Not the warm, welcoming veterinarian's office that we are used to. We just moved to the area, and on our initial visit, our vet asked the basic questions about our puppy, but didn't go into much more ... Read More
Not the warm, welcoming veterinarian's office that we are used to. We just moved to the area, and on our initial visit, our vet asked the basic questions about our puppy, but didn't go into much more about the overall well being of the dog, stages of training, milestones, etc.
Things were worse on day 2 when we went to pick up the puppy's medicine. Only after about 5 minutes of standing in front of the counter did a receptionist finally address my presence. After that, there was no interest at all to answer any of my questions or concerns about dosage and possible side effects. Lastly, she pushed back after I asked her to fill out our pet insurance claim form and didn't want to fill it out. After she did finally fill it out, she refused to fax it for me (which is what I've seen is the standard).
We won't be back here, and I just cancelled our next appointment with them. This is too bad because this was a pretty quick drive from our house and I was hoping for a difference experience. Read Less