Our mission here at Mount Hope Animal Hospital is to provide your pet with the best possible care. From routine examinations to orthopedic surgery, we want to help ensure that your furry friend is as happy and healthy as can be. The veterinarians here at Mount Hope Animal Hospital, working under Christopher Bert DVM, are highly skilled in diagnosis and are knowledgeable about the most advanced and best treatment methods available for your pet. Mount Hope Animal Hospital was founded in 1992 here in Portsmouth by Christopher Bert DVM, and we have since then built our reputation as the finest veterinary clinic in the area. We know how much you care about your pet, because we care about them too. That is why we here at Mount Hope Animal Hospital have always done our best to keep your pet healthy.
ANIMALS TREATED Cats, Dogs, Exotics, Pocket Pets
Reviews
Meththini Gibson
12 Jul 2018
REPORT
I take my pugs here. Parking can be an issue sometimes. When they are busy, you have to wait a bit until someone can get to you and therefore expect about 5 min wait until you can get to the counter. ... Read More
I take my pugs here. Parking can be an issue sometimes. When they are busy, you have to wait a bit until someone can get to you and therefore expect about 5 min wait until you can get to the counter. The staff is friendly and courteous. Read Less
charles cabral
28 Jun 2018
REPORT
Been going here for 30 years! They are the best. The staff is highly trained.
Adriana Faria
20 May 2018
REPORT
Staff is very nice and they always take good care of my cat.
jessica betters
12 May 2018
REPORT
They took very good care of my baby they didn't even cost that much. They care a lot about the animals they treat. Great staff
Mary Mooney
18 Apr 2018
REPORT
I have been going to Mr Hope Animal Hospital for many years, with 6 different dogs; they are wonderful. Saved one dogs life, prolonged another for an additional 5 yrs. Great staff, great Vets! Reason... Read More
I have been going to Mr Hope Animal Hospital for many years, with 6 different dogs; they are wonderful. Saved one dogs life, prolonged another for an additional 5 yrs. Great staff, great Vets! Reasonably priced too. Read Less
Brian Rapoza
17 Apr 2018
REPORT
Best Animal hospital. My Dog was recessitated. Walk out on his own. Docs and staff are awesome.
David Fedorowich
22 Mar 2018
REPORT
Excellent care and customer service. Fair prices and they don't try to sell you on expensive marginally effective treatments like some vets. They've been taking great care of our dogs for 15 years.
Donna Makuch
29 Jan 2018
REPORT
The Best of the BEST. Love everything about this office. I HIGHLY recommend them.
Cosmo does too.
Holly Pacheco
25 Jul 2017
REPORT
Awesome vet! I'm tired of vets that take you for every dime, make you feel cheap if you ask pricing, and are generally not conscious that normal people live on a budget. I had heard good things abou... Read More
Awesome vet! I'm tired of vets that take you for every dime, make you feel cheap if you ask pricing, and are generally not conscious that normal people live on a budget. I had heard good things about Mt. Hope Animal Hospital, so I tried them twice, once with my dog and and once with an injured chicken (yes, a chicken). The office staff is friendly and seems to genuinely care about your pet. The vet was down to Earth yet very knowledgeable, and answered questions happily. What I am happiest about is that they are very reasonably priced and FAIR! This is what animal health care should be - good people, great care, fair pricing. I found my vet! Read Less
Kevin V
28 Feb 2017
REPORT
Fair priced and very good at treating animals
Barbara D.
31 Jan 2017
REPORT
I think of Mount Hope hospital and Dr Burke as the Dr Doolittle of Sakonnet for all the animals . Where else do you go where there as many animals behind the desk as there are people with their animal... Read More
I think of Mount Hope hospital and Dr Burke as the Dr Doolittle of Sakonnet for all the animals . Where else do you go where there as many animals behind the desk as there are people with their animals waiting to be helped ? Only at Mt Hope Read Less
Rob Wimer
30 Jan 2017
REPORT
Great doc's and awesome staff, friendly and very knowledgeable
Kat Elizabeth
25 Jan 2017
REPORT
Excellent. I can see why they are extremely busy. Dogs dogs dogs everywhere. Cats on the desk. Dogs on their pillows. Employees bring their pets to work. Busy busy busy place....
L. N.
6 Dec 2016
REPORT
Live down the road so when we got a new puppy it was our first choice. And we are so happy! This is a great place. Staff is wonderful and nice and they seem to really care about the animals and their ... Read More
Live down the road so when we got a new puppy it was our first choice. And we are so happy! This is a great place. Staff is wonderful and nice and they seem to really care about the animals and their owners. We have been going there for a year now and I am never disappointed. Everything I expected a vet to be and more.Read Less
Jennifer Roderigues
3 Dec 2016
REPORT
I have been here a number of times with a number of different animal's. I can not express enough that this animal hospital truly cares for your pet, as if it was theirs. Just a wonderful group of pe... Read More
I have been here a number of times with a number of different animal's. I can not express enough that this animal hospital truly cares for your pet, as if it was theirs. Just a wonderful group of people. Read Less
Ashley Moya
10 Nov 2016
REPORT
Honestly this place is a lifesaver! As a military family we don't always have a lot of notice before things happen. Today was one of those days! Last thing we needed was to not be able to travel with ... Read More
Honestly this place is a lifesaver! As a military family we don't always have a lot of notice before things happen. Today was one of those days! Last thing we needed was to not be able to travel with our pet( furbaby). I called and they gave us a same day
Thank you so very much !! appointment. Read Less
Cheryl Robichaud Gagliardi
2 Nov 2016
REPORT
We've been taking our pets to Dr. Bert for decades now without complaint. He & his staff go above & beyond in the care department. Many of our pets needed operations, boarding or unusual care. They al... Read More
We've been taking our pets to Dr. Bert for decades now without complaint. He & his staff go above & beyond in the care department. Many of our pets needed operations, boarding or unusual care. They always step up, with a smile & loving kindness. They treat our pets the way we would. We recommend them to all of our family & friends. Read Less
Tina C.
19 Oct 2016
REPORT
The vet is very busy but we did not wait long. The dr was amazing with our puppy. I really like this place.
Bruce Constantino
26 Sep 2016
REPORT
Friendly, knowledgeable staff. They are all about the animals and there needs. Won't go anywhere but here with my companions! Love this place
Patricia Roberts
18 Sep 2016
REPORT
I love the care i recieved for my pet. I have been going there for over 15 years with former pets. Recently we where going on a trip and our pet was in pain with a neck problem, they worked we me to ... Read More
I love the care i recieved for my pet. I have been going there for over 15 years with former pets. Recently we where going on a trip and our pet was in pain with a neck problem, they worked we me to get him on his feet and pain free. Now we are on the road as a family Read Less
Margie Depontes
5 Sep 2016
REPORT
I have been bringing all my dogs to Dr Bert since 1995 and will never go anywhere else. First Dr Bert takes him time with you and explains everything, answers all your questions, and offers you h... Read More
I have been bringing all my dogs to Dr Bert since 1995 and will never go anywhere else. First Dr Bert takes him time with you and explains everything, answers all your questions, and offers you his medical advice in detail. He heas been very good to all my babiess. The staff are extremely caring, knows your fur baby by name, very caring and is very helpful in every way. I trust them completely and would never consider any other Dr. for my baby Pug Z. Read Less
Celeste Greco Kotuby
5 Sep 2016
REPORT
Most of the front desk staff is friendly, Dr. Bert and Dr. LaClaire are the best! Prices are better than most of the other local vets, a discount on services if you have more than one pet!
Marion K.
18 Aug 2016
REPORT
BEWARE ! BEWARE ! BEWARE !Mt Hope Animal "Hospital" is not a hospital ! It is at best, a mediocre, understaffed vet clinic.A vet hospital is ready and prepared to treat emergency situations immediat... Read More
BEWARE ! BEWARE ! BEWARE !Mt Hope Animal "Hospital" is not a hospital ! It is at best, a mediocre, understaffed vet clinic.A vet hospital is ready and prepared to treat emergency situations immediately ! This is NOT the case here !Yesterday at 1:00 in the afternoon, my Cavalier was attacked, viciously, by a. Pit bull. Both the owner of the pit bull and my dog are patients of Mt Hope.While entire to Mt Hoe from Middletown we called and were told that no Vet was available !! We should go elsewhere! The extent of my dog's injuries was described and the answer was the same ! No vet here !!My dog is currently at Ocean State Vet Hospital in intensive care! She was treated immediately at Newport Vet Hospital and then transferred,My two and a half year old Cavalier had surgery to remove her eye and has severe lung contusions that ma cost her her life !Had she had timely vet care this may have had a different outcome !SHAME on Dr. Bert and his "staff" !!!From a broken dog mother...go anywhere else...PLEASE !!Marion Crichton King Read Less
Rhonda A. Wimer
16 Jul 2016
REPORT
We have been coming here for 7.5 years with Big Sissy Sabrina, Jamorir Duke and now Baby Bear Ben. Dr. Bert, Dr. Leclerc, Dr. Elias and the entire team have provided OUTSTANDING care to all of them; ... Read More
We have been coming here for 7.5 years with Big Sissy Sabrina, Jamorir Duke and now Baby Bear Ben. Dr. Bert, Dr. Leclerc, Dr. Elias and the entire team have provided OUTSTANDING care to all of them; very professional and compassionate! They have always worked with us for last minute appointments when one of them were sick! Great updates when any of them were medically boarded for illnesses or surgeries! You are truly the BEST in business! Read Less
Elizabeth O'Loughlin
30 Mar 2016
REPORT
We have two dogs we have brought to this facility for the past 2 1/2 years and we didn't have a bad experience until recently when our bulldog was misdiagnosed. The staff falsified our dogs records ... Read More
We have two dogs we have brought to this facility for the past 2 1/2 years and we didn't have a bad experience until recently when our bulldog was misdiagnosed. The staff falsified our dogs records claiming he was improving when in fact he continued to lose weight and have no signs of improvement. Staff wrote in our dogs records that we claimed he was better but in reality , we were at the vet 2-3 times a week as concerned pet owners because our dog was very ill and because they kept advising us to come back. The lump they claimed was an abscess- in which they stuck a drain through was actually his swollen lymph node they improperly treated for almost 3 weeks causing two other lymph nodes now to be permanently damaged. I will never recommend this facility to anyone as they can not be trusted and have clearly shown they are inexperienced with sick animals. Thankfully Ocean State Veterinary Specialists have knowledgeable efficient staff who was able to correctly diagnose our dog who suffered under the care of Mt Hope Animal Hospital! BEWARE!Read Less
Rob R
16 Feb 2016
REPORT
Been with them for the past 15+ years with many animals. Great staff, great docs! Highly recommend them to everyone.
Maura R.
1 Feb 2016
REPORT
This vet is more interested in getting paid than the care of pets. They are ruthless! Do not go here if you are on a budget. There are veterinary clinics that show far more professionalism than this o... Read More
This vet is more interested in getting paid than the care of pets. They are ruthless! Do not go here if you are on a budget. There are veterinary clinics that show far more professionalism than this one in the area. Read Less
Sandy R.
31 Jan 2016
REPORT
By far this is the best Animal hospital in RI. I moved here from Florida, and was searching which seemed like forever for a great Vet!They are so accommodating, professional and friendly here.They def... Read More
By far this is the best Animal hospital in RI. I moved here from Florida, and was searching which seemed like forever for a great Vet!They are so accommodating, professional and friendly here.They definitely pay attention to detail and are caring enough to make follow up calls when you pet is sick. I recently moved to Chepachet area,and will still make the drive to come to this vet!it is worth the 45 minute drive to bring my dog here! Read Less
Michael Marchese
27 Jan 2016
REPORT
Not the warm, welcoming veterinarian's office that we are used to. We just moved to the area, and on our initial visit, our vet asked the basic questions about our puppy, but didn't go into much more ... Read More
Not the warm, welcoming veterinarian's office that we are used to. We just moved to the area, and on our initial visit, our vet asked the basic questions about our puppy, but didn't go into much more about the overall well being of the dog, stages of training, milestones, etc.
Things were worse on day 2 when we went to pick up the puppy's medicine. Only after about 5 minutes of standing in front of the counter did a receptionist finally address my presence. After that, there was no interest at all to answer any of my questions or concerns about dosage and possible side effects. Lastly, she pushed back after I asked her to fill out our pet insurance claim form and didn't want to fill it out. After she did finally fill it out, she refused to fax it for me (which is what I've seen is the standard).
We won't be back here, and I just cancelled our next appointment with them. This is too bad because this was a pretty quick drive from our house and I was hoping for a difference experience. Read Less
John Nelson
18 Jan 2016
REPORT
Anna Donovan
2 Jan 2016
REPORT
I don't think I could say enough how wonderful this place is! They help me with all my animals. Reptiles, birds, chinchillas dogs and even all my rescue/foster cats and kittens (trust me there have be... Read More
I don't think I could say enough how wonderful this place is! They help me with all my animals. Reptiles, birds, chinchillas dogs and even all my rescue/foster cats and kittens (trust me there have been a lot! Lol) They have the best prices and the biggest hearts. They also take on the job of seeing and treating the animals from the pet store I work at, Animal Instincts. Dr. Bert and Angie even made a house call when I had to put down my best friend and first dog, Velvet, that had cancer. I know even though she wasn't theirs that it wasn't easy for them, especially with my families tears, and I appreciate it more than they know.Read Less
Olivia a
30 Jun 2015
REPORT
Great veterinarians and friendly staff except for one particular tech...you'll know her by her complete lack of manners lack of interpersonal skills..general rude ignorant remarks to families...would ... Read More
Great veterinarians and friendly staff except for one particular tech...you'll know her by her complete lack of manners lack of interpersonal skills..general rude ignorant remarks to families...would give 4/5 stars if it wasn't for her horrible customer service and insensitivity to pet parents... Read Less
Truth Be Tol D.
18 Apr 2015
REPORT
We've been bringing our dogs here for years and they have received great care. What prompted me to write this review was the kind, caring and warm treatment we received very recently when I had to br... Read More
We've been bringing our dogs here for years and they have received great care. What prompted me to write this review was the kind, caring and warm treatment we received very recently when I had to bring my nearly 17 year old dog to be put to sleep. It is a devastating thing to go through and they were really great. I have had some experience with other vets in the area and the experiences were not very positive, hence the reason I took a recommendation from a friend and switched to Mt. Hope years ago.Thank you, thank you, thank you! Read Less
Anonymous A.
21 Jan 2015
REPORT
I didn't like it here. Went a couple of times and they were 15-20 minutes late to scheduled appointment and when the doctor was checking my dog and her joints he bent her leg wrong and made her yelp w... Read More
I didn't like it here. Went a couple of times and they were 15-20 minutes late to scheduled appointment and when the doctor was checking my dog and her joints he bent her leg wrong and made her yelp which then caused her to limp for a couple weeks after. Cheap but I'm willing to pay more for better treatment. Read Less
Christy M.
9 Dec 2013
REPORT
I'm new to Mt Hope Animal Hospital but have brought my Chihuahua there 3 times in the last 6 months and I can't say enough great things about them! Everyone is fantastic!! From the front desk staff to... Read More
I'm new to Mt Hope Animal Hospital but have brought my Chihuahua there 3 times in the last 6 months and I can't say enough great things about them! Everyone is fantastic!! From the front desk staff to the awesome techs who truly enjoy what they do... I had Dr Bert the first time who is very professional, knowledgeable and gentle with small animals (my dog's teeth sure did sparkle after his dentistry) and now Dr Leclaire who is new to Mt Hope and truly an asset to the animal hospital! She has a wonderful disposition and her love of animals really shows. I know my fur-kids will be receiving the best possible care from everyone there. If you're you're looking for a wonderful Vet, give Mt Hope Animal Hospital a call. You and your pet will be glad you did. Read Less
Don Modesto De La Hoyuela
3 Oct 2012
REPORT
Very friendly, great staff. When you walk in the whole back wall is full of pet pictures sent from their owners. They are not too pricy and a great place to take your animals. I'm from Texas and us... Read More
Very friendly, great staff. When you walk in the whole back wall is full of pet pictures sent from their owners. They are not too pricy and a great place to take your animals. I'm from Texas and use to live on a farm so a good vet is important. My wife and I have two dogs and this will be their only vet for as long as I'm on the island.Read Less
Chris K.
2 Mar 2010
REPORT
I have had good experiences here. They are very helpful, attentive and always willing to schedule an appointment relatively quickly. I have been coming here with my small dog for over 2 years and th... Read More
I have had good experiences here. They are very helpful, attentive and always willing to schedule an appointment relatively quickly. I have been coming here with my small dog for over 2 years and they have always been good to him. A public restroom would be nice though. Read Less
Liz B.
27 Sep 2009
REPORT
I have brought my dog here for 3 years and have always had a great experience there. They are fairly cheap and are very thorough. We even had our dog neutered here which they made the whole experience... Read More
I have brought my dog here for 3 years and have always had a great experience there. They are fairly cheap and are very thorough. We even had our dog neutered here which they made the whole experience a breeze and our dog had a quick recovery! We used to go to Dr. Kates in Middletown until both of our dogs passed away and he failed to identify that they had contracted Rocky Mt Spotted Fever so we tried Mt. Hope and have never looked back! Read Less
Our mission here at Mount Hope Animal Hospital is to provide your pet with the best possible care. From routine examinations to orthopedic surgery, we want to help ensure that your furry friend is as happy and healthy as can be. The veterinarians here at Mount Hope Animal Hospital, working under Christopher Bert DVM, are highly skilled in diagnosis and are knowledgeable about the most advanced and best treatment methods available for your pet. Mount Hope Animal Hospital was founded in 1992 here in Portsmouth by Christopher Bert DVM, and we have since then built our reputation as the finest veterinary clinic in the area. We know how much you care about your pet, because we care about them too. That is why we here at Mount Hope Animal Hospital have always done our best to keep your pet healthy.
I take my pugs here. Parking can be an issue sometimes. When they are busy, you have to wait a bit until someone can get to you and therefore expect about 5 min wait until you can get to the counter. ... Read More
I take my pugs here. Parking can be an issue sometimes. When they are busy, you have to wait a bit until someone can get to you and therefore expect about 5 min wait until you can get to the counter. The staff is friendly and courteous. Read Less
charles cabral
28 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Been going here for 30 years! They are the best. The staff is highly trained.
Adriana Faria
20 May 2018
REPORT
☆☆☆☆☆
REPORT
Staff is very nice and they always take good care of my cat.
jessica betters
12 May 2018
REPORT
☆☆☆☆☆
REPORT
They took very good care of my baby they didn't even cost that much. They care a lot about the animals they treat. Great staff
Mary Mooney
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I have been going to Mr Hope Animal Hospital for many years, with 6 different dogs; they are wonderful. Saved one dogs life, prolonged another for an additional 5 yrs. Great staff, great Vets! Reason... Read More
I have been going to Mr Hope Animal Hospital for many years, with 6 different dogs; they are wonderful. Saved one dogs life, prolonged another for an additional 5 yrs. Great staff, great Vets! Reasonably priced too. Read Less
Brian Rapoza
17 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Best Animal hospital. My Dog was recessitated. Walk out on his own. Docs and staff are awesome.
David Fedorowich
22 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Excellent care and customer service. Fair prices and they don't try to sell you on expensive marginally effective treatments like some vets. They've been taking great care of our dogs for 15 years.
Donna Makuch
29 Jan 2018
REPORT
☆☆☆☆☆
REPORT
The Best of the BEST. Love everything about this office. I HIGHLY recommend them.
Cosmo does too.
Holly Pacheco
25 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Awesome vet! I'm tired of vets that take you for every dime, make you feel cheap if you ask pricing, and are generally not conscious that normal people live on a budget. I had heard good things abou... Read More
Awesome vet! I'm tired of vets that take you for every dime, make you feel cheap if you ask pricing, and are generally not conscious that normal people live on a budget. I had heard good things about Mt. Hope Animal Hospital, so I tried them twice, once with my dog and and once with an injured chicken (yes, a chicken). The office staff is friendly and seems to genuinely care about your pet. The vet was down to Earth yet very knowledgeable, and answered questions happily. What I am happiest about is that they are very reasonably priced and FAIR! This is what animal health care should be - good people, great care, fair pricing. I found my vet! Read Less
Kevin V
28 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Fair priced and very good at treating animals
Barbara D.
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I think of Mount Hope hospital and Dr Burke as the Dr Doolittle of Sakonnet for all the animals . Where else do you go where there as many animals behind the desk as there are people with their animal... Read More
I think of Mount Hope hospital and Dr Burke as the Dr Doolittle of Sakonnet for all the animals . Where else do you go where there as many animals behind the desk as there are people with their animals waiting to be helped ? Only at Mt Hope Read Less
Rob Wimer
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great doc's and awesome staff, friendly and very knowledgeable
Kat Elizabeth
25 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Excellent. I can see why they are extremely busy. Dogs dogs dogs everywhere. Cats on the desk. Dogs on their pillows. Employees bring their pets to work. Busy busy busy place....
L. N.
6 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Live down the road so when we got a new puppy it was our first choice. And we are so happy! This is a great place. Staff is wonderful and nice and they seem to really care about the animals and their ... Read More
Live down the road so when we got a new puppy it was our first choice. And we are so happy! This is a great place. Staff is wonderful and nice and they seem to really care about the animals and their owners. We have been going there for a year now and I am never disappointed. Everything I expected a vet to be and more.Read Less
Jennifer Roderigues
3 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I have been here a number of times with a number of different animal's. I can not express enough that this animal hospital truly cares for your pet, as if it was theirs. Just a wonderful group of pe... Read More
I have been here a number of times with a number of different animal's. I can not express enough that this animal hospital truly cares for your pet, as if it was theirs. Just a wonderful group of people. Read Less
Ashley Moya
10 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Honestly this place is a lifesaver! As a military family we don't always have a lot of notice before things happen. Today was one of those days! Last thing we needed was to not be able to travel with ... Read More
Honestly this place is a lifesaver! As a military family we don't always have a lot of notice before things happen. Today was one of those days! Last thing we needed was to not be able to travel with our pet( furbaby). I called and they gave us a same day
Thank you so very much !! appointment. Read Less
Cheryl Robichaud Gagliardi
2 Nov 2016
REPORT
☆☆☆☆☆
REPORT
We've been taking our pets to Dr. Bert for decades now without complaint. He & his staff go above & beyond in the care department. Many of our pets needed operations, boarding or unusual care. They al... Read More
We've been taking our pets to Dr. Bert for decades now without complaint. He & his staff go above & beyond in the care department. Many of our pets needed operations, boarding or unusual care. They always step up, with a smile & loving kindness. They treat our pets the way we would. We recommend them to all of our family & friends. Read Less
Tina C.
19 Oct 2016
REPORT
☆☆☆☆☆
REPORT
The vet is very busy but we did not wait long. The dr was amazing with our puppy. I really like this place.
Bruce Constantino
26 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Friendly, knowledgeable staff. They are all about the animals and there needs. Won't go anywhere but here with my companions! Love this place
Patricia Roberts
18 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I love the care i recieved for my pet. I have been going there for over 15 years with former pets. Recently we where going on a trip and our pet was in pain with a neck problem, they worked we me to ... Read More
I love the care i recieved for my pet. I have been going there for over 15 years with former pets. Recently we where going on a trip and our pet was in pain with a neck problem, they worked we me to get him on his feet and pain free. Now we are on the road as a family Read Less
Margie Depontes
5 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I have been bringing all my dogs to Dr Bert since 1995 and will never go anywhere else. First Dr Bert takes him time with you and explains everything, answers all your questions, and offers you h... Read More
I have been bringing all my dogs to Dr Bert since 1995 and will never go anywhere else. First Dr Bert takes him time with you and explains everything, answers all your questions, and offers you his medical advice in detail. He heas been very good to all my babiess. The staff are extremely caring, knows your fur baby by name, very caring and is very helpful in every way. I trust them completely and would never consider any other Dr. for my baby Pug Z. Read Less
Celeste Greco Kotuby
5 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Most of the front desk staff is friendly, Dr. Bert and Dr. LaClaire are the best! Prices are better than most of the other local vets, a discount on services if you have more than one pet!
Marion K.
18 Aug 2016
REPORT
☆☆☆☆☆
REPORT
BEWARE ! BEWARE ! BEWARE !Mt Hope Animal "Hospital" is not a hospital ! It is at best, a mediocre, understaffed vet clinic.A vet hospital is ready and prepared to treat emergency situations immediat... Read More
BEWARE ! BEWARE ! BEWARE !Mt Hope Animal "Hospital" is not a hospital ! It is at best, a mediocre, understaffed vet clinic.A vet hospital is ready and prepared to treat emergency situations immediately ! This is NOT the case here !Yesterday at 1:00 in the afternoon, my Cavalier was attacked, viciously, by a. Pit bull. Both the owner of the pit bull and my dog are patients of Mt Hope.While entire to Mt Hoe from Middletown we called and were told that no Vet was available !! We should go elsewhere! The extent of my dog's injuries was described and the answer was the same ! No vet here !!My dog is currently at Ocean State Vet Hospital in intensive care! She was treated immediately at Newport Vet Hospital and then transferred,My two and a half year old Cavalier had surgery to remove her eye and has severe lung contusions that ma cost her her life !Had she had timely vet care this may have had a different outcome !SHAME on Dr. Bert and his "staff" !!!From a broken dog mother...go anywhere else...PLEASE !!Marion Crichton King Read Less
Rhonda A. Wimer
16 Jul 2016
REPORT
☆☆☆☆☆
REPORT
We have been coming here for 7.5 years with Big Sissy Sabrina, Jamorir Duke and now Baby Bear Ben. Dr. Bert, Dr. Leclerc, Dr. Elias and the entire team have provided OUTSTANDING care to all of them; ... Read More
We have been coming here for 7.5 years with Big Sissy Sabrina, Jamorir Duke and now Baby Bear Ben. Dr. Bert, Dr. Leclerc, Dr. Elias and the entire team have provided OUTSTANDING care to all of them; very professional and compassionate! They have always worked with us for last minute appointments when one of them were sick! Great updates when any of them were medically boarded for illnesses or surgeries! You are truly the BEST in business! Read Less
Elizabeth O'Loughlin
30 Mar 2016
REPORT
☆☆☆☆☆
REPORT
We have two dogs we have brought to this facility for the past 2 1/2 years and we didn't have a bad experience until recently when our bulldog was misdiagnosed. The staff falsified our dogs records ... Read More
We have two dogs we have brought to this facility for the past 2 1/2 years and we didn't have a bad experience until recently when our bulldog was misdiagnosed. The staff falsified our dogs records claiming he was improving when in fact he continued to lose weight and have no signs of improvement. Staff wrote in our dogs records that we claimed he was better but in reality , we were at the vet 2-3 times a week as concerned pet owners because our dog was very ill and because they kept advising us to come back. The lump they claimed was an abscess- in which they stuck a drain through was actually his swollen lymph node they improperly treated for almost 3 weeks causing two other lymph nodes now to be permanently damaged. I will never recommend this facility to anyone as they can not be trusted and have clearly shown they are inexperienced with sick animals. Thankfully Ocean State Veterinary Specialists have knowledgeable efficient staff who was able to correctly diagnose our dog who suffered under the care of Mt Hope Animal Hospital! BEWARE!Read Less
Rob R
16 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Been with them for the past 15+ years with many animals. Great staff, great docs! Highly recommend them to everyone.
Maura R.
1 Feb 2016
REPORT
☆☆☆☆☆
REPORT
This vet is more interested in getting paid than the care of pets. They are ruthless! Do not go here if you are on a budget. There are veterinary clinics that show far more professionalism than this o... Read More
This vet is more interested in getting paid than the care of pets. They are ruthless! Do not go here if you are on a budget. There are veterinary clinics that show far more professionalism than this one in the area. Read Less
Sandy R.
31 Jan 2016
REPORT
☆☆☆☆☆
REPORT
By far this is the best Animal hospital in RI. I moved here from Florida, and was searching which seemed like forever for a great Vet!They are so accommodating, professional and friendly here.They def... Read More
By far this is the best Animal hospital in RI. I moved here from Florida, and was searching which seemed like forever for a great Vet!They are so accommodating, professional and friendly here.They definitely pay attention to detail and are caring enough to make follow up calls when you pet is sick. I recently moved to Chepachet area,and will still make the drive to come to this vet!it is worth the 45 minute drive to bring my dog here! Read Less
Michael Marchese
27 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Not the warm, welcoming veterinarian's office that we are used to. We just moved to the area, and on our initial visit, our vet asked the basic questions about our puppy, but didn't go into much more ... Read More
Not the warm, welcoming veterinarian's office that we are used to. We just moved to the area, and on our initial visit, our vet asked the basic questions about our puppy, but didn't go into much more about the overall well being of the dog, stages of training, milestones, etc.
Things were worse on day 2 when we went to pick up the puppy's medicine. Only after about 5 minutes of standing in front of the counter did a receptionist finally address my presence. After that, there was no interest at all to answer any of my questions or concerns about dosage and possible side effects. Lastly, she pushed back after I asked her to fill out our pet insurance claim form and didn't want to fill it out. After she did finally fill it out, she refused to fax it for me (which is what I've seen is the standard).
We won't be back here, and I just cancelled our next appointment with them. This is too bad because this was a pretty quick drive from our house and I was hoping for a difference experience. Read Less
John Nelson
18 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Anna Donovan
2 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I don't think I could say enough how wonderful this place is! They help me with all my animals. Reptiles, birds, chinchillas dogs and even all my rescue/foster cats and kittens (trust me there have be... Read More
I don't think I could say enough how wonderful this place is! They help me with all my animals. Reptiles, birds, chinchillas dogs and even all my rescue/foster cats and kittens (trust me there have been a lot! Lol) They have the best prices and the biggest hearts. They also take on the job of seeing and treating the animals from the pet store I work at, Animal Instincts. Dr. Bert and Angie even made a house call when I had to put down my best friend and first dog, Velvet, that had cancer. I know even though she wasn't theirs that it wasn't easy for them, especially with my families tears, and I appreciate it more than they know.Read Less
Olivia a
30 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Great veterinarians and friendly staff except for one particular tech...you'll know her by her complete lack of manners lack of interpersonal skills..general rude ignorant remarks to families...would ... Read More
Great veterinarians and friendly staff except for one particular tech...you'll know her by her complete lack of manners lack of interpersonal skills..general rude ignorant remarks to families...would give 4/5 stars if it wasn't for her horrible customer service and insensitivity to pet parents... Read Less
Truth Be Tol D.
18 Apr 2015
REPORT
☆☆☆☆☆
REPORT
We've been bringing our dogs here for years and they have received great care. What prompted me to write this review was the kind, caring and warm treatment we received very recently when I had to br... Read More
We've been bringing our dogs here for years and they have received great care. What prompted me to write this review was the kind, caring and warm treatment we received very recently when I had to bring my nearly 17 year old dog to be put to sleep. It is a devastating thing to go through and they were really great. I have had some experience with other vets in the area and the experiences were not very positive, hence the reason I took a recommendation from a friend and switched to Mt. Hope years ago.Thank you, thank you, thank you! Read Less
Anonymous A.
21 Jan 2015
REPORT
☆☆☆☆☆
REPORT
I didn't like it here. Went a couple of times and they were 15-20 minutes late to scheduled appointment and when the doctor was checking my dog and her joints he bent her leg wrong and made her yelp w... Read More
I didn't like it here. Went a couple of times and they were 15-20 minutes late to scheduled appointment and when the doctor was checking my dog and her joints he bent her leg wrong and made her yelp which then caused her to limp for a couple weeks after. Cheap but I'm willing to pay more for better treatment. Read Less
Christy M.
9 Dec 2013
REPORT
☆☆☆☆☆
REPORT
I'm new to Mt Hope Animal Hospital but have brought my Chihuahua there 3 times in the last 6 months and I can't say enough great things about them! Everyone is fantastic!! From the front desk staff to... Read More
I'm new to Mt Hope Animal Hospital but have brought my Chihuahua there 3 times in the last 6 months and I can't say enough great things about them! Everyone is fantastic!! From the front desk staff to the awesome techs who truly enjoy what they do... I had Dr Bert the first time who is very professional, knowledgeable and gentle with small animals (my dog's teeth sure did sparkle after his dentistry) and now Dr Leclaire who is new to Mt Hope and truly an asset to the animal hospital! She has a wonderful disposition and her love of animals really shows. I know my fur-kids will be receiving the best possible care from everyone there. If you're you're looking for a wonderful Vet, give Mt Hope Animal Hospital a call. You and your pet will be glad you did. Read Less
Don Modesto De La Hoyuela
3 Oct 2012
REPORT
☆☆☆☆☆
REPORT
Very friendly, great staff. When you walk in the whole back wall is full of pet pictures sent from their owners. They are not too pricy and a great place to take your animals. I'm from Texas and us... Read More
Very friendly, great staff. When you walk in the whole back wall is full of pet pictures sent from their owners. They are not too pricy and a great place to take your animals. I'm from Texas and use to live on a farm so a good vet is important. My wife and I have two dogs and this will be their only vet for as long as I'm on the island.Read Less
Chris K.
2 Mar 2010
REPORT
☆☆☆☆☆
REPORT
I have had good experiences here. They are very helpful, attentive and always willing to schedule an appointment relatively quickly. I have been coming here with my small dog for over 2 years and th... Read More
I have had good experiences here. They are very helpful, attentive and always willing to schedule an appointment relatively quickly. I have been coming here with my small dog for over 2 years and they have always been good to him. A public restroom would be nice though. Read Less
Liz B.
27 Sep 2009
REPORT
☆☆☆☆☆
REPORT
I have brought my dog here for 3 years and have always had a great experience there. They are fairly cheap and are very thorough. We even had our dog neutered here which they made the whole experience... Read More
I have brought my dog here for 3 years and have always had a great experience there. They are fairly cheap and are very thorough. We even had our dog neutered here which they made the whole experience a breeze and our dog had a quick recovery! We used to go to Dr. Kates in Middletown until both of our dogs passed away and he failed to identify that they had contracted Rocky Mt Spotted Fever so we tried Mt. Hope and have never looked back! Read Less