but to send away hurting animal after I've been a loyal customer that's wrong
Demo Vengence
28 Mar 2012
REPORT
This place try to juice you for ANYTHING they can. free exam yes but 165 for an x ray? not including other fees. My pup had a broken leg and they started telling me he needs this and that shot every m...
This place try to juice you for ANYTHING they can. free exam yes but 165 for an x ray? not including other fees. My pup had a broken leg and they started telling me he needs this and that shot every month "listen lady I AM HERE FOR HIS LEG!" then they MADE me purchase a 4 day pain medication supply for 30.25 when he was not in pain. When a pup waggles his tail and licks he is NOT in pain only when he put weight on it he yelps. They charged my sister 150 for eye drops for her cocker spaniel come on people! go else where! these people WANT EVERY PENNY off you and money hungry they dont care about your pet they care whats in your wallet
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Book an Appointment
Online booking unavailable
Please call
(401) 942-7360
342 Atwood Avenue
Cranston Rhode Island 02920
Business Hours
Monday
Mon
07:00AM-20:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-20:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
Popular Hours
6a
12p
6p
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VCA Atwood Animal Hospital
Cranston, Rhode Island
342 Atwood Avenue
Cranston Rhode Island 02920
Business Hours
Monday
07:00AM-20:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-20:00PM
Friday
07:00AM-18:00PM
Saturday
08:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Maria Bermudez
4 Oct 2019
Should give them no stars as each and every time they tell me that my dogs need an exam over and over when they have been there many times for sick visits and other, told today that my dogs have not b...
Should give them no stars as each and every time they tell me that my dogs need an exam over and over when they have been there many times for sick visits and other, told today that my dogs have not been seen since 2017!!!! when I had my older dog examined and given a rabies shot this year on 4/22 when he was due, now they are due for more vaccines and they tell me that they have to be examined. Maybe they think I threw the receipts away, but fact is that I have them. My older dog had a well exam on 6/14/18 with vaccines at a cost of 145.78. When he had his rabies vaccine in June this year a "doctor directed exam" was done instead, and today they tell me that for any boosters they have to have a doctor's exam. On 4/22/19 I was charged 119.45 just for my oldest. On 6/14/18 they also saw my youngest dog for boosters no mention of a required exam and I paid an additional 37.45. Now they need a leptospirosis vaccine and they want to have both of them examined, when they were recently examined at another facility for boarding. They will not transfer the records nor will they get a copy of them. They want me to do everything there from scratch as though my two dogs have had nothing done whatsoever. If my doctor told me that I am going to be charged for a whole new exam because he/she does not take another practicing physicians records of an exam, I would flip. That is exactly what I did, told the person on the phone what she could do. Not going there any longer. Does anyone monitor these clinics at all??? This is robbery. Bye money loving jerks.
galina
23 Nov 2018
DONT TAKE YOUR DOGS HERE. I told them my dogs were stolen and reported them stolen and they let the person who stole them bring them in for a year without contacting me and just made a new account for...
DONT TAKE YOUR DOGS HERE. I told them my dogs were stolen and reported them stolen and they let the person who stole them bring them in for a year without contacting me and just made a new account for them. When I emailed them confronting them of the situation they ignored me. My dogs came home very overweight and bugs bites all over. They weren't on any monthly preventatives either so now I must wait and home their heartworm results come back negative. I am so glad to finally have my dogs home where they belong but I'm disgusted these disgusting "vets" allowed this to happen. Spare your family the pain and don't bring your dog here.
Rebecca Tartaglia
6 Apr 2018
Caring staff! Each and every member on their team treats the animals in their care and the owners with respect and compassion!
Justin Palavra
27 Mar 2018
Brought my dog here and found out they over sold me on some products. Did my own research and figured out could have saved close to $100 had i not bought some of the products they sold me for my dogs ...
Brought my dog here and found out they over sold me on some products. Did my own research and figured out could have saved close to $100 had i not bought some of the products they sold me for my dogs skin condition. I suggest if you visit them for your animal to do some research before purchasing products they say you need...
Karen Cayer Dorgan
1 Mar 2018
Awesome staff, everyone is so friendly and kind..they go out of their way to help you!
Rebecca Beauchamp
15 Feb 2018
Love the staff. Always friendly and helpful. I'll never use another vet!!!!!
Diane D'Annibale
24 Jan 2018
The entire staff is excellent and they take great care work all the animals (and humans) that walk through the door because they are the ones that worry the most.
Lynne
26 Nov 2017
Reception friendly and always greet you by name as well as your dog. ,
Dr Rando, the "vet" there is a pushy , "do it my way," vet. I honestly think she's nuts. (My opinion.) Recommends everythi...
Reception friendly and always greet you by name as well as your dog. ,
Dr Rando, the "vet" there is a pushy , "do it my way," vet. I honestly think she's nuts. (My opinion.) Recommends everything for your dogs to drive up that bill and baits you with a free first visit. Bad experiences on a consistent basis with her not sitting back & listening..not a calm lady..felt very uncomfortable with her interactions with us, our dogs and her recommendations were so wrong as well as her different answers to same questions. She knows squat in our opinion. Something didn't feel right with her.
Very poor quality doctor in our opinion and spoke to two others who left there through YELP app who felt same. Also extremely expensive loves to drive the bill up with recommending this that and the other. We left after just after a few months. There is no way this place received all these 5 stars. Put the real reviews first.
Fluffle Puff
2 Feb 2017
Great service, remember my pets name and do a great job
Loren Bauerband
24 Oct 2016
I was using VCA for my vet for only a few months when I boarded Riley here. When I came to get him he smelled of urine and his collar was almost completely chewed off. I changed vets immediately and p...
I was using VCA for my vet for only a few months when I boarded Riley here. When I came to get him he smelled of urine and his collar was almost completely chewed off. I changed vets immediately and pulled all his records. The records from VCA support what I thought - he was left alone in a crate for over 36 hours because no one came to care for him on Sunday. He now has recurring UTI and severe separation anxiety. DONT BOARD HERE.
Teresa Bidwell
20 Sep 2016
Great first visit very friendly informative on how to care for Sapphire
Audrey Latson
13 Sep 2016
I love everyone at VCA Atwood. We have taken our dog here since we adopted him almost 4 years ago, and now we recently began taking the orphaned kitten we rescued. The vet techs ALWAYS remember me, an...
I love everyone at VCA Atwood. We have taken our dog here since we adopted him almost 4 years ago, and now we recently began taking the orphaned kitten we rescued. The vet techs ALWAYS remember me, and my doggie, and they shower him with love. On top of the positive atmosphere every vet we have seen (with incredible emphasis on Dr. Z) always takes the time to explain things and relate to me, no matter what my question. I feel as though I am getting very good care, and from people who are all so wonderful. I can't recommend this team enough.
Linda Dixon
20 Aug 2015
We have been using this animal hospital for at least 7+ years. I have had pets for over 50 years and have used many vets. I have boarded my dogs here and I have had one dog put to rest here. The st...
We have been using this animal hospital for at least 7+ years. I have had pets for over 50 years and have used many vets. I have boarded my dogs here and I have had one dog put to rest here. The staff are compassionate and friendly but most importantly, my dogs will go to them even with me in the room...that speaks volumes. When I had to put my baby girl to sleep, they were beyond caring and sympathetic. They created a truly therapeutic environment, gave us the time we needed, did little touches to make my girl comfortable. They even sent us the most beautiful card with her paw prints and pieces of her hair which I still have. I have had to bring two other dogs to be put to rest and never received the quality of care and treatment VCA provided.
The vets explain every detail as well as the options available. As for the cost, I do not find them any more expensive than other vets and in some cases more reasonable. I spend a bit because I do the 6 month blood work for my senior dogs. They get regular check ups just like my husband and I have. Considering that much of animal medicine is based on human medicine, the cost is no where near what my physicians and hospital charge for many of the same procedures. Check out you medical bills...the ones you don't pay because your insurance pays.
I highly recommend VCA and am thankful that I have them to turn to when my pups are hurting. Thank you for your exceptional service.
Richard perrotta
10 Apr 2014
Do not take your pet here unless you have to. They don't care about the animals just how much money they can take you for because they know you will pay for your animal.
A Google User
13 Jul 2012
very upset with this vet after taking all 5 of my dogs they're spending 3000 dollars over 6 months he couldn't take 2 seconds to look at a rash.the woman behind the counter told me that it be unethica...
very upset with this vet after taking all 5 of my dogs they're spending 3000 dollars over 6 months he couldn't take 2 seconds to look at a rash.the woman behind the counter told me that it be unethical for her or the aids to take a peek and at the doctor didn't have 2 seconds to take a look.....aka we really don't care about your animals and we want money withch is fine.....but to send away hurting animal after I've been a loyal customer that's wrong
Demo Vengence
28 Mar 2012
This place try to juice you for ANYTHING they can. free exam yes but 165 for an x ray? not including other fees. My pup had a broken leg and they started telling me he needs this and that shot every m...
This place try to juice you for ANYTHING they can. free exam yes but 165 for an x ray? not including other fees. My pup had a broken leg and they started telling me he needs this and that shot every month "listen lady I AM HERE FOR HIS LEG!" then they MADE me purchase a 4 day pain medication supply for 30.25 when he was not in pain. When a pup waggles his tail and licks he is NOT in pain only when he put weight on it he yelps. They charged my sister 150 for eye drops for her cocker spaniel come on people! go else where! these people WANT EVERY PENNY off you and money hungry they dont care about your pet they care whats in your wallet
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